Page 1 HP NetServer Remote Administrator Guide Configuring and Using Your Integrated Remote Assistant October 2000...
Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Page 3: Table Of Contents
Contents 1 Quick Start......................1 2 Remote Administration Using the HP Integrated Remote Assistant ..5 Integrated RA in Action.................. 6 Documentation....................7 Integrated RA Features and Functions.............. 7 Console Redirection ..................7 Management and Security................8 Server Supervision ..................8 Other Features ....................
Page 4 Contents 5 Setting Up the Remote Client ............... 47 Setting Up Terminal Emulation................ 47 Option 1: Managing a Server Remotely Using pcAnywhere ....... 48 Option 2: Managing a Server Using a Dedicated Terminal ......52 6 Using Integrated RA to Manage Server Operations ........55 Using Integrated RA's Management Features..........
Page 5: Quick Start
1 Quick Start This chapter provides a quick overview of the steps required to set up and use your HP Integrated Remote Assistant. If you have experience setting up computer hardware and software, you can use the following section as a brief installation guide.
Page 6 Chapter 1 Quick Start 3. Install console redirection software on the server (optional, see Chapter 4 for detailed instructions) For Microsoft Windows NT and 2000 servers, your server is ready for a remote or direct connection. However, if you also want to redirect the Windows console to a remote PC you must install pcAnywhere.
Page 7 Chapter 1 Quick Start 1. Start pcAnywhere at the remote PC client from the Integrated RA program group. 2. From the pcAnywhere action button bar, click Call Online Service. Enter the server phone number. 3. Right click on the "RAClient" connection item, click Properties and make sure the remote client's modem baud rate matches the rate set at the server.
Page 8 Chapter 1 Quick Start Refer to Chapter 6 for more information.
Page 9: Remote Administration Using The Hp Integrated Remote Assistant
2 Remote Administration Using the HP Integrated Remote Assistant Your HP NetServer comes with a product called the HP Integrated Remote Assistant (referred to as Integrated RA throughout the rest of this guide). Integrated RA combines intelligent hardware and software (firmware) built into your HP NetServer that provides administrators with instant notification of server operations and events.
Page 10: Integrated Ra In Action
Chapter 2 Remote Administration Using the HP Integrated Remote Assistant also use any ANSI terminal emulator or a dedicated terminal to communicate with the server and run the management application.) SNMP NetServer Agents. SNMP agents enable in-band (across the network) gathering of information and alert generation to an SNMP-based management client.
Page 11: Documentation
Chapter 2 Remote Administration Using the HP Integrated Remote Assistant if the server is still running, send an SNMP alert to a management client connected to the network. The management client logs an alert from the server. Regardless of location, an administrator can log in to the server and use Integrated RA to help identify and correct the server problem or problems.
Page 12: Management And Security
Chapter 2 Remote Administration Using the HP Integrated Remote Assistant allowing start-up messages to be viewed at a remote site. An administrator can also remotely power off (and on) the server if, as an example, the server is to be shut down for the weekend.
Page 13: Other Features
Chapter 2 Remote Administration Using the HP Integrated Remote Assistant Event notification. Integrated RA will page administrators when an event occurs that has been specified for notification. With notification, valuable administrator time is freed from constant surveillance of the server and server down-time is kept to a minimum.
Page 14: Supported Network Operating Systems
Chapter 2 Remote Administration Using the HP Integrated Remote Assistant An HP NetServer Navigator Utility Partition, or 32 MB of disk space available in a bootable DOS Partition installed on the hard disk (required for DOS file transfers, and running HP DiagTools diagnostic software). An HP NetServer Navigator CD-ROM Version L.18.20 or later.
Page 15: Remote Client Installation Requirements
