HP 6930p - EliteBook - Core 2 Duo 2.8 GHz Maintenance And Service Manual
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HP 6930p - EliteBook - Core 2 Duo 2.8 GHz Maintenance And Service Manual

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Maintenance and Service Guide
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Summary of Contents for HP 6930p - EliteBook - Core 2 Duo 2.8 GHz

  • Page 1 HP EliteBook 6930p Notebook PC Maintenance and Service Guide...
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc.
  • Page 3 MSG revision history Revision Publication date Description November 2009 The part number has been updated to 593138-001 for the 90-W HP Smart AC adapter for use in all countries and regions except India. The information was updated in the following locations: Miscellaneous parts on page 29 Sequential part number listing on page...
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ........................... 8 Display ..........................8 Antennae ..........................9 Button, switches, and fingerprint reader ................10 Keys ........................... 11 Lights ..........................12 Pointing devices ......................... 13 Front components ..........................14 Rear components ..........................
  • Page 8 Electrostatic discharge damage ................ 38 Packaging and transporting guidelines ..........39 Workstation guidelines ..............39 Equipment guidelines ............... 40 Unknown user password ....................41 Component replacement procedures ....................42 Service tag ......................... 42 Computer feet ........................43 Battery ..........................44 SIM ............................
  • Page 9 File menu ........................... 98 Security menu ........................98 Diagnostics menu ......................99 System Configuration menu .................... 100 6 Specifications Computer specifications ........................102 14.1-inch, WXGA display specifications ................... 103 Hard drive specifications ........................104 DVD±RW and CD-RW Double-Layer Combo Drive specifications ..........105 DVD/CD-RW Combo Drive specifications ..................
  • Page 10 Recovering information using Windows Recovery Environment (WinRE) ..137 Recovering information using Recovery Manager .......... 138 Recovering the entire hard drive using f11 ..............138 Recovering information using a Windows Vista operating system DVD (purchased separately) ........................139 9 Backup and recovery in Windows XP Backing up your information ......................

  • Page 11: Product Description

    Product description Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory Product Name HP EliteBook 6930p Notebook PC √ √ Processors Intel® Core™ 2 Duo processors ● T9600 2.80-GHz processor, 6-MB √...
  • Page 12 Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory ● 14.1-inch WXGA+ √ √ ● 14.1-inch WXGA √ √ Memory 2 customer-accessible/upgradable √ √ memory module slots Supports dual-channel memory √...
  • Page 13 Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory Serial ATA √ √ Supports Disk Sanitizer √ √ Supports full disk encryption √ √ Supports HP 3D DriveGuard √...
  • Page 14 Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory Modem 56K V.92 1.5-inch data/fax modem √ √ Support for no-modem option √ √ Ethernet Intel 82567LM 10/100/1000 Ethernet, √...
  • Page 15 Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory Battery (travel) √ √ RJ-11 (modem) √ √ RJ-45 (Ethernet, includes link and √ √ activity lights) USB (3) √...
  • Page 16 Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory Windows® Vista® Basic 32 with and √ √ without Office Ready Windows Vista Business 32 with and √ √ without Office Ready Windows Vista Ultimate with Office √...
  • Page 17 Category Description Computer models Computer models equipped equipped with discrete with Unified Memory graphics subsystem Architecture (UMA) memory graphics subsystem memory SuSE Linux √ √ Web support: Windows Vista Enterprise 32 √ √ Windows Vista Enterprise 64 √ √ Windows XP Pro √...

  • Page 18: External Component Identification

    External component identification Top components Display Item Component Function Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment. Internal microphones (2) Record sound. HP Webcam Records video and captures still video. HP Webcam light On: The integrated camera is in use.

  • Page 19: Antennae

    Antennae Item Component Description WWAN antennae (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennae (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

  • Page 20: Button, Switches, And Fingerprint Reader

    Button, switches, and fingerprint reader Item Component Function ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 21: Keys

    Item Component Function Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume. Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 22: Lights

    Lights Item Component Function ● Wireless lights (2)* On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ●...

  • Page 23: Pointing Devices

    Item Component Function Num lock light On: Num lock is on or the embedded numeric keypad is enabled. ● Volume mute light On: Computer sound is on. ● Amber: Computer sound is off. Volume down light Blinking: The volume scroll zone is being used to decrease speaker volume.

