Dell 810 Owner's Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Server
  5. 810
  6. Owner's manual
Dell 810 Owner's Manual

Dell 810 Owner's Manual

Owners manual
Hide thumbs Also See for 810:
Table of Contents

Quick Links

See also: User Manual
Dell™ PowerEdge™ R810
Hardware Owner's
Manual
Regulatory Model: E05S
Regulatory Type: E05S001
Table of Contents
loading

Related Manuals for Dell 810

Summary of Contents for Dell 810

  • Page 1 Dell™ PowerEdge™ R810 Hardware Owner’s Manual Regulatory Model: E05S Regulatory Type: E05S001...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. Microsoft and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents About Your System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..LCD Panel Features .
  • Page 4 Other Information You May Need ... . Using the System Setup Program and UEFI Boot Manager ... . . Choosing the System Boot Mode .
  • Page 5 Using the Setup Password ... . . Embedded System Management ... . iDRAC6 Configuration Utility ....Entering the iDRAC6 Configuration Utility .
  • Page 6 Removing a Power Supply ... . . Installing a Power Supply ....Removing the Power Supply Blank .
  • Page 7 Removing Expansion-Card Riser 2 ..Installing Expansion-Card Riser 2 ..iDRAC6 Enterprise Card (Optional) ... Installing an iDRAC6 Enterprise Card .
  • Page 8 Removing the SAS Backplane ..Installing the SAS Backplane ... Power Distribution Board ....Removing the Power Distribution Board .
  • Page 9 Troubleshooting the System Battery ... Troubleshooting Power Supplies ... . Troubleshooting System Cooling Problems ..Troubleshooting a Fan .
  • Page 10 ..... . Contacting Dell .....

  • Page 11: About Your System

    Dell Support website at Enters the SAS Configuration Utility. For more information, see the SAS adapter documentation on the Dell Support website at support.dell.com/manuals. Enters the PERC configuration utility. For more information, see the PERC card documentation on the Dell Support website at support.dell.com/manuals.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.
  • Page 13 Item Indicator, Button, or Icon Description Connector NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

  • Page 14: Lcd Panel Features

    Item Indicator, Button, or Icon Description Connector System identification The identification buttons on the front button and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.

  • Page 15: Home Screen

    Figure 1-2. LCD Panel Features Item Buttons Description Left Moves the cursor back in one-step increments. Select Selects the menu item highlighted by the cursor. Right Moves the cursor forward in one-step increments. During message scrolling: • Press once to increase scrolling speed. •...

  • Page 16: Setup Menu

    LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen. To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home...

  • Page 17: View Menu

    View Menu Option Description DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP , and Subnet (IPv6 does not have Subnet). Displays the MAC addresses for DRAC, iSCSIn, or NETn. Name Displays the name of the Host, Model, or User String for the system.

  • Page 18: Back-Panel Features And Indicators

    Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.
  • Page 19 Item Indicator, Button, or Icon Description Connector PCIe slot 1 PCI Express (Generation 2) x8 link expansion slot (24.13 cm [9.5"] length). PCIe slot 2 PCI Express (Generation 2) x4 link expansion slot (low-profile 24.13 cm [9.5"] maximum length, with a standard height bracket).

  • Page 20: Guidelines For Connecting External Devices

    Item Indicator, Button, or Icon Description Connector USB connectors (4) Connect USB devices to the system. The ports are USB 2.0-compliant. Video connector Connects a monitor to the system. Serial connector Connects a serial device to the system. VFlash media slot Connects an external SD memory card (optional) for the optional iDRAC6 Enterprise...

  • Page 21: Power Indicator Codes

    Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link indicator is amber The NIC is connected to a valid network link at 10/100 Mbps.

  • Page 22: Lcd Status Messages

    Figure 1-4. Power Supply Status Indicator power supply status indicator LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

