Page 1 Server Administration...
Page 4 The range of functions described in this documentation were accurate at the time of this manuals printing. The manufac- turer reserves the right to make technical and functional changes as well as extensions and reductions without prior no- tification. No liability is assumed for any discrepancies contained within this manual. Protocols pertaining to devices connected to the system are based on norms or extensions as required by marketing de- mands.
Page 5: Table Of Contents
Server Administration Table of Contents Table of Contents 1 Introduction ............11 2 Concepts .
Page 6 Server Administration Table of Contents 4.1.2.11 CIT over ISDN Voice ..........58 4.2 Email Gateways .
Page 7 Server Administration Table of Contents 5.2 Creating a new Monitor Layout ..........84 5.2.1 Configuring a Logging Monitor.
Page 8 Server Administration Table of Contents 6.2.2 Extensions ............125 6.2.3 Telematic Protocols .
Page 9 Server Administration Table of Contents 6.8.1 HTTP ............174 6.8.2 CGI .
Page 10 Server Administration Table of Contents...
Page 11: Introduction
Server Administration Introduction 1 Introduction This manual is written for the administrator of a MRS Server. First a short overview of the server will be presented, following with a description of the individual components as well as start and stop procedures of the server. Next the administration of the database will be discussed along with all associated tasks.
Page 12 Server Administration Introduction...
Page 13: Concepts
Server Administration Concepts 2 Concepts 2.1 MRS Structure The MRS Kernel is built upon four components: Message Transfer Agent (MTA), Database (Infostore), Extended Message Reporter Service (XMRSvc), and Name Locator (NameLoc). Access to the kernel is through the various Access Protocol Lay- ers (APLs) which implement the external protocols e.g.
Page 14: Extended Message Reporter Service
Server Administration MRS Addressing 2.1.3 Extended Message Reporter Service This centralized service gathers all Log information from the various MRS compo- nents. Monitor processes distributed over the network, can be logged-in with XMR- Service giving various and dissimilar system reports. In this way, special surveillance MRS Monitors can also be configured.
Page 15 Server Administration MRS Addressing Through the optional entry CLASS, various accesses of a similar type within a net- work node can be given. If a server is connected with seven logical fax lines to the net- work, and the network to the public exchange, these seven logical fax lines could be individually selected through the use of CLASS.
Page 16 Server Administration MRS Addressing...
Page 17: Administrative Procedures
Server Administration Administrative Procedures 3 Administrative Procedures 3.1 Starting and Stopping the Server There are various methods for starting and stopping the MRS Server. In most cases the user sees none of this, since the server runs without any logged-in users and therefore requires no display output.
Page 18: Installation And Start Of Individual Components
Server Administration Installation and Start of Individual Components the Stop button. Through this action the server is shutdown. This method can also be used for shutting down and restarting individual components. In most cases the service MRS Administrator (MRS) has the Startup type Automatic. With this setting the MRS Server is automatically started when the computer is started.
Page 19: Stop And Deinstallation Of Individual Components
Server Administration Stop and Deinstallation of Individual Components from the Commandline. An attempt is made to incorporate meaningful default values, but a complete configuration of the component should be subsequently performed from the MRS Monitor. Several components e.g. the Exchange Gateway APL require a greater expenditure and therefore should only be installed through the Setup pro- gram.
Page 20 Server Administration Complete Deinstallation of the MRS Servers by Hand installation. This refers to the following directories (Sharename) for a complete installation. Backup (MrsBackup$) Client (MrsClnt$) Folders (MrsFolders$) Monitor (MrsConfig$) PipeBuff (MrsXfer$) Userdata (MrsUserdata$) 2. All components, as written above, could be deinstalled with remove N a m e The name of each component is found in the Service Control Manager in parenthe-...
Page 21: Event Viewer
Server Administration Event Viewer 3.5 Event Viewer In the Windows NT operating system, an event is any significant occurrence in the system or in an application that requires users to be notified. For critical events such as a full server or an interrupted power supply, a warning message may be seen on the screen.
Page 22: User Data Administration
Server Administration User Data Administration The following data is displayed in the Event Viewer: Source The software that logged the event, which can be either an application or a compo- nent of the system, such as a driver. User Specific text that exactly matches the text in the User name field. This field is not case sensitive.
Page 23: Field Significance
Server Administration User Data Administration Service has some additional privileges, enabling it to handle some administration tasks. Please note that any one user can only be included in one group. 3.6.1 Field Significance The following tables describe the significance of all standard database fields. Since access authority to the server could be modified, SUPERVISOR privileges are required for the fields Group, Password, and PIN.
Page 24 Server Administration User Data Administration Access Authority Field Significance Personal Identification Number. This number is required for remote inquiries of the Voice Mailbox. PINs are not displayed in plaintext, but represented by asterisks. PINs are additionally protected in the database by one-way encoding, so that they can- not be read there.
Page 25 Server Administration User Data Administration Message Routing Field Significance All other addresses are actively routed to, if the user is currently logged in at the Server, i.e. if he has entered an SMI Transport, such as PIPE, TCPIP or SPX. The database box of the SMI Transport then contains the address to which the MRS Server should route the message.
Page 26 Server Administration User Data Administration Telematic Services Field Significance This number, as with all telematic numbers of the MRS Server, is internally transcribed in international notation, whereby char- acters other than digits are disgarded. The number sign is also excluded, and the internationally normed number subsequently found in the field FAXG3.
Page 27 Server Administration User Data Administration Telematic Services Field Significance FaxG3-Headline Default Fax G3 user headline. This entry appears in the header FaxG3-Kopf of all outbound fax G3 documents. If this field is missing, the default ID of the APL would be inserted In older database tem- plates the field name FAXG3-KOPF may appear Example: Mister AG/Germany Voice#...
Page 28 Server Administration User Data Administration Telematic Services Field Significance ISDNTTX-ID ISDNTTX user ID in accorcence with F.200 standards. This ID ISDNTTX-Kenn is found in the header of all outbound Telex messages. If this field is missing, the default ID of the APL would be inserted. In older database templates the field name ISDNTTX-KENN may appear.
Page 29 Server Administration User Data Administration Telematic Services Field Significance This field is required by CTI applications for establishing con- nections between the user’s telephone and other subscribers or connections. This number is also used for internal telephone books, so that applications like Dialer, Return Call with a mouse click, etc.
Page 30 Server Administration User Data Administration Gateway Addresses Field Significance User Lotus cc:mail address. Referencing this field in forwards all incoming messages to the cc:mail PREFERRED gateway. This database field is usually only found in older MRS Server installations. General User Data Field Significance Zipcode.
Page 31 Server Administration User Data Administration General User Data Field Significance Keyword This field can be used for individual sorting procedures. Appro- priate keywords can be entered in these fields and then the key- word selected from a keyword list. Printer Printers listed in the Print APL can be entered in this field.
Page 32 Server Administration User Data Administration POP3 Mail-Import Field Significance PMI-PASSWORD See POP3 Mail-Import on page 170. Examples of User Entries Field Contents Significance USER User’s initials, used as E-Mail address and log-in name. Name Joe User User’s name, can be used in fax cover- pages and fax templates.
Page 33 Server Administration User Data Administration Examples of User Entries Field Contents Significance Preferred PIPE The user normally logs in via Named Pipes and receives new incoming docu- ments immediately routed to the PC referenced in the field Pipes. Mailbox Incoming messages are stored within this mailbox when the user is not logged-in.
Page 34: Privileges
Server Administration User Data Administration Examples of User Entries Field Contents Significance CostInfo The cost center, to which outgoing mes- sages of the user JU are booked. This entry depends on the PBX system in use and is built into the call number, enabling the PBX system to read it.
Page 35 Server Administration User Data Administration Privilege Significance ISDN Service Remote Access This privilege has no significance for MRS and is only included for compatibility reasons with a NVS server on a QNX basis Fax Logo- and Coverpage Fax logos and cover sheets can be created or modified Editor with the client’s editor.
Page 36 Server Administration User Data Administration Privilege Significance Trusted Domain Group Privi- This privilege can be used for services and gateways. leges Through the configuration of a pseudo user FAXG3 or MS, privileges assigned to the pseudo user are also assigned to all incoming FAXG3 documents or incom- ing documents over the MS-Mail gateway.
Page 37 Server Administration User Data Administration Privilege Significance Euro file transfer client User files may be sent/received from a EFT server. Euro file transfer receive EFT server privilege. The MRS Server may act as an EFT server. If an EFT client queries a MRS Server, files may also be downloaded from the EFT server.
