Prt Viewer; Generate A Problem Report Remotely - Cisco ATA 191 User Manual
Analog telephone adapter
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Also See for ATA 191:
- Administration manual (142 pages) ,
- User manual (30 pages) ,
- Quick start manual (13 pages)
Table of Contents
Configure Features
Table 12: Event Log Settings
Field
Address
Port
Flag
PRT Viewer
Use the Administration > Log > PRT Viewer to generate and download Problem Report Tools (PRT) files.
To generate a problem report remotely, see Generate a Problem Report Remotely.
After making your changes, click Submit to save your settings, or click Cancel to redisplay the page with
the saved settings.
Table 13: Problem Report Tool Settings
Field
PRT Upload URL
PRT Upload Method
PRT Max Timer
Problem Report Tools Logs
Generate PRT
Generate a Problem Report Remotely
You can submit a problem report remotely by using the Phone Adapter Configuration Utility.
Description
Set the Event log server address.
Set the Event log server port.
Default value: 514
Set the Event log flag, it's a bitwise value. Setting list is as below:
•
•
•
•
Default value: 15 (All events)
Description
Set the PRT log upload URL
Set the PRT log upload method, POST or PUT.
Default: POST
Set the PRT max timer, valid range is 15-1440 minutes
Disabled: 0
Default: 0
List the PRT file which is generated by user on ATA.
Click this button to generate and download the contents of the PRT as
a file on your computer. In the dialog box, you can open the file or save
it.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware
PRT Viewer
21
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