Related Manuals for Tandberg Data MSERIES RMC USER
Summary of Contents for Tandberg Data MSERIES RMC USER
- Page 1 Tandberg Data M-Series Remote Management Card User’s Guide T6473046-01 Ver. 1, Rel. 0...
- Page 2 Tandberg Data M-Series Remote Management Card User’s Guide, T6473046-01, Ver. 1, Rel. 0, November 2002, Made in USA. Tandberg Data provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
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Page 3: Table Of Contents
Using the Management Console Web Pages ......4 First Time User Account Setup ............6 Accessing Online Help..............6 Accessing the Tandberg Data Web Site ........6 Network Configuration ................. 6 Viewing or Editing Network Configuration........ 7 Date and Time Configuration............... 8 Accessing Date and Time Configuration........ - Page 4 Viewing or Changing E-mail Configuration......30 Test E-mail..................31 Chapter 4 ALERT Library Management Library Status ..................34 Accessing Library Status...............34 Cartridge Movement ..............36 Cartridge Movement ..............37 Viewing Drive Element Information...........38 Library Configuration................40 SCSI ID Configuration..............41 Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 5 Accessing Monitoring Configuration ......... 47 Monitoring Interval ............... 48 Weekly Status Report ..............49 Event History ..................49 Chapter 5 Getting Help Appendix A Event Details Listing Appendix B Battery Statements Glossary Index Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 6 Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 7 Figure 11 Contact Configuration............24 Figure 12 Message Configuration ............ 27 Figure 13 E-mail Configuration............30 Figure 14 Library Status ..............36 Figure 15 Library Status (continued)..........38 Figure 16 Element Information ............39 Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 8 Figure 17 Library Configuration (SCSI ID Configuration)...41 Figure 18 Library Statistics..............43 Figure 19 Library Statistics (continued) ..........44 Figure 20 Service Operations ............45 Figure 21 Monitoring Configuration ..........48 Figure 22 Event History..............50 Figure 23 Help..................52 viii Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 9 Table 7 Library Status Fields............34 Table 8 Element Information Fields..........39 Table 9 Information Events Detail ..........53 Table 10 Warning Events Detail ............. 60 Table 11 Failure Events Detail ............63 Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 10 Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 11 Preface This manual is intended for use by customers who have purchased Audience a Tandberg M-Series library. This manual assumes the reader has a moderate level of general computer knowledge and server systems administration experience. This experience includes the installation of expansion cards as well as the administration of Windows operating systems, Ethernet, and TCP/IP networks.
- Page 12 Notes emphasize important information related to the Note: main topic. Warnings indicate potential hazards to personal Warning: safety. Documents related to the M-Series Remote Management Card are Related Documents shown in the following table: Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 13 The SCSI-2 Communications Specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Tandberg Data M-Series Remote Management Card User’s Guide xiii...
- Page 14 Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 15: Chapter 1 Rmc Server Management
9 allows you set up users that are permitted access to the RMC and define their passwords. • Utilities on page 12 allows you to perform maintenance functions on the RMC including software upgrades and rebooting the RMC system. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 16: Management Console Web Pages
By default, the RMC card uses Dynamic Host Configuration Protocol (DHCP) and is enabled for assignment of IP addresses. The network defines and assigns the IP address based on the range allowed by the network administrator. Tandberg Data M-Series Remote Management Card User’s Guide... - Page 17 If you are still having problems accessing the IP address, contact your local system administrator for information on including the RMC in your network. The Internet browser displays the Management Console Home page as shown in figure Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 18: Using The Management Console Web
The RMC communicates with the library at the library’s Note: default baud rate of 38400. You may use the menu on library’s front panel to check or set the library’s baud rate. Tandberg Data M-Series Remote Management Card User’s Guide... - Page 19 • The management frame displays the page selected from the navigation frame. To return to a previous Web page, select the appropriate page from the navigation frame. The Tandberg Data logo in the banner portion of the page is a link to the www.tandberg.com Web site.
