Fujitsu LIFEBOOK AH562 User Manual
  1. Manuals
  2. Brands
  3. Fujitsu Manuals
  4. Laptop
  5. LIFEBOOK AH562
  6. User manual

Fujitsu LIFEBOOK AH562 User Manual

Hide thumbs Also See for LIFEBOOK AH562:
Table of Contents

Quick Links

User's
Guide
Learn how to use
your Fujitsu
LIFEBOOK AH562
notebook
Table of Contents
loading

Related Manuals for Fujitsu LIFEBOOK AH562

Summary of Contents for Fujitsu LIFEBOOK AH562

  • Page 1 User’s Guide Learn how to use your Fujitsu LIFEBOOK AH562 notebook...
  • Page 2 © Copyright 2013 Fujitsu America, Inc. All rights reserved. No part of this publication may be copied, reproduced, or translated, without prior written consent of Fujitsu. No part of this publication may be stored or transmitted in any electronic form without the written consent of Fujitsu.
  • Page 3 Telephone: (408) 746-6000 Declares that product: Base Model Configuration: LIFEBOOK AH562 notebook Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference, (2) This device must accept any interference received,...
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Use only UL Listed I.T.E. Class II Adapters with an output rating of 19 VDC, with a current of 3.42 A (65 W). AC adapter output polarity: When using your notebook equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: •...
  • Page 5 * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site at in the US or www.shopfujitsu.com in Canada. www.fujitsu.ca/products/notebooks ** RBRC is an independent third party to which Fujitsu provides funding for battery recycling; RBRC is in no way affiliated with Fujitsu.

  • Page 6: Table Of Contents

    Conventions Used in the Guide ....... . 7 Fujitsu Contact Information ........8...
  • Page 7 Touchpad Pointing Device........27 Double-Clicking .
  • Page 8 Windows Power Management ....... . . 47 Restarting the System........47 Powering Off .
  • Page 9 Microphone/Line-In Jack ........68 External Video Port .
  • Page 10 Audio ........... . . 100 Mass Storage Device Options .
  • Page 11 Troubleshooting Table ........127 WLAN Specifications .

  • Page 12: About This Guide

    Preface About This Guide The LIFEBOOK AH562 notebook from Fujitsu America provides desktop performance with the 3rd Generation Intel® Core™ processor family. Your notebook has a built-in 15.6” WXGA high-definition touchscreen color display. This system brings the computing power of a desktop personal computer to a portable environment.

  • Page 13: Fujitsu Contact Information

    OR YOUR FILES LEASE READ ALL WARNING INFORMATION CAREFULLY Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • Toll free: 1-800-8Fujitsu (1-800-838-5487) • Website: USA: us.fujitsu.com/solutions Canada: www.fujitsu.ca Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution: •...
  • Page 14 Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available to allow you to download the latest drivers, utilities, and applications from the Fujitsu Support site. If you have a Windows 7 or Windows 8 operating system, you will need to go to the Support Site (http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS).

  • Page 15: Getting To Know Your Lifebook

    Getting to Know Your LIFEBOOK Overview This section describes the components of your Fujitsu LIFEBOOK AH562 notebook. We strongly recommend that you read it before using your notebook – even if you are already familiar with notebook computers. Figure 1. Fujitsu LIFEBOOK AH562 notebook...

  • Page 16: Locating The Controls And Connectors

    Digital Microphone Touchscreen Display Panel Stereo Speaker Touchpad Pointing Device Power/Suspend/ Resume Button Stereo Speaker Status Indicator Keyboard Panel Microphone SD Card Slot Jack Headphone Jack Figure 2. LIFEBOOK AH562 notebook with display open 11 - Locating the Controls and Connectors...

  • Page 17: Top Components

    Top Components The following is a brief description of your LIFEBOOK notebook’s top components. Touchscreen Display Panel The touchscreen display panel is a color LCD panel designed for touch input. The display features back lighting for better display of text and graphics. HD Web Camera The HD web camera (1200x768 pixel) allows you to take pictures of yourself to send over the internet.
  • Page 18 The headphone/line-out jack allows you to connect headphones or external speakers. See “Headphone/Line-Out Jack” on page 67. 13 - Locating the Controls and Connectors...
  • Page 19 Secure Digital (SD) Card Slot The Secure Digital (SD) card slot allows you to install a media card for data storage. This media allows you to transfer data from a variety of different digital devices. See “Secure Digital Cards” on page 61. Status Indicator Panel The Status Indicator Panel displays symbols that correspond with a specific component of your LIFEBOOK notebook.

  • Page 20: Left-Side Panel Components

    Air Vents External Video Jack ExpressCard Slot HDMI Jack USB 3.0 Ports* * The USB port on the right above provides Anytime USB Charge capability. Figure 3. LIFEBOOK notebook left-side panel Left-Side Panel Components The following is a brief description of your LIFEBOOK notebook’s left-side components. Air Vents The air vents allow air to circulate through the system to cool down the components.
  • Page 21 ExpressCard Slot The ExpressCard Slot allows you to install an ExpressCard. See “Using ExpressCards” on page 59. USB 2.0 / 3.0 Ports The USB ports allow you to connect Universal Serial Bus devices. There are three USB 3.0 ports on the left side of the system and one USB 2.0 port on the right.

  • Page 22: Right-Side Panel Components

    USB 2.0 Port Optical Drive Optical Drive Release Button Emergency Tray Release DC-In Jack Figure 4. LIFEBOOK notebook right-side panel Right-Side Panel Components The following is a brief description of your LIFEBOOK notebook’s right-side components. USB 2.0 / 3.0 Ports The USB ports allow you to connect Universal Serial Bus devices.

