Page 1: Maintenance And Service
Maintenance and Service Guide HP Compaq tc4200 Tablet PC Document Part Number: 383208-001 March 2005 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts;...
Page 2: Maintenance And Service Guide
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Tablet PC.
Page 4 Contents 6 Removal and Replacement Procedures 6.1 Serial Number ......6–2 6.2 Disassembly Sequence Chart .
Page 5: Product Description
Product Description The HP Compaq tc4200 Tablet PC offers advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Compaq tc4200 Tablet PC Maintenance and Service Guide 1–1...
Page 6: Features
Product Description 1.1 Features ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron M 1.50-GHz processor, varying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with over 16.8 million colors ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by tablet PC model ■...
Page 7 Product Description ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery pack, varying by tablet PC model ■ Audio speaker ■ Volume up, volume mute, and volume down buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏...
Page 8: Resetting The Tablet Pc
Product Description 1.2 Resetting the Tablet PC If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the tablet PC for disassembly (refer to Section 6.3, “Preparing the Tablet PC for Disassembly,”...
Page 9: Power Management
Product Description 1.3 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■...
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the tablet PC are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: One or more optional internal wireless devices, such as a WLAN device and/or Bluetooth®...
Page 11 Product Description Table 1-1 Front Components (Continued) Item Component Function ■ Amber: A battery pack is charging. Battery light ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.
Page 12 Product Description The external components on the right side of the tablet PC are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 13 Product Description Table 1-2 Right-Side Components Item Component Function Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. Audio-in (microphone) Connects an optional monaural (single jack sound channel) or stereo (dual sound channel) microphone.
Page 14 Product Description The external components on the left side of the tablet PC are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the tablet PC.
Page 15 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function Wireless button (select Turns the wireless functionality of the models only) WLAN or Bluetooth device on or off, but does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up.
Page 16 Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 17: Rear Panel Components
Product Description Table 1-4 Rear Panel Components Item Component Function USB port Connects USB 1.1- and 2.0-compliant devices to the tablet PC using a standard USB cable. RJ-11 (modem) jack Connects a modem cable. Enabled with 56K connectivity. RJ-45 (network) jack Connects a network cable.
Page 18 Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 19 Product Description Table 1-5 Standard Keyboard Components Item Component Function Function keys (12) Perform system and application tasks. When combined with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys. caps lock key Enables caps lock and turns on the caps lock light.
Page 20 Product Description The tablet PC top components are shown below and described in Table 1-6. Top Components 1–16 Maintenance and Service Guide...
Page 21: Top Components
Product Description Table 1-6 Top Components Item Component Function Left and right Function like the left and right buttons on TouchPad buttons (2) an external mouse. TouchPad Moves the pointer. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Page 22 Product Description The tablet PC display components are shown below and described in Table 1-7. Display Components 1–18 Maintenance and Service Guide...
Page 23: Display Components
Product Description Table 1-7 Display Components Item Component Function Internal microphone Records sound. Tablet PC Input Panel Opens the Microsoft Tablet PC Input Panel Launch button application, which includes a handwriting pad and an on-screen keyboard. Rotate button Switches the image between landscape and portrait orientation.
Page 24 Product Description The external components on the bottom of the tablet PC are shown below and described in Table 1-8. Bottom Components 1–20 Maintenance and Service Guide...
Page 25: Bottom Components
Product Description Table 1-8 Bottom Components Item Component Function Base enclosure cover Covers the display cable connector. Docking connector Connects the tablet PC to an optional docking device. Travel battery connector Connects an optional travel battery. Vents (3) Enable airflow to cool internal components.
Page 26: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 4, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 6, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 27: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28: Accessing Computer Setup
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press while the F10 = Based Setup message is displayed in the lower-left corner of the screen.
Page 29: Selecting From The File Menu
Troubleshooting 4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Table 2-1 File Menu...
Page 30: Selecting From The Security Menu
Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. Password options ■ Enable/Disable required password on restart.
Page 31: Selecting From The Tools Menu
Troubleshooting Selecting from the Tools Menu Table 2-3 Tools Menu Select To Do This HDD Self Test options Run a quick or comprehensive self-test on any hard drive in the system. Battery Information View information about any battery packs in the tablet PC.