Chapter 2 Remote Administration Using the HP Integrated Remote Assistant Remote Client Installation Requirements For the remote client, you can use any ANSI X3.64 compatible terminal or terminal emulator with a modem or RS-232 connection. For best results, use an ANSI color terminal that supports 25-line mode and IBM PC character set, the configuration supported by the pcAnywhere terminal software.
Page 17: Integrated Ra Setup And Configuration
3 Integrated RA Setup and Configuration This chapter provides instructions for setting up your HP NetServer's Integrated RA to enable remote management of the server. (See Chapter 4 for information on installing Integrated RA software.) To install and configure Integrated RA you must also either set up a modem or configure a direct (null modem) connection.
Page 18: Setting Up The Remote Connection
Chapter 3 Integrated RA Setup and Configuration Setting Up the Remote Connection You first need to set up a remote connection that enables the server to communicate with a remote client. There are three possible options for setting up the server for remote connection. You can connect the HP NetServer's Management Port to a remote: Client using an external modem Client directly, using a null modem...
Page 19: Using A Direct Serial Connection
Chapter 3 Integrated RA Setup and Configuration Figure 3-1. Remote Connection Through an External Modem Using a Direct Serial Connection Instead of setting up modem communications, you can use a null modem cable to connect the server directly to a terminal through each computer's Management Port.
Page 20 Chapter 3 Integrated RA Setup and Configuration Figure 3-2. Direct Connection with a Null Modem Cable Configuring a Null Modem Cable In a direct connection, the null modem cable has key signals crossed to make the terminal appear as if it were a modem. The figure below illustrates the cable configuration required for making a direct connection to the Integrated RA.
Page 21: Using Integrated Ra With Terminal Servers
Chapter 3 Integrated RA Setup and Configuration Figure 3-4. Minimal Null Modem Cable Configuration When Integrated RA enables the Management Port by asserting DTR, it automatically recognizes that DCD, DSR, and CTS are enabled and establishes the connection. Using Integrated RA With Terminal Servers Although the Integrated RA may be used with dial-in phone lines, in high security environments this may not be an option.
Page 22 Chapter 3 Integrated RA Setup and Configuration Central Management Remote Site LAN Site LAN Clients Management Client NetServers Terminal Server RS-232 RS-232 Figure 3-5. Using Integrated RA with a Terminal Server For more information, see the "Using HP Remote Assistant with Terminal Servers"...
Page 23: Configuring Integrated Ra
Chapter 3 Integrated RA Setup and Configuration Configuring Integrated RA During the initial server setup, you run the Integrated RA Configuration Utility to configure server management operations including: Verify Management Port settings Set up an administrator list for system access and pager notification Configure event management operations, including the enabling of paging Test Integrated RA functions Configure communications for the external modem or direct serial...
Page 24: Setup Using The Integrated Ra Configuration Utility
Chapter 3 Integrated RA Setup and Configuration Parameter Setting Status Enabled Base IO address Interrupt IRQ3 This sets the Management Port to COM2. You can change these settings to resolve a resource conflict with another device installed in your server. If you choose to set Management Port to "Disabled,"...
Page 25: Using The Integrated Ra Configuration Utility
Chapter 3 Integrated RA Setup and Configuration Replication Setup 3. Click either Guided or Custom Setup, then select the NOS to be installed on your HP NetServer. If you select: Guided Setup, the installation proceeds automatically until it's time to configure the Integrated RA.
Page 26 Chapter 3 Integrated RA Setup and Configuration Administrator information, including login names, passwords, dial-back numbers, and pager configuration Server identification data including server name and ID. You can also select keyboard mapping options. Events that will initiate a page. Events can be categorized by severity. Version information for Integrated RA utilities.
Page 27: Configuring Communications/Modem
