HP ProBook 5320m - Notebook PC User Manual
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HP ProBook 5320m - Notebook PC User Manual

HP ProBook 5320m - Notebook PC User Manual

Hp probook notebook pc user guide - windows 7
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  • Page 1 HP ProBook Notebook PC User Guide...
  • Page 2 This user guide describes features that are Bluetooth is a trademark owned by its common to most models. Some features proprietor and used by Hewlett-Packard may not be available on your computer. Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Features Identifying hardware ..........................1 Top components ........................1 TouchPad ......................1 Lights ........................3 Buttons and fingerprint reader (select models only) ..........3 Keys ........................5 Front components ........................ 6 Right-side components ......................6 Left-side components ......................7 Bottom components ......................
  • Page 6 WLAN connection is very weak ..................26 Cannot connect to the wireless router ................26 Connecting to a local area network (LAN) ..................27 3 Pointing devices and keyboard Using pointing devices ........................28 Setting pointing device preferences ................... 28 Using the TouchPad ......................
  • Page 7 Webcam ............................. 49 Adjusting webcam properties ..................... 49 5 Power management Setting power options ......................... 50 Using power-saving states ....................50 Initiating and exiting Sleep ................50 Initiating and exiting Hibernation ............... 51 Using the battery meter ..................... 51 Using power plans ......................51 Viewing the current power plan .................
  • Page 8 Identifying HP 3D DriveGuard status ................. 67 Using HP 3D DriveGuard software ..................68 Replacing a hard drive ........................69 7 External devices Using a USB device ........................... 73 Connecting a USB device ....................73 Removing a USB device ....................74 Using USB legacy support ....................
  • Page 9 11 Software updates Updating software ..........................103 Updating the BIOS ......................104 Determining the BIOS version ................. 104 Downloading a BIOS update ................105 Updating programs and drivers ..................106 Using SoftPaq Download Manager .................. 106 12 MultiBoot About the boot device order ......................108 Enabling boot devices in Computer Setup ..................

  • Page 11: Features

    Features Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: Select Start >...
  • Page 12 Component Description TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Chapter 1 Features...

  • Page 13: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Caps lock light On: Caps lock is on. ● Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth®...
  • Page 14 Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. NOTE: Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command.

  • Page 15: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.

  • Page 16: Front Components

    Front components Component Description ● Drive light White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 17: Left-Side Components

    Component Description NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Left-side components Component Description Battery light ● Amber: A battery is charging. ● White: A battery is close to full charge capacity. ●...

  • Page 18: Bottom Components

    Bottom components Component Description Battery bay Holds the battery. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 19: Display Components

    Display components Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The switch is not visible from the outside of the computer. Internal microphones (2) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones.
  • Page 20 Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWANs). WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLANs). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 21: Additional Hardware Components

    Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by country or region. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:...
  • Page 22 Component Serial number Product number Warranty period Model description (select models) ● Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

  • Page 23: Wireless And Local Area Network

    Wireless and local area network Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer is equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.

  • Page 24: Identifying Wireless And Network Icons

    Identifying wireless and network icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless button on the computer. Also indicates that one or more of the wireless devices are Wireless Indicates that all of the wireless devices are off. (disconnected) HP Connection Opens HP Connection Manager, which enables you to create a...

  • Page 25: Using Wireless Assistant Software (Select Models Only)

    The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is blue, at least one wireless device is on. If the wireless light is amber, all wireless devices are off. Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

  • Page 26: Using Operating System Controls

    Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

  • Page 27: Using A Wlan Device (Select Models Only)

    Using a WLAN device (select models only) With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably.

  • Page 28: Connecting To A Wlan

    When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.

  • Page 29: Roaming To Another Network

    If the network is a security-enabled WLAN, you are prompted to enter a network security key, which is a security code. Type the code, and then click OK to complete the connection. NOTE: If no WLANs are listed, you are out of range of a wireless router or access point. If you do not see the network you want to connect to, click Open Network and Sharing Center, and then click Set up a new connection or network.

  • Page 30: Using Hp Mobile Broadband (Select Models Only)

    Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.

  • Page 31: Removing A Sim

    Remove the battery. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
  • Page 32 Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 2 Wireless and local area network...

  • Page 33: Using A Bluetooth Wireless Device

    Using a Bluetooth wireless device A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ●...

  • Page 34: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...

  • Page 35: Network Status Icon Is Not Displayed

    Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed.

