Honeywell RET97A5 User Manual
  1. Manuals
  2. Brands
  3. Honeywell Manuals
  4. Thermostat
  5. RET97A5
  6. User manual
Honeywell RET97A5 User Manual

Honeywell RET97A5 User Manual

Wi-fi color touchscreen programmable thermostat
Hide thumbs
Table of Contents

Quick Links

User Guide
Wi-Fi Color Touchscreen
Programmable Thermostat
RET97A5 Wi-Fi
Table of Contents
loading

Related Manuals for Honeywell RET97A5

Summary of Contents for Honeywell RET97A5

  • Page 1 User Guide Wi-Fi Color Touchscreen Programmable Thermostat RET97A5 Wi-Fi...
  • Page 2 In the box you will find • Thermostat • Thermostat ID Card • Wallplate • Wire labels • Screws and anchors • User Guide • Quick Start Guide Features of your Wi-Fi thermostat With your new thermostat, you can: • Connect to the Internet to monitor and control your heating/cooling system. • View and change your heating/cooling system settings.
  • Page 3 Welcome Congratulations on your purchase of a Honeywell Wi-Fi color touchscreen programmable thermostat. When registered to Honeywell’s Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business—you can stay connected to your comfort system wherever you go.
  • Page 4 This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat. MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube.

  • Page 5: Table Of Contents

    Table of contents About your new thermostat Setting holiday schedule–business ..48 Setting holiday override–business ..49 Home screen quick reference ....4 Initiating occupancy mode–business .. 50 Business screen quick reference ..5 Customizing screen color ....51 Installation Setting preferences ......

  • Page 6: Home Screen Quick Reference

    Quick reference: home use HOME. Touch to display Home screen. FAN. Select fan mode. SYSTEM. Select system mode (heat/cool). MENU. Touch to display options. Start here to set a program schedule. Current schedule. Change temperature setting and select temporary or permanent hold.

  • Page 7: Business Screen Quick Reference

    Quick reference: business use HOME. Touch to display Home screen. FAN. Select fan mode. SYSTEM. Select system mode (heat/cool). MENU. Touch to display options. Start here to set a program schedule. Thermostat location. Quickly identify which thermostat is in control of a specific area. Current schedule.
  • Page 8 Setting up your thermostat Setting up your Wi-Fi programmable touchscreen thermostat is easy. It is preprogrammed and ready to go as soon as it is installed and registered. Install your thermostat. Connect it to your home wireless network. Register online for remote access. Before you begin, you may want to watch a brief installation video.

