Page 1: Service Handbook
Manufacturing Part Number: n/a Printed in USA October 2001 Edition E1001...
Page 2 3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, the customer will be entitled to a refund of the purchase price upon prompt return of the product.
Page 3 SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and...
Page 4: Printing History
The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.) HP Part Number Printing Date Edition...
Page 5: Table Of Contents
USB devices ........32...
Page 6 Contents ﬂoppy disk drive (optional) conﬁguration ..... . 42 memory ..........43 i/o cards .
Page 7 Contents DIMM cards ..........141 system unit LCD.
Page 8 Contents stable storage ..........184 ISL environment .
Page 9 Contents B. SCSI connections SCSI Bus Differences ........203 SCSI restrictions .
Page 10 Contents...
Page 11 Figure 3-4. Troubleshooting HP-UX Boot ........
Page 12 Figures Figure 4-24. Removing the CD Drive Bracket and Blank ......119 Figure 4-25. Installing the CD Drive .........120 Figure 4-26.
Page 13 Figures Figure 5-1. Power Distribution Diagram ........152 Figure 5-2 System Unit Functional Block Diagram .
Page 14 Figures...
Page 15 Table 3-1. Fan Numbers and Corresponding Name ......55 Table 3-2. Chassis Codes for th HP Workstation C-Class ......61 Table 4-1.
Page 16 Tables...
Page 17: Product Information
This chapter introduces the HP workstation c-class, including its controls and indicators. This information is provided to help familiarize you with the main features and components of this workstation.
Page 18 product information Included in this chapter are the following topics: • Product description • System unit front panel controls • System unit rear panel connectors • Monitor information • Keyboard and Mouse information • Operating System Overview Chapter 1...
Page 19: Product Description
ISUALIZE • Main Memory: — 128MByte and 256MByte DIMMs for the HP workstation c-class — Eight memory slots are available per each HP workstation c-class • Internal Storage Devices: – Wide Ultra2 Low-Voltage Differential SCSI – up to two: 9.0 GB Hard Disk Drive 18.0 GB Hard Disk Drive...
Page 20 Product Description • Optional I/O: Six PCI slots are available for the HP workstation c-class. – 1 PCI 4X:64 bit, 66 MHz, primary graphics (full size, 3.3V) – 2 PCI 1X:32 bit, 33 MHz, (half size, 5V) – 3 PCI 2X:64 bit, 33 MHz, (full size, 5V) •...
Page 21: System Unit Front Panel Controls
system unit front panel controls Figure 1-1 shows the location of the system unit front panel controls. Figure 1-1. System Unit Front Panel Controls System LCD Display System Power Switch Storage Devices system LCD The Liquid Crystal Display (LCD) is located on the left side of the front panel. The LCD displays 2-lines of information, with up to 16-characters per line.
Page 22: System Power Switch
Use the Power switch to power the system unit on and off. When you use the soft power down procedure, the HP workstations’ c-class hardware is designed to produce the proper diagnostic and self test messages, and broadcasts a warning message to remote terminals that it is about to shutdown.
Page 23: Figure 1-3. Cd Drive
The audio features of the CD drive are supported through applications only. One such application is xmcd. The xmcd utility is not a part of HP-UX, you will need to download it off the web using your web browser and this URL: http://metalab.unc.edu/tkan/xmcd...
Page 24: Security Lock
product information system unit front panel controls The optional ﬂoppy disk drive (Product Number A5009A) is a 3.5-inch form factor device with a PC/AT interface. It connects to the workstation via a 34-pin PC/AT ribbon cable and a 4-pin power cable. The ﬂoppy disk drive has up to 1.44 MByte capacity depending on the media and format used.
Page 25: System Unit Rear Panel Connectors
• Two Universal Serial Bus ports (USB) • LAN connector, 10 BaseT/100 BaseT • HP parallel IEEE 1284 (printer) connector • Audio connectors (PCI based, line in, line out, headset, and microphone in) • Ultra2 Wide LVD (Low Voltage Differential) SCSI •...
Page 26: Audio Connectors
System Unit Rear Panel Connectors audio connectors The HP workstation c-class has audio-input and -output capabilities through external input and output connectors on the rear panel and through an internal speaker. The sound is 16-bit, 44 kHz (CD-quality).
Page 27: Usb Connectors
The USB connectors located on the rear panel of the workstation provide an interface for the keyboard and mouse to the system. These USB connectors support only the HP keyboard, scroll mouse and hub. The keyboard and mouse may be plugged into the rear of the workstation or plugged into the USB hub.
Page 28: Rs-232 Serial Input/Output Connectors
product information System Unit Rear Panel Connectors an external transceiver. The workstation automatically selects the correct network setting. RS-232 serial input/output connectors There are a variety of peripheral devices that can attach to the RS-232 Serial Input/Output (SIO) ports on this workstation. Refer to the label on the rear of the workstation to locate serial port 1 and serial port 2.
Page 29: Toc Button
TOC button The TOC (transfer of control) button interrupts the system and transfers control from the default device to an auxiliary device. A transfer of control saves the state of the processor in Processor Internal Memory (PIM) and begins execution of recovery software at a nonzero location speciﬁed by a special location in Page Zero called MEM_TOC.
Page 30: Figure 1-7. Security Loop Operation
product information System Unit Rear Panel Connectors Figure 1-7. Security Loop Operation Security Loop Pin Pushed In Place By The Padlock Security Loop Pin and Spring Security Loop Pin Hole Chapter 1...
Page 31: Monitor Information
“multi-frequency” and/or “multi-mode.” Care should be taken when using “multi-sync” because “MultiSync (TM)” is a registered trademark of NEC. NOTE The connection to earlier HP monitors with 15-pin mini-DSub cables can be made using the A4168A adapter cable shipped with the system miscellaneous kit.
Page 32: Hp Supported Usb Devices
HIL and PS/2 devices are not supported by the c-class workstations. USB hp scroll mouse The HP scroll mouse (USB) has a left and right button that function the same as most mice. However, it also has a scroll wheel located between the two buttons that allows for vertical scrolling in a window.
Page 33: Operating System Overview
Managing Systems and Workgroups to conﬁgure your kernel. For problems or questions with Instant Ignition, refer to Using Your HP Workstation for more information. Note that both of the documents mentioned in the previous paragraphs can be found at the following Uniform Resource Locator (URL): http://www.docs.hp.com/...
Page 34: Memory
The main memory for an HP workstation c-class can vary from a minimum of 128 MBytes to a maximum of 2 GBytes. The workstation has eight memory card slots. Currently the c-class workstation supports only 128 MByte and 256 MByte memory DIMM cards in these slots.
Page 35: Conﬁguration
This chapter provides details about setting up and changing the system conﬁguration for the HP workstation c-class product.
Page 36: Chapter Overview
conﬁguration chapter overview chapter overview This chapter contains the following sections: • Workstation Conﬁgurations • Field Replaceable Unit (FRU) Conﬁgurations — Internal Storage Devices — Memory — I/O Cards — Monitor-Type Selection Chapter 2...
Page 37: Workstation Conﬁgurations
Refer to the HP Workstations Website for a complete list of supported accessories, peripherals, and operating system versions for the HP workstation c-class product. The URL for the Website is: http://hp.unixworkstations.com Chapter 2...
Page 38: Fru Conﬁgurations
The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide LVD SCSI interfaces in the backplane of the two disk bays within the HP workstation c-class. Hence, SCSI IDs do not need to be set for the hard disk drives (up to two) installed in these workstations.
Page 39: Figure 2-1. Hard Drive, 9Gbyte/18Gbyte Ultra2 Low Voltage Differential
FRU conﬁgurations Figures 2-1 shows the type of hard disk drive supported for the HP workstation c-class. Figure 2-1. Hard Drive, 9Gbyte/18Gbyte Ultra2 Low Voltage Differential conﬁguring a hard disk drive This section describes how to add a hard drive to your system as a ﬁle system using SAM.