Page 38: Customer Specific Privileges
Server Administration User Data Administration Privilege Significance Set CIT for Telex Only when set are message waiting signals over CIT sent for incoming telex messages. Telex services are not within the performance spectrum of the server and require a remote system link to a NVS server on a QNX basis.
Page 39 Server Administration User Data Administration In order to insert this privilege into the database, a privilege number must first be obtained from Cycos AG. Now a text file e.g. x.txt can be created with the follow- ing contents: CLASSNAME CLASS KEYNAME PRIVILEGES EFT_0190...
Page 40 Server Administration User Data Administration...
Page 41: Services On The Mrs Server
Server Administration Services on the MRS Server 4 Services on the MRS Server All available services provided by the MRS Server will be described in the following sections. Configuration of the various services is done using the APL settings dialogs found in the MRS Monitor.
Page 42: Smi Transport (Remote System Links)
Server Administration Telematic Gateways Similarly, it is also possible to poll a fax from a Fax-on-Demand Server by entering the corresponding polling number. In the MRS Client, select the option File Poll and enter the dialing number of the desired document as address for the selected service Fax G3 Poll .
Page 43 Server Administration Telematic Gateways Two methods of validation are possible: Users are entered in the database of both systems. In the database of the remote system an additional data field is configured for the name of the remote MRS Server. A data field is also created for each user in the remote system with the account name of the user.
Page 44: Gsm Script (Cit, Sms)
Server Administration Telematic Gateways Likewise, the system in AACHEN has the user: Database field Contents USER BRUSSELS Group USER In addition to the authorities of the group USER, both users are assigned the “Trusted Domain” privilege, so that authority of these users is inherited by all incoming documents of the remote system.
Page 45: Integrated Services Digital Network (Isdn)
Server Administration Telematic Gateways Database field Contents 49171567890 Alternatively, the cellular telephone number can be entered in the field CIT. Example: Database field Contents SMS/49171567890 In the case of an incoming message the user would receive a short message such as: “Servername: Message from Joe User received at 14:34.”...
Page 46 Server Administration Telematic Gateways Which fax ID should the recipient receive? That of the MRS Server or of the inter- nal fax device? Various possibilities provide a solution to these problems. Currently the MRS Server supports two different Fax Forward modes: 1.
Page 47: Fax G4
Server Administration Telematic Gateways Simultaneously FLAG1 is set, so that normal extensions that begin with the prefix would not be continually processed. Since the ISDN APL uses internationally normed dialing numbers by default, the location of the MRS Server must precede the Fax Forward prefix in the above Routing Rules.
Page 48: Euro File Transfer
Server Administration Telematic Gateways The final version of the address is the complete address in MRS format. This version is created e.g. by a Mail Gateway when a fax G4 document is to be sent. 4.1.2.3 Euro File Transfer MRS can act as an EFT-Server and Client. EFT Server The EFT Server is a personal Euro file transfer mailbox (directory on the Server), which must be configured for the MRS user by the administrator, through the alloca-...
Page 49 Server Administration Telematic Gateways tory specifically assigned to them. The name of the directory is automatically formed from the user’s account name. Authorities must be assigned through the user administration. There are five authori- ties: send, receive, overwrite, delete, and rename. Important: A remote EFT partner with extended authority and an account who wishes to dial-up the MRS Server must be entered in the user database.
Page 50: Isdn Teletex
Server Administration Telematic Gateways The address mode for an EFT file polling via a Mail Gateway is NVS:EFTREV/ with the name of the file desired in Subject, as described above. < N u m b e r > 4.1.2.4 ISDN Teletex The ISDN Teletex Service enables the routing of text messages and represents an expansion of telex services.
Page 51: Isdn Voice (Playback)
Server Administration Telematic Gateways This could be for example 86400 seconds. So that once daily an ISDN connection is established to the MRS Server, and an automatic coupling of all logical lines of the other system is performed. Further options can be found on page 141ff. Additionally, an appropriate ISDNSMI entry must be made in the call numbering plan of the ISDN APL.
Page 52 Server Administration Telematic Gateways Supervisor Mode: Filing, renaming and deleting Fax-on-Demand documents via DTMF entry. A specific access calling number and a (PIN) take you to the administrator area where administrative functions can be executed per voice menu. The Fax-on-Demand server requires the setting of the corresponding E-script in the Telematic APL (ISDN APL).
Page 53 Server Administration Telematic Gateways The voice menu enables the caller, after a greeting, to select documents via DTMF entries. The advantage of this version is that an arbitrary number of documents can be stored and the document number may have an arbitrary length. Besides that the caller can poll any number of fax documents during a call since they can be selected one after another in an entry loop.
Page 54 Server Administration Telematic Gateways The Fax-on-Demand script also enables the specification of an alternative suffix if you want to store the documents e.g. as *.FG3. This requires the modification of the setting Fax document names in the Documents tab of the script´s configuration dialog. There are three options to deposit Fax-on-Demand documents: Available documents in the correct MRS fax G3 format can be copied to the ...
Page 55 Server Administration Telematic Gateways deposit (key 1), rename (key 2) and delete (key 3) Fax-on-Demand documents. The following diagram shows the use of a voice menu. Call with DTMF telephone on supervisor access number Pin Entry Greeting and Information Greeting Function Selection via DTMF 3=Delete Fax 1=Deposit Fax...
Page 56: Standard Voice/Fax Mailbox
Server Administration Telematic Gateways Renaming a Fax-on-Demand Document (Key 2): With key 2 you can rename a Fax-on-Demand document. The voice menu prompts you to enter the calling number of the Fax-on-Demand documents that is to be renamed and to conclude this entry with the key.
Page 57 Server Administration Telematic Gateways Fax Mailbox Administration … # Enter Mailbox number Enter PIN number … # Query new messages Query all new fax messages Query all new email messages Query all new fax and email messages Query all new fax and email messages from a certain day Scroll through all new fax and email messages and query selectively Return to main menu...
Page 58: Cit Over Isdn Voice
Server Administration Telematic Gateways essary to give the number in complete international notation as found in the user data base. The digits entered in the extension number range of the ISDN APL for Fax G3 are sufficient. Access authority is validated through the PIN number. Selected documents are either routed to a fax number entered by the user or to the standard fax number found in the user options.
Page 59: Email Gateways
Server Administration Email Gateways The CIT must be switched on during the installation of the MTA so that it is active. 4.2 Email Gateways In most cases all document types can be transported through email gateways. Fax doc- uments as well as voice messages can be sent as email. 4.2.1 Microsoft Exchange Please refer to the manuals MRS and Microsoft Exchange, MRS and Microsoft...
Page 60: Pop3 And Imap4 Servers
Server Administration Email Gateways the automatic PLAIN process if it is offered. In the event that no explicit authorization per password is desired, the AUTH function must be switched off via the registry. 4.2.3.1 POP3 and IMAP4 Servers SMTP always attempts to deliver the messages directly to the recipient. Since the majority of computers are not in continuous operation, and few are directly connected to the Internet, the POP3 (Post Office Protocol Version 3) Server acts as an intermedi- ate storage facility until POP3 clients pick-up their mail.
Page 61: Pop3 Mail Import
Server Administration Email Gateways Example: NVS.FAXG3/[email protected] This would send the email as a fax transmission. If the SMTP gateway was so con- figured, the switching authorities would be checked, and the originator must be assigned fax G3 transmission privileges. If this is not done, anyone from within the Internet could address the MRS Server in this way and send fax messages.
Page 62: Sap R/3 Gateways
Server Administration Email Gateways 4.2.4 SAP R/3 Gateways Two different methods are available for configuring a gateway from SAP R/3 to the MRS Server. The first method is through the File Interface APL and the SAPcomm interface. The second method is through the newer SAPconnect interface and the asso- ciated SAP R/3 APL.
Page 63: Novell Groupwise
Server Administration Email Gateways From SAP R/3 version 4.5 the SAP address type “Pager (SMS)” is available so that SMS messages can also be addressed from SAP in the following way: D1: , E+: , … The abbreviations of the mobile phone suppliers are default given for this service by SAP.
Page 64: Addressing
Server Administration MSPTSP char head_in[]="\\\\ \ \api_in\\"; < M R S S e r v e r > The directories previously mentioned above are entered in UNC notation. It should be observed that a backslash ( \ ) is interpreted by the script as an escape character. If a backslash is required, then a double backslash ( \\ ) must be entered.
Page 65: Setup
Server Administration MSPTSP Redirect (Redirect) Three-party conference (SetupConference) Consultation (SetupTransfer Alternate (SwapHold) Unhold The MSPTSP enables you to use several lines at a time, i. e. an application can be opened several times and in different ways. Several calls can be made on one line, one active call and one call on hold e.
