Samsung SCG20 Notes On Usage
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SCG20/SCG19
・ Please keep the software
up-to-date. For details on how to
update the software, please refer to
the "取扱説明書 詳細版 (Full
Instruction Manual)" (Japanese).
・ In this manual, "Galaxy S23 Ultra /
Galaxy S23" is usually referred to
as the "product".
・ Company names and product
names referred to in this manual
are trademarks or registered
trademarks of respective compa-
nies. The TM and ® marks may be
omitted in this manual.
Notes on Usage
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Summary of Contents for Samsung SCG20

  • Page 1 SCG20/SCG19 Notes on Usage ・ Please keep the software up-to-date. For details on how to update the software, please refer to the "取扱説明書 詳細版 (Full Instruction Manual)" (Japanese). ・ In this manual, "Galaxy S23 Ultra / Galaxy S23" is usually referred to as the "product".
  • Page 2: Table Of Contents

    Contents Contents …………………………… ii Notes on Usage …………………… 1 For Using the Product ……………………… 1 Safety Precautions (Observe Strictly) …… 4 Material List …………………………………… 29 Handling Precautions ………………………… 32 Precautions for Waterproofness/ Dustproofness ………………………………… 40 ® Notes on using Bluetooth ®...
  • Page 3: Notes On Usage