  • Page 24: Front Components

    Front components Item Component Function Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/ or a Bluetooth device, is on. Amber: All wireless devices are off. ● Power light On: The computer is on.

  • Page 25: Rear Components

    Rear components Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power connector Connects an AC adapter.

  • Page 26: Left-Side Components

    Left-side components Item Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. USB ports (2) Connect optional USB devices.

  • Page 27: Bottom Components

    Bottom components Item Component Function Battery bay Holds the battery. Docking connector Connects an optional docking device. Vents (5) Enable airflow to cool internal components. CAUTION: To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.

  • Page 28: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

  • Page 29: Computer Major Components

    Computer major components Computer major components...
  • Page 30 Item Description Spare part number 14.1-inch, AntiGlare display assemblies (include three WLAN antenna cables, two WWAN antenna cables, and two microphones): WXGA LED display assembly with webcam (includes webcam cable) 487433-001 WXGA LED display assembly without webcam 483202-001 WXGA+ display assembly with webcam (includes webcam cable) 487435-001 WXGA+ display assembly without webcam 483201-001...
  • Page 31 Item Description Spare part number For use in Latin America 483010-161 For use in the Netherlands 483010-B31 For use in Norway 483010-091 For use in Portugal 483010-131 For use in Russia 483010-251 For use in Saudi Arabia 483010-171 For use in Sweden and Finland 483010-B71 For use in Slovakia 483010-231...
  • Page 32 Item Description Spare part number P8600 2.40-GHz (1066-MHz FSB, 3-MB L2 cache) 483197-001 P8400 2.26-GHz (1066-MHz FSB, 3-MB L2 cache) 483196-001 (10) Primary memory modules (PC2-6400, 800-MHz, DDR2) 4096-MB 483195-001 2048-MB 483194-001 1024-MB 483193-001 (11) Modem modules NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001.
  • Page 33 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 487330-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
  • Page 34 Item Description Spare part number (13) RTC battery 482963-001 (14) Top cover (includes smart card reader and TouchPad buttons) 486303-001 (15) TouchPad (includes cable and TouchPad button board and cable) 486306-001 (16) Fingerprint reader board (includes cable) 486309-001 (17) Audio/ExpressCard assembly (includes ExpressCard slot, cable, headphone and 482959-001 microphone connectors, and SD card reader slot) (18)
  • Page 35 Item Description Spare part number (25) Bluetooth module 483113-001 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Cable Kit on page 27 for more Cable Kit spare part information.

  • Page 36: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 487429-001 Hard drive bay cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes one captive screw, secured by a C-clip) ExpressCard slot bezel WWAN module compartment cover (includes one captive screw, secured by a C-clip) Bluetooth module compartment cover (includes one captive screw, secured by a C-clip) Chapter 3 Illustrated parts catalog...

  • Page 37: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 487432-001 Modem module cable (includes RJ-11 connector) Bluetooth module cable Cable Kit...

  • Page 38: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drives (include bracket) 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001 120-GB, 7200-rpm 483184-001 120-GB, 5400-rpm 483183-001 Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001...

  • Page 39: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters 90-W HP Smart AC adapter for use in all countries and regions except India 593138-001 90-W HP Smart AC adapter for use only in India 463956-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011...

  • Page 40: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 456946-001 Travel battery 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,...
  • Page 41 Spare part Description number 482966-001 Display Cable Kit (includes display panel cable) 482967-001 Display Hinge Kit (includes left and right hinges) 482968-001 Rubber Kit (includes base enclosure rubber feet, rubber screw covers, and display bezel rubber screw covers) 482969-001 Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables) 483010-001 Keyboard for use in the United States (includes keyboard cable, keyboard shield, pointing stick, and...
  • Page 42 Spare part Description number 483010-291 Keyboard for use in Japan (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-A41 Keyboard for use in Belgium (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-AB1 Keyboard for use in Taiwan (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-AD1 Keyboard for use in South Korea (includes keyboard cable, keyboard shield, pointing stick, and pointing...
  • Page 43 Spare part Description number 483196-001 Intel Core 2 Duo 2.26-GHz processor (1066-MHz FSB, 3-MB L2 cache, includes replacement thermal material) 483197-001 Intel Core 2 Duo 2.40-GHz processor (1066-MHz FSB, 3-MB L2 cache, includes replacement thermal material) 483198-001 Intel Core 2 Duo 2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache, includes replacement thermal material) 483199-001 Intel Core 2 Duo 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache, includes replacement...
  • Page 44 Spare part Description number 487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,...
  • Page 45 Spare part Description number 490371-BB1 Power cord for use in Iceland 490371-D01 Power cord for use in Argentina 490371-D61 Power cord for use in India 500325-001 Logo Kit 502322-0001 Upgrade bay device cradle 593138-001 90-W HP Smart AC adapter for use in all countries and regions except India Sequential part number listing...

