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Samsung RZ38B98C5AP User Manual

Freezer only
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Refrigerator
User manual (freezer only)
RZ38B98C5AP
Untitled-5 1
2022-10-20
3:51:50
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Summary of Contents for Samsung RZ38B98C5AP

  • Page 1 Refrigerator User manual (freezer only) RZ38B98C5AP Untitled-5 1 2022-10-20 3:51:50...

  • Page 2: Table Of Contents

    Contents Safety information Important safety symbols and precautions: Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage warning Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Saving Energy Tips This appliance is intended to be used in household and similar applications such as Instructions about the WEEE Installation...

  • Page 3: Safety Information

    Safety information • Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. • This appliance is not intended for use by persons...
  • Page 4 If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com. • In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used.
  • Page 5 - Clean regularly surfaces that can come in contact with food and accessible drainage systems. - Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days. - Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.

  • Page 6: Important Safety Symbols And Precautions

    Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practises that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practises that may result in severe personal injury and/or property damage.

  • Page 7: Severe Warning Signs For Transportation And Site

    Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • Page 8 Safety information • Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate. - This provides the best performance and also prevents overloading of house wiring circuits, which could cause a fire hazard from overheated wires.
  • Page 9 • Do not install this appliance in a location where gas may leak. - This may result in an electric shock or fire. • This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
  • Page 10 Safety information • You need to remove all the protective plastic film before you initially plug the product in. • The refrigerator must be safely grounded. - Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance.

  • Page 11: Installation Cautions

    Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • Allow the appliance to stand for 2 hours before loading foods after installation and turning on.
  • Page 12 Safety information • Do not touch the inside walls of the freezer or products stored in the freezer with wet hands. - This may cause frostbite. • Do not put a container filled with water on the refrigerator. - If spilled, there is a risk of fire or electric shock. •...
  • Page 13 • If any dust or water is in Refrigerator, pull out the power plug and contact your Samsung Electronics service centre. - Otherwise there is a risk of fire. • Do not let children step on a drawer.
  • Page 14 Safety information • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury.
  • Page 15 • If the interior or exterior LED lamp has gone out, contact your nearest service centre. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service centre. - Failing to do so may result in an electric or fire hazards.

  • Page 16: Usage Warning

    Safety information • Do not use a damaged power plug, damaged power cord or loose wall socket. - This may result in an electric shock or fire. Usage warning WARNING • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

  • Page 17: Usage Cautions

    Usage cautions CAUTION • Do not re-freeze frozen foods that have thawed completely. Do not place carbonated or fizzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer. - When the contents freeze, the glass may break and cause personal injury.
  • Page 18 • If the refrigerator got wet by water, pull out the power plug and contact your Samsung Electronics service centre. • Do not strike or apply excessive force to any glass surface. - Broken glass may result in a personal injury and/or property damage.

  • Page 19: Cleaning Cautions

    Cleaning cautions CAUTION • Do not spray water directly on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. •...

  • Page 20: Critical Disposal Warnings

    Safety information Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the freezer to see which refrigerant is used for your refrigerator.

  • Page 21: Additional Tips For Proper Usage

    Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.

  • Page 22: Saving Energy Tips

    Safety information Saving Energy Tips • Install the appliance in a cool, dry room with adequate ventilation. Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (a radiator, for example). •...

  • Page 23: This Appliance Is Intended To Be Used In Household And Similar Applications Such As

    This appliance is intended to be used in household and similar applications such as • staff kitchen areas in shops, offices and other working environments; • farm houses and by clients in hotels, motels and other residential type environments; • bed and breakfast type environments; •...

  • Page 24: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com...

  • Page 25: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...

  • Page 26: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a site Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for opening and closing the door • Away from a heat source •...
  • Page 27 Clearance See the following figures and tables for space requirements for installation. Depth “A” Width “B” Overall Height “C” 1855 (unit : mm) English Untitled-5 27 2022-10-20 3:51:52...
  • Page 28 Installation more than 50 mm recommended 115° 1252 (unit : mm) NOTE The measurements in the table may differ, depending on the measuring method. STEP 2 Flooring • The surface to install the refrigerator must support a fully loaded refrigerator. •...
  • Page 29 STEP 3 Adjust the levelling legs CAUTION • The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury. • Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.
  • Page 30 • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
  • Page 31 • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
  • Page 32 Installation To connect the water filtering hose to the water line 1. Loosen and remove the compression nut (a) from the water line of the refrigerator, and insert it to the water filtering hose. 2. Tighten up the compression nut (a) to connect the water filtering hose and the water line.
  • Page 33 Ordering a new filter To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service centre. To mount the water filter into place 1.
  • Page 34 • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung holds no responsibility for any damage that may occur from use of third party water filters.
  • Page 35 CAUTION When adjusting the length of the water line tubing, make sure to smooth out the cut surface at a right angle. This is to prevent a water leak. NOTE This replacement process may involve the refrigerator to drip water onto the floor. If this happens, wipe up with dry cloths.

