Bosch Benchmark Series, SHX9PCM5N - Dishwasher 24" Stainless Steel Manual

Also See for Benchmark Series:

Use and care manual (60 pages)

Service manual (45 pages)

Installation instructions manual (40 pages)

Getting started

Tip: Connect your appliance to the Home Connect app. You can conveniently adjust the settings and download additional cycles and options with the app.

Add Detergent

Adding detergent
Use detergent tabs, fresh powdered detergent or liquid detergent. For quick cycles, use powdered or liquid detergent instead of tabs.

Tip: The dispenser lid should slide closed easily.

To close the cover, push until it clicks.

Add rinse aid

This dishwasher is designed to be used with rinse aid, which enhances drying results and shine.

Tip: Remove lid of the bottle for easier pouring and avoid the air vent.

NOTICE: The amount of rinse aid dispensed can be adjusted in the settings. Only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

Start your device

Press the On/Off button with a short 1 second press.
Select a cycle and option if desired.
Press Start.

Note: All buttons have 'Touch' control and require only a short gentle touch.

After pressing Start, the door must be shut within 4 seconds, otherwise the operation will be paused. If the door is open for more than 4 seconds, or there is any other cycle interruption, press the Start button again. This is to protect against unintentional operation, e.g. by children.

HomeConnect App

Connect your dishwasher with Home Connect today!

Tips

Loading tips

Scan the code with your smart phone to watch the video on the best practices for loading dishes and avoiding some common mistakes.

Scan here for loading tips

Load sharp items (knives, skewers, etc.) pointing down. Failure to do so may result in injury.
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

Maintenance tips

Clean surfaces with damp cloth and mild soap.
NOTICE: Do not use abrasives or bleach based cleaners. Do not use stainless steel cleaner on black stainless or anti-finger print surfaces.

Scan here for how to clean the filter

Scan here for how to clean the spray arms

It is also recommended to run Machine Care program to keep the tub clean. It is accessible through the Home Connect app.

Usage tips

Use rinse aid.
Scrape food off, do not rinse.
Using the Rackmatic, adjust height of the upper rack for large items by pushing in on the side levers.

Cycles and Options

Control Panel Description

Cycles	Level of dirt	What it does	Examples of dishes
Heavy	Bakedon/ greasy	Cleans intensively, increases cycle length and temperature	Baked-on lasagna casserole
Auto	Not baked-on	Adjusts time and intensity automatically by soil sensing	Everyday load
Normal	Not baked-on	Cleans using less energy and water	Everyday load
Speed60	Light, not dried on	Shortens cycle to 1 hour, includes drying	Everyday load
Favorite	At one touch, access a saved Cycle and Option combination. Set this up in the Home Connect app or press Favorite for 3 seconds and it stores the currently selected program/ option combination.
Remote Start	Allows user to start the dishwasher remotely. See the Home Connect app.
Rinse*	Fresh, not dried on	Quick rinse, using less water than hand rinsing	Everyday load, to use between cycles
Machine Care*	An intense program to clean the tub. Run without dishes.
Options	Level of dirt	What it does	Examples of dishes
Sanitize	Any	Increases cycle length and temperature for disinfection	Cutting boards, bottles
CrystalDry	Any	Provides outstanding drying results using innovative zeolite technology	Everyday load
Power- Control: front or back	Heavy Intensely cleans the	lower rack, either the front or back half.	Casserole dishes, pots, pans
Power- Control: custom	Any	Using Home Connect, customize the cleaning intensity level of the 4 zones.	Everyday load
HalfLoad*	Light	Shortens cycle, for lightly soiled dishes.	Everyday dishes
Eco*	Any	Increases run time but reduces energy and water consumption	Any
Delay*	Any	Allows you to delay the start of the cycle up to 24 hours.	Any

* Available through the Home Connect app only, and depending on your model.