  • Page 46: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 47: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 48: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 49: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 50: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 51: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 52: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 53: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 482968-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 54: Battery

    Battery Description Spare part number 6-cell, 55-Wh Li-ion battery 482962-001 4-cell, 37-Wh Li-ion battery 482961-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Sim

    NOTE: This section applies only to computer models with WWAN capability. If there is a SIM inserted in the SIM slot, it should be removed before disassembling the computer. Be sure the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 56: Display Inverter

    Display inverter Description Spare part number Display inverter 487431-001 Before removing the display inverter, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 57 Release the bottom edge of the display bezel (3) from the display assembly. Release the zero insertion force (ZIF) connector (1) to which the keyboard light cable is attached, and disconnect the keyboard light cable from the display inverter. Remove the two Phillips PM2.5×4.0 screws (2) that secure the display inverter to the display enclosure.

  • Page 58: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth® module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Bluetooth module cable on page 88 for removal procedures for the Bluetooth module cable. Description Spare part number Bluetooth module...
  • Page 59 Disconnect the Bluetooth module cable (2) from the Bluetooth module. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module. Component replacement procedures...

  • Page 60: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001 120-GB, 7200-rpm 483184-001 120-GB, 5400-rpm 483183-001 Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 61 Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it from the system board. Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive.

  • Page 62: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001 DVD-ROM Drive 483191-001 Before removing the optical drive, follow these steps: Shut down the computer.

  • Page 63: Upgrade Bay Device

    Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Upgrade bay device Description Spare part number Upgrade bay device cradle 502322-001 Before removing the upgrade bay device, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 64 Remove the upgrade bay device (4) from the computer. If it is necessary to remove the hard drive from the upgrade bay cradle, position the upgrade bay cradle with the front bezel toward you. Loosen the Phillips PM2.5×10.0 captive screw (1) that secures the hard drive to the upgrade bay cradle.

  • Page 65: Expansion Memory Module

    Expansion memory module Description Spare part number 4096-MB memory module (PC2-6400, 800-MHz, DDR2) 483195-001 2048-MB memory module (PC2-6400, 800-MHz, DDR2) 483194-001 1024-MB memory module (PC2-6400, 800-MHz, DDR2) 483193-001 Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 66: Wwan Module

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the expansion memory module. WWAN module Description Spare part number...
  • Page 67 Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The WWAN module compartment cover is included in the Plastics Kit, spare part 487429-001. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main”...

  • Page 68: Keyboard

    Keyboard NOTE: All keyboard spare part kits include a keyboard cable, keyboard shield, pointing stick, and pointing stick cable. Country or region Spare part number Country or region Spare part number Belgium 483010-A41 Norway 483010-091 Brazil 483010-201 Portugal 483010-131 The Czech Republic 483010-221 Russia 483010-251...
  • Page 69 Loosen the three Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the keys, between the keys, between the keys, and between the...

  • Page 70: Primary Memory Module

    Release the ZIF connector (3) to which the keyboard cable is attached, and disconnect the keyboard cable (4) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Primary memory module Description Spare part number 4096-MB memory module (PC2-6400, 800-MHz, DDR2) 483195-001 2048-MB memory module (PC2-6400, 800-MHz, DDR2) 483194-001...
  • Page 71 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures...

  • Page 72: Modem Module

    Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 461750-001 Modem module for use only in Australia and New Zealand 461750-011...

  • Page 73: Wlan Module

    WLAN module Description Spare part number Intel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions 480986-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Broadcom 4322 802.11a/b/g/n WLAN modules: ●...
  • Page 74 Description Spare part number ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, 459263-001 Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 459263-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,...
  • Page 75 Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to install the WLAN module. Component replacement procedures...

