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Gateway EC14T/EC18T Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN
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Summary of Contents for Acer EC14T Series

  • Page 1 All manuals and user guides at all-guides.com Gateway EC14T/EC18T Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2 All manuals and user guides at all-guides.com Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
  • Page 3 All manuals and user guides at all-guides.com Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 All manuals and user guides at all-guides.com Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6 All manuals and user guides at all-guides.com...
  • Page 7: Table Of Contents

    All manuals and user guides at all-guides.com Table of Contents System Specifications Features ............1 System Block Diagram .
  • Page 8 All manuals and user guides at all-guides.com Table of Contents Removing the Bluetooth Module ........62 Removing the Button Board .
  • Page 9 All manuals and user guides at all-guides.com Table of Contents Troubleshooting Common Problems ..........149 Power On Issue .
  • Page 10 All manuals and user guides at all-guides.com Table of Contents...
  • Page 11: System Specifications

    All manuals and user guides at all-guides.com Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® 7 Platform • Intel® Core™2 Duo processor* • Intel® Pentium® mobile processor* • Intel®...
  • Page 12 All manuals and user guides at all-guides.com • WLAN: • Intel® WiFi Link 5100 802.11a/b/g/Draft-N* • Intel® WiFi Link 5100 802.11a/b/g* • Intel® WiFi Link 1000* • WPAN: Bluetooth® 2.1+Enhanced Data Rate* • LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control •...
  • Page 13: System Block Diagram

    All manuals and user guides at all-guides.com System Block Diagram Chapter 1...
  • Page 14: Your Notebook Tour

    All manuals and user guides at all-guides.com Your Notebook Tour This section provides an overview of the features and functions of the notebook. Front View Icon Item Description Webcam Web camera for video communication Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models).
  • Page 15: Closed Front View

    All manuals and user guides at all-guides.com Icon Item Description Battery Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Bluetooth Indicates the status of Bluetooth communication. communication (only for certain models) indicator...
  • Page 16: Left View

    All manuals and user guides at all-guides.com Left View Icon Item Description External display Connects to a display device (e.g. external (VGA) port monitor, LCD projector). DC-in jack Connects to an AC adapter Ventilation slots Enable the computer to stay cool, even after prolonged use.
  • Page 17: Base View

    All manuals and user guides at all-guides.com Kensington lock Connects to a Kensington-compatible slot computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock.
  • Page 18: Rear View

    All manuals and user guides at all-guides.com Rear View Icon Item Description Battery bay Houses the computer's battery pack. Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth...
  • Page 19: Touchpad Basics

    All manuals and user guides at all-guides.com TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
  • Page 20: Using The Keyboard

    All manuals and user guides at all-guides.com Using the Keyboard This computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...
  • Page 21: Windows Keys

    All manuals and user guides at all-guides.com Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 22: Hot Keys

    All manuals and user guides at all-guides.com Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function...
  • Page 23: Special Keys

    All manuals and user guides at all-guides.com Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
  • Page 24: Hardware Specifications And Configurations

    • Thermal Management (EmTTM). • Support enhanced Intel Virtualization Technology. Core Logic • Mobile Intel® GS45 Express Chipset Processor Specifications Cache Core Item Cores Package Acer P/N Speed Size Voltage SU7300 1.4GHz Micro-FCBGA 956 1.050V- C2DSU7300B balls 1.150V SU4100 1.3GHz Micro-FCBGA 956 1.050V-...
  • Page 25 All manuals and user guides at all-guides.com Item Specification Features • Processor host bus supports 667/800/1066Mhz FSB support. • Supports Dual Channel DDR3 SD-RAM at 800/1066MHz. • Integrated SDRAM controller up to *GB (2 SODIMM support) • DMI x2 and DMI x4 for connection between GMCH and ICH9M.
  • Page 26 All manuals and user guides at all-guides.com Item Specifications Disks Spindle 5400 speed (RPM) Performance Specifications Buffer size Interface SATA Internal 3GB/s maximum 1.5GB/s maximum transfer rate (Gbits/ sec., max) I/O data 875 Mbits/s maximum 845 Mbits/s 775Mbits/s 729Mbits/s maximum maximum maximum transfer...
  • Page 27 All manuals and user guides at all-guides.com Item Specifications Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage 5V ±5% BIOS Item Specification...
  • Page 28 All manuals and user guides at all-guides.com Item Specifications Electrical Interface 1 channel 3.3V LVDS LVDS LVDS LVDS Viewing Angle (degree) Horizontal (Right) / (Left) 45/45 45/45 30/30 45/45 Vertical (Upper) / (Lower) 10/30 20/45 10/20 15/35 Bluetooth Item Specification Bluetooth Controller Foxconn T60H928.33 Features...
  • Page 29 All manuals and user guides at all-guides.com LAN Interface Item Specification LAN Chipset Atheros AR8131L Package 48pin QFN Features • It is an ultra-high performance, ultralow cost, and ultra- low power fully integrated 10/100/1000 Mbps NIC/LOM Ethernet. • The AR8131L combines a 10/100/1000BASE-T GbE media access controller (MAC), a triplespeed Ethernet physical layer transceiver (PHY), and a PCI Express bus interface.
  • Page 30 All manuals and user guides at all-guides.com Item Specification Compliance • Complies with USB Device Class Definition for Mass Storage and Bulk-Transport V1.0 • Complies with Secure Digital Card (SD) specification up to ver. 2.0(SDHC) • Complies with MultiMedia Card (MMC) specification up to ver.
  • Page 31 All manuals and user guides at all-guides.com Item Specifications Interface USB 2.0 Antenna 1 x 2 Embedded Controller Item Specifications Chipset Winbond WPCE775LA0DG Features • Shared SPI BIOS flash memory with page programming support. • High-accuracy, high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a variety of wake-up events (up to 42 wake-up inputs).
  • Page 32 All manuals and user guides at all-guides.com Chapter 1...
  • Page 33: System Utilities

    All manuals and user guides at all-guides.com Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 34: Information

    ATAPI Model Name: None System BIOS Version: v0.2103 VGA BIOS Version: Intel V1800 Serial Number: ZE80SK01C191A0792500 Asset Tag Number: 20202 Product Name: Manufacturer Name : Acer UUID: A570A794A5554A0BABFDC44254EFC55F Help Select Item Change Values Setup Default F5/F6 Es c Exit Select Menu Enter...
  • Page 35: Main

    All manuals and user guides at all-guides.com Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. InsydelH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help System Time...
  • Page 36: Security

