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HP StorageWorks 600 - Modular Disk System Maintenance And Service Manual

Hp storageworks 600 modular disk system maintenance and service guide
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HP StorageWorks 600 Modular Disk System
Maintenance and Service Guide
Part Number 495106-005
December 2009 (Fifth Edition)
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Summary of Contents for HP StorageWorks 600 - Modular Disk System

  • Page 1 HP StorageWorks 600 Modular Disk System Maintenance and Service Guide Part Number 495106-005 December 2009 (Fifth Edition)
  • Page 2 © Copyright 2008, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Customer self repair ........................5 Parts only warranty service ..........................5 Illustrated parts catalog ....................... 16 Mechanical components ..........................16 System components ............................ 19 Removal and replacement procedures ................... 23 Required tools ............................23 Safety considerations ..........................23 Preventing electrostatic discharge ...................... 23 Warning and caution messages ......................
  • Page 4 Index ............................62...

  • Page 5: Customer Self Repair

    Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement.
  • Page 6 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità...
  • Page 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen.
  • Page 9 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá...
  • Page 10 bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
  • Page 11 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5) Chassis — — Internal rail kit 455980-001 Hard drive drawer bezel 455973-001 Optional Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
  • Page 17 Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
  • Page 18 Illustrated parts catalog 18...

  • Page 19: System Components

    System components Item Description Spare part number Customer self repair (on page 5) I/O module with tray and cable 498472-001 Mandatory 413996-001 Mandatory Power supply 441830-001 Mandatory Power block board kit 455975-001 Optional a) UID/power switch board with cables — —...
  • Page 20 Item Description Spare part number Customer self repair (on page 5) a) UID/power switch board — — b) Dual 7-segment display board — — c) Power supply boards — — — — d) Power supply/7-segment ribbon cable e) Crossover cable —...
  • Page 21 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
  • Page 22 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente.

  • Page 23: Removal And Replacement Procedures

    Removal and replacement procedures Required tools The following items are required for some procedures: • T-8 Torx screwdriver • T-10 Torx screwdriver • T-15 Torx screwdriver • Phillips screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
  • Page 24 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: At least two people are needed to safely unload the rack from the pallet. An empty 42U • rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.

  • Page 25: Power Down

    To reduce the risk of electric shock or damage to the equipment: WARNING: • Never reach inside the chassis while the system is powered up. Perform service on system components only as instructed in the user documentation. • WARNING: A risk of electric shock from high leakage current exists. Before connecting the AC supply to the power enclosures, be sure that the electrical outlets are properly grounded (earthed).

  • Page 26: Hard Drive Blank

    WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately support the chassis during installation and removal. It is not secured to the rack frame or mounted on rails. Extend the hard drive drawer. Pinch hazard—Keep hands out of front and rear of chassis when closing hard WARNING: drive drawers.

  • Page 27: Hard Drive

    Remove the hard drive blank. To replace the blank, slide the blank into the bay until it locks into place. Hard drive To prevent improper cooling and thermal damage, do not operate the MDS600 CAUTION: unless all bays are populated with either a component or a blank. Remove a drive only when there is another drive ready to install or the MDS600 is powered down.

  • Page 28: Hard Drive Drawer Bezel

    Remove the hard drive. To replace the component: Fully extend the hard drive lever. Push the hard drive all the way into the drive bay, and then close the lever. Hard drive drawer bezel To remove the component: Power down the MDS600 ("Power down"...

  • Page 29: Hard Drive Drawer Display Board

    Remove the eight T-8 Torx screws securing the bezel to the hard drive drawer. Be sure the drawer handle is in the down position. Lean the bezel forward, and then remove it from the hard drive drawer. To replace the component, reverse the removal procedure. The screws are different lengths. Be sure they are installed in the proper location.
  • Page 30 For the location of these device bays, see "Device bay ID numbers (on page 57)." Remove the hard drive drawer bezel ("Hard drive drawer bezel" on page 28). Remove the T-15 Torx screw securing the display board assembly to the hard drive drawer, and then lift the assembly straight up to remove it from the drawer.

