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HP Compaq dc5700 SFF Hardware Reference Manual

Hp compaq dc5700 sff: reference guide
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Hardware Reference Guide - dc5700 Small
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HP Compaq Business PC
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  • Page 1 Hardware Reference Guide - dc5700 Small Form Factor Model HP Compaq Business PC...
  • Page 2 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright.

  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading this computer model. WARNING! bodily harm or loss of life. CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE Text set off in this manner provides important supplemental information.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product Features Standard Configuration Features ... 1 Front Panel Components ... 2 Rear Panel Components ... 3 Keyboard ... 4 Using the Windows Logo Key ... 5 Special Mouse Functions ... 6 Serial Number Location ... 6 2 Hardware Upgrades Serviceability Features ...
  • Page 6 Cable Lock ... 49 Padlock ... 50 Appendix D Electrostatic Discharge Preventing Electrostatic Damage ... 51 Grounding Methods ... 51 Appendix E Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care ... 53 Optical Drive Precautions ... 54 Operation ...

  • Page 7: Product Features

    Product Features Standard Configuration Features The HP Compaq Small Form Factor features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Instructions for using the utility are provided in the Troubleshooting Guide on the Documentation and Diagnostics CD.

  • Page 8: Front Panel Components

    Some models have a bezel blank covering the 3.5-inch drive bay. An optional media card reader is available from HP for this drive bay. You can also install a second SATA hard drive in this drive bay. Chapter 1 Product Features 3.5-inch Diskette Drive (optional)

  • Page 9: Rear Panel Components

    Rear Panel Components Table 1-2 Rear Panel Components Power Cord Connector Voltage Select Switch PS/2 Mouse Connector (green) PS/2 Keyboard Connector (purple) Universal Serial Bus (USB) Serial Connector NOTE Arrangement and number of connectors may vary by model. If a PCI graphics card is installed, the connectors on the card and the system board may be used at the same time.

  • Page 10: Keyboard

    Keyboard Table 1-3 Keyboard Components Function Keys Editing Keys Status Lights Numeric Keys Arrow Keys Ctrl Keys Application Key Windows Logo Keys Alt Keys Keys available in select geographic regions. Chapter 1 Product Features Perform special functions depending on the software application being used. Includes the following: Insert, Home, Page Up, Delete, End, and Page Down.

  • Page 11: Using The Windows Logo Key

    Windows Logo Key + Windows Logo Key + ENWW Keyboard section to identify the Windows Logo key. Displays or hides the Start menu Displays the Desktop Minimizes all open applications Undoes Minimize All Launches My Computer Launches Find Document Launches Find Computer...

  • Page 12: Special Mouse Functions

    Special Mouse Functions Most software applications support the use of a mouse. The functions assigned to each mouse button depend on the software applications you are using. Serial Number Location Each computer has a unique serial number and product ID number located on the left side of the computer.

  • Page 13: Hardware Upgrades

    This guide is located on the Web at http://www.hp.com/ergo CAUTION Static electricity can damage the electrical components of the computer or optional equipment.

  • Page 14: Using The Small Form Factor Computer In A Tower Orientation

    The Small Form Factor computer can be used in a tower orientation by purchasing an optional tower stand. The HP logo plate on the front bezel is adjustable for either desktop or tower orientation. Remove/disengage any security devices that prohibit opening the computer.
  • Page 15 Lift the computer so that its right side is facing down (1) and place it on the stand (2). Figure 2-1 Changing from Desktop to Tower Orientation Reconnect the power cord and any external devices, then turn on the computer.

  • Page 16: Removing The Computer Access Panel

    Removing the Computer Access Panel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as diskettes or compact discs, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.

  • Page 17: Replacing The Computer Access Panel

    Replacing the Computer Access Panel Place the access panel in the proper position on the chassis with about 1.3 cm (1/2 inch) of the access panel hanging off the back of the computer and slide it into place. Figure 2-3 Replacing the Computer Access Panel ENWW Replacing the Computer Access Panel...

  • Page 18: Removing The Front Bezel

    Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as diskettes or compact discs, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.

  • Page 19: Removing Bezel Blanks

    Removing Bezel Blanks On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays that need to be removed before installing a drive. To remove a bezel blank: Remove the front bezel. Push the two retaining tabs that hold the bezel blank in place towards the outer left edge of the bezel (1) and pull the bezel blank inwards to remove it (2).

  • Page 20: Replacing The Front Bezel

    Replacing the Front Bezel Insert the two hooks on the left side of the bezel into the rectangular holes on the chassis (1) then rotate the right side of the bezel onto the chassis (2) and snap it into place. Figure 2-6 Replacing the Front Bezel Chapter 2 Hardware Upgrades...

  • Page 21: Installing Additional Memory

    Installing Additional Memory The computer comes with double data rate 2 synchronous dynamic random access memory (DDR2- SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM.

