Samsung RS65 5 Series User Manual
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Refrigerator
User manual
RS62**5*****/RS64**5*****/RS65**5*****/RS6E**5*****/RS6F**5*****
Free Standing Appliance
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Summary of Contents for Samsung RS65 5 Series

  • Page 1 Refrigerator User manual RS62**5*****/RS64**5*****/RS65**5*****/RS6E**5*****/RS6F**5***** Free Standing Appliance...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols and precautions: Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Instructions about the WEEE Installation...
  • Page 3: Safety Information

    Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions •...
  • Page 4: Important Safety Symbols And Precautions

    Safety information • Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately. - Failing to do so may result in fire or explosion. •...
  • Page 5: Important Safety Precautions

    WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage. NOTE Useful information that helps users understand or benefit from the refrigerator.
  • Page 6 Safety information • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. • Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer. •...
  • Page 7 • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center. - Use only the LED Lamps provided by the manufacturer or its service agents. • New hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
  • Page 8: Severe Warning Signs For Transportation And Site

    Safety information - Clean the rear of the refrigerator regularly. Dust increases energy consumption. - Do not set temperature colder than necessary. - Ensure sufficient air exhaust at the refrigerator base and at the back wall of the refrigerator. Do not cover air vent openings.
  • Page 9: Critical Installation Warnings

    - This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
  • Page 10 Safety information • Do not bend the power cord excessively or place heavy objects on it. • Do not pull or excessively bend the power cord. • Do not twist or tie the power cord. • Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
  • Page 11 • If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire. • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
  • Page 12: Installation Cautions

    Safety information - This may result in an electric shock, fire, explosion, or problems with the product. • Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
  • Page 13 • Do not store articles on the top of the appliance. - When you open or close the door, the articles may fall and cause personal injury and/or material damage. • Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
  • Page 14 - Products that require strict temperature controls must not be stored in the refrigerator. • If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center. • If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center.
  • Page 15 • Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator. • Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator for removing bad odours.
  • Page 16 • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.
  • Page 17: Usage Cautions

    Usage cautions CAUTION • Do not refreeze thawed food. - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. •...
  • Page 18 • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.
  • Page 19: Cleaning Cautions

    • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in. •...
  • Page 20 Safety information • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center. - Failing to do so may result in an electric shock or fire. • Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades.
  • Page 21: Critical Disposal Warnings

    Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.
  • Page 22: Additional Tips For Proper Usage

    Safety information Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.
  • Page 23 • Note that temperature rise after defrosting has a permissible range in the appliance specifications. If you wish to minimise the impact on the food storage due to a temperature rise,seal or wrap the stored food in several layers. • Food may freeze or spoil if stored at the wrong temperature. Set the refrigerator to the correct temperature for the food being stored.
  • Page 24: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com...
  • Page 25: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 26 Installation Dispenser-featured models 01 Freezer shelves 02 Multipurpose freezer 03 Dried food and meat storage drawer 04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer 07 Multipurpose drawer 08 Ice maker bucket ** 09 Water tank * 10 Wine rack * 11 Dairy bin 12 Lower freezer bin * 13 Lower refrigerator bin *...
  • Page 27: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for opening and closing the door • Away from a heat source •...
  • Page 28 Installation Clearance See the pictures and table below for space requirements for installation. Depth “A” Width “B” Height “C” 1744 Overall Height “D” 1780 (unit: mm) 01 more than 50 mm recommended 02 165° 03 165° 04 564 mm 05 1726 mm 06 610 mm 07 908 mm 08 29 mm...
  • Page 29 STEP 2 Spacing (applicable models only) 1. Open the door and locate the provided spacer. 2. Unpack the spacer and attach it to the rear of the refrigerator as shown. It helps ventilate air to the rear wall and save power consumption. STEP 3 Flooring •...
  • Page 30 Installation STEP 4 Adjust the levelling feet CAUTION • The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury. • Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.
  • Page 31 STEP 5 Adjust the door height as well as the door gap To adjust the height of a door The height of a door can be adjusted using the clamp nut and the height nut on the front bottom of each door. 1.
  • Page 32 • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
  • Page 33 • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
  • Page 34 To repair the water line CAUTION The water line must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the water line. English...
  • Page 35 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service centre. To mount the water filter into place 1.
  • Page 36 Installation STEP 8 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.
  • Page 37: Door Removal For Entrance

