Panasonic KX-TG9120E Operating Instructions Manual
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Panasonic KX-TG9120E Operating Instructions Manual

Panasonic KX-TG9120E Operating Instructions Manual

Digital cordless answering system
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TG9120_40_50E(e).book Page 1 Wednesday, August 2, 2006 4:54 PM
KX-TG9120
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.

Operating Instructions

Digital Cordless Answering System
Model No.
KX-TG9120E
KX-TG9140E
KX-TG9150E
Table of Contents
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Summary of Contents for Panasonic KX-TG9120E

  • Page 1: Operating Instructions

    TG9120_40_50E(e).book Page 1 Wednesday, August 2, 2006 4:54 PM Operating Instructions Digital Cordless Answering System KX-TG9120E Model No. KX-TG9140E KX-TG9120 KX-TG9150E This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider/telephone company.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 3: Feature Highlights

    TG9120_40_50E(e).book Page 3 Wednesday, August 2, 2006 4:54 PM Introduction Product introduction These operating instructions can be used for the KX-TG9120, KX-TG9140, and KX-TG9150 digital cordless answering systems. KX-TG9120 KX-TG9140 KX-TG9150 Cordless camera USB adaptor (KX-TGA914E) (KX-TGA915EX) *1 Comes pre-registered to the base unit. Refer to the included operating instructions. Notable differences among KX-TG9120, KX-TG9140, and KX-TG9150 Feature KX-TG9120...

  • Page 4: Expanding Your Phone System

    TG9120_40_50E(e).book Page 4 Wednesday, August 2, 2006 4:54 PM Introduction Expanding your phone system You can expand your phone system by registering the optional devices to a single base unit (KX-TG9120, KX-TG9140, or KX-TG9150). L A maximum of 6 total units (optional and included) can be registered to a single base unit. Optional devices Additional Digital Cordless Camera...

  • Page 5: Table Of Contents

    TG9120_40_50E(e).book Page 5 Wednesday, August 2, 2006 4:54 PM Table of Contents Preparation X SMS (Short Message Service) Accessory information ....6 Important information ....8 Using SMS (Short Message Service).

  • Page 6: Accessory Information

    TG9120_40_50E(e).book Page 6 Wednesday, August 2, 2006 4:54 PM Preparation Accessory information Included accessories Accessory items Quantity KX-TG9120 KX-TG9140 KX-TG9150 AC adaptor for base unit Part No. PQLV207EZ (PQLV207E) Telephone line cord Part No. PQJA87S or PQJA10180Z (for UK) Rechargeable batteries AAA (R03) size Part No.
  • Page 7 AAA (R03) size KX-TCA717EX Wall-Mounting Adaptor (for the base unit) KX-TCA94EX Headset KX-A272 DECT repeater Note: L You can expand your phone system by registering optional Panasonic devices (page 4). Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...

  • Page 8: Important Information

    TG9120_40_50E(e).book Page 8 Wednesday, August 2, 2006 4:54 PM Preparation L Unplug this product from power outlets if it emits smoke, an abnormal smell, or Important information makes unusual noise. These conditions can cause fire or electric shock. Confirm General that smoke has stopped emitting and contact an authorised service centre.

  • Page 9: Controls

    TG9120_40_50E(e).book Page 9 Wednesday, August 2, 2006 4:54 PM Preparation If you wish to discard this product, please Information on Disposal for contact your local authorities or dealer and ask for the correct method of disposal. Users of Waste Electrical & Electronic Equipment (private households) Controls...

  • Page 10: Displays

    TG9120_40_50E(e).book Page 10 Wednesday, August 2, 2006 4:54 PM Preparation Using the joystick Displays The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up, Display icons down, left, or right. Display Meaning icon...
  • Page 11 TG9120_40_50E(e).book Page 11 Wednesday, August 2, 2006 4:54 PM Preparation Menu icon Menu/feature Display Meaning icon Caller List Ringer volume is off. (page 28) SMS (Short Message Service) Night mode is on. (page 30) Answer System New SMS message received (page 42) Display Setup Displayed when writing an...
  • Page 12 TG9120_40_50E(e).book Page 12 Wednesday, August 2, 2006 4:54 PM Preparation Soft Action Soft Action icon icon Displays the menu. Displays the picture list. Displays the selected Accepts the current selection. phonebook entry. Displays the picture. Displays a previously dialled Goes to the next screen. phone number.

