Dell PowerEdge XK946 Hardware Owner's Manual
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Dell PowerEdge XK946 Hardware Owner's Manual

Dell PowerEdge XK946 Hardware Owner's Manual

Dell rack server hardware owner's manual
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Dell™ PowerEdge™ R900 Systems
Hardware Owner's Manual
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Summary of Contents for Dell PowerEdge XK946

  • Page 1 Dell™ PowerEdge™ R900 Systems Hardware Owner’s Manual...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks and Windows Server is a trademark of Microsoft Corporation;...

  • Page 3: Table Of Contents

    Contents About Your System Other Information You May Need Accessing System Features During Startup Front Panel Features and Indicators Hard Drive Indicator Codes Connecting External Devices Back Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indications LCD Status Messages Solving Problems Described by LCD Status Messages 33 Removing LCD Status Messages System Messages...
  • Page 4 Main Screen Memory Information Screen CPU Information Screen Integrated Devices Screen PCI IRQ Screen Serial Communication Screen Embedded Server Management Screen System Security Screen Trusted Platform Module (TPM) Security Screen Exit Screen System and Setup Password Features Using the System Password...
  • Page 5 Before You Begin ....Removing a Drive Blank Installing a Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Replacing a Hard Drive Carrier Removing a Hard Drive From a Hard Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive Carrier 66 Installing a SATA Hard Drive Into a SATAu Hard Drive Carrier 67...
  • Page 6 Removing a RAID Battery Configuring the Boot Device PCI Express Add-in Cards Installing a PCI Express Card Removing a PCI Express Card Optical Drive Removing the Optical Drive Installing the Optical Drive Replacing an Optical Drive Mounting Tray Removing an Optical Drive From an Optical Drive Mounting Tray Installing an Optical Drive Into an Optical Drive Mounting Tray System Memory General Memory Module Installation Guidelines...
  • Page 7 System Battery ..... . Replacing the System Battery Activating the NIC TOE I/O Riser ......Removing the I/O Riser Installing the I/O Riser Installing a DRAC...
  • Page 8 Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Troubleshooting a Fan Troubleshooting System Memory Troubleshooting an Optical Drive Troubleshooting a Hard Drive...
  • Page 9 ..... Obtaining Assistance Online Services Automated Order-Status Service Support Service Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell .
  • Page 10 Glossary ......Contents...

  • Page 11: About Your System

    About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.

  • Page 12: Accessing System Features During Startup

    Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

  • Page 13: Front Panel Features And Indicators

    41). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC. If you have the optional Dell Remote Assistant Card (DRAC), this keystroke allows access to selected DRAC configuration settings. See DRAC User’s Guide DRAC.
  • Page 14 Power button/indicator. NMI button. System identification button. About Your System The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown...

  • Page 15: Hard Drive Indicator Codes

    LCD panel. USB connectors (2). Video connector. Hard drives. Optical drive. Hard Drive Indicator Codes The hard drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. Provides system ID, status information, and system error messages. The LCD lights during normal system operation.
  • Page 16 Figure 1-2. Hard Drive Indicators green and amber drive-status indicator The Activity LED indicates command activity between the hard disk drives and storage controller. The Status LED is a bi-color (Green/Amber) LED that indicates the state of a drive in a slot. The color and blink rate of the LED indicates the state of the drive as shown in Table 1-2.
  • Page 17 Table 1-2. Hard Drive Indicators Pattern Green element Slot empty Drive online Drive identify On ~250mS (prep for removal) Off ~250mS Drive rebuilding On ~400mS Off ~100mS Drive failed Predicted Failure On ~500mS (SMART) Off ~500mS Off ~1000S Amber eLement Drive/slot state The slot is empty, an unsupported drive is...

  • Page 18: Connecting External Devices

    Table 1-2. Hard Drive Indicators Pattern Green element Rebuild Abort On ~3000mS Off ~9000mS In RAID configurations, the drive-status indicator lights to indicate the status of the drive. NOTE: For non-RAID configurations, only the drive-activity indicator is active. The drive-status indicator is off. Table 1-2 lists the drive indicator patterns for RAID hard drives.

  • Page 19: Back Panel Features And Indicators

    For information about individual connectors, see "Jumpers and Connectors" on page 153. For information about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program" on page 41. Back Panel Features and Indicators Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel.

  • Page 20: Connecting External Devices

    Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.
  • Page 21 Figure 1-4. Redundant Power Supply Indicators power supply status AC line status Table 1-3. Redundant Power Supply Indicators Indicator Power supply status Power supply fault AC line status power supply fault Function Green indicates that the power supply is operational. Amber indicates a problem with the power supply.