Page 40 conﬁguration FRU conﬁgurations 3. Click twice on the System_Admin icon in the Application Manager window. 4. Click twice on the Sam icon in the Application Manager -- System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen; otherwise you will be asked to enter the root password and press Enter.
Page 41 conﬁguration FRU conﬁgurations Task started. Creating the device file... Modifying “/etc/checklist”... Task completed. Click OK. You have successfully added a hard disk drive to your system unit. Chapter 2...
Page 42: Cd Drive (Optional) Conﬁguration
The optional CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the HP workstation c-class via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interfacing addressing is required for the CD drive.
Page 43: Memory
128MB to 1.4GB for the B1000 and 256 MB to 2 GB for the C3000. Memory does not have to be conﬁgured in pairs for the HP workstation c-class, but must be loaded in the order described in Figure 2-3.. Notice the alternating load pattern by location on the system board.
Page 44 256 MB boards exclusively. See the section titled “DIMM cards” on page 141 for details on installing memory. Also, note that there is a label on the ﬂoor of the workstation’s interior showing the HP workstation c-class memory loading order.
Page 45: I/O Cards
There are six I/O slots located on the rear panel of the HP workstation c-class. Slots 1 through 4 are full-size PCI slots. Slots 5 and 6 are half-size Peripheral Connect Interface (PCI) slots. See Figure 2-4. for a brief description of slot capabilities.
Page 46: Monitor-Type Selection
However, if for some reason the monitor type needs to change, refer to Chapter 6, boot console handler, of this manual. Note that connection to earlier HP monitors with 15-pin mini-DSub cables can be made using the A4168A adapter cable shipped with your system miscellaneous kit.
Page 47: Troubleshooting
This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the HP workstation c-class.
Page 48 ROM diagnostics, and the Mesa (Support Tools Manager) on-line tests, which we describe in this chapter. As a super-user who is troubleshooting a HP-UX system, you should be able to shutdown and reboot a system, start and stop processes, and examine error logs. You should also be able to use systems utilities such as ioscan to check device ﬁles and conﬁgurations,...
Page 49: Flow Diagrams For Troubleshooting
Field Replaceable Unit (FRU). Figure 3-1., “Power On LCD, Troubleshooting Flow,” contains the main troubleshooting ﬂowchart. Figures 3-2 through 3-4 then contain ﬂowcharts for console, bootable device, and HP-UX troubleshooting, respectively. NOTE For the system to power up, the left side panel must be properly seated in the mainframe chassis to engage the safety interlock switch.
Page 50: Figure 3-1. Power On Lcd, Troubleshooting Flow
troubleshooting ﬂow diagrams for troubleshooting Figure 3-1. Power On LCD, Troubleshooting Flow Chapter 3...
Page 51: Figure 3-2. Console Troubleshooting Messages
troubleshooting ﬂow diagrams for troubleshooting Figure 3-2. Console Troubleshooting Messages Chapter 3...
Page 52: Figure 3-3. Bootable Device Troubleshooting
troubleshooting ﬂow diagrams for troubleshooting Figure 3-3. Bootable Device Troubleshooting Chapter 3...
Page 53: Figure 3-4. Troubleshooting Hp-Ux Boot
ﬂow diagrams for troubleshooting Figure 3-4. Troubleshooting HP-UX Boot Chapter 3...
Page 54: Identifying Lcd-Indicated Conditions
troubleshooting identifying LCD-indicated conditions identifying LCD-indicated conditions This workstation uses an LCD panel to display ﬁrmware/OS progress codes. the codes, referred to as chassis codes, consist of one of the mnemonics listed below, followed by a 4-digit hexadecimal number identifying the code module being executed. The mnemonics and their meanings are: A hardware error has been detected Hardware being tested...
Page 55: Lcd Fan Failures And Warnings
A chassis code which indicates that a fan has failed (FLT D01n) or is running too slowly (WRN D02n) within an HP workstation c-class speciﬁes the fan number, n. Table 3-1., “Fan Numbers and Corresponding Name,” lists the fan numbers and their names.
Page 56: Figure 3-5. Fan Locations
troubleshooting LCD fan failures and warnings Figure 3-5. Fan Locations Turbo Cooler Fan (5) Upper System Fan (2) Lower System Fan (3) In the case of a fan problem, you will need to replace: • The fan itself, if it is either a system board cooling fan, PCI (I/O) fan, or a memory fan. •...
Page 57: Dealing With A Boot Failure
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix for HP-UX 10.20) on the root disk (fwscsi.6.0) has become corrupted, boot the workstation from the backup kernel...
Page 58: Searching For Bootable Media
troubleshooting dealing with a boot failure searching for bootable media To list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt: Main Menu: Enter a command or a menu > search ipl The search may turn up more devices than there are lines on the display.
Page 59: Boot Command Notations
• Run off-line diagnostic programs and utilities. • Provide automatic booting of the HP-UX operating system after power-on or reset. The ISL program provides a stand-alone environment for loading off-line diagnostic and utility programs from the LIF directory. The ISL program also provides user commands to conﬁgure the boot parameters into Stable Storage.
Page 60: Selftest Failures
LCD. The procedure for using these codes to debug a failure is as follows: 1. Using Table 3-2., “Chassis Codes for th HP Workstation C-Class,” ﬁnd the chassis code listed on the LCD. 2. To get additional information about failures from the Boot Console Handler, use the Service Menu’s pim, pdt, and ChassisCodes commands.
Page 61: Chassis Codes
Table 3-2. lists all of the chassis codes for the HP workstation c-class. Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 1n01 SYS BD 1n02 SYS BD 1n03 SYS BD 1n04 SYS BD 1n05 SYS BD...
Page 62 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 1n13 SYS BD 1n14 SYS BD 1n15 SYS BD 1n16 SYS BD 1n17 SYS BD 1n18 SYS BD 1n19 SYS BD 1n1A SYS BD 1n1B SYS BD...
Page 63 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 1n27 SYS BD 1n28 SYS BD 1n29 SYS BD 1n2A SYS BD 1n2B SYS BD 1n2C SYS BD 1n30 SYS BD 1n31 SYS BD 1n32 SYS BD 1n3C SYS BD...
Page 64 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 1nBA SYS BD 1nBB SYS BD 1nBF SYS BD 1nCA SYS BD 1nCD SYS BD 1nCE SYS BD 1nCF SYS BD 1mDs SYS BD 1nEF SYS BD...
Page 65 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 2n90 SYS BD 2BAD SYS BD 3n00 SYS BD 3n00 SYS BD 3n00 SYS BD 3n01 SYS BD 3n01 SYS BD 3n01 SYS BD 3n02 SYS BD 3n02 SYS BD...
Page 66 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 3n09 SYS BD 3n1A SYS BD 3n1B SYS BD 3n1B SYS BD 3n1B SYS BD 3n1C SYS BD 3n1C SYS BD 3n1C SYS BD 3n2s SYS BD...
Page 67 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 4n01 SYS BD 4n0E SYS BD 4n20 SYS BD 4n21 SYS BD 4n22 SYS BD 4n23 SYS BD 4n24 SYS BD 4n25 SYS BD 4n26 SYS BD 4n27 SYS BD...
Page 68 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 4n60 SYS BD 5n00 SYS BD 5n02 SYS BD 5n04 SYS BD 5n07 SYS BD 5n08 SYS BD 5n0A SYS BD 5n0B SYS BD 5n0C SYS BD...
Page 69 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 7020 SYS BD 703s DIMM 704s DIMM 705s DIMM 706s DIMM 70F0 DIMM 7100 SYS BD 7101 SYS BD 7102 SYS BD 7103 SYS BD 7104 SYS BD 7105...
Page 70 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 7207 DIMM 7208 DIMM 721s DIMM 722s DIMM 723s DIMM 724s DIMM 725s DIMM 72As DIMM 72Cs DIMM 72D s DIMM 7300 SYS BD 7301 SYS BD...
Page 71 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 730C SYS BD 730F SYS BD 7400 DIMM 740F DIMM 7500 SYS BD 7501 SYS BD 7502 SYS BD 7600 DIMM 7601 DIMM 7602 DIMM 7603 DIMM 7604 DIMM...
Page 72 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 7612 DIMM 7613 DIMM 7614 DIMM 7800 SYS BD 7801 SYS BD 7802 SYS BD 7803 SYS BD 7804 SYS BD 7805 SYS BD 7806 SYS BD...
Page 73 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 7848 SYS BD 785s DIMM 786s DIMM 787s DIMM 788s DIMM 7890 DIMM 7891 DIMM 7892 SYS BD 7893 SYS BD 7900 SYS BD 7901 SYS BD 7902 SYS BD...
Page 74 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 80F8 EXT IO 80FC EXT IO 8800 IOCARD 88 r 1 IOCARD 8802 IOCARD 8803 SYS BD 8804 SYS BD 881r IO BD 883 r IO BD...