  • Page 23: Viewing Status Messages

    Viewing Status Messages If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error. Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a...
  • Page 24 Code Text Causes Corrective Actions Memory exceeded allowable Remove AC power to the E1116 Memory temperature and has been system for 10 seconds and disabled, disabled to prevent damage restart the system. temp above to the components. range. Power See "Troubleshooting cycle AC.
  • Page 25 Code Text Causes Corrective Actions A power fault detected when Remove AC power to the E122C CPU Power powering up the system for 10 seconds and Fault. Power processor(s). restart the system. cycle AC. If the problem persists, see "Getting Help" on page 195.
  • Page 26 Code Text Causes Corrective Actions The system is no longer fan Check LCD for additional E1313 Fan redundant. Another fan scrolling messages. See redundancy failure would put the system "Troubleshooting a Fan" lost. Check at risk of over-heating. on page 168. fans.
  • Page 27 Code Text Causes Corrective Actions Processors are in an Check if the processors E141C Unsupported unsupported configuration. are installed as per the CPU configur- supported configuration. ation. Check For more information on CPU or BIOS supported processor revision. configurations, see Table 3-5.
  • Page 28 Code Text Causes Corrective Actions The system BIOS reported a Remove AC power to the E1422 CPU # machine machine check error. system for 10 seconds and check error. restart the system. Power cycle If the problem persists, see "Getting Help" on page 195.
  • Page 29 Code Text Causes Corrective Actions The power supply subsystem See "Troubleshooting E1624 Lost power is no longer redundant. If Power Supplies" on supply the remaining power supply page 167. redundancy. fails, the system will shut Check PSU down. cables. The power supplies in the Ensure that power E1626 Power Supply system are not of the same...
  • Page 30 Code Text Causes Corrective Actions The system BIOS reported Check the SEL for more E1710 I/O channel an I/O channel check. information and then check error. clear the SEL. Remove Review & AC power to the system clear SEL. for 10 seconds and restart the system.
  • Page 31 Code Text Causes Corrective Actions The system BIOS Check the SEL for more E1714 Unknown determined there has been information and then error. Review an error in the system, but is clear the SEL. Remove & clear SEL. unable to determine its AC power to the system origin.
  • Page 32 Code Text Causes Corrective Actions The system BIOS reported a Reinstall the expansion E171F PCIe fatal PCIe fatal error on a card and the error on Bus component that resides in corresponding expansion- ## Device ## PCI configuration space at card riser.
  • Page 33 Code Text Causes Corrective Actions One or both of the PCIe Reinstall the missing riser E1A12 PCI Riser not risers are missing. This card(s). See "Installing detected. prevents the system from Expansion-Card Riser 1" Check Riser. powering on. on page 121 and "Installing Expansion- Card Riser 2"...
  • Page 34 Code Text Causes Corrective Actions USB cable to the control Reseat the cable. If the E1A1D Control panel panel is missing or bad. problem persists, replace USB cable not cable. detected. Check cable. If the problem persists, see "Getting Help" on page 195.
  • Page 35 Code Text Causes Corrective Actions Interrupt controller failure. Remove AC power to the E2016 Interrupt system for 10 seconds and Controller restart the system. failure. Power cycle If the problem persists, see "Getting Help" on page 195. Timer refresh failure. Remove AC power to the E2017 Timer refresh system for 10 seconds and...
  • Page 36 Code Text Causes Corrective Actions System management Remove AC power to the E201C SMI interrupt (SMI) system for 10 seconds and initializati initialization failure. restart the system. on failure. Power cycle If the problem persists, see "Getting Help" on page 195. BIOS shutdown test failure.
  • Page 37 Code Text Causes Corrective Actions The system BIOS could not See "Troubleshooting E2023 BIOS unable enable memory mirroring System Memory" on to mirror because of a faulty memory page 169. memory. Check module or an invalid DIMMs. memory configuration. QuickPath Interconnect See "Getting Help"...
  • Page 38 Code Text Causes Corrective Actions The system BIOS spared the Remove AC power to the E2112 Memory spared memory because it system for 10 seconds and on Card x determined that the restart the system. DIMM ##. memory has too many Power cycle If the problem persists, errors.
  • Page 39 If the problem persists, see "Getting Help" on page 195. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on the Dell Support website at support.dell.com/manuals. About Your System...