    Notes on Usage For Using the Product Before you start using the product, be sure to read the "Safety Precautions" to ensure correct use. Before considering that there is a malfunction, please refer to the " 故障とお考えになる前に (Troubleshooting)" from " 取扱説明書 詳細版 (Full Instruction Manual)"...
  • Page 4 • The Company is not liable for any incidental damages (change/disappearance of saved content, loss of business income, disruption of business, etc.) arising from use of or inability to use the product. • The Company is not liable for any damages or lost profits resulting from failure to observe the described content of "...
  • Page 5 * "The Company" as appears in this manual refers to the following companies: Sold by: Contracted Carrier Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd. ◎ Reproduction of the content of this manual in part or in whole is prohibited.
  • Page 6: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, read the precautions below to ensure safe use and handling. ■ These precautions are intended to protect you and others around you. Read and follow them carefully to avoid injury, damage to the product or damage to property.
  • Page 7 ■ Explanation of Prohibition and Mandatory graphical symbols used in this manual Indicates an action that is not allowed. Don’t Indicates that disassembly is not allowed. disassembly Indicates that use in a place where the product is likely to get wet or allowing the product to get wet is not allowed.
  • Page 8 ■ Precautions common to the product main unit, internal battery, charging equipment, SIM card, S Pen (used only with the Galaxy S23 Ultra), accessory devices Danger Do not use, store, or leave the product in a place subject to high temperature or in places where heat builds up (such Don’t as close to fires or heating devices,...
  • Page 9 Do not charge the product if it is wet with liquids (drinking water, sweat, seawater, pet urine, etc.). Also, do not Don’t charge the product in a place exposed to water such as in a bathroom or near a humidifier. May cause fire, burns, injuries, electric shocks, etc.
  • Page 10 The back cover of this product cannot be removed. Do not attempt to remove it. Also, do not attempt to remove the Don’t rear cover or force it into the product if the product is swollen caused by a swollen internal battery or other reason. Doing so may cause fire, burns, or injury.
  • Page 11 Warning Do not subject the product to strong forces, impacts or vibration such as being dropped, being stepped on, or Don’t being thrown, etc. May cause fire, burns, injuries or electric shocks, etc. Do not allow conductive foreign objects (metal pieces, pencil lead, etc.) to come into contact with the charging jack or Don’t external connection terminals, and do...
  • Page 12 Turn the product OFF near high- precision electronic control equipment or electronic equipment using low- power signals. Failure to do so may cause the equipment to fail or malfunction. * Examples of electronic equipment to avoid Hearing aids, implanted pacemakers or defibrillators, other electronic medical and other automatic control equipment, etc.
  • Page 13 If the product exhibits any abnormalities such as unusual odor, noise, smoke, heat, discoloration, or deformation during use, charging, or storage, take safety precautions and perform the following operations. • Remove the power plug from the outlet. • Turn the product OFF. If the above operations are not performed, this may cause fire, burns, injuries or electric shocks, etc.
  • Page 14 Do not place the product within reach of infants or where pets can touch it. Please pay particular attention to the Don’t storage places for small parts such as SIM card tray and SIM card removal tool (sample), etc. May be accidentally swallowed, or cause injuries, electric shocks, etc.
  • Page 15 ■ Main unit Danger Do not put the product in a fire or attempt to heat it. May cause fire, burns or injuries, etc. Don’t Do not puncture with a sharp object (nail, etc.), strike with a hard object (hammer, etc.), stomp on, or apply Don’t excessive force on the product.
  • Page 16 Do not look at a flashing screen for a long time. May cause seizure or loss of Don’t consciousness, etc. Do not put liquids (drinking water, sweat, seawater, pet urine, etc.) or foreign objects such as metal fragments and Don’t flammable materials into SIM card slot.
  • Page 17 When you talk by setting hands-free, ringtone is sounding loudly or during standby, keep the product away from your ear. And, when connecting the headphones/ microphone, etc. to the product and play a game, video or music, etc. adjust the volume moderately. When using the hands-free call, loud noise sounds from the product.
  • Page 18 Should the internal battery leak or emit a strange odor, stop using the product immediately and move it away from fire. The leaked fluid may catch fire and may cause ignition or explosion, etc. Be careful to prevent pets and other animals from biting the product.
  • Page 19 If the internal battery leaks out, do not make the substance contact with your skin of face or hands, clothes, etc. Don’t May cause eyes or skin problems, etc. If the substance gets into your eyes or mouth, etc. or comes into contact with your skin or clothes, rinse with clean water immediately.
  • Page 20 When watching the display, take a certain distance from the display in a fully bright place. Watching the display in the dark or watching too close may cause diminished eyesight, etc. ■ Charging equipment Warning Do not use the specified charging equipment (sold separately) or the wireless charger (sold separately) code Don’t...
  • Page 21 When plugging or unplugging the specified charging device (sold separately) into the outlet, do not allow Don’t metal objects to come into contact with May cause fire, burns or electric shocks, etc. Do not connect the voltage converter (travel converter for overseas travel, etc.) to the specified charging Don’t equipment (sold separately).
  • Page 22 Only use with the specified power source and voltage. When charging the product overseas, use the specified charging equipment (sold separately) that can be used overseas. If incorrect power source and voltage is used, this may cause fire, burns or electric shocks, etc.
  • Page 23 If you have electronic medical equipment such as an implanted cardiac pacemaker or an implanted cardioverter-defibrillator equipped, consult a doctor about the use of the wireless charger (sold separately). The product's signals may affect the performance of electronic medical equipment. When unplugging and plugging in the specified charging equipment (sold separately) from and into the product,...
  • Page 24 Always unplug the power plug from the outlet when cleaning the product. Cleaning while still plugged in may cause Unplug fire, burns or electric shocks. Caution Do not touch a specified charging equipment (sold separately) continuously that has been connected Don’t to the outlet.
  • Page 25 ■ Use of the product near medical equipment and inside a medical facility Warning Wearers of the electronic medical equipment such as implanted pacemakers or defibrillators must carry and use the product at least 15 cm away from the implanted device. The product's signals may affect the operation of the electronic medical equipment.
  • Page 26 When using the product in a medical facility, be sure to observe the regulations of the facility. The product's signals may affect the operation of the electronic medical equipment. ■ S Pen (used only with the Galaxy S23 Ultra) Danger Do not put S Pen in a fire or attempt to heat it.
  • Page 27 Warning Do not point S Pen toward others. May cause injuries or loss of sight, etc. Don’t As there are usage restrictions in an airplane, follow the instructions from the airline. S Pen's signals may adversely affect on- board electronic equipment. If you commit any prohibited acts, such as using the phone in an airplane, you will be punished in accordance with the law.
  • Page 28 Caution Do not swing the product holding S Pen when it is attached to the main unit of the product. Don’t May cause accident such as injuries, etc. Do not dispose with regular trash. May cause fire, burns, injuries, etc. Environmental damage may also be Don’t caused.
  • Page 29 ■ SIM card removal tool (sample) Warning The tip of the SIM extraction pin (sample) is sharp. Do not use the pin against yourself or others. Don’t Doing so might hit yourself or other people resulting in injuries or loss of sight. Caution If you experience any skin problems as a result of using the SIM card removal...
  • Page 30 ■ USB cable (CtoC) (sample) Warning Do not use in places subject to direct splashing with water, pet urine or other liquids. No liquids May cause overheating, fire, electric shocks, injuries or short circuiting of electronic circuits. Caution If you experience any skin problems as a result of using the USB cable (CtoC) (sample), stop using it immediately and seek medical attention.
  • Page 31: Material List