  • Page 23: Back Panel Components

    DC Power Jack The DC power jack allows you to plug in the AC adapter to power your LIFEBOOK notebook and charge the internal Lithium ion battery. Optical Drive Release Button The optical drive release button opens the optical drive. Anti-Theft Lock Slot LAN (RJ-45) Jack Figure 5.

  • Page 24: Bottom Components

    Hard Disk Drive Cover Memory Upgrade Compartment Air Vents (multiple locations) Lithium ion Battery Latch Battery Latch Battery Bay Figure 6. LIFEBOOK notebook bottom panel Bottom Components The following is a brief description of your LIFEBOOK notebook’s bottom panel components. Memory Upgrade Compartment Your notebook comes with high speed Double Data Rate 3 Synchronous Dynamic RAM (DDR3 SDRAM).

  • Page 25: Battery Latches

    Hard Disk Drive Cover The hard disk drive cover is secured over the system hard disk drive. Under normal circumstances, you should not open this compartment Lithium ion Battery Bay The battery bay contains the internal Lithium ion battery. It can be opened for the removal of the battery when stored over a long period of time or for swapping a discharged battery with a charged Lithium ion battery.

  • Page 26: Status Indicator Panel

    Figure 7. Status Indicator Panel Status Indicator Panel The Status Indicators display symbols that correspond to specific components of your Fujitsu LIFEBOOK notebook. The LEDs below each symbol tell you how each of those components is operating. Wireless Status Indicator •...

  • Page 27: Power Status Indicator

    Power Status Indicator • Blue, solid: AC adapter and battery are available and system is fully charged, or AC adapter is plugged in but battery is not installed. • Blue, blinking: AC adapter and battery are available and the system is in sleep mode. •...

  • Page 28: Hard Drive/Optical Drive Access Indicator

    Hard Drive/Optical Drive Access Indicator The Hard Drive/Optical Drive Access indicator glows green when your internal hard drive is being accessed. Note that flickering is normal. NumLk Indicator The NumLk indicator glows when the integral keyboard is set in ten-key numeric keypad mode. CapsLock Indicator The CapsLock indicator glows when your keyboard is set to type in all capital letters.

  • Page 29: Keyboard

    Figure 8. Keyboard Using the Keyboard Your Fujitsu LIFEBOOK notebook has an integral 103-key keyboard, including Windows keys, special function keys, and an integrated numeric keypad. This section describes the following keys. • Numeric keypad: Your notebook has an integrated numeric keypad which allows you to perform numeric/mathematical and navigational functions.
  • Page 30 • Function keys: The keys labeled [F1] through [F12], are used in conjunction with the [Fn] key to produce special actions that vary depending on what program is running. • Windows keys: These keys work with your Windows operating system. These keys switch between desktop and Modern Start screen modes and open the Application bar on the bottom of the screen.
  • Page 31 • [Fn+F6]: Pressing [F6] repeatedly while holding [Fn] will lower the brightness of your display. • [Fn+F7]: Pressing [F7] repeatedly while holding [Fn] will increase the brightness of the display. • [Fn+F8]: Pressing [F8] repeatedly while holding [Fn] will decrease the volume of your LIFEBOOK notebook. •...

  • Page 32: Touchpad Pointing Device

    Figure 9. Touchpad pointing device The Touchpad pointing device comes built into your Fujitsu LIFEBOOK notebook. It is used to control the movement of the pointer to select items on your display panel. The Touchpad is composed of a cursor control, a left button and a right button.

  • Page 33: Double-Clicking

    LIFEBOOK N EXTERNAL MOUSE CAN BE CONNECTED TO THE PORTS ON YOUR NOTEBOOK AND USED SIMULTANEOUSLY WITH THE OUCHPAD OWEVER IF YOU BOOT THE SYSTEM WITH AN EXTERNAL MOUSE CONNECTED THE OUCHPAD WILL BE DISABLED OR ENABLED DEPENDING ON THE BIOS SPECIFICATIONS IN YOUR SETTINGS...
  • Page 34 Figure 12. Double-clicking with button Figure 13. Double-clicking with Touchpad Dragging Dragging means pressing and holding the left button, while moving the cursor. To drag, move the cursor to the item you wish to move. Press and hold the left button while moving the item to its new location and then release it (Figure 14).

  • Page 35: Navigating Using Gestures

    Navigating Using Gestures The touchpad allows you to use gestures to zoom in or out on a page, scroll quickly through large documents, toggle the charms, toggle the application commands bar, and switch to last application. Scrolling Up/Down: To scroll up or down, slide two fingers up or down (Figure 16). Scrolling Right/Left: To scroll right or left, slide two fingers right or left (Figure 16).

  • Page 36: Touchpad Control Adjustment

    Figure 16. Scroll Figure 17. Zoom Figure 18. Toggle charms Figure 19. Toggle apps Figure 20. Last app Touchpad Control Adjustment The Control Panel allows you to customize your Touchpad with selections made from within the Mouse Properties dialog box. To change the settings or actions for the touchpad: From the Modern Start screen, press [Windows}+[X], then select Control Panel from the menu.

