Philips sonicare 3200 Series - Toothbrush Manual

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Important safety information

Only use the product for its intended purpose. Read this important information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Your Philips Sonicare

Fig. 1

1. Travel cap
2. Brush head
3. Handle
4. Power on/off and mode button
5. Brushing modes
6. Battery indicator
7. Charger
8. UV travel case (HX2471/04 only)
9. USB-C cable (HX2471/04 only)

Note: Appearance may slightly differ, depending on the model.

Note: Power adapter not included. Only use 5V IPX4 adapter. It is recommended to use a Philips adapter; see the Philips website for current information.

Getting started

Attaching the brush head

1. Align the brush head so the bristles point in the same direction as the front of the handle.
   
2. Press the brush head down onto the metal shaft until there is a small 1-2mm gap. (Fig. 3)
   

Note: It is normal to see a slight gap between the brush head and the handle (Fig. 3). This allows the brush head to vibrate properly.

Charging your Philips Sonicare

1. Place the power toothbrush handle on the charger (Fig. 4).
   
2. Your toothbrush continues to charge until it is fully charged.

Note: It can take up to 10 hours to fully charge the battery, but you can use the toothbrush before it is fully charged.

Using your Philips Sonicare toothbrush

If you are using your Sonicare toothbrush for the first time, it is normal to feel more vibration than when using a non-electric toothbrush. It is common for first time users to apply too much pressure. Only apply gentle pressure and let the toothbrush do the brushing for you. Please follow brushing instructions below for the best experience.

Brushing instructions

1. Place the toothbrush bristles against the teeth at a slight angle (45 degrees) (Fig. 5), pressing gently to make the bristles reach the gumline or slightly beneath the gumline.
   
   Note: Do not turn on the toothbrush until the brush head is against your teeth.
2. Press the power on/off button to turn on the Philips Sonicare.
   Note: Keep the center of the brush in contact with the teeth at all times.
3. Gently keep the bristles placed on the teeth and in the gumline. Brush your teeth with small back and forth motion so the bristles reach between the teeth. Continue this motion throughout your brushing cycle.
   Note: The bristles should slightly flare. Do not scrub. It is not recommended to scrub as you would with a manual toothbrush.
4. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth (Fig. 6).
   
   Note: To make sure you brush evenly throughout the mouth, divide your mouth into 4 sections using the Quadpacer feature (see chapter 'Features').
5. Begin brushing in section 1 (outside upper teeth) and brush for 30 seconds before you move to section 2 (inside upper teeth). Continue brushing in section 3 (outside lower teeth) and brush for 30 seconds before you move to section 4 (inside lower teeth) (Fig. 7).
   
6. After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. You can also brush your tongue, with the toothbrush turned on or off, as you prefer (Fig. 8).
   
   Note: To switch off the power toothbrush, hold down the power button for 3 seconds or more.

Your Philips Sonicare toothbrush should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.

Battery status

This Philips Sonicare toothbrush is designed to provide at least 60 brushing sessions after fully charged for 10 hours, each session lasting 2 minutes.
When the battery is low, the battery indicator starts to flash.

Note: When the battery is completely empty, the toothbrush switches off. Place the handle on the charger to charge it.

Note: To keep the battery fully charged at all times, you may keep your Philips Sonicare toothbrush on the charger when not in use.

Note: Battery usage time is expected to reduce over product life time.

Features

Brushing modes

Your power toothbrush is equipped with five different modes:

Clean
For exceptional everyday clean. (2 minutes).

Gum Care
Gentle cleaning of gums (2 minutes)

White
Removes stains on teeth (2 minutes)

Sensitive
Gentle cleaning for sensitive gums and teeth (2 minutes).

Refresh
Quick cleaning (1 minute)

Note: When you use the toothbrush for the first time, the default mode is ‚clean'.

To toggle between the brushing modes:

• Press a second time within 3 seconds to change the brushing mode.
• After the toothbrush has been on five seconds, if you want to change modes, you'll need to turn the toothbrush off, then on and press the power button within 3 seconds.

Smartimer

The Smartimer indicates that your brushing cycle is complete by automatically turning off the toothbrush at the end of the brushing cycle.
Dental professionals recommend brushing no less than 2 minutes twice a day.

Note: The timer for Refresh mode is 1 minute.

Quadpacer

The Quadpacer is an interval timer that has a short pause every 30 seconds (15 seconds in the Refresh mode) to remind you to brush the 4 sections of your mouth evenly and thoroughly (Fig. 7).

Cleaning

You should clean your Philips Sonicare toothbrush regularly to remove toothpaste and other residue. Failure to clean your Philips Sonicare toothbrush may result in an unhygienic product and damage to it may occur.

Do not clean brush heads, the handle or the charger in the dishwasher.

Do not clean with boiling hot water.

Toothbrush handle

1. Remove the brush head and rinse the metal shaft area with warm water (Fig. 9).
   
   Make sure you remove any residual toothpaste.
   
   Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.

Note: Do not tap the handle on the sink to remove excess water.

Brush head

1. Rinse the brush head and bristles after each use (Fig. 10).
   

Charger

Storage

If you are not going to use the product for a long time, unplug it, clean it (see chapter ‚Cleaning') and store it in a cool and dry place away from direct sunlight.

Replacement

Brush head
Replace Philips Sonicare brush heads every 3 months to achieve optimal results. Use only Philips Sonicare Gentle White brush heads compatible with Philips Sonicare 3200 Series handle.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.

Problem	Possible cause	Solution
I cannot fully attach the brush head. There is a gap between the brush head and handle.		This is normal. A small gap is necessary to allow movement in order to deliver the vibrations needed to clean your teeth.
My Philips Sonicare toothbrush vibration is less powerful than before	The brush head is too close to the body of the handle	Remove the brush head from the handle and re-set it on the metal shaft leaving small gap. (1-2mm)
I have charged my toothbrush, but it only works for a short time	The toothbrush handle is not placed vertically on the charger, resulting in no charge	Place handle vertically on charger base and make sure the charger is plugged in.
The toothbrush stops working	The battery is empty	Charge the toothbrush handle on the charger.
The UV travel case is not working (HX2471/04 only).		Ensure the cover is closed, ensure UV travel case is connected to the power adapter.

Recycling

Removal of built-in rechargeable battery
The built-in rechargeable battery must only be removed by a qualified professional when the appliance is discarded. Before removing the battery, make sure that the appliance is disconnected from the wall socket and that the battery is completely empty.

Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the rechargeable battery.

When you handle batteries, make sure that your hands, the product and the batteries are dry.

To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.

Only remove the rechargeable battery when you discard the product. Before you remove the battery, make sure that the product is disconnected from the wall socket and that the battery is completely empty.

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.

Warranty restrictions
The terms of the international warranty do not cover the following:

www.philips.com/Sonicare

All rights reserved. Philips and the Philips shield are trademarks of KPNV. Sonicare and the Sonicare logo are trademarks of Philips
Oral Healthcare, LLC and/or KPNV.
©2021 Koninklijke Philips N.V. (KPNV).

Documents / Resources

References

• Product registration | Philips
• Philips Customer Service Support - Home | Philips
• Sonicare Electric Toothbrushes | Philips

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