Page 1 User's Guide for HP Jetdirect 200m print server/Internet connector and HP Jetdirect 250m print server/Internet connector Contents: Get started quickly with installing the printer and print server Learn the basics of networking and network printing General information about the print server...
Page 2: Connect The Print Server
If your printer's CD is available, keep it handy for use in step 3, below. You will use the printer's CD instead of the HP Jetdirect CD — it has all the software you need for a complete network installation.
Page 3 Switch on the printer's power. Plug in the print server. Push it into the printer's LIO slot until it clicks into place. Plug in the network cable. Plug one end of the cable into your network device (a hub, switch, or router — if your network cabling is hidden in the walls, your connection may be a wall outlet).
Page 4 Wait two minutes for the print server to poll the network for available protocols and services. Print a configuration page by pushing the test button ( icon). If the page does not print successfully, see the troubleshooting notes on the other side of this poster.
Page 5 3. Choose the installation CD and run the installer. Windows: Use the CD that came with your printer (instead of the HP Jetdirect CD) if it is available. The printer's CD has all the software you need for a complete network installation.
Page 6 Install the printer driver from the CD that came with the printer. If that CD is not available, you can get the driver from the Web at http://www.hp.com/cposupport/software.html. If you need to print via the IP protocol, use the LaserJet utility on the HP Jetdirect (print server) CD. 4. Set up other computers as needed.
Page 7 (An easy way to do this is to use the Microsoft Windows Point and Print function. See your operating system documentation for details on Point and Print.) For basic information on peer-to-peer and client/server printing, see the Network Basics Tutorial on the HP Jetdirect CD.
Page 8 If the printer has an LCD panel, correct any errors that are displayed. If there is still a problem, call HP technical support. Installer does not discover printer. Try these steps: Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON (solid green).
Page 9 Green, blinking quickly: processing configuration page. Amber, blinking slowly: fault -- follow the troubleshooting procedure.
Page 10: Networking Basics
Networking Basics Please click on a title to view a document. The Network Basics Tutorial A brief overview of: Networks Network Printing Installing a Network Printer Tips on Getting Started Answers to common questions: Which CD should I use? Where do I find the printer driver? When do I stop?
Page 11: Network Basics
Network Basics Tutorial This tutorial tells you about: Networks Network Printing Installing a Network Printer Click the button to continue.
Page 12 Section 1: Networks Click the button to continue.
Page 13 NETWORKS What you want ..is for all your computers to be able to: Communicate -- send and receive e- mail, and participate in conferences Share information -- transfer files among systems, and get information from central databases Share resources -- use shared printers, scanners, and servers...
Page 14: The Problem Is
NETWORKS The problem is ..standalone computers have no way to talk to each other, so attempts at communication fail.
Page 15 NETWORKS The solution: a local area network A local area network (or LAN) provides wiring that ties the computers together and allows them to communicate. (The most common type of local area network may also be referred to as an Ethernet LAN or an Ethernet.) A typical LAN uses twisted-pair wiring (similar to telephone wiring) to connect each computer to a central hub.
Page 16 NETWORKS DETAIL Wiring: twisted-pair The most common wiring used for LANs is twisted-pair wiring, similar to the wiring used for telephones. This wiring connects the computers or other network devices to a central hub. The use of telephone-type wiring makes it easy for the persons who administer your telephone wiring to administer the network wiring as well.
Page 17 NETWORKS DETAIL Wiring: thin coax An alternative to twisted-pair wiring is thin coaxial cabling, often called thin coax. This cabling is known as RG-58A or RG-58U cable, and has an impedance of 50 ohms. (It looks similar to the 75-ohm thin coaxial cable used in television installations, but the television cable will not work in a network.) The connectors used with thin coax are BNC...
Page 18: Computer Connections
NETWORKS DETAIL Computer connections For twisted-pair LANs: A desktop computer connects to a twisted-pair LAN through a network interface card (NIC) that resides in a slot in the computer, or through a similar interface built in to the computer itself. The RJ- 45 plug of the network cable plugs into an RJ-45 jack on the card or in the computer.
Page 19 NETWORKS L is for Local The "local" in "local area network" means that the network is in a single location. A LAN can be small enough to serve a home office or a small business, or it can be large enough to serve a school, a hospital, or a substantial business or public office.
Page 20 NETWORKS Addresses Each device on the network has a unique address. This allows you to communicate with a specific computer (or other device, such as a printer). That way, your e-mail doesn't go to everybody, and your print job doesn't get printed simultaneously on all printers on the network.
Page 21: Network Printing
Section 2: Network Printing Click the button to continue.
Page 22 NETWORK PRINTING Why use network printers? Using network printers lets you meet your computer users' printing needs more efficiently. By sharing printers among several users, you reduce the number of printers you need. This approach saves money -- there's less equipment to buy saves space -- users don't need to make space for a printer...
Page 23 NETWORK PRINTING Why use a print server? A print server provides your printer with connection to the network. You could get the same connection using a computer -- your network server -- but it would cost more and be more complex. Using a print server saves you money and frees up your network server for other tasks, such as file storage.
Page 24 NETWORK PRINTING Hardware connections Print servers can be internal or external devices. Which one you choose depends on your printer. Internal print servers -- These are special- purpose cards or modules that plug into the built-in input/output slot in the back of some printers.
Page 25 NETWORK PRINTING Peer-to-peer topology There are two standard layouts for network printing using a print server. The first is the peer- to-peer topology, in which a computer sends print jobs directly to the printer. In peer-to-peer printing, each computer manages the print jobs that it generates.
Page 26 NETWORK PRINTING Client/server topology The second standard layout for network printing is the client/server topology. In this topology, a computer sends its print jobs to a network server, and the server sends the print jobs to the printer. In client/server printing, the network server manages the print jobs from several computers (the clients).
Page 27: Printer Drivers
NETWORK PRINTING Printer drivers The printer driver is the last major component to consider in network printing. This driver is system software that converts a document in your computer to a form that makes sense for the printer. When you print from an application on your computer, it is the printer driver that converts the layout on your screen to the ones and zeros that the printer takes as input.
Page 28: Installing A Network Printer
Section 3: Installing a Network Printer Click the button to continue.
Page 29: Setting Up The Hardware
INSTALLING A NETWORK PRINTER Setting up the hardware The first stage of installing a network printer is setting up the hardware. There are two steps to this: setting up the printer hardware and connecting the print server. Set up the printer hardware -- Remove any shipping materials.
Page 30 Note: If your network wiring is hidden -- In many network installations, the network components (hubs, switches, &c) are stored in a wiring closet and the network wiring is hidden in the walls. The only sign of a network that you see in such an installation is a wall outlet that has one or two network connectors.
Page 31 Operation Note: The next few paragraphs describe the operation of the installer software that resides on the HP Jetdirect CD. If you are using the network printer installer that resides on the printer's CD, the operation may be slightly different from what we describe here. In particular, some printer CDs do not offer you the option of "Autoconfigure network settings for me".
Page 32 To run the installer program, insert the CD into your computer's CD-ROM drive. On most systems the CD browser application will start automatically. If it doesn't start automatically on your system, double-click on SETUP.EXE in the root directory of the CD to start it.
Page 33 If you want to make sure of having the latest driver for your printer, you can download it from the Web. If your printer is an HP printer and you are running the installer in the "Autoconfigure network settings for me" mode, you can select the option to download a driver automatically from the Internet.
Page 34 CDs -- a printer CD and the HP Jetdirect CD -- and you have just finished the installation from the printer CD. It is common to wonder whether you should run the installer on the Jetdirect CD as well. You don't need to.
Page 35 For newer HP LaserJet printers (January 2000 or later), including multifunction peripherals (MFPs) and All-in-One devices, you should use the CD supplied with the printer. This CD already includes network installation software. Following is a list of recent HP printers that integrate network installation software on their CD.
Page 36 Then, run the installer from the HP Jetdirect CD. Note that if you use the HP Jetdirect CD for MFP or All-in-One devices, some features other than printing (such as scanning and faxing) may not be accessible. Use the printer CD to get all features.