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Page 20: First Time User Account Setup
Getting Help on page 51. To access the Tandberg Data Web site: Accessing the Tandberg Data Click the Tandberg Data logo in the banner frame of the RMC Web Site page as shown in figure 1. This link launches the Internet Home browser and displays the Tandberg Data Web site. -
Page 21: Viewing Or Editing Network Configuration
Press . The RMC will not use the new basic configuration Apply until it is rebooted. For more information, see Rebooting the RMC and Library on page 15. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 22: Date And Time Configuration
Change the value only as required by your network. Date and Time Configuration The date and time can be set from the Management Console Web pages. To access the page: Date and Time Configuration Accessing Date and Time Configuration Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 23: User Management
Management Console Web pages. To access the page: Accessing User User Management Management In the navigation frame, press User Management The management frame displays the page as User Management shown in figure Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 24: Viewing User Accounts
Adding User Accounts Access the page. For more information, see User Management Accessing User Management. Under , press . The management frame displays Edit Users Edit page as shown in figure Edit Users Tandberg Data M-Series Remote Management Card User’s Guide... - Page 25 • Administrator allows access to all functions of the RMC • Operator allows read-only access to the RMC Press page indicates the account has been Results added. Press to return to the page. Edit Users Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 26: Deleting User Accounts
RMC Utilities To access the page, in the navigation frame, under Utilities Accessing , press . The management frame Utilities Server Management Utilities displays the page as shown in figure Utilities Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 27: Uploading New Software Image
.image. An example of a valid image file name would be PMC300.[version].[build].image If the RMC does not recognize the new software image file as a valid software image, the transfer aborts. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 28: Activating New Software Image
After completion of the , the RMC Activate New Software Image system uses the new software image the next time the RMC system is rebooted. For more information, see Rebooting the RMC and Library. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 29: Rebooting The Rmc And Library
Shutting Down the operation may cause the RMC image and/or configuration file to be corrupted. To prevent this from happening, follow this procedure whenever you must shutdown a library with a RMC installed. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 30: Figure 7 Shutdown Remote Management Card
Allow at least 3 to 4 minutes for the RMC shutdown Note: process to take place. Follow the standard procedure to shut down the library. For more information on shutting down the library, refer to the appropriate library User’s Guide. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 31: Chapter 2 Alert Snmp
To view or edit the SNMP configuration of the M-Series Remote Management Card: In the navigation frame, under , press ALERT SNMP SNMP . The management frame displays the Configuration SNMP page as shown in figure Configuration Tandberg Data M-Series Remote Management Card User’s Guide... - Page 32 Details , and trap types. Informational Warning Failure Press page indicates the configuration has been Apply Results changed. Press to return to the page. SNMP Configuration Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 33: Alert Snmp Community Management
If less than five trap destinations are used, leave unused fields blank. Trap Destination ALERT SNMP Community Management Communities are used to control access to the ALERT SNMP operations. The SNMP software must provide valid community names: Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 34: Accessing Community Management
Accessing Community Management under , press Community ALERT SNMP Community Management. Management management frame displays the page as Community Management shown in figure Figure 9 Community Management Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 35: Viewing Communities
For more information, Community Management Accessing Community Management. Under , press . The management frame Edit Community Edit displays the page as shown in figure Edit Community Figure 10 Edit Community Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 36: Deleting Communities
, select the community names you Delete Community wish to delete from the list box. Press page indicates the community has been Delete Results deleted. Press to return to the page. Edit Community Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 37: Chapter 3 Alert E-Mail
• E-mail Configuration on page 29 allows you to set up e-mail service information. Contact Configuration To view or edit the contact configuration of ALERT E-mail: Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 38: Figure 11 Contact Configuration