  • Page 13: Connections

    Insert the batteries negative (T) end (without AC adaptor) to the same first. Close the handset cover. telephone line using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...

  • Page 14: Battery Charge

    TG9120_40_50E(e).book Page 14 Wednesday, August 2, 2006 4:54 PM Preparation Panasonic Ni-MH battery performance (included batteries) Battery charge Operation Operating time Place the handset on the base unit for In continuous use 15 hours max. about 7 hours before initial use.

  • Page 15: Turning The Power On/Off

    TG9120_40_50E(e).book Page 15 Wednesday, August 2, 2006 4:54 PM Preparation Turning the power on/off Display language {ih} i J (centre of joystick) Power on Select m by pushing the joystick in any Press {ih} until a short beep sounds. direction. i L (centre of joystick) Push the joystick up or down to select Power off “Display Setup”.

  • Page 16: Date And Time

    TG9120_40_50E(e).book Page 16 Wednesday, August 2, 2006 4:54 PM Preparation Time adjustment (Caller ID Date and time subscribers only) This feature allows the unit to automatically J (centre of joystick) adjust the date and time each time caller Select m by pushing the joystick in any information is received.

  • Page 17: C Making/Answering Calls

    TG9120_40_50E(e).book Page 17 Wednesday, August 2, 2006 4:54 PM Making/Answering Calls To edit a number in the redial list before Making calls calling it j (right soft key) Lift the handset and dial the phone number. Push the joystick up or down to select the desired number.

  • Page 18: Other Features

    TG9120_40_50E(e).book Page 18 Wednesday, August 2, 2006 4:54 PM Making/Answering Calls Key lock Other features The handset can be locked so that no calls or settings can be made. Incoming calls can Voice enhancer be answered, but all other functions are You can change the tone quality of the disabled while key lock is on.

  • Page 19: Answering Calls

    TG9120_40_50E(e).book Page 19 Wednesday, August 2, 2006 4:54 PM Making/Answering Calls Recording a telephone conversation Other features Important: L Before recording a conversation, you Handset locator should inform the other party that the Using this feature, you can locate the conversation will be recorded.

  • Page 20: Phonebooks

    TG9120_40_50E(e).book Page 20 Wednesday, August 2, 2006 4:54 PM Phonebooks Categories Handset phonebook Categories can help you find entries in the handset phonebook quickly and easily. The handset phonebook allows you to make When adding an entry to the handset calls without having to dial manually.
  • Page 21 TG9120_40_50E(e).book Page 21 Wednesday, August 2, 2006 4:54 PM Phonebooks Press the right soft key repeatedly to Scrolling through all entries select the character entry mode that ■ KX-TG9120/KX-TG9140 (no USB contains the character you are adaptor registered): searching for. n (left soft key) Push the joystick in any direction to ■...
  • Page 22 TG9120_40_50E(e).book Page 22 Wednesday, August 2, 2006 4:54 PM Phonebooks ■ KX-TG9150 or USB adaptor Editing entries in the handset registered model: J (centre of joystick) i 3 i L phonebook Changing a name, phone number, or “Erase All” i L category “Yes”...

  • Page 23: Chain Dial

    TG9120_40_50E(e).book Page 23 Wednesday, August 2, 2006 4:54 PM Phonebooks Erasing a one touch dial assignment Press and hold the desired one touch dial key ({1} to {9}). i J “Erase” i L “Yes” i L i {ih} Note: L The corresponding handset phonebook entry is not erased.

  • Page 24: Shared Phonebook

    TG9120_40_50E(e).book Page 24 Wednesday, August 2, 2006 4:54 PM Phonebooks L To change the audible call announcement, press U, then Shared phonebook repeat from step 5. The shared phonebook allows you to make “Save” i L i {ih} calls without having to dial manually. Any Note: handset registered to the same base unit L Phonebook entries that have an audible...
  • Page 25 TG9120_40_50E(e).book Page 25 Wednesday, August 2, 2006 4:54 PM Phonebooks L If there is no entry corresponding to Erasing entries from the shared the letter you selected, the next entry will be displayed. phonebook Push the joystick up or down to scroll through the phonebook if necessary.