Tip: You can use the Home Connect app to access additional cycles and options and save them. Additionally, you can use the Smart Cycle feature in Home connect app to help choose the best cycle and options for you.

Note: The Energy Guide label was based on the Normal cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser. A single dose of detergent was inserted into the detergent dispenser, and no detergent was used in the prewash.

Settings

Available Settings

Below are some commonly used settings. To see all the setting, go to Dishwasher » Settings in the Home Connect app.

Setting	Factory setting	Description
H Water hardness H:00 - H:07	H:00	Setting for the water hardness level to dispense the right amount of salt.
r-Rinse Aid r: 00 - r: 06	r: 05	Setting to adjust the amount of rinse aid used in each cycle.
d-Intensive drying d: 00 - d: 01	d: 00/ off	Setting to increase drying ability for glasses or plastic. Increases cycle length and temperature.
b-End of cycle tone b: 00 - b: 03	b: 02	Setting for the volume of the tone at the end of the cycle.
rE-Factory reset	rE	Restores the factory settings on the dishwasher.

Adjusting the settings

Press the power button.
Hold down button A sec to access the settings menu.
Press button A repeatedly to select the desired setting.
Press Start to change the value of the setting.
Press button A to save the setting.

Tip: The simplest way to change the settings is with the Home Connect app.

Adjusting the water softener system

The water softening system creates optimal washing results. Ask your water company what the water hardness is or use the included water test strip. Set your dishwasher to the correct setting.

Using the test strip included with your dishwasher (Purchased test strips may have a different scale)	Water softener setting	Add salt to salt dispenser	Water hardness conversion chart (only necessary if you purchase a different test strip)
	Water softener setting	Add salt to salt dispenser	ppm		gpg/°dH
	H:00	No	0	116	0	6
	H:01	Yes	117	152	7	8
	H:02	Yes	153	188	9	10
	H:03	Yes	189	223	11	13
	H:04	Yes	224	294	14	17
	H:05	Yes	295	383	18	22
	H:06	Yes	384	544	23	31
	H:07	Yes	545	890	32	52

Frequently Asked Questions

Why is food remaining on dishes after I run the cycle?

Why does the cycle run a long time?

Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected.
Incoming water may not be hot enough and dishwasher has to heat it.

Why is E:XX (X can be any number) displayed?

This is an error code. For example E:22 indicates there is water in the sump because the filter is blocked or needs cleaning. See a list of error codes at this link:
https://www.bosch-home.com/us/owner-support/get-support/general-error-codes

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

burn hazard shock hazard
Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.

Safety definitions

Here you can find explanations of the safety signal words used in this manual.

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE:
This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

General information

burn hazard shock hazard
To reduce the risk of fire, electrical shock, or serious injury, observe the following.

Intended use

Only use this appliance:

Restrictive Use

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Grounding instructions

This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.

Improper connection of the equipment grounding conductor can result in risk of electric shock.

This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Check with a qualified electrician or authorized service representative if you are in doubt whether the appliance is properly grounded.

Safe use

Follow these safety instructions when using the appliance.

To reduce the risk of serious injury, observe the following.

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive.

To avoid risk of electric shock, observe the following.

To avoid risk of injury, when loading items to be washed, observe the following.

For safe care and operation of your appliance, observe the following.

NOTICE:
Water and power shut off

Risk to children

Follow these safety instructions if there are children in your home.

To reduce risk of injury to children, observe the following.

State of California Proposition 65 Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING:

Cancer and Reproductive Harm - www.P65Warnings.ca.gov

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Looking for help?
You'll find it here.
No matter what, no matter when: Bosch is here to support you.
We're here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs.
Find online resources such as FAQs, how-to-videos, warranties and authorized Bosch servicers at:
www.bosch-home.com/us/owner-support/get-support

Contact us:
Please have your Model Number (E-Nr) ready when contacting us.
1-800-944-2904
www.bosch-home.com/us/owner-support/contact-us

BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
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