Chapter 3 Integrated RA Setup and Configuration Configuring Communications/Modem For Integrated RA to perform notifications and interact with administrators at remote clients, you must configure it for communications by identifying the type of data link, and, in the case of modem communications, you need to specify modem and speed settings.
Page 28 Chapter 3 Integrated RA Setup and Configuration Figure 3-8. Configuring Communications Window 1. Identify the modem you will be using for remote connections. Highlight the "Select Modem" field and press Enter. A Modem List window appears providing you with a list of modems supported by HP (also listed in Appendix B).
Page 29 Chapter 3 Integrated RA Setup and Configuration (which you may modify). If the modem you are using does not appear on the modem list, select Generic Hayes-Compatible and refer to your modem documentation for an appropriate initialization string. 3. After setting up your modem, click OK. You are prompted to save the settings.
Page 30: Configuring Administrators
Chapter 3 Integrated RA Setup and Configuration Table 3-1. Modem Commands Required by Integrated RA Feature enabled Command Result codes displayed Verbose result codes Busy and dial tone detection Auto answer S0=1 RTS/CTS (hardware) flow control &K3 DCD equals on-line state &C1 Disconnect on DTR On-to-Off &D2...
Page 31 Chapter 3 Integrated RA Setup and Configuration Figure 3-10. Administrator Settings Window You will need to supply a name that identifies the administrator, a password that the administrator can use to log in and, if you choose, a dial-back telephone number.
Page 32 Chapter 3 Integrated RA Setup and Configuration Figure 3-11. Edit Administrators Window Changing the Password Select the " Password" field and press Enter to set a new password. The Configuration Utility displays the Set Password window which you can use to specify a new password.
Page 33 Chapter 3 Integrated RA Setup and Configuration with Integrated RA) use the default setting , PC Code Page. If your terminal or terminal emulator does not support 25 lines or the extended PC character set, select "24 lines" or "ISO Latin 1". For terminal mode, you can specify either 24, 25, or 50-line displays.
Page 34 Chapter 3 Integrated RA Setup and Configuration Server with Integrated RA "Server Error" event occurs Paging software with access # TAP Pager TAP Message Server Error Modem Server Error Service Provider Tower receives TAP message, then transmits TAP or Mobile Phone with SMS Figure 3-12.
Page 35 Chapter 3 Integrated RA Setup and Configuration XXXXX YYYYY XXXXX = a five digit number identifying the server on which the event occurred (you set this using the Server Identification command) YYYYY = a five digit number identifying the event. When an event tagged for paging occurs, Integrated RA dials the specified numeric pager number(s) and sends the appropriate codes for the server and the event.
Page 36 Chapter 3 Integrated RA Setup and Configuration Entering a TAP Pager Number After setting pager mode to TAP, tab to the "Modify Pager Settings" field and then press Enter. The TAP Pager Settings dialog box appears: Figure 3-13. TAP Pager Settings Pager Phone Number Enter the service provider's TAP pager phone number.
Page 37 Chapter 3 Integrated RA Setup and Configuration Modem Dial Prefix Enter a custom prefix or tab to the second option in this field and press Enter for a list of default prefixes. The Modem Dial Prefix is the initialization string that configures the modem specifically for TAP paging. The modem initialization string specifically resets the modem for relatively slow TAP paging operations which normally operate at 300 baud.
Page 38: Configuring Server Identification/Keymap
Chapter 3 Integrated RA Setup and Configuration NOTE Before testing Integrated RA's paging feature, be sure to inform the qualified administrator of the test page code and ask him or her to contact you directly upon its receipt. When the paging is complete, the Configuration Utility displays a dialog box informing you that the page was sent.
Page 39: Configuring Event Management
Chapter 3 Integrated RA Setup and Configuration Selecting Keyboard Layouts If you are using a keyboard other than a standard U.S. keyboard on the host server, you can use the Change Keymap option to select a keyboard layout that matches the keyboard driver being used by the server's operating system.
Page 40 Chapter 3 Integrated RA Setup and Configuration Figure 3-16. Configuring Page Events Window NOTE All Integrated RA Events can also generate traps on an SNMP Management client. Also note that Event Management parameters can be configured from a remote client. For more information on alarms and on configuring settings remotely, see Chapter 5.
