Epson 5000/5500 User Manual

Epson user's manual printer 5000/5500
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Summary of Contents for Epson 5000/5500

  • Page 2 Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
  • Page 3: For United States Users

    For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
  • Page 4 There are a few things you should know about printing on single sheets as opposed to continuous paper. When you print on single sheets, you may notice that your printer prints the first page of your file correctly but then prints too low on the next page, or that it prints the last few lines from one page onto the next.
  • Page 5 Epson products, at (900) 988-4949, Monday through Friday between 7:00 a.m. and 4:00 p.m. Pacific time. For the location of your nearest Epson dealer or Customer Care Center, call the Epson Consumer Information Center at (213) 782-2606.
  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 7 10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 8: Table Of Contents

    Choosing a Place for the Printer ........
  • Page 9 Transporting the Printer ........
  • Page 10: Introduction

    Introduction Your new Epson” printer is an advanced 24-pin dot matrix printer that combines high performance with a wide range of features. Features These features make your Epson printer an outstanding value: Fast printing speed. You can print up to 252 characters per second in 12 cpi draft mode.
  • Page 11: Options

    Chapter 4. The last figure in option part numbers, represented by an asterisk (*), varies by country, Contact your local Epson dealer for the part number in your country. Introduction...
  • Page 12: Finding Your Way Around

    Chapter 6 for a list of problems and solutions. Other chapters contain information on options, general maintenance, specifications, and printer commands. See the end of this manual for a glossary of printer terms and an index. Warnings, Cautions, and Notes WARNING CAUTION equipment.
  • Page 13: Printer Parts

    Introduction Printer Parts Introduction...
  • Page 14: Chapter 1 Setting Up The Printer

    Choosing a Place for the Printer ........
  • Page 15: Unpacking The Printer

    Unpacking the Printer Checking the parts When you unpack the printer, make sure you have all the parts shown below and that none is damaged. Power cord Note: In some locations the power cord may be attached to the printer.
  • Page 16: Choosing A Place For The Printer

    Choosing a Place for the Printer When selecting a place to set up your printer, be sure to follow the guidelines below. Place the printer on a flat, stable surface. Place the printer close enough to the computer for the printer’s interface cable to reach it.
  • Page 17 ActionPrinter 5000 or 22.0 kg (48.5 lbs) for the ActionPrinter 5500. Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feeder, the stand must keep your printer level.
  • Page 18: Assembling The Printer

    Before you turn on the printer, you must remove the locking clip as described here: 1. Remove the paper guide. Lift the printer cover up and off. Grasp both ends of the clear plastic paper-tension unit; lift up the front of the unit and then lift it off.
  • Page 19: Installing The Ribbon Cartridge

    Before installing the ribbon cartridge, make sure that the power cord is not plugged into an electrical outlet. If necessary, lift the printer cover up and off. Grasp both ends of the clear plastic paper-tension unit and lift it up and off also, WARNING: Never move the print head while the printer is turned on;...
  • Page 20 5. Slide the print head from side to side to make sure it moves smoothly. Also check that the ribbon is not twisted or creased. Assembling the Printer Setting Up the Printer...
  • Page 21 7. Replace the printer cover by first inserting the front tabs into the slots on the printer; then lower it into place. Note: You install the optional #7768 or #7770 film ribbons in the same way as you install the ribbon cartridge.
  • Page 22: Attaching The Paper Guide

    Assembling the Printer Attaching the paper guide 1. Place the notches on the paper guide straight down over the mounting posts on the printer. 2. Lower the paper guide until it stops in the upright position. Setting Up the Printer...
  • Page 23: Testing The Printer

    Do not plug power cord. If the power cord is not attached to the printer, connect it to the AC inlet on the printer’s rear panel. 4. Plug the power cord into a properly grounded electrical outlet.
  • Page 24 2. While holding down the turn on the printer. The printer beeps and the platen turns for a few seconds, signalling that the printer is in self-test mode. 3. Move the left edge guide until it locks in place next to the guide mark.
  • Page 25 Insert a sheet of paper between the edge guides until it meets resistance. After a few seconds, the printer loads the paper to the loading position and begins printing the self test. 5. To...
  • Page 26: Connecting The Printer To Your Computer

    Connect the parallel interface cable as described below: 1. Make sure both the printer and computer are turned off; then plug the cable connector securely into the printer’s parallel interface connector. Squeeze the wire clips together until they lock in place on either side of the connector.
  • Page 27: Configuring Your Software For The Printer