  • Page 40: System Messages

    System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
  • Page 41 Message Causes Corrective Actions The memory configuration Ensure that the memory Alert! Node does not support node modules are installed in a Interleaving interleaving, or the configuration that supports disabled! Memory configuration has changed node interleaving. Check configuration (for example, a memory other system messages for does not support module has failed) so that...
  • Page 42 Message Causes Corrective Actions An error caused the system to Check other system Alert! System reboot. messages for additional fatal error information for possible during previous causes. boot. System is in manufacturing Reboot to take the system BIOS mode. out of manufacturing mode. MANUFACTURING MODE detected.
  • Page 43 Message Causes Corrective Actions Mismatched processors have Ensure that all processors CPUs with been installed in the system. have the same cache size, different cache number of cores and logical sizes detected. processors, and power rating. CPUs with Ensure that the processors different core are properly installed.
  • Page 44 Message Causes Corrective Actions Mouse or keyboard cable is Reseat the mouse or Error 8602 - loose or improperly keyboard cable. Auxiliary Device connected. Failure. Verify Ensure that the mouse or that mouse and Defective mouse or keyboard. keyboard is operational. See keyboard are "Troubleshooting a USB securely...
  • Page 45 Message Causes Corrective Actions Overcurrent detected at the See "Getting Help" on Keyboard fuse has keyboard connector. page 195. failed The USB ports are disabled Power down and restart the Local keyboard in the system BIOS. system from the power may not work button, and then enter the because all user...
  • Page 46 Message Causes Corrective Actions The memory module is not Replace or reseat the DIMMs properly seated. memory module(s). See disabled - "Removing Memory MemBIST error The memory module Modules" on page 107 and connector or the processor DIMMs "Installing Memory Modules"...
  • Page 47 Message Causes Corrective Actions Unsupported memory Ensure that the memory DIMM modules. modules are installed in a unsupported: valid configuration. See DIMM Lockstep "General Memory Module pair DIMM Installation Guidelines" on disabled. Please page 100. replace the DIMM or remove the lockstep pair.
  • Page 48 Message Causes Corrective Actions The memory modules are not Replace or reseat the MemBIST timeout: properly seated. memory module(s). See DIMM Lockstep "Removing Memory Pair DIMM The memory module Modules" on page 107 and disabled. Please connector may be exposed to "Installing Memory Modules"...
  • Page 49 Message Causes Corrective Actions Different rank memory Ensure that the memory DIMM population modules are mixed following modules are installed in a violation: DIMM an invalid configuration. valid configuration. See Lockstep Pair "General Memory Module DIMM Installation Guidelines" on disabled.
  • Page 50 Message Causes Corrective Actions Faulty or improperly installed See "Troubleshooting System Memory double memory modules. Memory" on page 169. word logic failure at address, read value expecting value Invalid memory Ensure that the memory Memory configuration. The system modules are installed in a Initialization will run but with less memory valid configuration.
  • Page 51 Message Causes Corrective Actions Faulty or missing optical Use a bootable USB key, CD, No boot device drive subsystem, hard drive, or hard drive. If the problem available or hard-drive subsystem, or persists, see non-bootable USB key "Troubleshooting an Internal installed.
  • Page 52 Message Causes Corrective Actions Faulty or improperly installed Reseat the PCIe card in the PCIe Training PCIe card in the specified specified slot number. See Error: Expected slot. "Troubleshooting Expansion Link Width is x, Cards" on page 177. If the Actual Link Width problem persists, see is y.
  • Page 53 Message Causes Corrective Actions The drive connected to the Replace the faulty drive. SATA port x specified SATA port is faulty. device auto- sensing error SATA port x device configuration error SATA port x device error Faulty hard drive, USB Replace the USB medium or Sector not found device, or USB medium.
  • Page 54 Message Causes Corrective Actions Incorrect Time or Date Check the Time and Date Time-of-day not settings; faulty system settings. See "Using the set - please run battery. System Setup Program and SETUP program UEFI Boot Manager" on page 59. If the problem persists, replace the system battery.
  • Page 55 The iDRAC6 Enterprise card Restore the flash memory flash memory may be using the latest version on corrupted. support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Improperly seated memory Reseat the memory modules.
  • Page 56 Message Causes Corrective Actions The control panel is not Install the control panel, or Warning: Control installed or has a faulty cable check the cable connections Panel is not connection. between the display module, installed. the control panel board, and the system board.

  • Page 57: Warning Messages

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on the Dell Support website at support.dell.com/manuals. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

  • Page 58: Diagnostics Messages

    Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation on the Dell Support website at support.dell.com/manuals. Other Information You May Need...

  • Page 59: Using The System Setup Program

    Using the System Setup Program and UEFI Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 60: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press immediately after you see the following message: = System Setup If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message.

  • Page 61: System Setup Options

    System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option Description System Time Sets the time on the system's internal clock.
  • Page 62 Option Description SATA Settings Displays a screen to enable or disable the integrated SATA controller and ports. See "SATA Settings Screen" on page 65. Boot Settings Displays a screen to specify the boot mode (BIOS or UEFI). For BIOS boot mode, you can also specify the boot devices.

  • Page 63: Memory Settings Screen

    Option Description Report Keyboard Errors Enables or disables reporting of keyboard errors during (Report default) the POST. Select Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST.

  • Page 64: Processor Settings Screen

    Option Description Node Interleaving If this field is Enabled, memory interleaving is supported (Disabled default) if a symmetric memory configuration is installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA) (asymmetric) memory configurations. Processor Settings Screen Option Description 64-bit Specifies if the processor(s) support 64-bit extensions.

  • Page 65: Sata Settings Screen

    Option Description When set to Enabled, the processor(s) can switch to a (Enabled default) minimum performance state when idle. C States When set to Enabled, the processor can operate in all (Disabled default) available power states. Processor X Family- Displays the family and model number of each processor. Model-Stepping A submenu displays the core speed, the amount of cache memory, and the number of cores of the processor(s).

  • Page 66: Integrated Devices Screen

    Option Description Hard-Disk Drive Determines the order in which the BIOS attempts to Sequence boot from hard drives in the system during system startup. USB Flash Drive Determines the emulation type for a USB flash drive. If Emulation Type Boot Mode is set to UEFI, this field is disabled. Boot Sequence Retry If this field is enabled and the system has failed to boot, (Disabled default)

  • Page 67: Pci Irq Assignments Screen

    Option Description OS Watchdog Timer Aids recovery of the operating system, if your system (Disabled default) stops responding. If set to Enabled, the operating system is allowed to initialize the timer. I/OAT DMA Engine Enables/disables the I/O Acceleration technology option. (Disabled default) Embedded Video Enables/disables BIOS support for the Embedded Video...