  • Page 22: Populating Dimm Sockets

    Populating DIMM Sockets There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM2 operate in memory channel A. Sockets XMM3 and XMM4 operate in memory channel B. Figure 2-7 DIMM Socket Locations Item...

  • Page 23: Installing Dimms

    one channel should be populated with the 1GB DIMM and one 256MB DIMM and the other channel should be populated with the two 512MB DIMMs. With this configuration, 2 GB will run as dual channel and 256 MB will run as single channel. ●...
  • Page 24 Press down on the lever to the left of the drive (1), slide the drive back until it stops, and lift it straight up and out the drive bay (2). NOTE Hold the front and back of the drive when lifting it out of the drive bay. Figure 2-8 Removing the Optical Drive Rotate the optical drive retainer to its upright position to access the memory module sockets.
  • Page 25 Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Figure 2-10 Installing a DIMM NOTE A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.

  • Page 26: Removing Or Installing An Expansion Card

    Removing or Installing an Expansion Card The computer has two standard low-profile PCI expansion slots that can accommodate an expansion card up to 17.46 cm (6.875 inches) in length. The computer also has one PCI Express x1 expansion slot and one ADD2/SDVO expansion slot. Figure 2-11 Expansion Slot Locations Item...
  • Page 27 CAUTION board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. If the computer is on a stand, remove the computer from the stand. Remove the access panel.
  • Page 28 Before installing an expansion card, remove the expansion slot cover or the existing expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis. Pull the slot cover straight up then back toward the inside of the chassis.
  • Page 29 If you are removing a standard PCI card, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then back toward the inside of the chassis to release it from the chassis frame. Be sure not to scrape the card against the other components.
  • Page 30 Store the removed card in anti-static packaging. If you are not installing a new expansion card, install an expansion slot cover to close the open slot. CAUTION expansion slot cover for proper cooling of internal components during operation. To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis.
  • Page 31 Replace the slot cover retainer. Figure 2-17 Replacing the Slot Cover Retainer NOTE The slot cover retainer is secured in place by the access panel. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed.

  • Page 32: Drive Positions

    Drive Positions Figure 2-18 Drive Positions 5.25-inch external drive bay for optional drives (optical drive shown) 3.5-inch external drive bay for optional drives (diskette drive shown) 3.5-inch internal hard drive bay You can install a diskette drive, a media card reader, or a second SATA hard drive in the external 3.5-inch bay.

  • Page 33: Installing And Removing Drives

    You must install guide screws to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided eight extra guide screws installed on the chassis behind the front bezel. Four of the guide screws are silver 6-32 standard screws used for hard drives only. The other four guide screws are black M3 metric screws used for all other drives.

  • Page 34: Removing An Optical Drive

    Removing an Optical Drive CAUTION All removable media should be taken out of a drive before removing the drive from the computer. NOTE An optical drive is a CD-ROM, CD-R/RW, DVD-ROM, DVD+R/RW, or CD-RW/DVD Combo drive. To remove an optical drive: Remove/disengage any security devices that prohibit opening the computer.

  • Page 35: Installing An Optical Drive Into The 5.25-Inch External Drive Bay

    Press down on the lever to the left of the drive (1), slide the drive back until it stops, and lift it straight up and out the drive bay (2). NOTE Hold the front and back of the drive when lifting it out of the drive bay. Figure 2-20 Removing the Optical Drive NOTE...
  • Page 36 Install two M3 metric guide screws in the lower holes on each side of the drive. HP has provided four extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3 metric guide screws are black.
  • Page 37 Connect the power cable (1) and data cable (2) to the rear of the optical drive. Figure 2-23 Connecting the Power and Data Cables CAUTION A sharp bend can break the internal wires. Connect the other end of the SATA data cable to the white system board connector labeled SATA1. Replace the access panel.

  • Page 38: Removing A Diskette Drive

    Removing a Diskette Drive CAUTION All removable media should be taken out of a drive before removing the drive from the computer. The diskette drive is located underneath the optical drive. You must remove the optical drive before removing the diskette drive. Follow the procedure in the above section, and access the diskette drive.
  • Page 39 Press down on the lever to the left of the drive (1), slide the drive back until it stops, and lift it straight up (2). Figure 2-25 Disengaging the Diskette Drive Tilt the left side of the drive down slightly (1) so that the top lips of the guide screws are not caught behind the metal frame, then pull the drive out of the drive bay (2).

  • Page 40: Installing A Diskette Drive Into The 3.5-Inch External Drive Bay

    If necessary, remove the bezel blank covering the 3.5-inch drive bay. Install two M3 metric guide screws in the lower holes on each side of the drive. HP has provided four extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3 metric guide screws are black.
  • Page 41 Align the guide screws with the slots on the chassis. Tilt the drive so that the left side is lower than the right side (1) and slide the left guide screws into the slots then the right guide screws into the slots (2).
  • Page 42 Connect the data cable (1) and power cable (2) to the rear of the drive. Connect the other end of the data cable to the connector on the system board labeled FLOPPY P10. Figure 2-30 Connecting Diskette Drive Cables NOTE If installing a second hard drive in the 3.5-inch external drive bay, connect the power and data cables to the rear of the drive and connect the other end of the data cable to the next available (unpopulated) SATA connector on the system board in the following order:...