    Choosing from a menu Because Epson printers share a great many commands, you can use an application program even if it does not list your printer on its printer selection menu. Choose from the following list (the printers...
  • Page 28: Chapter 2 Paper Handling

    Chapter 2 Paper Handling Selecting a Paper Feeding Method ....... . .2-2 Setting the paper-release lever .
  • Page 29: Selecting A Paper Feeding Method

    Selecting a Paper Feeding Method Your printer can feed single sheets from the top and front and continuous paper from the rear, front, and bottom. Also, you can use the tractor unit for continuous paper as either a push or pull tractor.
  • Page 30 This position is for loading single sheets. Single sheet This position is for loading continuous paper from Push tractor the rear, with the tractor in the push-tractor position. This position is for loading continuous paper from Pull tractor the rear, front, or bottom, with the tractor in the pull-tractor position.
  • Page 31: Using Single Sheets

    Using Single Sheets Your printer can print on single inches) to 257 mm (10.1 inches) wide on the ActionPrinter 5000 and from 148 mm (5.8 inches) to 420 mm (16.5 inches) wide on the ActionPrinter 5500. You can load single sheets from either the top or front of printer.
  • Page 32 Then adjust the right edge guide to match the width of your paper. 4. Insert the paper firmly between the edge guides until it meets resistance; after a few seconds, the printer automatically advances the paper to the loading position. Using Single Sheets...
  • Page 33: Loading Single Sheets From The Front

    Otherwise, you may damage the printer or cause it to lose the top-of-form position. If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly. To eject the paper, press the Loading single sheets from the front 1.
  • Page 34 4. While aligning the paper’s left edge with the edge guide, insert the paper firmly until it meets resistance; after a few seconds, the printer automatically loads the paper to the loading position. Using Single Sheets Paper Handling 2 - 7...
  • Page 35 CAUTION: Use the knob on the right side of the printer only to clear paper jams when Otherwise, you may damage the top-of-form position. If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly. To eject paper, press Note: The printer’s built-in stacker in front of...
  • Page 36: Using Continuous Paper

    If you want to feed paper through the bottom paper slot, use a printer stand that has a large enough opening for paper to feed from the bottom without obstruction.
  • Page 37: Changing Tractor Positions

    The printer comes with the tractor installed in the push-tractor position. Installing in the push-tractor position Make sure the printer is turned off. Lift the printer cover and the paper guide up and off the printer. If necessary, remove the tractor from the pull-tractor position by pressing the lock tabs open while lifting the tractor up and out of the mounting slots.
  • Page 38 You are now ready to load continuous paper with the push tractor. Installing in the pull-tractor position 1. Make sure the power is turned off. Lift the printer cover and paper guide up and off the printer. 2. Grasp both ends of the clear plastic paper-tension unit and lift it up from the front and lift it off the printer.
  • Page 39: Loading Continuous Paper With The Push Tractor

    Using Continuous Paper Loading continuous paper with the push tractor Make sure the printer is turned off and the paper guide is removed. Make sure the tractor is in the push-tractor position and the paper-release lever is in the push-tractor position.
  • Page 40 4. Slide the left sprocket unit to approximately 12 mm (l/2 inch) from the far left position and push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper support so it is midway between the sprocket units.
  • Page 41: Removing Continuous Paper From The Push Tractor

    LOAD/EJECT pressing the CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 42: Loading Continuous Paper With The Pull Tractor

    TEAR-OFF button or the back to the standby position. 1. Make sure the printer is turned off and the paper guide and printer cover are removed. 2. Make sure the tractor is in the pull-tractor position and the paper-release lever is in the pull-tractor position.
  • Page 43 Using Continuous Paper 3. Release the tractor’s sprocket units by pulling the sprocket lock levers forward. 4. Slide the left sprocket unit to approximately 12 mm (1/2 inch) from the far left position and push the sprocket lock lever back to lock the sprocket unit in place.
  • Page 44 (rear, front, or bottom) until it emerges between the platen and print head. 7. Pull the paper up until the perforation between the first and second pages is even with the top of the printer’s ribbon. Paper Handling 2-17...
  • Page 45 Then lock it in place by pushing the sprocket lock lever back. 12. Place the notches on the paper guide straight down over the mounting posts on the printer. 13. Slightly lift the paper guide and then lower it until it rests on the printer.
  • Page 46 Otherwise, you may damage the printer or cause it to lose the top-of-form position. 17. To replace the printer cover, insert the front tabs into the slots on the printer and then lower the cover into place. Paper Handling...
  • Page 47: Removing Continuous Paper From The Pull Tractor