    All manuals and user guides at all-guides.com Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydelH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help Supervisor Password Is : Clear User Password Is : Clear...
  • Page 37 All manuals and user guides at all-guides.com Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password...
  • Page 38 All manuals and user guides at all-guides.com Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter.
  • Page 39: Boot

    All manuals and user guides at all-guides.com Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydelH20 Setup Utility Rev.
  • Page 40: Exit

    All manuals and user guides at all-guides.com Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydelH20 Setup Utility Rev. 3.5 Information Main Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Exit system setup and...
  • Page 41: Bios Flash Utility

    All manuals and user guides at all-guides.com BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • To run the BIOS flash utility: Copy the BIOS flash tool and the BIOS into a USB flash disk.
  • Page 42: Dos Flash Utility

    All manuals and user guides at all-guides.com DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 43: Winflash Utility

    All manuals and user guides at all-guides.com WinFlash Utility Perform the following steps to use the WinFlash Utility: Put the BIOS:ZE8_v3106.fd file under WinFlash file root. Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system.
  • Page 44: Remove Hdd/Bios Password Utilities

    All manuals and user guides at all-guides.com Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
  • Page 45: Removing Bios Passwords

    All manuals and user guides at all-guides.com Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
  • Page 46: Miscellaneous Utilities

    All manuals and user guides at all-guides.com Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
  • Page 47 Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
  • Page 48 All manuals and user guides at all-guides.com Chapter 2...
  • Page 49: Machine Disassembly And Replacement

    All manuals and user guides at all-guides.com Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: •...
  • Page 50: Disassembly Process

    All manuals and user guides at all-guides.com Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
  • Page 51: External Module Disassembly Process

    All manuals and user guides at all-guides.com External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Remove...
  • Page 52: Removing The Dummy Card

    All manuals and user guides at all-guides.com Removing the Dummy Card Press the card in to allow it to spring out. Pull the dummy card out. Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Chapter 3...
  • Page 53 All manuals and user guides at all-guides.com Slide and hold the battery release latch to the release position (1), grasp the battery edge closest to the release latch and pull the battery up and away (2). Chapter 3...
  • Page 54: Removing The Sim Card

    All manuals and user guides at all-guides.com Removing the SIM Card See “Removing the Battery Pack” on page 42. Press the SIM card in to allow it to spring out. Remove the SIM card. Chapter 3...
  • Page 55: Removing The Module Cover

    All manuals and user guides at all-guides.com Removing the Module Cover See “Removing the Battery Pack” on page 42. Loosen the five (5) captive screws. Pry up the cover in the location indicated. Lift the cover up and away. Chapter 3...
  • Page 56: Removing The Hard Disk Drive Module

    All manuals and user guides at all-guides.com Removing the Hard Disk Drive Module See “Removing the Module Cover” on page 45. Pry up the HDD FPC lock. Lift out the HDD FPC. Peel the adhesive black tape off the HDD. Chapter 3...
  • Page 57 All manuals and user guides at all-guides.com Grasp the black tape, pulling up the HDD. Lift the HDD out of the bay. Remove the HDD cable from the HDD. Chapter 3...
  • Page 58: Removing The Dimm Module

    All manuals and user guides at all-guides.com Removing the DIMM Module See “Removing the Battery Pack” on page 42. See “Removing the Module Cover” on page 45. Push out the release latches on both sides of the DIMM socket to release the DIMM module. Lift the DIMM module out.
  • Page 59: Removing The Wlan Board

    All manuals and user guides at all-guides.com Removing the WLAN Board See “Removing the Battery Pack” on page 42. See “Removing the Module Cover” on page 45. Detach the two (2) cables. Remove the one (1) screw. Step Screw Quantity Screw Type.
  • Page 60: Removing The 3G Module

    All manuals and user guides at all-guides.com Remove the WLAN board. Removing the 3G Module See “Removing the Battery Pack” on page 42. See “Removing the Module Cover” on page 45. Detach the two cables. Chapter 3...
  • Page 61 All manuals and user guides at all-guides.com Remove the one (1) screw. Step Screw Quantity Screw Type. 3G Module M2*3 Remove the 3G module. Chapter 3...
  • Page 62: Main Unit Disassembly Process

    All manuals and user guides at all-guides.com Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
  • Page 63 All manuals and user guides at all-guides.com Step Screw Quantity Part No. Upper Cover M2*5 86.TG607.004 M2*2.5 86.TPK07.001 Hinge Cover M2*5 86.TG607.004 Button Board M2*3 86.ARE07.002 I/O Board M2*5 86.TG607.004 LED Board M2*5 86.TG607.004 CRT Board M2*5 86.TG607.004 Mainboard M2*5 86.TG607.004 Speaker M2*3...
  • Page 64: Removing The Keyboard

    All manuals and user guides at all-guides.com Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing the keyboard and replace if any damage occurs. See “Removing the Dummy Card” on page 42. Push in the four (4) latches on the top edge of the keyboard.
  • Page 65 All manuals and user guides at all-guides.com Unlock the FPC. Remove the FPC and keyboard. Chapter 3...
  • Page 66: Removing The Hinge Covers

    All manuals and user guides at all-guides.com Removing the Hinge Covers Remove the two (2) screws in the lower case. Step Screw Quantity Screw Type. Hinge Cover M2*5 Remove the hinge bezel. Loosen the hinge cap. Chapter 3...
  • Page 67 All manuals and user guides at all-guides.com Partially open the LCD module. Remove the hinge cap. Chapter 3...
  • Page 68: Removing The Upper Cover

    All manuals and user guides at all-guides.com Removing the Upper Cover See “Removing the Keyboard” on page 54. See “Removing the Hinge Covers” on page 56. Remove the twenty-two (22) screws in the lower cover. Step Screw Quantity Screw Type. Lower Cover M2*5 (Red Call Out) M2*3 Nickel (Green Call...
  • Page 69 All manuals and user guides at all-guides.com Disconnect the button board cable. Remove the ten (10) screws in the upper cover. Step Screw Quantity Screw Type. Upper Cover M2*5 (Red Call Out) M2*2.5 (Green Call Out) Chapter 3...
  • Page 70 All manuals and user guides at all-guides.com Pry the upper and lower covers apart at the location shown. Hold the underside and pry the front side open. Hold the underside and pry the right side open. Chapter 3...
  • Page 71 All manuals and user guides at all-guides.com WARNING:The cover is still connected to the Bluetooth module. Do not attempt to pull away. 10. Loosen the upper cover. Do not remove. 11. Reach under the upper cover to disconnect the Bluetooth cable from the mainboard. 12.
  • Page 72: Removing The Bluetooth Module