  • Page 9: Installing Your Thermostat

    Installing your thermostat You might need the following tools to install this thermostat: • No. 2 Phillips screwdriver • Drill and bits (3/16” for drywall, 7/32” for plaster) (optional) • Pen • Hammer (optional) • Pencil • Electrical tape (optional) • Level (optional) 1 Switch OFF power to your heating/cooling system.
  • Page 10 Installing your thermostat Note: 2 Remove old thermostat faceplate You will need a and leave wires connected. picture of your wire connections to wire the 2a Take a picture of the new thermostat. wire connections for later reference. 2b If no wire is connected to a terminal labeled C or no C terminal exists on the old thermostat, view the...
  • Page 11 Installing your thermostat 3 Label the wires. Use the supplied sticky tags to label each wire as you Sticky tag disconnect it. Label wires according to the old thermostat terminal designations, not by wire color. Blank tags Note: If no tag matches a terminal designation, write the appropriate letter on a blank sticky tag.
  • Page 12 Installing your thermostat 5 Mount wallplate for Wi-Fi thermostat. Mount your new wallplate LEVEL using screws and anchors HERE included with the thermostat. If necessary: Aux/E Drill 3/16-in holes for drywall. Drill 7/32-in holes for plaster. Note: You may be able to use your existing wall anchors.
  • Page 13 Installing your thermostat Important! The Wi-Fi thermostat requires a C wire to operate. The C, or common, wire brings 24 VAC power to the thermostat. Many older mechanical or battery operated thermostats do not require a C wire. If you don’t have a C wire, try: • Looking for an unused wire that is pushed into the wall.
  • Page 14 Installing your thermostat Wiring (Conventional System) Note: The wiring for your application might be different than 6A Wire the Wi-Fi thermostat to your the wiring shown below. conventional system. Terminal release a Starting with the C Wire, match the sticky tag on the wire to the terminal labels.
  • Page 15 Installing your thermostat Wiring (Conventional System Important! continued) Check the box for each wire you connect. You will need c In the image on the right, check the this information in Step 9. box next to each connection. You will use this checklist in Step 9.
  • Page 16 Installing your thermostat Wiring (Heat Pump System) Note: The wiring for your application might be different than 6B Wire Wi-Fi thermostat to your heat pump. the wiring shown below. a Starting with the C Wire, match the sticky tag on the wire to the terminal Terminal release labels.
  • Page 17 Installing your thermostat Wiring (Heat Pump System Important! continued) Check the box for each wire you connect. You will need c In the image on the right, check the this information in Step 9. box next to each connection. You will use this checklist in Step 9.
  • Page 18 Installing your thermostat Alternate wiring (Conventional System) Use this if your wire labels don’t match the terminal labels. Note: You must have a C wire or equivalent. See page 11. MCR34541 See key to – on page 17. 33-00006ES—01...
  • Page 19 Installing your thermostat Alternate wiring key (Conventional System) Do not use K terminal. For future use. • If you have both an R and Rc wire, unplug the jumper loop by pulling on the wire loop. • If your old thermostat had both R and RH wires, connect the R wire to the Rc terminal, the RH wire to the R terminal, and unplug the jumper loop.
  • Page 20 Installing your thermostat Alternate wiring (Heat Pump System) Use this if your wire labels don’t match the terminal labels. Note: You must have a C wire or equivalent. See page 11. MCR34542 See key to – on page 19. 33-00006ES—01...
  • Page 21 Installing your thermostat Alternate wiring key (Heat Pump System) Do not use K terminal. For future use. Leave jumper loop in place. If your old thermostat had both V and VR wires, check wifithermostat.com for help. If your old thermostat had separate O and B wires, attach the B wire to the C terminal.
  • Page 22 Installing your thermostat 7 Attach thermostat to wallplate. Wallplate Align the thermostat with the LEVEL HERE wallplate and then snap into place. Thermostat M34498 33-00006ES—01...
  • Page 23 Installing your thermostat 8 Switch heating/cooling system ON. Important! 8a Verify that the C wire is connected at the thermostat and at the heating/cooling system. 8b Make sure the heating/cooling system door is firmly secured. 8c Switch power back ON for your heating/cooling system at the Circuit Heating/cooling...
  • Page 24 Installing your thermostat Before connecting to your Wi-Fi network, you need to set initial thermostat options to define your heating/cooling system: • Language • Home or business You can customize other options later. Next 9 Follow prompts on the screen to select appropriate options.
  • Page 25 Installing your thermostat 9c Touch Next, or name the thermostat location—touch THERMOSTAT and follow the rest of the instructions. 9d Select what your thermostat will control and touch Next. Note: Touch the orange Help button on any Next screen for more information. Next 33-00006ES—01...
  • Page 26 Installing your thermostat 9e Select your system type and touch Next. The system type determines other selections for completing initial setup. Use the checklist from Step 6d when making selections. Next 9f Touch after making selections on each screen. Next Done 9g Touch on the last screen.

  • Page 27: Connecting To Your Wi-Fi Network

    Connecting to your Wi-Fi network Done After touching on the final screen of the initial set up (page 24), the thermostat displays an option to connect to your Wi-Fi network. 1 Connect the Wi-Fi network. Touch to connect the thermostat to your Wi-Fi network.
  • Page 28 Connecting to your Wi-Fi network 2b Using the keyboard, touch the characters that spell out your home network password. 2c Touch Done. The thermostat displays “Connecting to your network. Please wait...” then shows a “Connection Successful” screen. Done Next 2d Touch to display the registration information screen.
  • Page 29 Connecting to your Wi-Fi network To register your thermostat, follow the instructions beginning on page 30. Note: The Register Online screen remains active until you complete registration and/or touch Done. Done Note: If you touch before you register Done online, your home screen displays an orange alert button telling you to register.
  • Page 30 Disconnecting your Wi-Fi network 1 Touch MENU. MENU Wi-Fi Setup. 2 Select Wi-Fi Setup Disconnect from Network. The 3 Touch thermostat will display a question to confirm your selection. 4 Touch to confirm that you want to disconnect from the network. The thermostat will display the Wi-Fi Setup screen.
  • Page 31 Reconnecting your Wi-Fi network 1 Touch MENU. MENU Wi-Fi Setup. 2 Select Wi-Fi Setup 3 Touch the name of the network you want to use. The thermostat may display a password page. 4 To enter a password, touch characters to spell out your home network password, then touch Done.