    1. To remove continuous paper when using the pull tractor, tear off the paper at a point before it enters the paper slot. 2. Press the LF/FF button to feed the remaining paper forward, out of the printer. 2-20 Paper Handling...
  • Page 48: Switching Between Continuous Paper And Single Sheets

    Switching to single sheets To switch from continuous paper to single sheets, follow the steps below. 1. If any printed sheets remain in the printer, press the button to advance the paper to the tear-off position. 2. Tear off the printed pages.
  • Page 49: Switching To Continuous Paper

    Slightly lift the paper guide and the printer. Slide both edge guides to the middle of the paper guide. 4. Move the paper-release lever to the push-tractor position. The printer automatically advances loading position when it receives data. Paper Handling 2-22...
  • Page 50: Printing On Special Paper

    Printing on Special Paper In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, and multi-part forms. Before printing on special types of paper, you need to change the paper-thickness setting.
  • Page 51: Multi-Part Forms

    Note: Print speed is reduced for paper-thickness lever settings of 2 and above. Multi-part forms Your printer can print on both single-sheet and continuous multi- part forms. You can load single-sheet multi-part forms only in the front paper slot. You can use multi-part forms of up to four parts (including the original).
  • Page 52: Labels

    • Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when you resume printing. To remove labels from the paper path after you finish printing, first tear off the labels at a point before the paper slot.
  • Page 53: Envelopes

    Always set the paper-thickness lever to position 2, 3, or 4 depending on the thickness of the envelope. Always feed envelopes by inserting the wide edge into the printer. CAUTION: Only use envelopes under normal operating conditions. Printing on the edge of an envelope can damage the print head.
  • Page 54: Chapter 3 Using The Printer

    Chapter 3 Using the Printer Control Panel ............3-2 Lights .
  • Page 55: Control Panel

    (green) On when the operate switch is on and power is supplied. PAUSE (orange) On when printer is not ready to print data. The off unless you press the pause button to prevent printing. DATA (orange) when the printer’s buffer contains data.
  • Page 56: Buttons

    LOAD/EJECT Press this button to load single-sheet or continuous paper to the loading position. However, the printer normally loads paper automatically. If single-sheet paper is already in the loading position, use this button to eject the sheet. If continuous paper is in the loading or tear-off position, press this button to feed it backward to the standby position.
  • Page 57 Press this button to select from among the built-in fonts. Note: The panel’s font name typestyles are meant as guides only; actual printed results Using the Printer Clears the printer’s buffer and initializes the printer settings. LF/FF button to advance the Feeds paper forward in l/180-inch increments.
  • Page 58: Other Control-Panel Features

    Self test: Hold down the LOAD/EJECT on the printer to perform the self test. The self test lets you check that your printer is operating properly and gives you a printout of the current DIP-switch settings. See the section on testing more information.
  • Page 59: Dip Switches

    DIP Switches By setting the two printer’s sets of DIP switches, you can control various printer features, such as the graphics character set and page length. New settings take effect whenever the printer is turned on. The DIP switches are located inside a compartment next to the control panel.
  • Page 60: Dip-Switch Tables

    * The asterisks indicate the default or factory settings. The defaults for DIP switches 1-1, 1-2, 1-3, 1-4, 2-1, and 2-2 vary according to the country. DIP Switches See Tables 3 and 4 Unidirectional Bidirectional* None 8 KB Off* See Table 5 Off* Off* Using the Printer 3-7...
  • Page 61 PC 865 (Norway) Table 5 Page length Page length 8.5 inches (216 mm) 11 inches (279 mm) 11.7 inches (296 mm) inches (305 Using the Printer Set the International character set according to Table 3. 2 - 1 2 - 2...
  • Page 62: Dip-Switch Functions