    Material List ■ Main unit (Galaxy S23 Ultra) Part Material Surface treatment Display (touch Glass AF coating panel) Exterior case Aluminum Anodizing (side, top, bottom) SIM card tray SIM card tray Aluminum Anodizing (side) SIM card tray Silicone (rubber gaskets) Rear cover Glass AF coating...
  • Page 32 ■ Main unit (Galaxy S23) Part Material Surface treatment Display (touch Glass AF coating panel) Exterior case Aluminum Anodizing (side, top, bottom) SIM card tray SIM card tray Aluminum Anodizing (side) SIM card tray Silicone (rubber gaskets) Rear cover Glass AF coating Side key, Volume Aluminum...
  • Page 33 ■ S Pen (used only with the Galaxy S23 Ultra) Part Material Surface treatment Main unit Painting Pen button Aluminum Anodizing Knock part Aluminum Anodizing Pen tip Elastomer ■ SIM card removal tool (sample) Part Material Surface treatment Main unit SUS304 Barrel polishing...
  • Page 34: Handling Precautions

    Handling Precautions The following precautions are the main items that provided to prevent the product from getting a malfunction and to ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use. For details, please refer to the " 取扱説明書 詳細版 (Full Instruction Manual)"...
  • Page 35 • Use the product as far away as possible from a landline phone, TV, radio, etc., may cause affect the product. • The product may become warm while charging etc., depending on the situations, but this is not abnormal. • Do not place the product near corrosive chemicals or in places where corrosive gas is generated.
  • Page 36 ■ Main unit • The battery for the product is built-in and cannot be replaced by yourself. Please contact the "Inquiries" in the end of this manual to replace the battery. • Never use modified product. Use of a modified device violates the Radio Law and the Telecommunications Business Act.
  • Page 37 • Do not cover the proximity/light sensor with your finger or put a sticker on it. If you do so, the light sensor may not be able to respond to ambient light and may not work properly. ■ Touch Panel •...
  • Page 38 ■ Internal battery (The internal battery of the product is a lithium-ion battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. • At extremely high or low temperatures, such as if you leave the product in a closed car during summer, the capacity of the internal battery decreases and so will the amount of time it can be...
  • Page 39 ■ SIM card • Do not forcibly remove or insert the SIM card. • You are responsible for any damage caused by inserting your SIM card into some other IC card reader/writer, etc. • Do not put stickers, etc. on the SIM card. •...
  • Page 40 • The S Pen has a internal battery, which cannot be replaced by the customer. • After the S Pen's internal battery is charged, it gradually discharges even if the S Pen is not being used. The battery is charged when the S Pen is inserted into the product.
  • Page 41 ■ Copyrights and rights of portrait • You are not allowed to copy, distribute, publish, modify or edit the data you shot, recorded or downloaded using the product without the consent of the copyright holder, except for permitted by copyright law such as reproduction or quotation for private use.
  • Page 42: Precautions For Waterproofness/Dustproofness

    Precautions for Waterproofness/Dustproofness • The product (for Galaxy S23 Ultra, including the S Pen) is waterproof to IPX5 equivalent and IPX8 equivalent protection level (JIS C 0920), as well as dustproof equivalent to the IP6X standard (based on in-house testing) when the SIM card tray is fully installed.
  • Page 43 • Do not immerse the product in or splash the product with liquid other than tap water (seawater, pool, hot spring, soap water, detergent water, water with bath salts in it, alcohol, beverages, seasonings, etc.). Also, do not use the product in places subject to splashing with pet urine.
  • Page 44 • If the product gets wet, drain the water and wipe off the water with a soft, dry, clean cloth. For details, please refer to the " 取扱説明書 詳細版 (Full Instruction Manual)" (Japanese). Charging Accessories and optional devices are not waterproof.
  • Page 45: Notes On Using Bluetooth ® / Wireless Lan (Wi-Fi ® ) Functions