Page 32: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-4 Advanced Menu Select To Do This Language (or press Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup Boot options sequence that can include most bootable devices and media in the system. ■...
Page 33: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 34 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 35: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart 2.17— working? Nonfunctioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 36: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 37: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another tablet PC, or replacing it. Replace Power on? power supply...
Page 38: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in tablet PC and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 39: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open tablet PC. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close tablet PC and retest. Replace the following items (if applicable). Check Power on? tablet PC operation after each replacement: 1.
Page 40: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 41: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove tablet PC from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 42 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking tablet PC into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking...
Page 43: Flowchart 2.9—No Operating System (Os) Loading
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 44 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 45 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace drive? Hard drive system board. Done accessible? Remove disc or diskette and Run FDISK.
Page 46 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
Page 47: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot tablet PC. Check diskette for system files. Go to Boot Try different “Flowchart 2.17—...
Page 48 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. tablet PC. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 49 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Tablet PC in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Replace the following docking device Go to components one at a time, as applicable.
Page 50 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 51 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the tablet PC and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
Page 52 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect tablet PC to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
Page 53 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect tablet PC to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done...
Page 54 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload or modem NIC/modem Done drivers and connection configured reconfigure. working? in OS? Disconnect all Replace NIC/modem power from...
Page 55: Software Update And Recovery
Recovery Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family.
Page 56: Software Update And Recovery
Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is tablet PC. ■ The product family name and series number are printed on the display bezel. ■...
Page 57: Downloading A Bios Update
Software Updates and the HP Web Site Most software on the HP Web site is packaged in a compressed file called a SoftPaq. Some BIOS updates may be packaged in a compressed file called a ROMPaq. Most download packages contain a file named Readme.txt.
Page 58: Installing A Bios Update
Software Update and Recovery To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or –...
Page 59: Recovering The Bios
Software Update and Recovery 2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically Local Disk (C:). b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
Page 60 The BIOS image file must be located in the root directory of the diskette and must be in contiguous sectors. The easiest way to ensure this is to visit http://www.hp.com download the Softpaq, and let the Softpaq create the ROMPaq diskette.
Page 61: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC.
Page 62: Tablet Pc Major Components
Illustrated Parts Catalog 4.2 Tablet PC Major Components Tablet PC Major Components 4–2 Maintenance and Service Guide...
Page 63 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components Spare Part Item Description Number 12.1-inch, XGA, TFT display assembly (includes 383548-001 wireless antenna boards and cables) Display Hinge Kit (not illustrated) 383531-001 Keyboard cover 383519-001 Keyboards, with pointing stick Asia Pacific 383458-371 Norway...
Page 64 Illustrated Parts Catalog Tablet PC Major Components 4–4 Maintenance and Service Guide...
Page 65 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Button board (includes button board cable) 383511-001 Top cover 383561-001 383528-001 TouchPad (includes cable and bracket) 383562-001 Memory modules PC24200 1024 MB 383536-001 512 MB 383542-001 256 MB...
Page 66 Illustrated Parts Catalog Tablet PC Major Components 4–6 Maintenance and Service Guide...
Page 67 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Mini PCI communications cards 802.11b/g Silverton wireless local access network 359106-001 (WLAN) card, for use in most of the world 802.11b/g Silverton WLAN card, for use in the rest of 359107-001 the world 802.11a/b/g FRLN WLAN card, for use in Europe...
Page 68 Illustrated Parts Catalog Tablet PC Major Components 4–8 Maintenance and Service Guide...
Page 69 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Processors (include thermal paste) Intel Pentium M 2.13-GHz 383555-001 Intel Pentium M 2.00-GHz 383554-001 Intel Pentium M 1.86-GHz 383553-001 Intel Pentium M 1.73-GHz 383552-001 Intel Pentium M 1.60-GHz 383551-001...
Page 70 Illustrated Parts Catalog Tablet PC Major Components 4–10 Maintenance and Service Guide...
Page 71 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Base enclosure cover 383521-001 Infrared board (includes cable) 383513-001 Base enclosure 383509-001 6-cell battery pack 383510-001 Hard drives (all 5400 rpm; include cover, frame, and connector) 80-GB 383527-001 60-GB...