  • Page 36: Wlan Connection Is Very Weak

    WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point. ●...

  • Page 37: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.

  • Page 38: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

  • Page 39: Displaying System Information

    Function Hotkey Display system information. fn+esc Open Help and Support. fn+f1 Open the Print Options window. fn+f2 Switch the screen image. fn+f4 Initiate Sleep. fn+f5 Initiate QuickLock. fn+f6 Decrease screen brightness. fn+f7 Increase screen brightness. fn+f8 Mute or restore speaker sound. fn+f9 Decrease speaker sound.
  • Page 40 In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number. Chapter 3 Pointing devices and keyboard...

  • Page 41: Opening Help And Support

    Opening Help and Support Press fn+f1 to open Help and Support. In addition to providing information about your Windows operating system, Help and Support provides the following information and tools: ● Information about your computer, such as model and serial number, installed software, hardware components, and specifications ●...

  • Page 42: Opening The Print Options Window

    Opening the Print Options window Press fn+f2 to open the Print Options window of the active Windows application. Chapter 3 Pointing devices and keyboard...

  • Page 43: Switching The Screen Image

    Switching the screen image Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.

  • Page 44: Decreasing Screen Brightness

    NOTE: Before you can use QuickLock, you must set a Windows user password or a Windows administrator password. For instructions, refer to Help and Support. To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the instructions on the screen to enter your Windows user password or your Windows administrator password and access the computer.

  • Page 45: Using Hp Quicklook 3

    Using HP QuickLook 3 HP QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off or in hibernation, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart.

  • Page 46: Enabling And Disabling The Embedded Numeric Keypad

    Enabling and disabling the embedded numeric keypad Press fn+num lk to enable the embedded numeric keypad. Press fn+num lk again to return the keys to their standard keyboard functions. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer, an optional docking device, or an optional expansion product.

  • Page 47: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ●...
  • Page 48 Component Description Internal microphones (2) Record sound. Webcam Records video and captures still photographs. Speakers (2) Produce sound. Audio-out (headphone) jack/Audio-in Produces sound when connected to optional powered stereo (microphone) jack speakers, headphones, ear buds, or a headset. Also connects an optional headset microphone.

  • Page 49: Adjusting The Volume

    Adjusting the volume You can adjust the volume using the following controls: ● Computer volume hotkeys—A combination of the key (1) and either the (2), (3), or (4) function key: ◦ To mute or restore sound, press fn+f9. ◦ To decrease volume, press fn+f11. ◦...

  • Page 50: Multimedia Software

    Under Behaviors, select Show icon and notifications for the Volume icon. Click OK. ● Program volume control: Volume can also be adjusted within some programs. Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures.

  • Page 51: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphones or connect an external microphone ● Download music from the Internet ●...
  • Page 52 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > ▲ Hardware and Sound > Sound. Chapter 4 Multimedia...

  • Page 53: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a DisplayPort that allow you to connect external monitors and projectors.
  • Page 54 To connect a digital display device, connect the device cable to the DisplayPort. ▲ NOTE: If a properly connected external display device does not display an image, press fn+f4 transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.

  • Page 55: External Optical Drive

    External optical drive An external optical drive (purchased separately) expands the functionality of the computer. An external optical drive allows you to read data discs, play music, and watch movies. Identifying an external optical drive Select Start > Computer. ▲ You will see a list of all the devices installed on your computer, including a connected external optical drive.

  • Page 56: Watching A Movie

    If Sleep or Hibernation is accidentally initiated during playback of a disc: ● Your playback may be interrupted. ● You may see a warning message asking if you want to continue. If this message is displayed, click ● You may need to restart the CD or DVD to resume playback. Watching a movie An external optical drive allows you to watch movies from a disc.

  • Page 57: Creating (Burning) A Cd Or Dvd

    CAUTION: The region settings on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the DVD drive. The number of region changes remaining is displayed on the DVD Region tab. To change settings through the operating system: Select Start >...

  • Page 58: Removing An Optical Disc (Cd Or Dvd)

    Select the kind of CD or DVD you want to create—data, audio, or video. Right-click Start, click Open Windows Explorer, and then navigate to the folder where the source files are stored. Open the folder, and then drag the files to the drive that contains the blank disc. Initiate the burning process as directed by the program you have selected.

