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Troubleshooting
If the BD-HDD combo seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, visit "www.samsung.com", then click on Support, or call
Samsung customer service centre.
PROBLEM
The screen is blocked
Forgot password
Repairs
If you contact us to repair your product, an administration fee may be charged if either:
1.
An engineer is called out to your home at your request and there is no defect in the product.
2.
You bring the unit to a repair centre and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com,
or contact Samsung Customer Care before seeking to repair your product.
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• If the HDMI output is set to a resolution your TV cannot support (for
example, 1080p), you may not see a picture on your TV.
• Press the 5 (STOP) button (on top panel) for more than 5 seconds with
no disc inside on the home screen. All settings will revert to the factory
settings.
• When the factory default settings are restored, all stored user BD data is
deleted.
• Press the 5 (STOP) button (on top panel) for more than 5 seconds with
no disc inside on the home screen. All settings including the PIN will revert
to the factory settings. Don't use this unless absolutely necessary.
• When the factory default settings are restored, all stored user BD data is
deleted.
SOLUTION
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