Page 37 End of Network Basics tutorial...
Page 38 Tips on Getting Started Background Installing a network printer is quite straightforward: First, you set up your hardware. This involves setting up your printer, and then setting up a print server to connect the printer to your network. Then, you run the network printing software to install the printer on your computer.
Page 39 (MFPs) and All-in-One devices, you should use the CD supplied with the printer. This CD already includes network installation software. Following is a list of recent HP printers that integrate network installation software on their CD. HP LaserJet printers and MFPs...
Page 40 If the installer asks for the driver, specify the location you found in the first step. Note that if you use the HP Jetdirect CD for MFP or All-in-One devices, some features other than printing (such as scanning and faxing) may not be accessible.
Page 41 HP printers. If your printer is an HP printer and you are running the installer from the HP Jetdirect CD in the Autoconfigure network settings for me mode, you can select the option to download a driver automatically from the Internet.
Page 42 That's usually when the test page prints successfully. If you have two CDs -- a printer CD and the HP Jetdirect CD -- and you have just run the installer from the printer CD, it's common to wonder whether you should be running the installer on the Jetdirect CD as well.
Page 43: General Information
HP Jetdirect 200m and 250m print servers General description The HP Jetdirect 200m and 250m are LIO print server modules. That is, they plug into the LIO slots of certain HP printers and provide network connections for those printers. Formally speaking, they are:...
Page 44 DLC/LLC, FTP and IPP printing. These protocols are, in various combinations, supported on these operating systems: Windows (95, 98, 2000, ME, and NT 4.0), MacOS, Novell NetWare, IBM OS/2 Warp, HP-UX, Solaris, SCO UNIX, IBM AIX, MPE-IX, and Artisoft LANtastic. See the section on Specifications for details of which operating systems support which protocols.
Page 45: Package Contents
(see Interpreting the configuration page). Package contents The HP Jetdirect 200m and 250 m products include: print server module HP Jetdirect CD (includes installation software, manuals, and troubleshooting) setup poster...
Page 46: Installing The Hardware
Install the HP Jetdirect 200m and 250m print servers For quick installation, you can use the instructions on the setup poster that came with your print server. If that poster isn't available, click here see the same instructions on your screen.
Page 47 The Software Solutions matrix summarizes the available software, and provides links to additional information. (The HP Install Network Printer Wizard, described in the solutions matrix, is the same software that comes on the printer's CD.)
Page 48 Installing the hardware for the HP Jetdirect 200m and 250m print servers Hardware installation for the Jetdirect 200m or 250m print server is very straightforward: 1. Set up the printer hardware. This step may vary among different printers, so check your printer documentation (setup poster or quick start guide) for details.
Page 49 Check the lights. When you plug the print server into the printer, the status light should start blinking green as it executes the self-test. After the print server completes the self-test, the light should continue to blink green as long as the network cable is not plugged in. When you plug in the network cable, the status light should change to solid green to indicate a valid network connection.
Page 50 troubleshooting procedure. Wait two minutes for the print server to poll the network for available protocols and services. Print a configuration page by pushing the test button ( icon). The printer should print a page that has information on the print server and the print server's network addresses and other parameters for the network protocols available on the network.
Page 51: Installing The Software
If the printer's CD is not available, you can get the driver from the Web at http://www.hp.com/cposupport/software.html. If you need to print via the IP protocol, use the LaserJet utility on the HP Jetdirect (print server) CD. For general information on setting up network printing on Macintosh...
Page 52 (An easy way to do this is to use the Microsoft Windows Point and Print function. See your operating system documentation for details on Point and Print.) For basic information on peer-to-peer and client/server printing, see the Network Basics Tutorial on the HP Jetdirect CD.
Page 53 If you simply want to print to a network printer, the easiest way is to use AppleTalk. The software you need is contained in your HP printer driver, and the setup is quite straightforward. Refer to: The basics: setting up to print to a network printer.
Page 54 External print server setup If you use an internal print server, the print server is a module that plugs into a slot in the printer. Many printers come with the print server module installed. If your printer server module is not already installed, plug it into its slot in the printer. Then connect the network cable directly to the print server.
Page 55 That's it. You're set up to print across the network using AppleTalk. If printing is all you want to do, you're done. You don't need to use the software on the HP Jetdirect CD-ROM. (That software is for managing the printer, but isn't needed for installing the printer.)
Page 56 For non-PostScript printers (HP DeskJet, PhotoSmart, and OfficeJet): Use the HP DeskJet Utility. This utility comes with the printer driver (from the CD or Web download)-- you probably installed the printer driver when you set up network printing (the first task covered by this document).
Page 57 For PostScript printers (HP LaserJet and DesignJet): Use the HP LaserJet Utility. This utility comes on the HP JetDirect CD-ROM (this CD); it is also available on the printer driver CD and via Web download. To install the utility from the JetDirect CD-ROM, open up the CD in the Finder and double-click on the version of the LaserJet Installer in your language;...
Page 58: Hp Laserjet Utility
To change the printer name, printer zone, or TCP/IP parameters, use the HP LaserJet Utility. (You can use this utility even if your printer is not an HP LaserJet printer -- it works for DeskJet, PhotoSmart, OfficeJet, and DesignJet printers, too.) The utility comes on the HP JetDirect CD-ROM (this CD); it is also available on the printer driver CD and via Web download.
Page 59 If you want a direct connection to your printer but don't need to share the printer with other computers, you can use an Ethernet crossover cable to make a direct connection between the computer and the HP JetDirect print server that attaches to the printer. (Note that this is not a standard network connection, though experience has shown it to work well in many cases.
Page 60 HP part number C6080-60015. Connect it from the network connector on the Macintosh to the network connector on the print server, as shown in the illustration below. If your print server is an external model, connect a printer cable between the print server and the printer. The illustration shows a typical print server and printer;...
Page 61 The embedded Web server provides another way to configure and manage the print server. Protocols -- provides information on configuring the various protocols supported by the HP Jetdirect 200m and 250m print servers. TCP/IP -- includes an overview of TCP/IP, as well as information...
Page 62: Default Configuration
Default configuration Fresh from the factory, before any configuration is changed by a user, the HP Jetdirect 200m and 250m print servers have a default configuration for TCP/IP and for IPX peer-to-peer printing (called IPX direct mode). When power is applied in this factory-default state: TCP/IP: The print server sends out several BOOTP requests and one RARP request.
Page 63 defaults, follow these steps: 1. Make sure that the printer's power is on. 2. Unplug the print server from the printer. 3. While holding down the Test button on the print server, plug the print server back into the printer; continue to hold down the Test button for about five seconds.
Page 64: Hp Software Solutions Summary
HP Software Solutions Summary Introduction HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Software Solutions to help you determine which software is best for you: Note For more information on these and other solutions, visit HP Customer Care Online at: http://www.hp.com/support/net_printing...
Page 65 HP Jetdirect-connected • Requires HP Jetdirect integrated with Windows printers print server (firmware 2000. version X.07.17 or greater) HP IP/IPX Printer Gateway for NDPS Simplified installation, printing, and bidirectional • Frees up user licenses management of HP • Allows disabling of...
Page 66 HP Customer Care Online at: http://www.hp.com/support/net_printing The HP Install Network Printer wizard is also included on the HP Jetdirect CD-ROM, provided with standalone HP Jetdirect products. The wizard is initiated when you select "Install Network Printer"...
Page 67: Hp Jetdirect Printer Installer For Unix
HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris systems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks using HP Jetdirect print servers.
Page 68: Hp Web Jetadmin
HP Web JetAdmin HP Web JetAdmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP Jetdirect print server. HP Web JetAdmin supports devices that contain Standard Printer MIB (Management Information Base) objects.
Page 69: Configuring And Modifying A Device
HP Web JetAdmin's URL. For example: http://server.domain:port/ Configuring and Modifying a Device Using your browser, navigate to HP Web JetAdmin's URL. For example: http://server.domain:port/ Follow the instructions on the appropriate home page to configure or modify your printer.