    All manuals and user guides at all-guides.com Removing the Bluetooth Module Remove the one (1) screw. Step Screw Quantity Screw Type. Bluetooth Module M2*3 Pry the Bluetooth module from the adhesive. Remove the Bluetooth cable. Chapter 3...
  • Page 73: Removing The Button Board

    All manuals and user guides at all-guides.com Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad Board, replace the entire Upper Cover. See “Removing the Upper Cover” on page 58. Unlock the button board cable. Disconnect the button board cable.
  • Page 74 All manuals and user guides at all-guides.com Remove the button board cable. Unlock the touchpad cable from the button board. Disconnect the touchpad cable. Chapter 3...
  • Page 75 All manuals and user guides at all-guides.com Pull the touchpad cable off the adhesive. Unlock the touchpad cable from the touchpad. 10. Remove the touchpad cable. Chapter 3...
  • Page 76 All manuals and user guides at all-guides.com 11. Remove the two (2) screws. Step Screw Quantity Screw Type. Button Board M2*3 12. Remove the button board. Chapter 3...
  • Page 77: Removing The I/O Board

    All manuals and user guides at all-guides.com Removing the I/O Board See “Removing the Upper Cover” on page 58. Unlock the I/O cable I/O board connector. Disconnect the IO cable from the I/O board. Unlock the I/O cable mainboard connector. Chapter 3...
  • Page 78 All manuals and user guides at all-guides.com Remove the IO cable. Turn the LCD module to expose the I/O board screw underneath. Remove the one (1) screw. Step Screw Quantity Screw Type. I/O Board M2*5 Chapter 3...
  • Page 79: Removing The Led Board

    All manuals and user guides at all-guides.com Lift the inside edge of the I/O board and pull the I/O board away. Removing the LED Board See “Removing the Upper Cover” on page 58. Unlock the LED cable LED board connector. Disconnect the LED cable from the LED board connector.
  • Page 80 All manuals and user guides at all-guides.com Unlock the LED cable mainboard connector. Remove the LED cable. Remove the two (2) screws. Step Screw Quantity Screw Type. LED Board M2*5 Chapter 3...
  • Page 81: Removing The Crt Board

    All manuals and user guides at all-guides.com Remove the LED board. Removing the CRT Board See “Removing the Upper Cover” on page 58. Turn the LCD module to expose the CRT board. Chapter 3...
  • Page 82 All manuals and user guides at all-guides.com Remove the one (1) screw. Step Screw Quantity Screw Type CRT Board M2*5 Lift the CRT board up one (1) centimeter (0.5 inch). CAUTION: Do not lift too high and strain the cable and connector still attached. Turn the CRT board over.
  • Page 83 All manuals and user guides at all-guides.com Remove the CRT cable. Chapter 3...
  • Page 84: Removing The Mainboard

    All manuals and user guides at all-guides.com Removing the Mainboard See “Removing the Upper Cover” on page 58. See “Removing the I/O Board” on page 67. See “Removing the LED Board” on page 69. See “Removing the CRT Board” on page 71. Remove the LCD connector cable clear protective cover.
  • Page 85 All manuals and user guides at all-guides.com Turn the computer over and remove the antenna cables from the retention guides. Turn the computer over and remove the antenna cables from the retention guides, well clear of the mainboard. 10. Disconnect the speaker cable. Chapter 3...
  • Page 86 All manuals and user guides at all-guides.com 11. Remove the two (2) screws. Step Screw Quantity Screw Type. Mainboard M2*5 12. Lift up the mainboard from the inside edge and pull away. 13. Remove the CRT cable. Chapter 3...
  • Page 87: Removing The Thermal Module

    All manuals and user guides at all-guides.com Removing the Thermal Module See “Removing the Mainboard” on page 74. Disconnect the thermal module cable. Loosen the five (5) captive screws. The three (3) captive screws for the CPU connection marked 1,2,3 must be loosened in reverse order: first 3, then 2, then 1.
  • Page 88: Removing The Rtc Battery

    All manuals and user guides at all-guides.com Removing the RTC Battery See “Removing the Mainboard” on page 74. Carefully lift the battery out of the mainboard. Removing the Speaker Modules See “Removing the Mainboard” on page 74. Remove the three (3) screws. Step Screw Quantity...
  • Page 89 All manuals and user guides at all-guides.com Grasp the speaker housings, pull the cables free of the adhesive, removing the speaker module. Chapter 3...
  • Page 90: Removing The Lcd Module

    All manuals and user guides at all-guides.com Removing the LCD Module See “Removing the Mainboard” on page 74. Remove the three (3) screws in lower case. Step Screw Quantity Screw Type LCD Module M2*3 Open the LCD module and turn the LCD module ninety (90) degrees to expose the hinge. Chapter 3...
  • Page 91 All manuals and user guides at all-guides.com Remove the two (2) screws in the LCD module hinges. Step Screw Quantity Screw Type. LCD Module M2*5 Lift the LCD module away from the chassis. Chapter 3...
  • Page 92: Lcd Module Disassembly Process

    All manuals and user guides at all-guides.com LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
  • Page 93 All manuals and user guides at all-guides.com Screw List Step Screw Quantity Part No. LCD Bezel M2*5 86.TG607.004 LCD Panel M2*4 86.W0107.003 LCD Brackets M2*2.5 86.TPK07.001 Touchscreen M2*4 86.W0107.003 Board Hinge M2*5 86.TG607.004 Chapter 3...
  • Page 94: Removing The Lcd Bezel

    All manuals and user guides at all-guides.com Removing the LCD Bezel See “Removing the LCD Module” on page 80. Remove the stylus. Remove the screw covers Chapter 3...
  • Page 95 All manuals and user guides at all-guides.com Remove the two (2) screws. Step Screw Quantity Screw Type. LCD Bezel M2*5 Pry up the bezel from the top edge. Pry up the bezel sides. Chapter 3...
  • Page 96 All manuals and user guides at all-guides.com Pry up the bezel bottom edge. Remove the bezel. Chapter 3...
  • Page 97: Removing The Camera Board

    All manuals and user guides at all-guides.com Removing the Camera Board See “Removing the LCD Bezel” on page 84. Pry up the camera board from the adhesive. Disconnect the camera cable. Chapter 3...
  • Page 98: Removing The Microphone

