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HP Compaq d530 USDT Getting Started Manual

Business desktops
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See also: Troubleshooting Manual, Reference Manual
Getting Started
Compaq Business Desktops
D530 Ultra-Slim Desktop Model
Document Part Number: 325444-001
April 2003
Use this guide after you have completed the steps detailed in the
Quick Setup guide. It will help you set up factory-provided software.
It also includes basic troubleshooting information should you have
problems during the initial startup process.
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Summary of Contents for HP Compaq d530 USDT

  • Page 1 Getting Started Compaq Business Desktops D530 Ultra-Slim Desktop Model Document Part Number: 325444-001 April 2003 Use this guide after you have completed the steps detailed in the Quick Setup guide. It will help you set up factory-provided software. It also includes basic troubleshooting information should you have...
  • Page 2 The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Ordering the Quick Troubleshooting Guide ....... . 26 www.hp.com Contents...

  • Page 5: Getting Started

    Additional information is available in online help after you install the operating system. Accessibility HP is committed to designing products, services, and programs with improved usability and accessibility for all customers. HP products with Microsoft Windows XP preinstalled, or that are XP Ready, are Getting Started www.hp.com...

  • Page 6: Installing Or Upgrading Device Drivers

    You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop, then click or use the Browse button in the dialog box to locate the I386...

  • Page 7: Protecting The Software

    Ä CAUTION: Manually forcing the computer off can cause loss of data. www.hp.com Getting Started...

  • Page 8: Working With The Multibay

    Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields such as monitors or speakers. If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “Fragile: Handle with Care.” www.hp.com...

  • Page 9: Hot-Plugging" Or "Hot-Swapping" Multibay Drives

    Start > Shut Down > Restart the Computer. corner of the screen, press the A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced. Hot-Pluggable MB Floppy, then click Enable. www.hp.com Getting Started key. Enter key.

  • Page 10: Partitioning And Formatting A Multibay Hard Drive

    Refer to the online Help (click Action > Help) for additional information. software, and turn off the computer. Drive into the MultiBay” for more information. below: Management. to any prompts that appear on the screen. Carefully read and respond to any prompts that appear on the screen. www.hp.com “Inserting a...

  • Page 11: Inserting A Drive Into The Multibay

    Releasing the MultiBay Security Catch” information. www.hp.com Getting Started “Engaging for more...

  • Page 12: Engaging And Releasing The Multibay Security Catch

    If the device does not start, ensure that the necessary device drivers are installed on the system. If they are not available, they may be downloaded, at no cost, from the HP Web site at Engaging and Releasing the MultiBay Security Catch...

  • Page 13: Removing A Drive From The Multibay

    “Engaging and Releasing the MultiBay Security Catch” information. the Safely Remove Hardware icon on the Windows XP task bar or the Unplug or Eject Hardware icon on the Windows 2000 task bar. www.hp.com Getting Started for more...

  • Page 14: Finding More Information

    (available in print and Adobe Acrobat PDF on the library CD) Helps you connect the computer and peripheral devices. Getting Started (available in print and PDF on library CD) Helps you set up factory-provided software; also includes basic troubleshooting information should you encounter any problems during initial startup. www.hp.com...

  • Page 15: Locating Regulatory Information

    Network & Internet Communications Guide (PDF on library CD) Provides basic networking information and instructions for installing device drivers and using network interface controller (NIC) features preinstalled on select desktop models; also provides information about Internet Service Providers and using the Internet.

  • Page 16: Using The Documentation Library Cd

    Windows Regional Settings. If the Regional Settings do not match one of the languages supported on the CD, the menu and books are displayed in English. X:\DocLib.exe (where is the drive letter designator for the CD-ROM drive) www.hp.com...

  • Page 17: Before You Call For Technical Support

    Be in front of your computer when you call. Write down the computer and monitor serial numbers before calling and have them readily available. Be prepared to spend the time necessary troubleshooting the problem with the service technician. www.hp.com Getting Started...

  • Page 18: Helpful Hints

    If the system will not shut down, unplug the power cord, wait a few seconds, then plug it in again. If it does not restart automatically, press the power button to start the computer. www.hp.com...

  • Page 19: Basic Troubleshooting

    A comprehensive Troubleshooting Guide is available on the Documentation Library CD and under the reference library at the following Web site: http://www.hp.com/support. Reconfigure your computer after installing a non–plug and play expansion board or other option. See “Solving Hardware Installation Problems”...

  • Page 20: Solving General Problems

    Windows Device Manager to disable the network controller. Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys. The Num Lock key can be disabled (or enabled) in Computer Setup. www.hp.com...
  • Page 21 The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or computer malfunction. 1. Make sure the airflow to the computer is not blocked.
  • Page 22 If it is turned on, then replace the power button harness. 5. If the 3.3 V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board. www.hp.com...

  • Page 23: Solving Hardware Installation Problems

    You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict. www.hp.com Getting Started...
  • Page 24 See “Interpreting diagnostic Lights and Audible Codes” to determine possible causes. issue, contact Customer Support. system. isolate faulty module. with HP memory. on the system.

  • Page 25: Interpreting Diagnostic Lights And Audible Codes

    LED flashes four times, once per second. Possible Cause Recommended Action Computer on. None Computer in None Suspend to RAM mode (select models only) or normal Suspend mode. Computer in None Suspend to Disk or “Hibernate” mode. www.hp.com Getting Started...
  • Page 26 4. Reseat processor heatsink and verify that fan assembly is properly attached. 5. Contact an authorized reseller or service provider. Processor not 1. Check to see that the processor is installed (not an present. indicator of bad 2. Reseat the processor. processor). www.hp.com...
  • Page 27 5. Replace the system board. Pre-video memory 1. Reseat DIMMs. Power on the error system. 2. Replace DIMMs one at a time to isolate faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. www.hp.com Getting Started...
  • Page 28 Invalid ROM based 1. Reflash the ROM using a ROMPaq on bad checksum. diskette. See the “ROM Flash” section of the Desktop Management Guide on the Documentation Library CD. 2. Replace the system board. www.hp.com...
  • Page 29 If it is turned on, then replace the power button harness. 5. If the 3.3 V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board. www.hp.com Getting Started...

  • Page 30: Ordering The Quick Troubleshooting Guide

    Authorized dealers, resellers, and service providers should use the normal procedure for ordering spare parts. Customers in the U.S. and Canada should call 1-800-952-7689. In other countries, contact your local HP office for availability. Part number 153837-001 for single copies Part number 153838-001 for multiples of five...

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