  • Page 22: Nic Indications

    NIC Indications Each NIC has two indicators that provides information on network activity and link status. See Figure 1-5. Table 1-4 lists the NIC indications. Figure 1-5. NIC Indicators link indicator (green) Table 1-4. NIC Indications Indicators Illumination Link and activity indicators are off.
  • Page 23 CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD.
  • Page 24 Check control panel LCD for additional scrolling messages. See "Troubleshooting System Cooling" on page 138. See your system’s Information Update Tech Sheet located on support.dell.com for the most current system information. If problem persists, see "Getting Help" on page 165.
  • Page 25 Specified processor is missing or bad, and the system is in an unsupported configuration. Processors are in a configuration unsupported by Dell. Corrective Actions See "Troubleshooting System Cooling" on page 138. If the problem persists, ensure that the processor heat sinks are properly installed.
  • Page 26 Table 1-5. LCD Status Messages Code Test E141F CPU Protocol E1420 CPU Bus PERR E1421 CPU Init E1422 CPU Machine E1610 PS # Missing E1614 PS # Status E1618 PS # Predictive E161C PS # Input Lost About Your System Causes The system BIOS has reported a processor...
  • Page 27 Table 1-5. LCD Status Messages Code Test E1620 PS # Input Range E1624 PS Redundancy E1710 I/O Channel E1711 PCI PERR B## D## F## PCI PERR Slot # PCI PERR Slot # Causes Power source for specified power supply is unavailable, or out of acceptable range.
  • Page 28 Table 1-5. LCD Status Messages Code Test E1712 PCI SERR B## D## F## PCI SERR Slot # E1714 Unknown Err E171F PCIE Fatal Err B## D## PCIE Fatal Err Slot # E1810 HDD ## Fault About Your System Causes The system BIOS has reported a PCI system error on a component that resides in PCI...
  • Page 29 Table 1-5. LCD Status Messages Code Test E1811 HDD ## Rbld Abrt E1812 HDD ## Removed E1913 CPU & Firmware Mismatch E1A14 SAS Cable A E1A15 SAS Cable B E2010 No Memory E2011 Mem Config Error E2012 Unusable Memory E2013 Shadow BIOS Fail Causes The specified hard drive...
  • Page 30 Table 1-5. LCD Status Messages Code Test E2014 CMOS Fail E2015 DMA Controller E2016 Int Controller E2017 Timer Fail E2018 Prog Timer E2019 Parity Error E201A SIO Err E201B Kybd Controller E201C SMI Init E201D Shutdown Test E201E POST Mem Test About Your System Causes...
  • Page 31 Population E2022 POST Fail E2110 MBE Crd # DIMM ## & E2111 SBE Log Disable Crd # DIMM ## Causes Dell Remote Assistant Card (DRAC) configuration failure. processor configuration failure. Incorrect memory configuration. Memory population order incorrect. General failure after video. Check screen for specific One of the DIMMs in the set implicated by "## &...
  • Page 32 Table 1-5. LCD Status Messages Code Test E2112 Mem Spare Crd # DIMM E2113 Mem Mirror Crd # DIMM ## & ## E2118 Fatal NB Mem CRC E2119 Fatal SB Mem CRC I1910 Intrusion About Your System Causes The system BIOS has spared the memory because it has determined that the memory had too...

  • Page 33: Solving Problems Described By Lcd Status Messages

    Table 1-5. LCD Status Messages Code Test I1911 >3 ERRs Chk I1912 SEL Full W1228 ROMB Batt < 24hr NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary" on page 171. Solving Problems Described by LCD Status Messages The code and text of the status messages on the LCD (see Table 1-5) can often specify a very precise fault condition that is easily corrected.

  • Page 34: System Messages

    • Clear the SEL — You can perform this task remotely, but you will lose the event history for the system. • Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart the system.
  • Page 35 This warning message will be displayed when there is no any memory configuration error, but the memory configuration is not recommended by Dell. Redundant memory was set to enabled in CMOS, but the current configuration does not support redundant memory.
  • Page 36 Table 1-6. System Messages System Message Error: Remote Access Controller initialization failure More than one RAC detected, system halted Error 8602 – Auxiliary Device Failure Verify that mouse and keyboard are securely attached to correct connectors. Gate A20 failure General failure Keyboard controller failure Keyboard data line failure Keyboard stuck key failure...
  • Page 37 Table 1-6. System Messages System Message Memory address line failure at address, read value expecting value Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at address, read value expecting value Memory write/read failure at address, read value expecting value Memory tests terminated by...
  • Page 38 Table 1-6. System Messages System Message ROM bad checksum = address Sector not found Seek error Seek operation failed Shutdown failure Spare bank enabled The amount of system memory has changed Time-of-day clock stopped Time-of-day not set – please run SETUP program Timer chip counter 2 failed Unexpected interrupt in protected mode...

  • Page 39: Warning Messages

    Table 1-6. System Messages System Message NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 171. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
  • Page 40 About Your System...

  • Page 41: Using The System Setup Program

    Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: •...

  • Page 42: Using The System Setup Program

    NOTE: After installing a memory upgrade, it is normal for your system to send a message the first time you start your system. Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program.

  • Page 43: System Setup Options

    Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. Description Immediately saves any changed setup items and reboots the server. The user will NOT be prompted for confirmation. Loads default for the currently selected setup item.
  • Page 44 Screen" on page 47. Set up Serial Communication parameters. See "Serial Communication Screen" on page 47. Set up Embedded Server Management. See "Embedded Server Management Screen" on page 48. Set up the system security. See "System Security Screen" on page 48.

  • Page 45: Memory Information Screen

    Memory Information Screen Table 2-3 lists the options and descriptions for the information fields that appear on the Memory Information screen. Table 2-3. Memory Information Screen Option System Memory Size System Memory Speed System Memory Testing Redundant Memory Snoop Filter Low Power Mode Memory Population Information High-Bandwidth Mode...

  • Page 46: Integrated Devices Screen

    Table 2-4. CPU Information Screen Option Adjacent Cache Line Prefetch Hardware Prefetcher Demand-Based Power Management Processor x ID Processor ID String Level 2 Cache Number of cores Integrated Devices Screen Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.

  • Page 47: Pci Irq Screen

    Table 2-6 lists the options and descriptions for the information fields that appear on the PCI IRQ screen. Table 2-6. PCI IRQ Screen Options Option Embedded NIC # (for each NIC) Integrated Dell Inc RAID Adapter Embedded USB UHCI Controller # (for each controller) Embedded USB EHCI Controller Embedded Video...

  • Page 48: Embedded Server Management Screen

    Remote Terminal Type Redirection After Boot Embedded Server Management Screen Table 2-8 lists the options and descriptions for the information fields that appear on the Embedded Server Management screen. Table 2-8. Embedded Server Management Options Option Front-Panel LCD Options Default / None / User-Defined String...

