Dell PowerVault MD3260i Troubleshooting Manual
Troubleshooting the dell powervault md-series storage array configuring the ethernet management port
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Also See for PowerVault MD3260i:
- Administrator's manual (175 pages) ,
- Deployment manual (57 pages) ,
- Troubleshooting manual (20 pages)
Table of Contents
- 1 Table of Contents
- 2 About this Document
- 3 Managing the MD-Series Storage Array
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4
Troubleshooting the Ethernet Management Port
- 4.1 Locating the Management Port
- 4.2 Default Port IP Addresses
- 4.3 Recognizing Issues Involving the Ethernet Management Port
- 4.4 Basics: Cabling, Power and Network Switches
- 4.5 Troubleshooting Physical Connectivity Problems
- 4.6 Troubleshooting Management Port IP Addressing and Configuration
- 4.7 Using a Serial Cable to Configure Your Management Port
- 4.8 Troubleshooting Management Port Device Discovery Issues
Table of Contents
Troubleshooting
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Summary of Contents for Dell PowerVault MD3260i
- Page 1 Troubleshooting the Dell PowerVault MD-Series Storage Array Configuring the Ethernet Management Port...
- Page 2 Dell Inc. is strictly forbidden. For more information, contact Dell. Dell, the DELL logo, and the DELL badge, PowerVault are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
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Page 3: Table Of Contents
Contents About this Document ..................... 4 Managing the MD-Series Storage Array ................5 Out-of-Band Management vs. In-Band Management.............. 5 Setting Up Management Using MD Storage Manager ............. 5 Troubleshooting the Ethernet Management Port ..............8 Locating the Management Port ..................8 Default Port IP Addresses ..................... -
Page 4: About This Document
Ethernet management port and management station Recognizing and correcting management port IP address problems Recognizing and correcting device discovery errors For more information See the following: MD-series user documentation at support.dell.com/manuals MD-series video series at del.ly/PowerVaultMD... -
Page 5: Managing The Md-Series Storage Array
One of the most critical issues in establishing an efficient storage management architecture is placing data traffic and management traffic on the proper networks. When setting up management on any Dell PowerVault MD-Series storage array, Dell recommends that you always separate management traffic from the server-to-storage array data path using different subnetworks, or subnets. - Page 6 Figure 1. MD Storage Manager Summary View Figure 2. MD Storage Manager Setup View...
- Page 7 IPv4 and IPv6 are both supported protocols on the MD-series iSCSI storage arrays. Whichever one you use, be aware of the following: It is possible to enable both IPv6 and IPv4 on your host server. However, Dell recommends that you disable the one you are not using before setting up your storage array.
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Page 8: Troubleshooting The Ethernet Management Port
(known as out-of-band management). Dell recommends always using out-of-band management to manage your storage array. Locating the Management Port Each RAID controller module contains a 100/1000 Mbps Ethernet management port. Whether you are using SAS, iSCSI or Fibre Channel, the management port is located in same same position. -
Page 9: Recognizing Issues Involving The Ethernet Management Port
3. Verify that MD-series storage array enclosures and RAID controller modules are powered on and show the proper LED status configurations. (See Table 2.) For additional MD-specific LED diagnostic information, see support.dell.com/manuals. 4. Ensure that all cabling and connectors are functional. If uncertain, swap current cables with... - Page 10 Figure 5. Enclosure Status LEDs (Front) Table 2. Enclosure Status LED Values Function Enclosure status Solid blue: Normal operation Blinking blue: Host identifying Solid amber: Enclosure rebooting or being reset Blinking amber: Enclosure fault or host not using preferred path to virtual disks Enclosure power Solid green: At least one power supply active...
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Page 11: Troubleshooting Physical Connectivity Problems
Table 3. Enclosure/RAID Controller Status LED Values Function DC Power Solid green: DC output voltage within limit Off: DC output voltage not within limit Power supply/fan fault Solid amber: DC output voltage not within limit or fan fault detected Off: No fault condition AC power Solid green:... -
Page 12: Troubleshooting Management Port Ip Addressing And Configuration
No link LEDs visible on RAID If you are using a network switch, verify that it is powered on and Ethernet ports on both the network controller (rear) switch and RAID controller are active. Also, make sure the storage array enclosure is powered on. Reduced throughput If you have connectivity but are experiencing reduced throughout, make sure your iSCSI port is not... - Page 13 RAID controller module boots up or a new Ethernet management port connection is established. Can I use multiple host Dell recommends that you do not configure more than one NIC per network interface cards host on the same subnet. Multiple NICs on the same subnet can cause (NICs) on same subnet? IP address confusion, especially in direct-attached configurations.
- Page 14 How do I know if my To verify that your management ports are functional, use the ping Ethernet management command from your management station to connect to the IP ports correctly addresses of each Ethernet management port on the storage array. A configured? successful ping means the ports are configured and ready to use.
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Page 15: Using A Serial Cable To Configure Your Management Port
Perform the following steps on any management station with a serial port available. A serial debug cable is available from your Dell support representative. 1. Connect the PS/2 connecter on the serial debug cable to the serial debug port on RAID controller. -
Page 16: Troubleshooting Management Port Device Discovery Issues
Controller Fault LED or System Identification ID LED on the RAID controller. If either LED is solidly lit (Controller Fault LED is amber or System Identification ID LED is blue), contact your Dell technical support representative. RAID controller module is in... - Page 17 module to determine whether a fault condition is indicated. Automatic Discovery fails on an Automatic discovery of storage arrays is not supported on IPv4-enabled subnets. Verify the IPv4 subnetwork following: you can successfully ping the management ports on the storage array the management ports are on separate subnets than your management station If both are true, manually add the storage array(s)
- Page 18 existing management view in MD Storage Manager. Perform these steps: 1. Obtain the IP address of the RAID controller you are adding. If the IP address is unknown, see Using a Serial Cable to Configure Your Management Port. 2. Start MD Storage Manager and select the MD storage array containing the RAID controller.