Page 75 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 8C0A EXT IO 8C0B IO BD 8C0C EXT IO 8C0F IO BD 8DEC IO BD 8DEC IO BD 8E10 IO BD 8E11 IO BD 8E12 IO BD 8E13 IO BD...
Page 76 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code 9C6s EXT IO 9C8t EXT IO 9C8t EXT IO 9CDB IO BD 9CDB IO BD A088 IO BD A008 EXT IO A0BD EXT IO A0FF EXT IO...
Page 77 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code C540 EXT IO C580 EXT IO C5F0 EXT IO C5F0 EXT IO C5F1 EXT IO C5F2 EXT IO C5F3 EXT IO C5F4 EXT IO C5F8 EXT IO C5FF ...
Page 78 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code C7F1 EXT IO C7F2 EXT IO C7F3 EXT IO C7F4 EXT IO C7F8 EXT IO C7FF CB00 SYS BD CB01 SYS BD CB02 SYS BD...
Page 79 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code CB10 SYS BD CB11 SYS BD CB12 SYS BD CB13 SYS BD CB14 SYS BD CB1F SYS BD CB71 SYS BD CB72 SYS BD CB73 SYS BD CB9r IO BD...
Page 80 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code CBA6 IO BD CBA7 IO BD CBB1 IO BD CBB2 IO BD CBB3 IO BD CBB4 IO BD CBB6 IO BD CBB8 IO BD CBBA IO BD...
Page 81 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code CBD0 IO BD CBD2 IO BD CBD4 IO BD CBD6 IO BD CBD8 IO BD CBDA IO BD CBDC IO BD CBDD IO BD CBDE IO BD CBE0 IO BD...
Page 82 Table 3-2. Chassis Codes for th HP Workstation C-Class Ostat Code CBF2 SYS BD CBF3 SYS BD CBF4 SYS BD CBF5 SYS BD CBFA SYS BD CBFB SYS BD CBFC SYS BD CBFD SYS BD CBFE SYS BD...
Page 83: Memory Failures
This feature allows the workstation to provide information to the operating system about memory failures. The HP-UX operating uses information to map out failing memory areas and continue normal operation. You can use the command memrpt with the detail switch to obtain information about the Memory Page Deallocation Table (PDT) as well as single-bit errors logged by the system.
Page 84: Running System Veriﬁcation Tests
HP-UX uses an on-line diagnostics product named Mesa (Support Tools Manager) that allows system operation veriﬁcation. Three interfaces are available with the Support Tools Manager: • a command line interface (accessed through the cstm command) •...
Page 85 troubleshooting running system veriﬁcation tests 5. To exit the Support Tools Manager, enter the following: CSTM> exit Enter If any tests failed, run Self Test and ISL diagnostics to isolate the problem. Chapter 3...
Page 86: Running Ode-Based Diagnostics
troubleshooting running ODE-based diagnostics running ODE-based diagnostics The Ofﬂine Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load speciﬁed tests and interact with those tests. ODE is an ISL utility.
Page 87: Field Replaceable Units
ﬁeld replaceable units This chapter lists the HP workstation c-class Field Replaceable Units (FRUs) and provides procedures and illustrations showing their removal and replacement.
Page 88 To maintain FCC/EMI compliance, verify that all covers are replaced and that all gasket material is intact. Figure 4-1. shows an exploded view of the internal components (FRUs) in the HP workstation c-class. Refer to this ﬁgure for the locations of the various workstation FRUs while performing the FRU removal and replacement procedures in this chapter.
Page 89: Figure 4-1. Hp Workstation C-Class Main Components
Figure 4-1. HP Workstation C-Class Main Components PCI Retainer System Fans Power Supply Side Panel Chapter 4 Fan/Speaker Air Divider System Board Memory Cards Hard Disk Drive Fan Assembly ﬁeld replaceable units Chassis LCD/ Power Switch CD Drive Carrier Floppy...
Page 90: Figure 4-2. Cd Drive Bracket Assembly
ﬁeld replaceable units Figure 4-2. CD Drive Bracket Assembly Figure 4-2. shows the CD Drive Bracket FRUs for the HP workstation c-class. Blank Filler Plate Blank Filler Screws (T-10 Torx Screws) CD Drive Bracket Bracket Screws (T-15 Torx Screws) Chapter 4...
Page 91: Figure 4-3. Floppy Drive Bracket Assembly
Figure 4-3. Floppy Drive Bracket Assembly Blank Filler Screws (T-10 Torx) Figure 4-3. shows the Floppy Disk Drive Bracket Assembly for the HP workstation c-class. Chapter 4 Floppy Drive Bracket Bracket Screw Bracket Screw (T-15 Torx) Blank ﬁeld replaceable units...
Page 92: Figure 4-4. Hard Disk Drive Bracket Assembly
ﬁeld replaceable units Figure 4-4. Hard Disk Drive Bracket Assembly 6-32 Shoulder Screws Drive Mounting Bracket Figure 4-4 shows the Hard Disk Drive Bracket Assembly FRUs for the HP workstation c-class. Chapter 4...
Page 93: Exchange And Non-Exchange Part Numbers
Do not return FRUs with non-exchange part numbers—you may discard them. Each of the HP workstation c-class exploded views show ﬁeld replaceable units. Table 4-1 lists the exchange parts, and Table 4-2 lists the non-exchange parts in the HP workstation c-class.
Page 94: Frus Part Numbers
ﬁeld replaceable units exchange and non-exchange part numbers FRUs part numbers Table 4-1. Exchange Parts FRU List Part Number Description A3862-69501 256 MByte SDRAM DIMM A3860-69501 128 MByte SDRAM DIMM A1658-69028 9GB 7200 RPM LVD Disk A1658-69026 18GB 10K RPM Disk A1658-69027 9GB 10K RPM Disk A4986-69001...
Page 95: Table 4-2. Non-Exchange Parts Fru List
Table 4-2. Non-exchange Parts FRU List Part Number Description A4986-66530 SCA Disk Backplane D2035-60282 Floppy Drive D4385-60001 32x ATAPI CD Drive A4978-62005 SCA - drive bracket A4978-62006 CD Drive bracket assembly A4986-62006 Floppy Disk Drive bracket assembly 5063-4513 Speaker A4978-62025 LCD/ Power Switch A4978-62012 Fan- 92 mm...
Page 96 ﬁeld replaceable units exchange and non-exchange part numbers Table 4-2. Non-exchange Parts FRU List Part Number Description 0624-0727 Screw - T-15 w/ slot 1826-4269 Real Time Clock Module (internal battery) Chapter 4...
Page 97: Fru Removal And Replacement
Step 1. Power off the system, the monitor, and any peripheral devices. NOTE There is no need to manually shutdown the HP-UX operating system on the workstation before switching it off. When the front panel power switch is pressed to off, the workstation automatically shuts down the operating system before terminating the power.
Page 98: System Unit Front Panel
ﬁeld replaceable units FRU removal and replacement system unit front panel This section describes how to open and close the workstation front panel. opening the system unit front panel Perform the following steps to open the system unit. 1. Power off the workstation, and unplug the power cord from the electrical outlet. 2.
Page 99 3. Plug in the system unit power cord, and power on the system. left side panel of the system unit This section explains how to open and close the left side panel of the system unit. This side panel will have to be opened whenever you need access to the internal components of the workstation.
Page 100: Figure 4-6. Opening The Left Side Panel Of The System Unit
ﬁeld replaceable units FRU removal and replacement Figure 4-6. Opening the Left Side Panel of the System Unit T-15 Torx Thumbscrew Safety Interlock Switch NOTE The EMI gasket, as shown in Figure 4-6, must not be removed from the side panel.
Page 101 closing the left side panel of the system unit Perform these steps to close the left side panel. NOTE Power supply thumbscrews must be fully tightened before closing the left side panel. Failure to tighten thumbscrews may damage the left side panel. 1.
Page 102: System Power Supply
ﬁeld replaceable units FRU removal and replacement system power supply This section will prove important to you as you begin to service the system. For example, you may need to install memory in the system unit. To do this, you need to position the power supply so you can access the memory slots.
Page 103: Figure 4-8. Propping Up The Power Supply
the power supply is propped in the upright position as shown in Figure 4-8. Note that the bail automatically springs into the bail lock to secure the power supply. Figure 4-8. Propping Up the Power Supply Power Supply closing the system Once you have completed the task you set out to perform, you are ready to close the system.
Page 104: Figure 4-9. Disconnecting The Power Supply Cables
ﬁeld replaceable units FRU removal and replacement Figure 4-9. Disconnecting the Power Supply Cables Power Cable Connectors 3. Remove the bail from the bail lock. See Figure 4-10. 4. Grasp the power supply by the handle and slide the spring hinge lever to the right and rotate it downward to lock it in place.
Page 105: Figure 4-10. Removing The Power Supply