Page 72: Miscellaneous Plastics
Illustrated Parts Catalog 4.3 Miscellaneous Plastics/ Hardware Kit Table 4-2 Spare Part Number 383549-001 Item Description Bluetooth cover PC Card slot space saver Hard drive cover Memory module compartment cover (includes 2 captive screws) Tablet PC feet (5) 4–12 Maintenance and Service Guide...
Page 73: Miscellaneous Cable Kit
Illustrated Parts Catalog 4.4 Miscellaneous Cable Kit Table 4-3 Spare Part Number 383516-001 Description Item LED board cable RJ-11 cable TouchPad cable Bluetooth cable Maintenance and Service Guide 4–13...
Page 74: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 4.5 Miscellaneous (Not Illustrated) Table 4-4 Miscellaneous Spare Part Information Spare Part Description Number Label Kit 383533-001 Adjustable notebook stand 372420-001 Advanced Docking Station 374804-001 Docking Station 374803-001 Docking Station Miscellaneous Plastics Kit 380045-001 Power supply, 65 watt 338136-001 Power cords For use in:...
Page 75 Illustrated Parts Catalog Table 4-4 Miscellaneous Spare Part Information (Continued) Spare Part Description Number Power cords (Continued) For use in: Italy 350188-061 Japan 350188-291 The Netherlands 350188-331 People’s Republic of China 350188-AA1 Saudi Arabia 350188-171 Spain 3501880-071 Sweden/Finland 350188-B71 Screw Kit (includes the following screws; refer to 383556-001 Appendix C, “Screw Listing,”...
Page 76: Sequential Part Number Listing
Illustrated Parts Catalog 4.6 Sequential Part Number Listing Table 4-5 Sequential Part Number Listing Spare Part Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini PCI communications card, for use in most of the world 337407-002 802.11a/b/g DynaStar WLAN Mini PCI communications card, for use in the rest of the world 337407-291 802.11a/b/g DynaStar WLAN Mini PCI communications card,...
Page 77 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 350188-BB1 Power cord for use in Israel 359106-001 802.11b/g Silverton WLAN Mini PCI communications card, for use in most of the world 359107-001 802.11b/g Silverton WLAN card Mini PCI communications card, for use in the rest of the world 370429-001 Bluetooth wireless module (includes Bluetooth module cable)
Page 78 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383458-081 Keyboard with pointing stick for use in Denmark 383458-091 Keyboard with pointing stick for use in Norway 383458-101 Keyboard with pointing stick for use in Sweden 383458-111 Keyboard with pointing stick for use in Switzerland 383458-121...
Page 79 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383458-DD1 Keyboard with pointing stick for use in Iceland 383509-001 Base enclosure 383510-001 6-cell battery pack 383511-001 Button board (includes button board cable) 383513-001 Infrared board (includes cable) 383515-001 System board 383516-001...
Page 80 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383542-001 PC24200 512-MB memory module 383545-001 TPM security module 383548-001 12.1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables) 383549-001 Miscellaneous Plastics/Hardware Kit 383551-001 Intel Pentium M 1.60-GHz processor (includes thermal paste) 383552-001 Intel Pentium M 1.73-GHz processor (includes thermal paste)
Page 81: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 82: Service Considerations
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the tablet PC, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 83: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the tablet PC, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 84: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 85: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 86: Workstation Precautions
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 5-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 87: Grounding Equipment And Methods
Removal and Replacement Preliminaries 5.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 88 Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 5-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 89: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 59 screws and screw locks, in 11 different sizes, that may have to be removed, replaced, or loosened when servicing the tablet PC. Make special note of each screw and screw lock size and location during removal and replacement.
Page 90: Serial Number
Removal and Replacement Procedures 6.1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Serial Number Location 6–2 Maintenance and Service Guide...
Page 91: Disassembly Sequence Chart
Removal and Replacement Procedures 6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing tablet PC components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the tablet PC for disassembly Battery pack Hard drive 2 to remove the hard drive...
Page 92 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 6.12 Heat sink 6.13 Processor 1 loosened 6.14 Internal memory module 6.15 Mini PCI communications card Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your tablet PC by the governmental agency that regulates wireless devices in your country.
Page 93: Preparing The Tablet Pc For Disassembly
Removal and Replacement Procedures 6.3 Preparing the Tablet PC for Disassembly Before you begin any removal or installation procedures: 1. Shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn the computer on, and then shut it down through the operating system.