  • Page 76: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 482963-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 77: Switch Cover

    Switch cover Description Spare part number Switch cover (includes capacitative board and cable) 486307-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 78 Lift the right side of the keyboard shield (1) until it rests at an angle, and then remove the shield (2) by lifting it straight up. NOTE: The keyboard shield is included with the keyboard spare part kit. Release the ZIF connector (1) to which the power button board cable is attached, and disconnect the power button board cable from the system board.

  • Page 79: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 482964-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 80: Fan

    Description Spare part number 487436-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 81: Heat Sink

    configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Heat sink NOTE: The heat sink spare part kits include replacement thermal material. Description Spare part number For use only with computer models with discrete graphics subsystem memory 483011-001 For use only with computer models with UMA graphics subsystem memory...
  • Page 82 Remove the Phillips PM2.5×4.0 screw (2) that secures the heat sink to the system board. Lift the right side of the heat sink (1) until it rests at angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach Release the heat sink (2) by sliding it to the right until it clears the left side of the top cover.
  • Page 83 Remove the heat sink (3) by sliding it up and forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the section of the heat sink (1) that services it.
  • Page 84 Following the 1, 2, 3, 4, sequence stamped into the heat sink, loosen the four Phillips PM2.5×11.0 screws (1) that secure the heat sink to the system board. Lift the right side of the heat sink (1) until it rests at an angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach...
  • Page 85 Remove the heat sink (3) by sliding it up and forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the section of the heat sink (1) that services it.

  • Page 86: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core 2 Duo 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache) 483199-001 Intel Core 2 Duo 2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache) 483198-001 Intel Core 2 Duo 2.40-GHz processor (1066-MHz FSB, 3-MB L2 cache) 483197-001 Intel Core 2 Duo 2.26-GHz processor (1066-MHz FSB, 3-MB L2 cache) 483196-001...
  • Page 87 Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot. Reverse this procedure to install the processor. Component replacement procedures...

  • Page 88: Display Assembly

    Display assembly Description Spare part number 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models equipped with a 487433-001 webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones) 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models not equipped with 483202-001 a webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones)
  • Page 89 Remove the following: (1) Two round rubber screw covers. Screw covers are available in the Rubber Kit, spare part number 482966-001. (2) Two wedge-shaped rubber screw covers. Screw covers are available in the Rubber Kit, spare part number 482966-001. (3) Four Torx T8M2.5×7.0 screws that secure the display assembly to the computer. Turn the computer right-side up, with the front toward you.
  • Page 90 Remove the wireless antenna cables (2) from the clips and routing channels built into the top cover. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. Remove the two T8M2.5×7.0 screws (1) that secure the display assembly to the computer.
  • Page 91 If it is necessary to replace the display bezel or display hinges, remove the four rubber screw covers (1) and the four Phillips PM2.5×7.0 screws (2) that secure the display bezel to the display assembly. The rubber screw covers are available in the Rubber Kit, spare part number 482966-001. NOTE: Display inverter on page 46 for procedures on removing the display inverter.
  • Page 92 Remove the display hinges (2). The left and right display hinges are included in the Display Hinge Kit, spare part number 482967-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 93: Top Cover

    Top cover Description Spare part number Top cover (includes TouchPad buttons) 486303-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 94 Remove the following: (1) Two round rubber screw covers on the front edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001. (2) Two cup-shaped rubber screw covers on the right edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001.

  • Page 95: Touchpad

    Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. TouchPad Description Spare part number TouchPad (includes cable and TouchPad button board and cable) 486306-001 Before removing the TouchPad, follow these steps: Shut down the computer.
  • Page 96 Remove the TouchPad bracket (3) by lifting it straight up. Release the ZIF connector (1) to which the TouchPad button board cable is attached, and disconnect the TouchPad button board cable from the TouchPad board. Remove the TouchPad board (2) by lifting it straight up. Reverse this procedure to install the TouchPad.

  • Page 97: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 486309-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 98: Bluetooth Module Cable

    Bluetooth module cable NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. Before removing the Bluetooth module cable, follow these steps: Shut down the computer.