  • Page 36: Operations

    Operations Main panel • Displays the menu, settings, and other information. 01 Display • The icon appears if you turn on the AI Energy Mode in the SmartThings app. (applicable models only) • When the display is off, tap any button to wake up the display. •...
  • Page 37 Menu descriptions • You can set the freezer temperature from -23 ~ -15 °C or set the Power Freeze function. • Power Freeze speeds up the freezing process at maximum fan Freezer speed. The freezer keeps running at full speed for 50 hours and then returns to the previous temperature.

  • Page 38: Smartthings

    • To configure the wireless access point (AP) settings, see the user manual of the AP (Router). • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.) • Unauthorised Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
  • Page 39 Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s on-screen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 40 Operations SmartThings functions Category Item Description You can set and monitor the desired Freezer temperature temperature of the freezer. You can turn Power Freeze on or off, and Power Freeze check the current settings. You can set the time that the freezer door Auto door open time remains slightly open by the Automatic door opening function.

  • Page 41: Special Features

    Special features The actual image and special functions of your refrigerator may differ depending on the model and the country. Auto dual ice maker • The refrigerator has a built-in ice maker that automatically dispenses ice. • After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice.
  • Page 42 Operations • Do not put your finger, food, or other objects into the ice maker. This can cause physical injury or property damage. • Use the new hose sets supplied with the appliance only. Do not re-use an old hose set. •...
  • Page 43 CAUTION Store the ice scoop in the ice scoop holder at the door bin. The ice maker may produce less ice or stop making ice if you store the ice scoop in the ice bucket. English Untitled-5 43 2022-10-20 3:51:56...
  • Page 44 Operations Automatic door opening function 1. Touch where the automatic door opening sensor is. The door slightly opens. 2. When the door slightly opens, hold the handle and fully open the door. - The door does not close automatically. Close the door manually after use.

  • Page 45: Maintenance

    Maintenance Handle and care Inserting the freezer shelf 1. While lifting the front of the shelf, push the shelf into the freezer. 2. Affix the hooks on the shelf to the fixers on the wall. 3. Lower the front of the shelf to place it onto the front fixers.
  • Page 46 Maintenance Inserting the drawer shelf 1. While holding both the front and back of the shelf, push the shelf into the freezer. CAUTION Do not insert the shelf upside down or in reversed direction. 2. Place the front of the shelf into the trim. 3.

  • Page 47: Cleaning

    Cleaning Interior and exterior WARNING • Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause an electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

  • Page 48: Replacement

    CAUTION • Disassembling or assembling the door panel on your own may result in product damage or personal injury. If you find any problems with the door panel, contact a Samsung service centre. • A service fee may be charged for panel replacement even within the warranty period.

  • Page 49: Troubleshooting

    Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • The power cord is not • Properly plug in the power plugged in properly.
  • Page 50 Troubleshooting odours Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. The refrigerator has odours. • Make sure strong-smelling • Food with strong odours. food is wrapped airtight. Frost Symptom Possible causes Solution •...
  • Page 51 Water/ice (dispenser models only) Symptom Possible causes Solution Water flow is • Make sure the water • The water pressure is too weaker than pressure is between 206- low. 861 kPa. normal. • The ice maker function is The ice maker activated, but the water makes a buzzing •...
  • Page 52 • The water line is not connected properly or the water supply is not on. Water does not dispense. • Use only Samsung-provided • A third-party water filter or approved filters. was installed. • Unapproved filters may leak and damage the refrigerator.
  • Page 53 Whisky Ball Ice Maker Symptom Action • The first batch of ice will be produced about 24 hours after the freezer has been installed. • If you open the door to often, it will increase the freezer temperature and slow down the ice-making process. Ice maker does not make •...

  • Page 54: Do You Hear Abnormal Sounds From The Refrigerator

    Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting.
  • Page 55 • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

  • Page 56: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log in to your Samsung account to use the app. • Make sure that your router is operating normally. The SmartThings •...

  • Page 57: Open Source Announcement

    Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product. English Untitled-5 57 2022-10-20 3:51:58...
  • Page 58 Memo Untitled-5 58 2022-10-20 3:51:58...
  • Page 59 Memo Untitled-5 59 2022-10-20 3:51:58...
  • Page 60 For Singapore only Complies with IMDA Standards DA100790 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Contact Center Web Site 1800 7267864 | 1800-SAMSUNG (Other) SINGAPORE www.samsung.com/sg/support...

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