  • Page 68: Embedded Server Management Screen

    Option Description External Serial Connector Specifies whether Serial Device 1, Serial Device 2, or Remote Access Device has access to the external serial connector. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

  • Page 69: Power Management Screen

    Power Management Screen Option Description Power Management Options are OS Control, Active Power Controller, Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance.

  • Page 70: System Security Screen

    System Security Screen Option Description System Password Displays the current status of the password security feature and allows a new system password assignment and verification. NOTE: See Using the "Using the System Password" on page 75 for more information. Setup Password Restricts access to the System Setup program by using a setup password.
  • Page 71 Option Description CAUTION: TPM Clear Clearing the TPM will lose all encryption (No default) keys in the TPM. This option prevents booting to the operating system and results in data loss if the encryption keys cannot be restored. Back up the TPM keys prior to enabling this option.

  • Page 72: Exit Screen

    Exit Screen Press to exit the System Setup program; the Exit screen displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Entering the UEFI Boot Manager ® NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft ®...

  • Page 73: Uefi Boot Manager Screen

    Keys Action Refreshes the UEFI Boot Manager screen, or returns to the UEFI Boot Manager screen from the other program screens. Displays the UEFI Boot Manager help file. UEFI Boot Manager Screen Option Description Continue The system attempts to boot to devices starting with the first item in the boot order.

  • Page 74: Uefi Boot Settings Screen

    UEFI Boot Settings Screen Option Description Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Enable/Disable Boot Disables and enables a boot option in the boot option Option list. Change Boot Order Changes the order of the boot option list. One-Time Boot From File Sets a one-time boot option not included in the boot option list.

  • Page 75: Using The System Password

    Using the System Password When a system password is assigned, the system prompts for the password during start up. Assigning a System Password Before assigning a system password, enter the System Setup program and check the System Password option. When a system password is assigned, System Password is Enabled. If Password Status is Unlocked, you can change the system password.
  • Page 76 6 Either reboot the system now for the password protection to take effect or continue working. NOTE: Password protection does not take effect until the system reboots. Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 77), the system accepts your setup password as an alternate system password.

  • Page 77: Using The Setup Password

    Deleting or Changing an Existing System Password 1 Enter the System Setup program and select the System Security. 2 Highlight Setup Password, press to access the setup password window. Press twice to clear the existing setup password. The setting changes to Not Enabled. 3 If you want to assign a new setup password, perform the steps in "Assigning a Setup Password"...

  • Page 78: Embedded System Management

    Lifecycle Controller. For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation on the Dell Support website at support.dell.com/manuals. Using the System Setup Program and UEFI Boot Manager...

  • Page 79: Idrac6 Configuration Utility

    iDRAC6 Configuration Utility The iDRAC6 Configuration Utility is a pre-boot configuration environment that allows you to view and set parameters for the iDRAC6 and for the managed server. The iDRAC6 Configuration Utility provides the following features: • Enables fault logging and SNMP alerting •...
  • Page 80 Using the System Setup Program and UEFI Boot Manager...

  • Page 81: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 82 Figure 3-1. Inside the System cooling shroud power supply bays (2) expansion-card riser 2 expansion-card riser 1 heat sinks (4) memory modules (32) hard drives (6) control panel optical drive (optional) cooling fans (6) cooling fan assembly internal dual SD module Installing System Components...

  • Page 83: Front Bezel (Optional)

    Front Bezel (Optional) Removing the Front Bezel 1 Unlock the keylock at the left end of the bezel. 2 Lift up the release latch next to the keylock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.

  • Page 84: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Closing The System

    Figure 3-3. Opening and Closing the System latch latch release lock cover Closing the System 1 Place the cover onto the chassis and offset it slightly toward the back of the system, so that the slots on the sides of the cover fit into the corresponding hooks on the sides of the chassis.

  • Page 86: Hard Drives

    Hard Drives All drives connect to the system board through the SAS/SATA backplane board mounted on the front-chassis assembly. Hard drives are supplied in hot-swappable drive carriers that fit in the hard-drive bays. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the SAS controller card to ensure that the host adapter is configured correctly to support hot-swap drive removal and installation.

  • Page 87: Installing A Hard-Drive Blank

    Figure 3-4. Removing or Installing a Hard-Drive Blank hard-drive blank release button Installing a Hard-Drive Blank 1 If installed, remove the front bezel. See "Removing the Front Bezel" on page 83. 2 Insert the drive blank into the drive bay until the release button clicks into place.
  • Page 88 If the drive has been online, the green activity/fault indicator flashes as the drive is powered down. When the drive indicators are off, the drive is ready for removal. 3 Press the release button. The hard-drive carrier handle lifts automatically. 4 Slide the hard-drive carrier out until it is free of the drive bay.

