Troubleshooting Tips - GE PGP989 Owner's Manual & Installation Instructions
Gas downdraft cooktop
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Also See for PGP989:
- Owner's manual & installation instructions (72 pages) ,
- Owner's manual and installation instructions (72 pages) ,
- Instructions manual (9 pages)
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Before you call for service..,
ge.com
Troubleshooting Tips
Save time and monebl! Review the chart on this page
first and blOUmabl not need to call for service.
Water won't boil
Possible Causes
What To Do
• Cover pan with a lid.
• Turn the downdraft fan OFF until the water begins
to boil.
Burnershave gellow or
gellow-tipped flames
The combustion quelitg of
burner flames needs to be
determined
visuallg.
Usethe illustrations below to determine if your burner
flames are normal. If burner flames look like A0 call for
service. Normal burner flames should look like B or C,
depending on the type of gas you use.With LPgas, some
yellow tipping on outer cones is normal.
A-Yellow flames
B-Yellow tips
C-Soft blue flames
Call for service
on outer cones
Normal for natural
Normal for LP gas
gas
Burner parts not replaced
• See Careand cleaning of the cooktop section.
correctly.
Burners do not light
Plugon cooktop is not
• Make sure electrical plug is plugged into a live, properlg
completelg inserted in the
grounded outlet.
electrical outlet.
Gas supplg not connected
• Seethe Installation Instructions section.
or turned on.
A fuse in your home mag be
• Replacethe fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Igniter orifice in burner bodg
• Removethe obstruction.
mag be clogged.
Burner parts not replaced
• See Burner Caps,Heads and Electrodesin the
correctly.
Careand cleaning of the cooktop section.
Notch in burner head mag
• Use a small sewing needle or paper clip to unplug.
be clogged.
Sparking sound persists
Be sure the knob is in the
• Remove knob by pulling it straight off the stem and
after burner is turned off OFF position,
check the bottom of the knob for anu buildup of soil.
Occasional
Changing blower speed.
• This is a tupical electrical switching noise.
sparking sound
This is normal.
Burner flames verg
Improper air to gas ratio.
• If cooktop is connected to LP gas, contact the person
large orgellow
who installed uour cooktop or made the conversion.
Notch in burner head mag
• Use a small sewing needle or paper clip to unplug.
be clogged.
Burner flames make
Burner has not been used
• A "cold" burner ignited in the HI setting may have
excessivenoise
recentlg,
some flame "roar" or "lifting". This should dissipate
after 4 to 5 minutes.
Burner flames pulled
Vent fan set at high speed.
• This is normal. If cooking performance is affected,
toward vent grille
change to a lower fan speed setting.
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