  • Page 99: Speaker

    Speaker Description Spare part number Speaker 486308-001 Before removing the speaker, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 100: Audio/Expresscard Assembly

    Reverse this procedure to install the speaker. Audio/ExpressCard assembly Description Spare part number Audio/ExpressCard assembly (includes ExpressCard slot, cable, headphone and microphone 482959-001 connectors, and SD card reader slot) Before removing the audio/ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 101: Modem Module Cable

    Remove the audio/ExpressCard assembly (3) by sliding it up and to the right. Reverse this procedure to install the audio/ExpressCard assembly. Modem module cable NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001.
  • Page 102 Remove the RJ-11 connector (2) from the clip built into the base enclosure. Reverse this procedure to install the modem module cable. Chapter 4 Removal and replacement procedures...

  • Page 103: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number For use only with computer models with discrete graphics subsystem memory (includes 256 MB of 486300-001 graphics subsystem memory For use only with computer models with discrete graphics subsystem memory (includes 128 MB of 486299-001 graphics subsystem memory For use only with computer models with UMA graphics subsystem memory...
  • Page 104 ● WLAN module (see WLAN module on page ● RTC battery (see RTC battery on page ● Fan (see Fan on page ● Heat sink (see Heat sink on page ● Processor (see Processor on page Remove the system board: Disconnect the modem module cable (1) from the system board.
  • Page 105 Reverse the preceding procedure to install the system board. Component replacement procedures...

  • Page 106: Computer Setup

    Computer Setup This user guide describes features that are common to most models. Some features may not be available on your computer. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

  • Page 107: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. ● To select a menu or a menu item, use the keyboard arrow keys and then press enter, or use a pointing device to click the item.

  • Page 108: Computer Setup Menus

    NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

  • Page 109: Diagnostics Menu

    Select To do this ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default). ● Change a DriveLock user password or master password. NOTE: DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Automatic DriveLock Enable/disable Automatic DriveLock support.

  • Page 110: System Configuration Menu

    System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ●...
  • Page 111 Select To do this NOTE: Availability of the options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Virtualization Technology (select models only; enabled by default). ●...

  • Page 112: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 24.30 cm 9.57 in Width 33.10 cm 13.03 in Height (front to rear) 3.13 to 3.41 cm 1.23 to 1.34 in Weight (computer equipped with an optical drive, WXGA display 2.40 kg 5.29 lbs assembly, 1 memory module, WLAN module, and 6-cell battery) Weight (computer equipped with the optical drive weight saver, 2.10 kg...

  • Page 113: 14.1-Inch, Wxga Display Specifications

    Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 114: Hard Drive Specifications

    Hard drive specifications 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security...

  • Page 115: Dvd±Rw And Cd-Rw Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE DVD+R, DVD+RW, DVD-R, DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, Video DVD-RAM CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD- R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 116: Dvd/Cd-Rw Combo Drive Specifications

    DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD-RW), CD- R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Access time...

  • Page 117: Dvd-Rom Drive

    DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD- RW, Photo CD (single and multisession), CD-Bridge Access time Random <...

  • Page 118: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for ExpressCard DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. 108 Chapter 6 Specifications...

  • Page 119: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 120: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 121 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 122: System Memory Map Specifications

    System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...

  • Page 123: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486305-001.

  • Page 124: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: (1) One captive screw that secures the Bluetooth module compartment cover to the computer (screw is secured with a C-clip) (2) Two captive screws that secure the hard drive bay cover to the computer (screws are secured with C-clips) (3) One captive screw that secures the memory module compartment cover to the computer (screw is secured with a C-clip)

  • Page 125: Phillips Pm2.5×11.0 Captive Screw

    Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm 5.0 mm Where used: One captive screw that secures the hard drive to the computer (screw is secured by a C- clip) Where used: One captive screw that secures the hard drive to the upgrade bay cradle (screw is secured by a C-clip) Phillips PM2.5×11.0 captive screw 115...

  • Page 126: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 116 Chapter 7 Screw listing...

  • Page 127: Phillips 2.5×9.0 Captive Screw

    Phillips 2.5×9.0 captive screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: (1) One captive screw that secures the optical drive or upgrade bay device to the computer (screw is secured by a C-clip) (2) Three captive screws that secure the keyboard to the computer (screws are secured by C-clips) Phillips 2.5×9.0 captive screw 117...

  • Page 128: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive 118 Chapter 7 Screw listing...