Page 66 Server Administration MSPTSP You will see the dialog at the right by selecting Settings > Control Panel > Phone and Modem Options in the start menu. There, you can config- ure the TSP via the Dialing Rules and Advanced tab. You can configure your location set- tings on the Dialing Rules tab.
Page 67 Server Administration MSPTSP You can define rules for phone numbers of your own and of other area codes on the Area Code Rules tab. You can determine how phone numbers are to be called within your area code and outside. Click on the New...
Page 68 Server Administration MSPTSP responding step you want to move. Click on the button Move Up or Move Down . Selected dialing steps can be removed by the Delete button. Select the Advanced tab in the Phone and Modem Options dialog ( Start Menu > Settings > Control Panel ).
Page 69 Server Administration MSPTSP Enter the network address or the name of the com- puter on the Server tab > New... and search for the number of the port and the server via the Lookup but- ton in order to avoid typ- ing errors.
Page 70 Server Administration MSPTSP Create one or more user profiles on the User Profiles tab via New... The Profile Name does not have to be entered, as it is generated automatically. Enter the Username . This is neces- sary for the login on the server.
Page 71: Error Logging
Server Administration MSPTSP Click on the Add button on the Lines tab. The Profile Name already exists. Enter the name of your extension under Name , e. g. Tele- phone 462. Enter the num- ber of your extension under Number . The User Name and the ID will be generated...
Page 72: Update
Server Administration MSPTSP In order to activate several of the error values, add up the values in the brackets; e. g. 1+2+4+8 = 0xF and enter this value into the LogFileLevel . Fatal errors, errors, warnings and information will be indicated by default. Modified settings will become active at once, i.
Page 73: Msptsp Configuration In Microsoft Outlook
Server Administration Lightweight Directory Access Protocol (LDAP) items Redial , Speed Dialing and New Call... besides the entry of an existing contact. Click on New Call... In the menu New Call... , you can enter the desired phone number. Afterwards, click on Start Call . Alternatively, you may enter the shortcut key C t r l + in order to start a new phone call.
Page 74: Mailing Lists
Server Administration Mailing Lists 4.5 Mailing Lists The Mail APL administers mailing lists similar to those used in the Internet. For this purpose there are three commands that can be used in a text message to the user LISTPROC SUBSCRIBE Listname Name Surname Subscribe to a mailing list.
Page 75: Hp Digital Sender
Server Administration HP Digital Sender Example: If Spam mail continues to arrive from a single originator, these can be eliminated through use of a routing rule e.g. NVS:*.*/*[org=NVS:SMTP.*/*@spam.org]=NVS:NIL/ATOMIZE from a domain or a specific user. Another application of the NIL protocol could be for restricting the size of outgo- ing transmissions.
Page 76: Hp Digital Sender Software Installation
Server Administration HP Digital Sender Sender. Please refer to the “HP Getting Started Guide” for further technical informa- tion. 4.7.2 HP Digital Sender Software Installation The installation of the HP Digital Sender Daemon can be on any Windows NT server within the domain in which the HP Digital Sender and MRS Server are found.
Page 77: Host To File Interface (Fiapl)
Server Administration HP Digital Sender the MRS Monitor and subsequently under Protocols the HP Digital Sender protocol is ed. Operation of the File Interface APL Configuration Dialog is described on page 222 ff. In the following only the corresponding Properties of the HP Digital Sender Protocol are described: 4.7.4.1 Host to File Interface (FIAPL)
Page 78: Reports
Server Administration WAP Services 4.7.6 Reports Users that wish to receive fax transmission data must poll them from the HP Digital Sender. Delivery is either performed via the above mentioned HP Client or per Internet mail. For the latter service an SMTP address must be assigned to users upon their con- figuration via the HP Address Book Manager.
Page 79: Wap Architecture
Server Administration WAP Services 4.8.2 WAP Architecture WAP architecture consists of three components: WAP Server WAP Gateway WAP Client 4.8.2.1 WAP Server The WAP Server is the resource (data, memory and process handling) providing instance. It can be a standard WWW Server or a specially extended communication server (e.g.
Page 80 Server Administration WAP Services ing number and apart from a few confirmation entries the configuration process occurs automatically. A manual configuration is not recommended due to many, relatively complicated entries to be made on the mobile phone. Connection between WAP Mobile Phone and WAP Server By the example of the Nokia 7110 we shall describe in the following how to log in to a WAP Server.
Page 81 Server Administration WAP Services Scroll to the name of the WAP Server address in the list displayed and press the scroller once again. The ensuing connection setup to the WAP Server has been accomplished when the Login window appears. Scroll downwards until you reach the entry field under “User” and press the scrol- ler.
Page 82 Server Administration WAP Services The user name entry field appears. Enter the user ID with the mobile phone keys and confirm the entry with “OK”. This takes you back to the Login window where you are prompted for the pass- word.
Page 83: Mrs Monitor
Server Administration MRS Monitor 5 MRS Monitor The MRS Monitor is used for displaying status, performance, diagnostic, etc. mes- sages for the complete MRS System. The configuration of individual MRS compo- nents is also done through the use of the MRS Monitor. The MRS Monitor can be started from any Windows NT computer within the network, so that the administration of the MRS Server can be comfortably performed from any workstation where it is installed.
Page 84: Creating A New Monitor Layout
Server Administration Creating a new Monitor Layout Fast access to many of the Monitor’s functions can be found by clicking on the icons within the toolbar. A short description of the icon’s function appears (QuickInfo), when the mouse pointer is positioned over the icon. Current date and time are displayed in the Statusbar.
Page 85: Configuring Line Monitors
Server Administration Creating a new Monitor Layout In the tab View of the Properties dia- log a file name may be entered to store log information for evaluation at a later time. If several Logging Monitors are to be created, then an individual file name must be entered for each Mon- itor.
Page 86: Saving Monitor Layouts
Server Administration Standard Monitor Options The resulting display is here as depicted: 5.2.3 Saving Monitor Layouts The Monitor layout can be stored and later loaded for use on another computer through use of the menu entry File Save as Template. The server name can be changed for further applications with the layout.
Page 87: Modules
Server Administration Standard Monitor Options 5.3.1 Modules This portion of the MRS Monitor is used to configure the default appearance of the Module window. In the field Autoexpansion, sub-trees are selected, which are to be displayed in the expansion. Additionally, the menu option Sorting can be switched either between Module or Type (Topic, Lines, Settings), and a configuration assigned to both types.
Page 88: Logging Monitor
Server Administration Standard Monitor Options 5.3.3 Logging Monitor For the configuration of logging monitor windows three configuration tabs Logging Filters, Logging Display, and Logging Window are used for defining the default monitor settings. In the configuration tab Logging Filters, information to be displayed and used as default for the new monitor can be selected.
Page 89: Main Log File
Server Administration Monitor Usage Examples must be check marked and subsequently a file name entered in the corresponding field. 5.3.4 Main Log file Filter settings for the main log file are configured in this dialog. This log information is always included with the main log file. The user must be logged-in prior to modify- ing these log filter settings.
Page 90 Server Administration Monitor Usage Examples As seen in the above illustration a monitor has also been created for the SPX module. By pressing the spacebar a line can be inserted in the Logging Monitor that acts as a optical separation for the easy identification of test phases.
Page 91: Mrs Modules
Server Administration MRS Modules 6 MRS Modules 6.1 ISDN (ISDNAPL) The ISDN APL, as with all components of the MRS Server, is installed using the MRS Setup program. The configuration of the ISDN APL is done through use of the MRS Monitor.
Page 92: Euro-File Transfer Server
Server Administration ISDN (ISDNAPL) 6.1.1.1 Euro-File Transfer Server General Since this is a standard protocol, the vari- ous elements are displayed, but cannot be modified. Displayed elements are comprised of the protocol Name (over which the protocol is addressed), Protocol Description (used for display in the MRS Monitor), and a detailed Description of the protocol and its functions which appears in the configura-...
Page 93 Server Administration ISDN (ISDNAPL) Private Private Data. These settings corre- spond in their operation to those in the INI configuration files from the Win- dows 3.1. One protocol specific entry may be entered per line (Value=…). Example: GuestUser=EFTGUEST The following table contains a list of the possible entries for use with the Euro File Transfer Client: Value...
Page 94: Euro File Transfer Client
Server Administration ISDN (ISDNAPL) Value Significance WelcomeText General welcome text. This greeting is automatically copied to the users directory when it is installed. 6.1.1.2 Euro File Transfer Client This protocol contains the same configuration tabs as those described in the Euro-File Transfer Server Protocol: General , Repeat Strategy , and Private .
