Bosch WAL28PH0GC User Manual And Installation Instructions
Bosch WAL28PH0GC User Manual And Installation Instructions

Bosch WAL28PH0GC User Manual And Installation Instructions

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WAL28PH0GC
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User manual and installation
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Summary of Contents for Bosch WAL28PH0GC

  • Page 1 Washing machine WAL28PH0GC [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    35 General information...... 4 Preparing the laundry ..... 35 Intended use........ 4 Sorting laundry ....... 36 Restriction on user group.... 4 Freshening up laundry .... 36 Safe installation ........ 5 Degrees of soiling ...... 36 Safe use ........... 7 Care symbols on the care labels ... 36 Safe cleaning and maintenance.. 9 Detergents and care products..
  • Page 3 Activating Wi-Fi on the appliance... 45 Deactivating Wi-Fi on the appli- ance.......... 45 Software update ...... 45 Resetting the appliance network settings ........... 45 Data protection....... 46 Basic settings........    47 Overview of the basic settings .. 47 Changing the basic settings .. 47 Cleaning and servicing ....   47 Tips on appliance care.... 47 Cleaning the drum...... 48 Cleaning the detergent drawer .. 48...
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Read the information on intended use to ensure that you use the appliance correctly and safely.
  • Page 5: Safe Installation

    Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡...
  • Page 8 en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Act- ive oxygen can cause eyes to water and irritate the mucosa. ▶...
  • Page 10 en Safety ¡ An ingress of moisture can cause an electric shock. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessor- ies is dangerous. ▶...
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
  • Page 12: Installation And Connection

    en Installation and connection Do not use cleaning products ATTENTION! ▶ with a high alcohol content. Objects remaining in the drum that Do not use hard scouring pads are not designed for operation with ▶ or cleaning sponges. the appliance may cause material Clean the appliance with nothing damage and damage to the appli- ▶...
  • Page 13: Contents Of Package

    Installation and connection en Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Cover caps Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation location Requirements ¡ If the appliance is installed in On a wall Do not trap the hoses areas exposed to frost or out- between the wall and doors, frozen residual water may the appliance. damage the appliance and frozen hoses may crack or split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Note: Stellen Sie sicher, dass Sie das Note: Observe the draining heights. Gerät an einen Wasserzulauf mit The maximum draining height is einer Sicherheitseinrichtung gegen 100 cm. Trinkwasserverunreinigung durch Drainage into a si- Secure the connec- Rückfließen (gem. DIN EN 1717) an- phon tion point with a (24–...
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 18: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Reduce the washing temperature for Environmental protection and saving energy Environmental protection lightly and normally soiled laundry. and saving energy At low temperatures, the appliance consumes less energy. For light to Environmental protection and saving energy normal soiling, lower temperatures Disposing of packaging than indicated on the care label...
  • Page 19: Energy Saving Mode

    Environmental protection and saving energy en Energy saving mode If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. All displays go out and flashes. Energy-saving mode ends when you use the appliance again, e.g. if you open or close the door.
  • Page 20: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 21: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 40 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
  • Page 22 en Familiarising yourself with your appliance the display. You can change or deac- tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
  • Page 23: Display

    Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 24 en Display Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the Drum Clean ‫الحلة‬...
  • Page 25: Buttons

    Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
  • Page 26 en Buttons Button Selection Description ⁠ 3s (Child Lock 3 ¡ Activate Activate or deactivate the childproof lock. sec. ) Disable the control panel to prevent unwanted or ¡ Deactivate accidental operation. If the childproof lock is activated and the appli- ance has been switched off, the childproof lock remains activated.
  • Page 27 Programmes en ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28: Programmes

    en Programmes ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ActiveOxygen Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Pedestal with drawer Install the appliance at a raised WMZ20490 height so that it can be easily loaded and unloaded. A laundry basket for transport- ing the laundry has been integ- rated into the drawer.
  • Page 35: Laundry

    Laundry en Pull out the detergent drawer. Press (Start / Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 39 Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- Pour washing powder into com-...
  • Page 36: Sorting Laundry

    en Laundry – Separate items of laundry and Wash new coloured items shake them out separately the first time you – Wash large and small items of wash them. laundry together – "Soiling" → Page 36 – Dab fresh stains with soapy wa- –...
  • Page 37: Detergents And Care Products

    Detergents and care products en Symbol Washing process Recommended programme ⁠ ⁠ Gentle Easy Care ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
  • Page 38: Detergent Dosage

    en Detergents and care products Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
  • Page 39: Basic Operation

    Basic operation en Requirement: A programme has Basic operation Basic operation been set. Adjust the programme settings. ▶ Basic operation Switching on the appliance The programme settings are not saved permanently for the pro- Press ▶ gramme. Saving the programme set- tings You can save your individual pro- gramme settings as favourites.
  • Page 40: Using A Measuring Aid For Liquid Detergent

    en Basic operation Open the door. Press down on the insert and re- move the detergent drawer. Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door.
  • Page 41: Adding Detergent And Care Product