    ® Notes on using Bluetooth ® Wireless LAN (Wi-Fi ) Functions ® • The Bluetooth function and wireless LAN ® (Wi-Fi ) function of the product (for Galaxy S23 Ultra, including the S Pen) conform to the domestic standards of Japan, FCC standards and EC Declaration, and have been certified.
  • Page 46 2.4 GHz frequency band precautions ® The frequencies used by the Bluetooth and wireless ® LAN (Wi-Fi ) function of the product (for Galaxy S23 Ultra, including the S Pen) are in the 2.4 GHz band. In this frequency band, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license to use, such as factory production lines, specific small power...
  • Page 47 ◎ The connections between the product and all ® ® other Bluetooth and wireless LAN (Wi-Fi devices have not been confirmed. Therefore, ® connections with all Bluetooth and wireless ® LAN (Wi-Fi ) devices are not guaranteed. ◎ The product supports security features for wireless communications that are compliant ®...
  • Page 48 ® ® Bluetooth and wireless LAN (Wi-Fi ) functions of the product (for Galaxy S23 Ultra, including the S Pen) use frequencies in the 2.4 GHz band. ® • Bluetooth function: 2.4FH1/XX8 The product (for Galaxy S23 Ultra, including the S Pen) uses the 2.4 GHz band.
  • Page 49: Notes On Data Communication Charge

    Notes on Data Communication Charge • Since a constant Internet connection is possible with the product, data communication may be performed automatically by some applications, resulting in high data communication charges. Therefore, subscription to a data communication charge discount service or flat late plan is recommended.
  • Page 50: Appendix

    Appendix After-Sales Service ■ When asking for repair For repair, please contact the Repair and Delivery Support Center. During the Repairs will be done based on the terms of services of the free-of warranty charge repair warranty described. period Outside the We shall repair the product for a charge as requested by the warranty...
  • Page 51 • Accessories (for Galaxy S23 Ultra, except for the S Pen) and samples other than the product main unit are not covered by the free-of-charge repairs warranty. ■ Performance parts for repair The Company retains performance parts for repair of the product main unit and its peripherals for four years after discontinuation of production.
  • Page 52 4. Depending on how damaged the product is, repair may not be possible. 5. The Company assumes no responsibility for any damages or lost profits incurred as a result of the failure of the product's equipment. 6. The Company assumes no responsibility if an accident occurs in the event that you connect a device that is not designed to be used with the product.
  • Page 53: Fcc Rf Exposure Information

    FCC RF Exposure Information The product has been certified of Federal Communications Consortium (FCC). For details, please refer to the " 取扱説明書 詳細版 (Full Instruction Manual)" (Japanese). Export Administration Regulations The product and its accessories may be subject to the Japan Export Administration Regulations ("Foreign Exchange and Foreign Trade Law"...
  • Page 54: Intellectual Property Rights

    Intellectual Property Rights Trademarks The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. ® • The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. ® ®...
  • Page 55 au Support App/Website ■My au app You can check usage charges, points, contract details, etc., and perform various procedures. * If you are using povo, please check with the povo2.0 app/povo1.0 app. Check here to download http://kddi-l.jp/mFH (Japanese) ■au Support (web) There are various support information that will be useful when you are in trouble.
  • Page 56 UQ mobile Support App/Website ■My UQ mobile (app) You can check the remaining amount of data, the billing amount, and the subscription status of various services. One-touch communication mode switching. Check here to download http://kddi-l.jp/FJ7 (Japanese) ■UQ mobile Support (web) There are various support information that will be useful when you are in trouble.
  • Page 57 Repair and Delivery Support / Repair and Delivery Support with Cloud Service for Members Repair and Delivery Support From au cell phones / UQ mobile (7 days a week / Toll free) / general subscriber phones Troubleshooting/replacement 0120-925-919 phone delivery service reception (Business hours 9:00 - 20:00)
  • Page 58 Phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing logo regardless of brand and manufacturer to protect the environment and reuse valuable resources. April 2023, 1st Edition Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd.

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Galaxy s23 ultraGalaxy s23Scg19

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