Page 41: Display Version Information
Chapter 3 Integrated RA Setup and Configuration Security System Status Disk Drives & Controllers Network Interface Controllers Other For a descriptive list of page-supported events organized by category, see Appendix A. An event is also classified as a "warning" or "critical" depending on whether it has exceeded the warning or critical thresholds set by HP.
Page 42: Exit
Chapter 3 Integrated RA Setup and Configuration Figure 3-17. Version Information Window The Version Information window displays information that the Configuration Utility found after checking the installation. Display fields include: Integrated RA Software Version number Integrated RA Firmware Version number HP Copyright information Exit When you choose the File menu, the utility displays a menu that you can use to...
Page 43: Using Dos File Transfer On Servers Without A Utility Partition
Chapter 3 Integrated RA Setup and Configuration NetServer Navigator Utility Partition that will store a range of utilities that will allow you to: Update the system BIOS Run DiagTools diagnostic software Integrated RA utilities Run troubleshooting utility Run HP Disk Array utilities The Navigator program remembers where you left off and returns you to either the Guided or Custom Setup configuration screen.
Page 44 Chapter 3 Integrated RA Setup and Configuration 1. Boot your HP NetServer to DOS. 2. Use the DOS mkdir command to create a subdirectory called HPRA. At the DOS prompt, type: c:\mkdir hpra DOS creates the subdirectory HPRA. 3. Copy the following files from HP NetServer Navigator CD-ROM directory \server model\RA to the HPRA subdirectory you just created.
Page 45: Setting Up Console Redirection For Microsoft Windows Servers
4 Setting Up Console Redirection for Microsoft Windows Servers This chapter describes how to set up your Microsoft Windows NT or 2000 server and remote client for server management. Once you've installed the Integrated RA software on your Windows server and configured it, you need to install communications software at both the server and the remote client.
Page 46: Installing Pcanywhere On The Server
Chapter 4 Setting Up Console Redirection on MS Windows NT Servers Installing pcAnywhere on the Server For Microsoft Windows NT and 2000, to allow for console redirection (the ability to redirect what's graphically displayed on your server) over the modem, you must install the host software, included with your system, on your server.
Page 47 Chapter 4 Setting Up Console Redirection on MS Windows NT Servers For Windows NT, copy the files to: C:\Winnt\Profiles\All Users\Application Data\Symantec\pcAnywhere For Windows 2000, copy the files to: C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere NOTE If Windows is not installed on drive "C", substitute "C" for the drive where windows is installed.
Page 48 Chapter 4 Setting Up Console Redirection on MS Windows NT Servers Figure 4-1. pcAnywhere Server Side Toolbar You will see a "Add Be a Host" item and a connection item labeled "RAServer". 9. Right-click the "RAServer" item to display the item's drop-down menu. 10.
Page 49 Chapter 4 Setting Up Console Redirection on MS Windows NT Servers 12. Click Details and verify that the COM port speed matches the speed you entered in the Integrated RA Configuration Utility. This will make the COM port behave like a direct connection. 13.
Page 51: Setting Up The Remote Client
5 Setting Up the Remote Client This chapter describes how to set up a remote client to communicate with the Integrated RA accessory integrated into your HP NetServer. Installing the remote client software is the second part of the installation process. After you have set up your remote management client, you can begin managing your server as described in Chapter 6.
Page 52: Option 1: Managing A Server Remotely Using Pcanywhere
Chapter 5 Setting Up the Remote Client Option 1: Managing a Server Remotely Using pcAnywhere If you will be managing your server from a Windows NT 4.0, or Windows 95, 98 or 2000 PC client, install pcAnywhere. pcAnywhere allows terminal emulation and, for Windows NT and 2000 servers, graphics console redirection.