Page 95 Server Administration ISDN (ISDNAPL) The Identification should correspond with those of the T.30 standard which allows only digits, spaces, and plus signs (+). Fax G3 When the option Continuation active is enabled, fax documents which are inter- loped due to termination of the connec- tion will be retransmitted from the point where the interruption occurred.
Page 96 Server Administration ISDN (ISDNAPL) Private Private Data. These settings corre- spond in their operation to those in the INI configuration files from the Win- dows 3.1. One protocol specific entry may be entered per line (Value=…). Example:InsertMidHl=1 The following table contains a list of the possible entries for use with the Fax G3 protocol: Value...
Page 97: Fax Group 3 Polling
Server Administration ISDN (ISDNAPL) 6.1.1.5 Fax Group 3 Polling This protocol contains the same configuration tabs as those described in the Euro-File Transfer Server Protocol: General , Repeat Strategy , Formats , and Attributes . 6.1.1.6 Fax-Fax-Converter (Transparent/Server) Both Fax-Fax conversion protocols are described on page 45 of this manual. Possible settings correspond to those found in Fax G3 Protocols.The following table contains further configuration possibilities for the Private configurations tab: Value...
Page 98: Mrs Smi-Protocol
Server Administration ISDN (ISDNAPL) In the Fax G4 configurations tab the option Automatic fallback to Fax G3 enables the automatic retransmission of a document in a Fax G3 format. If the address entered for the Fax G4 is that of an analog and not that of a digital fax device, the resolution of the document would be reduced and sent as a Fax G3 transmission.
Page 99 Server Administration ISDN (ISDNAPL) The following table contains a list of the possible entries for use with the Fax G3 pro- tocol: Value Significance Digest Transmitted text messages can be modified through the use of several variables: transmission time, etc. Possible variables corresponding to those used in CIT notifications are displayed in the following table.
Page 100: E-Script
Server Administration ISDN (ISDNAPL) 6.1.1.10 E-Script Another protocol is the E-protocol . Via this protocol script files, serving to esta- blish individual voice and fax mailboxes, Fax-on-Demand servers, etc., are inter- preted and carried out based on the CYCOS own ‘E’ script language. The standard scope of delivery already inclu- des scripts for the first two applications the configuration of which is described in...
Page 101 Server Administration ISDN (ISDNAPL) Standard Voice/Fax Mailbox This script is the user’s personal answering machine in which voicemail messages can be received and played-back anytime. Inbound fax messages can be rerouted to other fax devices and email messages can be read using the text to speech module. The menu structure of this script can be seen in the Standard Voice/Fax Mailbox docu- mentation.
Page 102 Server Administration ISDN (ISDNAPL) Options available to all mailbox owners are determined in the configuration tab Menu . The speech menu is expanded with each activated option item, and therefore becomes more complicated. The individ- ual options are listed as follows: All fax functions.
Page 103 Server Administration ISDN (ISDNAPL) activated, transmission of voicemail messages to external addresses is possible. Read flag for Binary Mails Sets all received emails and fax messages (only in voice operations) automatically to “read”. This delivers the status message “No new messages” after playing-back voicemail messages and resets the message waiting lamp on the telephone.
Page 104 Server Administration ISDN (ISDNAPL) Maximum voicemail length recorded messages is defined in the Mes- sages configuration tab. If other times are to be allocated to indi- vidual users, this should be done through the user database. Recording times for the individual users can be entered in the database field MAXRECTIME.
Page 105 Server Administration ISDN (ISDNAPL) To get output on the displays of a telephone connected to a Hicom 300 you should set the value ACLUse ( DWORD ) in the registry key HKLM\Software\PP- to 1. COM\MRS\IsdnApl\Vfs Fax-on-Demand Server A description of the three modes of this script and the associated options is found in the “Fax-on-Demand Server”...
Page 106 Server Administration ISDN (ISDNAPL) The configuration dialog of the Fax on Demand protocol opens. In the General tab you can modify the settings for the name, the protocol designation and a supplementing description. To configure the Fax-on-Demand script, switch to the Script tab and in there press Parameter...
Page 107 Server Administration ISDN (ISDNAPL) The Fax-on-Demand script configuration dialog opens. General Tab: In the DTMF mode portion enter the access number via which a user can poll Fax-on- Demand documents im the voice menu operated DTMF mode (see page 52). If you do not want Fax-on-Demand documents to be stored in the default folder (\userdata\fod), you can enter the path to another filing directory in the Fax document storage directory section.
Page 108 Server Administration ISDN (ISDNAPL) Documents Tab: The Fax document names portion serves to alter the prefix and suffix of the saved Fax- on-Demand documents. Under Layout file names you can then see the modifications performed. Use the Default fax documents for unknown callers section to define which fax docu- ments are sent to users unknown to the system.
Page 109 Server Administration ISDN (ISDNAPL) Supervisor Tab: In the Supervisor mode section enter the access number that leads to the voice menu operated supervisor mode (see page 54). In this mode you can file, rename and delete Fax-on-Demand documents. The password (PIN) to enter the supervisor mode is specified in the DTMF sequence field.
Page 110 Server Administration ISDN (ISDNAPL) Customer Tab: In the Customer specific parameters field you can enter all configurable parameters of the configuration dialog as command line parameters. In the following find a list of the available parameters: Parameter Description Default Setting check Activates/deactivates the caller´s Fax-on- false (deactivated)
Page 111 Server Administration ISDN (ISDNAPL) suffix Sets the suffix for all Fax-on-Demand docu- suffix=fax ments. admin Sets the access calling number for the super- admin=0 visor mode. dtmf Sets the access calling number for the dtmf=0 DTMF mode. Sets the access PIN for the supervisor mode. pin=0000 tries Sets the number of tolerated failed attempts tries=1...
Page 112: Voice Play-Back Via Telephone
Server Administration ISDN (ISDNAPL) for outside callers wishing to leave a voicemail or fax messages. The extension 99 would be designated as the control access number in which the mailbox owner dials. After entering their mailbox number and PIN code through a DTMF (touchtone) tele- phone, the user may query any inbound messages in their mailbox.
Page 113: Extensions
Server Administration ISDN (ISDNAPL) 6.1.2 Extensions The assignment of number ranges to the various protocols is accom- plished in this dialog. Inbound calls are bound to the various pro- tocols through the use of exten- sion number ranges. Selection of the buttons Add , Remove , or Deactivate switches-off the selected extension number...
Page 114: Telematic Protocols
Server Administration ISDN (ISDNAPL) extension number ranges to installed protocols. These are usually Fax G4 and one pro- tocol including Fax G3 reception, e.g. the Standard Voice/Fax Mailbox . Attention: Since no distinction can be made through the D-Channel information between FAXG3, VFS-Scripts and E-Scripts, a single extension number range may not be used for these services.
Page 115 Server Administration ISDN (ISDNAPL) Formats In this dialog the various file formats are displayed which are supported by the individual protocols. The MRS Server makes the necessary conversion (when possible) to one of the formats listed here for outgoing transmissions. If a conversion is not possible, an error report would be generated by the server informing the user that document could...
Page 116: Originator Address
Server Administration ISDN (ISDNAPL) 6.1.4 Originator Address Originator addresses (OADs) used by the ISDN APL that differ from those of the global configuration are assigned in this dialog. Extension numbers are adminis- tered through use of the Add , Remove , Activate , and Deactivate buttons.
Page 117: Extensions
Server Administration ISDN (ISDNAPL) 6.1.5 Extensions The Advanced Option settings for the Extension number ranges cor- responds with those described in the section for Telematic Proto- cols at the beginning of this chap- ter. In contrast to the normal settings configuration menu, extension numbers for Originator Addresses...
Page 118: Devices
Server Administration ISDN (ISDNAPL) 6.1.6 Devices Newly installed ISDN cards, which are supported by the ISDN APL can be inserted through selection of the Add button. Devices that are already installed can be either Deactivate d or Remove d through selection of the appropriate button.
Page 119: Line Bundles
Server Administration ISDN (ISDNAPL) with the number of pre-configured digits outside dialing number. This information is used for a uniform acquisition of billing data. Note: To view the complete incoming number a Logging Window should be opened in the MRS Monitor. The Topic DialInfo from the ISDN APL should be copied (drag&drop) to this window and the filter conditions set to debug information.