  • Page 43: Removing And Replacing The Primary 3.5-Inch Internal Sata Hard Drive

    If you do not have this CD set, create it now. Refer to the HP Backup and Recovery Manager User Guide in the Windows Start menu for more information.
  • Page 44 Press down on the lever to the left of the optical drive (1), slide the optical drive back until it stops, and lift it straight up and out the drive bay (2). NOTE Hold the front and back of the drive when lifting it out of the drive bay. Figure 2-31 Removing the Optical Drive Disconnect the power and data cables from the back of the diskette drive.
  • Page 45 Tilt the left side of the diskette drive down slightly (1) so that the top lips of the guide screws are not caught behind the metal frame, then pull the drive out of the drive bay (2). Figure 2-33 Removing the Diskette Drive Disconnect the power cable (1) and data cable (2) from the back of the hard drive.
  • Page 46 Press down on the lever to the left of the hard drive (1), slide the drive back until it stops, and lift it straight up (2). Figure 2-35 Disengaging the Hard Drive Tilt the left side of the hard drive down slightly (1) so that the top lips of the guide screws are not caught behind the metal frame, then pull the drive out of the drive bay (2).
  • Page 47 When replacing the hard drive, transfer the four screws from the old drive to the new one. You will need a Torx T-15 screwdriver to remove and re-install the guide screws. HP has provided four extra 6-32 standard guide screws on the front of the chassis, under the front bezel. The 6-32 standard guide screws are silver.
  • Page 48 Chapter 2 Hardware Upgrades ENWW...

  • Page 49: Appendix A Specifications

    Specifications Desktop Dimensions Height Width Depth Approximate Weight Temperature Range Operating Nonoperating Relative Humidity (noncondensing) Operating Nonoperating (38.7°C max wet bulb) Maximum Altitude (unpressurized) Operating Nonoperating NOTE Operating temperature is derated 1.0° C per 300 m (1000 ft) to 3000 m (10,000 ft) above sea level;...
  • Page 50 Rated Input Current (maximum) 6A @ 100 VAC 3A @ 200 VAC This system utilizes a passive power factor corrected power supply. The power factor correction is present in the 230V operating mode only. This allows the system to pass the CE mark requirements for use in the countries of the European Union.

  • Page 51: Appendix B Battery Replacement

    AC wall socket. The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to recycle.
  • Page 52 If the computer is on a stand, remove the computer from the stand. Remove the access panel. Locate the battery and battery holder on the system board. NOTE On some computer models, it may be necessary to remove an internal component to gain access to the battery.
  • Page 53 To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2). Figure B-2 Type 3 Pull back on the clip (1) that is holding the battery in place, and remove the battery (2).
  • Page 54 Reset the date and time, your passwords, and any special system setups using Computer Setup. Refer to the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD. Lock any security devices that were disengaged when the access panel was removed. Appendix B Battery Replacement ENWW...

  • Page 55: Appendix C External Security Devices

    For information on data security features, refer to the Computer Setup (F10) Utility Guide and the Desktop Management Guide on the Documentation and Diagnostics CD and the HP ProtectTools Security Manager Guide (some models) at http://www.hp.com. Installing a Security Lock The security locks displayed below and on the following page can be used to secure the computer.

  • Page 56: Padlock

    Padlock Figure C-2 Installing a Padlock Appendix C External Security Devices ENWW...

  • Page 57: Appendix D Electrostatic Discharge

    Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.
  • Page 58 Appendix D Electrostatic Discharge ENWW...

  • Page 59: Appendix E Computer Operating Guidelines, Routine Care And Shipping Preparation

    ● Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ●...

  • Page 60: Optical Drive Precautions

    Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish. Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping Preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files on PD discs, tape cartridges, CDs, or diskettes.

  • Page 61: Index

    Index access panel locking and unlocking 49 removing 10 replacing 11 ADD2/SDVO card 20, 23 audio connectors 2, 3 backup and recovery 41 battery replacement 45 computer operating guidelines 53 connecting drive cables 27 DIMMs. See memory diskette drive installing 34 removing 32 drives connecting cables 27...
  • Page 62 hard drive 37 optical drive 28 PCI card 23 security cable lock 49 padlock 50 serial connector 3 serial number location 6 shipping preparation 54 specifications computer 43 memory 15 tower orientation 8 unlocking access panel 49 USB ports front panel 2 rear panel 3 ventilation guidelines 53 Windows Logo key 5...

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