Figure 4-10. Removing the Power Supply Spring Lever Spring Hinge closing the system Once you have completed the task you set out to perform, you are ready to close the system. To close the system follow these steps: 1. Pick up the power supply by its handle and slide the power supply pivot hole over the right side hinge pin.
Page 106: I/O Cards
FRU removal and replacement i/o cards The HP workstation c-class’ PCI assembly has six slots. Slots 5 and 6 are half-size Peripheral Connect Interface (PCI) slots. Slots 1 through 4 are full-size PCI slots. See Figure 4-11 for a brief description of slot capabilities.
Page 107: Figure 4-13. Removing The I/O Card Retainer
removing i/o cards This section assumes that you already have I/O cards loaded in the system unit, and you would like to remove them. You will need a T-15 Torx driver or a ﬂat blade screw driver to remove the I/O slot bulkhead screws. Here are the steps required for remove an I/O card from the system unit.
Page 108 ﬁeld replaceable units FRU removal and replacement installing i/o cards To install a new I/O card, do the following: NOTE Slots two and four are the graphics card slots. The primary graphics card slot is slot number two and the secondary graphics card slot is slot number four. 1.
Page 109: System Unit Fans
The HP workstation c-class has ﬁve fans that are used to cool various areas within the unit. If one of these fans is not working, you will need to replace it to ensure no heat damage is caused to the system unit. To replace a bad fan, you will need to follow one of three sets of procedures that are covered in this section.
Page 110 ﬁeld replaceable units FRU removal and replacement removing the fan from the hard disk drive area This section provides the procedure for removing the cooling fan from the back of the hard disk drive chassis. You will need to remove this fan when it needs replacement and when you need to access or remove the: •...
Page 111: Figure 4-16. Removing The Fan From The Hard Disk Drive Chassis
Figure 4-16. Removing the Fan from the Hard Disk Drive Chassis Fan Bracket Handle Memory Fan DIMM Card DIMM Card Connector removing the fans from the cpu area This section provides the procedure for removing the cooling fans from the CPU area of the system unit’s chassis.
Page 112: Figure 4-17. Removing The Fan Rivets
ﬁeld replaceable units FRU removal and replacement Figure 4-17. Removing the Fan Rivets Plastic Rivet(s) Plastic Rivet(s) 4. Remove the plastic mounting rivets that hold the fans in place. See Figure 4-17. To remove the rivets, press in on the backside of the rivet to release the fastener. If the rivet backside is inaccessible, use a sharp edged device to remove the rivet from the face of the rear panel.
Page 113: Figure 4-18. Removing Cpu Area Fans
Figure 4-18. Removing CPU Area Fans (Upper) System Fan 2 (Lower) System Fan 3 Note that you can replace the fans using the original rivets; however, the plastic rivets will be slightly deformed. If you would like new rivets to replace the old ones, new rivets for mounting the fans are supplied in the replacement kit.
Page 114: Figure 4-19. Removing The System Unit Air Divider
ﬁeld replaceable units FRU removal and replacement removing the fan and speaker from the i/o card area The I/O area of the system unit has its own cooling fan. Note that there is a speaker attached to the same mounting bracket as the fan. This section explains how to remove the fan and speaker if they are defective.
Page 115: Figure 4-20. Removing The Fan And Speaker From The I/O Area
Figure 4-20. Removing the Fan and Speaker from the I/O Area Speaker Cable Clips Fan Power Cable Bracket CD Drive Chassis 5. To remove the speaker from the mounting bracket, push a ﬁnger through the access hole and spread the two retaining clips. The speaker will pop free of the mounting clips. Figure 4-21.
Page 116 ﬁeld replaceable units FRU removal and replacement 6. Remove the fan from the bracket by slightly pulling the left and right fan mounting clips away from the fan, and then pulling outward in the direction of the arrow. See Figure 4-21. installing a fan or speaker in the i/o card area If you are replacing a fan or speaker in the I/O card area, follow the steps covered in this section.
Page 117: Removable Media Devices
There are only two removable media devices allowed in a HP workstation c-class: • CD Drive • 3.5-inch ﬂoppy disk drive. The procedures provided in the subsequent sections explain how to install and remove media devices. installing a CD drive Install the CD drive by following the procedure covered in this section.
Page 118: Figure 4-22. Removing The Cd Drive Rear Cover
ﬁeld replaceable units FRU removal and replacement Figure 4-22. Removing the CD Drive Rear Cover Rear Cover Audio Cable ATAPI Cable 3. Rotate the system unit around until you see the front of the unit as shown in Figure 4-23. Figure 4-23.
Page 119: Figure 4-24. Removing The Cd Drive Bracket And Blank
Figure 4-24. Removing the CD Drive Bracket and Blank 5. Read the CAUTION statement at the beginning of this section. Next remove the CD Drive from its shipping container, and using the four T-10 screws mount the disk drive to the bracket as shown in Figure 4-24. Chapter 4 Blank Filler Screws (T-10 Torx Screws)
Page 120: Figure 4-25. Installing The Cd Drive
ﬁeld replaceable units FRU removal and replacement Figure 4-25. Installing the CD Drive 6. Slide the CD Drive and its bracket into the system unit chassis as shown in Figure 4-25. There are runners on the side of each bracket and guides inside the CD Drive chassis that will help the assembly to slide into place.
Page 121: Figure 4-27. Plugging In The Atapi And Power Cables
Figure 4-27. Plugging in the ATAPI and Power Cables Audio Cable 9. Make sure that the ATAPI and power cables are positioned so that they come out of the bottom edge of the rear CD Drive cover. This edge is rounded to prevent cutting of the cables.
Page 122: Figure 4-29. Removing The Cd Drive's Rear Cover
ﬁeld replaceable units FRU removal and replacement 1. Perform the procedures in the sections “opening the system unit front panel” and “opening the left side panel of the system unit.” The front panel must be open to remove the CD Drive from the system chassis. The left side panel needs to be opened so you can get to the CD Drive’s ATAPI connector and its power connector.
Page 123: Figure 4-31. Removing The Cd Drive
mounting screws (T-10 Torx screws) as shown in Figure 4-31 and remove the CD Drive from the bracket. You are now ready to attach the CD Drive blank to the CD Drive bracket. Figure 4-31. Removing the CD Drive CD Drive Mounting Screws 5.
Page 124: Figure 4-32. Installing The Cd Drive Blank
ﬁeld replaceable units FRU removal and replacement Figure 4-32. Installing the CD Drive Blank Bracket Runner CD Drive Mounting Screws 6. Tighten the two CD Drive bracket screws as shown in Figure 4-33. Figure 4-33. Tightening the Bracket Screws 7. Place the ATAPI cable and power cables inside the CD Drive chassis, and position the cables so that they go under the bottom edge of the CD Drive’s rear cover.
Page 125: Figure 4-34. Replacing The Cd Drive Rear Cover
cover’s edge is rounded to keep you from cutting the cables. Figure 4-34. Next, place the end opposite the rear cover handle into the cover slot and tighten the T-15 Torx screw to secure the rear cover. You have now completed the removal of the CD Drive. Figure 4-34.
Page 126: Figure 4-35. Removing The Floppy Disk's Rear Cover
ﬁeld replaceable units FRU removal and replacement Figure 4-35. Removing the Floppy Disk’s Rear Cover Power Cable 3. Rotate the system unit around until you see the front of the workstation as shown in Figure 4-36. Figure 4-36. Front of Workstation with the Front Panel Removed Power Switch 4.
Page 127: Figure 4-37. Removing The Floppy Disk Bracket And Blank
Figure 4-37. Removing the Floppy Disk Bracket and Blank Blank Filler Screws 5. Read the CAUTION statement at the beginning of this section. Next remove the ﬂoppy disk drive from its shipping container, and using the four T-10 blank screws mount the disk drive to the bracket as shown in Figure 4-38.
Page 128: Figure 4-38. Installing The Floppy Disk Drive
ﬁeld replaceable units FRU removal and replacement Figure 4-38. Installing the Floppy Disk Drive 6. Slide the ﬂoppy disk and its bracket into the system unit chassis as shown in Figure 4-38. 7. Tighten the two ﬂoppy bracket screws as shown in Figure 4-39. Figure 4-39.