Page 120 Server Administration ISDN (ISDNAPL) Lines can be configured by selecting a line and subsequently the properties but- ton. Access to Physical Channels In this dialog B-Channels are assigned to logical line bundles and the maxi- mum number of outgoing connections configured.
Page 121: Bindings
Server Administration ISDN (ISDNAPL) 6.1.8 Bindings Bindings can be displayed either by Protocol , Line , Extension Range , or OAD . Selected entries in the display can be switched on or off through selection of the Enable or Disable buttons.
Page 122: Charges
Server Administration ISDN (ISDNAPL) 6.1.10 Charges Charge costs are internally com- puted by the PBX. Therefore, ensuing charges must be assigned to either the user initiating the transaction, or to a cost center. Assigning costs to the initiating user is done through use of the data transferred over the D-chan- nel of the ISDN.
Page 123: Restart
Server Administration Dialogic (DlgAPL) When the option Off is activated, either 0 is delivered as the CLI so that no individual billing by the PBX is possible, or , alternatively, a fixed originator ID can be set in the option Default CLI, so that a single originator ID is given for all users. In this case, all costs ensuing from the MRS Server would be booked by the PBX to a single account.
Page 124: Telematic Protocols
Server Administration Dialogic (DlgAPL) The configuration of the Dialogic APL is done through the MRS Monitor. The basis for the configuration is taken from the Teleconfig Library, which provides a uniform method of configuration for all telematic services. The Dialogic APL configuration is started by double clicking on the Set Options entry found under Settings in the module window of the MRS Monitor.
Page 125: Hicom Message Waiting Indicator
Server Administration Dialogic (DlgAPL) 6.2.1.1 Hicom Message Waiting Indicator The MWI (Message Waiting Indicator) protocol offers users a method for optical signalization of new inbound messages to Hicom System Telephones. A prerequisite for this functionality is the Cornet-N Layer which can be obtained from Sie- mens.
Page 126 Server Administration Dialogic (DlgAPL) Extension Properties Beginning and end numbers of the num- ber range are defined in the fields Start and End . If the option Allow variable length is enabled, numbers called from outside may be of variable length. If a Point-to-Point connection is not available, but a Point-to-Multipoint is present, a Discrete MSN (Multiple Sub-...
Page 127: Telematic Protocols
Server Administration Dialogic (DlgAPL) 6.2.3 Telematic Protocols The Advanced Option settings for the various ISDN protocols corre- spond with those described in the section for Telematic Protocols at the beginning of this chapter. Two further options are also available for the protocol settings, but a modification of the default set- tings are normally not required.
Page 128: Extensions
Server Administration Dialogic (DlgAPL) 6.2.5 Extensions The Advanced Option settings for the Extension number ranges cor- respond with those described in the section for Telematic Proto- cols at the beginning of this chap- ter. In contrast to the normal settings configuration menu, extension numbers for Originator Addresses...
Page 129: Devices
Server Administration Dialogic (DlgAPL) 6.2.6 Devices Newly installed hardware com- munication devices which are supported by the Dialogic APL can be added through the use of the Devices configuration tab. Existing devices can be removed, deactivated, resp. activated with the options available in the tab. Currently supported devices are: D/300SC-E1 - 30 port DSP based voice board with on-...
Page 130 Server Administration Dialogic (DlgAPL) Through selection of the Proper- ties button, the Number of Lines and Numbers of built-in Fax G3 Resources can be entered. The number of physically present channels may be divided in groups of Logical Line Bundles to which various protocols may be bound.
Page 131: Line Bundles
Server Administration Dialogic (DlgAPL) 6.2.7 Line Bundles All available lines for the installed devices are displayed in this dia- log. Devices are selected from the pull-down list, and the available lines subsequently displayed in the window Lines from Devices . Lines can be added, removed, activated or deactivated through use of the buttons in the lower...
Page 132: Bindings
Server Administration Dialogic (DlgAPL) Bindings In this portion of the dialog line bundles are assigned an Originator Address (OAD) and a supported protocol bound to them. Clicking on the box proceeding the protocol name binds it to the line bundle. 6.2.8 Bindings Bindings can be displayed either...
Page 133: Resources
Server Administration Dialogic (DlgAPL) 6.2.9 Resources Hardware In this section the number of lines (B-Channel), voice resources (Dialogic) and fax resources (Gamma Fax) are entered. Under Total Reserved the maxi- mum number licensed resources available to the Dialogic APL is displayed.
Page 134: Charges
Server Administration Dialogic (DlgAPL) 6.2.10 Charges Charge costs are internally com- puted by the PBX. Therefore, ensuing charges must be assigned to either the user initiating the transaction, or to a cost center. Assigning costs to the initiating user is done through use of the data transferred over the D-chan- nel of the ISDN.
Page 135: Restart
Server Administration Dialogic (DlgAPL) When the option Off is activated, either 0 is delivered as the CLI so that no individual billing by the PBX is possible, or, alternatively, a fixed originator ID can be set in the option Default CLI, so that a single originator ID is given for all users. In this case, all costs ensuing from the MRS Server would be booked by the PBX to a single account.
Page 136: Message Transfer Agent (Mta)
Server Administration Message Transfer Agent (MTA) 6.3 Message Transfer Agent (MTA) The MTA is the central router, through which all messages in the MRS System must pass. The default configuration of the server is sufficient for most applications. If any modifications to the system must be made, these should only be implemented by an individual that is extremely familiar with the system.
Page 137 Server Administration Message Transfer Agent (MTA) Further maintenance options are available for the maintenance script through selection of the Advanced button. These options greatly influence amount of free storage space on the server. Remove Database Entries Docu- ments Transaction processes as well as individual docu- ments are purged through the activation of the various...
Page 138 Server Administration Message Transfer Agent (MTA) Remove Documents These options remove the original document from the database and in some instances, insert an administrative notification. The information in the journals remain intact so that e.g. billing data can be evaluated. Purge deleted e-mail after …days This option deletes email messages.
Page 139 Server Administration Message Transfer Agent (MTA) can be scanned for viruses using the Network Associates Virus Scanner. If a virus is detected, the infected file is replaced by a text document containing an appropriate warning and the originator’s name. The memory usage (RAM) and the hard disk capacity can be placed under surveil- lance, so that in the event of a critical decrease in capacity an appropriate warning would be generated.
Page 140 Server Administration Message Transfer Agent (MTA) If the Alert Type for a combination of recipient and filter setting is set to Active Alert , a message is immediately sent when such a log notification occurs. Log events are compiled and sent at regular inter- vals.
Page 141: Remote System Links
Server Administration Message Transfer Agent (MTA) 6.3.2 Remote System Links Connections to remote servers can be config- ured or removed from the Remote Links tab. Under the dialog entry Last active the function- ality of connection can be checked. Through use of the buttons Start Link and Stop Link ,...
Page 142 Server Administration Message Transfer Agent (MTA) The most important entry to mention in the Remote System Link Properties dialog is the Address of the other MRS Server. The address of other MRS Servers is given here. The service of this address must be a SMI Transport.
Page 143: Routing Rules
Server Administration Message Transfer Agent (MTA) Please note that with the Only users with SYNC option a database field of the type with length 1 (switch) must be created and furthermore make sure that the CHAR length of the MRS Server name does not consist of more than 11 characters instead of 15 when this option is used.
Page 144 Server Administration Message Transfer Agent (MTA) Automatic Carbon Copies Every incoming fax document can be routed to a printer as an automatic copy. The only requirements for this procedure is an installed Print APL and a printer connected to the system. Through use of the option Incoming faxes are copied to the default printer , all incoming fax documents are copied to the default printer of the Print APL.
Page 145: Advanced
Server Administration Message Transfer Agent (MTA) 6.3.4 Advanced In the configuration tab Advanced parameters for various options can be set. CIT – Message Wait- ing Indication CIT signaling must first be enabled before the signalizing method is selected. Send dynamic CIT text Message enables transmission of a con-...
Page 146 Server Administration Message Transfer Agent (MTA) Variable Significance Originator address {ORGUSER} A readable version of the recipient address. message. The {RECNAME[,]} maximum length of this option can be set through the optional entry . Target service {RECNODE} Recipient address {RECUSER} Subject line of the message.
Page 147 Server Administration Message Transfer Agent (MTA) The number of transaction required for CIT signaling can be optimized in the CIT Cache dialog. Depending upon the CIT protocol, two (lamp on/off) and one state (SMS mes- sage) signaling is supported. When the CIT cache is deactivated, a notification is sent for every new inbound message.
