Table of contents Safety .......... 4 Laundry.......... 33 General information...... 4 Preparing the laundry ..... 33 Intended use........ 4 Sorting laundry ....... 34 Restriction on user group.... 5 Degrees of soiling ...... 34 Safe installation ........ 5 Care symbols on the care labels ... 34 Safe use ........... 7 Detergents and care products..
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Customer Service...... 63 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 43 duction number (FD) ...... 63 Connecting the appliance to the energy manager ...... 43 Consumption values..... 64 Activating Wi-Fi on the appliance... 44 Deactivating Wi-Fi on the appli- Technical specifications....
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start / Reload / ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
en Installation and connection Drainage into a plastic pipe with rubber sleeve or into a gully. ¾˝ Fix and secure the wa- ter outlet hose with an min. "elbow" → Page 32. 10 mm Connecting the appliance to the min. 17 mm electricity supply Note: Please read the information in the "Safety"...
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Compartment II: ¡ Detergent for main wash Below is an overview of the structure ¡ Water softener of the detergent drawer. ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡...
en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 ...
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description...
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Buttons en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
Laundry en Pour approx. 1 litre of tap water Press Start / Reload / Pause into compartment II. to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End . Start the first wash cycle or press ...
en Laundry – Separate items of laundry and To improve washing results and ▶ shake them out prevent discolouration, sort the – Wash large and small items of laundry according to the following laundry together criteria before washing. – Dab fresh stains with soapy wa- –...
Detergents and care products en Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing ¡...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 33 required "programme" → Page 26. Open the door. If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 37. Separate the laundry and place it in the drum.
en Basic operation Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the "Safety" → Page 4 and "Preventing material damage"...
Basic operation en Push in the detergent drawer. Close the door. Press Start / Reload / Pause Starting the programme Cancelling the programme Note: If you want to change the time until the programme ends, set the Once the programme has started, "Ready in"...
en Childproof lock Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two Child ▶ Lock push 3 sec. buttons for ap- prox. 3 seconds. a The display shows ...
Home Connect en Home Connect services in your coun- Connecting the appliance to a try. You can find information about WLAN home network (Wi-Fi) this at: www.home-connect.com. with WPS function ¡ → "Connecting the appliance to a WLAN home network (Wi-Fi) with Using your router's WPS function is WPS function", Page 41 the simplest way to connect the ap- ¡...
en Home Connect "Connect your appliance to the Connect the mobile device to the Home Connect app." → Page 43 Home Connect Wi-Fi network and enter the password (key) Home- Connect. Connecting the appliance to a a Your mobile device now connects WLAN home network (Wi-Fi) to the appliance.
Home Connect en Press Start / Reload / Pause Connecting your appliance to a The appliance is connected to the the Home Connect app smart energy system (energy man- ager). Requirements a If the appliance has connected to ¡ The appliance is connected to the the energy manager successfully, WLAN home network (Wi-Fi).
en Home Connect Note Software update Flex Start is deactivated for safety Requirement: The display shows reasons in the following circumstances: Upd. ¡ Press Start / Reload / Pause ¡ Open the door. Press and hold Remote Start ¡ Switch off the appliance. approx.
(to ensure a secure data connection). Declaration of conformity: Robert ¡ The current software and hardware Bosch Hausgeräte GmbH hereby de- version of your appliance. clares that the appliance with ¡ Status of any previous reset to Home Connect functionality (COM1 / factory settings.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
Cleaning and servicing en Press Spin Speed and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
en Cleaning and servicing Press out the insert upwards from below. Push in the detergent drawer. Descaling Clean the detergent drawer and in- sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
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Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Make sure that the impeller in the Cleaning the drain pump drain pump can be rotated. Note: Please read the information in Insert the maintenance flap and the "Safety" → Page 4 and "Prevent- lock it into place. ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Cleaning and servicing en Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
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en Cleaning and servicing Requirement: The water inlet hose is empty. → "Emptying the water inlet hose", Page 51 Disconnect the hose from the rear of the appliance. Clean the filter with a small brush. Use pliers to remove the filter. Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause troubleshooting The filters in the water inflow "Clean the filters in the water in- ▶ flow" → Page 51. are blocked. The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶...
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en Troubleshooting Fault Cause troubleshooting The programme does not Press Start / Reload / Pause start. to start the programme. The door cannot be opened. is activated. Continue the programme by select- ▶ ing Spin or Drain and press- ing Start / Reload / Pause ...
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Troubleshooting en Fault Cause troubleshooting Water is not flowing in. De- The filters in the water inflow "Clean the filters in the water in- ▶ flow" → Page 51. tergent is not being dis- are blocked. pensed. The tap is turned off. Turn on the tap. ▶...
en Troubleshooting Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
Troubleshooting en Fault Cause troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer. ing in the detergent drawer and do seal fold.
en Troubleshooting Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet ▶...
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 48 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
en Consumption values Consumption values Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.