  • Page 59: Webcam

    Webcam Your computer includes an integrated webcam, located at the top of the display. The webcam can be used with a variety of software for the following functions: ● Capturing video ● Streaming video with instant message software ● Taking still photos NOTE: For information about using software designed for use with the webcam, refer to the webcam software Help.

  • Page 60: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory. Exiting Sleep is faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

  • Page 61: Initiating And Exiting Hibernation

    NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on battery power, 1,080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level.

  • Page 62: Viewing The Current Power Plan

    Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar. ▲ – or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan Click the battery meter icon in the notification area, and then select a power plan from the list.

  • Page 63: Connecting The Ac Adapter

    WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.

  • Page 64: Using Battery Power

    Plug the other end of the power cord into an AC outlet (3). Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.

  • Page 65: Using Battery Check

    Using Battery Check Help and Support provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. Select Start >...

  • Page 66: Charging A Battery

    Pivot the battery (2) upward and remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device.

  • Page 67: Managing Low Battery Levels

    ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged.

  • Page 68: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...

  • Page 69: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
  • Page 70 To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

  • Page 71: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

  • Page 72: Storing A Battery

    Storing a battery CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods of time. If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.

  • Page 73: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when it is connected to the AC adapter and external power. ● The display does not turn on when the computer is connected to the AC adapter and external power.
  • Page 74 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. Chapter 5 Power management...

  • Page 75: Drives

    Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

  • Page 76: Improving Hard Drive Performance

    Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.

  • Page 77: Using Hp 3D Driveguard

    Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

  • Page 78: Using Hp 3D Driveguard Software

    Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Permission to enable or disable HP 3D DriveGuard is dependent on certain user privileges. Members of an Administrator group can change privileges for non-Administrator users. ●...

  • Page 79: Replacing A Hard Drive

    Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button.
  • Page 80 Slide the hard drive cover away from the computer to expose the hard drive. Remove the 3 hard drive screws (1). Pull the hard drive tab (2) to the right to disconnect the hard drive, and then lift the hard drive out of the hard drive bay (3).
  • Page 81 Replace the 3 hard drive screws (3). Align the tabs (1) on the hard drive cover with the notches on the computer, and then slide the cover (2) into place. Replacing a hard drive...
  • Page 82 Replace the 3 screws on the bottom of the computer. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Drives...

  • Page 83: External Devices

    External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 84: Removing A Usb Device

    NOTE: The first time you connect a USB device, a message is displayed in the notification area to let you know the device is recognized by the computer. Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove the USB device.

  • Page 85: Using External Drives

    Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port on the right side of the computer.

  • Page 86: Using An Optional External Optical Drive

    Using an optional external optical drive An external optical drive connects to a USB port on the computer and enables you to use optical discs (CDs and DVDs). If Sleep or Hibernation is initiated during playback of a disc, you may experience the following behaviors: ●...

  • Page 87: When The Disc Tray Does Not Open

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 88 Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 89: External Media Cards

    External media cards Using the Digital Media Slot Optional digital media cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following formats: ●...

  • Page 90: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

  • Page 91: Memory Modules

    Memory modules The computer has one memory module slot, which is located on the bottom of the computer, inside the hard drive bay. The memory capacity of the computer can be upgraded by replacing the existing memory module in the memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
  • Page 92 Remove the 3 screws from the bottom of the computer. Slide the hard drive cover away from the computer to expose the memory module. Remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 93 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 94 Align the tabs (1) on the hard drive cover with the notches on the computer, and then slide the cover (2) into place. Replace the 3 screws on the bottom of the computer. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.

  • Page 95: 10 Security

    10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks.

  • Page 96: Using Passwords

    Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. ●...

  • Page 97: Bios Administrator Password

    BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation.

  • Page 98: Managing A Bios Administrator Password

    Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set this password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
  • Page 99 When prompted for the new password, leave the field empty, and then press enter. Read the warning. To continue, select YES. When prompted to type your new password again, leave the field empty, and then press enter. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 100: Entering A Bios Administrator Password

    Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...

  • Page 101: Setting A Drivelock Password

    Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 102: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

  • Page 103: Changing A Drivelock Password

    Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 104: Removing Drivelock Protection

    Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security >...

  • Page 105: Removing Automatic Drivelock Protection

    Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 106: Using Computer Setup Security Features

    Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 107: Using Computer Setup System Ids

    To view this general system information in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 108: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.

  • Page 109: Using Firewall Software

    Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer.

  • Page 110: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.