Page 148: Global Journal
Server Administration Message Transfer Agent (MTA) Outbound documents may also be included in QUOTAUSED computations. The activa- tion of this option causes an asynchronous update of quota data which may take sev- eral hours to complete. Remote System Links When the option Use authorization for remote system links is activated a password is required as validation for each remote system link.
Page 149 Server Administration Message Transfer Agent (MTA) Transmission jobs that are still in the MTA queue can be removed with the Cancel Send button. These messages are identifiable by the clock symbol. As soon as a message has been transferred to another APL, the Cancel Send option is no longer available. Send Now! immediately transmits messages that are still found in the MTA queue.
Page 150: Logical Lines
Server Administration Message Transfer Agent (MTA) Icon Significance The message has been transferred to an APL or to another MRS Server per Remote System Link; up to now no final report has been received. Further- more the message is now intended for automatic deletion. See “Automatic Cleanup”...
Page 151: Text-To-Speech
Server Administration Message Transfer Agent (MTA) ured using a lower line priority which would only be used in the event of an Internet interruption of when the amount of data to be transferred is to large. The MTA is equipped with a cache in which all line information is stored. Through this cached information the MTA is aware of all lines and their properties at the start of the server.
Page 152: Fax Conversions
Server Administration Message Transfer Agent (MTA) 6.3.8 Fax Conversions These settings deter- mine the appearance and format of fax docu- ments that arrive as text documents on the MRS Server. Firstly, the utilized type of Font for Text to Fax Conversion can be set Type...
Page 153: Licences
Server Administration Mail APL 6.3.9 Licences In this configuration tab the serial number of the product as well as prod- uct features are dis- played. 6.4 Mail APL 6.4.1 Printer Embedded Codes By means of printer embedded codes you can place informa- tion in a document to be evalu- ated by the MRS Server without any special installa-...
Page 154 Server Administration Mail APL “ EC “ for “Embedded Codes“. For example “MRS Server Printer with EC“. “EC“ must be preceded by a blank. The Mail APL evaluates the embedded codes contained in the PostScript code of the print output and replaces these with blanks in the hardcopy. The following embedded codes are supported with the precise syntax being config- urable in each case.
Page 155: Microsoft Exchange Gateway (Exchapl)
Server Administration Microsoft Exchange Gateway (ExchAPL) Depending on the used, the corresponding content is here entered by the user. See above table. Example: “ /@ “ 6.5 Microsoft Exchange Gateway (ExchAPL) Exchange 5.5 Gateway configuration is described in the MRS and Microsoft Exchange manual.
Page 156: Spx (Spxapl)
Server Administration SMI Transporter 6.6.2 SPX (SPXAPL) The SPX APL is a SPX based transport. MRS Servers under Windows NT can be con- nected to other systems using this transport. In addition, the MRS Windows client can be coupled to a server using the SPX transport. A configuration of this transport is not necessary since all required settings were per- formed during the Windows NT NWLink IPX/SPX compatible transports network pro- tocol installation.
Page 157 Server Administration SMI Transporter As soon as an entry is present in the dialog window, the behavior of the TCP/IP APL changes so that every computer (or network) must now be explicitly granted access to the server. In most normal cases only computers and networks that are allowed access to the MRS Server will appear in the dialog window.
Page 158 Server Administration SMI Transporter The reference list then has the following entry: IP-Address Netmask 194.77.158.0 255.255.255.128 A Class C network exists which has been divided into two logical networks. The “upper” network and the “rest of the world” are to be denied access to the server with the exception of one MRS Server within the upper network which is to be used for a remote system link.
Page 159: Name Resolver
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.6.3.2 Name Resolver The Name Resolver of the TCP/IP APL is by default always activated. This means that every IP-address which attempts to make a connection to the MRS Server is queried through Reverse Name Resolving.
Page 160 Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) General Settings The TCP/IP Host name of the MRS Server (including the domain), is used as the default entry in the field Host name . This entry is used for creating the origi- nator address.
Page 161 Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) The transmission privileges of the message originator can be checked when the option Use originator address to authorize gateway access is enabled. If the recipient address of a transmission job was e.g. NVS:FAXG3/[email protected] the origina- tor of this job must have Fax G3 transmission privileges.
Page 162 Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) Selecting the Advanced but- ton enables the entry of local and trusted domains. Messages are never for- warded to other Internet Hosts from within a Local Domain . Messages are only transmitted internally within these domains.
Page 163: Outgoing Emails
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.7.2 Outgoing Emails In the dialog entry Send mail Relayhost optional Host address (TCP/IP) may be entered where messages are to be rerouted. This is common practice e.g. when the MRS computer cannot fully...
Page 164: Pop3 Server
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.7.3 POP3 Server The option Enable POP3 Server activates the POP3 server on the port listed in the field POP3 server listen port In the Client inactivity time- field you can enter the time in seconds after which the POP3 server terminates transmission in case of...
Page 165: Imap4 Server
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.7.4 IMAP4 Server Selecting the option Enable IMAP4 Server activates the IMAP4 server on the port indicated in the field IMAP4 server listen port With the IMAP4 protocol, documents remain on the server and only header information is fetched at login.
Page 166: Secure Sockets
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.7.5 Secure Sockets Enable Secure Sockets you can activate an ciphering (Secure Sockets [SSL/TLS]) IMAP, POP, SMTP sending and receiving. The ports used are default set to those used by Outlook 2000, thus for POP3 Port 995 and for IMAP4 Port 993.
Page 167 Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) -out req.pem -config config Two files are generated, the Private key file key.pem and the Certificate file req.pem . Copy these files to \res\SMTPAPL\ . How to obtain an officially signed certificate? You need a private key and a certificate request.
Page 168 Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) MIIBETCBvAIBADBXMQswCQYDVQQGEwJBVTETMBEGA1UECBMKU29tZS1TdGF0ZTEh MB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQdHkgTHRkMRAwDgYJKoZIhvcNAQkB FgFgMFwwDQYJKoZIhvcNAQEBBQADSwAwSAJBAL6nPTy3avNgbubx+ESmD4LV1LQG fcSh8nehEOIxGwmCPlrhTP87PaA0XvGpvRQUjCGStrlQsd8lcYVVkOaytNUCAwEA AaAAMA0GCSqGSIb3DQEBBAUAA0EAXcMsa8eXgbG2ZhVyFkRVrI4vT8haN39/QJc9 BrRh2nOTKgfMcT9h+1Xx0wNRQ9/SIGV1y3+3abNiJmJBWnJ8Bg== -----END CERTIFICATE REQUEST----- Example of a configuration file for the OpenSSL program so that it queries the various values mentioned above. As the case may be, copy it as config file to the SDKTools directory.
Page 169: Formats
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.7.6 Formats In the configuration tab For- mats , various file formats can be given for fax and voice services for display by either a POP3 or IMAP4 client. Clients whose format is not supported by the MRS Server would be converted...
Page 170: Pop3 Mail-Import
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) The following Voicemail Formats are available: Format Description Windows Wave Windows Sound Format Compressed Win- Compressed Windows Sound Format. The audio codec used dows Wave to compress these files is configured in the MTA settings. The appropriate codec to play-back compressed files is also required on the client computer.
Page 171: Active Schedules
Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) 6.7.7.2 Active Schedules New Schedules can be inserted through selection of the Add button. The new schedule must be assigned a name and a dialing num- ber from the RAS tele- phone book.
Page 172 Server Administration Internet Email, POP3/IMAP4 Server and POP3 Mail Import (SMTPAPL) The function of the individual buttons is described in the following table: Button Significance Assigns “Pen” characteristics to the cursor. The individual fields of the scheduling table can be marked or unmarked. This button enables the selection of a range within the schedul- ing table.
Page 173: Web Server (Webapl)
Server Administration Web Server (WEBAPL) Through selection of the button Default POP Account POP3 servers and POP user names with their corre- sponding password can be entered. Internet mail for this account would be fetched according to the times stipulated in the schedule entered in the field Import on Schedule .
Page 174: Http
Server Administration Web Server (WEBAPL) 6.8.1 HTTP In the configurations tab HTTP the Bind address is entered in the TCP/IP section of the menu. This is of interest to the admin- istrator when more than one IP address is available for the server. The HTTP port entry determines which port is used by the Web Server for queries and replies.
Page 175 Server Administration Web Server (WEBAPL) Via Edit , Add and Remove the configuration of existing protocols can be altered, new protocols be added or existing ones be removed again. Via Script one of the installed scripts is enterd. In the case of a file with the exten- sion *.vo, this is a previously compiled file, and the date and time of its creation is displayed in the opposite field.