    Door removal for entrance If the refrigerator cannot pass through the entrance due to its size, follow these instructions: Tools required (not provided) These tools are used for removing the doors. Phillips screwdriver Flat-head Socket spanner Allen spanner screwdriver (10 mm) (5 mm) Disconnect the water line 1.
  • Page 38 Installation Detach the doors CAUTION The door may fall off or over and damage itself during any of these steps. To prevent an accident, use extreme caution when performing these steps. 1. Use a Phillips screwdriver to unscrew the hinge covers (A) on the top of each door.
  • Page 39 5. Remove the hinges (C) on both sides. 6. Gently lift up the doors one by one to remove. Use caution as the door may fall off or over. Reconnect the water hoses Once the refrigerator has passed through the entrance, reconnect the water hoses. CAUTION •...
  • Page 40 Installation Reattach the doors CAUTION • Before reattaching the doors, make sure all the electrical connectors are properly connected. • The freezer door must be reattached before the fridge door. 1. Hold the freezer door and hook to the hinge at the bottom of the refrigerator. 2.
  • Page 41 4. Connect the electrical harness. 5. Insert the hinge covers with the front sides first, and then tighten the screws. Use a Phillips screwdriver for this step. English 41...
  • Page 42: Operations

    Operations Main panel The actual appearance of your main panel may differ from the figure and the main panel design is subject to change without notice. Type A Type B Type C 01 Fridge / Power Cool 02 Vacation 03 Freezer / Power Freeze 04 Ice Maker / Filter Reset * 05 Door Alarm 06 Lock...
  • Page 43 01 Fridge / Power Cool (3 sec) The Fridge button can be used to set the fridge temperature, or to activate/deactivate Power Cool. Fridge You can manually adjust the cooling temperature for the fridge. Keep pressing Fridge to select a desired temperature between 1 °C and 7 °C. Power Cool speeds up the cooling process at maximum fan speed.
  • Page 44 Operations 03 Freezer / Power Freeze (3 sec) The Freezer button can be used to set the freezer temperature, or to Freezer activate Power Freeze. Available temperatures are between -15 °C and -23 °C. Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for 50 hours and then returns to the previous temperature.
  • Page 45 04 Ice Maker / Filter Reset (3 sec) Press Ice Maker to turn the ice maker on or off. The ice maker has 2 indicators ( ) to indicate the operating status. • When the ice maker operates, the corresponding indicator ( ) turns on.
  • Page 46 Operations 05 Door Alarm You can set the alarm for a reminder. If the door is left open for more than 2 minutes, the alarm will sound with the alarm indicator blinking. The alarm is enabled by factory default. To disable the alarm, press Door Alarm.
  • Page 47 To turn the Wi-Fi on or off, press Lock button for 10 seconds. The display shows the status of Wi-Fi for 5 seconds (as shown in the figure). WI-Fi On Wi-Fi Off Wi-Fi On or Off NOTE • You must turn on the Wi-Fi to connect the refrigerator to the SmartThings app.
  • Page 48 SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE • The supporting software version of the SmartThings app is subject to change according to the OS supporting policy the manufacturer provides.
  • Page 49 Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 50 Operations Refrigerator settings Category Item Description You can set and monitor the desired temperature Fridge temperature of the fridge. You can set and monitor the desired temperature Freezer temperature of the freezer. Monitor & Ice Maker * You can turn the ice maker on or off. Control You can turn Power Cool on or off, and check the Power Cool...
  • Page 51: Dispenser Panel (Applicable Models Only)

    Dispenser panel (applicable models only) 01 Water / Lock 02 Cubed Ice 03 Crushed Ice 01 Water / Lock (3 sec) To dispense chilled water, press Water. The corresponding Water indicator turns on. To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.
  • Page 52: Special Features