  • Page 32: Registering Your Thermostat Online

    Registering your thermostat online To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps. 1 Open the Total Connect Comfort web site. Go to mytotalconnectcomfort.com View the Wi-Fi Thermostat Registration video at wifithermostat.com/videos M31570 33-00006ES—01...
  • Page 33 Registering your thermostat online 2 Login or create an account. If you have an account, click Login – or – click Create An Account 2a Follow the instructions on the screen. Check your email for an activation message from My Total Connect Comfort.
  • Page 34 After adding your Utilice la identificación MAC y la identificación CRC para inscribir este producto en mytotalconnectcomfort.com thermostat location, you must ® U.S. Registered Trademark. © 2012 Honeywell International Inc. enter the thermostat’s unique 69-2723EFS—01 M.S. 04-12 69-2723EFS-01 Printed in U.S.A. identifiers:...
  • Page 35 Registering your thermostat online When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message. You can now control your thermostat from anywhere through your laptop, tablet, or smartphone. Total Connect Comfort free Download on GET IT ON iTunes app is available for Apple...

  • Page 36: Setting The Time/Date

    Setting the time/date 1 Touch the current time. The screen displays Set Time/Set Date. Fri, Jun 14, 2013 Set Time Date. 2 Touch 6:30 pm 3 Touch until the proper time/ date is displayed. Done Cancel 4 Touch to save or to ignore changes.

  • Page 37: Setting The Fan

    Setting the fan 1 Touch to display fan settings. 2 Touch On, Automatic, Circulate, or Follow Schedule. Done Done 3 Touch to save and exit. On: Fan is always on. Automatic: Fan runs only when the heating or cooling system is on. Circulate: Fan runs randomly about 35% of the time (home use only).

  • Page 38: Selecting System Mode

    Setting system mode SYSTEM 1 Touch to display system settings. SYSTEM 2 Touch desired option: Heat: Thermostat controls only the Done heating system. Cool: Thermostat controls only the cooling system. Off: Heating/cooling systems are off. Automatic: Thermostat selects heating or cooling as needed depending on the indoor temperature.

  • Page 39: Preset Energy-Saving Schedules

    Preset energy-saving schedules This thermostat uses default Energy Saver settings that can reduce your heating/ cooling expenses by as much as 33%. To customize settings, see next page. Heat Cool Heat Cool Period Start time (Mon-Fri) (Mon-Fri) (Sat-Sun) (Sat-Sun) Wake 6:00 am 70°...

  • Page 40: Adjusting Program Schedules

    Adjusting program schedules 1 Touch MENU. MENU Create/Edit Schedule. 2 Select • Touch View/Edit to view the full schedule and make a quick Create Edit Schedule adjustment. Touch Guide Me • to create a schedule by answering simple questions. Touch I’ll do it myself •...
  • Page 41 Adjusting program schedules I’ll do it myself If you selected on the Create/ Edit Schedule screen (page 38), follow these steps: 1 Select the days to schedule, touch Next. Wake 2 Touch to set your Wake time for selected days. Next Heat: 70°...
  • Page 42 Adjusting program schedules 3 Touch to set Heat and Cool temperatures for the Wake period, then touch Done. 4 Touch other time periods (Leave, Return, Sleep) to set time and temperatures for each. Done Done 5 Touch to save and exit. Delete Period Note: Touch...

  • Page 43: Overriding Schedules-Home

    Overriding schedules: home use 1 Touch to adjust the temperature (right side of screen) and the Hold Until time (left side). The schedule will resume when the Hold Until time expires. Switch To Permanent Hold Switch to Permanent Hold 2 Touch to keep the same temperature until you change it or resume the program schedule.

  • Page 44: Overriding Schedules-Business

    Overriding schedules: business use Touch to adjust the temperature. It will be maintained until the hold time you set. • To change the hold time, touch the Hold Until arrow buttons. This time can be adjusted up to the maximum time set on the Override Duration screen in Advanced Preferences (page 61).

  • Page 45: Viewing Equipment Status

    Viewing equipment status 1 Touch MENU. MENU Equipment Status. 2 Select 3 Touch to view the status of all the equipment your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report data about the following systems: Equipment Status • Heating and cooling • Fan...

  • Page 46: Setting Vacation Hold-Home

    Setting vacation hold: home use This feature helps you save energy while MENU you are away, and restores comfortable settings just before you return home. Vaca�on Mode 1 Touch MENU. Vacation Mode. 2 Select 3 Touch to select the date you Next leave, then touch for further...

