Solving General Problems - HP Compaq d220 MT Quick Setup Manual

Getting Started

Problem

Computer will not turn on. Computer is not connected

2–8

You may be able to easily resolve the minor problems described in

this section. If a problem persists and you are unable to resolve it

yourself or if you feel uncomfortable about performing the operation,

contact your HP authorized reseller or service provider.

Cause

to an external power

source.

Cables to the external

power source are

unplugged.

A defective PCI or ISA card

has been installed.

Drive power, data, or power

supply cables may not be

properly connected.

The unit temperature was

exceeded. The fan may be

blocked.

Power line selector switch

on rear of computer chassis

is not switched to correct

line voltage (115V or

230V) (some models).

Solution

Connect to an external power source.

Ensure that cables connecting the

computer to the external power source

are plugged in properly and the wall

outlet is active.

Remove any expansion board that was

just installed.

Reseat drive power, data, and power

supply cables.

1. Unit is in an exceedingly hot

environment. Let it cool down.

2. Ensure that computer air vents are

not blocked and internal fan is

running.

Contact HP authorized reseller or

service provider.

Select the proper AC voltage using the

slide switch.

Quick Setup & Getting Started Guide