Page 70: Internet Printer Connection Software
Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to any HP Jetdirect- connected printer over the Internet. Note For incoming print path requests, the network administrator must configure the firewall to accept incoming IPP requests.
Page 71: Hp Software Supported Proxies
Windows 2000. The IPP implementation on the HP Jetdirect print server is compatible with Windows 2000 IPP- client software. To set up a print path to an HP Jetdirect-connected Internet printer using the Windows 2000 IPP-client software, proceed as follows: Open the Printers folder (click Start, select Settings, and select Printers).
Page 72: Windows Me Ipp Client
192.160.45.39 and the printer on port 2 Then click Next. You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen.
Page 73 NDPS to manage networked printers within the NetWare 4.11, NetWare 4.2, and NetWare 5.x environments. The HP IP/IPX Printer Gateway is an NLM developed by HP to provide functionality and compatibility with Novell's NDPS. It seamlessly integrates HP Jetdirect-attached printers into the NDPS environment.
Page 74 Note For more information (including access to the most recent HP IP/IPX Printer Gateway software and the User Guide), access HP Customer Care Online (http://www.hp.com/support/net_printing).
Page 75: Installing The Printer Software
AppleTalk network through an HP Jetdirect print server. This section also explains how to use the Chooser to select and set up a Mac OS computer to print to your HP printer. Installing the Printer Software If the HP LaserJet Utility was included on your printer's CD-...
Page 76: Renaming The Printer
You can name your printer anything you like-for example, "Michael's LaserJet 4000." The HP LaserJet Utility has the ability to rename devices located in different zones, as well as the local zone (no zones need to be...
Page 77: Selecting A Zone
Chooser. Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network. Instead of your printer remaining on the default zone, which is set by the router, this utility lets you select the zone on which your printer appears.
Page 78: Selecting Your Printer
Chooser. Click Setup or Create in the Chooser; then, if prompted, select the appropriate PostScript Printer Description file (PPD) for the printer. For more information, see the online documentation (HP LaserJet Printing Guide). Set Background Printing to ON or OFF.
Page 79 If background printing is turned OFF when you send a print job to the printer, status messages appear on your screen and you have to wait until the messages clear before continuing your work. If background printing is turned ON, the messages are redirected to the PrintMonitor and you can continue working while the printer is printing your job.
Page 80 Home page will be displayed. • If the device does not contain a supportable embedded web server, the Home page of the HP Jetdirect print server is displayed. A typical Home page displayed by the HP Jetdirect print server (firmware version x.21.01 or...
Page 81 Figure B.1 Typical HP Jetdirect Home Page A Networking tab, (see HP Jetdirect [Networking] Tab Pages) provides access to network status and configuration pages on the HP Jetdirect print server. Figure B.2 HP Jetdirect [Networking] Tab Pages For network parameter descriptions, see "[Networking]...
Page 82 Next topic: Requirements...
Page 83: Compatible Web Browsers
Netscape Navigator 4.7x, 6.0 • HP-UX 11.0 • Netscape Navigator 4.72 - 4.75, 6.0 • Linux System • Netscape Navigator 4.6x, 4.7x, 6.0 For the latest list of compatible web browsers, visit HP's Customer Care Online (http://www.hp.com/go/support). Supported HP Web JetAdmin Version...
Page 84 HP Web JetAdmin is a printer installation and management application for intranets and is available from HP Customer Care Online (http://www.hp.com/support/net_printing). HP Web JetAdmin version 6.1 or greater is recommended for operation with the HP Jetdirect embedded web server. Next topic:...
Page 85: Viewing The Embedded Web Server
Viewing the Embedded Web Server Before you can use the embedded web server, the HP Jetdirect print server must be configured with an IP address. For a description of an IP address and an overview of TCP/IP networking, see TCP/IP Overview.
Page 86: Operating Notes
• [Home] tab: As previously described, the [Home] tab displays the home page of either the HP Jetdirect print server or the attached device, depending on the capabilities of the attached device. For more information, HP Jetdirect [Home] Tab.
Page 87 HP Jetdirect [Home] Tab The [Home] tab will display the HP Jetdirect Home page if the attached device's embedded web server cannot be accessed. The HP Jetdirect Home page displays a generic printer graphic to represent the attached device. The HP Jetdirect print...
Page 88 Runs the Web Scan server on the HP Jetdirect print server if it supports the attached network device and is enabled. Web Scan allows you to Web Scan perform a simple scan from the device using your web browser. A scan-to- email configuration option is provided.
Page 89 Specifies whether or not an administrative password has been set. This password may also be configured through a Telnet session with the HP Jetdirect print server. Use the "Admin Password" page to set or clear administrative passwords. If Admin Password...
Page 90: Network Settings
[Networking] Tab The Networking page provides access to HP Jetdirect network configuration parameters and status. Network Settings The Network Settings pages allow you to set or change configuration parameters for TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, and SNMP protocols. To assign a parameter setting, enter the desired value and click Apply.
Page 91 Use this field to manually assign the Internet Protocol address on the HP Jetdirect print server. The IP address is a four byte (32-bit) address in the form "n.n.n.n", where 'n' is a number from 0 to 255. IP Address An IP address uniquely identifies a node on a TCP/IP network.
Page 92 Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a Syslog Maximum per-minute basis. This setting allows Messages administrators to control the log file size. The default is 10 per minute. If set to zero, no maximum number is defined.
Page 93 Enable server. If the checkbox is empty, IPX/SPX is disabled. Specify the Novell NetWare frame type to be used by the HP Jetdirect print server on your network. After a frame type has been configured, all others will be counted and discarded.
Page 94 Print Server (alphanumeric characters only). The default name is NPIxxxxxx, Name where xxxxxx are the last six digits of the HP Jetdirect print server's LAN hardware (MAC) address. Specify the name of the NDS tree for this device. The NDS (Novell...
Page 95: Select Language
DLC/LLC Using the checkbox provided, you can enable (check) or disable (clear) the DLC/LLC (Data Link Control/Logical Link Control) protocols on the HP Jetdirect print server. If the checkbox is clear, DLC/LLC protocols are disabled. SNMP You can specify or change the SNMP (Simple Network Management Protocol) parameters provided.
Page 96: Other Settings
If the HP Jetdirect print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters will be displayed. Other Settings Select "Other Settings" to enable or disable additional parameters for management and printing (see...
Page 97: Admin Password
HP Jetdirect web pages. Access Control This page allows you to create a host access list on the HP Jetdirect print server. A host access list specifies individual host systems, or networks of host systems, that will be allowed to access the print server and the attached network device.
Page 98: Network Statistics
Protocol Info This page provides a list of various network configuration settings on the HP Jetdirect print server for each protocol. Use these lists to validate your desired settings. Test Page This page provides a view of the HP Jetdirect Configuration Page that contains a summary of HP Jetdirect status and configuration information.
Page 99 Next topic: Other links...
Page 100: Other Links
If the HP Jetdirect print server (and associated network device) has been discovered through HP Web JetAdmin, a link to HP Web JetAdmin will be provided. You can then use HP Web JetAdmin to provide enhanced management capabilities for this and other HP Jetdirect-connected devices on your network.
Page 101 Using the embedded Web server Moving to another network Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address. Depending on your printer and system, this can be done in the following...
Page 102 192.0.0.192. If Telnet is used, the print server saves the configuration over power cycles. For more information, "Using Telnet". • By browsing to the embedded Web server on the HP Jetdirect print server and setting the configuration parameters. For more information, see "Using the Embedded Web Server".
Page 103 TCP/IP Overview This section covers the following topics: Introduction IP address Configuring IP parameters Subnets Gateways Syslog server Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. Similar to a common language that people use to communicate with each other, TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way computers and other devices communicate with...
Page 104 Each node or device that will communicate directly onto the network requires an IP address, including HP Jetdirect- connected devices. Transmission Control Protocol (TCP) TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection- oriented, reliable, and guaranteed delivery service to another node on the network.
