Brother IntelliFax-1920CN Network User's Manual
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Brother IntelliFax-1920CN Network User's Manual

Brother IntelliFax-1920CN Network User's Manual

Multi-protocol print/fax server
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Multi-Protocol Print/Fax Server
Network User's Guide
NC-100h
Please read this manual thoroughly before using the machine. You can print or
view this manual from the CD-ROM at any time, please keep the CD-ROM in a
convenient place for quick and easy reference at all times.
The Brother Solutions Center (http://solutions.brother.com) is your one stop
resource for all your machine needs. Download the latest drivers and utilities for
your Brother machine, read the FAQs and troubleshooting tips or learn about
special printing solutions in the 'Solutions' and 'Customer Education' sections.
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  • Page 1 Multi-Protocol Print/Fax Server Network User’s Guide NC-100h Please read this manual thoroughly before using the machine. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your machine needs.
  • Page 2 Trademarks Brother is a registered trademark of Brother Industries, Ltd. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corporation. Postscript is trademark of Adobe Systems Incorporated. Apple, Macintosh, and Rendezvous are trademarks of Apple Computer, Inc. IBM, LAN Server, and AIX are trademarks of International Business Machines Corporation.
  • Page 3 Customer Service Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807 USA In Canada Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Brother fax-back system (USA) Brother Customer Service has set up an easy-to-use fax-back system so you can get instant answers to common technical questions and information about all our products.
  • Page 4 IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Brother Network Card (BR-net) Model Number: NC-100h complies with Part 15 of the FCC Rules.
  • Page 5 Declaration of Conformity (Europe) Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents. Safety: EN 60950, EMC: EN 55022 Class B, EN 55024 following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/ 263/EEC and 92/31/EEC).

  • Page 6: Table Of Contents

    Table of Contents Introduction................1-1 Computer Network Basics ..........1-1 Overview..............1-1 Protocols ..............1-1 Protocol Configuration Items ........1-2 TCP/IP Configuration ..........1-2 Network Connection ............1-4 Types of Network............1-4 Peer-to-Peer Printing..........1-4 Network Example ............1-5 Example : Peer-to-Peer (TCP/IP) ......1-5 Features ................
  • Page 7 Front Panel Setup ..............3-1 LAN Main Setup Menu............3-1 Setup TCP/IP.............. 3-2 BOOT Method ............3-2 IP Address .............. 3-5 Subnet Mask............3-5 Gateway ..............3-6 Host Name.............. 3-6 WINS Config............3-6 WINS Server............3-7 DNS Server ............3-8 APIPA ..............
  • Page 8 ® Network Printing from Windows (Peer to Peer) ....4-1 ® For Windows 2000/XP, LAN Server and Warp Server users ..................4-1 Overview..............4-1 ® Windows 2000/XP (TCP/IP) Configuration ....4-2 ® Windows 2000/XP Printing (Printer Driver not yet installed) ........4-2 Standard TCP/IP Port Printing .......
  • Page 9 ® Configuring Internet Printing for Windows ...... 7-1 Internet Printing Installation ..........7-1 Overview..............7-1 Brother Internet Print General Information....7-2 Brother Internet Print Configuring the Brother Print/Fax Server....7-3 Print Server Configuration Checklist....... 7-3 Brother Internet Print Using BRAdmin Professional utility to Configure the Print Server ........
  • Page 10 Appendix ................A-1 Appendix A ...............A-1 General Information............A-1 BRAdmin Professional utility (Recommended) ..A-1 Web BRAdmin ............A-1 Using Services..............A-2 General...............A-2 Reloading the Print / FAX Server Firmware .....A-3 General...............A-3 Reloading firmware using BRAdmin Professional utility......A-4 Reloading process............A-5 Appendix B ...............A-6 Updating other machines through the Network ..A-6 Appendix C ...............A-9 Specifications .............A-9 Operating System Support ........A-9...

  • Page 11: Introduction

    Introduction Computer Network Basics Overview The network-connected Brother machine allows multiple computers to carry out several independent print jobs on one machine. To use the Brother machine through a network, you need to select a protocol, configure the Print / Fax Server, and set up the computers you use.