  • Page 37: Using The Touchscreen Display

    Using the Touchscreen Display The touchscreen on your Fujitsu LIFEBOOK notebook lets you control the actions on the display using one or more fingers. Windows 8 has new gestures that are important to learn for navigating around the display. Along with the touchscreen, you can still use the more traditional keyboard and mouse to control movement.
  • Page 38 Using two applications at the To snap an open app into the To snap an open app to the right To snap an app to the right or left same time. right or left third of the screen, side of the screen, press the side of the screen, drag it to tap and drag it to the left or right Windows key and period key.
  • Page 39 Figure 21. Tap/Double-tap Figure 22. Drag from right Figure 23. Drag from left Figure 24. Drag down Figure 25. Drag up Figure 26. Pinch/Zoom 34 - Using the Touchscreen Display...

  • Page 40: Volume Control

    Volume Control Your Fujitsu LIFEBOOK notebook has multiple volume controls which interact with each other. NY SOFTWARE THAT CONTAINS AUDIO FILES WILL ALSO CONTAIN A VOLUME CONTROL OF ITS OWN F YOU INSTALL AN EXTERNAL AUDIO DEVICE THAT HAS AN INDEPENDENT VOLUME CONTROL...

  • Page 41: Getting Started With Your Lifebook

    Chapter 2 Getting Started with Your LIFEBOOK DC In AC Adapter AC Cable Figure 27. Connecting the AC Adapter...

  • Page 42: Power Sources

    Power Sources Your Fujitsu LIFEBOOK notebook has three possible power sources: a primary Lithium ion battery, an AC adapter or an optional Auto/Airline adapter. Connecting the Power Adapters The AC adapter or optional Auto/Airline adapter provides power for operating your notebook and charging the batteries.

  • Page 43: Display Panel

    Figure 28. Opening the Display Panel Display Panel Your Fujitsu LIFEBOOK notebook contains a touchscreen display panel that is backlit for easier viewing in bright environments and maintains top resolution through the use of active-matrix technology. “U ” OR DETAILED INFORMATION ABOUT USING THE TOUCHSCREEN DISPLAY FEATURES...

  • Page 44: Adjusting Display Panel Brightness

    Adjusting Display Panel Brightness Once you have turned on your LIFEBOOK notebook, you may want to adjust the brightness level of the screen to a more comfortable viewing level. There are four ways to adjust the brightness: by using the keyboard, the Power Options, the PC Settings window, or the Windows Mobility Center.
  • Page 45 • HEN USING POWER YOUR BRIGHTNESS SETTING IS SET TO ITS HIGHEST LEVEL BY DEFAULT HEN USING BATTERY POWER YOUR BRIGHTNESS SETTING IS SET TO APPROXIMATELY MID LEVEL BY DEFAULT • HE HIGHER THE BRIGHTNESS THE MORE POWER THE NOTEBOOK WILL CONSUME AND THE FASTER THE BATTERY WILL DISCHARGE OR MAXIMUM BATTERY LIFE BE SURE THE BRIGHTNESS IS SET AS LOW AS POSSIBLE...

  • Page 46: Starting Your Lifebook Notebook

    Starting Your LIFEBOOK Notebook Power On Power/Suspend/Resume Button The Power/Suspend/Resume button is used to turn on your LIFEBOOK notebook from its off state. Once you have connected your AC adapter or charged the internal Lithium ion battery, you can power on your LIFEBOOK notebook. LIFEBOOK HEN YOU TURN ON YOUR NOTEBOOK...

  • Page 47: Boot Sequence

    This information is in the BIOS program. Each time you power up or restart your notebook, it goes through a boot sequence which displays a Fujitsu logo until your operating system is found. During booting, your notebook is performing a standard boot sequence including a Power On Self Test (POST). When the boot sequence is completed without a failure and without a request for the BIOS Setup Utility, the system displays the operating system’s opening screen.

  • Page 48: Bios Setup Utility

    When you turn on your notebook for the first time, it will display a Fujitsu logo on the screen. If you do nothing the system will load the operating system, and then the Windows Welcome will begin.

  • Page 49: Starting Windows The First Time

    Registering your LIFEBOOK with Fujitsu You can register your notebook by going to our website at: http://www.us.fujitsu.com/computers. You will need to be set up with an Internet Service Provider (ISP) to register online. 44 - Starting Your LIFEBOOK Notebook...

  • Page 50: Power Management

    Power Management Your notebook has many options and features for conserving battery power. Some are automatic and need no user intervention. However, others depend on parameters you set to best suit your operating conditions, such as those for the display brightness. Internal power management can be controlled by settings made in the operating system, power management application, or settings made in BIOS setup utility.

  • Page 51: Hibernation (Save-To-Disk) Feature

    • Allowing the battery to reach the Dead Battery Warning condition. System memory typically stores the files on which you are working, open application information, and any other data required to support operations in progress. When you resume operation from Sleep, your system will return to where it left off.

  • Page 52: Windows Power Management

    Windows Power Management The Power Options icon in the Control Panel allows you to configure some of the power management settings. For example, you can use Power Options to set the timeout values for turning off the display and hard disks whether you are running the notebook on battery or one of the adapters. Restarting the System If your system is on and you need to restart it, be sure that you use the following procedure.

  • Page 53: Energy Star® Compliance

    Energy saving benefits: Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment. Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car? That’s because every...

  • Page 54: User-Installable Features

    Chapter 3 User-Installable Features Lithium ion Battery Your LIFEBOOK notebook has a Lithium ion battery that provides power for operating your notebook when no external power source is available. The battery is durable and long lasting, but should not be exposed to extreme temperatures, high voltages, chemicals or other hazards.