  • Page 129: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the upgrade bay device to the computer Where used: One screw that secures the heat sink to the system board on computer models equipped with discrete graphics subsystem memory Phillips PM2.5×4.0 screw 119...

  • Page 130: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WWAN module to the system board Where used: (1) Two screws that secure the modem module to the system board 120 Chapter 7 Screw listing...
  • Page 131 (2) Two screws that secure the WLAN module to the system board Where used: One screw that secures the power button board to the switch cover Where used: 2 screws that secure the display inverter to the display enclosure Where used: 4 screws that secure the TouchPad bracket to the top cover Phillips PM2.5×4.0 screw 121...

  • Page 132: Phillips Pm2.0×3.0 Broad-Head Screw

    Where used: 2 screws that secure the audio/ExpressCard assembly to the top cover Where used: (1) Three screws that secure the system board to the base enclosure on all computer models (2) One screw that secures the system board to the base enclosure on computer models equipped with UMA graphics subsystem memory Phillips PM2.0×3.0 broad-head screw 122 Chapter 7 Screw listing...
  • Page 133 Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the switch cover to the computer Phillips PM2.0×3.0 broad-head screw 123...

  • Page 134: Torx8 T8M2.5×7.0 Screw

    Torx8 T8M2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the switch cover to the computer Where used: 4 screws that secure the display assembly to the computer 124 Chapter 7 Screw listing...
  • Page 135 Where used: 2 screws that secure the display assembly to the computer Where used: 7 screws that secure the top cover to the base enclosure Where used: One screw that secures the speaker to the base enclosure Torx8 T8M2.5×7.0 screw 125...

  • Page 136: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan to the base enclosure Where used: 4 screws that secure the display bezel to the display enclosure 126 Chapter 7 Screw listing...
  • Page 137 Where used: 2 screws that secure the hinges to the display enclosure Phillips PM2.5×7.0 screw 127...

  • Page 138: Phillips Pm2.5×11.0 Captive Screw

    Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Silver 11.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the heat sink to the system board (screws are secured by C-clips) 128 Chapter 7 Screw listing...

  • Page 139: Phillips Pm2.0×5.0 Screw

    Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the top cover to the base enclosure Phillips PM2.0×5.0 screw 129...

  • Page 140: Backup And Recovery In Windows Vista

    Backup and recovery in Windows Vista This chapter describes features that are common to most models. Some features may not be available on your computer. Overview To protect your information, the computer provides tools to back up individual files and folders or your entire hard drive.

  • Page 141: Creating Recovery Discs

    Creating recovery discs After setting up the computer, create a set of recovery discs for the initial backup of the entire hard drive. NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored.

  • Page 142: Backing Up Your Information

    Backing up your information After you create the recovery discs for the initial backup of the entire hard drive, you should schedule automatic backups of your files. You should also back up your files before you modify the hardware or software.

  • Page 143: Backing Up Individual Files Or Folders

    Backing up individual files or folders When you perform a backup of the entire hard drive, you are saving the full factory image, including the Windows operating system, software programs, all personal files and folders, and configuration settings. You can back up a copy of the entire hard drive to either of the following locations: ●...

  • Page 144: Creating System Restore Points

    Creating system restore points In addition to the manual backup-and-recovery tools, you can use Windows System Recovery to automatically back up and restore your information. This feature automatically creates restore points just before a significant change is made to your system, such as the installation of a program or driver. You can also set manual restore points.

  • Page 145: Performing A Recovery

    Performing a recovery In case of hard drive failure or system instability, the computer provides tools to recover your files. You can recover your information using the following methods: NOTE: Have your backup files available. Some of these methods will prompt you for your backup files stored on recovery discs or on a drive.

  • Page 146: Restoring The Computer To A Previous State

    Restoring the computer to a previous state Your computer automatically creates restore points daily (depending on your computer activity) and when you make a major change to the computer, such as adding software or a new driver. If you decide to reverse changes made to the computer, you can revert back to a previous restore point.

  • Page 147: Recovering Information Using Windows Recovery Environment (Winre)

    Recovering information using Windows Recovery Environment (WinRE) Windows Recovery Environment (WinRE) can perform a recovery from either an optional external hard drive where you have backed up your information or from recovery discs that you previously created. CAUTION: Using Windows Recovery Environment (WinRE) will completely erase hard drive contents and reformat the hard drive.