  • Page 12: Protocol Configuration Items

    Protocol Configuration Items TCP/IP Configuration • IP Address • Gateway (when routers exist on your network) IP Address An IP address is a series of numbers that identifies each computer connected to the Internet. An IP address consists of four numbers separated by dots.
  • Page 13 Gateway (and Router) A Gateway is the transfer device that passes data between networks. A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination. The router knows where to direct data that arrives at the gateway.

  • Page 14: Network Connection

    Network Connection Types of Network There are various ways to configure and arrange networks and network printing depending on the office environment and requirements. We recommend to use this product in a Peer to Peer environment in which each computer directly sends and receives data to and from the Brother machine.

  • Page 15: Network Example

    Network Example Example : Peer-to-Peer (TCP/IP) Windows Windows UNIX Router TCP/IP TCP/IP • Each computer needs the TCP/IP and Print Protocol configured. • The Brother machine needs to have an IP address configured. • If a TCP/IP environment has been already established, we recommend using Peer-to-Peer.

  • Page 16: Features

    Features Overview The Brother Network Print / Fax Server allows your Brother machine to be shared on a 10/100Mbit Ethernet Network. Administration utilities provide easy configuration and management of your Brother machine. Once configured, it allows your machine to FAX documents over the Internet;...

  • Page 17: Internet Fax / Scan To E-Mail Server

    Internet Fax / Scan to E-mail Server The Brother machine can be assigned an E-mail address allowing you to send, receive and forward documents on a Local Area Network and the Internet to PC's or other Internet Fax machines. Before using this function, you have to configure the necessary machine settings, such as Setup TCP/IP and Setup Internet of the LAN Main Setup menu by using the machine’s control panel as indicated in chapter 3.

  • Page 18: Tcp/Ip Configuration

    TCP/IP Configuration Assigning TCP/IP Information (Basic) Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. The Automatic Private IP Addressing (APIPA) protocol automatically assigns an IP address from the range: 169.254.1.0 to 169.254.254.255.

  • Page 19: Using The Machine's Control Panel To Allocate An Ip Address

    Using the machine’s control panel to allocate an IP address Refer to chapter 3 for details on how to configure IP address information using the machine’s control panel. By using the control panel on the machine, you can program the IP address details at the same time that other machine parameters are configured.

  • Page 20: Using Bradmin Professional Utility And The Tcp/Ip Protocol To Set The Ip Address

    Using BRAdmin Professional utility and the TCP/ IP Protocol to set the IP address If your PC is using the TCP/IP protocol, do the following: Select TCP/IP filter in the left frame of the main BRAdmin window. Select the Device menu and choose the Search Active Devices.

  • Page 21: Assigning Tcp/Ip Information Automatically (Advanced)

    Assigning TCP/IP Information Automatically (Advanced) Using DHCP to Configure the IP address The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have DHCP ® Server in your network (typically a Unix/Linux or Windows 2000, XP network) the Print/Fax server will automatically obtains its IP address from DHCP server and register its name with any RFC 1001 and...

  • Page 22: Using Rarp To Configure The Ip Address

    Using RARP to Configure the IP Address The Brother Print/Fax server’s IP address can be configured using the Reverse ARP (rarp) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107...
  • Page 23 Depending on the system, this entry might be called “bootps” instead of “bootp”. In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the Print/Fax server.

  • Page 24: Front Panel Setup

    Front Panel Setup LAN Main Setup Menu You can connect your machine into the network to use the Internet FAX, Network Scanner, Network PC-FAX, Network Printer and Network PhotoCapture Center. To use all the network functions, you can set up your machine using the control panel LAN menu.

  • Page 25: Setup Tcp/Ip

    Setup TCP/IP This menu has nine sections: Boot Method, IP Address, Subnet Mask, Gateway, Host Name, WINS Config, WINS Server, DNS Server and APIPA. BOOT Method Menu/Set Press to select Auto, Static, RARP, BOOTP or Press DHCP. Menu/Set Press Stop/Exit Press Static mode In this mode the machine’s IP address must be manually assigned.
  • Page 26 RARP mode Brother Print / Fax server IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107...
  • Page 27 In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the Print / Fax server.