  • Page 49: Trusted Platform Module (Tpm) Security Screen

    Trusted Platform Module (TPM) Security Screen Table 2-10 lists the options and descriptions for the information fields that appear on the TPM Security screen. Table 2-10. TPM Security Screen Options Option TPM Security TPM Clear Exit Screen After you press to exit the System Setup program, the Exit screen displays the following options to select from: •...

  • Page 50: Using The System Password

    trained service technician changes the password jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in "Disabling a Forgotten Password" on page 162. Using the System Password After a system password is assigned, only those who know the password have full use of the system.
  • Page 51 To erase a character when entering your password, press or the left-arrow key. NOTE: To escape from the field without assigning a system password, press to move to another field, or press at any time prior to completing step 5.
  • Page 52 If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays "Number of Unsuccessful Password Attempts" and then displays "System Halted! Must Power Down."...

  • Page 53: Using The Setup Password

    3 In the Setup Program, open the System Security Screen and verify that the Password Status is set to Unlocked. 4 Select System Password and press . Enter a new password for both "Enter Password" and "Confirm Password." 5 Verify the System Password is still set to Enabled. 6 Press ...

  • Page 54: Disabling A Forgotten Password

    Operating With a Setup Password Enabled If Setup Password is set to Enabled, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.

  • Page 55: Entering The Bmc Setup Module

    • Virtual Media Configuration • LAN User Configuration • Reset To Default • System Event Log Menu NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1. For additional information on using BMC, see the documentation for the BMC and systems management applications.
  • Page 56 Using the System Setup Program...

  • Page 57: Installing System Components

    Installing System Components This section describes how gain access to the system and to install the following system components: • Hard drives • Replacing a hard drive carrier • Power supplies • System fans • Cooling shroud • SAS controller card •...

  • Page 58: Recommended Tools

    Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • Common screwdriver • Wrist grounding strap • Conductive foam pad (recommended) Inside the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

  • Page 59: Removing And Installing The Top Cover

    If the system is rack mounted, make sure the rack is anchored securely so it will not tilt forward when the server is extended. A crush hazard exists if the rack tilts forward. This could cause serious injury and/or death.

  • Page 60: Removing The Top Cover

    NOTICE: For proper cooling and airflow, do not operate the server with the cover removed for more than four minutes. Do not leave the chassis cover open or a system fan removed any longer than necessary; system cooling could be reduced.
  • Page 61 Figure 3-2. Removing the Top Cover Latch Alignment J hooks Latch release lock Installing System Components...

  • Page 62: Hard Drives

    Hard Drives This subsection describes how to install and configure SAS or SATA hard drives in the system's internal hard drive bays. Your system features up to five 3.5-inch hard drives, or eight 2.5-inch hard drives. All drives connect to the system board through one of several optional SAS backplanes.

  • Page 63: Installing A Drive Blank

    1 Press the drive blank release in the direction of the arrow. 2 Pry the ends of the blank outward until the blank is free. For 2.5-inch hard drive configurations, remove the blank as you would the 2.5-inch hard drive carrier: 1 Open the drive blank release handle to release the blank.

  • Page 64: Removing A Hot-Plug Hard Drive

    For 3.5-inch hard drive configurations, the drive blank is keyed to ensure correct insertion into the drive bay. To install a 3.5-inch drive blank, insert and rotate in the keyed side of the blank into the drive bay and press evenly on the other end of the blank until it is fully inserted and latched.

  • Page 65: Installing A Hot-Plug Hard Drive

    Figure 3-4. Removing a Hot-Plug Hard Drive activity and fault indicators hard drive 4 Slide the hard drive out until it is free of the drive bay. 5 If you do not replace the hard drive, insert a drive blank in the vacated drive bay.

  • Page 66: Replacing A Hard Drive Carrier

    1 If a drive blank is present in the bay, remove it. See "Removing a Drive Blank" on page 62. 2 Open the handle on the hard drive carrier. 3 Insert the hard drive carrier into the drive bay until the carrier contacts the backplane.

  • Page 67: Installing A Sata Hard Drive Into A Satau Hard Drive Carrier

    Figure 3-5. Installing a SAS Hard Drive Into a SATAu Drive Carrier SATAu SAS Screw (4) Hard drive Installing a SATA Hard Drive Into a SATAu Hard Drive Carrier NOTE: The SATAu drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws.

  • Page 68: Power Supplies

    Power Supplies Two power supplies power your system. NOTE: Your system can operate using only one power supply, but with severely degraded performance. Removing a Power Supply NOTICE: The system requires one power supply for the system to operate normally. The system is in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source.

  • Page 69: Installing A Power Supply

    Figure 3-6. Removing a Power Supply Power supply latch Power connector Installing a Power Supply 1 With the power-supply lever in the extended position, slide the new power supply into the chassis. See Figure 3-6. 2 Rotate the lever toward the power supply until it is completely flush with the power-supply faceplate and the power supply latch engages.

  • Page 70: System Fans

    You can replace each fan and each fan housing. You can replace a failed cooling fan without turning off the power to the server only if the remaining fans are fully functional. Removing a Front System Fan...

  • Page 71: Hot-Plugging A Front System Fan

    Use caution when handling the fan until the fan blades stop spinning. NOTICE: For proper cooling and airflow, do not operate the server with the cover removed for more than four minutes. Do not leave the chassis cover open or a system fan removed any longer than necessary;...

  • Page 72: Removing A Back System Fan

    Figure 3-7. Hot-plugging a Front System Fan Brace Loop handle Removing a Back System Fan CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 73: Installing A Back System Fan

    Use caution when handling the fan until the fan blades stop spinning. NOTICE: For proper cooling and airflow, do not operate the server with the cover removed for more than four minutes. Do not leave the chassis cover open or a system fan removed any longer than necessary;...