    DIP switch 1-4 is on, the international character set is always USA. Character tables Your printer has six character tables built-in: five graphics character tables and one italics character table. You can select the character tables with DIP switches 1-1, 1-2, 1-3, and 1-4, according to Table 4.
  • Page 63 Input buffer capacity The printer stores data sent from your computer in its input buffer. Keep DIP switch 1-7 off to select an 8KB buffer. 3-10 Using the Printer...
  • Page 64 1-inch (25.4-mm) margin between the last printable line on one page and the first printable line on the next page. This causes the printer to skip over the perforation between continuous sheets. Most application programs take care of the top and bottom margins.
  • Page 65 When auto line feed is on (DIP switch 2-4 on), the printer accompanies each carriage-return code (CR) received with a line- feed code (LF). If your printer is double spacing, turn DIP switch 2-4 off. If each line overprints the next, turn DIP switch 2-4 on. 3-12...
  • Page 66: Micro Feed

    When you adjust the loading position of single-sheet paper, the printer remembers the new position until you turn off the power. The loading position returns to the factory setting when the power is turned on again.
  • Page 67: Adjusting The Loading Position

    Adjusting the loading position The loading position is the position of the paper after it has been automatically loaded by the printer. If printing is too high or low on the page, change the loading position with the micro-feed feature as follows: 1.
  • Page 68 For continuous paper, the printer remembers this new position even after it has been turned off and back on. The printer has a minimum and maximum loading position. If you try to advance the loading position beyond these limits, the printer beeps and the paper stops moving.
  • Page 69: Tear Off

    After you finished printing, you can use the tear-off feature to advance continuous paper of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position. This feature lets you save paper that would normally be lost between documents.
  • Page 70: Using The Tear Off

    LOAD/EJECT TEAR OFF Using the TEAR OFF Whether or not the printer is in tear-off mode, you can use the TEAR OFF button to advance continuous paper to the tear-off position by following the steps below. Make sure printing has finished. Then press the button.
  • Page 71: Adjusting The Tear-Off Position

    While holding down the button to adjust the tear-off position to a lower position on the page or press the higher position on the page. The printer remembers the new tear-off position. Tear off any printed pages. When you begin printing, the printer automatically feeds the paper back to the loading position and begins printing.
  • Page 72: Typestyles

    The font remains selected until you select another. With Epson’s new ESC/P 2 printer control language, the Roman and Sans Serif fonts are scalable. The minimum size of each font is 8 points and the maximum size is 32 points.
  • Page 73 Typestyles The following shows sample characters for each font: Draft (high-speed draft) * To select high-speed draft, turn DIP-switch 1-6 off. Draft (normal draft) Epson Courier Epson Roman 3-20 Using the Printer...
  • Page 74 Typestyles Epson Roman Proportional Epson Sans Serif Epson Sans Serif Proportional Epson Prestige Epson Script 3-21 Using the Printer...
  • Page 75 Typestyles Epson Script C Epson Orator Epson Orator-S OCR-B 3-22 Using the Printer...
  • Page 76: Character Spacing

    You can condense 10 cpi, 12 cpi, and proportional spacing using software commands or your application program. You cannot condense 15-cpi printing. The printout below shows condensed 10- and 12-cpi printing. This is condensed 10 cpi printing. This is condensed 12 cpi printing. Typestyles Using the Printer 3-23...
  • Page 77: Data Dump Mode

    Data dump mode is a special feature that allows experienced users to find the cause of communication problems between and computer. In data dump mode, the printer produces an exact printout of the codes it receives. To use data dump mode, follow these steps: Make sure paper is loaded and the printer is off.
  • Page 78: Chapter 4 Using Printer Options

    Chapter 4 Using Printer Options Cut-Sheet Feeders ............4-2 Installing a cut-sheet feeder .
  • Page 79: Cut-Sheet Feeders

    You follow the same steps to install either the single-bin or high- capacity cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and printer cover. If the standard tractor is installed in the pull-tractor position, remove it and re-install in the push-tractor position.
  • Page 80: Loading Paper With The Single-Bin Cut-Sheet Feeder

    Hold the cut-sheet feeder in both hands and press back on the latch levers on each side. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Release the latch levers and lower the cut-sheet feeder until it rests on the printer.
  • Page 81 4. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. CAUTION: Do not use multi-part forms, carbon paper, or labels in the cut-sheet feeder. Using Printer Options...
  • Page 82 Replace the paper guide by placing the notches on the paper guide straight down over the mounting posts on the printer. Lower the paper guide into position and then slide the edge guides to the middle.
  • Page 83 Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. Using Printer Options...
  • Page 84 Make sure that the position of the guide allows the paper to move freely up and down. Then lock the right paper guide in place by pushing back on the lock lever. Cut-Sheet Feeders Using Printer Options...
  • Page 85 The cut-sheet feeder automatically loads paper when you send print data to the printer (as long as the also load paper from the cut-sheet feeder by pressing the LOAD/EJECT button.
  • Page 86: Assembling The Double-Bin Cut-Sheet Feeder