  • Page 28: Ip Address

    IP Address This field displays the current IP address of the machine. If you have selected a BOOT Method of Static, enter the IP address that you wish to assign to the machine (check with your network manager for the IP address to use). If you have selected a method other than Static, the machine will attempt to determine its IP address using the DHCP or BOOTP protocols.

  • Page 29: Gateway

    Gateway This field displays the current gateway or router address used by the machine. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave this field blank.

  • Page 30: Wins Server

    Auto Automatically uses a DHCP request to determine the IP addresses for the primary and secondary WINS servers. You must set the BOOT Method to Auto for this feature to work. Static Uses a specified IP address for the primary and secondary WINS servers.

  • Page 31: Dns Server

    DNS Server Menu/Set Press to select Primary or Secondary. Press Menu/Set Press Enter the DNS Server address. Menu/Set Press Stop/Exit Press Primary DNS Server IP Address This field specifies the IP address of the primary DNS (Domain Name Service) server. Secondary DNS Server IP Address This field specifies the IP address of the secondary DNS server.

  • Page 32: Setup Internet

    Setup Internet This menu has five selections: Mail Address, SMTP Server, POP3 Server, Mailbox Name and Mailbox Pwd. Mail Address Menu/Set Press Menu/Set Select to change. Enter the mail address. Press Stop/Exit Press Entering text You can access the character you want by pressing the appropriate number key repeatedly.

  • Page 33: Smtp Server

    Repeating letters: If you need to enter a character assigned to the same key as the previous character, press move the cursor to the right. As you enter the E-mail address, it will appear character by character on the LCD panel. If you specify more than 16 characters, the LCD panel will scroll the name to the left, character by character.

  • Page 34: Mailbox Name

    Mailbox Name Menu/Set Press Enter the user account name (up to 20 characters) assigned to the Brother machine to login to the POP3 Server. This is the portion of e-mail address before the @. For example: If the e-mail address is [email protected], the mailbox name is jsmith.

  • Page 35: Auto Polling

    Auto Polling When set to On the machine automatically will check the POP3 server for new messages (default is On). “No Mail” will be displayed if there are no E-mail messages when the POP3 server is polled. Menu/Set Press to select On or Off. Press Menu/Set Press...

  • Page 36: Del Error Mail

    Del Error Mail When set to On, the machine automatically deletes error mails that the machine cannot receive from the POP server (default is On). Menu/Set Press to select On or Off. Press Menu/Set Press Stop/Exit Press Notification Notification feature allows a receive notification message to be transmitted to the sending station to indicate successful reception of the I-Fax.

  • Page 37: Setup Mail Tx

    Setup Mail TX This menu has three selections: Sender Subject, Size Limit and Notification. Sender Subject This field displays the subject that is attached to the Internet Fax data being sent from the Brother machine to a PC (default is “Internet Fax Job”).

  • Page 38: Notification

    Notification Notification feature when switched to On sends two fields of data in addition to the image data which requests a notification from the receiving station for successful reception. The receiving I-Fax station must support the MDN standard in order to be able to understand the request and consequently submit a notification message confirming successful receipt of the I-Fax (default is Off).

  • Page 39: Relay Domain

    Relay Domain You can register the Domain Names (Max.5) that are allowed to request a Relay Broadcast. Menu/Set Press Press to select the Relay Domain (01 - 05). Menu/Set Press Enter the Relay Domain name for the Domain that is being allowed to request a Relay Broadcast (up to 30 characters).

  • Page 40: Setup Misc

    Setup Misc. Ethernet Ethernet link mode. Auto allows the print server to operate in 100BaseTX full or half duplex, or in 10BaseT half duplex mode by auto negotiation. 100BaseTX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BaseT Full Duplex (10B-FD) or Half Duplex (10B-HD) fix the print server link mode.

  • Page 41: Scan To E-Mail

    ® Windows Time Zone Setting You can determine the time difference for you location by using the ® Time Zone setting in Windows Click on Start. Select Settings / Control Panel. Double click on Date/Time. Select Time Zone. Verify your time zone setting from the pull-down menu (this menu displays the time difference from GMT).