Page 53 Chapter 5 Setting Up the Remote Client 2. Type: x:\util\pca32\us\disk1\setup where x: is the driver letter of the CD-ROM. 3. Choose "Typical" install and follow the on-screen instructions to complete installation of pcAnywhere. 4. Go to \UTIL\PCA32\US\HPEXTN directory on the HP NetServer Navigator CD and double click on the file "HPPCA.REG".
Page 54 Chapter 5 Setting Up the Remote Client 8. The first time you start pcAnywhere, the Smart Setup Wizard helps you configure your system by prompting you for basic information such as COM port and modem specifications. 9. After running the Smart Setup Wizard, the pcAnywhere main program window appears.
Page 55 Chapter 5 Setting Up the Remote Client à Go to Tools | Application Options... à Click the Button Bars tab à Check the "Call online service" option 2. At the main program window action bar, click Call Online Service. You will see an "Add Online Service"...
Page 56: Option 2: Managing A Server Using A Dedicated Terminal
Chapter 5 Setting Up the Remote Client 6. Click the Session tab. Check the "Use macro key file" option and browse the directory that you copied the HP Navigator CD files to and select Extnd.mk7. This enables redirection of simple keystrokes such as F12, Alt-F, and Page Up.
Page 57 Chapter 5 Setting Up the Remote Client If you are using an HP-UX workstation as a remote client, see the section "Connecting to Integrated RA from an HP-UX Workstation," later in this chapter. The remote client display will more closely resemble the actual server display if you use a PC-based color ANSI terminal emulator that supports 25 lines and the PC character set.
Page 58 Chapter 5 Setting Up the Remote Client strings; if this is not possible on your terminal you will need to send strings manually. See Appendix D for a list of character strings you can use to emulate special keys on the server keyboard. Connecting to Integrated RA from an HP-UX Workstation If an HP-UX workstation running HP Visual User Environment (HP VUE) will serve as your remote management client, you can connect to Integrated RA and...
Page 59: Using Integrated Ra To Manage Server Operations
6 Using Integrated RA to Manage Server Operations Once pcAnywhere (or a third-party terminal emulation program) is running on the remote client, a qualified administrator (configured in the Integrated RA Configuration Utility) can log into the server and begin using Integrated RA to observe server operations and otherwise configure or manage the server.
Page 60: Integrated Ra Management Program Options
Chapter 6 Using Integrated RA to Manage Server Operations pcAnywhere, you perform this operation by right-clicking the connection item. Select the option "Wait for Connection.") The Integrated RA will call back in about 15 seconds. When call-back occurs, press Enter to display the main menu. MAIN MENU Server Name: HP NetServer, Server ID: 001, RA Firmware: A.00.01 1.
Page 61 Chapter 6 Using Integrated RA to Manage Server Operations EVENT LOG Total Entries 212 Paged Event Displaying Entries 197...182 Code Description Severity | | Date Time ----- ----------------------------------------- - - -------- -------- 01801 System boot (POST complete) 03/10/98 02:37:17 20001 Administrator 1 login 03/10/98 02:37:16 20003 Administrator 1 auto-logout 03/10/98 02:28:29...
Page 62 Chapter 6 Using Integrated RA to Manage Server Operations (,) for older events. Page down for older events . (.) for newer events. Page up for newer events . (0) Return to the Main menu. Returns you to the Integrated RA Main menu.
Page 63: Show Status
Chapter 6 Using Integrated RA to Manage Server Operations 2. Show Status When you choose Show Status from the Main Menu, Integrated RA displays information about the current status of the server. For example: STATUS Date: 03/11/98 21:40:44 Management Port: COM2, Base I/O Address 2F8, IRQ 3 Server Voltage Levels Sys Bd +5V 5.022 V...
Page 64 Chapter 6 Using Integrated RA to Manage Server Operations long as pcAnywhere is also installed on your server. Using these two methods you can accomplish many of the tasks you normally perform at your server. Additional tasks may be performed using the Management Port Passthru option explained later in this chapter.
Page 65 Chapter 6 Using Integrated RA to Manage Server Operations Switching to Text Mode in OS/2 If your server is running IBM OS/2, you can create a hot key to invoke an OS/2 full screen session. Using the hot key, you send a series of keystroke combinations from the remote client which then invokes a full screen session.