    2. Hold the single-bin cut-sheet feeder in both hands. notches in the single-bin cut-sheet feeder over the mounting posts on the rear of the high-capacity cut-sheet feeder. Cut-Sheet Feeders of the high-capacity cut- Fit the Using Printer Options...
  • Page 87 While pushing firmly on the tab locks, press the two cut-sheet feeders together together. 4. Install the assembled double-bin cut-sheet feeder on the printer. See the section on installing a cut-sheet feeder in this chapter. 5. Load paper into each bin. See the sections on loading paper in this chapter.
  • Page 88: Switching Between Continuous Paper And

    Note: When you want to print several pages of continuous paper, fold the first printed page forward at the perforation after the perforation emerges from below the printer feed the printed pages properly and prevents paper jams. Switching to cut-sheet feeder If any printed sheets remain in the printer, press the button to advance the continuous paper to the tear-off position.
  • Page 89: Pull Tractor

    Loading paper with the push tractor and the optional pull tractor 1. Make sure the printer is turned off, the standard tractor is installed in is in the push-tractor position. 2. Remove printer cover, paper guide, and paper-tension unit by lifting them up and off the printer.
  • Page 90: Pull Tractor

    11. Replace the printer cover by inserting the front tabs into the slots on the printer and then lowering the cover into place. Note: When you want to print several pages of continuous paper, fold the first page forward at the perforation after the perforation emerges from below the printer cover.
  • Page 91: Interface Cards

    Interface Cards You can use optional interface cards to supplement your printer’s built-in parallel interface. The Epson interface cards below are compatible with your printer. (Not all interfaces are available in all countries.) Model Number C823051/C823061 C823071/C823081 C82310* * Substitute for last digit, which varies by country.
  • Page 92 Slide the interface card along the slots on both sides of the interface compartment. Push in firmly to make sure you fully insert the connector at the rear of the interface card into the printer’s internal socket. Re-insert the screws and tighten to complete installation of the optional interface.
  • Page 93: The C823051/C823061 Serial Interface Card

    Handshake timing When the vacant area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the vacant area for data in the buffer increases to 528 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.
  • Page 94: Chapter 5 Maintenance And Transportation

    Transporting the Printer ........
  • Page 95: Cleaning The Printer

    Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the optional pull tractor and cut-sheet feeder or feeders, if installed.
  • Page 96: Replacing The Ribbon

    Replacing the Ribbon When the printing becomes too faint, you need to replace the ribbon cartridge. The following Epson ribbon cartridges are recommended: ActIonPrinter 5000 ActionPrinter 5500 To replace the ribbon cartridge, follow the steps in Installing the ribbon cartridge in Chapter 1.
  • Page 97: Transporting The Printer

    Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below: Turn off the printer. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer.
  • Page 98: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting Problems and Solutions Power Supply ........... . Printing .
  • Page 99: Problems And Solutions

    Problems and Solutions This chapter describes problems you may encounter while operating your printer and provides their likely solutions. If you have a printer problem, find it in the list below and then see the appropriate page for the solution. Power supply Power is not being supplied.
  • Page 100: Power Supply

    The light stays off even when the power is switched on again. Check that the printer’s voltage rating matches the voltage of your electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately.
  • Page 101: Printing

    The printer makes a strange noise, the buzzer sounds several times, and the printer stops abruptly. Turn off the printer and check for a paper jam, a ribbon jam, or other problems. If the printer still does not print correctly, contact your dealer.
  • Page 102: Troubleshooting

    The typestyles or characters that are set by your software cannot be printed. Check that the software is correctly configured for your printer. The font selected on the control panel does not print. Your software may be overriding your control panel setting.
  • Page 103 Troubleshooting printed. smaller than expected. button to cancel condensed mode. See what you expected. too low on the page. on so that the printer automatically adds each carriage return. page-length setting with DIP switches 2-1 and the paper. off.
  • Page 104 Always advance the paper to the top of the next page with the LF/FF button before clearing the buffer. Note: You can check the operation of your printer using the self test. (See Running works properly, the printer is operating properly, and the problem probably lies in the computer, cable.
  • Page 105: Paper Handling