Page 94 Removal and Replacement Procedures 4. Remove the battery pack by following these steps: c. Turn the tablet PC upside down with the rear panel toward you. d. Slide the battery release latch 1 toward you. (The left side of the battery pack disengages from the tablet PC.) e.
Page 95: Hard Drive
Removal and Replacement Procedures 6.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (all 5400 rpm; include cover, frame, and connector) 80-GB 383527-001 60-GB 383526-001 40-GB 383525-001 1. Prepare the tablet PC for disassembly (Section 6.3). Maintenance and Service Guide 6–7...
Page 96 Removal and Replacement Procedures 2. Remove the two PM2.0×5.0 screws 1 that secure the hard drive cover to the tablet PC. 3. Lift the right side of the hard drive cover and swing it to the left 2 to remove it. ✎...
Page 97 Removal and Replacement Procedures 4. Loosen the PM2.5×13.0 hard drive retention screw 1. 5. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the left 3 to disconnect it from the system board. 6. Remove the hard drive. Removing the Hard Drive Maintenance and Service Guide 6–9...
Page 98 Removal and Replacement Procedures 7. Remove the four PM3.0×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Lift the frame straight up 2 to remove if from the hard drive. 9. Remove the hard drive connector 3. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 99: Tablet Pc Feet
Removal and Replacement Procedures 6.5 Tablet PC Feet The tablet PC feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 383549-001. Replacing the Tablet PC Feet Maintenance and Service Guide 6–11...
Page 100: Bluetooth Module
Removal and Replacement Procedures 6.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth wireless module (includes Bluetooth module cable) 370429-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the hard drive cover (Section 6.4). 3. Position the tablet PC with the front toward you. 4.
Page 101 Removal and Replacement Procedures 6. Slide the Bluetooth module out of the tablet PC 1. 7. Disconnect the Bluetooth module cable 2 from the board. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide 6–13...
Page 102: External Memory Module
Removal and Replacement Procedures 6.7 External Memory Module Memory Module Spare Part Number Information PC24200 1024 MB 383536-001 512 MB 383542-001 256 MB 383538-001 PC23200 1024 MB 383535-001 512 MB 383541-001 256 MB 383537-001 1. Prepare the tablet PC for disassembly (refer to Section 6.3).
Page 103 Removal and Replacement Procedures 3. Remove the two PM2.0×5.0 screws 1 that secure the memory module compartment cover to the tablet PC. 4. Lift the left side of the cover and swing it to the right 2 to remove the memory module compartment cover. ✎...
Page 104 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the tablet PC.) 6. Slide the module away from the socket at an angle 2. 7.
Page 105: Tpm Security Card
Removal and Replacement Procedures 6.8 TPM Security Card TPM Security Card Spare Part Number Information TPM security module 383545-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the memory module compartment cover (Section 6.7). 3. Remove the PM1.5×3.5 screw 1 that secures the TPM security card to the tablet PC.
Page 106: Keyboard Cover
Removal and Replacement Procedures 6.9 Keyboard Cover Keyboard Cover Spare Part Number Information Keyboard cover 383519-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Position the tablet PC with the front toward you. 3. Remove the two T8M2.0×9.0 screws 1 and the two T8M2.0×18.0 screws 2 that secure the keyboard cover to the tablet PC.
Page 107 Removal and Replacement Procedures 4. Turn the tablet PC right-side up with the front toward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the keyboard cover until the cover disengages from the tablet PC. Releasing the Keyboard Cover Maintenance and Service Guide 6–19...
Page 108 Removal and Replacement Procedures 7. Swing the right edge of the keyboard cover forward until the cover disengages from the tablet PC. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover. 6–20 Maintenance and Service Guide...
Page 109: Keyboard
Removal and Replacement Procedures 6.10 Keyboard Keyboard Spare Part Number Information Keyboards, with pointing stick Asia Pacific 383458-371 The Netherlands 383458-331 Australia 383458-011 Norway 383458-091 Belgium 383458-181 People’s Republic 383458-AA1 of China Czech Republic 383458-221 Poland 383458-241 Denmark 383458-081 Portugal 383458-131 Europe 383458-021...