  • Page 26: Handset Settings

    TG9120_40_50E(e).book Page 26 Wednesday, August 2, 2006 4:54 PM Handset Settings Handset settings For your reference, a chart of all items which can be customised for the handset is shown below. L When customising the handset, the current item or setting is highlighted on the display. Handset settings Sub-menu Sub-menu 2...
  • Page 27 TG9120_40_50E(e).book Page 27 Wednesday, August 2, 2006 4:54 PM Handset Settings Handset settings Sub-menu Sub-menu 2 Default setting Page menu — — page 50 Registration Register H.set (Register handset) — — page 51 Select Base Auto — — page 32 Other Options Handset Name —...

  • Page 28: Time Settings

    TG9120_40_50E(e).book Page 28 Wednesday, August 2, 2006 4:54 PM Handset Settings L If you are on an outside call, beeps will sound and e will flash at the set time. The Time settings alarm will not sound until you hang up. L If you select “Once”, the setting will Memo alarm change to “Off”...
  • Page 29 TG9120_40_50E(e).book Page 29 Wednesday, August 2, 2006 4:54 PM Handset Settings Select the desired item. i L Recording melodies for user ringtones “Preset Ringtones” Connect the handset to the audio device Ringtones stored in the handset at the (such as a CD player or computer) using time of purchase.

  • Page 30: Night Mode

    TG9120_40_50E(e).book Page 30 Wednesday, August 2, 2006 4:54 PM Handset Settings Select the desired item. i J Turning night mode on/off “Erase” i L J (centre of joystick) i m i L “Yes” i L i {ih} “Ringer Setup” i L “Night Mode”...

  • Page 31: Display Setup

    TG9120_40_50E(e).book Page 31 Wednesday, August 2, 2006 4:54 PM Handset Settings Display setup Baby monitor (additional handset required) Selecting wallpaper You can select the “wallpaper” shown on the Using the baby monitor display in standby mode. This feature allows you to listen in on a room J (centre of joystick) i m i L where another handset is located, allowing you to easily monitor from different areas of...

  • Page 32: Other Options

    TG9120_40_50E(e).book Page 32 Wednesday, August 2, 2006 4:54 PM Handset Settings Push the joystick up or down to select ® Changing the LetterWise the desired setting. i L i {ih} language You can change which language is used for LetterWise character entry (page 56, 57). Other options J (centre of joystick) i m i L “Other Options”...

  • Page 33: Calling Code

    TG9120_40_50E(e).book Page 33 Wednesday, August 2, 2006 4:54 PM Handset Settings Making calls using a calling code Turning auto intercom on/off When dialling manually: This feature allows the handset to answer Lift the handset, then press and hold intercom calls automatically when it is called.

  • Page 34: L Base Unit Settings

    TG9120_40_50E(e).book Page 34 Wednesday, August 2, 2006 4:54 PM Base Unit Settings Base unit settings For your reference, a chart of all items which can be customised for the base unit is shown below. L These items are customised using the handset. L When customising the base unit, the current item or setting is highlighted on the display.

  • Page 35: Ringer Setup

    TG9120_40_50E(e).book Page 35 Wednesday, August 2, 2006 4:54 PM Base Unit Settings “On” or “Off” i L i {ih} Ringer setup Setting the ring delay for night mode This setting allows the base unit to ring Ringer volume during night mode if the caller waits long enough.

  • Page 36: Other Options

    PIN. The unit will not reveal Important: the PIN to you. If you forget your PIN, L Emergency numbers (“999”, “112”) consult your nearest Panasonic service cannot be restricted. centre. J (centre of joystick) i L i L J (centre of joystick) i L i L “Call Options”...

  • Page 37: Caller Id Service

    TG9120_40_50E(e).book Page 37 Wednesday, August 2, 2006 4:54 PM Caller ID Service Call Waiting Caller ID Using Caller ID service This is a service of your service provider/telephone company and will only Important: operate if you have subscribed to this L This unit is Caller ID compatible.

  • Page 38: Caller List

    TG9120_40_50E(e).book Page 38 Wednesday, August 2, 2006 4:54 PM Caller ID Service Select the desired item. i L Audible call for shared “Ext. Ringtone” phonebook The ringtone assigned for external calls. Audible call allows you to know who is Press {ih} to finish. calling without looking at the display.