    See page 7-4. Troubleshooting paper-release lever is in the single-sheet paper printer and move the ‘paper-release lever to the paper is aligned with the edge guides. fully eject. button to eject paper. Do not use the section on options rotate jams.
  • Page 106 The paper does not eject properly. The page is too long. Tear off the paper and remove it from the printer. Only use paper that is within the specified length range. See page 7-4. data, the platen does not rotate and the push paper.
  • Page 107: Options

    Options When using the cut-sheet feeder, the paper does not feed properly. When you send data, the platen does not feed. PAUSE light is on. Press the When a print command is sent from the computer, the platen rotates but paper does not feed. The cut-sheet feeder may be incorrectly installed.
  • Page 108 When using an optional interface, the printer does not operate properly. The printer does not print or the printout is not what you expected. You may be trying to use an interface card or cable with the wrong specifications.
  • Page 109 Options Troubleshooting 6-12...
  • Page 110: Chapter 7 Technical Specifications

    Printer Specifications ........
  • Page 111: Printer Specifications

    Printer Specifications Printing Printing method: Printing speed: Quality High-speed draft Draft Letter Quality Printing direction: Line spacing: Paper feed speed: Printable columns: Character sizes 1 0 c p i 10 cpi condensed 12 cpi 12 cpi condensed 1 5 c p i...
  • Page 112 You can also select other font/pitch combinations using ESC/P 2 commands. See the command summary in Chapter 8 for details. Scalable fonts: Font Epson Roman Epson Sans Serif Character tables: Character sets: KB or 8 KB (DIP-switch selectable) Min pt...
  • Page 113: Paper

    40 to 58 g/m forms Use only carbonless multi-part forms. Note: You can use recycled paper with this printer; however, you may notice increases in ribbon consumption and paper jamming. If this occurs, use a higher grade of paper. Technical Specifications (5.8...
  • Page 114 23.8 17/16 0.07 0.09 (0.0028 backing sheet 0.16 0.19 (0.0063 — No.6 — 0.16 0.52 (0.0063 to 91 g/m Technical Specifications Printer Specifications inches) 15/16 inches) 15/16 inches) inches) for 0.0031 inches) total 0.0075 inches) (6.5 inches) (9.5 inches) 0.0197...
  • Page 115: Continuous Paper

    Printer Specifications Continuous paper A The minimum top and bottom margins (above and below the perforation) are 9 mm (0.35 inches). B The minimum left and right margins are 13 mm (0.51 inches). However, the maximum printable width is 203 mm (8 inches) for ActionPrinter 5000 or 345 mm (13.6 inches) for ActionPrinter 5500.
  • Page 116: Mechanical

    ActionPrinter 5000 151 mm (5.9 inches) 434 mm (17.1 inches) 368 mm (14.5 inches) 6.1 kg (13.4 lb) Technical Specifications Printer Specifications ActionPrinter 5500 151 mm (5.9 inches) 609 mm (24.0 inches) 368 mm (14.5 inches) 8.4 kg (18.5 lb)
  • Page 117: Electrical

    Rated frequency: Input frequency range: Rated current: Power consumption: Dielectric strength (Between AC line and chassis): Check label on the back of the printer for the voltage Note: of your printer. Technical Specifications AC 120 V AC 103.5 to 132 V to 60 Hz to 60.5 Hz...
  • Page 118: Environmental

    Environmental Tempera lure: Humidity (without condensation): 5° to 35°C (41° to 95°F) Operation: - 30° to 60°C ( -22° to 140°F) Storage: 10% to 80% RH Operation: Storage: 5% to 85% RH Technical Specifications Printer Specifications...
  • Page 119: Interface Specifications

    Interface Specifications Your printer is equipped with a parallel interface. Specifications and pin assignments The built-in parallel interface has the following characteristics: Data format: Synchronization: Handshake timing: Signal level: Connector: The table below provides the connector pin assignments and describes their respective interface signals.
  • Page 120 C H A S S I S - 19-30 INIT ERROR Description A HIGH signal Indicates that the printer cannot receive data. The signal goes HIGH in the following cases: 1) During data entry (ea. char. time) 2) During printing 3) When the PAUSE button is pressed 4) During an error state.
  • Page 121 0.2 microseconds. Data transfer must be carried out by observing the ACKNLG or BUSY signal. (Data transfer to this printer can be carried out only after receipt of the ACKNLG signal or when the BUSY signal is LOW.)
  • Page 122: Interface Timing