Page 176: Protocols
Server Administration Web Server (WEBAPL) You can manually generate a corresponding HTML forwarding page for each protocol here to enable users to call the protocols via www.cycos.com/ The contents of these files would then include a meta tag of the following type as it is also used in the index.htm for the default HTML page:
Page 177: Html
Server Administration Web Server (WEBAPL) Parameter Significance inbox_maxcount=n This parameter limits the maximum number of inbox mes- sages (= n) pollable per mobile phone. The default value is 300. If message loading is too time consuming then this value should be reduced. cti_jrn_days=n The value n represents the number of days for which unan- swered calls are listed from the CTI journal in retrospective.
Page 178 Server Administration Web Server (WEBAPL) Addresses are given in regular expressions. The following table provides an overview of the elements which make-up a regular expression: Element Description Corresponds to all characters with the exception of a line feed. Corresponds to none or several copies of the previous expression. A character class which corresponds to those characters contained within the brackets.
Page 179: Ssl
Server Administration Web Server (WEBAPL) Example: Expression applies to all arbitrary character strings exactly two asteriks \*\* www\.cycos\.com www.cycos.com Additionally, addresses are processed from the top of the table until a match is found for the requested address. Therefore, the order in which addresses appear in the table is important.
Page 180 Server Administration Web Server (WEBAPL) with which messages can be polled via any Web Browser, can, using SSL, even be rated saver than e.g. the transmission protocols POP3 or IMAP4. To Enable Secure Sockets a certificate by an internationally recognized CA (Certificate Authority) is required.
Page 181 Server Administration Web Server (WEBAPL) openssl req -new -key key.pem -out csr.pem -config config Here key.pem is the above generated private key and csr.pem the desired certifi- cate signing request. During the generation process you are prompted for the follow- ing informaton: The country code.
Page 182: Web Client
Server Administration Web Server (WEBAPL) dirstring_type = nobmp [ req_distinguished_name ] countryName = Country Name (2 letter code) countryName_default = AU countryName_min countryName_max localityName = Locality Name (eg, city) organizationalUnitName = Organizational Unit Name commonName = Common Name (eg, YOUR name) commonName_max = 64 emailAddress...
Page 183: Firewall
Server Administration Modem (V24APL) specified. In Timeout the period is set (in seconds) after which a connection is released when no data are received from the addressed server anymore. More information on the functions used by the here required E-Script is found in the E Programming Language manual.
Page 184: Identification
Server Administration Modem (V24APL) 6.9.1 Identification In this dialog default settings for fax transmissions can be configured, e.g. Originator Name and Originator ID . These are included in the header of every fax transmission when no entry is present in the user database. In the dialog entry Continuation message for interrupted faxes , a text message is...
Page 185: Telematic Protocols
Server Administration Modem (V24APL) 6.9.2 Telematic Protocols In the configuration tab Protocols , all installed protocols are listed that can be used with the various devices. Through use of the button Add , new protocols may be inserted into the list. Protocols that are not included in the standard package can be installed with the Have Disk...
Page 186: Devices
Server Administration Modem (V24APL) 6.9.3 Devices In a manner similar to that of the proto- cols, devices (modems) connected to a serial port can be added or removed with the Add and Remove buttons. Vari- ous standard modems as well as a serial-line for connecting computers is included in the standard delivery.
Page 187: Bindings
Server Administration GammaFax (GammaAPL) In Dialing Properties the outside dialing number, area code, and international dialing number can be entered in the appropriate fields. The last two entries are required for correct dialing within the area code and for international calls. Pulse or tone (DTMF) dialing can be selected with the option Use tone dialing .
Page 188: Telematic Protocols
Server Administration GammaFax (GammaAPL) 6.10.1 Telematic Protocols All telematic protocols installed on the MRS Server and supported by the Gamma APL are displayed within this configuration tab. New protocols can be included in the list through selection of the button. Protocols no longer required are removed though use of the Remove button or disabled through the Deactivate button.
Page 189: Fax Group 3
Server Administration GammaFax (GammaAPL) 6.10.1.1 Fax Group 3 General This dialog is only used for display of the various elements of the Standard protocol. No modifications can be made within this dialog. The name of the protocol is displayed in the field Name .
Page 190: Fax Group 3 Polling
Server Administration GammaFax (GammaAPL) Repeat Strategy Through use of the configuration tab Repeat Strategy , the number of redial attempts and the interval between re-dials can be configured. Up to five different sequentially executed Repeat counters can be set with varying Time intervals.
Page 191: Originator Addresses
Server Administration GammaFax (GammaAPL) 6.10.2 Originator Addresses Originator Addresses different to that of the globally configured OAD of the Gamma APL, are dis- played in this configuration tab. Addresses can be added, removed, activated or deactivated through use of the appropriate button con- tained in this dialog.
Page 192 Server Administration GammaFax (GammaAPL) through the use of the CPD/220 board with DID support can an extension number range be assigned and inbound fax documents routed directly to the recipient. Number ranges Beginning and end numbers of the num- ber range are defined in the fields Start and End .
Page 193: Communication Devices
Server Administration GammaFax (GammaAPL) 6.10.4 Communication Devices Newly installed hardware com- munication devices which are supported by the Dialogic APL can be added through the use of the Devices configuration tab. Existing devices can be removed, deactivated, resp. activated with the options available in the tab.
Page 194: Bindings
Server Administration GammaFax (GammaAPL) Example: The number 49-1234-5678-xx is given. The delivered extension information is 5678123, which is interpreted as the complete number 49-1234-5678-5678123. In this case the first four digits (5678) must be ignored If the option Automatic number identification with external prefix is enabled, the origina- tors number (Automatic Number Identification (ANI)) is prefixed and delivered to the exchange by the device.
Page 195: Resources
Server Administration GammaFax (GammaAPL) 6.10.6 Resources Hardware The number of lines, voice (always 0 with the Gamma APL), and fax resources to be used are configured in this tab. In the right- hand portion of the dialog the number of resources detected by the hardware recognition are dis- played.
Page 196: Gateways Over The File Interface (Fiapl)
Server Administration Gateways over the File Interface (FIAPL) 6.11 Gateways over the File Interface (FIAPL) The File Interface enables MRS trans- mission and receipt processes over a file interface. For this purpose several special files are installed which contain necessary information over the file structure.
Page 197: Department Printer Settings (Printapl)
Server Administration Department Printer Settings (PrintAPL) By means of MaxPerPoll you can define the maximum number of jobs to be read in and processed all at once. This temporarily distributes the load with a very large job. The field PrivData sizes defines the size of individual data fields set by the various scripts, and which are made available at a later time for reporting purposes.
Page 198 Server Administration Department Printer Settings (PrintAPL) Any one of the installed printers can be declared as the default printer. This printer would then be the default printer used in conjunction with the Carbon Copy Rules (e.g. all incoming fax documents are automatically sent to a printer). The yellow printer symbol denotes the current default printer.
Page 199 Server Administration Department Printer Settings (PrintAPL) Optimize printable area . Fax documents whose length does not exceed 1% of the printable area are reduced to fit within the printable area. Fax documents that exceed 1% of the printable area are continued on a second page. In some cases, printing outside the printable area may occur, and therefore a loss of document information.
Page 200 Server Administration Department Printer Settings (PrintAPL) Variable Significance Actual page number. Total number of pages in document. Message recipient. %rec Recipient ID e.g with a fax. %rid Transport service used. %serv Detailed message status. %stat Message subject. %subj Success or failure of the transmission: %succ Undefined, Unknown, OK, ERROR, REJECT, REPEAT or DELAYED.
Page 201: Hicom Applications Connectivity Link Settings
Server Administration Hicom Applications Connectivity Link Settings In the Printer Properties dialog, the field Printer is provided for entering a line name for the MRS Monitor. In the field Name , the printer name is used which is found within MRS addressing. This name must also be entered in a user database under Printer if this is to be the target device in the Carbon Copy...
Page 202 Server Administration Hicom Applications Connectivity Link Settings is entered in the field provided for this purpose. With several connected Hicom 300 systems please consult the MRS System Architecture. The following services are provided by the Hicom APL: CIT signalization to LED and/or to the display of digital end devices (Siemens Optiset) End device monitoring Use of all available performance features and service components through dialog/...
Page 203: Computer Telephony Integration (Ctiapl)
Server Administration Computer Telephony Integration (CTIAPL) Extension number ranges or individual extension numbers can be selected for Monitoring in this dialog. The activity of the devices entered in this dialog will appear as Hicom APL lines in the MRS Monitor. Number ranges or individual extensions can be inserted through use of the Add button.