  • Page 74: Removing A Back System Fan Housing

    6 Position the fan in the fan housing. 7 Lower the replacement fan into the housing until it snaps into place. Removing a Back System Fan Housing CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 75: Installing A Back System Fan Housing

    Figure 3-8. Removing a Back System Fan Housing Fan housing latch Fan loop handle Installing a Back System Fan Housing CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 76: Cooling Shroud

    4 Lower the replacement fan housing into the chassis until it snaps into place. Cooling Shroud The cooling shroud directs airflow over the processors. NOTICE: Never operate your system with the cooling shroud removed. The system can overheat quickly resulting in a shutdown of the system and the loss of data. Removing the Cooling Shroud 1 Ensure power is removed.

  • Page 77: Installing The Cooling Shroud

    Figure 3-9. Removing the Cooling Shroud Cooling shroud Chassis slot Installing the Cooling Shroud NOTICE: When installing the cooling shroud, ensure that the shroud does not damage system cabling. 1 Ensure power is removed. 2 Open the system. See "Removing the Top Cover" on page 60. 3 Position the shroud guides above the slots in the chassis.

  • Page 78: Sas Controller Card

    SAS Controller Card Your system includes a dedicated slot for a SAS controller card. The SAS controller card provides the SAS storage subsystem for your system’s internal hard drives. The optional SAS RAID controller card allows you to set up any internal hard drives in a RAID configuration.
  • Page 79 Figure 3-10. SAS RAID Controller Card RAID battery connector RAID DIMM Controller connector (2) Card latch Installing System Components...

  • Page 80: Removing A Sas Controller Card

    Removing a SAS Controller Card NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your Product Information Guide. 1 Ensure power is removed. 2 Open the system. See "Removing the Top Cover" on page 60. 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 76.
  • Page 81 Figure 3-11. 2.5-Inch SAS / SAS RAID Cabling Installing System Components...
  • Page 82 SAS backplane GND/12V connector Controller 1 connector SATA_A connector (on Power Interposer Board) PIB power connector Installing System Components SAS A connector Controller 0 connector SATA_A connector (on system board) Power Interposer Board (PIB) SAS B connector...
  • Page 83 Figure 3-12. 3.5-Inch SAS / SAS RAID Cabling Installing System Components...

  • Page 84: Raid Battery

    SAS A connector SAS backplane Controller 0 connector System board SATA_A connector (on SAS backplane) RAID Battery Installing a RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-13. 2 Locate the battery carrier slots at the left of the processors. 3 Place the controller cabling harnesses between the battery carrier clips and the chassis.

  • Page 85: Removing A Raid Battery

    Figure 3-13. Installing a RAID Battery Mounting hole (2) Battery carrier guide Removing a RAID Battery 1 Remove the SAS controller card. See "Removing a SAS Controller Card" on page 80 2 Pull the RAID battery carrier latch away from the chassis. 3 Lift the RAID battery carrier out of the system.

  • Page 86: Configuring The Boot Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 87 Figure 3-14. Installing and Removing PCI Express Cards Expansion card retainer Filler bracket 4 Remove the filler bracket on the slot that you are using. NOTE: Keep the filler bracket if you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 88: Removing A Pci Express Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Installing The Optical Drive

    2 Pull the locking handle until the drive releases from the chassis. See Figure 3-15. 3 Remove the drive from the chassis. Figure 3-15. Removing the Optical Drive Optical drive Installing the Optical Drive 1 Insert the drive fully into the chassis until it snaps into place. 2 Push the locking handle into the drive to lock the drive into the chassis.

  • Page 90: Replacing An Optical Drive Mounting Tray

    Replacing an Optical Drive Mounting Tray Removing an Optical Drive From an Optical Drive Mounting Tray 1 Remove the optical drive from the system. See "Removing the Optical Drive" on page 88. 2 Disconnect the ribbon cable from the back of the optical drive. See Figure 3-16.
  • Page 91 Figure 3-16. Optical Drive and Optical Drive Mounting Tray Optical drive Hole in optical drive Retaining bracket Retaining bracket tab Alignment pin (left side) 3 Unscrew the optical drive retaining screw. 4 Pull the retaining bracket away from the optical drive. 5 Remove the optical drive from the optical drive mounting tray.

  • Page 92: Installing An Optical Drive Into An Optical Drive Mounting Tray

    For proper cooling, each memory riser must be fully populated with DIMMs or blanks or a combination thereof. Four memory risers with one DIMM per riser must be installed for the server to function. Supported memory riser configurations are as follows: •...

  • Page 93: Non-Optimal Memory Configurations

    Your system may issue an error message during startup stating that your memory configuration is non- optimal. The server will support a population of DIMMs with different speed ratings. The overall system memory speed will be determined by the slowest DIMM populated.

  • Page 94: Memory Mirroring Support

    Memory Mirroring Support The system supports memory mirroring if 16 identical memory modules are installed in the system. Mirroring must be enabled in the System Setup program and can be used only if memory sparing is not enabled. In a mirrored configuration, the total available system memory is one-half of the total installed memory.
  • Page 95 Table 3-1. Valid Memory Configurations Branch 0 Number of Channel 0 DIMMS (Riser A) DIMM A1 DIMM A2 DIMM A3 DIMM A4 DIMM A5 DIMM A6 DIMM A1 DIMM A2 DIMM A3 DIMM A4 DIMM A5 DIMM A6 DIMM A7 DIMM A1 DIMM A2 DIMM A3...

  • Page 96: Removing A Memory Riser

    Removing a Memory Riser CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Ensure power is removed.
  • Page 97 Figure 3-17. Removing a Memory Riser Memory riser cover Memory riser card Back fan housing System board connector Memory riser latch Installing System Components...