Page 105: Ip Address Structure And Class
IP Address Every host (workstation or node) on an IP network requires a unique IP address for each network interface. This address is a software address that is used to identify both the network and specific hosts located on that network. Each IP address can be divided into two separate parts: the network portion and the host portion.
Page 106 For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address. The three IP addresses that InterNIC assigns are class A, B, and C. The network class determines what each of the four IP address sections identify as shown in Table...
Page 107: Configuring Ip Parameters
For configuration methods, see TCP/IP Configuration. Note If the HP Jetdirect print server is not configured with an IP address within two minutes after power on, a default value of 192.0.0.192 will be assigned. Because this address is not valid, it should be reassigned with a valid IP address.
Page 108: Subnet Mask
Subnets When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks.
Page 109 As illustrated in Example: Subnet Mask 255.255.0.0 Applied to Class A Network, the Class A IP network address "15" has been assigned to company ABC. To allow additional networks at company ABC's site, the subnet mask of 255.255.0.0 is used. This subnet mask specifies that the second byte of the IP address will be used to identify up to 254 subnets.
Page 110: Default Gateway
If no gateways or routers exist, then the default gateway will typically assume the IP address of the network node (such as the workstation or HP Jetdirect print server). Next topic: Syslog server...
Page 111: Syslog Server
IP address. When a syslog server is configured, both the HP Jetdirect print server and attached device (such as a printer or mopier) can send syslog messages using UDP. The syslog server may not receive all syslog events from the HP Jetdirect print server: •...
Page 112 Selected syslog parameters on the HP Jetdirect print server are listed in HP Jetdirect Syslog Parameters. Table A.4 HP Jetdirect Syslog Parameters Item Description IP address of a syslog server to Syslog Server IP send syslog messages to. If zero address (0.0.0.0) or not specified, syslog...
Page 113 Typical logfile entries of syslog messages are illustrated below: Oct 22 08:10:33 jd08 printer: error cleared Oct 22 15:06:07 jd04 printer: powered up Oct 22 15:07:56 jd04 printer: offline or intervention needed Oct 22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printer: printer is disconnected Oct 24 18:37:46 jd07 printer: error cleared Oct 24 18:38:42 jd37 printer: powered up...
Page 114 In DHCP, IP configuration parameters are leased and may change over time. When in its factory-default state and powered on, the HP Jetdirect print server will attempt to automatically configure itself using several dynamic methods, one of which is BOOTP.
Page 115: Configuring The Bootp Server
Refer to your system documentation. Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by...
Page 116 An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn:\ :ht=ether:\ :vm=rfc1048:\ :ha=0001E6123456:\ :ip=192.168.40.39:\ :sm=255.255.255.0:\ :gw=192.168.40.1:\ :lg=192.168.40.3:\ :T144="hpnp/picasso.cfg": Note that the configuration data contains "tags" to identify the various HP Jetdirect parameters and their settings. Entries and tags supported by the HP Jetdirect print server (firmware version x.21.01 or greater) are listed in...
Page 117 The subnet mask tag. The subnet mask will be used by the HP Jetdirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address. The gateway IP address tag. This address identifies the IP...
Page 118 18 (extensions file path) also allows a standard tag (ef) to specify the relative path name of the TFTP configuration file. Idle Timeout option. An HP- proprietary tag to set the idle timeout (seconds), which is the T145 amount of time that a print data connection may remain idle before being closed.
Page 119: Tftp Configuration File Entries
TFTP Configuration File Entries To provide additional configuration parameters for your HP Jetdirect print server, such as SNMP (Simple Network Management Protocol) or non-default settings, an additional configuration file can be downloaded using TFTP. This TFTP...
Page 120 # Specify the Set Community Name set-community-name: 1homer2 # End of file List of Supported TFTP Parameters lists the supported TFTP parameters (HP Jetdirect firmware version x.21.01 or greater). TFTP Configuration File Parameters describes the TFTP parameters. Table 3.2 List of Supported TFTP Parameters General •...
Page 121 TCP/IP Print Options • 9100-printing: • interlock: • ftp-printing: • buffer-packing: • ipp-printing: • write-mode: • lpd-printing: • mult-tcp-conn: • banner: TCP/IP Raw Print Ports • raw-port: TCP/IP Access Control • allow: netnum [mask] TCP/IP Other Settings • syslog-config: • idle-timeout: •...
Page 122 Default is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware address. domain-name: The domain name for the device (for example, support.hp.com). It does not include the host name--it is not the Fully Qualified Domain Name (such as printer1.support.hp.com).
Page 123 smtp-svr: The IP address of the outgoing e-mail Simple Mail Transport Protocol (SMTP) server, for use with supported Scan devices. TCP/IP Print Options 9100-printing: Enables or disables printing to TCP port 9100 on the print server. 0 disables, 1 (default) enables. ftp-printing: Enables or disables the ability to print via FTP: 0 disables, 1 (default) enables.
Page 124 TCP/IP Access Control allow: netnum [mask] Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is "allow: netnum [mask]"...
Page 125 Enables or disables the print server's embedded web server to change configuration values: 0 disables, 1 (default) enables. tcp-mss: Specifies the maximum segment size (MSS) that the HP Jetdirect print server will advertise for use when communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets...
Page 126 Community name (password) included with SNMP traps that are sent by the HP Jetdirect print server to a host computer. The default community name is public. Community names must be ASCII characters. The maximum length is 255 characters.
Page 127 Specify the IPX frame type setting: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II, TR_8022, TR_SNAP. ipx-sapinterval: Specifies the time interval (1 to 3600 seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. 0 disables SAP broadcasts.
Page 128 0 (default) disables client software support (allows printing only). 1 enables client software support (allows printing and scanning). usb-mode: Specifies the communication mode over the USB port on the HP Jetdirect print server. • Auto (default): Automatically negotiates and sets the the highest communication mode possible for the attached printer or device.
Page 129 A web URL address for product information on this device over the Internet or an intranet. tech-support-url: A web URL address for technical support over the Internet or an intranet. Next topic: Using DHCP...
Page 130: Using Dhcp
Using DHCP Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses. If you have a DHCP server on your network, the HP Jetdirect print server automatically obtains its IP address from that server and registers its name with any...
Page 131 Windows server can assign or lease to any requester. When configured for BOOTP or DHCP operation and powered on, the HP Jetdirect print server automatically sends a BOOTP or DHCP request for its IP configuration. If properly set up, a Windows DHCP server will respond with the print server's IP configuration data.
Page 132 HP recommends that all printers be assigned infinite leases to avoid problems resulting from IP addresses that change. Be aware, however, that selecting an unlimited lease duration for the scope causes all clients in that scope to have infinite leases.
Page 133: Windows 2000 Server
e. From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select Add. f. Once the address appears in the list of IP addresses, select OK.
Page 134 Set the IP address lease duration for your DHCP clients. Then click Next. HP recommends that all printers be assigned reserved IP addresses. This can be accomplished after you set up the scope (see step 11). Select No to configure DHCP options for this scope later.
Page 135: To Discontinue Dhcp Configuration
If you do not want your HP Jetdirect print server configured via DHCP, you must choose a different configuration method. (For EIO internal print servers) If you use the printer control panel to set Manual or BOOTP configuration, then DHCP will not be used.
Page 136 Next topic: Using RARP...
Page 137: Using Rarp
Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server.
Page 138 ping where is the assigned address from RARP. The default IP address is 192.0.0.192. 10 If ping does not respond, see the Troubleshooting section. Next topic: Using the arp and ping commands...
Page 139 Using the arp and ping Commands You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server.
Page 140 Once the IP address is configured, arp and ping cannot be used unless the print server is reset to factory values (see Troubleshooting the HP Jetdirect Print Server). On UNIX systems, the arp -s command may vary between different systems.