  • Page 42: Color File Type

    Color File Type You can select the default color file type for Scan to E-mail (E-mail server) function (default is PDF). Menu/Set Press to select PDF or JPEG. Press Menu/Set Press Stop/Exit Press Network Configuration List This feature prints a report listing all the current network Print / Fax Server Settings.

  • Page 43: Network Printing From Windows (Peer To Peer)

    Network Printing from ® Windows (Peer to Peer) ® For Windows 2000/XP, LAN Server and Warp Server users Overview ® Windows 2000/XP users are able to send print jobs directly to the printer without installing any additional software. Brother's print server also supports transparent printing from IBM LAN Server and OS/2 Warp Server file servers, as well as from OS/2 Warp Connect workstations using the TCP/IP protocol.

  • Page 44: Windows 2000/Xp (Tcp/Ip) Configuration

    ® Windows 2000/XP (TCP/IP) Configuration ® The default configuration of Windows 2000/XP automatically installs the TCP/IP protocol. Refer to the appropriate section in this chapter for more information. ® Windows 2000/XP Printing (Printer Driver not yet installed) ® By default, Windows 2000/XP systems install with all the necessary software required for you to be able to print.

  • Page 45: Windows 2000/Xp Printing (Printer Driver Already Installed)

    ® Windows 2000/XP will now contact the printer that you specified. If you did not specify the correct IP address or name then you will receive an error message. Click the Finish button to complete the Wizard. Now that you have configured the port, you must specify which printer driver you wish to use.

  • Page 46: For Windows 98/Me Users

    ® For Windows 98/Me users Overview ® Microsoft's Windows 98/Me operating systems feature built-in ® networking capabilities. These capabilities allow a Windows PC to be configured as a client workstation in a file server based network environment. ® For smaller networks, Windows 98/Me also allows the PC to operate in a peer-to-peer mode.

  • Page 47: Tcp/Ip Printing

    TCP/IP Printing Brother’s Peer to Peer printing software requires the TCP/IP protocol ® to be installed on your Windows peer-to-peer computers and an IP Address has to be defined for the Print/Fax server. Refer to your ® Windows documentation for more information on how to configure ®...

  • Page 48: Associating To The Printer

    You must now enter the actual IP address of the Print/Fax server in the Printer name or IP address field. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the name of the print server. As the Print/Fax server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the Print/Fax server.

  • Page 49: Other Sources Of Information

    Select the Brother LPR port (the port name you assigned in step 6 of the “Installing the Brother Peer to Peer Software” on page 4- 5) and press Next. Enter any desired name for the Brother printer and press Next. For example, you could call the printer “Networked Brother Printer”.

  • Page 50: Network Printing From Macintosh

    Network Printing from ® Macintosh ® TCP/IP Printing for Macintosh ® This chapter explains how to print from Macintosh on a Network. For more information on how to configure the default Quick Draw driver on a Network, see the Quick Setup Guide included with the machine.
  • Page 51 Run the Print Center software and click the Add. Select Rendezvous and any Rendezvous compatible machines will be displayed. If you are using OS X 10.2.1, three machines are listed. Select any one of the machine listed. 5 - 2 NETWORK PRINTING FROM MACINTOSH®...
  • Page 52 Click the machine and then change the Printer Model to "Brother". The PPD files that are installed on your Macintosh are displayed. Select the relevant PPD file. The Rendezvous ready machine is displayed. Click the machine and click the Make Default button to set the printer as the default printer.The machine is now ready to print.

  • Page 53: Other Sources Of Information

    Other Sources of Information Visit http://solutions.brother.com/ for the latest information on ® Rendezvous Printing for Mac OS 10.2.4. 5 - 4 NETWORK PRINTING FROM MACINTOSH®...

  • Page 54: Internet Fax

    Internet FAX Overview Internet Faxing (I-FAX) allows you to send and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as attached TIFF-F or JPEG files. This means that PC's are also able to receive and send documents, providing that the PC has as an application that ®...