    All manuals and user guides at all-guides.com Removing the Microphone See “Removing the LCD Bezel” on page 84. Disconnect the microphone cable. Pry up the microphone from the adhesive. Chapter 3...
  • Page 99: Removing The Lcd Panel

    All manuals and user guides at all-guides.com Removing the LCD Panel See “Removing the Camera Board” on page 87. See “Removing the Microphone” on page 88. WARNING:The edges of the touchscreen surface are sharp and care should be taken when handling the panel.
  • Page 100 All manuals and user guides at all-guides.com Lift the panel up a short distance from the top edge. Disconnect the touchscreen cable. Lift up the panel (1) and disconnect the touchscreen FPC (2). Chapter 3...
  • Page 101: Removing The Lcd Cable

    All manuals and user guides at all-guides.com Remove the LCD cable from the retention guide hook, removing the panel. Removing the LCD Cable See “Removing the Microphone” on page 88. Turn the LCD panel face down on a dry clean soft surface. Pull the camera cable from the adhesive.
  • Page 102 All manuals and user guides at all-guides.com Disconnect the LCD connector. Pull up the LCD cable from the adhesive. Pull the touchscreen cable from the adhesive. Chapter 3...
  • Page 103: Removing The Lcd Brackets

    All manuals and user guides at all-guides.com Removing the LCD Brackets See “Removing the Microphone” on page 88. Remove the four (4) screws from the left and right brackets. Step Screw Quantity Screw Type. LCD Panel Brackets M2*2.5 Remove the brackets. Chapter 3...
  • Page 104: Removing The Touchscreen Board

    All manuals and user guides at all-guides.com Removing the Touchscreen Board See “Removing the LCD Panel” on page 89. Remove the three (3) screws. Step Screw Quantity Screw Type. Touchscreen Board M2*4 Remove the touchscreen board. Chapter 3...
  • Page 105: Removing The Hinge

    All manuals and user guides at all-guides.com Removing the Hinge See “Removing the LCD Panel” on page 89. Remove the three (3) screws. Step Screw Quantity Screw Type. Hinge M2*4 Pull the cables clear of the hinge. Chapter 3...
  • Page 106 All manuals and user guides at all-guides.com Remove the hinge. Chapter 3...
  • Page 107: Removing The Antennas

    All manuals and user guides at all-guides.com Removing the Antennas See “Removing the Microphone” on page 88. See “Removing the Touchscreen Board” on page 94. See “Removing the Hinge” on page 95. Lift up the foil tabs over the cables. Peel the antenna foil off the cover.
  • Page 108 All manuals and user guides at all-guides.com Remove the antenna cable from the retention guide hooks. Peel the left antenna foil off the cover. Chapter 3...
  • Page 109 All manuals and user guides at all-guides.com Peel the antenna off the adhesive. 10. Remove the antenna cable from the retention guide hooks. Chapter 3...
  • Page 110 All manuals and user guides at all-guides.com 11. Remove both antenna cables from the cover. Chapter 3...
  • Page 111: Lcd Reassembly Procedure

    All manuals and user guides at all-guides.com LCD Reassembly Procedure Replacing the Antennas Lay the two cables under the retention guide exit hook. Lay the left side cable under the retention guide hooks. Chapter 3...
  • Page 112 All manuals and user guides at all-guides.com Adhere the left antenna pad (black cable) to the cover. Lay the right side cable under the retention guide hooks. Chapter 3...
  • Page 113: Replacing The Hinge

    All manuals and user guides at all-guides.com Adhere the right side antenna pad (yellow cable) to the cover. Replace the foil tabs over the cables. Replacing the Hinge Place the hinge on the cover. Chapter 3...
  • Page 114: Replacing The Touchscreen Board

    All manuals and user guides at all-guides.com Replace the three (3) screws. Step Screw Quantity Screw Type. LCD Hinge M2*4 Replacing the Touchscreen Board. Place the touchscreen board onto the cover. Chapter 3...
  • Page 115: Replacing The Lcd Brackets

    All manuals and user guides at all-guides.com Replace the two (2) screws. Step Screw Quantity Screw Type. Touchscreen Board M2*4 Replacing the LCD Brackets Place the two brackets on the panel paying attention to the correct orientation. Chapter 3...
  • Page 116: Replacing The Lcd Cable

    All manuals and user guides at all-guides.com Replace the four (4) screws (red call outs). NOTE: The alignment of the brackets (green call outs). Step Screw Quantity Screw Type. LCD Panel Brackets M2*2.5 Replacing the LCD Cable Adhere the touchscreen cable to the panel. Chapter 3...
  • Page 117 All manuals and user guides at all-guides.com Adhere the LCD cable to the panel. Connect the LCD connector to the panel. Adhere the clear protective cover over the LCD connector. Chapter 3...
  • Page 118: Replacing The Lcd Panel

    All manuals and user guides at all-guides.com Adhere the camera cable to the panel. NOTE: The correct location of the webcam connector (green call out). Replacing the LCD Panel Lay the LCD cable first through the hinge. Lay the antenna cable through the hinge. Chapter 3...
  • Page 119 All manuals and user guides at all-guides.com NOTE: The correct cable arrangement as follows. Connect the touchscreen FPC (1) and lay the panel down in the cover (2). Replace the four (4) screws. Step Screw Quantity Screw Type. LCD Panel M2*4 Chapter 3...
  • Page 120: Replacing The Microphone

    All manuals and user guides at all-guides.com Connect the touchscreen cable. Lock the touch screen FPC. Replacing the Microphone. Adhere the microphone to the cover. Chapter 3...
  • Page 121: Replacing The Camera Board

    All manuals and user guides at all-guides.com Connect the microphone cable. Make sure the cable tie is tucked securely under the panel. Replacing the Camera Board Connect the cable to the camera board. Chapter 3...
  • Page 122: Replacing The Lcd Bezel

    All manuals and user guides at all-guides.com Adhere the camera board to the cover. Replacing the LCD Bezel Place the bezel on the cover. Press down on the bezel bottom edge. Chapter 3...
  • Page 123 All manuals and user guides at all-guides.com Press down the bezel sides. Press down the bezel top edge. Replace the two screws. Step Screw Quantity Screw Type. LCD Bezel M2*5 Chapter 3...
  • Page 124 All manuals and user guides at all-guides.com Replace the screw covers. Insert the stylus. Chapter 3...
  • Page 125: Main Unit Reassembly Process