Configuration Contact page as shown in figure Configuration Secondary Contact information is below the primary Note: contact information. Scroll down to enter the appropriate information in these fields. Figure 11 Contact Configuration Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 39: Table 4 Contact Configuration Fields
Address Phone The daytime telephone number for the library administrators including area code The business fax telephone number for the library administrator including area code Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 40: Message Configuration
Message Configuration • Control who within the company is notified of various types of library errors, failures, and activity • Select when to notify Tandberg Data Customer Support Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 41: Table 5 Message Configuration Fields
Addition of new tape drive • Changing the SCSI ID of a tape drive Operator access of the library, such as: Operator Access • Accessing the magazine • Opening a library door Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 42: Accessing Message Configuration
A list of existing Recipient e-mail recipients for that message type is displayed. If SelectRecipient is not visible in the Note: Delete Recipient field, there are no e-mail recipients configured for that message type. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 43: Adding E-Mail Recipients
E-mail Configuration information for the ALERT E-mail feature, and to send test messages. This information must be entered by the customer before any ALERT E-mail options will work. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 44: Viewing Or Changing E-Mail Configuration
Edit the configuration information for the e-mail servers as required. See table 6 for a description of the fields. If DHCP is enabled, the DHCP DNS address, if any, Note: will take precedence. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 45: Test E-Mail
To verify the information, press to send a test message. Send This test only sends to e-mail addresses in the Note: Administrative E-mail list on the Message Configuration page. Tandberg Data M-Series Remote Management Card User’s Guide... - Page 46 Chapter 3 ALERT E-mail E-mail Configuration Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 47: Chapter 4 Alert Library Management
• Monitoring Configuration on page 47 allows you to set the monitoring and status report interval. • Event History on page 49 allows you to view recent SNMP events for the library. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 48: Alert Library Management Library Status
38. Press on the corresponding drive number to access the element information. Elevator Only available in multi-frame libraries. Displays the status of the elevator. There is only one elevator per multi-frame library. Tandberg Data M-Series Remote Management Card User’s Guide... - Page 49 Cartridge status in the fixed slot Fixed Slot Hand Cartridge status in the hand Cartridge status of the bins. Bins appearing with a shaded area are designated as import/export bins from the front panel of the library. Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 50: Cartridge Movement
Cartridge Movement Library Status Cartridge you to move tape cartridges individually to various locations within Movement the library, or in the case of multiple frames, within various libraries. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 51: Cartridge Movement
Enter the desired position of the tape cartridge. Use the position as displayed in the fields below the Cartridge Movement section. Press page displays indicating the movement is Apply Results complete. Press to return to the page. Library Status Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 52: Viewing Drive Element Information
Drive The management frame displays the read-only Element Information page, as shown in figure 16, with information on a specific drive. See table 8 for a description of the fields. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 53: Figure 16 Element Information
Type Displays the serial number for the selected tape drive. Serial Number Displays the tape drive type, such as Model DLT8000. Revision Displays the firmware revision number of the selected tape drive. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 54: Library Configuration
Unloaded ejected. Cartridge Displays if the cartridge is ejected. Ejected Library Configuration The Library Configuration page allows you to view or configure the SCSI ID Configuration of the library and drives. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 55: Scsi Id Configuration
SCSI IDs may be set without the drive present. This field indicates the frame location of the device. In Location a multiframe environment, the individual frame number is indicated. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 56: Library Statistics
To view library statistics: Accessing Library Statistics In the navigation frame of the RMC Home page, press Library . The management frame displays the Statistics Library Statistics page as shown in figure Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 57: Figure 18 Library Statistics
• Fetch Retry 1 • Fetch Retry 2 • Fetch Retry 3 • Good Stows • Stow Retry 1 • Stow Retry 2 • Stow Retry 3 • Scan Retries • Scan Count Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 58: Service Operations