  • Page 55: Recharging The Batteries

    • CTUAL BATTERY LIFE WILL VARY BASED ON SCREEN BRIGHTNESS APPLICATIONS FEATURES POWER MANAGEMENT SETTINGS BATTERY CONDITION . CD-ROM DVD W AND OTHER CUSTOMER PREFERENCES DRIVE ULTI ORMAT RITER OR HARD DRIVE USAGE MAY ALSO HAVE A SIGNIFICANT IMPACT ON BATTERY LIFE HE BATTERY CHARGING CAPACITY IS REDUCED AS THE BATTERY AGES F YOUR BATTERY IS RUNNING LOW QUICKLY SHOULD REPLACE IT WITH A NEW ONE...
  • Page 56 DVD/CD-RW/CD-ROM SING HEAVY CURRENT DEVICES OR FREQUENT ACCESSES MAY PREVENT CHARGING COMPLETELY Low Battery State When the battery is running low, a low battery notification message will appear. If you do not respond to the low battery message, the batteries will continue to discharge until they are too low to operate. When this happens, your notebook will go into Standby mode.

  • Page 57: Replacing The Battery

    Replacing the Battery With the purchase of an additional battery, you can have a fully charged spare to swap with one that is not charged. There are two ways to swap batteries, cold-swapping and hot-swapping: Cold-swapping Batteries To cold-swap batteries in your battery bay follow these easy steps: Have a charged battery ready to install.
  • Page 58 Figure 29. Battery lock and latch Figure 30. Removing the battery 53 - Lithium ion Battery...

  • Page 59: Optical Drive

    Media Tray Eject Button Media Holder Tray Emergency Tray Release Figure 31. Optical Drive Optical Drive Your system contains a Dual-Layer Multi-Format DVD Writer. This drive lets you access movies, audio DVD/CDs, and software, and read and write to CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD RAM discs. The dual-layer architecture allows you to record up to 8.5 GB of data on DVD+R discs.
  • Page 60 Gently pull the tray out until a media disc can easily be placed in the tray. • OU SHOULD PERIODICALLY CHECK THE UJITSU WEBSITE AT US FUJITSU COMPUTERS FOR THE MOST CURRENT DRIVERS LIFEBOOK DVD • PLAYERS ARE SET TO PLAY...

  • Page 61: Removing Media

    Removing Media Push and release the eject button on the front of the optical drive. This will stop the drive and the holder tray will come out of the LIFEBOOK notebook a short distance. Gently pull the tray out until the disc can easily be removed from the tray. Carefully remove the media disc from the holder tray.

  • Page 62: Using Media Player On Battery Power

    N ADDITIONAL CHARGED BATTERY IS HIGHLY RECOMMENDED IF YOU WILL BE WATCHING MOVIES ON BATTERY POWER F YOU DON T HAVE 1-800-8FUJITSU. AN ADDITIONAL BATTERY YOU MAY PURCHASE ONE ONLINE AT HTTP COMPUTERS FUJITSU COM OR BY CALLING 57 - Optical Drive...
  • Page 63 To Watch a Movie on Battery Power: Have an additional full-charged battery or your AC adapter ready for use. Start watching your DVD movie. When the low battery warning occurs, immediately stop the movie and exit the media player. LIFEBOOK F YOU DO NOT STOP THE MEDIA PLAYER QUICKLY AND THE NOTEBOOK ATTEMPTS TO AUTO SUSPEND...

  • Page 64: Using Expresscards

    ExpressCard (34 mm) ExpressCard Slot Figure 34. Installing/Removing ExpressCard Using ExpressCards Your LIFEBOOK notebook supports 34 mm ExpressCards , which can perform a variety of functions depending on which type of card you install. Some available ExpressCards: • Gigabit Ethernet Local area network (LAN) cards •...

  • Page 65: Removing Expresscards

    ’ OU MAY BE REQUIRED TO LOG ON AS DMINISTRATOR OR A MEMBER OF THE DMINISTRATOR ROUP TO COMPLETE THIS PROCEDURE F YOUR COMPUTER IS CONNECTED TO A NETWORK NETWORK POLICY SETTINGS MAY ALSO PREVENT YOU FROM COMPLETING THIS PROCEDURE See your ExpressCard manual for instructions on the installation of your card.

  • Page 66: Secure Digital Cards

    SD Card Slot SD Card Figure 35. Installing a Secure Digital Card Secure Digital Cards Your LIFEBOOK notebook supports Secure Digital (SD), Secure Digital High Capacity (SDHC), and Secure Digital eXtended Capacity (SDXC) cards on which you can store and transfer data to and from a variety of digital devices. These cards use flash memory architecture, which means they don’t need a power source to retain data.

  • Page 67: Installing Sd Cards

    Installing SD Cards SD Cards are installed in the SD Card slot located on the front of the system to the left of the headphone jack (Figure 35). To install a card, follow these steps SD C LIFEBOOK ’ NSTALLING OR REMOVING AN ARD DURING YOUR NOTEBOOK S SHUTDOWN OR BOOTUP PROCESS MAY DAMAGE THE CARD AND...

  • Page 68: Memory Upgrade Module

    Dynamic RAM (DDR3-1600 SDRAM factory installed. To increase your notebook’s memory capacity, you may install an additional or larger memory upgrade modules. The memory upgrade must be a dual-in-line (DIMM) SDRAM module. To ensure 100% compatibility, purchase the SDRAM module only from the Fujitsu web store at www.shopfujitsu.com •...
  • Page 69 Figure 36. Removing the Memory Cover Screws Figure 37. Removing the Memory Cover Insert the memory upgrade module at a 45° angle. Press the connector edge of the module firmly down and into the connector until it lodges under the retaining clip. You’ll hear a click when it is properly in place. Replace the cover and reinstall the screws.