  • Page 89: Installing A Hard-Drive Carrier

    Installing a Hard-Drive Carrier CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA backplane. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

  • Page 90: Removing A Hard Drive From A Hard-Drive Carrier

    Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See Figure 3-6. Figure 3-6. Removing or Installing a Hot-Swap Hard Drive Into a Hard-Drive Carrier hard drive hard-drive carrier SAS/SATA screw hole...

  • Page 91: Installing A Hard Drive Into A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 92 7 If you are not adding a new optical drive, install the optical drive insert. 8 Close the system. See "Closing the System" on page 85. 9 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 10 If applicable, install the front bezel.

  • Page 93: Installing An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 94: Power Supplies

    Power Supplies Your system supports two 1100 W power supply modules. If two power supplies are installed, the second power supply provides hot- swappable, power redundancy. In redundant mode, the system distributes the power load across both power supplies to maximize efficiency. When a power supply is removed with the system powered on, the full power load is picked up by the remaining power supply.

  • Page 95: Installing A Power Supply

    Figure 3-8. Removing and Installing a Power Supply power supply power supply handle velcro strap release tab Installing a Power Supply 1 Verify that the power supplies are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label.

  • Page 96: Removing The Power Supply Blank

    3 Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-8. NOTE: If you unlatched the cable management arm in step 1 of the previous procedure, relatch it.

  • Page 97: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown and loss of data.

  • Page 98: Front-Chassis Assembly

    1 Route the power/data cables along the chassis wall. See step 2 and step 3 of "Sliding the Front-Chassis Assembly" on page 98. 2 Lower the cooling shroud into the system and align the shroud tabs with the slots on the system chassis. See Figure 3-9. 3 Close the system.
  • Page 99 Figure 3-10. Front-Chassis Assembly front-chassis assembly control panel cable USB cable SAS backplane power cable cable clamp RAID battery carrier release tabs (2) SATA cable SAS cables (2) To slide the front-chassis assembly back into the chassis: 1 Slide the assembly inside until the assembly snaps into position. NOTE: For proper system cooling, make sure that the cables inside the system do not obstruct airflow.

  • Page 100: System Memory

    3 Route the SAS backplane/USB/optical drive power cables through the cable clamp, and the control panel cable along the chassis wall. See Figure 3-10. CAUTION: To prevent the memory modules from being damaged, ensure that all cables connected to the front-chassis assembly are free of obstructions. 4 Replace the cooling shroud.
  • Page 101 • The memory configuration for each processor must be identical for optimal performance. • Memory modules must be installed beginning with socket A1 or A2 for processor 1, B1 or B2 for processor 2, and C1 or C2 for processor 3, D1 or D2 for processor 4.
  • Page 102 Table 3-2. Memory Configurations (Same DIMM Size) NOTE: DIMMs A1-A8 are assigned to processor 1, DIMMs B1-B8 are assigned to processor 2, and so on. For configurations with two processors, DIMMs A1-A8 and DIMMs C1-C8 are assigned to processor 1 while DIMMs B1-B8 and DIMMs D1-D8 are assigned to processor 2.
  • Page 103 Processors CPU1 CPU2 CPU3 CPU4 A1,A3, B1,B3, C1,C3, D1,D3, A2,A4 B2,B4 C2,C4 D2,D4 A1,A3, B1,B3, C1,C3, D1,D3, A5,A2, B5,B2, C5,C2, D5,D2, A4,A6 B4,B6 C4,C6 D4,D6 A1,A2, B1,B2, C1,C2, D1,D2, A3,A4, B3,B4, C3,C4, D3,D4, A5,A6, B5,B6, C5,C6, D5,D6, A7,A8 B7,B8 C7,C8 D7,D8 A1,A3, B1,B2,...
  • Page 104 Table 3-3. Memory Configurations (Mixed DIMM Sizes) NOTE: DIMMs A1-A8 are assigned to processor 1, DIMMs B1-B8 are assigned to processor 2, and so on. For configurations with two processors, DIMMs A1-A8 and DIMMs C1-C8 are assigned to processor 1 while DIMMs B1-B8 and DIMMs D1-D8 are assigned to processor 2.

  • Page 105: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 106 Figure 3-11. Installing and Removing a Memory Module memory module memory module socket ejectors (2) alignment key 8 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.

  • Page 107: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 108: Cooling Fans

    4 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 96. 5 Slide the front-chassis assembly away from the chassis. See "Front-Chassis Assembly" on page 98. 6 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket.
  • Page 109 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 110: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 111: Installing The Cooling Fan Assembly

    Figure 3-13. Removing and Installing the Cooling Fan Assembly release levers (2) fan assembly slots (2) Installing the Cooling Fan Assembly 1 Orient the cooling fan assembly in the appropriate direction. See Figure 3-1. 2 Align the slots on the sides of the cooling fan assembly with the tabs on the system chassis.