    Operations Special features The refrigerator features user-oriented devices that you can use to benefit from. Water/Ice dispenser (applicable models only) Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel.
  • Page 53 3. Wait another 8 hours and dispense another 4 to 6 ice cubes. 4. Then, wait another 16 hours and dispense the first glass-full of ice. NOTE • If you consume all the ice at once, you must wait 8 hours before dispensing the first 4 to 6 cubes.
  • Page 54 4. You will hear a chime if the ice maker operates properly. NOTE If this symptom continues, contact the water line installer or a local Samsung service centre. CAUTION • Do not press the button repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may be jammed.
  • Page 55 • When the refrigerator recovers power supply after a power failure, the icemaker bucket may contain a mix of melted and jammed ice cubes, resulting in a system failure. To prevent this, make sure to empty the icemaker bucket before using the refrigerator.
  • Page 56 Operations To secure more storage space (applicable models only) If you do not use the ice maker and need more storage space, remove the icemaker bucket (A) and ice maker cover (G). Then, insert the Freezer guard (Optional) (B) into the icemaker bucket’s place.
  • Page 57 Icemaker bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket. 1. To remove the icemaker bucket, gently lift it up and pull out slowly while holding the handgrips with both hands.
  • Page 58: Maintenance

    Maintenance Handle and care Shelves (fridge/freezer) • To remove a shelf, fully open the corresponding door. Hold the front of the shelf and gently lift up and slide out. Rear • If the door cannot fully open, slide out the shelf half way to the front and turn it over to remove.
  • Page 59 Drawers Gently lift up the front of the drawer and slide out. Vegetable / Dry drawers To remove the vegetable drawer from the fridge or the dry drawer from the freezer. 1. First, remove surrounding multipurpose drawers if necessary. 2. Gently pull out the vegetable/dry drawer.
  • Page 60: Cleaning

    Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. •...
  • Page 61: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung holds no responsibility for any damage that may occur from use of third party water filters.
  • Page 62 Maintenance 4. Check if there is any leak. If not, fix the lines with the clips. 5. Put the water filter into place and fix it with the clips. 6. Press and hold Filter Reset for 3 seconds to reset the filter lifecycle. 7.
  • Page 63 Ordering a new filter To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service centre. Deodorizer filter • Put the flat-head driver in the groove on the bottom of the deodorizer filter cover, and pry up. Replace the filter, and then put the filter cover back.
  • Page 64: Troubleshooting

    Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly.
  • Page 65 Odour Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odours. • Make sure strong smelling • Food with strong odours. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 66 Water does not dispense. • Dispenser panel Lock is • Deactivate dispenser panel activated. Lock. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.
  • Page 67: Do You Hear Abnormal Sounds From The Refrigerator

    Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting.
  • Page 68 Troubleshooting HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
  • Page 69 • The old Samsung Smart Refrigerator app cannot connect fails to operate. with Samsung Smart Home models. • You must log into your Samsung account to use the app. The SmartThings app • Make sure that your router is operating normally.
  • Page 70 Open Source Announcement (For Wi-Fi models only) The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product. English...
  • Page 71 English 71...
  • Page 72 Appendix Safety Instruction • For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves and ice cube tray on the position supplied by manufacturer. • This refrigerating appliance is not intended to be used as a built-in appliance. Install Instruction For refrigerating appliances with climate class Depending on the climate class, This refrigerating appliance is intended to be used at ambient...
  • Page 73 Temperature Instruction Recommended Temperature The optimal temperature setting for food storage: • Fridge: 3 °C • Freezer: -19 °C NOTE The optimal temperature setting of each compartment depends on the ambient temperature. Above optimal temperature is based on the ambient temperature of 25 °C. Power Cool Power Cool speeds up the cooling process at maximum fan speed.
  • Page 74 Appendix Refrigerator & Freezer Storage Chart The freshness longevity depends on temperature and exposure to moisture. Since product dates aren’t a guide for safe use of a product, consult this chart and follow these tips. Milk products Product Refrigerator Freezer Milk 1 week 1 month...
  • Page 75 24 Months. • Relevant information for ordering spare parts, directly or through other channels provided by the manufacturer, importer or authorized representative • You can find professional repair information on http://samsung.com/support. You can find user servicing manual on http://samsung.com/support. English 75...
  • Page 76 NOTE Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. RF Exposure Information: This device has been tested and meets applicable limits for Radio Frequency (RF) exposure.

This manual is also suitable for:

Rs64 5 seriesRs62 5 seriesRs6e 5 seriesRs6f 5 series

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