  • Page 47: Setting Holiday/Event Schedules- Business

    Setting holiday/event schedules: business use This feature helps you conserve energy MENU when the workplace is unoccupied for special events and holidays. Holiday Event Scheduler 1 Touch MENU. Holiday/Event Scheduler. 2 Select 3 Select the item you want to schedule. Custom events • Custom Events lets you set up other days for special schedules.

  • Page 48: Setting Custom Events-Business

    Setting custom events: business use This feature lets you customize temperature settings to be maintained during a specific event. You can set up an Custom events event for a specific date or day in a month. The thermostat resumes normal scheduling after the event.
  • Page 49 Setting custom events: business use Specific Date or Month/Weekday. 3 Select Date, you are prompted • For Specific to select the start date, settings, end date, and frequency for the event. • For Month/Weekday, you are Next prompted to select the month, day of the week, week of the month, settings, length of event, and frequency of the event.

  • Page 50: Setting Holiday Schedule-Business

    Setting holiday schedule: business use This feature lets you customize temperature settings to be maintained on specified national holidays. The thermostat resumes normal scheduling between selected holidays. US Holidays Canadian Holidays 1 Select from the Holiday/Event Scheduler menu. Add/Edit Holidays. A list of national 2 Select holidays is displayed.

  • Page 51: Setting Holiday Override-Business

    Setting holiday override: business use This feature lets you customize temperature MENU settings to be maintained from now until a specified date. The thermostat resumes normal scheduling on the date you select. Holiday Mode 1 Touch MENU. Holiday Mode 2 Select to display temperatures while you are away on holiday.

  • Page 52: Initiating Occupancy Mode-Business

    Initiating occupancy mode: business use This feature keeps temperature at an Press energy-saving level until you touch to start occupancy. When you arrive, touch the button to maintain a comfortable temperature while the room is occupied. Touch the buttons to set the Press to start temperature or the Hold Until time.

  • Page 53: Customizing Screen Color

    Customizing screen color You can customize your thermostat display MENU to match your décor. 1 Touch Menu. Color Themes Color Themes. 2 Touch 3 Select the name of a color to use a predefined background, or select Custom to define you own background color and text.

  • Page 54: Setting Preferences

    Setting preferences Preference menu options let you select MENU how the thermostat displays information or responds to certain situations. Preferences MENU and select Preferences. 1 Touch 2 Select an option and follow prompts: • Reminders • Utility Schedule Options • Backlight • Smart Response Technology • Advanced Preferences • Restore Default Schedule Done...

  • Page 55: Cleaning The Thermostat Screen

    Cleaning the thermostat screen When you select the Clean Screen MENU option, the screen is locked so you don’t accidentally change settings while you Clean Screen clean. 1 Touch MENU. Clean Screen. A prompt asks if you 2 Select want to clean the screen for 30 seconds. 3 Touch Yes.

  • Page 56: Adjusting Security Settings

    Adjusting security settings You can adjust security options to prevent MENU unauthorized changes to system settings. MENU Security Settings. 1 Touch and select Security Se�ngs Change Lock Mode. 2 Select 3 Select an option and follow prompts: Unlocked: Full access allowed. Change Lock Mode Partially locked: Only temperature can be changed.

  • Page 57: Software Updates

    Updates occur in the early morning. After your thermostat receives the software, it reboots, briefly displaying the Honeywell logo. The screen then shows “Updating software…” with a green progress bar. When the update is complete, your home screen will appear as usual.

  • Page 58: Unregistering Your Thermostat

    Unregistering your thermostat If you remove the thermostat from your Total Connect Comfort website account (for example, you’re moving and leaving the thermostat behind), follow these steps: 1 On mytotalconnectcomfort.com log into your account. 2 Under My Account, select Edit My Profile.

  • Page 59: Smart Response Technology

    Smart Response Technology This feature (home use only) allows the thermostat to “learn” how long the heating/ cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set. For example: Set the Wake time to 6:00 am, and the temperature to 70°.

  • Page 60: Pre-Occupancy Purge

    Pre-occupancy purge This business use feature turns on the fan 1 to 3 hours before each “occupied” time period, to provide a comfortable work environment when you arrive. 33-00006ES—01...

  • Page 61: Compressor Protection

    Compressor protection The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this “off” time, the message “waiting for equipment” is displayed on screen. 33-00006ES—01...

  • Page 62: Auto Changeover

    Auto changeover This feature is used in climates where both air conditioning and heating are used on the same day. When the system is set to Automatic, the thermostat automatically selects heating or cooling depending on the indoor temperature. Heat and cool settings must be at least 3 degrees apart.