  • Page 112: Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 113: Internal Nic Hardware Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 114: Expansion Cards And Expansion-Card Risers

    Figure 3-15. Installing a NIC Hardware Key NIC hardware key ISCSI KEY connector 5 Close the system. See "Closing the System" on page 85. 6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Expansion Cards and Expansion-Card Risers Expansion Card Installation Guidelines Your system supports up to six Generation 2 PCIe expansion cards installed in...
  • Page 115 • Riser 1 Slot 1: x8 link expansion slot (24.13 cm [9.5"] length) Slot 2: x4 link expansion slot (low-profile 24.13 cm [9.5"] maximum length, with a standard height bracket) • System Board Slot 3: x8 link expansion slot (low-profile 24.13 cm [9.5"] length) Slot 4: x8 link expansion slot (low-profile 24.13 cm [9.5"] length) •...

  • Page 116: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 117 5 Slide out the expansion-card latch and remove the filler bracket. See Figure 3-16. 6 Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector. 7 Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.

  • Page 118: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Expansion-Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 120 Figure 3-17. Installing or Removing Expansion-Card Riser 1 blue tab expansion-card riser 1 integrated storage controller card expansion-card slot 1 connector expansion-card slot 2 riser guide pin riser 1 connector on system board riser guide Installing System Components...

  • Page 121: Installing Expansion-Card Riser 1

    Installing Expansion-Card Riser 1 1 Align the expansion-card riser with the slot on the riser guide and the riser guide pin on the system board. See Figure 3-17. 2 Lower the expansion-card riser into place until the expansion-card riser connector is fully seated. 3 If applicable, reinstall the storage controller card.

  • Page 122: Installing Expansion-Card Riser 2

    Figure 3-18. Installing or Removing Expansion-Card Riser 2 expansion-card riser 2 expansion-card slot 5 slot on chassis riser 2 connector on system board riser guide pins (2) expansion-card slot 6 Installing Expansion-Card Riser 2 1 Align the expansion-card riser with the riser guide pins on the system board and the slot on the chassis.

  • Page 123: Idrac6 Enterprise Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 124 Figure 3-19. Installing or Removing an iDRAC6 Enterprise Card (Optional) iDRAC6 enterprise card VFlash media slot VFlash SD card retention standoff posts (2) retention standoff tabs (2) iDRAC6 enterprise card connector 5 If applicable, connect the Ethernet cable from the iDRAC6 Enterprise Card connector on the system back panel.

  • Page 125: Removing An Idrac6 Enterprise Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 126: Removing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 127 Figure 3-20. Installing the Integrated Storage Controller Card expansion card riser 1 SAS data cable connectors (2) SAS data cables (2) integrated storage controller card alignment guides (2) integrated storage controller card connector Installing System Components...

  • Page 128: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 129: Removing A Vflash Media Card

    NOTE: The slot is keyed to ensure correct insertion of the card. 3 Press inward on the card to lock it into the slot. Removing a VFlash Media Card To remove the VFlash media, push inward on the card to release it, and pull the card from the card slot.

  • Page 130: Installing The Raid Battery

    Figure 3-21. Removing or Installing the RAID Battery RAID battery cable RAID battery battery carrier tabs (2) slots (2) Installing the RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-21. 2 Align the tabs on the battery carrier with the battery carrier slots on the chassis.

  • Page 131: Internal Dual Sd Module (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 132: Installing The Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 133: Processors

    1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 84. 3 Position the module so the tabs on the underside of the tray fit into the hooks on the front-chassis assembly, then lower the opposite edge of the card into place.

  • Page 134: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 135 Figure 3-23. Installing and Removing the Heat Sink heat sink release levers (2) Installing System Components...
  • Page 136 CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 9 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position by pushing down and pulling out from under the tab.
  • Page 137 Figure 3-24. Removing and Installing a Processor processor notches in processor (2) socket keys (2) processor shield ZIF socket socket-release lever pin 1 indicators (2) CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor.

  • Page 138: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 139 Figure 3-25. Removing the Cover From the Processor Socket plastic socket cover processor socket 2 Remove the processor from the packing material by the processor’s edges only. Do not touch the bottom of the processor. Handle the processor carefully with your fingers on the side edges. Place your hand beneath the processor when you are moving it to the system.
  • Page 140 6 Align the notches in the processor with the socket keys on the ZIF socket. See Figure 3-24. 7 Install the processor in the socket. Keep the processor level (see Figure 3-24) and insert it straight down into the socket. Allow the processor to float on the pins, allowing the processor shield to hold it in place.

  • Page 141: Flexmem Bridge

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 142 10 Reconnect your system and peripherals to their electrical outlets, and turn on the system. Figure 3-26. Removing and Installing a FlexMem Bridge FlexMem Bridge notch in FlexMem Bridge socket key (2) processor shield ZIF socket socket-release lever Installing System Components...