Page 110 Removal and Replacement Procedures 4. Remove the following: 1 Three T8M2.0×9.0 screws 2 One T8M2.0×5.0 screw Removing the Keyboard Screws 6–22 Maintenance and Service Guide...
Page 111 Removal and Replacement Procedures 5. Turn the tablet PC right-side up with the front toward you. 6. Open the tablet PC as far as possible. 7. Slide the keyboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is connected and disconnect the pointing stick cable 2 from the system board.
Page 112 Removal and Replacement Procedures 9. Lift the rear edge of the keyboard 1 until it disengages from the tablet PC. 10. Slide the keyboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board.
Page 113: Fan
Removal and Replacement Procedures 6.11 Fan Fan Spare Part Number Information 383528-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10). 4. Disconnect the fan cable 1 from the system board. 5.
Page 114: Heat Sink
Removal and Replacement Procedures 6.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 383559-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10).
Page 115 Removal and Replacement Procedures 6. Lift the right side of the heat sink 1 to disengage it from the processor. 7. Slide the heat sink up and to the right 2 to remove it. ✎ Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
Page 116 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the heat sink.
Page 117: Processor
Removal and Replacement Procedures 6.13 Processor ✎ All processor spare part kits include thermal paste. Processor Spare Part Number Information Intel Pentium M 2.13-GHz 383555-001 Intel Pentium M 2.00-GHz 383554-001 Intel Pentium M 1.86-GHz 383553-001 Intel Pentium M 1.73-GHz 383552-001 Intel Pentium M 1.60-GHz 383551-001 Intel Celeron M 1.50-GHz...
Page 118 Removal and Replacement Procedures 6. Use a flat-blade screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.
Page 119: Internal Memory Module
Removal and Replacement Procedures 6.14 Internal Memory Module Memory Module Spare Part Number Information PC24200 1024 MB 383536-001 512 MB 383542-001 256 MB 383538-001 PC23200 1024 MB 383535-001 512 MB 383541-001 256 MB 383537-001 1. Prepare the tablet PC for disassembly (Section 6.3).
Page 120 Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the tablet PC.) 5. Slide the memory module away from the socket at an angle 2.
Page 121: Mini Pci Communications Card
Removal and Replacement Procedures 6.15 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g Silverton wireless local access network (WLAN) 359106-001 card, for use in most of the world 802.11b/g Silverton WLAN card, for use in the rest of the world 359107-001 802.11a/b/g FRLN WLAN card, for use in Europe 377792-001...
Page 122 Removal and Replacement Procedures ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5.
Page 123: Button Board
Removal and Replacement Procedures 6.16 Button Board Button Board Spare Part Number Information Button board (includes button board cable) 383511-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10).
Page 124 Removal and Replacement Procedures 4. Disconnect the button board cable 1 from the system board. 5. Remove the silver PM2.0×4.0 screw 2 that secures the button board to the switch cover. Removing the Button Board Screw 6–36 Maintenance and Service Guide...
Page 125 Removal and Replacement Procedures 6. Lift the left side of the button board 1 until it rests at angle. 7. Remove the button board 2. Removing the Button Board Reverse the above procedure to install the button board. Maintenance and Service Guide 6–37...
Page 126: Display Assembly
Removal and Replacement Procedures 6.17 Display Assembly Display Assembly Spare Part Number Information 12.1-inch, XGA, TFT display assembly (includes wireless 383548-001 antenna boards and cables) Display Hinge Kit (not illustrated) 383531-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2.
Page 127 Removal and Replacement Procedures 6. Remove the two T8M2.0×18.0 screws 1 that secure the base enclosure cover to the tablet PC. 7. Remove the base enclosure cover 1. Removing the Base Enclosure Cover Maintenance and Service Guide 6–39...
Page 128 Removal and Replacement Procedures 8. Disconnect the display cable from the system board. Disconnecting the Display Cable 6–40 Maintenance and Service Guide...
Page 129 Removal and Replacement Procedures 9. Turn the tablet PC right-side up with the front toward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless antenna cables from the Mini PCI communications board 1. 12. Disconnect the microphone cable 2 from the system board. 13.