  • Page 111: Using Hp Protecttools Security Manager (Select Models Only)

    Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help.

  • Page 112: Installing A Security Cable

    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.

  • Page 113: 11 Software Updates

    11 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Assistant utility or on the HP Web site. HP Assistant automatically checks for updates from HP. The utility runs at a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.

  • Page 114: Updating The Bios

    To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...

  • Page 115: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 116: Updating Programs And Drivers

    NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
  • Page 117 To download SoftPaqs: Select Start > All Programs > HP > HP SoftPaq Download Manager. When the SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models.

  • Page 118: 12 Multiboot

    12 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.

  • Page 119: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 120: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).

  • Page 121: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...

  • Page 122: Setting A Multiboot Express Prompt

    Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 123: 13 Management And Printing

    13 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...

  • Page 124: Managing And Updating Software

    Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
  • Page 125 ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.

  • Page 126: Hp Ccm (Client Configuration Manager) (Select Models Only)

    HP CCM (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.

  • Page 127: Hp Ssm (System Software Manager)

    HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD.

  • Page 128: Using The Hp Universal Print Driver (Select Models Only)

    Using the HP Universal Print Driver (select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only).

  • Page 129: 14 Cleaning Guidelines

    14 Cleaning guidelines This chapter provides the best practices and recommendations for safely cleaning and disinfecting your computer. Cleaning products Use the following products to safely clean and disinfect your computer. ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example, germicidal disposable wipes.

  • Page 130: Cleaning Procedures

    Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on. Before cleaning your computer, turn off the power to the computer by shutting down the computer, disconnect the external power, and then disconnect all powered external devices.

  • Page 131: 15 Computer Setup

    15 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 132: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the key and the arrow keys to select File >...

  • Page 133: File Menu

    File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers. Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings.

  • Page 134: System Diagnostics Menu

    Select To do this TPM Embedded Security Enable/disable support for Trusted Platform Module (TPM) Embedded Security, which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools. For more information, refer to the ProtectTools software Help. NOTE: You must have a setup password to change this setting.
  • Page 135 Select To do this ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default). ● Enable/disable floppy boot (enabled by default). ● Enable/disable PXE Internal NIC boot (enabled by default).
  • Page 136 Select To do this ● Enable/disable Dual Core CPU (select models only; enabled by default). ● Enable/Disable Unified Extensible Firmware Interface (UEFI) mode (disabled by default). ● Turn the Numlock state at boot on or off. Built-In Device Options ● Enable/disable the wireless button state (enabled by default).
  • Page 137 Select To do this ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings.

  • Page 138: Index

    Index bays caps lock light, identifying 3 AC adapter battery 12 connecting 53 hard drive 8, 69 inserting 45, 76 identifying 11 BIOS administrator removing 48, 76 administrator password 86 password 123 Certificate of Authenticity label 12 airport security devices 65 BIOS update changing boot order 111 Altiris Deployment Solutions 113...
  • Page 139 System Configuration inserting 45, 76 decreasing speaker sound 34 menu 124 removing 48, 76 description 28 System Diagnostics DVD region settings 46 displaying system menu 124 information 29 Computer Setup utility 113 increasing screen earbuds 38 connecting to a LAN 27 brightness 34 embedded numeric keypad keys, connecting to a WLAN 18...
  • Page 140 audio-out (headphone) 6, 38 logical drive designations 110 RJ-45 (network) 7 low battery level 57 parallel port mode 125 passwords administrator 86 keyboard hotkeys, identifying 28 maintenance BIOS administrator 87 keyboard, cleaning 120 Disk Cleanup 66 DriveLock 90 keypad, embedded Disk Defragmenter 66 user 86 enabling and disabling 36...
  • Page 141 regulatory information setup utility regulatory label 12 File menu 123 temperature 62 wireless certification labels 12 navigating and selecting 121 TouchPad release latch, battery 8 restoring factory settings 122 buttons 1 restore security defaults 127 Security menu 123 cleaning 120 restore the factory settings 123 System Configuration identifying 1...
  • Page 142 Windows applications key, identifying 5 Windows logo key, identifying 5 wireless antennas 9 Wireless Assistant software 15 wireless button 14 wireless button, identifying 4 wireless certification label 12 wireless controls button 14 operating system 14 wireless icon 14 wireless light 14 wireless light, identifying 3 wireless network (WLAN) connecting 18...

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