Related Manuals for HP Engage One 10
Summary of Contents for HP Engage One 10
- Page 1 Maintenance and Service Guide Engage One 10 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Standards Association (VESA) in the United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ..............................1 Important safety information ........................1 Important service information and precautions ..................1 RoHS (2002/95/EC) requirements......................2 General descriptions ..........................2 Firmware updates ............................. 2 Before returning the repaired product to the customer ................2 2 Monitor features .............................. -
Page 5: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 6: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
Monitor features The HP LCD (liquid crystal display) monitor has an active matrix, thin-film transistor (ADS) screen with the following features: 25.65 cm (10.1–inch) diagonal viewable screen area with 1280 × 800 resolution, plus full-screen support for lower resolutions Nonglare panel with an LED backlight ... -
Page 8: Rear Components
Rear components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions Component Description Brightness button Adjusts the brightness level of the screen. The factory default is 90. Color Control button Selects and adjusts the screen color. -
Page 9: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on a label on the bottom edge of the display head. You may need these numbers when contacting HP about the monitor model. For worldwide models (except India):... -
Page 10: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Description PANEL INSULATING SHEET MAIN BOARD MAINFRAME USB Type-C Cable KEY BOARD KEY_FUNCTION REAR_COVER BASE_ASS’Y Description KEY BOARD KEY_POWER SCREW(MAIN BOARD/MAINFRAME&USB CABLE/MAINFRAME) LENS SCREW(BASE ASSY/REAR COVER) -
Page 11: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 12: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 13 Before removing the RC, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 8. Step Figure Description Lay the monitor on a flat, soft Preparation and clean surface and pull up the deco cover.
- Page 14 Unscrew the screws Remove to move the BASE the BASE ASSY.
- Page 15 Unscrew the screws to remove the USB Remove cable and the rear disconnect cover connectors to remove the rear cover. Unscrew the screws to remove Remove the key key boards boards from the rear cover.
- Page 16 Disconnect Remove connectors the tapes and pins. remove the tapes. Remove Remove the Mylar the Mylar.
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Page 17: Connector Repair
Unscrew the screws Remove to remove the main the main board. board from mainframe. The panel The panel Connector repair This procedure includes USB-C connectors. The connectors are on the main board (board part number CBPCLW1HPQ1). The connectors identifiers are as follows: Connector Location Type-c... - Page 18 Main Board CN501 Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 8. IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. •...
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Page 19: Type-C Cn501
USB Type-c CN501 Repair the USB connector: 1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the USB connector from the PCB. 4) Place the new component on the PCB. -
Page 20: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Tool used HDMI test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor. DP test Confirm whether image displays and sound plays Computer or DVD player... -
Page 21: Preset Display Resolutions
Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as defaults. The monitor automatically recognizes these preset modes, and they will appear properly sized and centered on the screen. 25.65 cm/10.1-inch model Preset display resolutions 640 ×...