  • Page 148: Recovering Information Using Recovery Manager

    Recovering information using Recovery Manager If other methods do not work, you can recover your hard drive (in its factory state) as a last resort: CAUTION: Using Recovery Manager will completely erase hard drive contents and reformat the hard drive. All files you have created and any software installed on the computer will be permanently removed. Recovery Manager reinstalls the operating system and HP programs and drivers that were installed at the factory.

  • Page 149: Recovering Information Using A Windows Vista Operating System Dvd (Purchased Separately)

    Recovering information using a Windows Vista operating system DVD (purchased separately) You can purchase a Windows Vista® operating system DVD to reboot the computer and repair the operating system. During the restore process, you will be prompted for your entire drive backup files. Make sure that your most recent backup of the hard drive (stored on recovery discs or on an external drive) is easily accessible.

  • Page 150: Backup And Recovery In Windows Xp

    Backup and recovery in Windows XP This chapter describes features that are common to most models. Some features may not be available on your computer. Backing up your information NOTE: You can recover only the files that you have previously backed up. HP recommends that you use the Windows backup utility to create a hard drive backup as soon as you set up your computer.

  • Page 151: Backup Suggestions

    Backup suggestions ● Connect the computer to external power before performing backup and recovery procedures. ● Create system recovery points. ● Store personal files in the My Documents folder and back up these folders periodically. ● Back up templates stored in their associated programs. ●...

  • Page 152: Backing Up All Files And Folders

    Backing up all files and folders When you back up all files and folders, you are saving all personal files and folders, all system files, and configuration settings at one time. NOTE: When you back up all files and folders, this does not include the operating system or programs. NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored.

  • Page 153: Scheduling Backups

    Scheduling backups You can schedule backups for the entire system, for recovery points, or for specific files and folders. Backups can be scheduled at specific intervals (daily, weekly, or monthly) or at specific events, such as at system restart or when you log on. To schedule backups: Select Start >...

  • Page 154: 10 Connector Pin Assignments

    10 Connector pin assignments 1394 Assignment Power Ground TPB- TPB+ TPA- TPA+ 144 Chapter 10 Connector pin assignments...

  • Page 155: Audio-In (Microphone)

    Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 145...

  • Page 156: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 146 Chapter 10 Connector pin assignments...

  • Page 157: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 147...

  • Page 158: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground 148 Chapter 10 Connector pin assignments...

  • Page 159: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 160: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 161: 12 Recycling

    12 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 162 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 163 Disconnect all display panel cables (1) from the display inverter and remove the display inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down.
  • Page 164 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 165 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 166 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 167: Index

    Index Symbols/Numerics battery volume mute 10 1394 port removal 41 wireless 10 location 16 spare part numbers 24, 30, button components 10 pin assignments 144 buttons battery (travel), spare part display release 14 number 29, 30 keyboard light 8 AC adapter, spare part battery bay 17 numbers 29, 35 battery light 12, 14...
  • Page 168 restoring factory settings 97 removal 52 fingerprint reader board Security menu 98 spare part number 24, 28, removal 87 System Configuration 32, 52 spare part number 24, 33, menu 100 specifications 107 using 96 DVD/CD-RW Combo Drive fn key 11 computer specifications 102 precautions 37 front components 14...
  • Page 169 Logo Kit, spare part number 20, spare part numbers 24, 28, jacks audio-in 16 specifications 105, 106, 107 audio-out 16 manual restore points 134 headphone 16 mass storage devices, spare part packing guidelines 39 microphone 16 numbers 28 panels, product description 1 modem 15 memory map specifications 112 parallel port mode 100...
  • Page 170 power button board recovery methods System IDs 99 removal 69 Backup and Restore user management 98 spare part number 20, 30, Center 131 security, product description 5 Recovery Manager 138 serial number 18 power connector 15 Windows Recovery service considerations 36 power cord Environment (WinRE) 137 service tag 42...
  • Page 171 system information 98 system memory map 112 vents 16, 17 system points 136 video, product description 3 system recovery points 142 Virtualization Technology 101 volume down light 13 volume mute button 10 thermal material, volume mute light 13 replacement 73, 75 volume scroll zone 11 tools required 36 volume up light 13...

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