Page 130 Removal and Replacement Procedures 14. Rotate the display clockwise 90 degrees 1. 15. Remove the two T8M2.0×18.0 screws 2 and the two PM2.0×7.5 screws 3 that secure the display assembly to the tablet PC. Removing the Display Screws 6–42 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures 16. Position the tablet PC with the rear panel toward you. 17. Lift the display assembly slightly until it disengages from the tablet PC 1. 18. Route the display connector and cable through the opening 2 in the base enclosure.
Page 132: Top Cover
Removal and Replacement Procedures 6.18 Top Cover Top Cover Spare Part Number Information Top cover 383561-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c.
Page 133 Removal and Replacement Procedures 3. Remove the seven T8M2.0×9.0 screws that secure the top cover to the base enclosure. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 6–45...
Page 134 Removal and Replacement Procedures 4. Turn the tablet PC right-side up with the front toward you. 5. Remove the two T8M2.0×18.0 screws 1 that secure the rear bezel to the tablet PC. 6. Remove the silver PM2.0×4.0 screw 2 secures the top cover to the tablet PC.
Page 135 Removal and Replacement Procedures 7. Disconnect the TouchPad cable from the system board 1. 8. Lift the rear edge of the top cover 2 until it disengages from the base enclosure. 9. Lift the top cover straight up 3 and remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
Page 136: Touchpad
Removal and Replacement Procedures 6.19 TouchPad TouchPad Spare Part Number Information TouchPad (includes cable and bracket) 383562-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c.
Page 137 Removal and Replacement Procedures 3. Remove the four silver PM2.0×4.0 screws that secure the TouchPad bracket to the top cover. Removing the TouchPad Bracket Screw Maintenance and Service Guide 6–49...
Page 138 Removal and Replacement Procedures 4. Lift the right side of the TouchPad bracket 1 until it rests at an angle. 5. Slide the TouchPad bracket to the right 2 and remove it. Removing the TouchPad Bracket 6–50 Maintenance and Service Guide...
Page 139 Removal and Replacement Procedures 6. Lift the right side of the TouchPad 1 until it rests at an angle. 7. Slide the TouchPad to the right and remove it 2. Removing the TouchPad Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 6–51...
Page 140: Speaker
Removal and Replacement Procedures 6.20 Speaker Speaker Spare Part Number Information Speaker 383557-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c. Keyboard (Section 6.10) d.
Page 141 Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2. 3. Remove the two T8M2.0×5.0 screws 3 that secure the speaker to the tablet PC. 4. Remove the speaker 4. Removing the Speaker Reverse the above procedure to install the speaker.
Page 142: Infrared Board
Removal and Replacement Procedures 6.21 Infrared Board Infrared Board Spare Part Number Information Infrared board (includes cable) 383513-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c.
Page 143 Removal and Replacement Procedures 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remove the T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4.
Page 144: System Board
Removal and Replacement Procedures 6.22 System Board System Board Spare Part Number Information System board 383515-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 145 Removal and Replacement Procedures 2. Position the tablet PC with the front toward you. 3. Remove the four T8M2.0×5.0 screws 1 that secure the system board to the tablet PC. 4. Remove the T8M2.0×7.5 screw 2 that secures the system board spacer to the tablet PC.
Page 146 Removal and Replacement Procedures 6. Lift the left side of the system board 1 until the hard drive connector 2 is clear of the base enclosure. 7. Slide the system board to the left 3 to remove it. Removing the System Board Reverse the above procedure to install the system board.
Page 147: Modem Board
Removal and Replacement Procedures 6.23 Modem Board Modem Board Spare Part Number Information Modem board (high-speed 56K, includes modem cable) 383534-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b.
Page 148 Removal and Replacement Procedures 2. Turn the system board upside down with the front toward you. 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remove the two black PM2.0×4.0 screws 2 that secure the modem board to the system board.
Page 149: Rtc Battery
Removal and Replacement Procedures 6.24 RTC Battery RTC Battery Spare Part Number Information RTC battery 383265-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Bluetooth module (Section 6.6) c.
Page 150 Removal and Replacement Procedures 2. Turn the system board upside down with the left side toward you. 3. Remove the RTC battery from the system board socket. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 6–62 Maintenance and Service Guide...
Page 151: Specifications
Specifications This chapter provides physical and performance specifications. Table 7-1 Tablet PC Dimensions Metric U.S. Height (front to back) 30.2 to 31.5 mm 1.19 to 1.24 in Width 285 mm 11.22 in Depth 235 mm 9 in Weight 2.04 kg 4.5 lbs Input Power Operating voltage...