Page 141: Using Telnet
This section describes how to configure the print server (firmware version x.21.01 or greater) using Telnet. Note To use Telnet commands with the HP Jetdirect print server, a route must be available from your workstation to the print server. This means that there must be a match between the network identification of your system to that of the HP Jetdirect print server.
Page 142 To set configuration parameters, you must set up a Telnet connection from your system to the HP Jetdirect print server. Type the following at the system prompt: telnet where may be the assigned address from BOOTP, RARP, DHCP, the printer control panel, or the default IP address.
Page 143: User Interface Options
Options". For a list of supported commands and parameters, see "Telnet Commands and Parameters". User Interface Options The HP Jetdirect print server provides two interface options to enter Telnet commands: a Command Line Interface (Default) and a Menu Interface. Command Line Interface (Default)
Page 144 When prompted whether to save settings that you have changed, enter "Y" (default) for Yes, or "N" for No. Telnet Commands and Parameters Telnet Commands and Parameters lists the available Telnet commands and parameters. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration (see the "ip-config"...
Page 145 192.168.40.1 as the IP address of the default gateway for the print server. default-gw Note: If the HP Jetdirect print server is configured by DHCP and you manually change the subnet mask or the default gateway address, you should manually change the print server's IP address.
Page 146 The IP address of the primary Windows Internet Name Service pri-wins-svr (WINS) server, in dotted notation. sec-wins- The IP address of the secondary Windows Internet Name Service (WINS) server, in dotted notation. (SMTP Mail Server) The IP address of the outgoing e-mail Simple smtp-svr Mail Transport Protocol (SMTP) server, for use with supported Scan devices.
Page 147 Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is "allow netnum [mask]" where netnum is a network number or host IP address, and mask is an address mask of bits applied to the network number and host address to verify access.
Page 148 For more information, see Using the Embedded Web Server. Specifies the maximum segment size (MSS) that the HP Jetdirect print server will advertise for use when communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets (MSS=536 bytes): 0: (default) All networks are assumed to be local (Ethernet MSS=1460 bytes or more).
Page 149 0 is off, 1 (default) is on. Enters a host IP address into the HP Jetdirect print server's SNMP trap destination list. The command format is: trap-dest: ip-address [community name] [port number] The default community name is 'public';...
Page 150: Appletalk Settings
HP Jetdirect Configuration Page. Specifies the time interval (1 to 3600 seconds) that the HP Jetdirect ipx- print server waits between Service Advertising Protocol (SAP) sapinterval broadcasts on the network. The default is 60 seconds. 0 disables SAP broadcasts.
Page 151 MFP-config 0 (default) disables client software support (allows printing only). 1 enables client software support (allows printing and scanning). Specifies the communication mode over the USB port on the HP Jetdirect print server. • Auto (default): Automatically negotiates and sets the the highest communication mode possible for the attached printer or device.
Page 152: Menu Interface
URL to access HP Web JetAdmin will be specified. (Read-only parameter) If HP Web JetAdmin discovers this device, JetAdmin the name of the HP Web JetAdmin host will be specified (if known). Name support- Typically used to identify the name of a person to contact for support name of this device.
Page 153 Changes to parameters are made by editing the setting through the use of the [Backspace] key. If an unrecognized value is entered, the correct entry options will be displayed. Note Changes are not saved on the Jetdirect print server until you exit a menu and, when prompted, choose to save your changes.
Page 154 Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected. To reset all parameters to factory default values, refer to Troubleshooting the HP Jetdirect Print Server. Next topic: Embedded Web server...
Page 155: Using The Embedded Web Server
Using the Embedded Web Server You can set IP parameters on HP Jetdirect print servers that support the embedded web server. For more information, refer Using the Embedded Web Server. Next topic: Moving to another network...
Page 156: Moving To Another Network
Moving to Another Network When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that...
Page 157: About Lpd
Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: •...
Page 158: Requirements For Configuring Lpd
• HP-UX • Solaris • IBM AIX • Linux • Windows NT/2000 • Mac OS The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary. See your system documentation for the correct syntax.
Page 159 Before you can use LPD printing, your printer must be properly connected to the network through the HP Jetdirect print server, and you must have print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a...
Page 160: Lpd Setup Overview
Data in the auto queue will be automatically processed as text or raw, as appropriate. If the queue name is not one of the above, the HP Jetdirect print server assumes it to be raw1.
Page 161 Step 3. Printing a Test File Print a test file using the LPD commands. For instructions, see the information provided for your system. Next topic: LPD on UNIX systems...
Page 162: Lpd On Unix Systems
For more information on printcap see the printcap man page. Example 1 (suggested name for an ASCII or text printer): lj1_text|text1:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/lj1_text.log:\ :sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw:...
Page 163 (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX. Start the SAM utility as a superuser.
Page 164: Printing A Test File
Example: jetdirect1 (node name of the HP Jetdirect print server) Select a remote printer name. Type text for ASCII or raw for PostScript, PCL, or HP- GL/2. Check for a remote printer on a BSD system. You must type Y.
Page 165 Text File: lpr -Ptext1 textfile PCL File: lpr -Praw1 pclfile.pcl PostScript File: lpr -Praw1 psfile.ps HP-GL/2 File: lpr -Praw1 hpglfile.hpg For HP-UX systems, substitute lp -d for lpr -P. To get print status, type the following at the UNIX prompt: lpq -Pprinter_name where printer_name is the designated printer.
Page 166 LPD on Windows NT/2000 Systems This section describes how to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: • Installing TCP/IP software (if not already installed). • Configuring a network LPD printer.
Page 167 • Windows 2000-In the Local Area Connection Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP). Follow the instructions on the screen. • NT 4.0-Click the Add button for each tab and install the TCP/IP Protocol and the Microsoft TCP/IP Printing service.
Page 168 Jetdirect print server. • Enter (in lower case) raw, text, or auto for the name of the printer or print queue on the HP Jetdirect print server. Then click OK. Note The HP Jetdirect print server treats text files as unformatted text or ASCII files.
Page 169: Verifying The Configuration
Select LPR Port, and click New Port. In the Name or address of server providing lpd box, type the IP address or name of the HP Jetdirect print server. Note NT clients can enter the IP address or name of the NT server that is configured for LPD printing.
Page 170: Printing From Windows Clients
lpr -S -P filename where ipaddress is the IP address of the print server, queuename is the name "raw" or "text" and filename is the file you wish to print.If the file prints correctly, the configuration was successful. If the file does not print, or prints incorrectly, see the section on troubleshooting the print...
Page 171: Assigning An Ip Address
Assigning an IP Address Before you can set up a printer for LPR printing, assign an IP address to the printer or print server. Use the HP LaserJet Utility to configure the printer IP address as follows: Double-click HP LaserJet Utility in the HP LaserJet folder.
Page 172 Note The queue name is typically raw. For a three-port HP Jetdirect external print server, the name should be raw1, raw2, or raw3 depending on the port to which the printer is attached. Click Verify to verify that the printer was found.
Page 173: Ftp Printing
FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer.
Page 174: Control Connection
Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously.
Page 175: Ending The Ftp Session
In addition, the available HP Jetdirect ports for printing will be displayed. HP Jetdirect internal print server cards provide a single port (Port 1). HP Jetdirect external print servers with multiple ports will display all available ports, with Port1 the default port.
Page 176 Table 5.1 User Commands for HP Jetdirect FTP Server Command Description specifies a user. Any user will be accepted and can print to user the selected port. selects a port number for printing. For HP Jetdirect single- port print servers, only port1 is cd ...
Page 177: Example Of An Ftp Session
Password: 230- Hewlett-Packard FTP Print Server Version Directory: Description: ----------------------------------------------- ------ PORT1 Print to port 1 HP color LaserJet 4500 To print a file, use the command: put [portx] or cd to a desired port and use: put .
Page 178 250 Changed directory to "/PORT1" ftp> pwd 257 "/PORT1" is current directory. "HP Color LaserJet 4500" ftp> bin 200 Type set to I. Using binary mode to transfer files. ftp> put d:\atlas\temp\ftp_test.ps 200 PORT command successful. 150 Opening BINARY mode data connection...