  • Page 143: Removing A Flexmem Bridge

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 144: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 145 Figure 3-27. Replacing the System Battery positive side of battery connector system battery negative side of battery connector 3 Locate the battery socket. See Figure 6-1. 4 If installed, remove the storage controller card. See "Removing the Integrated Storage Controller Card" on page 126. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 146: Sas Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 147 6 Disconnect the SAS data cable(s) and power cable from the backplane. See Figure 3-28. 7 If required, disconnect the power/data cable from the optical drive. See See "Removing an Optical Drive" on page 91. 8 Push the blue release tabs in the direction of the arrows marked on the hard-drive housing and slide the backplane upwards.

  • Page 148: Installing The Sas Backplane

    Installing the SAS Backplane 1 Align the slots on the SAS backplane with the tabs on the front-chassis assembly. 2 Slide down the SAS backplane until the blue release tabs snap into place. 3 Attach the SAS A cable to the SAS A connector on the backplane and the SAS B cable to the SAS B connector.

  • Page 149: Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 150 Figure 3-29. Power Distribution Board power distribution board release tab securing slot power cable power distribution board connector Installing System Components...

  • Page 151: Replacing The Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 152: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 153 6 If applicable, install the front bezel. See "Installing the Front Bezel" on page 83. Figure 3-30. Removing and Installing the Control Panel Display Module T8 Torx screw T10 Torx screw (3) display module cable control panel cable power cable USB connector control panel board display module...

  • Page 154: Removing The Control Panel Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 155: System Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 156 6 Remove the cable clamp. See Figure 3-10. 7 If applicable, remove the RAID battery. See "Removing a RAID Battery" on page 129. 8 Remove the RAID battery carrier. See Figure 3-21. 9 Remove the memory modules. See "Removing Memory Modules" on page 107.
  • Page 157 CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. 20 Hold the processor board by the handle and a heat-sink release lever (see Figure 3-23). Angle the processor board out toward the back of the system and lift the board out of the chassis.

  • Page 158: Installing The System Board Assembly

    Installing the System Board Assembly 1 Unpack the new system board assembly. 2 Grasp the I/O board by its edge and the release pin and lower it into the chassis. 3 Position the I/O board to the bottom of the chassis until it lays completely flat.
  • Page 159 16 If applicable, install the NIC hardware key on the system board. See "Internal NIC Hardware Key" on page 113. 17 Install the expansion card risers. See "Installing Expansion-Card Riser 1" on page 121 and "Installing Expansion-Card Riser 2" on page 122. 18 Install all expansion cards and the integrated storage controller card.
  • Page 160 Installing System Components...

  • Page 161: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 162: Troubleshooting The Video Subsystem

    Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 If two monitors are attached to the system, disconnect one monitor. The system supports only one monitor attached to either the front or rear video connector.

  • Page 163: Troubleshooting A Serial I/O Device

    for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings. 4 Reconnect and power on each USB device one at a time. 5 If a device causes the same problem, power down the device, replace the USB cable, and power up the device.

  • Page 164: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 165: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 166: Troubleshooting The System Battery

    • USB memory key • NIC hardware key • Internal Dual SD Module • Expansion cards and both expansion-card risers • Integrated storage controller • iDRAC6 Enterprise card • Power supplies • Processors and heat sinks 4 Ensure that all cables are properly connected. 5 Close the system.

  • Page 167: Troubleshooting Power Supplies

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 168: Troubleshooting A Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 169: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 170 9 Close the system. See "Closing the System" on page 85. 10 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 11 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 63. If the problem is not resolved, proceed with the next step.

  • Page 171: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 172: Troubleshooting An Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 173: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 174: Troubleshooting A Tape Backup Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 175 Depending on the results of the diagnostics test, proceed as needed through the following steps. 2 If applicable, remove the bezel. See "Removing the Front Bezel" on page 83. 3 If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: Restart the system and enter the host adapter configuration utility program by pressing ...

  • Page 176: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 177: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 178: Troubleshooting The Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 179 5 Ensure that each processor and heat sink are properly installed. See "Removing a Processor" on page 134. 6 Install the cooling fan assembly. See "Installing the Cooling Fan Assembly" on page 111. 7 Close the system. See "Closing the System" on page 85. 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
  • Page 180 22 Install the cooling fan assembly. See "Installing the Cooling Fan Assembly" on page 111. 23 Close the system. See "Closing the System" on page 85. 24 Repeat step 15 through step 17. If your system has more than two processors, continue installing and testing each processor in the processor 1 slot until you determine the faulty processor, and then replace the faulty processor.

  • Page 181: Running The System Diagnostics

    ® Microsoft Windows and Linux operating systems are available at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide. Embedded System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices.

  • Page 182: When To Use The Embedded System Diagnostics

    • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing When to Use the Embedded System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.

  • Page 183: Using The Custom Test Options

    Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested.
  • Page 184 • Configuration — Displays basic configuration information about the currently selected device. • Parameters — Displays parameters that you can set for the test. Running the System Diagnostics...