    All manuals and user guides at all-guides.com Main Unit Reassembly Process Replacing the LCD Module Lay the LCD cable into the retention guide. Lay the antenna cable into the retention guide. NOTE: The location of the retention hook (green call out). Chapter 3...
  • Page 126 All manuals and user guides at all-guides.com Replace the two (2) screws in the hinge. Left side 1, right side 2. Step Screw Quantity Screw Type. LCD Module M2*5 Close the LCD module and replace the three (3) screws in the lower cover rear side. Step Screw Quantity...
  • Page 127: Replacing The Rtc Battery

    All manuals and user guides at all-guides.com Replacing the RTC Battery Push the RTC battery into the holder. Replacing the Thermal Module IMPORTANT: Ensure all heat pads are in place before replacing the Thermal Module. The following thermal pads are approved for use: Eapus XR-PE •...
  • Page 128: Replacing The Speakers

    All manuals and user guides at all-guides.com Tighten the five (5) captive screws. First tighten the CPU captive screws in order: 1 then 2 then 3. Then tighten the two (2) other screws. Connect the thermal module cable. Replacing the Speakers. Place the speaker modules onto the bottom cover.
  • Page 129 All manuals and user guides at all-guides.com Lay the speaker cables into the retention guides and apply glue on the retention guide locations. Replace the three (3) screws. Step Screw Quantity Screw Type. Speaker M2*3 Chapter 3...
  • Page 130: Replacing The Mainboard

    All manuals and user guides at all-guides.com Replacing the Mainboard Connect the CRT board cable. Replace the mainboard into the bottom cover inserting the external connector side first. Replace the two (2) screws. Step Screw Quantity Screw Type. Mainboard M2*4 Chapter 3...
  • Page 131 All manuals and user guides at all-guides.com Connect the speaker connector. Lay the LCD cable through the retention guides so it matches the mainboard connector locations. Turn the computer over and lay the antenna cable in the retention guides Chapter 3...
  • Page 132 All manuals and user guides at all-guides.com Turn the computer over and connect touchscreen cable. Connect the LCD cable. Adhere the clear protective LCD connector cover. Chapter 3...
  • Page 133: Replacing The Crt Board

    All manuals and user guides at all-guides.com Replacing the CRT Board. Connect the CRT cable. Turn the CRT board over. Place the CRT board into the cover. Chapter 3...
  • Page 134: Replacing The Led Board

    All manuals and user guides at all-guides.com Replace the one (1) screw. Step Screw Quantity Screw Type. CRT Board M2*4 Replacing the LED Board Place the LED board onto the cover. IMPORTANT:Take special care that the slider switch is properly aligned in the bottom case switch cover. Chapter 3...
  • Page 135 All manuals and user guides at all-guides.com Replace the two (2) screws. Step Screw Quantity Screw Type. LED Board M2*4 Replace the LED board cable in the mainboard connector. Lock the mainboard connector. Chapter 3...
  • Page 136: Replacing The I/O Board

    All manuals and user guides at all-guides.com Replace the LED board cable in the LED board connector. Lock the LED board connector. Replacing the I/O Board Replace the I/O board inserting the external port side first. Chapter 3...
  • Page 137 All manuals and user guides at all-guides.com Replace the one (1) screw. Step Screw Quantity Screw Type. IO Board M2*4 Turn the LCD module. Replace the I/O cable in the I/O board connector. Chapter 3...
  • Page 138 All manuals and user guides at all-guides.com Lock the I/O board connector. Insert the I/O cable under the retention guide hook. Replace the I/O cable in the IO board. Chapter 3...
  • Page 139: Replacing The Button Board

    All manuals and user guides at all-guides.com Lock the I/O board connector. Replacing the Button Board Replace the button board. Chapter 3...
  • Page 140 All manuals and user guides at all-guides.com Replace the two (2) screws. Step Screw Quantity Screw Type. Button Board M2*3 Replace the touchpad cable in the touchpad connector. Lock the touchpad connector. Chapter 3...
  • Page 141 All manuals and user guides at all-guides.com Adhere the touchpad cable to the top cover. Connect the touchpad cable to the button board. Lock the button board connector. Chapter 3...
  • Page 142 All manuals and user guides at all-guides.com Adhere the button board cable to the upper cover. Replace the button board cable in the button board connector. 10. Lock the button board connector. Chapter 3...
  • Page 143: Replace The Bluetooth Module

    All manuals and user guides at all-guides.com Replace the Bluetooth Module Replace the Bluetooth cable. Replace the Bluetooth module onto the upper cover. Replace the one screw. Step Screw Quantity Screw Type. Bluetooth Module M2*4 Chapter 3...
  • Page 144: Replacing The Upper Cover

    All manuals and user guides at all-guides.com Replacing the Upper Cover Replace the upper cover. Connect the Bluetooth cable to the mainboard. Press down on the upper cover sides. Chapter 3...
  • Page 145 All manuals and user guides at all-guides.com Press down on the upper cover bottom edge. Connect the button board cable. Lock the button board cable. Chapter 3...
  • Page 146 All manuals and user guides at all-guides.com Replace the nine (9) screws in the upper cover. Step Screw Quantity Screw Type. Upper Cover M2*5 (Red Call Out) M2*2.5 (Green Call Out) Turn the computer over and replace the twenty-two (22) screws in the lower cover. Step Screw Quantity...
  • Page 147: Replacing The Hinge Covers

    All manuals and user guides at all-guides.com Replacing the Hinge Covers Replace the hinge cap. Replace the hinge bezel. Replace the two (2) screws. Step Screw Quantity Screw Type. Hinge Covers M2*5 Chapter 3...
  • Page 148: Replacing The Keyboard

    All manuals and user guides at all-guides.com Replacing the Keyboard Replace the keyboard FPC. Lock the keyboard FPC. Flip the keyboard over and insert the front edge of the keyboard. Chapter 3...
  • Page 149: Replacing The 3G Module

    All manuals and user guides at all-guides.com Press down the keyboard top edge. Replacing the 3G Module Replace the 3G module. Chapter 3...
  • Page 150 All manuals and user guides at all-guides.com Replace the one (1) screw. Step Screw Quantity Screw Type. 3G Module M2*3 Connect the cables (Blue cable connects to Aux). Chapter 3...
  • Page 151: Replacing The Wlan Module