Page 66 Chapter 6 Using Integrated RA to Manage Server Operations Table 6-1. OS/2 Full Screen Keystroke Combinations Local Remote 1. Alt Esc Ctrl-A Esc Esc 2. Ctrl Esc Ctrl-D Esc Esc 3. Home Esc [ H 4. Enter Enter 5. Ctrl-\ Ctrl-D \ 6.
Page 67: Server Reset/Power Menu
Chapter 6 Using Integrated RA to Manage Server Operations 3. When you are ready to disconnect, click the End Session button. Windows displays the End Session Window 4. In the End Session Window, do not disable the "Host Accepts Another Call"...
Page 68 Chapter 6 Using Integrated RA to Manage Server Operations directed to the remote client. To quit console redirection, at the remote client, press [Ctrl-B]. Power Cycle. Use this option to fully reinitialize all server hardware. This option turns the server off for about 15 seconds and then cycles it back on. All server hardware is reinitialized and the operating system reboots.
Page 69: Reboot To Utility Partition
Chapter 6 Using Integrated RA to Manage Server Operations NOTE The Shutdown Agent is not supported on the OS/2 and Banyan operating systems. If the Shutdown Agent is not running, Graceful Reboot is equivalent to Hard Reset, and Graceful Shutdown is equivalent to Power Down with a timeout of a few minutes.
Page 70: Event Management Configuration
Chapter 6 Using Integrated RA to Manage Server Operations 6. Event Management Configuration Integrated RA provides a menu of server events that Integrated RA can monitor and manage if you so choose. NOTE The event management settings listed below can also be configured by running the Integrated RA Configuration Utility at the server on which Integrated RA is incorporated.
Page 71: Administrator/Pager Configuration
Chapter 6 Using Integrated RA to Manage Server Operations If the Integrated RA SNMP agents are loaded, server events can also generate SNMP traps on the above events to a management client connected to the network. For more information on using the Integrated RA SNMP agent, see the section, "Using SNMP Server Management Applications with Integrated RA"...
Page 72 Chapter 6 Using Integrated RA to Manage Server Operations Changing Administrator Data (Add, Delete, Modify) If you enter the number of an administrator record to modify, Integrated RA prompts you for the password for that user. You will then see a list of administrator details to modify.
Page 73: Management Port Passthru
Chapter 6 Using Integrated RA to Manage Server Operations ADMINISTRATOR MODIFICATION Administrator Number: 3 Name: Password: ******** Dial-back Number: 555-1872 Terminal Lines: Terminal Color: Terminal Charset: PC Code Page 850 [Native PC] Pager Number: 555-8765 Pager Type: Alphanumeric Paging Configuration TAP Pager ID: 3342 TAP Password:...
Page 74: Disconnect
Chapter 6 Using Integrated RA to Manage Server Operations 3. At the remote client, exit pcAnywhere and start the client application (this should be done without disconnecting the client modem; set up the modem so that it does not disconnect on dropped DTR (AT&D0) and set up the client application to use a direct serial connection, not a modem).
Page 75: Troubleshooting
7 Troubleshooting This chapter provides some guidelines for troubleshooting Integrated RA. Modem The external modem is not responding to Integrated RA. Make sure you are using the proper cable to connect the Integrated RA to the modem. For more information, see the section "Connecting through an External Modem,"...
Page 76 Chapter 7 Troubleshooting 1. The modem is not connected to the Management Port.. 2. The modem is not turned on.. 3. Either the Modem Init string or the TAP Dial string contains an invalid command for your modem . 20202: No Connection Event code 20201 occurs when one of the following conditions is detected: 1.
Page 77: Remote Client
Chapter 7 Troubleshooting 1. The TAP ID may be incorrect. Call your service provider and ask them to send you a test message. This can help determine if the problem lies with your service provider, or if you are using an invalid Pager ID number. 2.
Page 78: Dos File Transfer
Chapter 7 Troubleshooting While using console redirection, I start up Microsoft Windows but do not see any graphics. Windows graphics console redirection is managed via pcAnywhere. Select "NT Graphics Console Redirection" from the Console Redirection menu. When connected to Integrated RA, I am logged off after several minutes of inactivity. Integrated RA automatically terminates a connection after five minutes of inactivity.