  • Page 70: Removing A Memory Upgrade Module

    Removing a Memory Upgrade Module Perform steps 1 through 4 of Installing a Memory Upgrade Module. Pull the clips sideways away from each side of the memory upgrade module at the same time. While holding the clips out, remove the module from the slot by lifting it up and pulling it away from your notebook.

  • Page 71: Device Ports

    Device Ports Your Fujitsu LIFEBOOK notebook comes equipped with multiple ports to which you can connect external devices including: disk drives, keyboards, printers, etc. Internal LAN (RJ-45) Jack The internal LAN (RJ-45) jack is used for a 10/100/1000 Gigabit Ethernet LAN connection. You may need to configure your notebook to work with your particular network.

  • Page 72: Headphone/Line-Out Jack

    UE TO THE ONGOING CHANGES IN TECHNOLOGY AND STANDARDS NOT ALL DEVICES AND OR DRIVERS ARE GUARANTEED TO WORK USB 3.0 Port with * The Anytime USB Charge feature can be enabled and Anytime USB Charge disabled from the BIOS Setup Utility (See “BIOS Setup capability* Utility”...

  • Page 73: Microphone/Line-In Jack

    Microphone/Line-In Jack The microphone/line-in jack lets you connect an external mono microphone. The microphone must be equipped with a 1/8”(3.5 mm) stereo mini-plug to fit into the microphone jack of your notebook. To connect a microphone, align the connector with the port and push the connector into the port until it is seated. External Video Port The external video port allows you to connect an external monitor or LCD projector.

  • Page 74: Hdmi Port

    HDMI Port The High-Definition Multimedia Interface (HDMI) port is a digital audio/video interface over which uncompressed streams can be transmitted. HDMI is used to connect compatible digital devices with your computer (such as big- screen TVs and video recorders). To connect an HDMI device: Align the connector with the port opening.

  • Page 75: Troubleshooting Your Lifebook

    Chapter 4 Troubleshooting Your LIFEBOOK Troubleshooting There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices that can be solved by replacing the device. The information in this section helps you isolate and resolve some of these straightforward issues and identify failures that require service.
  • Page 76 If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487) Web site: http://solutions.us.fujitsu.com/www/content/support/contact/index.php. Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution: •...

  • Page 77: Specific Problems

    Specific Problems Using the Troubleshooting Table When you have problems with your LIFEBOOK notebook, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions.

  • Page 78: Audio Problems

    Problem Possible Cause Possible Solutions Audio Problems There is no sound coming The volume is turned too low. Adjust the volume control on your notebook and operating system. Use the [Fn+F9] from the built-in speakers. key combination on your keyboard. Pressing [F9] repeatedly while holding [Fn] increases your notebook volume.

  • Page 79: Hard Drive Problems

    Problem Possible Cause Possible Solutions Drive access indicator on The Windows auto insertion This is normal. However, you may disable this feature. the Status Indicator Panel function is active and is check- blinks at regular intervals ing to see if a disc is ready to with no disc in the tray or run.

  • Page 80: Usb Device Problems

    Problem Possible Cause Possible Solutions See “Power On Self Test Messages” on System Properties screen You have a memory failure. Check for Power On Self Test (POST) messages. page 81. doesn’t show correct installed memory amount. (continued) USB Device Problems You have installed a USB The device is not properly Remove and re-install the device.
  • Page 81 Problem Possible Cause Possible Solutions You turn on your LIFEBOOK The battery is completely dis- Check Status Indicator Panel to determine the presence and condition of the battery. notebook and nothing charged or there is no power See “Status Indicator Panel” on page 21. Install a charged battery or a power adapter. seems to happen.

  • Page 82: Shutdown And Startup Problems

    The system powers up, and The boot sequence settings of Set the operating source by pressing the [ESC] key while the Fujitsu logo is on screen displays power on informa- the setup utility are not com- or use the [F2] key and enter the setup utility and adjust the source settings from the See “BIOS Setup Utility”...

  • Page 83: Video Problems

    Problem Possible Cause Possible Solutions The system powers up, and You have a secured system Make sure you have the right password. Enter the setup utility and verify the Security See “BIOS Setup Utility” on page 43. displays power on informa- requiring a password to load settings and modify them as accordingly.
  • Page 84 Problem Possible Cause Possible Solutions The display goes blank by The notebook has gone into Press any button on the keyboard, or move the mouse to restore operation. If that fails, itself after you have been Video timeout, Standby, or push the Power/Suspend/Resume button.

  • Page 85: Connectivity Problems

    Problem Possible Cause Possible Solutions See “External Video Port” on page 68. You have connected an Your external monitor is not Reinstall your device. external monitor and it properly installed. does not display any infor- Your operating system is not Check your device and operating system documentation and activate the proper driver.

  • Page 86: Power On Self Test Messages

    *Real time clock error - Check date and time settings Real-time clock fails BIOS test. May require board repair. Contact your support representative. *Fan error, system shutdown in 30s. Contact Fujitsu tech support Fan error occurred. Please contact your sales representative.