Chapter 4 ALERT Library Management Service Operations Figure 19 Library Statistics (continued) Service Operations page allows you to perform tests and view Service Operations the results. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 59: Accessing Service Operations
Selftest • Check X-Axis Friction • Check Y-Axis Friction • Check Z-Axis Friction • Check Picker-Axis Friction • Check Theta-Axis Friction • Check Elevator-Axis Friction • Check X-Axis Sensor Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 60: Initializing Statistics
If there are, shut down the process or application, or pause the operation, until the upload completes. Make sure the image file is valid otherwise you may render the library unusable after the upload. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 61: Monitoring Configuration
To view the Monitoring Configuration page: Accessing Monitoring In the navigation frame, under , press Library Management Configuration . The management frame displays the Monitoring Configuration page as shown in figure Monitoring Configuration Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 62: Monitoring Interval
0 (zero), no library configuration changes are reported, and no configuration change e-mails are sent. Press page indicates the monitoring interval Apply Results information has been saved. Press to return to the page. Monitoring Configuration Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 63: Weekly Status Report
Monitoring Configuration Event History A record of events occurring on the library are recorded by use of SNMP traps and normal operational events. This list is available through the page. Event History Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 64: Figure 22 Event History
– a date and time indication of when the error or Time Stamp event occurred This information can be used as a log of the general service and usage of the library. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 65: Chapter 5 Getting Help
• the button at the bottom of the current Web page to open a Help new window and display online help for that Web page. Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 66: Figure 23 Help
Chapter 5 Getting Help The Internet browser opens a new window and displays the Help page as shown in figure Figure 23 Help Tandberg Data M-Series Remote Management Card User’s Guide... -
Page 67: Table 9 Information Events Detail
No mail generated Source is empty 2404 No mail generated Destination is full 2405 No mail generated Element address supplied is invalid 2408 No mail generated Destination slot not present. Magazine or drive removed. Tandberg Data M-Series Remote Management Card User’s Guide... - Page 68 Soft Error Not ready–unknown reason 4017 Operator Access Door is open 4018 Operator Access Import/export is open 4019 Configuration Change Operator panel is in menu mode 401A Operator Access Import/export has been accessed Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 69 No mail generated Magazine 7 has been removed (left magazine) 4410 No mail generated Magazine 8 has been removed (right magazine) 4411 No mail generated Magazine 9 has been removed (left magazine) Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 70 Drive 1 in this frame inserted 4435 No mail generated Drive 2 in this frame inserted 4436 No mail generated Drive 3 in this frame inserted 4437 No mail generated Drive 4 in this frame inserted Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 71 Cleaning cycle started on Drive 4 in this frame 446A Soft Error Cleaning cycle started on Drive 5 in this frame 446B Soft Error Cleaning cycle started on Drive 6 in this frame 4470 Soft Error Cleaning tape expired Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 72 Level 4 fitted in stack 4497 No mail generated Level 5 fitted in stack 4498 No mail generated Level 6 fitted in stack 4499 No mail generated Level 7 fitted in stack Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 73 Configuration Change This unit has become the stack-master (elevator controller) 4901 Configuration Change This unit has changed from stack-master to slave module 4902 Soft Error The stack-master is no longer polling this unit Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 74: Table 10 Warning Events Detail
202E Hardware Failure Response packet received from drive 3 in this frame indicates command failed 202F Hardware Failure Response packet received from drive 4 in this frame indicates command failed Tandberg Data M-Series Remote Management Card User’s Guide... - Page 75 Drive 3 in this frame detected when library configured for 5 drive operation 2504 Soft Error Bad page code in send diagnostic 2612 Soft Error Requested action cannot be carried out with a cartridge in the hand Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 76 Attempt to initialize Drive 5 in this frame before it has become available 26DD Hardware Failure Attempt to initialize Drive 6 in this frame before it has become available 4200 Soft Error NVR CRC invalid and contents probably corrupt Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 77: Table 11 Failure Events Detail