    Interface Specifications Interface timing The figure below shows the timing for the parallel interface. 7-13 Technical Specifications...
  • Page 123: Option Specifications

    Cut-sheet feeders * The asterisk is a substitute for the last digit, which varies according to country. Dimensions and weight Dimensions when mounted on the printer; includes printer dimensions Bin capacity Single sheets: C80637* and C80639* Up to 50 sheets of 82-g/m...
  • Page 124 Paper: storage Paper conditions Environmental Temperature: Humidity (without condensation): Note: 90-g/m (24-lb) paper printing is available only under normal environmental conditions. Envelope printing is available only with the C80638* and C80640* cut-sheet feeders, under normal environmental conditions. Temperature: 18° to 22°C (64° to Humidity: to 35°C Operation:...
  • Page 125: Initialization

    Initialization The printer can be initialized (returned to a fixed set of conditions) in three ways: H a r d w a r e i n i t i a l i z a t i o n • Software initialization...
  • Page 126: Chapter 8 Command Summary

    Chapter 8 Command Summary Using the Command Summary ........8-2 Commands Arranged by Topic .
  • Page 127: Using The Command Summary

    Using the Command Summary This printer uses the Epson ESC/P 2 printer control language. You can use these commands to produce high quality, laser-like printouts. ESC/P 2 commands provide scalable fonts (Epson Roman and Epson Sans Serif) and enhanced graphics.
  • Page 128: Commands Arranged By Topic

    ASCII ESC 0 ESC 2 ESC 3 n ESC + n 40 Initialize Printer 55 Turn Unidirectional Mode On/Off 19 Control Paper Loading/Ejecting n = “1” Select bin 1 of CSF n = “2” Select bin 2 of CSF n = “R” Eject a sheet...
  • Page 129: Page Format

    Commands Arranged by Topic Page format ASCII Dec. ESC ( c nn 40 99 ESC ( C nn 40 67 ESC C n ESC C 0 n ESC N n ESC O ESC 1 n ESC Q n Command Summary Description Hex.
  • Page 130: Print Position Motion

    Print position motion Dec. ASCII ESC $ n1 n2 The default unit is 1/60 inch. ESC \ n1 n2 92 The default unit is 1/120 inch in draft mode and 1/180 inch in LQ mode. ESC ( V nn 40 86 ESC ( v 40 118 ESC D...
  • Page 131: Font Selection

    Commands Arranged by Topic ASCII Dec. ESC B ESC J Font selection Dec. ASCII ESC k ESC X nn Cancel ESC X with ESC I’, M, g, p, !, or @ Command Summary Description Hex. 42 Set Vertical Tabs Up to 16 tabs (1-255); last 0B Tab Vertically 4A Perform n/180-inch Line Feed Description...
  • Page 132: Command Summary

    ASCII Dec. ESC P ESC M ESC g ESC p ESC x n ESC E ESC F ESC ! Commands Arranged by Topic Hex. Description Select point, 10.5 Select point, 10.5 Select point, 10.5 Turn Proportional Mode On/Off Select Letter Quality or Draft Draft 1: Letter Quality Select Italic Font...
  • Page 133: Font Enhancement

    Commands Arranged by Topic Font enhancement Dec. ASCII ESC W 1/0 ESC w 1/0 ESC G ESC H ESC S 0 ESC S 1 ESC T ESC ( - nn 40 45 28 ESC - ESC q Command Summary Description Hex.
  • Page 134: Spacing

    Spacing Dec. ASCII ESC SP n ESC ( U nn 40 85 ESC c n1 n2 Character handling Dec. ASCII ESC ( t nn Commands Arranged by Topic Description Hex. Set Intercharacter Space n = number of units of space added to the space between characters Units are 1/120 inch (draft) and 1/180 inch (LQ and proportional)
  • Page 135 Commands Arranged by Topic ASCII Dec. ESC t n ESC R n ESC & nn ESC : 0 n 0 ESC % n ESC 6 8-10 Command Summary Description Hex. Select Character Table Select character table n assigned by ESC ( t n = 0, 1, 2, 3, “1”, “2”, n = 2: Remaps downloaded characters from O-127 to 128-255...
  • Page 136: Bit Image

    Dec. ASCII ESC (^nn 40 94 Bit image ASCII Dec. ESC * Commands Arranged by Topic Description Hex. 37 Enable Upper Control Codes Cancels ESC Print Data as Characters 28 5E ESC ( ^ n1 n = n1 + n: amount of data data: n byte data for printing as character Description...
  • Page 137: Graphics