Page 179: Security Features
Introduction Security features are provided that can help to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server.
Page 180 2: password2, password.2, password:2. Names with no digit, or outside the range of ports, will default to port 1. For example, for an HP Jetdirect print server with two ports, the following names will default to port 1: password, password1, password8.
Page 181: Using Security Features
• Configured on the HP Jetdirect print server using TFTP (TCP/IP Configuration), Telnet (TCP/IP Configuration), Embedded Web Server (Using the Embedded Web Server), or Management application services. HP Web JetAdmin Password and Profiles • Configured on the HP Jetdirect print server using HP Web JetAdmin and HP-proprietary SNMP MIB (Management Information Base) objects.
Page 182 No access control. If the Embedded Web Server or • Embedded Web Server or Telnet are enabled on the HP Telnet enabled Jetdirect print server, any • Administrative Password system can access the HP not set Jetdirect print server configuration parameters •...
Page 183: Troubleshooting
Troubleshooting for HP Jetdirect 200m and 250m The main body of this troubleshooting procedure will diagnose faults in the print server hardware; such diagnoses are the bedrock of sound troubleshooting. There are, however, a couple of situations that may occur during installation of a network printer that allow for a quick correction.
Page 184 This is usually a problem if you are running the installer from the HP Jetdirect CD (the CD that came in the print server box if you bought your printer and print server separately). That installer is a general-purpose installer that works with virtually any HP printer and print server, and consequently doesn't know the details about drivers for any particular printer.
Page 185: Hardware Troubleshooting
section) or the in the embedded web server (IP address entry in the TCP/IP section under the Networking tab). There are two ways you can solve the problem of a changing IP address: Re-install the network printer. Find the print server's new IP address (from the configuration page you just printed, or by using the embedded web server).
Page 186: The Embedded Web Server
Printer Wizard, provides an easy way to configure your print server with a network address and install the attached printer on your Windows computer. The installer resides on the HP Jetdirect CD; in addition, if your printer works with a Jetdirect 200m or 250m print server, your printer's CD contains a similar installer that will also handle network printer installation.
Page 187: Printing A Configuration Page
IP address in your browser's URL field. Performing a cold reset (resetting to factory defaults) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow these...
Page 188 steps: 1. Make sure that the printer's power is on. 2. Unplug the print server from the printer. 3. While holding down the Test button on the print server, plug the print server back into the printer; continue to hold down the Test button for about five seconds.
Page 189: Troubleshooting Overview
Troubleshooting Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: If your answer is Yes, go on to the next question. If your answer is No, there is a problem. Click on the No button for a procedure to solve the problem.
Page 190: Related Topics
Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset)
Page 191 ON and ONLINE? The first step in troubleshooting your print server is to make sure that the attached printer is ready to receive a print job from the print server. To do this, you check the printer's lights or control panel to see whether it is ON and ONLINE.
Page 192 Is your printer ON and ONLINE? Check the following items to make sure that your printer is online and ready to print. Is the printer plugged in and switched on? Make sure that the printer is plugged in and switched on. If your printer has a front panel display, it should not be blank.
Page 193 Does your printer have a control panel display? Is there a display panel on the front of your printer that provides messages about the printer's status?
Page 194 Does the control panel display on your printer show an error message?
Page 195 After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility. Click on the button below to return to the beginning of troubleshooting for the HP Jetdirect 200m/250m print server.
Page 196 After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility. Click on the button below to return to the beginning of troubleshooting for the HP Jetdirect 200m or 250m print server.
Page 197 After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility. Click on the button below to return to the beginning of troubleshooting for the HP Jetdirect 200m or 250m print server.
Page 198 Troubleshooting Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: If your answer is Yes, go on to the next question. If your answer is No, there is a problem. Click on the No button for a procedure to solve the problem.
Page 199 Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset)
Page 200 Status OK? (Status light ON solid green?) The Status light provides information on the state of the print server's power connection and on its physical connection to the network. If all connections are working correctly, the Status light should be ON solid green (bright green in color and glowing continuously, not blinking).
Page 201 Is the Status light ON solid green? Check the Status light on your print server. If all connections are working correctly, it should be ON solid green (bright green in color and glowing continuously, not blinking). If it is not ON solid green, please follow the troubleshooting steps below.
Page 202 c. Re-insert the print server into the LIO slot, making sure that it seats firmly in the slot and that the latches click into place. d. Re-connect the network cable to the print server's network connector. After checking the items above and making any necessary changes, is the Status light now ON solid green?
Page 203 What is the state of the Status light? The behavior of the Status light indicates the status of the print server's power connection and its physical connection to the network. If the Status light on your print server is not ON solid green, find its state in the list below and click on it to continue troubleshooting.
Page 204 Status light OFF If the Status light is OFF, your print server may be faulty. Fixing this fault requires assistance from HP Jetdirect technical support; click on the button below for information on contacting HP.
Page 205 Status light blinking green The Status light should be ON solid green to indicate that print server power is OK and that the network cable is connected properly to the print server. If the Status light is blinking green, please try the steps below and make changes as necessary.
Page 206 HP Jetdirect technical support; click on the No button for information on contacting...
Page 207 If yes, click on the Yes button to continue with the troubleshooting procedure. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for information on contacting HP.
Page 208 Troubleshooting Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: If your answer is Yes, go on to the next question. If your answer is No, there is a problem. Click on the No button for a procedure to solve the problem.
Page 209 Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset)
Page 210 10/100 link OK? (10 light or 100 light ON solid green?) The link lights -- the 10 light and the 100 light -- indicate whether the print server can establish a network link at the right speed with your hub, switch, or router.
Page 211 Is one of the link lights ON (solid green)? 10 light 100 light Check the link lights on your print server; these lights are built into the network connector. One of the link lights -- either the 10 light or the 100 light, but not both -- should be ON solid green (not blinking), to indicate a valid network connection.
Page 212 Link lights OFF Try the steps below and make any necessary corrections. 1. Make sure that the network cable is connected securely to the print server. network cable 2. Check that the network cable is plugged securely into the hub/switch/router, and that the connection is set to the correct network speed.
Page 213 If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for a list of technical support telephone numbers.
Page 214 Check the print server's I/O status. Check the I/O status of the print server by following these steps: 1. Print a Jetdirect configuration page. To print the page, press the Test button on the print server. Test button If the configuration page does not print, click here for help in getting it to print.
Page 215 Does the page indicate "I/O Card Ready"?
Page 216 Print server OK At this point in the troubleshooting procedure, it appears that: your print server hardware is functioning correctly your physical network connection is functioning correctly the print server and the printer are connected correctly Click on the Continue button below to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure.
Page 217 I/O card not ready Check the following items to see whether you can correct the "I/O Card Not Ready" situation. (If you have already performed these steps earlier in the troubleshooting process, you can skip them and go directly to answering the question at the end of the steps.) 1.
Page 219: Error Messages
11 LAN Error: RETRY FAULTS 12 LAN Error: NO LINKBEAT Other Error: If the error that you see on the configuration page is not listed above, your problem requires assistance from HP Jetdirect technical support. Click on this entry for information on contacting HP.
Page 220 For help in correcting this error, please check your print server documentation (the Jetdirect 200m/250m Setup Poster or the User's Guide on the Jetdirect CD-ROM), or contact HP Jetdirect technical support. Click on the button below for information on contacting HP.
Page 221 08 LAN Error: INFINITE DEFERRAL There is a network congestion problem. For help in correcting this error, please contact HP Jetdirect technical support. Click on the button below for information on contacting HP.
Page 222 There is a problem with your network cabling or with your external network configuration. Verify that your hub/switch/router port is operating correctly. For help in correcting this error, please contact HP Jetdirect technical support. Click on the button below information on contacting HP.
Page 223 Link Beat signal is not sensed. Check the network cable, and verify that the hub/switch/router is providing Link Beat. For help in correcting this error, please contact HP Jetdirect technical support. Click on the button below for information on contacting HP.