  • Page 185: Jumpers And Connectors

    Jumpers and Connectors System Board Jumper For information on resetting the password jumper to disable a password, see "Disabling a Forgotten Password" on page 193. Table 6-1. System Board Jumper Settings Jumper Setting Description (default) (pins 2-4) PWRD_EN The password feature is enabled The password feature is disabled, and iDRAC6 local access is unlocked at the next AC power (pins 4-6)

  • Page 186: System Board Connectors

    System Board Connectors Figure 6-1. System Board Connectors Jumpers and Connectors...
  • Page 187 Table 6-2. System Board Jumpers and Connectors Item Connector Description low-profile SLOT4_PCIE_G2_X8 Slot 4 PCIe - x8 link expansion slot ( 24.13 cm [9.5"] length) low-profile SLOT3_PCIE_G2_X8 Slot 3 PCIe - x8 link expansion slot ( 24.13 cm [9.5"] length) AMEA CONN iDRAC6 Enterprise card connector PWRD_EN...
  • Page 188 Item Connector Description Memory module slot D7 Memory module slot D3 (white release lever) Memory module slot D5 Memory module slot D1 (white release lever) Memory module slot C2 (white release lever) Memory module slot C6 Memory module slot C4 (white release lever) Memory module slot C8 Memory module slot A7 Memory module slot A3 (white release lever)

  • Page 189: Sas Backplane Board Connectors

    Item Connector Description PWR_CONN Power connector CTRL_PNL Control panel interface connector Left PCIE_G2_X16 Expansion-card riser 2 connector SAS Backplane Board Connectors Figure 6-2. SAS Backplane Board Connectors power connector SAS A connector SAS B connector hard-drive connectors 4–5 hard-drive connectors 2–3 hard-drive connectors 0–1 Jumpers and Connectors...

  • Page 190: Power Distribution Board Connectors

    Power Distribution Board Connectors Figure 6-3. Power Distribution Board Connectors power supply connectors (2) 12-pin power cable connector mixed signal connector Jumpers and Connectors...

  • Page 191: Expansion-Card Riser-Board Components And Pcie Buses

    Expansion-Card Riser-Board Components and PCIe Buses Figure 6-4. PCIe Expansion-Card Riser 1 Components slot 1 PCIe - x8 link expansion slot slot 2 PCIe - x4 link expansion slot (24.13 cm [9.5"] length) (low-profile 24.13 cm [9.5"] maximum length, with a standard height bracket) integrated storage controller card connector...
  • Page 192 Figure 6-5. PCIe Expansion-Card Riser 2 Components slot 5 PCIe - x8 link expansion slot slot 6 PCIe - x8 link expansion slot (24.13 cm [9.5"] length) (24.13 cm [9.5"] length) chassis intrusion switch Jumpers and Connectors...

  • Page 193: Disabling A Forgotten Password

    Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program and UEFI Boot Manager" on page 59. The password jumper enables these password features or disables them and clears any password(s) currently in use.
  • Page 194 Jumpers and Connectors...

  • Page 195: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 196 Getting Help...

  • Page 197: Index

    RAID card damaged systems battery, 176 troubleshooting, 165 battery (system) Dell replacing, 144 contacting, 195 blank Dell PowerEdge Diagnostics hard drive, 86 using, 181 power supply, 96 diagnostics advanced testing options, 181 testing options, 181 using Dell PowerEdge cabling...
  • Page 198 troubleshooting, 177 hard drives, 86 expansion cards installing, 116 removing, 118 SAS controller, 126 iDRAC card installing, 123 expansion slots, 114 iDRAC Configuration Utility, 79 indicators front-panel, 12 FlexMem Bridge, 141 NIC, 20 power, 12, 21 front bezel installing, 83 installing removing, 83 expansion card, 116...
  • Page 199 troubleshooting, 163 LCD panel features, 14 menus, 15 optical drive installing, 91 options system setup, 61 memory troubleshooting, 169 memory key connector (USB), 112 password memory modules (DIMMs) disabling, 193 configuring, 100 setup, 77 installing, 105 system, 75 removing, 107 UDIMM configurations, 116 phone numbers, 195 messages...
  • Page 200 96 processor, 134 startup SAS backplane board, 146 accessing system features, 11 SAS controller, 126 support system board, 155 contacting Dell, 195 Removing the Processor system board Board, 155 installing, 158 replacing removing, 155 power supply, 95...
  • Page 201 keystroke, 60 system cooling, 167 memory settings, 63 system startup failure, 161 PCI IRQ assignments, 67 video, 162 power management options, 69 wet system, 164 processor settings, 64 SATA settings, 65 serial communications options, 67 UEFI Boot Manager system security options, 70 entering, 72 system setup screens main screen, 73...
  • Page 202 Index...

This manual is also suitable for:

Poweredge r810

Table of Contents