  • Page 87: Restoring Your System Image And Software

    Restoring Your System Image and Software It is very important that you create DVD copies of your Factory Image and Bootable Disc before beginning to use your system. To do so, follow the instructions in the “Saving Your Factory Image” and “Creating Backup Images of Factory Image and Discs”...
  • Page 88 To make a copy of the Factory Image to DVD discs, you will need four or five blank discs (DVD-R or DVD+R discs are recommended) to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to ensure they do not get damaged.

  • Page 89: Backing Up A System Image

    Backing Up a System Image Optional Step: Launch the Fujitsu Bonus Apps utility from your desktop, and select the components you wish to install. (Alternatively, you can access Bonus Apps by opening Charms panel from Modern Start screen and searching for "Fujitsu BonusApps".)
  • Page 90 On the “Step 2: Name your backup images” screen that appears, you can enter up to 300 characters of information about the backup file. This information will help you to identify the image at a later date. On “Step 3: Backup the entire C: drive image” verify your backup settings and click [Next]. Click [OK] on “Step 4: Please confirm the following before starting your backup”...
  • Page 91 Click [Finish] on “Step 5: Copy completed. Confirm the results” screen. Selecting “Delete” option On “Step 1: Please select your target data” screen select location of a backup file. A list of backup files will appear. Select the file(s) you wish to delete and click [Next]. Click [Start] on “Step 2: Delete backup data”...
  • Page 92 Disc” if is unavailable. Running Recovery and Utility from hard disk Turn on or reboot your system. When the Fujitsu logo appears, press the [F12] key. Cursor down to and press the [Enter] key.

  • Page 93: Recovery And Utility Tools

    Select CD/DVD boot mode: UEFI Mode) and press [Enter]. While the files are being loaded from the disc, the Fujitsu logo screen will appear followed by a progress bar screen at the bottom of the screen. Recovery and Utility tools Diagnostics tool: The Diagnostics tool is designed for use by IT professionals.
  • Page 94 partition, restore backup image(s) created by you or images stored on DVD discs, and perform a full hard drive recovery. Please refer to instructions above for details on how to create Factory Image Recovery DVDs, user backup DVDs and system image backup. To recover from D: drive or external storage device: Click [User System Backups] The progress bar screen is followed by EULA screen.
  • Page 95 Insert the bootable disc in your DVD drive, then click [OK]. Select CD/DVD boot mode: UEFI Mode and press [Enter]. While the files are being loaded from the disc, Fujitsu logo screen will appear followed by a progress bar screen at the bottom of the screen.

  • Page 96: Downloading Driver Updates

    The Fujitsu Software Download Manager (FSDM) utility is available to allow you to download the latest drivers, utilities, and applications from the Fujitsu Support site. If you have a Windows 8 or Windows 7 operating system, you will need to go to the Support Site (http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS).

  • Page 97: Care And Maintenance

    Chapter 5 Care and Maintenance Caring for your LIFEBOOK Notebook If you use your Fujitsu LIFEBOOK notebook carefully, you will increase its life and reliability. This section provides some tips for looking after the notebook and its devices. (ESD). T •...

  • Page 98: Cleaning Your Lifebook Notebook

    If your notebook will not boot after it has dried out, call your support representative. • Do not use your Fujitsu LIFEBOOK notebook in a wet environment (near a bathtub, swimming pool). • Always use the AC adapter and batteries that are approved for your notebook.

  • Page 99: Storing Your Lifebook Notebook

    Cleaning guidelines using recommended off-the-shelf cleaners Computer exterior, computer keyboard To clean the exterior and keyboard, use one of the following off-the-shelf products: • Office Depot® #154-616 Notebook Cleaning Kit • Meridrew Enterprises Klear_Screen® Wipes • 3M CL563 Cleaner Wipes Note: After cleaning with one of these products, polish with a dry, soft, lint-free cloth until solution is no longer visible.

  • Page 100: Traveling With Your Lifebook Notebook

    • Store your notebook and batteries separately. If you store your LIFEBOOK with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your LIFEBOOK. • Store your Fujitsu LIFEBOOK in a cool, dry location. Temperatures should remain between 13ºF (-25ºC) and 140ºF (60ºC).

  • Page 101: Batteries

    • It is recommended that you carry your notebook with you while traveling, rather than checking it in as baggage. • Never put your notebook through a metal detector. Have your notebook hand-inspected by security personnel. You can however, put your notebook through a properly tuned X-ray machine. To avoid problems, place your notebook close to the entrance of the machine and remove it as soon as possible or have your notebook hand- inspected by security personnel.

  • Page 102: Media Care

    Media Care Caring for your Media (DVD/CD/CD-R) Media discs are precision devices and will function reliably if given reasonable care. • Always store your media disc in its case when it is not in use. • Always handle discs by the edges and avoid touching the surface. •...

  • Page 103: Expresscards/Sd Cards

    ExpressCards/SD Cards Caring for your Cards Media are durable, but you must treat them with care. The documentation supplied with your card will provide specific information, but you should pay attention to the following points: • To keep out dust and dirt, store cards in their protective sleeves when they are not installed. •...

  • Page 104: System Specifications

    Chapter 6 System Specifications Specifications This section provides the hardware and environmental specifications for your Fujitsu LIFEBOOK notebook. Specifications of particular configurations will vary. Microprocessor 3rd Generation Intel® Core™ processor family Chipset • Mobile Intel HM76 Express Memory System Memory •...

  • Page 105: Video

    Video Built-in color flat-panel TFT active matrix high-definition touchscreen LCD display with simultaneous display capability. Video Color and Resolution 15.6" Crystal View Wide XGA: • Internal: 1366 x 768 pixel resolution, 16M colors • External: 1920 x 1200 pixel resolution, 16M colors •...