Page 129: Figure 4-40. Plugging In The Data And Power Cables
Figure 4-40. Plugging in the Data and Power Cables Power Cable 9. Verify that the data and power cables are positioned to come out of the top edge of the rear ﬂoppy cover. This edge is rounded to prevent cutting of the cables. See Figure 4-41. Next tighten the T-15 rear cover screw.
Page 130: Figure 4-42. Removing The Floppy Disk's Rear Cover
ﬁeld replaceable units FRU removal and replacement 2. Remove the ﬂoppy rear disk cover by unscrewing the T-15 Torx screw as shown in Figure 4-42. Note that the ﬂoppy’s rear cover is located on the rear of the removable media chassis inside the system unit. Push the cover handle away from the rear of the removable media chassis approximately one inch.
Page 131: Figure 4-44. Removing The Floppy Disk Drive
Figure 4-44. Removing the Floppy Disk Drive 5. Place the ﬂoppy disk blank in the ﬂoppy disk bracket and insert the four ﬂoppy disk mounting screws into the bracket and tighten them. See Figure 4-45. Chapter 4 Floppy Disk Drive Floppy Disk Bracket ﬁeld replaceable units FRU removal and replacement...
Page 132: Figure 4-45. Installing The Floppy Disk Blank And Bracket
ﬁeld replaceable units FRU removal and replacement Figure 4-45. Installing the Floppy Disk Blank and Bracket Floppy Disk Mounting Screws (four, T-10) 6. Slide the ﬂoppy disk blank and its bracket into the system unit chassis as shown in Figure 4-45. 7.
Page 133: Figure 4-47. Replacing The Rear Floppy Cover
8. Inspect and verify that the data and power cables are positioned to come out of the top edge of the rear ﬂoppy cover. This edge is rounded to prevent cutting of the cables. See Figure 4-47. Put the rear cover in place and tighten the T-15 rear cover screw. Figure 4-47.
Page 134: Hard Disk Drive
The HP workstation c-class may have a maximum of two hard drives. The hard drive that came with the workstation was set to SCSI ID 6. If adding a second hard disk drive, the second hard disk drive will use SCSI ID 5.
Page 135: Figure 4-48. The Hard Drive Slots
Figure 4-48. The Hard Drive Slots 2. Open the hard drive slot by pressing the plastic release hook upward and pulling outward on the release lever as shown in Figure 4-49. As you pull outward on the release lever the hard drive bracket will easily slide out of the slot. Chapter 4 ﬁeld replaceable units FRU removal and replacement...
Page 136: Figure 4-49. Removing The Hard Drive Bracket
ﬁeld replaceable units FRU removal and replacement Figure 4-49. Removing the Hard Drive Bracket 3. Mount the hard disk drive on the hard drive bracket using the four T-10 torx screws and rubber mounting grommets as shown in Figure 4-50. Next, slide the assembly into its hard drive slot, and push inward on the release lever until the front of the hard dive bracket is ﬂush with the system unit.
Page 137: Figure 4-50. Inserting The Hard Disk Drive
Figure 4-50. Inserting the Hard Disk Drive Hard Disk Drive removing a hard disk drive This procedure explains how to remove the hard disk drive. Note that there are no cables for you to worry about when removing a hard disk drive. 1.
Page 138: Figure 4-51. The Hard Drive Slots
ﬁeld replaceable units FRU removal and replacement Figure 4-51. The Hard Drive Slots 2. Open the hard drive slot by pressing the plastic release hook upward and pulling outward on the release lever as shown in Figure 4-52.. As you pull outward on the release lever, the hard drive bracket will slide out of its slot.
Page 139: Figure 4-53. Removing The Hard Disk Drive From The Bracket
3. Remove the four T-15 Torx screws from the hard disk drive bracket. See Figure 4-53.. Figure 4-53. Removing the Hard Disk Drive from the Bracket 4. Slide the assembly into its hard drive slot, and push inward on the release lever until the front of the hard dive bracket is ﬂush with the system unit.
Page 140: Figure 4-54. Replacing The Hard Disk Drive Bracket
ﬁeld replaceable units FRU removal and replacement Figure 4-54. Replacing the Hard Disk Drive Bracket Storage Location for the Four T-15 Shoulder Screws Hard Disk Drive Bracket Plastic Release Hook Release Lever Chapter 4...
Page 141: Dimm Cards
Figure 4-57. Figure 4-56. provides the loading sequence for the DIMM cards. Currently the HP workstation c-class uses 128 Mbyte and 256 Mbyte DIMM cards. Note that the DIMM cards do not have to be loaded in pairs.
Page 142: Figure 4-56. Dimm Card Slot Numbers And Loading Sequence
ﬁeld replaceable units FRU removal and replacement 4. For ease in installation of additional memory the hard disk drive fan may need to be removed. See the section “removing the fan from the hard disk drive area” on page 110 in this chapter.
Page 143: Figure 4-57. Installing Memory Cards
Figure 4-57. Installing Memory Cards Notches Step 2 Black Ejector Tab 7. Place the DIMM card in the connector, lining it up with the guides. Make sure to put the notched end toward the white ejector tab (to the left). See Figure 4-57. 8.
Page 144: Figure 4-58. Propping Up The Power Supply
ﬁeld replaceable units FRU removal and replacement Figure 4-58. Propping Up the Power Supply Disk/Memory 3. Prop up the system unit power supply as explained in the section “propping up the system unit power supply” in this chapter. 4. For ease in removing memory cards, remove the fan from the hard disk drive chassis. See the section “removing the fan from the hard disk drive chassis”...
Page 145: System Unit Lcd
LCD This section describes how to remove and replace the HP workstation c-class power switch/LCD assembly, which is located on the front panel. removing the system unit LCD To remove the LCD assembly, perform the following steps: 1. Open the system unit’s front panel as shown in the section “opening the system unit front panel.”...
Page 146 ﬁeld replaceable units FRU removal and replacement 4. Replace the system unit’s front panel. This completes the installation of the system LCD assembly. Chapter 4...
Page 147: The System Board
The system board in the HP workstation c-class is mounted on a tray. The following procedures describe how to remove and replace the system board tray assembly as a complete unit.
Page 148: Figure 4-61. Removing The System Board
ﬁeld replaceable units FRU removal and replacement Figure 4-61. Removing the System Board Left Edge 8. Fold back the workstation cables to avoid interference or damage. 9. Grasp the system board tray handle and slide the system board to the front of the workstation.
Page 149: Figure 4-62. Installing The System Board
Figure 4-62. Installing the System Board CD Drive Connector Floppy Drive Connector Power Connector Power Connector Ultra2 Wide LVD SCSI Connector 2. Re-attach the cables described in step 7 of “Removing the System Board” on page 147 and replace the two T-15 Torx screws on the rear of the chassis. 3.
Page 150: Replacing The Battery
FRU removal and replacement replacing the battery The battery in the HP workstation c-class is contained within the real time clock module, part number 1826-4269, on the system board. The component reference designation is U33 on the system board. Follow the steps below to replace the battery: 1.
Page 151: Diagrams
This chapter provides functional information about the HP workstation c-class. The following block diagrams are intended as a guide to understanding the overall power distribution and the functional overview of the workstations.
Page 152: System Power
diagrams system power system power Figure 5–1 shows the system power distribution. Figure 5-1. Power Distribution Diagram Chapter 5...
Page 153: System Unit Block Diagram
diagrams system unit block diagram system unit block diagram Figure 5–2 shows the system unit block diagram. Figure 5-2. System Unit Functional Block Diagram Chapter 5...
Page 154 diagrams system unit block diagram Chapter 5...
Page 155: Boot Console Handler
This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in the HP workstation c-class.
Page 156 boot console handler Here are the topics covered in this chapter: • boot console handler features • accessing the boot console handler • booting the workstation • searching for bootable media • resetting the workstation • displaying and setting paths •...
Page 157: Boot Console Handler Features