  • Page 63: Setting Advanced Preferences

    Setting advanced preferences You can change options for a number of MENU system functions. Although many options, such as language and temperature indication Preferences settings are the same for all setups, others depend on the type of system you have. 1 Touch MENU.
  • Page 64 Setting advanced preferences Advanced Preferences Options (MENU > Preferences > Advanced Preferences) Screen Title Settings and Options Select Non-programmable or Programmable. Programmable uses Scheduling Options default or customized programming to automatically raise and lower temperature settings for different times of day. Temperature Indication Select Fahrenheit or Celsius.
  • Page 65 Setting advanced preferences Advanced Preferences Options (concluded) Screen Title Settings and Options Select No to begin recovery on schedule or Yes to ramp up Early Recovery for Heating temperature early. Select No to begin recovery on schedule or Yes to ramp down Early Recovery for Cooling temperature early.

  • Page 66: Changing System Setup

    Changing system setup If your needs change, you can change the MENU basic system settings you chose during thermostat installation (page 22). System Setup MENU. 1 Touch The thermostat displays a list of options. System Setup. The thermostat 2 Select displays the first screen of options that you can change.
  • Page 67 Changing system setup Note: Touch the orange Help button on any screen for more information. System Setup Options (MENU > System Setup) Screen Title Settings and Options Language English/Français/Español. Thermostat installed Home/Business (Thermostat is used in a residential (default) or commercial setting).
  • Page 68 Changing system setup System Setup Options (concluded) Screen Title Settings and Options Your heating system If you selected Hot Water or Steam on “Your system type,” select the type specific heating system here. Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires Number of cooling you have connected: ‘Y’...

  • Page 69: Frequently Asked Questions

    Frequently asked questions Q Will my thermostat still work if I lose my Wi-Fi connection? : A Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi. Q How do I find the password to my router? : A Contact the manufacturer of the router or check the router documentation.
  • Page 70 Frequently asked questions router has a good internet connection. On your computer, verify that you can open the site at mytotalconnectcomfort.com If you cannot open the site, switch off the internet modem for a few seconds, then power it back on. Q I registered on the Total Connect Comfort website but was unable to login using my new account.

  • Page 71: Getting Help And Responding To Alerts

    Getting help and responding to alerts Your thermostat offers two types of assistance, if these assistance options do not answer your questions, review the FAQs (pages 67-68) and Help troubleshooting tips (pages 71-72). On screen help Most displays include an orange Help button.
  • Page 72 Getting help and responding to alerts On screen alerts Your home screen will display a large orange button when you need to correct a Replace Air Filter setting or system problem. 1 Touch the button, the thermostat displays instructions for completing the Press for info task to which you were alerted.

  • Page 73: Troubleshooting

    Troubleshooting If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily. Display is • Check circuit breaker and reset if necessary. blank • Make sure power switch at heating and cooling system is on. • Make sure furnace door is closed securely. • Make sure C wire is connected (see page 11). Cannot change • Check that System Setup screen “Your thermostat controls” or “Your system setting system type” is set to match your heating and cooling equipment (see to Cool page 65).
  • Page 74 Troubleshooting Heat pump • Check your setting for System Setup screen “Type of changeover valve” to issues cool air make sure it is properly configured for your system (see page 66). in heat mode, or warm air in cool mode Heating or • Touch SYSTEM to set system to Heat. Make sure the temperature is set cooling system higher than the Inside temperature.
  • Page 75 Glossary C wire The “C” or common wire brings 24 VAC power to the thermostat from the heating/cooling system. Some older mechanical or battery operated thermostats may not have this wire connection. It is necessary for establishing a Wi-Fi connection to your home network. Heat Pump heating/cooling system Heat pumps are used to heat and cool a home.
  • Page 76 Regulatory information FCC Compliance Statement (Part 15.19) (USA only) Equipment interface module, thermostats and outdoor sensor This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: To comply with FCC and Industry Canada RF exposure limits 1 This device may not cause harmful interference, and for general population/ uncontrolled exposure, the antenna(s) 2 This device must accept any interference received, including...

  • Page 77: Limited Warranty

    Valley, MN 55422, or whether a replacement product can be sent to you. This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or malfunction was caused by damage which occurred while the product was in the possession of a consumer.
  • Page 80 Golden Valley, MN 55422 wifithermostat.com ® U.S. Registered Trademark. Apple, iPhone, iPad, iPod touch and iTunes are trademarks of Apple Inc. All other trademarks are the property of their respective owners. © 2013 Honeywell International Inc. 33-00006ES—01 M.S. 07-13 Printed in U.S.A.

Table of Contents