Troubleshooting - Samsung M7 User Manual
Wireless audio - multiroom
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Also See for M7:
- User manual (85 pages) ,
- Selection manual (28 pages) ,
- Getting started (2 pages)
Table of Contents
troubleshooting
A
Before requesting service, please check the following.
Symptom
The unit will not turn on.
Hub and M7 is not paired.
A function does not work when
the button is pressed.
Sound is not produced.
The TV SoundConnect (TV pairing)
failed.
All manuals and user guides at all-guides.com
Check
• Is the power cord plugged into the
outlet?
• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
• Is the LAN cable connected to
the wireless router and the HUB
properly?
• Make sure the M7's front LED
turns from red to blue.
• Is there static electricity in the air? • Disconnect the power plug and
• Is the Mute function on?
• Is the volume set to minimum?
• Does your TV support TV
SoundConnect?
• Is your TV firmware the latest
version?
• Does an error occur when
connecting?
4444
75
Remedy
• Connect the power cord to the
outlet.
• Reset the HUB (see page 73).
Press here
Unplug the HUB and plug it in
again. Check whether the pairing
indicator on the front of the HUB is
blinking or not.
• Reset the M7 (see page 73).
Press here
Unplug the M7 and plug it in
again. Check whether the pairing
indicator on the front of the M7 is
blinking or not.
connect it again.
• Connect the M7 correctly.
• Press the
Mute
button to
cancel the mute function.
• Adjust the volume.
• TV SoundConnect is supported by
some Samsung TVs released after
2012. Check your TV to see if it
supports TV SoundConnect.
• Press and hold the
TV SoundConnect
button to the connection.
• Update your TV with the latest
firmware.
• Contact the Samsung Call Center.
• Press and hold the
TV SoundConnect
button for more than 5 seconds to reset TV
SoundConnect and connect a new TV.
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