    All manuals and user guides at all-guides.com Replacing the WLAN Module Replace the WLAN card. Replace the one (1) screw. Step Screw Quantity Screw Type. WLAN M2*3 Connect the cables (Black cable connects to Main). Chapter 3...
  • Page 152: Replacing The Dimm

    All manuals and user guides at all-guides.com Replacing the DIMM Replace the DIMM module. Press down the DIMM module to lock into place. Replacing the Hard Disk Drive Replace the HDD FPC. Chapter 3...
  • Page 153 All manuals and user guides at all-guides.com Replace the HDD in the bay. Adhere the black tape. Replace the HDD FPC. Chapter 3...
  • Page 154: Replacing The Module Cover

    All manuals and user guides at all-guides.com Lock the HDD FPC. Replacing the Module Cover Insert the side of the module cover into the outside edge slots (1)and lower into place (2). Chapter 3...
  • Page 155 All manuals and user guides at all-guides.com Press firmly around the edges of the module cover. Tighten the five (5) captive screws. Chapter 3...
  • Page 156: Replacing The Sim Card

    All manuals and user guides at all-guides.com Replacing the SIM Card Insert the SIM card into the slot until you hear an audible click. NOTE: The gold chip in the SIM card is face down. Replacing the Battery Insert the battery outer edge into the slots. Push the battery down into place.
  • Page 157: Replacing The Dummy Card

    All manuals and user guides at all-guides.com Lock the battery. Replacing the Dummy Card Insert the dummy card into the slot. Chapter 3...
  • Page 158 All manuals and user guides at all-guides.com Chapter 3...
  • Page 159: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 160: Power On Issue

    All manuals and user guides at all-guides.com Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Start Swap AC /Battery Swap AC /Battery Check Check to try...
  • Page 161: No Display Issue

    All manuals and user guides at all-guides.com No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD LCD Module OK? Panel and Go to No Power Cable Power On ?
  • Page 162: Random Loss Of Bios Settings

    All manuals and user guides at all-guides.com If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 34). If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.
  • Page 163: Lcd Failure

    All manuals and user guides at all-guides.com If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Start Start...
  • Page 164: Built-In Keyboard Failure

    All manuals and user guides at all-guides.com Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Keyboard properly Disconnect and connected? reconnect Keyboard functioning? Replace Keyboard Replace mainboard...
  • Page 165: Touchpad Failure

    All manuals and user guides at all-guides.com TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B T/P Check M/B T/P T/P FFC to M/B T/P FFC to M/B...
  • Page 166: Internal Speaker Failure

    All manuals and user guides at all-guides.com Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B SPK Check M/B SPK SPK cable to M/B SPK cable to M/B...
  • Page 167: Internal Microphone Failure

    All manuals and user guides at all-guides.com Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10.
  • Page 168: Hdd Not Operating Correctly

    All manuals and user guides at all-guides.com Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
  • Page 169: Usb Failure (Right Up/Down Side)

    All manuals and user guides at all-guides.com USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B cable to M/B...
  • Page 170: Intermittent Problems

    Issue” on page 150.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
  • Page 171: Post Codes

    All manuals and user guides at all-guides.com Post Codes These tables describe the Post Codes and components of the POST process. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) MTRR setup Enable cache Establish cache tags Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory:...
  • Page 172 All manuals and user guides at all-guides.com Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels Program clock crossing registers Disable Fast Dispatch Program the DRAM Row Attributes and DRAM Row Boundary registers...
  • Page 173 All manuals and user guides at all-guides.com BDS & Specific action: Report the legacy boot is happening Wake up the APs Initialize SMM Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource...
  • Page 174 All manuals and user guides at all-guides.com Mouse disable Detect PS2 mouse 0x9A 0x9B Report that the mouse is being enabled 0xB8 Peripheral removable media reset(ex:IsaFloppy, USB device) 0xB9 Peripheral removable media disable 0xBB Peripheral removable media enable Report Status Code here for DXE_ENTRY_POINT once it is available Report that ExitBootServices() has been called Runtime driver set virtual address map Each PEIM entry point used in 80_PORT...
  • Page 175 All manuals and user guides at all-guides.com PEI_S3_RESUME PEI_CLOCK_GEN PEI_OP_PRESENCE PEI_TPM_TCG PEI_FIND_FV PEI_H2O_DEBUG_IO PEI_H2O_DEBUG_COMM PEI_SMM_CONTROL 0x19~0x1F PEI_RESERVED 0x20~0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL Each Driver entry point used in 80_PORT RESERVED DXE_CRC32_SECTION_EXTRACT SCRIPT_SAVE ACPI_S3_SAVE SMART_TIMER JPEG_DECODER PCX_DECODER HT_CPU / MP_CPU LEGACY_METRONOME FTWLITE 0x3A RUN_RIME 0x3B...
  • Page 176 All manuals and user guides at all-guides.com 0x3D SECURITY_STUB DXE_CPU_IO CF9_RESET PC_RTC STATUS_CODE VARIABLE EMU_VARIABLE DXE_CHIPSET_INIT DXE_ALERT_FORMAT PCI_HOST_BRIDGE PCI_EXPRESS DXE_SB_INIT IDE_CONTROLLER 0x4A SATA_CONTROLLER 0x4B SB_SM_BUS 0x4C ISA_ACPI_DRIVER 0x4D ISA_BUS ISA_SERIAL IDE_BUS PCI_BUS BOOT_PRIORITY FVB_SERVICE ACPI_PLATFORM PCI_HOT_PLUG DXE_PLATFORM Chapter 4...
  • Page 177 All manuals and user guides at all-guides.com PLATFORM_IDE SMBIOS MEMORY_SUB_CLASS MISC_SUB_CLASS 0x5A CON_PLATFORM 0x5B SAVE_MEMORY_CONFIG 0x5C ACPI_SUPPORT 0x5D CON_SPLITTER_UGA_VGA / CON_SPLITTER VGA_CLASS DATA_HUB DISK_IO MEMORY_TEST CRISIS_RECOVERY LEGACY_8259 LEGACY_REGION LEGACY_INTERRUPT BIOS_KEYBOARD BIOS_VEDIO MONITER_KEY LEGACY_BIOS 0x6A LEGACY_BIOS_PLATFORM 0x6B PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE USB_BOT USB_CBI0...
  • Page 178 All manuals and user guides at all-guides.com USB_CBI1 USB_KB USB_MASS_STORAGE BUS_PCI_UHCI USB_MOUSE USB_BUS SETUP_UTILITY FW_BLOCK_SERVICE USB_LEGACY_PLATFORM GRAPHICS_CONSOLE 0x7A TERMINAL 0x7B DATA_HUB_STD_ERR 0x7C 0x7D PARTITION ENGLISH FRENCH HII_DATABASE SETUP_BROWSER OEM_SETUP_BROWSER OEM_BADGING_SUPPORT LEGACY_MOUSE BIOS_SNP16 BUS_PCI_UNDI SETUP_MOUSE OEM_SETTING Chapter 4...
  • Page 179 All manuals and user guides at all-guides.com MONITOR_KEY 0x8A PLATFORM_BDS 0x8B FAULT_TOLERANT_WRITE 0x8C UPDATE_DISPATCHER 0x8D CHINESE TPM_S3_Resume USB_EHCI SNP_32_64 PXE_BC PXE_DHCP4 0x94~0x9F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xA1 DXE_H2O_DEBUG_IO 0xA2 DXE_TPM_TCG 0xA3 DXE_TPM_PHYSICAL_PRESENCE 0xA4 DXE_OEM_SERVICE 0xA5 DXE_EVENT_LOG 0xA6 DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA7 DXE_LAN_ASF_INIT 0xA8 DXE_BUS_PCI_SERIAL 0xA9...
  • Page 180 All manuals and user guides at all-guides.com 0xC1 SMM_CONTROL 0xC2 SMM_BASE 0xC3 SMMAP 0xC4 SMMCORE 0xC5 SMM_DISPATCH 0xC6 SMM_START 0xC7 SMM_RUNTIME 0xC8 SB_SMM_DISPATCH 0xC9 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SAVE 0xCC SMM_PLATFORM 0xCD SMM_GMCH_MBI 0xCE SMM_FW_BLOCK_SERVICE 0xCF SMM_VARIABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE 0xD2 SMM_PNP...
  • Page 181: Jumper And Connector Locations