A divide by zero exception has occurred 0002 Hardware Failure A parity error has been detected on the address/data bus 0003 Hardware Failure Out of memory 0004 Soft Error _flsbuf was called Tandberg Data M-Series Remote Management Card User’s Guide... - Page 78 Drive timeout waiting for status (drive 2 in this frame) 2003 Hardware Failure Drive timeout waiting for status (drive 3 in this frame) 2004 Hardware Failure Drive timeout waiting for status (drive 4 in this frame) Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 79 Message received from I2C bus but destination is unknown 2106 Hardware Failure Message to send over I2C bus is too large (see path) 2107 Hardware Failure Message received over I2C bus is too large Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 80 The elevator axis tacho counter failed to clear at power-on 260D Hardware Failure The Z axis tacho counter failed to clear at power-on 260E Hardware Failure The hand could not be returned to the XY center during power-on Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 81 The Theta axis friction is too high for normal operation 2632 Hardware Failure The hand axis friction is too high for normal operation 2633 Hardware Failure The Z axis did not travel the minimum distance when calibrating Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 82 Drive 3 in this frame hand failed to open 269B Hardware Failure Drive 4 in this frame hand failed to open 269C Hardware Failure Drive 5 in this frame hand failed to open Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 83 26C2 Hardware Failure Drive 3 in this frame has not responded to multiple requests to unload 26C3 Hardware Failure Drive 4 in this frame has not responded to multiple requests to unload Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 84 Number in event log is bad (log corrupted?) 2900 Hardware Failure Stack Controller task init failed 2901 Hardware Failure Stack Controller queue is full 2902 Hardware Failure Stack Controller task received an unknown or unexpected message Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 85 Stray tape left in library after previous error recovery Operator Access Library door open Hardware Failure The library mechanism had a hardware fault that is not mechanically related Hardware Failure Library magazine not present Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 87: Appendix B Battery Statements
The RMC contains a lithium battery that is replaceable only by Caution qualified service personnel. If replacement is required, return the RMC to Tandberg Data or an authorized Tandberg Data service center. There is a danger of explosion if the battery is incorrectly replaced. - Page 88 Gesetze und Regelungen betreffend Sammel- und Rückgabestellen beachtet werden. Questo prodotto contiene una batteria al litio. Il litio può essere Attenzione considerato un materiale pericoloso. Utilizzare questo tipo di batterie in accordo con le normative vigenti. Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 89 Deseche la batería conforme a la normativa vigente de aplicación. Denna produkt innehåller ett litiumbatteri. Litium kan betraktas VARNING! som ett miljöfarligt ämne. När batteriet förbrukats, ska de lagar som gäller för miljöfarligt avfall respekteras. Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 90 Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 91: Glossary
DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses on a network. With dynamic addressing, a device can have a different IP address each time it connects to the network. Tandberg Data M-Series Remote Management Card User’s Guide... - Page 92 Each individual frame will have a unique identifier. FSE Field Service Engineer. A representative of Tandberg Data trained and authorized to repair Tandberg Data products. hostname The name of the server computer to which the library is attached.
- Page 93 Admin Network Management Processor. SMTP Simple Mail Transfer Protocol. A protocol used to transfer e-mail messages between computers. SNMP Simple Network Management Protocol. The Internet standard protocol that provides network management service. SNMP works by Tandberg Data M-Series Remote Management Card User’s Guide...
- Page 94 Web browser A client application that renders HTML code in a Graphical User Interface (GUI) and uses HTTP and other Internet protocols to communicate with Web servers. For example, Netscape Navigator and Internet Explorer are Web browsers. Tandberg Data M-Series Remote Management Card User’s Guide...
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Page 95: Index
10 Community management 20 Administrator Configuration library contact 25 basic, viewing 7 ALERT contact 24 E-mail 23 library 40 Library Management 33 library administrator 25 SNMP 17 message 26 monitoring 47 SCSI ID 40 Tandberg Data M-Series Remote Management Card... - Page 96 E-mail configuration Library Management viewing 30 ALERT Library ALERT 33 E-mail recipients Library status 5 adding 29 accessing 34 Event history 50 Management Firmware community 19 library upload 46 Message configuration 26 Frames, displayed 5 Tandberg Data M-Series Remote Management Card...
- Page 97 14 SNMP configuration 18 Status user management 10 library 36 utilities 12 Status icon 5 Status, library 5 Rebooting library 15 Test Remote Management e-mail 31 ALERT E-mail 23 ALERT Library ALERT SNMP 53 Tandberg Data M-Series Remote Management Card...
- Page 98 12 account, viewing 10 management 10 Utilities accessing 12 page 12 Viewing basic configuration 7 e-mail configuration 30 e-mail recipients 28 existing communities 20 message configuration 26 user account 10 Weekly status report 49 Tandberg Data M-Series Remote Management Card...