    Basic operation en Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 21 If required, add the care product. Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
  • Page 42: Cancelling The Programme

    en Childproof lock Cancelling the programme Switching off the appliance Once the programme has started, Wipe the rubber gasket dry and re- you can cancel it at any time. move any foreign objects. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
  • Page 43: Home Connect

    Home Connect  en Home Connect settings Home Connect Home Connect Adapt Home Connect to your needs. This appliance is network-capable. Home Connect You can find the Home Connect set- Connecting your appliance to a mo- tings in the basic settings for your ap- bile device lets you control its func- pliance.
  • Page 44: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Function

    en Home Connect a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Home Con- nect Error, the appliance is not connected to the home network. Call up the Wi-Fi settings on the Check whether your appliance is ‒...
  • Page 45: Connecting Your Appliance To The Home Connect App

    Home Connect  en Carry out the steps in the Press and hold for approx. 3 Home Connect app to connect the seconds. appliance. Set the programme to position 4. a If the display shows con and a The display shows Con. lights up permanently, the appli- Press repeatedly until the dis- ance is connected to the home...
  • Page 46: Data Protection

    en Home Connect Set the programme to position 5. a The display shows rES. Press a The display shows Yes. Press a The network settings are reset. a If End is shown on the display, the network settings are reset. Tip: If you wish to operate your appli- ance again via the Home Connect app, you will need to reconnect it to the Wi-Fi and to the Home Connect...
  • Page 47: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
  • Page 48: Cleaning The Drum

    en Cleaning and servicing Press down on the insert and re- Keep the appliance This allows the resid- move the detergent drawer. door and detergent ual water to dry, redu- drawer open after cing odours in the ap- use. pliance. Cleaning the drum If you often wash at a washing tem- perature of 40 °C and lower or the appliance has not been used for a...
  • Page 49: Descaling

    Cleaning and servicing en Fit the insert and lock it into place. Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
  • Page 50 en Cleaning and servicing Slide a sufficiently large receptacle CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 51: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Loosen the hose clamp and care- Cleaning the drain pump fully remove the water outlet hose. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 52: Cleaning The Water Inlet Filter

    en Cleaning and servicing Clean the filter with a small brush. Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
  • Page 53: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 54 en Troubleshooting Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 49 "E:30 / -10" The water pressure is low. No remedial action possible. The filter in the water inflow "Clean the water inflow filter" ▶...
  • Page 55 Troubleshooting en Fault Cause Troubleshooting lights up. Press to start the programme. flashes. Door is not closed. Close the door. Press to start the programme. All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 62 The appliance is not work- The mains plug of the power Connect the appliance to the power ▶...
  • Page 56 en Troubleshooting Fault Cause Troubleshooting The water is not draining. Drain pipe or water outlet Clean the drain pipe and the water ▶ hose is blocked. outlet hose. Drain pipe or water drain Ensure that the drain pipe and wa- ▶ hose is caught or jammed.
  • Page 57 Troubleshooting en Fault Cause Troubleshooting The programme duration The unbalanced load detec- Not a fault – no action required. ▶ changes during the wash tion system eliminates an im- Note: When loading, where possible, cycle. balance by repeatedly redis- place large and small items of laundry tributing the laundry.
  • Page 58 en Troubleshooting Fault Cause Troubleshooting High spin speed not Note: Where possible, mix large and reached. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin ‫  عصر‬programme. ▶ The spin programme does Drain pipe or water outlet Clean the drain pipe and the water ▶...
  • Page 59 Troubleshooting en Fault Cause Troubleshooting Creasing. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric. → "Programmes", Page 27 Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶...
  • Page 60 en Troubleshooting Fault Cause Troubleshooting → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off. ▶ network. ance", Page 45 Wi-Fi is activated but a con- Ensure that the home network is nection to your home net- available. work cannot be established.
  • Page 61: Emergency Release

    Transportation, storage and disposal en Emergency release Inserting the transit bolts To remove the laundry in the event of Secure the appliance for transporta- a power failure, for example, you can tion using transit bolts in order to pre- manually release the door. vent damage.
  • Page 62: Using The Appliance Again

    en Customer Service Insert the power cord into the With redundant appliances, unplug ▶ holder and tighten all four the power cord. Then cut through screws for the transit bolts with a the cord and damage the lock on WAF 13 wrench ⁠...
  • Page 63: Product Number (E-Nr.) And Production Number (Fd)

    Technical specifications en Detailed information on the warranty ¡ A claim can only be made under period and terms of warranty in your the guarantee if the appliance has country is available from our after- been correctly installed and con- sales service, your retailer or on our nected with Aqua-Stop according website.
  • Page 64: Declaration Of Conformity

    Power consumption ¡ Off mode: 0,12 W Declaration of Conformity Declaration of Conformity ¡ Left-on mode: 0,50 W Robert Bosch Hausgeräte GmbH Declaration of Conformity ¡ Time until the net- hereby declares that the appliance worked standby with Home Connect functionality...
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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