  • Page 98: Installing A Memory Riser

    Installing a Memory Riser CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Ensure power is removed.

  • Page 99: Removing The Memory Riser Cover

    • If memory mirroring is required, FBDIMMs installed in the same socket positions (numbers) across the two branches must be identical. For example, DIMMs A1 and B1 must be identical to DIMMs C1 and D1. • Additional memory can be added by installing identical pairs of DIMMs in the lowest numbered available slots.
  • Page 100 Figure 3-18. Installing Memory Modules Memory riser latch DIMM socket lever Memory riser tab 4 Insert the bottom edge of the DIMM into the socket. 5 Push down on the top edge of the DIMM. The levers at each end of the DIMM socket will close.

  • Page 101: Removing Memory Modules

    Removing Memory Modules CAUTION: Use extreme care when removing DIMMs. Too much pressure can damage the connector. Apply only enough pressure on the plastic levers to release the DIMM. 1 Remove the Memory Riser Cover. See "Removing the Memory Riser Cover"...
  • Page 102 2 Open the system. See "Removing the Top Cover" on page 60. 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 76. NOTICE: When you remove the processor heat sink, the possibility exists that the processor might adhere to the processor heat sink and be removed from the socket.
  • Page 103 Figure 3-19. Installing and Removing a Processor Heat Sink Blue tab Back notches Retention clip sides Heat sink retention clip Sides notches Installing System Components...

  • Page 104: Installing A Processor Heat Sink

    5 If the processor heat sink has not separated from the processor, carefully rotate the processor heat sink in a clockwise, then counterclockwise, direction until it releases from the processor. Do not pry the processor heat sink off of the processor. NOTICE: If you are going to reinstall the same processor and processor heat sink, ensure that you do not disturb the thermal grease on either the...

  • Page 105: Installing A Processor

    Figure 3-20. Removing and Installing a Processor Pin 1 mark Blue plastic tab NOTE: If you are removing processor 1 or processor 4, pull upward on the blue plastic tab next to the socket to open the socket-release lever. 3 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
  • Page 106 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 76. 4 Unpack the new processor. If any of the pins on the processor appear bent, see "Getting Help" on page 165. 5 If you are adding an additional processor, remove the processor filler blank from the socket by pressing inward on the two tabs on the filler blank and lifting the filler blank out of the system.
  • Page 107 NOTICE: Identifying the pin-1 corners is critical to positioning the processor correctly. Pin-1 corners of processors 3 and 4 are opposite orientation of pin-1 corners of processors 1 and 2. Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor.

  • Page 108: System Battery

    12 Press to enter the System Setup program, and check that the processor information matches the new system configuration. See "System Setup Options" on page 43. 13 Run the system diagnostics to verify that the new processor operates correctly. See "Running the System Diagnostics"...
  • Page 109 Figure 3-22. Replacing the System Battery Battery connector 6 Place the new battery with the "+" facing up into the battery connector and gently press down on the battery until it snaps into place. 7 Install the memory risers on the left side of the system. See "Installing a Memory Riser"...

  • Page 110: Activating The Nic Toe

    Activating the NIC TOE To add TCP/IP Offload Engine (TOE) functionality to the system, install the TOE NIC hardware key in the TOE_KEY socket on the system board. See "System Board Jumpers and Connectors" on page 153. I/O Riser Removing the I/O Riser CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

  • Page 111: Installing The I/O Riser

    Figure 3-23. Removing I/O Riser Retention latch I/O Riser Installing the I/O Riser 1 Align the I/O riser card with its corresponding card connector on the system board, the card latch (at the front), and the expansion slot (at the back).

  • Page 112: Installing A Drac

    Installing a DRAC The Dell Remote Assistant Card (DRAC) attaches to the I/O riser. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 113 Figure 3-24. Installing a DRAC I/O Riser I/O Riser metal tab DRAC mounting post DRAC Ribbon cable DRAC mounting hole DRAC notch Installing System Components...

  • Page 114: Sas Backplane (Service-Only Procedure)

    4 Slide the DRAC onto the metal tab of the I/O riser. 5 Align the DRAC with the three DRAC mounting posts on the I/O riser. CAUTION: To prevent damage to components on the I/O riser, support the I/O riser at each of the plastic clips. 6 Press the DRAC onto the I/O riser until three DRAC mounting posts snap into place.
  • Page 115 Figure 3-25. Removing the SAS Backplane (3.5-inch Hard Drives) Fan connector Control panel connector (front) Control panel connector (back) GND/+12V connector 5 Disconnect the control panel connector from the front of the SAS backplane. See Figure 3-25. SAS backplane SATA A connector SAS A connector SAS B connector Installing System Components...

  • Page 116: Installing The Sas Backplane (3.5-Inch Hard Drives)

    6 Disconnect the GND/+12V connector from the SAS backplane. See Figure 3-25. 7 Disconnect the SAS A connector from the SAS backplane. See Figure 3-25. 8 Disconnect the SATA_A connector from the SAS backplane. See Figure 3-25. 9 Pull the blue plunger on the SAS backplane forward and then lift the SAS backplane up to disengage it from the fan connectors.
  • Page 117 2 Open the system. See "Removing the Top Cover" on page 60. 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 76. 4 Remove the processor heat sinks. See "Removing a Processor Heat Sink" on page 101. 5 Remove the hard drives.
  • Page 118 Figure 3-26. Removing the SAS Backplane (2.5-inch Hard Drives) SAS backplane SAS A connector Cable guide Chassis hook 7 Disconnect the SAS B cable from the SAS backplane. See Figure 3-26. 8 Remove the cable guide. See Figure 3-26. Installing System Components Latch SAS B connector Backplane power connector...