Page 79 Chapter 7 Troubleshooting I successfully sent a file to the server but don't know where it is stored. If you chose the XModem option, the file is in the path and under the filename you specified. If you did not provide a path or used the ZModem option, the file is stored in the current server directory.
Page 81: A Event Codes
A Event Codes The table below describes the event codes that can be sent via pager or listed in the event log. When Integrated RA sends a page about a server event, it includes the server identifying number and a five-digit code identifying the event. (If you have a TAP pager, you will receive the server name and some descriptive text as well.) Note that NetServer Agents software will need to be loaded on your server in...
Page 82 Appendix A Event Codes Pager Code Server Event Severity range. A fan sensor in the server has gone far outside the factory specified 004XX CRITICAL range. 004XX Fan sensor crossed lower non-recoverable threshold CRITICAL Fan sensor crossed upper non-critical threshold WARNING 004XX 004XX...
Page 83 Appendix A Event Codes Pager Code Server Event Severity A power supply's 3.3 volt supply has gone bad. CRITICAL 00823 00824 A power supply's 5 volt supply has gone bad. CRITICAL 00825 A power supply's 12 volt supply has gone bad. CRITICAL 00826 A power supply's -12 volt supply has gone bad.
Page 84 Appendix A Event Codes Pager Code Server Event Severity Uncorrectable Bus Error CRITICAL 01908 01916 IPMB Protocol Error CRITICAL 02100 SCSI Duplex Board has been removed WARNING 02101 SCSI Duplex Board has been inserted INFORMATIONAL 02502 Cache Protocol and Parity error CRITICAL 02516 ACPI hardware failure...
Page 85 Appendix A Event Codes Pager Code Server Event Severity Remote Control Card battery disconnected WARNING 20404 20405 Remote Control Card configuration reset to defaults WARNING 20406 Remote Control Card: DHCP has assigned a new IP address WARNING 20902 Primary Hot Swap Cage Controller firmware updated INFORMATIONAL 20903 Secondary Hot Swap Cage Controller firmware updated...
Page 86 Appendix A Event Codes Pager Code Server Event Severity NetRAID: Change in state of physical drive WARNING 21202 21203 NetRAID: Change in state of logical drive WARNING 21204 NetRAID: Logical drive initialization Started INFORMATIONAL 21205 NetRAID: Logical drive initialization completed INFORMATIONAL 21206 NetRAID: Logical drive initialization aborted...
Page 87 Appendix A Event Codes Pager Code Server Event Severity The LAN adapter has detected a network fault. Data transmission 21328 WARNING was stopped. The LAN adapter has detected a busy network. WARNING 21329 The LAN adapter has detected a performance problem associated 21330 WARNING with an inadequate number of receive buffers.
Page 88 Appendix A Event Codes Pager Code Server Event Severity The LAN adapter has detected a network fault. Data transmission 21368 WARNING was stopped. The LAN adapter has detected a busy network. WARNING 21369 The LAN adapter has detected a performance problem associated 21370 WARNING with an inadequate number of receive buffers.
Page 89 Appendix A Event Codes Pager Code Server Event Severity Autoloader Cannot Operate Without Magazine CRITICAL 21445 21446 Autoloader Predicted to Fail - Call Helpline WARNING 21450 Library Has Drive Communications Fault CRITICAL 21451 Library Has Changer Mechanism Fault WARNING 21452 Library Has Hardware Fault - Reset Library CRITICAL 21453...
Page 90 Appendix A Event Codes Pager Code Server Event Severity Uninterrupted Power Supply: UPS is on bypass due to hardware 21520 CRITICAL failure Uninterrupted Power Supply: UPS put on bypass via software or 21521 WARNING front panel 21522 Uninterrupted Power Supply: UPS put on bypass via rear UPS switch WARNING 21523 Uninterrupted Power Supply: UPS has returned from bypass mode...
Page 91 Appendix A Event Codes Pager Code Server Event Severity FCArray: Expand capacity failed. CRITICAL 21917 21918 FCArray:Command to physical device timed out. CRITICAL 21919 FCArray:Physical device command aborted. CRITICAL 21920 FCArray:Command was retried. INFORMATIONAL 21921 FCArray:Parity error. INFORMATIONAL 21922 FCArray:Soft error. INFORMATIONAL 21923 FCArray: Miscellaneous error.
Page 92 Appendix A Event Codes Pager Code Server Event Severity FCArray: Battery Backup Unit power is OK. INFORMATIONAL 21966 21967 FCArray: Controller has been powered off. CRITICAL 21968 FCArray: Controller has been powered on. INFORMATIONAL 21969 FCArray: Controller Online. INFORMATIONAL 21970 FCArray: Controller offline.