Page 224 Troubleshooting Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: If your answer is Yes, go on to the next question. If your answer is No, there is a problem. Click on the No button for a procedure to solve the problem.
Page 225 Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset)
Page 226 Configuration page prints? The Jetdirect configuration page is a page that the print server sends to the attached printer, both as a test of the connection between the print server and the printer, and as an display of the status of the print server's functions.
Page 227 Can you print a Jetdirect configuration page? To print a configuration page, press the Test button on the print server. Test button A configuration page should print on the connected printer. This page displays information about the print server hardware, the firmware version, the hardware (MAC) address, the connected printer, network connectivity, network traffic, and network protocols.
Page 228 If yes, click on the Yes button for information on interpreting the configuration page. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for information on contacting HP.
Page 229: Interpreting The Configuration Page
To print a configuration page, press the Test button on the print server. An HP JetDirect configuration page can also be viewed over the network from a management utility (such as HP Web Jetadmin), or by accessing the embedded web server on the HP JetDirect print server.
Page 230 The firmware revision number of the print server currently installed in the printer. The format Version is X.NN.NN, where X is a letter that depends on the HP print server model. Port Select Specifies the LAN port on the print server that has been detected for use: None: the print server is not connected to the network.
Page 231 SNMP Set Specifies whether an SNMP set community name has been configured on the print server. An Cmty Name SNMP set community name is a password for "write" access to SNMP control functions (SNMP SetRequests) on the print server. Not Specified: an SNMP set community name has not been set. Specified: a specific SNMP set community name has been set.
Page 232 DHCP/TFTP: automatic configuration via a DHCP server and TFTP configuration file. RARP: automatic configuration via the Reverse Address Resolution Protocol. User Specified: manual configuration via Telnet, the printer's control panel, HP Web JetAdmin, embedded web server, or other method. Default IP: the default IP address was assigned. This address may not be a valid address for your network.
Page 233 BOOTP Server Displayed if BOOTP, DHCP, or RARP is used for TCP/IP configuration. It specifies the IP address of the system that responds to the print server's request for automatic TCP/IP DHCP Server configuration over the network. RARP Server Not Specified: the configuration server's IP address could not be determined or was set to zero in the response packet.
Page 234 Web JetAdmin If the print server is found on the network by HP WebJetAdmin, the URL of the host system used for HP WebJetAdmin services is displayed. The URL is limited to two lines and may be truncated.
Page 235 Message Description Indicates the current Novell NetWare configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that IPX/SPX was manually disabled. STATUS: INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed.
Page 236: Appletalk Protocol Information
NetWare network organized in a hierarchical tree structure. NAME: NOT SPECIFIED or blank: NDS is disabled. Displays the fully qualified NDS name where the HP Jetdirect print server object resides in the NDS tree. For example: CONTEXT: CN=lj_pserver.OU=support.OU=mycity.OU=mycompany...
Page 237 Message Description Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that DLC/LLC was manually disabled. STATUS: INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed.
Page 238 If this error persists, there may be a problem with the ERROR HP Jetdirect print server. The HP Jetdirect print server has not been configured for NetWare. Use the installation 16 NOT software, embedded web server, or other tools to configure the print server for NetWare CONFIGURED networks.
Page 239 A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or by a security check that prevents the print server from logging in.
Page 240 A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue.
Page 241 Print Server Object Name mismatch. Unable to read the print server's public key. Verify SRVR PUBLIC KEY object names. Verify that the object key assigned to the HP Jetdirect print server is a print server object and not a printer or other object.
Page 242 The IP address specified for the print server (through BOOTP) is an invalid IP address for INVALID IP specifying a single node. Check your Bootptab file for proper entries. ADDRESS The IP subnet mask specified for the print server (through BOOTP) is an invalid subnet INVALID SUBNET mask.
Page 243 The TFTP configuration file specified too many trap destination list entries using the "trap- CF ERR - TRAP destination:" keyword. LIST EXCEEDED The TFTP transfer of the configuration file from the host to the print server failed with the TFTP REMOTE remote host sending a TFTP ERROR packet to the print server.
Page 244 I/O port or another network protocol. F1 TRYING TO The HP Jetdirect print server is trying to connect to the NetWare server(s). This is a CONNECT TO normal message. Wait until either the connection is established or another status message SERVER appears.
Page 245 (The central location on HP's web site for the HP Jetdirect print servers and similar products) Customer Support (http://www.hp.com/support/support_assistance) (Lists all of the support options offered by HP and contact information such as phone numbers and e-mail addresses) Call HP.
Page 246: Asia Pacific
Viet Nam Asia Pacific Australia (03) 8877 8000 Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday For all spare parts including technical reference manuals, call: 1800 670 054 Hours of operation: 9:00 a.m. to 5:00 p.m. Monday through Friday China + 86 (0)10 6564 5959 Hours of operation: 8:30 a.m.
Page 247: Latin America
Canada 905-206-4663 or (800) 387-3867 Hours of operation: 8:00 a.m. to 8:00 p.m. Monday through Friday 208-323-2551 Hours of Operation: 6:00 a.m. to 6:00 p.m. PST Monday though Friday Latin America Argentina (from inside Argentina) 0810-555-5520 Hours of operation: 8:30 a.m. to 7:30 p.m. Monday through Friday Argentina (from outside Argentina) (5411)4778 8380...
Page 248 Hours of operation: 8:00 a.m. to 8:00 p.m. Monday through Friday Europe, Middle East, and Africa Hours of operation for HP Jetdirect products are: Monday to Friday from 8:30 until 18:00 (CET). Please note that support in your language or your country might not be available for all products.
Page 249 Netherlands + 31 (0)20 606 8751 Norway + 47 22 11 6299 Poland Phone: + 48 22 519 06 00 Fax : + 48 22 519 06 01 Hours of operation: 08:00 to 17:00 Monday through Friday Portugal + 351 21 3176333 Russian Federation Moscow + 7 095 797 3520...
Page 250 Troubleshoot by clicking on the buttons. To troubleshoot your HP Jetdirect print server, answer the questions on the following pages by clicking on the appropriate link (button or image or text). Click on the button below to start troubleshooting.
Page 251 What HP Jetdirect print server product do you have? Choose your print server's product family by clicking on an image or link below. Note: These links will take you either to an interactive, browser-based troubleshooting procedure ( logos), or to a general print server document in Acrobat format ( logo).
Page 252 200m, 250m (LIO) print servers 400N (MIO) print servers 600N (EIO) print servers 610N (EIO) print servers ©2000, 2001 Hewlett-Packard Company...
Page 253 To print a configuration page, press the Test button on the print server. An HP JetDirect configuration page can also be viewed over the network from a management utility (such as HP Web Jetadmin), or by accessing the embedded web server on the HP JetDirect print server.
Page 254 The firmware revision number of the print server currently installed in the printer. The format Version is X.NN.NN, where X is a letter that depends on the HP print server model. Port Select Specifies the LAN port on the print server that has been detected for use: None: the print server is not connected to the network.
Page 255 SNMP Set Specifies whether an SNMP set community name has been configured on the print server. An Cmty Name SNMP set community name is a password for "write" access to SNMP control functions (SNMP SetRequests) on the print server. Not Specified: an SNMP set community name has not been set. Specified: a specific SNMP set community name has been set.
Page 256 DHCP/TFTP: automatic configuration via a DHCP server and TFTP configuration file. RARP: automatic configuration via the Reverse Address Resolution Protocol. User Specified: manual configuration via Telnet, the printer's control panel, HP Web JetAdmin, embedded web server, or other method. Default IP: the default IP address was assigned. This address may not be a valid address for your network.
Page 257 BOOTP Server Displayed if BOOTP, DHCP, or RARP is used for TCP/IP configuration. It specifies the IP address of the system that responds to the print server's request for automatic TCP/IP DHCP Server configuration over the network. RARP Server Not Specified: the configuration server's IP address could not be determined or was set to zero in the response packet.