  • Page 119: Installing The Sas Backplane (2.5" Hard Drives)

    9 Disconnect the backplane power cable. See Figure 3-26. 10 Depress the latch and lift the SAS backplane off the chassis hooks. See Figure 3-26. 11 Remove the SAS backplane from the chassis. Installing the SAS Backplane (2.5" Hard Drives) 1 Position the SAS backplane above the chassis hooks.
  • Page 120 Figure 3-27. Removing the Power Interposer Board Power Interposer Board (PIB) SATA_MODULE connector Chassis hook Fan connector 6 Disconnect the SATA PLANAR connector from the back of the PIB. See Figure 6-7. 7 Disconnect the PLANAR connector from the PIB. See Figure 6-7. Installing System Components PIB power CDROM connector...

  • Page 121: Installing The Power Interposer Board

    8 Depress the latch and lift the PIB off the chassis hooks. See Figure 3-27. 9 Remove the PIB from the chassis. Installing the Power Interposer Board 1 Position the Power Interposer board above the chassis hooks. See Figure 3-27. 2 Press down on the Power Interposer board until the latch snaps.

  • Page 122: System Board (Service-Only Procedure)

    System Board (Service-only Procedure) Removing the System Board Figure 3-28. Removing the System Board Installing System Components 10 11...
  • Page 123 Intrusion switch Center brace Center brace lock ZIF lever SATA_A connector Blue plunger SIGNAL connector CAUTION: Exercise care when removing the system board to prevent damage to cables, connectors, and components. 1 Ensure power is removed. 2 Disconnect any USB, VGA, and serial connections on the back of the chassis.

  • Page 124: Installing The System Board

    16 Lift the ZIF levers on processors 1 and 4 to facilitate removing the heat sink retention bracket. 17 Remove the heat sink retention bracket by removing the eight screws that hold it to the system board. 18 Disconnect the PWR DIST CONN connectors from the system board at J9K1 and J9K2.
  • Page 125 9 Install the heat sink retention bracket, ensuring the blue lifts are under the ZIF levers. Secure the heat sink retention bracket with eight screws. 10 Lower the ZIF levers on processors 1 and 4. 11 Lower the center brace into the chassis until the brace locks snap into place.
  • Page 126 Installing System Components...

  • Page 127: Troubleshooting Your System

    Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation.

  • Page 128: Checking The Equipment

    Table 4-1. Start-Up Routine Indications Look/listen for: An unfamiliar constant scraping or grinding sound when you access a drive. The keyboard indicators. The USB diskette drive activity indicator. See "Troubleshooting a USB Device" on The USB CD drive activity indicator. The CD drive activity indicator.

  • Page 129: Troubleshooting External Connections

    Table 4-2. IRQ Assignment Defaults IRQ Line Assignment IRQ5 Remote access controller IRQ6 Diskette drive controller IRQ7 Reserved IRQ8 Real-time clock IRQ9 ACPI functions (used for power management) IRQ10 Available IRQ11 Available IRQ12 PS/2 mouse port unless the mouse is disabled through the System Setup program IRQ13 Math coprocessor...

  • Page 130: Troubleshooting The Keyboard

    4 Change the monitor connection from the front to the back (or back to the front). If the problem is not resolved, continue to the next step. 5 If the Dell Remote Assistant Card (DRAC) is installed and configured, connect into the DRAC from another computer and run the appropriate online diagnostic test.

  • Page 131: Troubleshooting The Mouse

    If the problem is not resolved, see "Getting Help" on page 165. Troubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly. Action 1 Run the appropriate online diagnostic test. See "Using PowerEdge Diagnostics"...

  • Page 132: Troubleshooting A Serial I/O Device

    2 If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program may require. 3 Run the appropriate online diagnostic test. See "Using PowerEdge Diagnostics" on page 149. If the tests run successfully but the problem persists, see "Troubleshooting a Serial I/O Device"...

  • Page 133: Troubleshooting A Nic

    2 Remove power from the system and any USB devices. 3 Disconnect the USB devices, and connect the malfunctioning device to the other USB connector. 4 Turn on the system and the reconnected device. If the problem is resolved, the USB connector might be defective. See "Getting Help"...

  • Page 134: Troubleshooting A Wet System

    • Use another connector on the switch or hub. If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card. 3 Ensure that the appropriate drivers are installed and the protocols are bound.

  • Page 135: Troubleshooting A Damaged System

    6 Close the system. See "Installing the Top Cover" on page 60. 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly, see "Getting Help" on page 165. 8 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed.

  • Page 136: Troubleshooting The System Battery

    5 Run the system board tests in the system diagnostics. See "Executing System Diagnostics" on page 150. If the tests fail, see "Getting Help" on page 165. Troubleshooting the System Battery Problem • System message indicates a problem with the battery. •...

  • Page 137: Troubleshooting Power Supplies

    Troubleshooting Power Supplies Problem • System-status indicators are amber. • Power-supply fault indicators are amber. • Front panel status LCD indicates a problem with the power supplies. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

  • Page 138: Troubleshooting System Cooling

    5 Install a new power supply. See "Installing a Power Supply" on page 69. If the problem persists, see "Getting Help" on page 165. Troubleshooting System Cooling Problem Systems management software issues a fan-related error message. Action Ensure that none of the following conditions exist: •...

  • Page 139: Troubleshooting System Memory

    3 Locate the faulty fan indicated by the LCD display or diagnostic software. For the identification number of each fan, see Figure 3-1. 4 Ensure that the faulty fan's power cable is firmly attached to the fan power connector. See "System Fans" on page 70. NOTE: Wait 30 seconds for the system to recognize the fan and determine whether it is working properly.
  • Page 140 If the amount of memory installed matches the system memory setting, go to step step 14. 4 Remove power from the system and attached peripherals, and disconnect the system from the electrical outlet. 5 Open the system. See "Removing the Top Cover" on page 60. 6 Remove the memory risers.