  • Page 39: Voice Mail Service

    TG9120_40_50E(e).book Page 39 Wednesday, August 2, 2006 4:54 PM Caller ID Service Erasing caller information Voice mail service J (centre of joystick) i j i L Voice mail is an automatic answering Push the joystick up or down to display service offered by your service the desired entry.

  • Page 40: Sms (Short Message Service)

    TG9120_40_50E(e).book Page 40 Wednesday, August 2, 2006 4:54 PM SMS (Short Message Service) L If the unit is connected to a PBX system, you may not be able to use SMS features. Using SMS (Short Message Service) Turning SMS on/off SMS allows you to send and receive text messages between other fixed-line and J (centre of joystick) i X i L...

  • Page 41: Registering Mailboxes

    TG9120_40_50E(e).book Page 41 Wednesday, August 2, 2006 4:54 PM SMS (Short Message Service) L Using the caller list: Registering mailboxes Push the joystick up or down to select the party. i L 2 times Each SMS mailbox you wish to use must be L Using the redial list: registered with BT Text.

  • Page 42: Receiving A Message

    TG9120_40_50E(e).book Page 42 Wednesday, August 2, 2006 4:54 PM SMS (Short Message Service) “Send List” i L Sending a saved message Push the joystick up or down to select the message. i L J (centre of joystick) i X i L To access the public mailbox J i “Erase”...

  • Page 43: Sms Settings

    TG9120_40_50E(e).book Page 43 Wednesday, August 2, 2006 4:54 PM SMS (Short Message Service) L To erase a message, press W. i Continue from step 3, “Adding entries to “Yes” i L the handset phonebook”, page 20. Press L to read the message content. Editing the sender’s number Note: before calling back...
  • Page 44 SMS messages are sent L If you forget the password assigned to a properly. When sending SMS messages to mailbox, consult your nearest Panasonic entries in the handset phonebook or redial service centre. list, the PBX line access number will be deleted.

  • Page 45: I Answering System Features

    TG9120_40_50E(e).book Page 45 Wednesday, August 2, 2006 4:54 PM Answering System Features e i {ih} Answering system Note: L When the answering system is turned on, This unit contains an answering system u is displayed next to the battery icon. which can answer and record calls for you when you are unavailable to answer the phone.

  • Page 46: Listening To Messages

    TG9120_40_50E(e).book Page 46 Wednesday, August 2, 2006 4:54 PM Answering System Features Using the handset Erasing the greeting message J (centre of joystick) i I i L If you erase your own greeting message, the unit will play a prerecorded greeting “Play New Msg.”...

  • Page 47: Direct Command Operation Using The Handset

    TG9120_40_50E(e).book Page 47 Wednesday, August 2, 2006 4:54 PM Answering System Features Direct commands Calling back (Caller ID Erase all messages {*}{5} subscribers only) Erase greeting message {*}{6} If caller information was received for the call, you can call the caller back while listening to *1 If pressed within the first 5 seconds of a message.

  • Page 48: Using The Answering System

    TG9120_40_50E(e).book Page 48 Wednesday, August 2, 2006 4:54 PM Answering System Features Note: Remote commands L If you have stored the remote access You can press dial keys to access certain code, you can turn on the answering answering system functions without waiting system by calling the unit even when it is for the voice guidance to prompt you.

  • Page 49: Answering System Settings

    TG9120_40_50E(e).book Page 49 Wednesday, August 2, 2006 4:54 PM Answering System Features L You can hang up, or enter your remote – To receive messages correctly with your access code again and begin remote voice mail service, we recommend that operation.

  • Page 50: Multi-Unit Operation

    TG9120_40_50E(e).book Page 50 Wednesday, August 2, 2006 4:54 PM Multi-unit Operation To register an additional handset to a Operating additional units base unit (easy registration) After purchasing an additional handset, register it to the base unit. Ensure that the Additional handsets additional handset is switched on.

  • Page 51: Cancelling A Base Unit

    TG9120_40_50E(e).book Page 51 Wednesday, August 2, 2006 4:54 PM Multi-unit Operation L This number is used by the handset Enter “335”. as a reference only. “Cancel Handset” i L Press and hold {x} on the base unit for L All handsets registered to the base about 3 seconds, until the registration unit are displayed.