Page 258 Web JetAdmin If the print server is found on the network by HP WebJetAdmin, the URL of the host system used for HP WebJetAdmin services is displayed. The URL is limited to two lines and may be truncated.
Page 259 Message Description Indicates the current Novell NetWare configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that IPX/SPX was manually disabled. STATUS: INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed.
Page 260 NetWare network organized in a hierarchical tree structure. NAME: NOT SPECIFIED or blank: NDS is disabled. Displays the fully qualified NDS name where the HP Jetdirect print server object resides in the NDS tree. For example: CONTEXT: CN=lj_pserver.OU=support.OU=mycity.OU=mycompany...
Page 261 Message Description Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that DLC/LLC was manually disabled. STATUS: INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed.
Page 262 If this error persists, there may be a problem with the ERROR HP Jetdirect print server. The HP Jetdirect print server has not been configured for NetWare. Use the installation 16 NOT software, embedded web server, or other tools to configure the print server for NetWare CONFIGURED networks.
Page 263 A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or by a security check that prevents the print server from logging in.
Page 264 A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue.
Page 265 Print Server Object Name mismatch. Unable to read the print server's public key. Verify SRVR PUBLIC KEY object names. Verify that the object key assigned to the HP Jetdirect print server is a print server object and not a printer or other object.
Page 266 The IP address specified for the print server (through BOOTP) is an invalid IP address for INVALID IP specifying a single node. Check your Bootptab file for proper entries. ADDRESS The IP subnet mask specified for the print server (through BOOTP) is an invalid subnet INVALID SUBNET mask.
Page 267 The TFTP configuration file specified too many trap destination list entries using the "trap- CF ERR - TRAP destination:" keyword. LIST EXCEEDED The TFTP transfer of the configuration file from the host to the print server failed with the TFTP REMOTE remote host sending a TFTP ERROR packet to the print server.
Page 268 I/O port or another network protocol. F1 TRYING TO The HP Jetdirect print server is trying to connect to the NetWare server(s). This is a CONNECT TO normal message. Wait until either the connection is established or another status message SERVER appears.
Page 269 Interpreting the lights on the HP Jetdirect 200m and 250m print servers Status light 10 or 100 Link lights Status Light Light Description Behavior Print server is not receiving power. On (solid green) Print server is on and ready. Blinking slowly Fault occurred during self-test or operation.
Page 270 10 or 100 Link Lights Light Description Behavior No network connection. On (solid green) Network connection is established at 10 Mb/s or at 100Mb/s.
Page 271 250m print server to factory defaults (cold reset) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow these steps: 1.
Page 272: Hp Customer Care By Phone
Help-yourself Troubleshooting Information to solve problems and get your print server working HP Customer Care by Phone Highly trained technicians at our HP Customer Care Center are ready to take your call. Note: Telephone fees are the responsibility of the caller.
Page 273: Getting Warranty Service
Our support pages on the HP Web site www.hp.com/support/net_printing are a collection of information to help solve your issues and answer your questions about your HP Jetdirect print server, 24 hours a day, 7 days a week. Software, driver, and firmware image upgrades...
Page 274 Firmware Image Upgrades HP Jetdirect Print Servers Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory. The electronic upgrades are available on the Web and various online services. Current information about drivers, software versions, and HP Jetdirect...
Page 275: Specifications
Novell NetWare v 3.2, 4.2, 5.x (IPX/SPX); NDS (IPX/SPX); NDPS/NEPS (TCP/IP, IPX/SPX) IBM OS/2 Warp v 3.0, 4.0 (TCP/IP, DLC/LLC) HP-UX 10.20, 11.x; Solaris v2.5x, 2.6, 7, 8; SCO UNIX v86, 3.2, 4.2, 5.0; IBM AIX v3.2.5 and later; MPE-ix v5.5 (TCP/IP) Artisoft LANtastic 7.0 (DLC/LLC)
Page 276: Physical Specifications
Physical specifications Interfaces Port Specification network specifications above. Network Printer HP-LIO (requires printer with LIO port) Physical dimensions Width 71 mm (2.8 in) Length 84 mm (3.3 in) Height 25 mm (1.0 in) Weight Weight 68 g (2.4 oz) Environmental specifications Operating temperature, 0°...
Page 277: Safety Statements
Korea: Korean EMI Law, No. 1996-98 Class-B For complete European standards compliance list, see the Declaration of Conformity. Safety statements Product complies with: IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11 Regulatory statements USA: FCC Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 278 Australia This equipment complies with Australian EMC requirements. Canada...
Page 279 This equipment complies with Canadian EMC Class B requirements. Japan: VCCI Class B China: Chinese Safety Statement Chinese Safety Statement.
Page 281 Replacement products may be either new or equivalent in performance to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for a period of NINETY (90) DAYS, due to defects in material and workmanship when properly installed and used.
Page 282 (e) improper site preparation or maintenance. 6. HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards.
Page 283: Local Warranty Statements
Your authorized dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.
Page 284: Service Outside The Usa
Service billing (out of warranty) When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227- 8164 (USA only);...
Page 285 Printer Wizard, provides an easy way to configure your print server with a network address and install the attached printer on your Windows computer. The installer resides on the HP Jetdirect CD; in addition, if your printer works with a Jetdirect 200m or 250m print server, your printer's CD contains a similar installer that will also handle network printer installation.
Page 286 the embedded web server if your print server is attached to a supported MFP (multifunction printer) or All-in-One device. You use your standard web browser for access to the embedded web server's functions. To use the print server's embedded web server, open your browser and enter the print server's IP address as the URL.
Page 287 IP address in your browser's URL field. Performing a cold reset (resetting to factory defaults) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow these steps: 1.
Page 288 Web Scan With HP's Web Scan, you can perform a simple scan from your supported networked multi-function peripheral (MFP) or All-in-One device, using a web browser on your computer. Web Scan lets you save the scan in a file or e-mail it (if an e-mail server is configured). You do this using the embedded web server that is maintained for each HP Jetdirect print server.
Page 289 Typical home page 3. Click on "Scan". If your MFP or All-in-One device is supported by Web Scan, there will be a Scan menu item in the left-hand column of the embedded web server home page. Click on Scan to bring up the Web Scan page.
Page 290: Preview Image
Typical Web Scan page Using Web Scan Preview image If you have a flatbed MFP or All-in-One, you may preview an image by clicking the button. The Preview preview will be displayed in a small window on the Web Scan page. For a flatbed with a multi-page document feeder (ADF): You cannot preview an image from the feeder.
Page 291 For a multi-page document feeder (ADF): Click only once. (The same is true for ; see Email below.) For a image, one file Scan Email To… will be created from all the pages in the feeder. For a TIFF JPEG image, a separate file will be created for (and a separate window will be used to display) each page in the feeder.
Page 292 for low-resolution color: 150 DPI, 24-bit color. [DPI=dots per inch] Color Picture for high-resolution color: 300 DPI, 24-bit color. Color Drawing for monochrome graphics: 150 DPI, gray-scale. B/W Picture : 300 DPI, black and white. Text Document Size settings The following document sizes are available (in inches). The document size you select will contain only a portion of the entire scanned image if the document size is smaller than the image.
Page 293 Problem: After I click the Scan button, Adobe Acrobat Reader is launched. I am unable to select “Save” or “Save As”. Resolution: This is a known issue with various versions of Microsoft Internet Explorer and Windows 95, 98, and NT 4.0. A recommended work-around is to download the latest version of Adobe Acrobat Reader, 4.0 or higher.
Page 294 CD for the HP multifunction (MFP or All-in-One) device. The client user can use that software normally on printers networked through an HP JetDirect print server, and it probably has more features than the simple scanning available on the embedded web server through the client user's browser.
Page 295 For the latest list of compatible web browsers, visit HP's technical support website at www.hp.com/support/net_printing. If you use HP Web JetAdmin, a printer installation and management application for intranets, with the HP JetDirect embedded web server, version 6.1 or greater is recommended. (HP Web JetAdmin is...

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