  • Page 141: Troubleshooting An Optical Drive

    14 If a memory error occurs: Remove power from the system and attached peripherals, and disconnect the system from its electrical outlet. Open the system. See "Removing the Top Cover" on page 60. Perform step c through step f in step 13 for each memory module installed.

  • Page 142: Troubleshooting A Hard Drive

    If the problem is not resolved, see "Getting Help" on page 165. Troubleshooting a Hard Drive Problem • Device driver error. • One or more hard drives not recognized by the system. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 143 5 Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information. NOTICE: Do not perform the following step if you have a SAS RAID controller card. 6 If you have the non-RAID SAS controller card, remove the hard drive and swap its drive bay location with another hard drive that is functioning properly.

  • Page 144: Troubleshooting A Sas Or Sas Raid Controller Card

    Troubleshooting a SAS or SAS RAID Controller Card NOTE: When troubleshooting a SAS or SAS RAID controller card, also see the documentation for your operating system and the controller card. Problem • Error message indicates a problem with the SAS or SAS RAID controller card.

  • Page 145: Troubleshooting Expansion Cards

    7 Ensure that the controller card is firmly seated in its connector. See "SAS Controller Card" on page 78. 8 If you have a SAS RAID controller card, ensure that the following RAID components are properly installed and connected: • Memory module •...
  • Page 146 1 Run the appropriate online diagnostic test. See "Using the System Setup Program" on page 41. 2 Remove power from the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Removing the Top Cover" on page 60. 4 Ensure that each expansion card is firmly seated in its connector.

  • Page 147: Troubleshooting Processors

    Troubleshooting Processors Problem • Error message indicates a processor problem. • Front panel status LCD indicates a problem with the processors or system board. • A processor heat sink is not installed for each processor. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 148 Remove all the processors. See "Processors" on page 101. Install a processor into the socket for processor 1. See "Processors" on page 101. NOTE: To locate the processors, see Figure 3-1. Close the system. See "Installing the Top Cover" on page 60. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

  • Page 149: Running The System Diagnostics

    To assess a system problem, first use the online PowerEdge diagnostics. If you are unable to identify the problem, then use the system diagnostics. To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. For information about using diagnostics, see the online help.

  • Page 150: When To Use The System Diagnostics

    • View error messages that inform you of problems encountered during testing. When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system's input/output devices (monitor and keyboard) are functioning, you can use the system diagnostics to help identify the problem.

  • Page 151: Using The Custom Test Options

    Table 5-1. System Diagnostics Testing Options Testing Option Function Extended Test Performs a more thorough check of the system. This test can take an hour or longer. Custom Test Tests a particular device. Information Displays test results. Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results.

  • Page 152: Viewing Information And Results

    Viewing Information and Results The tabs in the Customize window provide information about the test and the test results. The following tabs are available: • Results — Displays the test that ran and the result. • Errors — Displays any errors that occurred during the test. •...

  • Page 153: Jumpers And Connectors

    Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. System Board Jumpers and Connectors Figure 6-1 shows the location of the configuration jumpers and connectors on the system board.

  • Page 154: System Board Connectors

    Figure 6-1. System Board Jumpers and Connectors Table 6-1. System Board Jumpers Jumper Location Clear NVRAM J7E2 Password enable J7E2 System Board Connectors See Figure 6-1 and Table 6-2 for the location and description of system board connectors. Jumpers and Connectors Setting 1 - 3 3 - 5(default)
  • Page 155 Table 6-2. System Board Connectors Connector J1A1 J3E3 J4A3 J4A4 J5A1 J5A2 J6A1 J7A1 J7A2 J8A1 J8B2 J8A2 J9A1 J8A3 J8F1 J9D1 J9J1 J9K3 J9K1 J9K2 CPU 1 CPU 2 CPU 3 CPU 4 J1K1 J1H1 Jumpers and Connectors Description FAN 7 I/O RISER PCIE_X4_7...

  • Page 156: Sas Backplane Connectors

    Table 6-2. System Board Connectors SAS Backplane Connectors Figure 6-3 shows the locations of the connectors on the SAS backplane for 2.5-inch systems. Jumpers and Connectors Connector J5E1 J3E4 J3E2 J1F1 XBT1D1 J2D2 J1B2 Description TOE KEY HEADER INT-USB SATA_A MEMORY RISER_D BATTERY MEMORY RISER_C...
  • Page 157 Figure 6-2. SAS Backplane Connectors (2.5-Inch System) (Front) Drive 0 Drive 2 Drive 4 Drive 6 Drive 1 Drive 3 Drive 5 Drive 7 Jumpers and Connectors...
  • Page 158 Figure 6-3. SAS Backplane Connectors (2.5-Inch System) (Back) SAS B Backplane power Figure 6-4 and Figure 6-5 show the locations of the connectors on the SAS backplane for 3.5-inch systems. Jumpers and Connectors SAS_A...
  • Page 159 Figure 6-4. SAS Backplane Connectors: 3.5-inch x5 Option (Front) SATA_MODULE Fans (right) Hard disk 3 Hard disk 2 Hard disk 0 CDROM Hard disk 4 Fans (left) Hard disk 1 Control panel Jumpers and Connectors...

  • Page 160: Power Interposer Connectors

    Figure 6-5. SAS Backplane Connectors: 3.5-inch x5 Option (Back) SATA_A Backplane B Backplane A Power Interposer Connectors Figure 6-6 and Figure 6-7 show the locations for the Power Interposer connections on 2.5-inch systems. Jumpers and Connectors Control Panel GND/+12V...
  • Page 161 Figure 6-6. Power Interposer Connectors: 2.5-inch x8 Option (Front) Backplane power CDROM Figure 6-7. Power Interposer Connectors: 2.5-inch x8 Option (Back) SATA_PLANAR Control panel GND/+12v SATA_MODULE PLANAR Jumpers and Connectors...