boot console handler boot console handler features boot console handler features There are times when you want to interact directly with the hardware of your computer before it boots the operating system. The workstation provides a menu-driven boot console handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Page 158: Accessing The Boot Console Handler
2. Press the power switch on the front panel of the workstation. NOTE There is no need to manually shut down the HP-UX operating system on your computer before powering it off. When you turn off the power switch, your computer automatically shuts down the operating system before terminating the power.
Page 159: Boot Console Menus
boot console handler boot console menus boot console menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of all commands is indicated by the uppercase letters. Help is available for all the menus and commands by typing either help, he or ? and the menu or command for which you want help.
Page 160 boot console handler boot console menus Here are the menus: ---------------- Main Menu ------------------------------------------------ Command ----------- BOot [PRI|ALT|] PAth [PRI|ALT|CON|KEY|[] SEArch [DIsplay|IPL] [] COnfiguration [] INformation [] Service [] DIsplay HElp [|] RESET ------------- Main Menu: Enter command > Description ---------------------------------- Boot from specified path Display or modify a path...
Page 161 ------ Configuration Menu ----------------------------- Command ------- AUto [BOot|SEArch][ON|OFF] BootID [] [] BootINfo BootTimer [0 - 200] CPUconfig [] [ON|OFF] DEfault FastBoot [ON|OFF] LanConfig [] MOnitor [LIST| ] PAth [PRI|ALT|CON|KEY] [] SEArch [DIsplay|IPL] [] SECure [ON|OFF] TIme [c:y:m:d:h:m:[s]] PreviousPower PreviousPower [ON|OFF] Set previous power state BOot [|] DIsplay HElp [|]...
Page 162 boot console handler boot console menus ------------- Information Menu -------------------------------------- Command ------- BootINfo CAche ChipRevisions COprocessor FwrVersion LanAddress MEmory PRocessor WArnings BOot [PRI|ALT|] DIsplay HElp [|] RESET MAin ------ Information Menu: Enter command > Description ----------------------------- Display all system information Display boot-related information Display cache information Display revisions of VLSI and firmware...
Page 163 ------ Service Menu ----------------------------------- Command ------- ChassisCodes [] CLEARPIM EepromRead [] {} MemRead [] [a] PCIDelay [] [CLEAR] PIM [ [HPMC|LPMC|TOC]] ScRoll [ON|OFF] BOot [PRI|ALT|] DIsplay HElp RESET MAin ----- Service Menu: Enter command > Chapter 6 Description ------------------------------------ Display/enable/disable chassis codes Clear (zero) the contents of PIM Read EEPROM locations...
Page 164: Booting The Workstation
In general the HP workstation c-class is started by the power switch and HP-UX boots automatically. However, you may not always want the usual sequence to occur. For example, you may want to start the workstation from an operating system that is stored on a device that is different from the usual boot device.
Page 165 ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. If you do not want to interact with ISL, you must enter no (N).
Page 166: Searching For Bootable Media
boot console handler searching for bootable media searching for bootable media To list devices that contain bootable media, follow the directions in “accessing the boot console handler” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command >...
Page 167: Resetting The Workstation
resetting the workstation To reset your workstation to its predeﬁned values, follow the directions in “accessing the boot console handler” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command > co When the Conﬁguration Menu appears, type the following at the prompt and press Configuration Menu: Enter command >...
Page 168: Displaying And Setting Paths
boot console handler displaying and setting paths displaying and setting paths A path is the hardware address of a device that is attached to the I/O system of your workstation. The path command sets the system paths shown in Table 6-1. The path command sets and displays the hardware address of a speciﬁed device attached to the I/O bus of your workstation.
Page 169 To set a system path to a new value, follow the directions in “accessing the boot console handler” earlier in this chapter, and then type the following at the prompt and press Main Menu: Enter command > path path_type path where path_type is one of the path types listed in Table 6-1.
Page 170: Displaying And Setting The Monitor Type
See “setting the monitor type” on page 172 for a list of types. For example, an HP -EG graphics card (A4977A) installed in option slot 2 would be graphics(2).
Page 171: Displaying The Current Monitor Conﬁguration
displaying the current monitor conﬁguration To display the current monitor conﬁguration for your system from the Conﬁguration Menu of the Boot Console Handler, follow the directions in “accessing the boot console handler” on page 158 in this chapter. Once you are in the Boot Console Handler Main Menu, type the following command and press Main Menu: Enter command>...
Page 172: Setting The Monitor Type
boot console handler displaying and setting the monitor type setting the monitor type You can set the monitor type for a graphics adapter by typing the following at the prompt and pressing Enter Configuration Menu: Enter command> monitor graphics( n ) tt Where n is the number of the graphics adapter and tt is the monitor type.
Page 173: Setting The Monitor Type At Power On
The boot console may display a message that tells you that your new monitor selection will take effect the next time you reboot your workstation. The boot console also displays the new monitor information. Trying to change the monitor type to a number not listed for that graphics device fails and gives you the following warning message: Value of monitor type n out of range ( n - nn ) Trying to change the monitor type on an empty slot fails and gives you the following...
Page 174: Troubleshooting Monitor Problems
4. Power on the system. The system will now display the console to the terminal connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP Part Number F1044-80002) to connect an HP Omnibook serial port to the workstation.
Page 175: Displaying The Current Memory Conﬁguration
boot console handler displaying the current memory conﬁguration displaying the current memory conﬁguration The following sample screen output uses the memory command to show a memory conﬁguration table with properly-installed and conﬁgured memory. To display the current memory conﬁguration for you system, from the Information Menu of the boot console handler, follow the directions in “accessing the boot console handler”...
Page 176: Memory Information Sample
boot console handler displaying the current memory conﬁguration memory information sample The following sample shows the memory information when memory modules are properly installed and conﬁgured: MEMORY INFORMATION MEMORY STATUS TABLE Slot Size ----- -------- 256MB 256MB 128MB --------- TOTAL MEMORY = 640MB MEMORY FAULT TABLE Slot Size...
Page 177: Displaying The Status Of The I/O Slots
displaying the status of the i/o slots The I/O command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the boot console, type the following command at the prompt and press Information Menu: Enter command>...
Page 178: Setting The Auto Boot And Auto Search Flags
boot console handler setting the auto boot and auto search ﬂags setting the auto boot and auto search ﬂags The auto boot and auto nonvolatile memory. (Nonvolatile memory retains its contents even after power is turned off.) If you reset these ﬂags to a new value, the change takes effect the next time you reboot the workstation.
Page 179: Displaying And Setting The Security Mode
displaying and setting the security mode The secure ﬂag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this ﬂag to a new value, the change takes effect the next time you reboot the computer. When the secure ﬂag is set to on, auto boot and auto search are enabled and cannot be stopped.
Page 180: Displaying And Setting Fastboot Mode
boot console handler displaying and setting fastboot mode displaying and setting fastboot mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor self tests during the power-on self tests. This enables the workstation to complete its boot process quicker.
Page 181: Displaying And Setting The Lan Station Address