    All manuals and user guides at all-guides.com Chapter 5 Jumper and Connector Locations Mainboard Top View Item Description Item DC-in LED connector Battery connector CN17 USB connector LCD connector CN18 HDMI Touchscreen connector Keyboard connector Bluetooth connector Touchpad connector Speaker connector Card reader board connector Chapter 5...
  • Page 182: Mainboard Bottom View

    All manuals and user guides at all-guides.com Mainboard Bottom View Item Description Item Description HDD connector CN17 USB connector JSIM1 SIM card connector CN14 RTC battery connector Battery connector CN13 Mini-card for 3G CN16 CN10 Mini-card for WLAN DC-in CN22 DRR2 DIMM2 CN23 DDR2 DIMM1...
  • Page 183: Clearing Password Check And Bios Recovery

    All manuals and user guides at all-guides.com Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the mainboard clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings.
  • Page 184: Bios Recovery By Crisis Disk

    All manuals and user guides at all-guides.com BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.
  • Page 185: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 186: Main Chassis

    All manuals and user guides at all-guides.com Item Description Acer Part No. LCD camera assembly 57.S6507.001 LCD panel LK.11605.003 LCD bracket (left) 33.PND07.002 Screw 86.TPK07.001 Touch panel 56.PND07.004 Bezel 60.WGV07.004 Screw 86.TG607.004 Main Chassis Item Description Acer Part No. DIMM module KN.1GB03.031...
  • Page 187 All manuals and user guides at all-guides.com Item Description Acer Part No. Button board assembly 55.PL907.004 Bluetooth module BT.21100.006 Bluetooth cable 50.PL907.001 Upper Cover 60.WGV07.005 Hinge cap 42.WGV07.002 Top cap 42.WGV07.004 Keyboard KB.I110G.026 Screw 86.TG607.004 Lower cover 60.WGV07.002 HDD door 42.WGV07.001...
  • Page 188: Fru List

    All manuals and user guides at all-guides.com FRU List CATEGORY PARTNAME ACERPARTNO. ADAPTER ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP-30JH BA AP.03001.001 ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-1300-04AC AP.03003.001 ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HP-A0301R3 AP.0300A.001 B1LF LF BATTERY Battery SANYO UM-2009F Li-Ion 3S2P SANYO 6 cell BT.00603.105 5600mAh Main COMMON...
  • Page 189 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. POWER CORD US 3PIN ROHS 27.TAXV7.001 BLUETOOTH CABLE 50.PL907.001 FFC CABLE - LED/B TO MB 50.PL907.002 CRT CABLE 50.PL907.003 FFC CABLE - CARD READER/B TO MB 50.PL907.004 HDD FPC CABLE 50.PL907.005 FFC CABLE - TP TO TP/B 50.PL907.006...
  • Page 190 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. LCD BRACKET - R 33.PND07.001 LCD BRACKET - L 33.PND07.002 CENTER HINGE 33.WGV07.001 SD DUMMY CARD BK 42.BCC07.004 HDD COVER 42.WGV07.001 HINGE CAP 42.WGV07.002 TOP CAP BLACK 42.WGV07.004 TOP CAP RED 42.WHJ07.001 LCD COVER ASSY PB RED W/ANTENNA 60.BGU07.001...
  • Page 191 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. UPPER CASE ASSY BLACK W/TP , FFC*2 60.WGV07.001 LOWER CASE ASSY W/SPEAKER FOR 3G 60.WGV07.002 LOWER CASE ASSY W/SPEAKER FOR WIFI 60.WGV07.003 LCD BEZEL ASSY BLACK FOR GW 60.WGV07.004 LCD COVER ASSY GW BLACK W/ANTENNA 60.WGV07.005 UPPER CASE ASSY RED W/TP , FFC*2 60.WHJ07.001...
  • Page 192 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. HDD/HARD DISK DRIVE HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA KH.16004.006 LF F/W: FG011J HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther KH.16007.026 B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HDD WD 2.5"...
  • Page 193 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. KEYBOARD Keyboard GATEWAY GP1T SJM11 86KS Black Arabic Texture KB.I110G.002 Keyboard GATEWAY GP1T SJM11 87KS Black Belgium KB.I110G.003 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Brazilian KB.I110G.004 Portuguese Texture Keyboard GATEWAY GP1T SJM11 87KS Black CZ/SK Texture KB.I110G.005 Keyboard GATEWAY GP1T SJM11 86KS Black Chinese KB.I110G.006...
  • Page 194 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. LCD MODULE ASSY NLED11.6WXGAG PB RED W/ 6M.BGU07.001 ANTENNA LCD MODULE ASSY NLED11.6WXGAG PB RED W/3G 6M.BGV07.001 ANTENNA LCD MODULE ASSY NLED11.6WXGAG PB BLACK W/ 6M.BGW07.001 ANTENNA LCD MODULE ASSY NLED11.6WXGAG PB BLACK W/3G 6M.BGY07.001 ANTENNA LCD MODULE ASSY NLED11.6WXGAG GW BLACK W/...
  • Page 195 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. MEMORY Memory NANYA SO-DIMM DDRIII 1066 1GB KN.1GB03.031 NT1GC64BH8A1PS-BE LF 64*16 0.07um Memory MICRON SO-DIMM DDRIII 1066 1GB KN.1GB04.015 MT8JSF12864HZ-1G1F1 LF 128*8 0.065um Memory KINGSTON SO-DIMM DDRIII 1066 1GB KN.1GB07.001 ACR128X64D3S1066C7 LF 128*8 0.07um Memory ELPIDA SO-DIMM DDRIII 1066 1GB KN.1GB09.012...
  • Page 196 All manuals and user guides at all-guides.com CATEGORY PARTNAME ACERPARTNO. SPEAKER SPEAKER SET 23.PL907.001 Screw List Description Acer Part Number SCREW M2.0*3.0-I(BKAG)(NYLOK IRON 86.ARE07.002 SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 SCREW M2.0*2.5-I(BUWZN) 86.TPK07.001 SCREW 2.0*4.0 86.W0107.003 SCREW M2.0*3.0-I(NI)(NYLOK) 86.W0907.001 Chapter 6...
  • Page 197: Model Definition And Configuration