Page 204 Server Administration Computer Telephony Integration (CTIAPL) Existing links to PBX´s are displayed in the CTI APL Settings dialog. Other links can be inserted through selection of the Add button, and existing links removed with the Deleted button. A list of supported PBX´s can be found in the hardware compatibility list or in the release notes.
Page 205: Link Via Tapi
Server Administration Computer Telephony Integration (CTIAPL) 6.14.1.1 Link via TAPI Unique names are assigned to the PBX link in the Link name field. This name is used internally by the server as the class portion of the line name transaction exchanges with the PBX.
Page 206 Server Administration Computer Telephony Integration (CTIAPL) values must be made. The Octopus E-300/800 requires as last portion of this name e.g. the Windows NT name of the MRS Server computer on which the CTI APL runs. The Advanced button enables the configuration of further parameters.
Page 207: Link Via Csta
Server Administration Computer Telephony Integration (CTIAPL) 6.14.1.3 Link via CSTA A unique name is assigned to the PBX link in the Link name field. This name is used internally by the server as the class portion of the line name for transaction exchanges with the PBX.
Page 208: Expert Parameters
Server Administration Computer Telephony Integration (CTIAPL) 6.14.1.4 Expert Parameters The Expert Parameters are particularly needed when several PBXs are avail- able, be it with various extension num- bers with corresponding extension number ranges. However, an environment with several PBXs and their respective CTI links does not work unconditionally.
Page 209: Sap R/3 Gateway (Sapr3Apl)
Server Administration SAP R/3 Gateway (SAPR3APL) mobile phone number such as 171-654321 would be handled as international number from the USA if the system did not transmit the calling number type. With a correct calling number type the national prefix would simply be added and the number han- dled correctly.
Page 210 Server Administration SAP R/3 Gateway (SAPR3APL) in this section. Selecting a gateway and subsequently pressing the Remove button deletes the gateway from the R/3 Systems list. System Server addressed from the MRS Server through an address which is formed from the Short Name entered here.
Page 211 Server Administration SAP R/3 Gateway (SAPR3APL) rect address can be transmitted to SAP R/3. If the numbers are MRS conformably maintenanced in SAP, the “Autolearn” mode is not required. Server These settings are responsible for the receipt of documents and status information from SAP R/ 3 and their further routing to the MRS Server.
Page 212 Server Administration SAP R/3 Gateway (SAPR3APL) Alternatively the data rudimentarily required for the destination can also be entered here with the above mentioned flexibility disadvantages. The TCP/IP hostname of the SAP R/3 Server would be normally entered for Hostname of Gateway .
Page 213 Server Administration SAP R/3 Gateway (SAPR3APL) ABAP_DEBUG=0 USE_SAPGUI=0 Alternatively the data rudimentarily required for the destination can also be entered here with the above mentioned flexibility disadvantages. The TCP/IP hostname of the SAP R/3 Server is normally entered in the field Hostname of Application Server .
Page 214: Creating Reports (Repapl)
Server Administration Creating Reports (RepAPL) Advanced This tab contains the possible debug settings for the SAP R/3 APL, whereby objects delivered by SAP R/3 would contain additional information For every configurable object infor- mation there are three conditions possible. Available are none (empty field), normal (grey check), and detailed information...
Page 215: Generating Report Jobs
Server Administration Creating Reports (RepAPL) that it is carried out in accordance with the settings that are explained below. When a report job is active, the button changes to Deactivate , and can then be used to stop the reporting procedure. Existing report jobs can be deleted by selecting them and subse- quently depressing the Remove button.
Page 216 Server Administration Creating Reports (RepAPL) Times In the dialog tab Times , the options Now and Schedule are available for the first-time execution of a report job. dialog section Repeat , the frequency at which report jobs repeated can be configured. The default settings Hourly , Daily , Weekly , Monthly , and...
Page 217 Server Administration Creating Reports (RepAPL) Recipient Any MRS Address can be used as the Recipient for results generated by a report job. New Recipients are entered in the corre- sponding field, and through the use of the Add button, inserted into the Recipient list.
Page 218 Server Administration Creating Reports (RepAPL) Export In the dialog tab Export , the export format of the report job can be configured in the section Report Format . The following formats are available selection: Crystal Report, Rich Text Format (RTF), Hypertext Markup Language (HTML), Tab Separated...
Page 219 Server Administration Creating Reports (RepAPL) Advanced Settings The Advanced tab con- tains configuration settings for database export. How- ever, the export is only needed when a report lay- out is created with Crystal Reports for the first time. The option Create Database Export only enables data- base export in a DBF for-...
Page 220: Global Settings
Server Administration Creating Reports (RepAPL) Information In addition to the selected report job the Description , entered upon the job cre- ation, is displayed here. It can be altered in this tab as well. 6.16.2 Global Settings Through the option Use Export Directory from other Report Jobs for Caching unnecessary access to data-...
Page 221 Server Administration Creating Reports (RepAPL) Via Insert new Report APL layouts can be activated. Active ones or those known to the Report APL have a green indication, all others a red one. Only active layouts can be used for generat- ing a new report job.
Page 222 Server Administration Creating Reports (RepAPL)
Page 223: Index
Server Administration Index Index Charges, Advanced Settings, DialogicAPL..... 134 Charges, ISDNAPL ..........122 CGI (Common Gateway Interface) WEBAPL..............174 Access................13 CGI Protocol ............... 176 Access Authority, Database Fields........23 Channel Reservation Access to Physical Channels GammaAPL ............. 195 Line Bundles, ISDNAPL..........120 Charge Pulse Information Active Alerts Charges, Advanced Settings, DialogicAPL.....
Page 224 Server Administration Index Department Printer Settings (PrintAPL)..... 197 Euro File Transfer (EFT), Telematic Gateways.... 48 Description Euro-File Transfer Extension Number Ranges, GammaAPL....192 ISDNAPL..............92 Extensions, ISDNAPL..........114 Euro-File Transfer Client Devices Fax G3, ISDNAPL............. 95 Advanced Settings, DialogicAPL......129 Fax Group 3 Polling, ISDNAPL........97 ISDNAPL ..............
Page 225 Server Administration Index Depositing Documents, Telematik Gateways ....53 Fax G3, Telematic Protocols, GammaAPL ..... 189 FfuAmt ................97 Fax Mailbox Administration, EFT Client, ISDNAPL... FfuSendErrRep ..............97 FfuSendMidInId ............97 SAP R/3 Gateway (SAPR3APL)......209 FfuSendOkRep ..............97 SMTP Server, SMTPAPL ........160 FfuSendRundRep ............97 General User Data, Database Fields ......
Page 226 Server Administration Index ISDN General..............123 General ..............91 Telematic Protocols ISDN (ISDNAPL) ............91 Attributes .............. 115 ISDNAPL Formats ..............115 Bindings..............121 General..............114 Charges Calling Line Identification (CLI) ......122 General ..............122 Kernel................13 Euro File Transfer Client SMI-Protocol............98 Euro-File Transfer Configuration, Repeat Strategy ......
Page 227 Server Administration Index User Quotas............147 Poll-Directory, HP Digital Sender ........ 77 Automatic Maintenance Pollrate, HP Digital Sender........... 77 Active Alerts ............139 POP3 Mail Import Automatic Cleanup ..........136 General............... 61 Compression............137 SMTPAPL ............... 159 Jobs................138 POP3 Mail-Import Remove Database Entries and Documents ...137 SMTPAPL ...............
Page 228 Server Administration Index Restart POP3 Mail-Import ........... 170 Advanced Settings, DialogicAPL......135 Active Schedules ..........171 Routing Rules, MTA ..........143 New Database Fields ..........170 POP3 Server............. 164 SMTP Server General Settings............160 SAP R/3 Incoming Mails .............160 APL ................62 Outgoing Mails .............160 General ..............
Page 229 Server Administration Index User Entry Example..............32 User Quotas Settings, MTA ............147 V24APL Bindings ..............187 Devices ..............186 General ..............183 Identification ............184 Telematic Protocols..........185 VFS Script, Euro-File Transfer Client, ISDNAPL..100 Voice (Playback via the Telephone) ISDN, Telematic Gateways........51 Voice Play-back via Telephone Euro-File Transfer Client, Fax Mailbox Administration, ISDNAPL..............112 WAP Functionality............176...
Page 230 Server Administration Index...

Cycos mrs 5.0 Administration Manual

1 Introduction

2 Concepts

3 Administrative Procedures

4 Services on the MRS Server

5 MRS Monitor

6 MRS Modules

Index

Quick Links

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Summary of Contents for Cycos Cycos mrs 5.0

Table of Contents