Page 152 Specifications Table 7-1 Tablet PC Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 153 Specifications Table 7-2 12.1-inch, XGA, TFT Display Dimensions Height 20.7 cm 8.1 in Width 33.1 cm 13.0 in Diagonal 39.1 cm 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch 0.300 ×...
Page 154 Specifications Table 7-3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 102 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec Security...
Page 155 Specifications Table 7-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 10.8 V Amp-hour capacity 4.8 Ah Watt-hour capacity 52 Wh Temperature Operating 5°C to 45°C...
Page 156 Specifications Table 7-5 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 7–6 Maintenance and Service Guide...
Page 157 Specifications Table 7-6 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 158 Specifications Table 7-6 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel...
Page 159 Specifications Table 7-7 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 160 Specifications Table 7-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 161 Specifications Table 7-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 162 Specifications Table 7-8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 163 Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 164: Universal Serial Bus
Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 165: External Monitor
Connector Pin Assignments Table A-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide A–3...
Page 166 Connector Pin Assignments Table A-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused A–4 Maintenance and Service Guide...
Page 167 Connector Pin Assignments Table A-6 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused Maintenance and Service Guide A–5...
Page 168 Connector Pin Assignments Table A-7 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground A–6 Maintenance and Service Guide...
Page 169: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the tablet PC permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the tablet PC meets the requirements for use in the country where the equipment is purchased.
Page 170 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 171 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 172 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 173 Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the tablet PC. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 383556-001. Maintenance and Service Guide C–1...
Page 174 Screw Listing Table C-1 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: Two screws that secure the hard drive cover to the tablet PC (documented in Section 6.4) Two screws that secure the memory module compartment drive cover to the tablet PC (documented in Section 6.7)
Page 175 Screw Listing Table C-1 Phillips PM2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth cover to the tablet PC (screws are captured on the cover by C clips; documented in Section 6.6) Phillips M2.0×5.0 Screw Locations...
Page 176 Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Head Color Qty. Length Thread Width Silver 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the tablet PC (screw is captured on the hard drive frame by a C clip;...
Page 177 Screw Listing Table C-4 Phillips PM1.5×3.5 Screw Head Color Qty. Length Thread Width Silver 3.5 mm 1.5 mm 4.5 mm Where used: One screw that secures the TPM security card to the tablet PC documented in Section 6.8) Phillips M1.5×3.5 Screw Location Maintenance and Service Guide C–5...
Page 178 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the keyboard cover to the tablet PC (documented in Section 6.9) Torx T8M2.0×18.0 Screw Locations C–6 Maintenance and Service Guide...
Page 179 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the base enclosure cover to the tablet PC (documented in Section 6.17) Torx T8M2.0×18.0 Screw Locations Maintenance and Service Guide C–7...
Page 180 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the tablet PC (documented in Section 6.17) Torx T8M2.0×18.0 Screw Locations C–8 Maintenance and Service Guide...
Page 181 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top cover to the tablet PC (documented in Section 6.18) Torx T8M2.0×18.0 Screw Locations Maintenance and Service Guide C–9...
Page 182 Screw Listing Table C-6 Torx T8M2.0×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.5 mm Where used: Three screws that secure the keyboard to the tablet PC (documented in Section 6.9) Two screws that secure the keyboard cover to the tablet PC (documented in Section 6.9) Seven screws that secure the top cover to the tablet PC (documented in...
Page 183 Screw Listing Table C-7 Torx T8M2.0×7.5 Screw Head Color Qty. Length Thread Width Silver 7.5 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the fan to the tablet PC (documented in Section 6.11) Torx T8M2.0×7.5 Screw Locations Maintenance and Service Guide C–11...
Page 184 Screw Listing Table C-7 Torx T8M2.0×7.5 Screw (Continued) Head Color Qty. Length Thread Width Silver 7.5 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the tablet PC (documented in Section 6.17) Torx T8M2.0×7.5 Screw Locations C–12 Maintenance and Service Guide...