  • Page 106: Features

    Features Integrated Pointing Devices • Touchpad pointing device • High-definition touchscreen display Communications • LAN: Internal wired 10/100/1000 Giga LAN • Wireless LAN: Intel® Centrino® Wireless-N 2230 • Bluetooth: Bluetooth V4.0+HS device for wireless personal area network communication is located on the Wireless LAN module Theft Prevention Lock Lock slot for use with security restraint systems.

  • Page 107: Keyboard

    Keyboard Built-in keyboard including integrated 10-key keypad • Total number of keys: 103 • Integrated 10-key keypad • Function keys: [F1] through [F12] • Feature extension key: Fn • Two Windows keys: one Start key and one Application key • Key pitch: 18.4 mm / Key stroke: 2.0 mm +0.2 mm •...

  • Page 108: Environmental Requirements

    Operating: 20% to 85%, relative, non-condensing Non-operating; 20% to 80%, relative, non-condensing Popular Accessories For ordering or additional information on Fujitsu accessories please visit our Web site at www.shopfujitsu.com or call 1-800-FUJITSU. Included Software Depending on your pre-installed operating system, your notebook comes with software for playing audio and video files of various formats.

  • Page 109: Learning About Your Software

    Learning About Your Software Tutorials All operating systems and most application software have tutorials built into them upon installation. We highly recommend that you step through the tutorial before you use an application. Manuals Included with your notebook you will find manuals for your installed operating system and other pre-installed software.
  • Page 110 Roxio Creator LJ Roxio Creator lets you burn CDs and organize, edit and share digital photos, music, data, or videos. CyberLink PowerDVD CyberLink PowerDVD allows you to view DVDs on your computer. CyberLink PowerDirector CyberLink PowerDirector allows you to edit and enhance your videos, and add special effects to them. CyberLink YouCam CyberLink YouCam allows you to capture photos or movies on the embedded webcam, add special effects to them, and share them in a variety of formats or via social networks.

  • Page 111: Glossary

    Glossary AC Adapter A device which converts the AC voltage from a wall outlet to the DC voltage needed to power your LIFEBOOK notebook. Access point Wireless network device used to bridge wireless and wired network traffic. ACPI Advanced Configuration and Power Interface Active-Matrix Display A type of technology for making flat-panel displays which has a transistor or similar device for every pixel on the screen.
  • Page 112 Auto/Airline Adapter A device which converts the DC voltage from an automobile cigarette lighter or aircraft DC power outlet to the DC voltage needed to power your LIFEBOOK notebook. BIOS Basic Input-Output System. A program and set of default parameters stored in ROM which tests and operates your LIFEBOOK notebook when you turn it on until it loads your installed operating system from disk.
  • Page 113 CMOS RAM Complementary metal oxide semiconductor random access memory. This is a technology for manufacturing random access memory which requires very low levels of power to operate. Command An instruction which you give your operating system. Example: run a particular application or format a floppy disk. Configuration The combination of hardware and software that makes up your system and how it is allocated for use.
  • Page 114 Disk Drive The hardware which spins the disk and has the heads and control circuitry for reading and writing the data on the disk. Direct Memory Access. Special circuitry for memory to memory transfers of data which do not require CPU action. Desktop Management Interface.
  • Page 115 Federal Communication Commission. Gigabyte. One billion bytes. Hard drive A spinning platter of magnetic data storage media where the platter is very stiff. Input/Output. Data entering and leaving your notebook in electronic form. I/O Port The connector and associated control circuits for data entering and leaving your notebook in electronic form. Intelligent Drive Electronics.
  • Page 116 Infrastructure A name of a wireless LAN configuration. This type of communication uses an access point. Another type of communication is called Ad Hoc. IP Address An identifier for a computer or device on a TCP/IP network. Networks using the TCP/IP protocol route messages based on the IP address of the destination.
  • Page 117 Liquid Crystal Display. A type of display which makes images by controlling the orientation of crystals in a crystalline liquid. Lithium ion Battery A type of rechargeable battery which has a high power-time life for its size and is not subject to the memory effect as Nickel Cadmium batteries.
  • Page 118 Network key Data that is used for encrypting data in data communication. The personal computer uses the same network key both for data encryption and decryption, therefore, it is necessary to set the same network key as the other side of communication.
  • Page 119 Pitch (keyboard) The distance between the centers of the letter keys of a keyboard. Pixel The smallest element of a display, a dot of color on your display screen. The more pixels per area the clearer your image will appear. POST Power On Self Test.
  • Page 120 Reset / Restart The act of reloading the operating system. A reset erases all information stored in RAM. Resume To proceed after interruption. In your notebook this refers to returning to active operation after having been in one of the suspension states. Read Only Memory.
  • Page 121 Status Indicator A display which reports the condition of some portion of your hardware. On your LIFEBOOK notebook this is an LCD screen just above the keyboard. Stereo (audio) A system using two channels to process sound from two different sources. Subnet mask TCP-IP network is controlled by being divided into multiple smaller networks (subnets).
  • Page 122 VRAM Video Random Access Memory. A memory dedicated to video display data and control. Wired for Management is Intel’s broad-based initiative to reduce the total cost of ownership (TCO) of business computing without sacrificing power and flexibility. Wi-Fi Compatible Wi-Fi (Wireless Fidelity) Identifies that the product has passed the interoperability test, supplied by the WECA (Wireless Ethernet Compatibility Alliance), which guarantees the interoperability of wireless IEEE 802.11 LAN products.