    All manuals and user guides at all-guides.com Appendix A Model Definition and Configuration Acer Wireless Blue Model Description Part No 1(GB) LAN1 tooth EC14T LX.WG EC14T03j CMSU2 NLED11. N250GB5 INT1000 V02.011 W7HP64WJP1 300B 6WXGAG .4KS UMACkk 1*2G/ 250/BT/6L2.8/ CB_bgn_0.3D_B AG_AUk_JA11 EC14T LX.WG...
  • Page 198 All manuals and user guides at all-guides.com Acer Wireless Blue Model Description Part No 1(GB) LAN1 tooth EC14T LX.WG EC14T02u PMDSU NLED11. N250GB5 INT1000 V02.003 W7HP64WTUS1 4100B 6WXGAG .4KS UMACkk 2G+1G/ 250/6L2.8/5R/ CB_bgn_0.3D_A Uk_ENP1 EC14T LX.WG EC14T05u PMDSU NLED11. N320GB5 INT1000 V02.004...
  • Page 199 All manuals and user guides at all-guides.com Acer Wireless Blue Model Description Part No 1(GB) LAN1 tooth EC14T LX.WHJ EC14T01e EM PMDSU NLED11. N320GB5 INT1000 02.005 W7HP64EMWTE 4100B 6WXGAG .4KS A1 UMACrr 2G+1G/320/ 6L2.8/5R/ CB_bgn_0.3D_A Ur_ES31 EC14T LX.WHJ EC14T04u PMDSU NLED11.
  • Page 200 All manuals and user guides at all-guides.com Acer Wireless Blue Model Description Part No 1(GB) LAN1 tooth EC18T LX.WHL EC18T01n EM C2DSU NLED11. N320GB5 SP1x2H 02.007 W7HP64EMWTI 7300B 6WXGAG .4KS D1 UMACkk 2G+1G/320/BT/ 6L2.8/5R/ CB_n2_0.3D_BA G_AUk_ID22 EC18T LX.WHL EC18T01c C2DSU NLED11.
  • Page 201 All manuals and user guides at all-guides.com Acer Wireless Blue Model Description Part No 1(GB) LAN1 tooth EC18T LX.WHL EC18T01h C2DSU NLED11. N320GB5 SP1x2H 02.001 W7HP64WTCA2 7300B 6WXGAG .4KS UMACkk 2*2G/ 320/BT/6L2.8/ CB_n2_0.3D_AU _ENJ1 EC18T LX.WH EC18T02n EM C2DSU NLED11.
  • Page 202 All manuals and user guides at all-guides.com Acer Wireless Blue Model Description Part No 1(GB) LAN1 tooth EC18T LX.WH EC18T01i EM C2DSU NLED11. N320GB5 SP1x2H M02.00 W7HP64EMWTP 7300B 6WXGAG .4KS H1 UMACrr 1*2G/320/BT/ 6L2.8/5R/ CB_n2_0.3D_AU _ES61 EC18T LX.WH EC18T02t EM C2DSU NLED11.
  • Page 203: Test Compatible Components

    All manuals and user guides at all-guides.com Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 204 All manuals and user guides at all-guides.com BRAND Type Description INTEL C2DSU7300B CPU Intel Core2Dual SU7300 3M 800 R-0 G sensor LIS33DETR G sensor LIS33DETR HGST N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB Falcon B HTS543216L9SA00 SATA LF F/W:C40C HGST N160GB5.4KS HDD HGST 2.5"...
  • Page 205 All manuals and user guides at all-guides.com BRAND Type Description NLED11.6WXGAG LED LCD CMO 11.6" WXGA Glare N116B6-L02 C2 LF 200nit 10ms 500:1 NLED11.6WXGAG LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit 8ms 500:1 SAMSUNG NLED11.6WXGAG LED LCD SAMSUNG 11.6" WXGA Glare LTN116AT01- A01 LF 200nit 8ms A-DATA SO2GBIII10...
  • Page 206 All manuals and user guides at all-guides.com Appendix B...
  • Page 207: On-Line Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 208 All manuals and user guides at all-guides.com...
  • Page 209: Index

    All manuals and user guides at all-guides.com Index Antennas Features Removing 97 FLASH Utility Flash Utility FRU (Field Replaceable Unit) List Battery Pack Removing 42 BIOS Hard Disk Drive Module ROM type 17 Removing 46 vendor 17 Version 17 Hibernation mode –...
  • Page 210 All manuals and user guides at all-guides.com LCD Failure 153 No Display 151 Main Unit Disassembly ODD 159 Other Failures 159 Flowchart 52 Power On 150 Mainboard Touch Pad 155 Removing 120 USB 159 media access on indicator 8 Memory Check Undetermined Problems Microphone Upper Cover...
  • Page 211 All manuals and user guides at all-guides.com...
  • Page 212 All manuals and user guides at all-guides.com...

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