Page 185 Screw Listing Table C-7 Torx T8M2.0×7.5 Screw (Continued) Head Color Qty. Length Thread Width Silver 7.5 mm 2.0 mm 4.5 mm Where used: One screw that secures the system board and system board spacer to the tablet PC (documented in Section 6.22) Torx T8M2.0×7.5 Screw Location...
Page 186 Screw Listing Table C-8 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tablet PC (documented in Section 6.12) Phillips M2.5×7.0 Screw Locations C–14 Maintenance and Service Guide...
Page 187 Screw Listing Table C-9 Torx T8M2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the keyboard to the tablet PC (documented in Section 6.10) Torx T8M2.0×5.0 Screw Location Maintenance and Service Guide C–15...
Page 188 Screw Listing Table C-9 Torx T8M2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: Two screws that secure the speaker to the tablet PC (documented in Section 6.20) One screw that secures the infrared board to the tablet PC (documented in Section 6.21) Torx T8M2.0×5.0 Screw Locations...
Page 189 Screw Listing Table C-9 Torx T8M2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system board to the tablet PC (documented in Section 6.22) Torx T8M2.0×5.0 Screw Locations Maintenance and Service Guide C–17...
Page 190 Screw Listing Table C-10 Silver Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the button board to the tablet PC (documented in Section 6.16) One screw that secures the top cover to the tablet PC (documented in Section 6.18) Silver Phillips M2.0×4.0 Screw Locations...
Page 191 Screw Listing Table C-10 Silver Phillips PM2.0×4.0 Screw ( Continued) Head Color Qty. Length Thread Width Silver 2.0 mm 4.0 mm 4.0 mm Where used: 4 screws that secure the TouchPad bracket to the top cover (documented in Section 6.19) Silver Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide C–19...
Page 192 Screw Listing Table C-11 Black Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 2.0 mm 4.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 6.23) Black Phillips M2.0×4.0 Screw Locations C–20 Maintenance and Service Guide...
Page 193 7–5 spare part number 4–14 4–17 battery release latch 1–21 Advanced Docking Station, Bluetooth cable 4–13 HP, spare part number 4–14 Bluetooth cover 4–17 illustrated 4–12 arrow keys 1–15 removal 6–12 audio troubleshooting 2–23 Bluetooth module audio-in jack location 1–7...
Page 194 1–7 right-side 1–8 docking connector 1–21 top 1–16 docking device, Computer Setup troubleshooting 2–16 Advanced Menu 2–6 Docking Station, HP, spare File Menu 2–3 part number 4–14 4–17 overview 2–1 drives, preventing damage 5–3 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2...
Page 195 6–26 2–25 HP Advanced Docking nonfunctioning docking Station, spare part number device 2–16 4–14 4–17 nonfunctioning keyboard HP Docking Station, spare part 2–26 number 4–14 4–17 nonfunctioning pointing device 2–27 key 1–15 I/O address specifications 7–9 front components 1–6 Info Center button 1–11 function keys 1–15...
Page 196 Index Miscellaneous Plastics/Hardware Kit Label Kit, spare part number components 4–12 4–14 4–20 spare part number 4–9 LED board cable 4–13 4–12 4–20 left-side components 1–10 1–12 modem board removal 6–59 spare part number 4–9 memory map specifications 4–19 6–59 7–12 modem cable 4–13 memory module...
Page 197 Index plastic parts 5–2 RJ-45 jack pointing device, location 1–13 troubleshooting 2–27 pin assignments A–5 pointing stick 1–17 Rotate button 1–19 pointing stick buttons 1–17 RTC battery power connector 1–13 removal 6–61 power cord spare part number 4–9 set requirements B–2 4–20 6–61 spare part numbers 4–14...
Page 198 Index system board flowcharts 2–7 removal 6–56 keyboard 2–26 spare part number 4–9 modem 2–28 4–19 6–56 network 2–28 system DMA 7–6 nonfunctioning device system memory map 7–12 2–16 2–25 OS loading 2–17 overview 2–1 tablet PC feet pointing device 2–27 illustrated 4–12 power 2–10 locations 6–11...

HP Compaq tc4200 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Software Update and Recovery

4 Illustrated Parts Catalog

6 Removal and Replacement Procedures

7 Specifications

Quick Links

Maintenance and Service

Troubleshooting

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Summary of Contents for HP Compaq tc4200

Table of Contents