  • Page 162: Disabling A Forgotten Password

    Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 41. The password jumper enables these password features or disables them and clears any password(s) currently in use.
  • Page 163 15 Reconnect your system and peripherals to their electrical outlets, and turn on the system. 16 Assign a new system and/or setup password. To assign a new password using the System Setup program, see "Assigning a System Password" on page 50. Jumpers and Connectors...
  • Page 164 Jumpers and Connectors...

  • Page 165: Getting Help

    5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 170. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 166: Online Services

    Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: •...

  • Page 167: Automated Order-Status Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 168: Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 169). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 169 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 170: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 171 Glossary A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. A M B I E N T T E M P E R A T U R E located.
  • Page 172 . Otherwise, you must restart the system by pressing the reset button or by turning the system off and then back on. — A diskette that is used to start your system if the system will B O O T A B L E D I S K E T T E not boot from the hard drive.
  • Page 173 DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRA M — Dynamic random-access memory. A system’s RAM is usually made up entirely of DRAM chips.
  • Page 174 — Your system contains an expansion bus that allows the processor E X P A N S I O N B U S to communicate with controllers for peripherals, such as NICs. — An add-in card, such as a NIC or SCSI adapter, that plugs into E X P A N S I O N C A R D an expansion-card connector on the system board.
  • Page 175 — Hexadecimal. A base-16 numbering system, often used in programming to identify addresses in the system’s RAM and I/O memory addresses for devices. In text, hexadecimal numbers are often followed by h. — A system or device that functions without having a keyboard, H E A D L E S S S YS T E M mouse, or monitor attached.
  • Page 176 K B — Kilobyte(s); 1024 bytes. — Kilobit(s) per second. B P S — Kilobyte(s) per second. — A command requiring you to press multiple keys at the same K E Y C O M B I N A T I O N time (for example, ).
  • Page 177 — Milliampere-hour(s). — Megabit(s); 1,048,576 bits. MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. — Megabits per second. B P S — Megabytes per second. MB R — Master boot record. —...
  • Page 178 NVRAM — Nonvolatile random-access memory. Memory that does not lose its contents when you turn off your system. NVRAM is used for maintaining the date, time, and system configuration information. — Redundant information that is associated with a block of data. P A R I T Y —...
  • Page 179 You can usually identify a serial port on your system by its 9-pin connector. — A bar code label on the system used to identify it when you call Dell S E R V I C E T A G for technical support.
  • Page 180 S M P — Symmetric multiprocessing. Used to describe a system that has two or more processors connected via a high-bandwidth link and managed by an operating system, where each processor has equal access to I/O devices. S N MP — Simple Network Management Protocol. A standard interface that allows a network manager to remotely monitor and manage workstations.
  • Page 181 by changing settings in the configuration software for the devices. UNI X — An operating system written in the C programming language. A precursor to Linux. — A port on a network hub or switch used to connect to other hubs or U P L I N K P O R T switches without requiring a crossover cable.
  • Page 182 W — Watt(s). W H — Watt-hour(s). — A start-up file for the Windows operating system. When you start W I N I N I F I L E Windows, it consults the win.ini file to determine a variety of options for the Windows operating environment.
  • Page 183 Index alert messages, 39 back-panel features, 19 baseboard management controller BMC, 54 configuration, 54 battery RAID, 84 removing , 85 system, 108 replacing , 108 troubleshooting blank drive installing , 63 removing , 62 memory, 92 power supply, 68, 137 processor filler, 106 space, 50, 53 BMC, 54...
  • Page 184 135 Dell contacting, 170 Enterprise Training and Certification, 167 diagnostics executing, 150 messages, 39 PowerEdge, 149 running system, 149 support service, 167 system, 149 testing options, 150 when to use, 150 drive blank installing, 63 removing, 62...
  • Page 185 hard drive indicator codes, 15 installing, 65 removing, 64 troubleshooting, 142 hard drive carrier replacing, 66 hot-plug back system fan, 73 front system fan, 71 installing hard drive, 65 installing power supply, 69 removing hard drive, 64 removing power supply, 68 indicator codes hard drive, 15 power, 20...
  • Page 186 92 removing optical drive, 90 replacing, 90 options BMC setup module, 55 embedded server management, 48 integrated devices screen, 46 PCI IRQ screen, 47 selecting diagnostics, 151 serial communication screen, 47 system diagnostics features, 149...

  • Page 187: Raid Battery

    Express add-in cards, 86 installing Express card, 86 IRQ screen, 47 IRQ screen options, 47 removing Express card, 88 POST changing system password, 52 disabling/deleting system password, 52 power button/indicator, 14 indicator codes, 20 power supply blank, 68, 137 installing, 69 removing, 68 troubleshooting, 137 processor...

  • Page 188: Troubleshooting

    53 disabling, 54, 162 features, 49 operating with enabled, 54 using, 53 startup accessing system features during, 12 support contacting Dell, 170 system opening, 59 system board connectors, 153 installing, 124 jumpers, 153 removing, 122 system cooling troubleshooting, 138...
  • Page 189 keyboard, 130 mouse, 131 NIC, 133 optical drive, 141 power supplies, 137 processor, 147 SAS or SAS RAID controller card, 144 serial I/O device, 132 start-up routine, 127 system battery, 136 system memory, 139 USB device, 132 video, 129 wet system, 134 USB device troubleshooting, 132 using system setup, 41...
  • Page 190 Index...

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