  • Page 55: Getting Connected

    Getting Connected Before sending or receiving an Internet Fax you must configure your Brother machine to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your machine, an E-mail address for your machine, the mail server(s) IP address, mailbox name and password for your Brother machine.

  • Page 56: Sending An Internet Fax

    Shift Black Start or Color Start (US MFC-3320CN) Shift Mono Start or Colour Start (UK MFC-3320CN) Search/Speed Dial Black Start or Color Start (US MFC-3820CN) Search/Speed Dial Mono Start or Colour Start (UK MFC-3820CN) Used to receive E-mail from the POP3 server manually. Sending an Internet Fax Sending an Internet Fax is the same as sending a normal Fax only using the Internet instead of phonelines.

  • Page 57: Manually Entering Text

    After the document is scanned, it is transmitted to the Recipient Internet Fax Machine automatically via your SMTP server. You can Stop/Exit cancel the send operation by pressing the button during scanning. After the transmission is finished, the machine will return to standby mode.

  • Page 58: Receiving E-Mail Or Internet Fax

    To change the mode between upper case and lower case, press Shift (MFC-3320CN) or Search/Speed Dial (MFC-3820CN) and 3. If you want to enter a blank space, press twice. If you specify more than 16 characters, the LCD panel will scroll the name to the left character by character.

  • Page 59: Receiving An Internet Fax To A Pc

    Using POP3 receiving the machine must poll the E-mail server to receive the print jobs. This polling can occur at set intervals (for example, you can configure the machine to poll the E-mail server at 10 minute intervals) or you can manually poll the server by pressing Shift (MFC-3320CN) or Search/Speed Dial (MFC- 3820CN) Black Start or Color Start (US)/Mono Start or...

  • Page 60: Forwarding Received E-Mail And Fax Messages

    If the PC to which you wish to send a document is not running ® ® Windows 98/98SE/Me or Windows 2000/XP operating system, please inform the PC's owner that software must be downloaded for documents in the TIFF-F or JPEG format to be viewed. ®...

  • Page 61: Relay Broadcast From A Machine

    Relay Broadcast can support the relay of a document up to a maximum of 48 fax machines through conventional telephone lines. If you try to send a document to over 49 machines, the following error message will be printed: “Relay Error”. Relay Broadcasting does not support the relay of color files types.

  • Page 62: Tx Verification Mail

    After the trusted domain is set you can send the document from your machine [I.E. [email protected]] by entering the E-mail address of the machine [I.E. [email protected]] that will forward the document followed by the phone number of the fax that will receive the document.

  • Page 63: Setup Mail (Tx)

    Setup Mail (TX) You can set the “Notification” option in the “Setup Mail TX” option to either On or Off. When switched to On an additional field of information is sent with the image data. This field is named “MDN”. Mail Disposition Notification - This field requests the status of the I- Fax / E-mail message after delivery through the SMTP (send mail transfer protocol) transport system.

  • Page 64: Error Mail

    Error mail If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving mail, an error message will be printed (Example: “The message being sent to the machine was not in a TIFF-F or JPEG format.”).

  • Page 65: Configuring Internet Printing For Windows

    Configuring Internet ® Printing for Windows Internet Printing Installation Overview ® Our Brother Internet Print (BIP) software, for Windows 98/Me, allows a PC user at one location to send a print job to a Brother Printer at a remote location via the Internet. For example, a user on a PC in New York could print a document directly from his Microsoft Excel application program to a printer in Paris.

  • Page 66: Brother Internet Print General Information

    Brother Internet Print General Information ® The BIP software is installed using a standard Windows 98/Me/ 2000/XP Installation Wizard. It creates a virtual port on the ® Windows 98/Me/2000/XP PC that operates in a similar way to the standard LPT1 printer port from the application program point of ®...

  • Page 67: Brother Internet Print Configuring The Brother Print/Fax Server

    Brother Internet Print Configuring the Brother Print/Fax Server The Print/Fax server can be configured using BRAdmin Professional utility. Print Server Configuration Checklist Before configuring the print server to receive BIP jobs, be sure that the E-mail server at the remote site (the receiving end) is configured to handle the TCP/IP POP3, and SMTP protocols (SMTP is only required if the notification feature is enabled).