displaying and setting the LAN station address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know your LAN station address in order to add your workstation to the cluster.
Page 182: Displaying System Information
boot console handler displaying system information displaying system information The all command allows you to display the system’s processor revision and speed, cache size, memory size, ﬂag settings, and the boot and console paths. To display system information from the Information Menu, type the following at the prompt and press Enter Information Menu: Enter command>...
Page 183: Displaying Pim Information
displaying pim information The pim command allows you to display the most recent PIM information for the speciﬁed fault type. To display PIM information for a speciﬁc fault, from the Service Menu, type the following at the prompt and press Service Menu: Enter command >...
Page 184: Stable Storage
boot console handler stable storage stable storage Stable storage is non-volatile memory associated with the PA-RISC processor module. Stable storage is used by the processor (CPU) to store: • Device path information • The state of the boot ﬂags • HPMC error information •...
Page 185: Isl Environment
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on your root disk (fwscsi.6.0) has become corrupted, and you wish to boot the workstation from the backup kernel (/stand/vmunix.prev), type the following at the ISL>...
Page 186 96 and ends at byte address 127. The entry for the keyboard and mouse devices begins at byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot ﬁle. • support - boots the Support Tape from the boot device.
Page 187: Obtaining And Updating System Firmware
ASCII ﬁle, and the ﬁrmware LIF binary ﬁle. The LIF volume is bootable to ODE which in turns runs the UPDATER utility to download the ﬁrmware image ﬁles. Creating the Firmware Update Tape (on any HP-UX system) Step 1. Verify the checksum of the ﬁle ".FRM" using the "sum" command. Results of the command should be equal to the "sum"...
Page 188: Firmware Update Example
In approximately 40 seconds the system will automatically re-boot. If it doesn’t, the update has failed. Attempt to run the update again from Step 2. If it still fails, or you cannot get to the Boot Administration prompt, call your HP Service Representative.
Page 189 Offline Diagnostic Environment ****** ****** (C) Copyright Hewlett-Packard Co 1993-1998 ****** All Rights Reserved ****** ****** HP shall not be liable for any damages resulting from the ****** use of this program. ****** ****** Version A.02.14 ****** SysLib Version A.00.69 ****** Loader Version A.00.47...
Page 190 boot console handler obtaining and updating system ﬁrmware Built Tue Mar 9 10:11:58 MST 1999 by fwbtr. Continue ([y]/n)? y ************************************************************** * CPU Firmware will now be downloaded. * more then 2 minutes. When the Firmware is successfully * downloaded the CPU will automatically reboot. * The download failed and the system is hung, you will most * probably have to replace the Flash Memory chip manually.
Page 191: Product Speciﬁcations
This appendix lists the regulatory speciﬁcations, safety requirements, environmental speciﬁcations, and electrical speciﬁcations for the HP workstations c-class.
Page 192: Regulatory And Safety Statements
This section lists the regulatory and safety statements for the HP workstation c-class. Appendix A...
Page 193 product speciﬁcations regulatory and safety statements C-Class A7814A / A7817A Appendix A...
Page 194: Emissions Regulations
FCC. special video conﬁguration statement When a Video Out card has a cable connected to its video out connector, the HP workstation c-class no longer meets FCC Class B regulations. The workstation now becomes FCC Class A compliant. This statement applies only to those applications which include a cable connected to the video out connector on a Video Out card.
Page 195: Emissions Regulations Compliance
Figure A-3. EMI Class A (Taiwan) emissions regulations compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements: In the event that a third-party noncompliant I/O device is installed, the customer assumes all...
Page 196: Acoustics
product speciﬁcations regulatory and safety statements responsibility and liability arising therefrom. acoustics Regulation On Noise Declaration For Machines -3. GSGV Lpa <70dB operator position normal operation per ISO 7779 laser safety statement (U.S.A.) (For workstations that have a CD drive installed.) The CD-ROM mass-storage system is certiﬁed as a Class 1 laser product under the U.S.
Page 197: Warnings
product speciﬁcations regulatory and safety statements warnings Appendix A...
Page 198: Environmental Speciﬁcations
product speciﬁcations environmental speciﬁcations environmental speciﬁcations acoustics Deskside: 4.7 bels typical @ 25˚ C 4.9 bels typical @ 30˚ C altitude Operating: 0-10,000 ft. above sea level (0-3000m) Non-operating (storage or shipping): 0-15,000 ft. above sea level (0-4500m) DC magnetic ﬁeld interference Operating: <1 Gauss at surface of product Non-operating: <2 mGauss @ 7 feet electromagnetic compatibility (EMC)
Page 199: Vibration
vibration Operating random: 0.21 Grms, 5-500 Hz Swept sine survival (shipping): 0.5 G (0-peak), 5-500 Hz Random survival (shipping): Appendix A 2.09 Grms, 5-500 Hz product speciﬁcations environmental speciﬁcations...
Page 200: Electrical Speciﬁcations
For HP workstation c-class: 7.4 Amps RMS max @ 100V 6.2 Amps RMS max @ 120V 3.8 Amps RMS max @ 200V 3.2 Amps RMS max @ 230V line power AC Frequency: 48-66 Hz...
Page 201: Scsi Connections
SCSI connections This appendix provides information about connecting Small Computer System Interface (SCSI) devices to an HP workstation c-class.
Page 202 • Assigning SCSI device IDs • Connecting to the SCSI ports NOTE When attaching external SCSI devices, be sure to terminate the last device on the external SCSI bus. The terminators are shipped with the HP workstation c-class. Appendix B...
Page 203: Scsi Connections Scsi Bus Differences
Mbytes/sec Ultra2 Wide Up to 80 Low-Voltage Mbytes/sec Differential 1. Address 7 is reserved for host controller use on all buses. 2. This information is speciﬁc to the HP workstation c-class. Appendix B Data Bus Available Maximum Width SCSI Cable Length...
Page 204: Scsi Restrictions
Differential SCSI bus supports 15 devices because address 7 is reserved by the system. cables Only SCSI cables approved by HP can be used to connect your workstation and any SCSI devices. HP offers the following SCSI cables for Ultra Narrow single-ended SCSI devices: Table B-2. Ultra Narrow Single-Ended SCSI Cables...
Page 205: Table B-3. Ultra2 Wide Low-Voltage Differential Scsi Cables
HP offers the following SCSI cables for connecting externally connected devices to the system Ultra2 Wide Low-Voltage Differential port: Table B-3. Ultra2 Wide Low-Voltage Differential SCSI Cables Cable Number Cable Length C2978A 0.5m C2979A 1.5m C2911B 1.0m C2924B 2.5m C2361A 1.0m...
Page 206: Terminators
SCSI devices which meet NSE and LVD speciﬁcations. Contact the local HP sales representative for a current list of SCSI devices supported by HP for use on the Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential SCSI buses.
Page 207 SCSI connections SCSI restrictions higher performance SCSI bus than previous SCSI buses and is more sensitive to adherence to the electrical speciﬁcations. Low-voltage differential signaling speciﬁcations are described in the SCSI Parallel Interface-2 (SPI-2) document and in the Electrical Characteristics of Low Voltage Differential Signaling (LVDS) Interface Circuits TIA/EIA-644 document.
Page 208: Scsi Bus Length Constraints
The maximum cable length for a Ultra Wide Low-Voltage Differential SCSI bus is 12 meters. The HP workstation c-class uses 1 meter of this maximum cable length internally. This means that up to 11 meters of cable can be used for connecting external Ultra2 Wide Low-Voltage Differential SCSI devices to this workstation.
Page 209 NOTE When calculating the total Ultra2 Wide Low-Voltage Differential SCSI cable/bus/trace length used externally, remember to account for cables connecting external devices together as well as the bus length internal to those devices. Appendix B SCSI connections SCSI bus length constraints...