    Commands Arranged by Topic Graphics ASCII Dec. ESC ( G nn 40 Cancel Graphics mode with ESC @ ESC . The following combination is not allowed: Command Summary 8-12 Hex. Description 28 47 Select Graphics Mode ESC ( G 1 0 n or 49 2E Print Raster Graphics ESC .
  • Page 138: Appendix

    Appendix Character Tables ............A-2 Italic Character Table .
  • Page 139: Character Tables

    Character Tables These character tables are selected by setting DIP switches 1-1, 1-2, 1-3, and 1-4, or by using the ESC t software command. For the graphics character tables, the ESC and ESC software commands let you select whether hex codes 80 to are characters (ESC control codes (ESC Italic Character Table...
  • Page 140 Character Tables Graphics Character Tables PC 437 (United States) character table PC 850 (Multilingual) character table A p p e n d i x A - 3...
  • Page 141 Character Tables PC 860 (Portugal) character table PC 863 (Canada-French) character table Appendix...
  • Page 142 To print the characters in the table on the left, you must first send the ESC (^ command. This command is available only on printers featuring Epson ESC/P 2. A p p e n d i x A - 5...
  • Page 143: International Character Sets

    International Character Sets Country 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E 1-1 1-2 1-3 1-4 0 U.S.A. 1 France 2 Germany 3 United Kingdom 4 Denmark I 5 Sweden 6 Italy 7 Spain I The following seven additional sets are available only by using the ESC R software command.
  • Page 144: Glossary

    A binary digit (0 or 1), which is the smallest unit of information used by a printer or computer. buffer The portion of the printer’s memory used to store data before printing it. byte unit of information consisting of eight bits.
  • Page 145 A troubleshooting feature of communication problems between the printer and When the printer is in data dump mode, it prints each code it receives in hexadecimal notation and ASCII characters. Also called hex dump. default A value or setting that takes effect when the equipment is turned on, reset, or initialized.
  • Page 146 ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you software control of your printer from your computer. It is standard for all Epson printers and supported by most application software for personal computers. font A font is a style of type designated by a family name.
  • Page 147 A typestyle in which the characters slant. Also, a character table that contains italicized characters and symbols. Letter Quality (LQ) One of three print qualities available on your printer. Letter quality provides better readability and appearance at a reduced print speed. also draft high-speed draft.
  • Page 148 The black roller that provides a backing for the paper during printing. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins. proportional printing Printing in which the width of the character varies from character to character.
  • Page 149 The position the printer feeds the paper to when you press the OFF button or when auto tear-off mode is on. Using the micro-feed feature, you can adjust the position so that the paper’s perforation meets the printer’s tear-off edge.
  • Page 150: Index

    Buttons, 3-3 Cable parallel interface, 1-13 Character fonts, 3-4, 3-19, 7-3 pitch, 3-23, 7-3 tables, 3-7-9, A-2-5 Cleaning the printer, 5-2 Connecting the printer, 1-13 Continuous paper loading, 2-12-19 top of form, 2-19, 3-14 Control panel, 3-2 Copy capacity, 2-24...
  • Page 151 3-4 draft, 3-7, 3-10, 3-20 Epson Courier, 3-20 Epson Orator, 3-22 Epson Orator-S, 3-22 Epson Prestige, 3-21 Epson Roman, 3-20-21 Epson Sans Serif, 3-21 Epson Script, 3-21 Epson Script-C, 3-22 high-speed draft, 3-7, 3-10, 3-20 OCR-B, 3-22 Form length...
  • Page 152 PAUSE button, 3-3 Plugging in the printer, 1-10 Printable area, 7-5 Print direction, 3-7, 3-10 Problems, see Troubleshooting Protective materials replacing, 5-4 removing, 1-5 Pull tractor, 2-3, 2-11, 2-15, 4-12 Push tractor, 2-3, 2-10, 2-12 Ribbon cartridge fabric, 1-2, 5-3, 7-7...
  • Page 154: Key Features

    Eleven popular built-in LQ fonts Top, rear, front, and bottom paper feed paths Easy-to-operate front control panel Efficient, advanced paper handling system Versatile, reliable high-resolution printing backed by Epson two-year limited warranty EPSON AMERICA, INC. 20770 Madrona Avenue,Torrance, CA 90503 Printed in Japan 91.07-4...

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