  • Page 68: Brother Internet Print Using Bradmin Professional Utility To Configure The Print Server

    Brother Internet Print Using BRAdmin Professional utility to Configure the Print Server Using the BRAdmin Professional utility, you can configure the Brother print server using the TCP/IP protocol. The steps required to configure the Print/Fax server to receive print ® jobs from a Windows 98/Me/2000/XP.

  • Page 69: Brother Internet Print Installing The Bip Software On Windows 98/Me/2000/Xp

    If you have enabled notification, enter the address of your SMTP server (consult your network administrator if you do not know this address). Press the OK button and save the changes. Now exit the BRAdmin Professional utility. You have now configured the Print/Fax server to receive print jobs.
  • Page 70 You will then see a message about Partial E-mail Print. Partial E-mail Print is the ability of the Brother Internet Print software to break down E-mail Print jobs into smaller sections to prevent a mail file size limitation problem for the mail server. Press OK to continue.
  • Page 71 ® Select Local Printer attached to this computer. ® Select the desired model of the remote printer or MFC (for example, Brother MFC-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Next when you are done.

  • Page 72: Adding A Second Brother Internet Port

    You have now finished installing the BIP software. If you need to configure another remote Print/Fax server, go to the next section, “Adding a Second Brother Internet Port”. Adding a Second Brother Internet Port You should not re-run the install program to add a new Brother Internet Port.

  • Page 73: Troubleshooting

    Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print/Fax server, it is divided into the following sections: Installation Problems Intermittent Problems Protocol-Specific Troubleshooting Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: Make sure that the machine is powered on, is on-line and ready to print.
  • Page 74 If the configuration page prints but you cannot print documents, try the following If none of the following steps are successful, there is almost certainly a hardware or network problem! If you are using TCP/IP: Try pinging the Print/Fax server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the Print/Fax server IP address (note...

  • Page 75: Intermittent Problems

    If you have a bridge or router located between the Print/Fax server and host computer, make sure that the device is set up to allow the Print/Fax server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through (a process known as filtering);...

  • Page 76: Windows 98/Me Peer To Peer Print (Lpr) Troubleshooting

    The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the Print/Fax server (via the configuration page. Make sure that no other nodes on the network have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS).

  • Page 77: Brother Internet Print (Tcp/Ip) Troubleshooting

    Brother Internet Print (TCP/IP) Troubleshooting The first step in troubleshooting is to make sure that you have a valid E-mail connection on both the sending PC and the receiving Print/Fax server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server.

  • Page 78: Internet Fax Troubleshooting

    Internet Fax Troubleshooting If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving mail, an error message is printed (Ex.
  • Page 79 The Relay Broadcasting and Broadcasting features cannot be used at the same time. Relay Broadcast can support the relay of a document up to a maximum of 48 fax machines through conventional telephone lines. If sending to more than 48 locations the sender must divide the transmission locations into 48 locations or less for each relay broadcast.

  • Page 80: Brother Internet Fax Printing Software

    Brother Internet Fax Printing Software (USA/Canada only) Overview Depending on your network configuration and application requirements for sending faxes via a network, you can choose between Brother Network PC FAX Software or Brother Internet Fax Printing Software. With either software, viewable document such as web pages, word documents, PDF documents can be sent from the users desktop to any standard Facsimile machines, Internet fax machines and E-mail addresses.

  • Page 81: Installing Brother Internet Fax Printing Driver

    Installing Brother Internet Fax Printing Driver Insert the CDROM supplied with your Brother machine into your CD- ROM Drive. The installer screen will automatically start. If the installer screen does not appear automatically select Start | Run and type X:/setup.exe (X:/ should be the drive letter of your CD ROM drive on your Select Install Software.
  • Page 82 During the installation you are presented with the following screen, select the default unless you have previously installed this software. If this is the case use a port number that has not been previously configured. Example BFP2 ® When Installing BFP on Windows 2000 and XP operating systems we recommend that you add a “:”...