  • Page 52: Intercom Between Handsets

    DECT repeater. Please Intercom calls can be made between use only the Panasonic DECT repeater handsets in the same radio cell. noted on page 7. Consult your Panasonic Example: When handset 1 calls handset 2 dealer for details. Handset 1:...

  • Page 53: Copying Phonebook Entries

    {ih} entries You can copy handset phonebook entries (page 20) to the shared phonebook or to the handset phonebook of another compatible Panasonic handset. Note: L Category settings for phonebook entries are not copied. Copying one entry Find the desired handset phonebook entry (page 20).

  • Page 54: Useful Information

    TG9120_40_50E(e).book Page 54 Wednesday, August 2, 2006 4:54 PM Useful Information Using the belt clip Attaching the belt clip Removing the belt clip Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...

  • Page 55: Character Entry

    TG9120_40_50E(e).book Page 55 Wednesday, August 2, 2006 4:54 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet Y, Numeric Z, Greek o, Extended 1 q, Extended 2 r, and Cyrillic p.
  • Page 56 TG9120_40_50E(e).book Page 56 Wednesday, August 2, 2006 4:54 PM Useful Information Z Numeric entry table o Greek character table q Extended 1 character table L The following are used for both uppercase and lowercase: r Extended 2 character table L The following are used for both uppercase and lowercase: p Cyrillic character table X LetterWise character table (for English) Helpline Tel.
  • Page 57 TG9120_40_50E(e).book Page 57 Wednesday, August 2, 2006 4:54 PM Useful Information When writing SMS messages X LetterWise character table (for English) Y Alphabet character table Z Numeric entry table o Greek character table q Extended character table L The following are used for both uppercase and lowercase: Helpline Tel.

  • Page 58: Error Messages

    TG9120_40_50E(e).book Page 58 Wednesday, August 2, 2006 4:54 PM Useful Information Error messages Error message Cause & solution L Erase unnecessary messages (page 46). Answer Sys. Full L An audio device is not connected to the handset. Connect an audio device. Connect an audio device to the handset.

  • Page 59: Troubleshooting

    TG9120_40_50E(e).book Page 59 Wednesday, August 2, 2006 4:54 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Telephone Problem Cause &...
  • Page 60 TG9120_40_50E(e).book Page 60 Wednesday, August 2, 2006 4:54 PM Useful Information Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 61 Cancel unused handset registrations from the base unit (page 51). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances.
  • Page 62 TG9120_40_50E(e).book Page 62 Wednesday, August 2, 2006 4:54 PM Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider/telephone company. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 63 TG9120_40_50E(e).book Page 63 Wednesday, August 2, 2006 4:54 PM Useful Information Answering system Problem Cause & solution The unit does not record new L The answering system is turned off. Turn it on (page messages. 45). L The recording time is set to “Greeting Only”. Select “1 Minute”...

  • Page 64: Specifications

    TG9120_40_50E(e).book Page 64 Wednesday, August 2, 2006 4:54 PM Useful Information Note: Specifications L Specifications are subject to change. L The illustrations used in these operating ■ Standard: instructions may differ slightly from the DECT (Digital Enhanced Cordless actual product. Telecommunications), GAP (Generic Access Profile) ■...

  • Page 65: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.

  • Page 66: Index

    TG9120_40_50E(e).book Page 66 Wednesday, August 2, 2006 4:54 PM Index Contrast: 31 Icons: 10 Index Language: 15 Wallpaper: 31 A Additional base units: 50 H Handset Additional handsets: 50 Cancelling: 51 Alarm: 28 Locator: 19 Answering calls: 19 Power on/off: 15 Answering system: 45 Registration: 50 Listening to messages: 46...
  • Page 67 TG9120_40_50E(e).book Page 67 Wednesday, August 2, 2006 4:54 PM Index T Time adjustment: 16 Transfer calls: 52 U USB adaptor: 3, 4 V Voice enhancer: 18 Voice mail: 39 Volume Receiver: 17 Ringer (Base unit): 35 Ringer (Handset): 28 Speakerphone: 17 Helpline Tel.
  • Page 68 L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn ’ t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

This manual is also suitable for:

Kx-tg9140eKx-tg9150e

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