  • Page 31: Fan

    Disconnect the cable from the display board. To replace the component, reverse the removal procedure. Configurations using power cord part number 142263-004, located on the IMPORTANT: power cord label, require that the power cord be removed before removing a fan. Before removing a fan, do the following: •...

  • Page 32: Hot-Plug I/O Module

    Remove the fan. For best cooling practices, do not operate the enclosure for extended periods with CAUTION: more than one component or blank removed. When removing an active component permanently, replace it with a blank. To replace the fan, install it into the fan bay and push until it locks into place. Hot-plug I/O module Before removing the component, be sure to do the following: •...

  • Page 33: Power Supply

    Release the I/O handle, push the I/O handle down until it ejects the I/O module, and then remove the I/O module. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component permanently, replace it with a blank.

  • Page 34: Hard Drive Drawer

    Remove the component as indicated. To replace the component, reverse the removal procedure. Hard drive drawer To remove the component: Power down the MDS600 ("Power down" on page 25). Disconnect all cables. Remove all power supplies ("Power supply" on page 33). Remove all fan modules ("Fan"...
  • Page 35 Push up and hold the two release mechanisms on the I/O bays, and then push the drawer forward about 15 cm (6 in). WARNING: TIP HAZARD! To reduce the risk of personal injury or damage to the equipment, do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack.
  • Page 36 Extend the hard drive drawer until it clicks. Compress the cable management arm and push toward the drawer to lock it into place. Removal and replacement procedures 36...
  • Page 37 Push in to release the four locking mechanisms on the rails located on the side and bottom of the drawer. Remove the hard drive drawer. To replace the component: Slide the rails back into the chassis. Align the top right edge of the drawer with the flange at the top of the chassis and align the four rails on the left side and bottom of the drawer bay.
  • Page 38 Push the drawer in about 25 cm (10 in). Release the cable management arm and expand to the rear of the chassis. Push the drawer in another 25 cm (10 in). Install the power block ("Power block" on page 39). WARNING: Pinch hazard—Keep hands out of front and rear of chassis when closing hard drive drawers.

  • Page 39: Power Block

    Power block To remove the component: Power down the MDS600 ("Power down" on page 25). Disconnect all cables. Remove all power supplies ("Power supply" on page 33). Remove all fan modules ("Fan" on page 31). Remove all I/O modules ("Hot-plug I/O module"...

  • Page 40: Fan Board

    Loosen the screw securing the power block to the chassis, press down on the release lever, and then slowly remove the power block. The signal and power cables are still attached. While supporting the power block, disconnect the signal and power cables on each side of the power block.
  • Page 41 CAUTION: To avoid data loss, be sure that the drives are labeled and returned to the same bays they were removed from. Be sure that the hard drive drawer is closed. Remove all I/O modules ("Hot-plug I/O module" on page 32). Remove the power block ("Power block"...

  • Page 42: Dual 7-Segment Display Board

    Disconnect the cables. To replace the component, reverse the removal procedure. Dual 7-segment display board To remove the component: Power down the MDS600 ("Power down" on page 25). Disconnect all cables. Remove all power supplies ("Power supply" on page 33). Remove the fans ("Fan"...

  • Page 43: Power Button/Uid Board

    Disconnect the signal cables, remove the four T-15 Torx screws securing the dual 7-segment display board to the power block, and then remove the 7-segment display board. To replace the component, reverse the removal procedure. Power button/UID board To remove the component: Power down the MDS600 ("Power down"...

  • Page 44: Cable Management Arm

    Disconnect the signal cables, remove the four T-15 Torx screws securing the power button/UID board to the power block, and then remove the power button/UID board. To replace the component, reverse the removal procedure. Cable management arm To remove the component: Power down the MDS600 ("Power down"...
  • Page 45 Located behind the cable management arm, remove the T-15 Torx screw that secures the cables to the hard drive drawer, and then remove the cables. Located behind the cable management arm, lift up on the tab to release the latch, and then slide the cable management arm off to remove it.
  • Page 46 Remove the 11 screws securing the backplane cover plate. The screws are different sizes. Use the following illustration and table to identify and keep track of the screws. Item Description Flushmount T-10 Torx screws T-15 Torx screws 5/8-in T-15 Torx screws Remove the backplane board: Remove the thumbscrews securing the backplane board to the drawer.
  • Page 47 Disconnect the cables. When reconnecting the cables, use the following illustration and table to be sure the cables are properly reconnected. Item Description Fan signal cable Red 12V power cable Black GND cable Fan power cable Power signal cable Thread the cables through the opening in the drawer. Remove the cable management arm.
  • Page 48 Thread the cables through the opening in the drawer, and then connect them to the backplane board. CAUTION: To avoid damage to the equipment, be sure that the cables are properly connected. The red cable is 12V. The black cable is GND. Install the backplane board: Be sure the board is lined up on the standoffs.