  • Page 123: Regulatory Information

    Regulatory Information Notice Changes or modifications not expressly approved by Fujitsu could void this user’s authority to operate the equipment. FCC NOTICES Notice to Users of Radios and Television This equipment has been tested and found to comply with the limit for class B digital devices, pursuant to parts 15 of the FCC Rules.

  • Page 124: Appendix A: Wlan User's Guide

    Appendix A: WLAN User’s Guide FCC Regulatory Information Please note the following regulatory information related to the optional wireless LAN device. Regulatory Notes and Statements Wireless LAN, Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones.
  • Page 125 by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines.

  • Page 126: Canadian Notice

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modifications not expressly authorized by Fujitsu America may invalidate the user's right to operate this equipment.

  • Page 127: Before Using The Wireless Lan

    Before Using the Wireless LAN This manual describes the procedures required to properly setup and configure the optional integrated Wireless LAN Mini Card device (referred to as “WLAN device” in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation.

  • Page 128: Wireless Lan Modes Using This Device

    Wireless LAN Modes Using this Device Ad Hoc Mode “Ad Hoc Mode” refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are also known as peer-to-peer networks.
  • Page 129 Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the wired LAN in order to access computers, devices, and services such as file servers, printers, and databases.

  • Page 130: Wireless Network Considerations

    How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-configured to support the WLAN device.

  • Page 131: Activating The Wlan Device

    Activating the WLAN Device Activation of the WLAN device can be accomplished using the same methods as the deactivation process • Using the [Fn]+[F5] key combination • In Windows, by right-clicking the WLAN icon then clicking “Connect to a network” Configuration of the WLAN Device The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows.

  • Page 132: Troubleshooting The Wlan

    Troubleshooting the WLAN Troubleshooting Table Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. Problem Possible Cause Possible Solution Unavailable Incorrect network name Ad hoc connection: verify that the network names (SSID’s) and network keys network (SSID) or network key (WEP) of all computers to be connected have been configured correctly.
  • Page 133 Problem Possible Cause Possible Solution Unavailable RF interference from The use of identical or overlapping RF channels can cause interference with network Access Points or other the operation of the WLAN device. Change the channel of your Access Point to connection wireless networks a channel that does not overlap with the interfering device.

  • Page 134: Wlan Specifications

    WLAN Specifications Item Specification Type of network The integrated Intel Centrino Wireless-N 2230 device conforms to 802.11b/g, and 802.11n, Wi-Fi based*. Transfer rate (Automatic switching) 150 Mbps (IEEE802.11n) maximum data rate. • 802.11n: 2.4 GHz Active frequency • 802.11b/g: 2400~2473 MHz •...

  • Page 135: Using The Bluetooth Device

    Using the Bluetooth Device The Bluetooth 4.0+HS module is located on the Integrated Intel® Centrino® Wireless LAN module. What is Bluetooth Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other.
  • Page 136 Users are not authorized to modify this product. Any modifications invalidate the warranty. This equipment may not be modified, altered, or changed in any way without signed written permission from Fujitsu. Unauthorized modification will void the equipment authorization from the FCC and Industry Canada and the warranty.

  • Page 137: Appendix B: Using Intel® Wireless Display

    Using the Wireless Display technology Intel® Wireless Display (WiDi) is a new technology that is available as an option on selected Fujitsu LIFEBOOK computers. If you have Intel WiDi on your system, please read these instructions and information regarding its use.

  • Page 138: Starting The Widi Application

    • F YOU PURCHASED A SYSTEM WITH AN NTEL WIRELESS AND OPTIONAL NTEL I TECHNOLOGY I APPLICATION MAY OR MAY ). S NOT BE PRE INSTALLED DEPENDING UPOON YOUR SYSTEM CONFIGURATION YSTEMS WITH NTEL I PRE INSTALLED WILL HAVE A I ICON LOCATED ON THEIR DESKTOP LAN.

  • Page 139: Index

    Index BIOS guide About This Guide setup utility Bluetooth adapter Where to Find Information plug adapters Built-in Speakers Air Vents Anti-theft lock slot Auto/Airline Adapter Camera CapsLock Clicking Battery Cold-swapping alarm Configuration Label Connecting the Power Adapters care Controls and Connectors Charge/DC-In Indicator Conventions Used in the Guide cold-swapping...
  • Page 140 Error Messages function keys ExpressCard numeric keypad installing problems problems Windows keys Slot using LAN (RJ-45) Jack Line-In Jack Fujitsu Contact Information Line-Out Jack Fujitsu LifeBook Lithium ion Battery traveling Function Key Media Player battery power care Control Panel loading removing...
  • Page 141 Mouse problems SD Card removing SDRAM NumLk Sleep Mode Specifications Audio Optical Drive Chipset Modular Multi-Format DVD Writer Dimensions and Weight release button Environmental Requirements tray release Keyboard Mass Storage Device Options Memory Power Microprocessor AC adapter Power Auto/Airline adapter Video failure Status Indicator Panel...
  • Page 142 Web Camera WiDi Windows keys Application key Start keys Windows Power Management Wireless Display Wireless LAN activating Ad Hoc Mode Before Using the Wireless LAN characteristics configuring connection to the network deactivating disconnecting Infrastructure Mode modes Specifications Troubleshooting Wireless LAN Glossary...

Table of Contents