Page 93 Appendix A Event Codes Pager Code Server Event Severity NETRAID: Failover disk changed INFORMATIONAL 22328 22331 NETRAID: File System changed INFORMATIONAL 22332 NETRAID: Disk failure CRITICAL 22333 NETRAID: Normal I/O Resumed INFORMATIONAL 22334 NETRAID: SNMP Agent Started INFORMATIONAL 22335 NETRAID: Battery Charge Improving INFORMATIONAL 22336 NETRAID: Battery charge is adequate...
Page 95: B Tested Modems
B Tested Modems The following chart lists modems tested by HP at the time this document was printed for use with Integrated RA. HP recommends that you use the same model (or at least the same brand) of modem at the remote client that you use at the server. Table B-1.
Page 97: C Keyboard Layouts
C Keyboard Layouts Through the Configuration Utility (HPRAUTIL), Integrated RA allows an administrator to select a keyboard layout that matches the server keyboard. With the proper keyboard layout, Integrated RA is able to correctly interpret keystrokes sent to the server keyboard. Integrated RA includes support for France, Italy, Germany, Spain, United Kingdom, and United States keyboards.
Page 98 Appendix C Keyboard Layouts...
Page 99: D Keyboard Mapping
D Keyboard Mapping When keyboard commands are redirected to the server keyboard from a remote client, keystrokes on a generic terminal emulation keyboard may not control all PC keyboard keys. Because there is no direct mapping between a generic terminal keyboard and a PC's keyboard, most special keys on the PC keyboard must be emulated using character strings.
Page 101: E Software License, Warranty, And Support
The following License Terms govern your use of the accompanying Software unless you have a separate written agreement with HP. License Grant. Hewlett-Packard grants the Customer a license in the software, subject to the following: Use. "Use" means storing, loading, installing, executing or displaying the Software.
Page 102: Warranty
Appendix E Software License, Warranty, and Support Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations.
Page 103: Index
Index Confirmation code, 31 Administrator information configuring, 35, 68 Diagnostic commands editing, 27, 69 Test Paging, 33 enabling/disabling pagers, 69 Dial Back Number option, 28 pager status, 29 Direct connection communications Administrator list window, parameters, 53 Configuration Utility, 27 Direct serial connection, 15 ASR, viewing the last saved screen Direct serial connection configuration, before ASR event, 58...
Page 104 Index Quick Start steps, 1 Remote Client, 47 server software for Windows NT, 42 Windows, 41 Management managing the server remotely, 55 Integrated RA configuring, 20, 38 Managing server operations feature overview, 8 accessing the Integrated RA Management program, 55 setting up, 13 SNMP agents, 71 configuring administrator...
Page 105 Index terminal emulation using Windows, 47, 48 Remote Client Connection Pager numbers, entering a TAP pager modem commands, 26 frame setting, 33 Remote connection Pager numbers, entering a TAP pager direct serial connection, 15 modem dial prefix, 33 external modem, 14 Pager numbers, entering a TAP pager Remote terminal display settings, 28 number, 32...
Page 106 Index TAP paging, entering the pager password, 33 TAP paging, entering the pager phone number, 32 Version information for Integrated RA, TAP paging, using with SMS, 29 Technical support, 101 Viewing the last saved screen before Terminal Emulation, 47 ASR event, 58 Terminal emulation settings, 53 Terminal emulation, using a third party emulator, 47...

This manual is also suitable for:

Lh3000r - netserver - 128 mb ram Lh4r - netserver - 256 mb ram D5970a - netserver - lcii Netserver

HP LC2000r - NetServer - 128 MB RAM Administrator's Manual

Quick Start

Remote Administration Using the HP Integrated Remote Assistant

Integrated RA Setup and Configuration

Setting up Console Redirection for Microsoft Windows Servers

Setting up the Remote Client

Using Integrated RA to Manage Server Operations

Troubleshooting

A Event Codes

B Tested Modems

C Keyboard Layouts

D Keyboard Mapping

E Software License, Warranty, and Support

Index

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Summary of Contents for HP LC2000r - NetServer - 128 MB RAM

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Table of Contents