  • Page 83: Changing The Bfp Port Settings

    Changing the BFP Port Settings If you have more than one networked machine with this Print/Fax Server you may want to change the settings of the BFP software to use an alternative machine as the network fax print server. To alter BFP settings, select Start | Printers and Faxes to open the Printers dialogue box.

  • Page 84: Relay Broadcast Function

    The following screen shows the current configuration. To alter this configuration, press the Configure Port... key. From the Configure Port... dialogue box you can change the settings. Relay Broadcast Function Before you can successfully use this machine as a network fax solution you need to switch the feature “Relay Broadcasting”...
  • Page 85 In order for the machine to receive data and then send this information (network fax) to other fax machines the “Relay Broadcast Function” must be switched “ON”. Also you must tell the networked machine which networks can relay faxes through your machine. This is known as setting the “Trusted Domain”.

  • Page 86: Uninstalling From Windows 98/Me/2000/Xp

    ® Uninstalling from Windows 98/Me/2000/XP Select Start | Control Panel and then double click the Add or Remove programs icon. From the list of installed programs select the Brother Internet Fax Vx.xx as shown below then click the Add/ Remove button. ®...
  • Page 87 In addition to this you also need to manually remove the Brother Internet Fax Driver from the printers list. To do this select Start | Printers and Faxes you are then presented with the Window illustrated below. Right click the Brother Internet Fax, from the list click Delete. Accept the confirmation and the driver will be deleted.

  • Page 88: Using The Bfp Address Book

    Using the BFP Address Book This utility can administer the Fax addresses, Internet Fax addresses and E-mail address of all the contacts that you wish to use with the BFP Software. Additionally you can create Groups of contacts that you may wish to broadcast documents to. From the Start menu, select Programs, Brother, Brother MFL Pro Suite, Internet Fax and then click Brother Address Book.

  • Page 89: Setting Up A Member In The Address Book

    Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. In the Address Book dialog box, click the icon to add a member. The Brother Address Book Member Setup dialog box will appear: When creating the Address Book member please select the...

  • Page 90: Setting Up A Group For Broadcasting

    Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. In the Brother Address Book dialog box, click the icon to create a group. The Brother Address Book Group Setup dialog box appears: Type the name of the new group in the Group Name field.

  • Page 91: Editing Member Information

    Editing Member Information To edit a Member or Group: Select the Member or Group you want to edit. Click the Edit icon. Edit the Member or Group information. Click OK to save your changes. Deleting a Member or Group To delete a Member or Group: Select the Member of Group you want to delete.

  • Page 92: Sending A Network Fax With Bfp

    Sending a Network Fax with BFP From the application you wish to send the document from select File | Print. Ensure that the Brother Internet Fax is selected as shown below. Clicking Print and the BFP dialogue box will be displayed. From this dialogue box you can either specify an address in the address line or select a location from the address book.

  • Page 93: Appendix

    Appendix Appendix A General Information You can change the configuration of your Print/Fax server using any of the following methods. ® • Brother BRAdmin Professional utility for Windows 98/Me and ® Windows 2000/XP • Brother Web BRAdmin Professional utility for IIS* BRAdmin Professional utility (Recommended) The Brother BRAdmin Professional utility can use the TCP/IP protocol.

  • Page 94: Using Services

    Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother Print/Fax server. The Brother Print/Fax server provides the following predefined services (do a SHOW SERVICE command in the Brother Print/Fax server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.

  • Page 95: Reloading The Print / Fax Server Firmware

    Reloading the Print / FAX Server Firmware General The firmware on the Print/Fax server is stored in flash memory. This means that you can upgrade the firmware by downloading the appropriate update file. To get the latest firmware update, visit the Brother Solutions web site at http://solutions.brother.com/ Some software versions that we provide will automatically factory reset your Print/Fax server parameters.

  • Page 96: Reloading Firmware Using Bradmin Professional Utility

    Reloading firmware using BRAdmin Professional utility The BRAdmin Professional utility can be used to easily re-program your Brother Print/Fax server. Start BRAdmin Professional utility. Highlight the appropriate Print/Fax server. Then press select the Control menu and choose Load Firmware. You can select more than one Print/Fax server by pressing CTRL+