Manage The Ata Using The Ivr; Ivr Tips - Cisco ATA 191 User Manual

An IVR system is available to help you to configure and manage your ATA. Use the phone keypad on the

analog phone to select options and make your entries.

Note

Before you begin

Connect an analog phone to a PHONE port on the ATA.

You need a password to access the IVR. Contact your administrator if you don't have one.

Procedure

Step 1

To access the IVR, go off-hook on the phone connected to PHONE1 or PHONE2.

Step 2

Press **** from the phone keypad.

The IVR prompts for a password. The ATA 191 allows you to enter only numerical values for the password.

Step 3

Follow the voice prompts on the IVR.

Step 4

To return to the main configuration menu, press *.

Step 5

To exit the IVR, end the call.

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•

When using the IVR to manage the ATA, note the following tips:

• Enter the numbers slowly, listening for the audio confirmation before entering the next number.

• After you select an option, press the # (pound) key.

If you are an analog phone user, check with your administrator as these settings may already be configured.

Access to the IVR may also be restricted.

IVR Tips, on page 11

IVR Configuration Menu Options, on page 12

Cisco ATA 191 Analog Telephone Adapter User Guide for Cisco Unified Communications Manager

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