  • Page 49: Diagnostic Tools

    Diagnostic tools Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: •...
  • Page 50 For optimum performance, the minimum display settings are 800 × 600 resolution and 256 colors. Servers running Microsoft® operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).

  • Page 51: Component Identification

    Component identification Front panel components Item Description Drawer 1 Drawer 1 diagnostic cable access (For use by authorized HP personnel only) Drawer 2 Drawer 2 diagnostic cable access (For use by authorized HP personnel only) Diagnostic cable access IMPORTANT: Use of the diagnostic cable connectors is reserved for authorized HP personnel only.
  • Page 52 To access the connectors for diagnostic cables, use a small flat-head screwdriver to lift up and release the access tab. Component identification 52...

  • Page 53: Front Panel Leds And Button

    Front panel LEDs and button Item Description Status Hard drive LEDs Green = The drive is online, but is not currently active. Normal mode (UID LED is solid) Flashing irregularly green = The drive is active and it is operating normally. Flashing green (1 Hz) = Do not remove the drive.
  • Page 54 Item Description Status Hard drive LEDs Green = The drive has been selected by a management application and it Drive locate mode is operating normally. (UID LED is flashing) Flashing amber (1 Hz) = The drive is not selected and is indicating a predictive failure.

  • Page 55: Rear Panel Components

    Rear panel components The figure shows a maximum configuration. Your enclosure might appear differently, for example, containing power supply or I/O module blanks, depending on the configuration that was ordered. Item Description Power supply 1 Power On/UID 2 status panel Fan module 1 (Drawer 2) Primary I/O module (Drawer 2) SAS port 1 connector...

  • Page 56: Rear Panel Leds And Buttons

    Item Description Power supply 2 Rear panel LEDs and buttons Item Description Status Green = On Power On/Standby button and system power Amber = Standby (auxiliary power present) Off = Off Internal Health LED Green = System health is good. Off = System is off.

  • Page 57: Device Bay Id Numbers

    Item Description Status • Power supply exceeded current limit System fan LED Green = Normal operation Amber flashing = Fault Off = Fan unseated from connector or failed I/O module LED Green = System activity Amber = Fault Off = Enclosure is powered off. 7-segment display 1 = SES overall warning 2 = Temperature sensor warning...

  • Page 58: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or Alternating amber The drive has failed, or a predictive failure alert has been flashing and blue received for this drive;...
  • Page 59 Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing Amber, flashing The drive is active, but a predictive failure alert has been irregularly regularly (1 Hz) received for this drive. Replace the drive as soon as possible. Flashing The drive is active and it is operating normally. irregularly Steadily amber A critical fault condition has been identified for this drive and...

  • Page 60: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Maximum rate of change is 10º C/hr (50º F/hr) Storage -30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity** Operating 10% to 90% relative humidity (Rh), 28º...

  • Page 61: Acronyms And Abbreviations

    Acronyms and abbreviations Array Diagnostics Utility CPLD complex programmable logic device global service indicator input/output Integrated Management Log peripheral interface controller serial attached SCSI SATA serial ATA SCSI Enclosure Services Systems Insight Manager unit identification Acronyms and abbreviations 61...
  • Page 62 Index hard drive LEDs 58 hard drives 27 ACU (Array Configuration Utility) 49 ADU (Array Diagnostic Utility) 49 I/O module 32 IML (Integrated Management Log) 49 buttons 51 LED, heartbeat 53, 56 LED, system fault 53, 56 cable management arm 44 LED, system power 56 cautions 23 LED, UID 53...
  • Page 63 specifications 60 static electricity 23 system components 19, 51 utilities 49 warnings 23 Index 63...

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