If you cannot save a file to a floppy disk
E
N S U R E T H A T
W
I N D O W S R E C O G N I Z E S T H E D R I V E
My Computer icon. If the floppy drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
C
A N N O T S A V E F I L E S T O A F L O P P Y D I S K
not full or write-protected (locked). See the following illustration.
T
E S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K
disk to eliminate the possibility that the original floppy disk is defective.
back of floppy disk
If you cannot play a music CD or install a program from a CD
E
W
N S U R E T H A T
I N D O W S R E C O G N I Z E S T H E D R I V E
My Computer icon. If the CD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
—
—
Ensure that the floppy disk is
—
Insert another floppy
write-protected
not write-
protected
—
Double-click the
Double-click the
Solving Pr oblems
HINT:
For information
on saving files to a floppy
disk, see the Tell Me How
help file. For instructions
on accessing help files, see
page 18.
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
noise does not indicate a
defect in the drive or the
CD.
27