Page 210: Assigning Scsi Device Ids
SCSI connections assigning SCSI device IDs assigning SCSI device IDs Before assigning a SCSI device ID to your drive, you need to check the existing SCSI device IDs. To determine which SCSI device IDs are available for your device, use the ioscan command in a terminal window: 1.
Page 211: Assigning Ultra Narrow Single-Ended Scsi Device Ids
assigning Ultra narrow single-ended SCSI device IDs You can determine which Ultra Narrow Single-Ended SCSI (NSE SCSI) devices are currently in use by reviewing the output from the ioscan command discussed above and looking under the “H/W Path” heading. The entry 10/0/15/0 is the built-in Ultra Narrow Single-Ended SCSI bus.
Page 212: Connecting To The Scsi Ports
SCSI connections connecting to the SCSI ports connecting to the SCSI ports This section describes how to connect to the system SCSI ports (Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential). system SCSI port connection The system contains two SCSI connectors: •...
Page 213 NOTE It is necessary to put a terminator on unused SCSI connectors on the rear panel, or the last device connected to the SCSI bus. Terminators are shipped with the system. Only use a NSE SCSI terminator for the NSE SCSI bus and a FW LVD terminator for the FW LVD SCSI bus.
Page 214 SCSI connections connecting to the SCSI ports Appendix B...
Page 215: Related Documentation
related documentation This appendix provides part numbers and titles to related documentation.
Page 216: Installation Manual
• A4985-90010 - Installation Card for the HP Workstation C-Class service manuals • B2355-90040 - System Administration Tasks Manual HP 9000 Series 700 • B3782-90176 - Support Media User’s Manual • A4033-90099 - HP A4032/A4033 Color Monitors CE Handbook reference manuals •...
Page 217: Glossary
Glossary absolute pathname The full pathname of a ﬁle, including all the directories leading to it, starting with the root directory (“/”) and ending with the ﬁlename itself See also ﬁle, ﬁlename, pathname. access permissions Settings that allow (or prevents) a user or group of users to read, write, or execute ﬁles See also ﬁle access permissions.
Page 218 Glossary diskless workstations. See also boot ROM. boot console handler The interactive ﬁrmware that enables you to interact with the hardware of your workstation before the workstation boots the operating system. The boot console interface allows you to perform special tasks, display information, and set certain system parameters.
Page 219 ﬁle-system server for the cluster clients. See also cluster client, cluster node, cluster server. cluster client. A cluster node that does not have a local HP-UX ﬁle system. Its ﬁle system resides on the cluster server. See also cluster, cluster node, cluster server.
Page 220 (typed at the keyboard or read from a ﬁle) and interprets them as requests to execute commands or programs. An HP-UX command interpreter is called a shell. See also shell. command option Information you provide on a command line to...
Page 221 This automatic option is called the “default.” See also command option. dialog box A special type of HP CDE screen that contains controls and settings, and with which the user can carry on an interactive “dialog” in the process of setting whatever parameters the dialog box requests.
Page 222 Glossary drag To move the mouse (and hence the pointer on the screen) while holding down one or more of its buttons. This process speciﬁes two separate locations on the screen for those operations that require two: the location when the mouse button is pressed, and the location when it is released.
Page 223 ﬁle (such as opening the ﬁle or writing to it) See also access permissions. File Manager The HP CDE application that allows you to manage your ﬁles and directories, and to set viewing preferences.
Page 224 If it is removable, it is contained in a protective cover that is opened by the drive when access is needed. Help Manager The HP CDE application that provides online help. $HOME The environment variable that contains the name of a user’s home directory.
Page 225 Glossary into an icon See also icon. Initial System Loader The program that actually controls the loading of the operating system. input device Any of several pieces of hardware equipment used to give information to a system. Examples include the keyboard and the mouse See also output device.
Page 226 (LAN) connection for your workstation at the hardware level. This 48-bit number is preassigned by HP on their computers and it must never be changed. log in v. To initially sign on to the system so that you may begin to use it.
Page 227 The program that supervises the execution of other programs on your workstation. For example, the entire HP-UX system, including the kernel and all HP-UX commands See also kernel. option See command option. output device Any of several pieces of hardware used for...
Page 228 (this is used as a visual feedback mechanism from a program to the user). In the HP CDE Workspace, the default pointer is an X; on a window frame, it is either a simple arrow, or an arrow with one or...
Page 229 Also called a “work session” or a “login session.” See also current session. shell A command-line interpreter program used to invoke programs. Some examples of HP-UX shells are the Bourne, Korn, Key, and C shells. Sometimes referred to as a “command interpreter.” See also command interpreter.
Page 230 DIMM cards. standalone A workstation that is not part of a cluster See also cluster. Style Manager The HP CDE application that provides the ability to customize various user-interface aspects of your system, including colors, fonts,...
Page 231 See internet protocol address. terminal window A terminal window is a type of HP CDE window that emulates a complete display terminal. Terminal windows are typically used to fool window-dumb programs into believing they are running in their favorite terminal.
Page 232 See current working directory. Workspace What the screen becomes when you start HP CDE. Although you can hide the workspace under terminal windows or other graphic objects, you can never position anything behind the workspace. All windows and graphic objects appear stacked “on top of”...
Page 233 Glossary capacity. A workstation usually includes a keyboard, a monitor, and a system unit See also node, disked workstation, diskless workstation.
Page 235 Index Symbols $HOME absolute pathname active window ANSI argument attachment unit interface (AUI) back up battery bitmap boot boot command notations Boot Console Handler accessing auto boot and auto search bootable media search booting the workstation conﬁguration menu default values displaying and setting paths fastboot mode features...
Page 236 Index ﬂoppy disk drive hard disk drive I/O cards memory workstation conﬁguration control key sequence current current working directory cursor daisy-chaining DDS tape drive default Diagrams functional block system power diagrams dialog box DIMM card slot numbering memory memory failures directory disk disked workstation...
Page 237 Help home directory host host name HP-UX cluster I/O slot numbering icon iconify iconize Initial System Loader input device input window internet protocol address invisible ﬁlename...
Page 238 Index object operating system operating system overview option output device output window parent directory password path pathname pointer Power switch automatic shutdown soft power down procedure process process ID Product description Product speciﬁcations program prompt push button real time clock Rear Panel Connectors audio connectors network...
Page 239 Style Manager subdirectory superuser system administrator system board system call system name terminal window title bar troubleshooting boot failure bootable device bootable media chassis codes console fan failures and warnings HP-UX Boot selftest failures system veriﬁcation tests support USB hub Index...

This manual is also suitable for:

Visualize c3750 C3700 - workstation

HP Visualize c3650 Supplementary Manual

1 Product Information

2 Conﬁguration

3 Troubleshooting

4 Field Replaceable Units

5 Diagrams

6 Boot Console Handler

Product Speciﬁcations

SCSI Connections SCSI Bus Differences

Related Documentation

Quick Links

service handbook

Troubleshooting

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Summary of Contents for HP Visualize c3650