HP OmniBook XE4100 Startup Manual

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  • Page 1 HP Notebook PC Startup Guide...
  • Page 2 Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Startup Guide...
  • Page 3: Important Safety Information

    UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
  • Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
  • Page 5 U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company.
  • Page 7: Table Of Contents

    Contents Getting Started with Your HP Notebook ... 9 Taking Inventory... 10 What’s in the box? ... 10 To find more information... 11 Identifying Parts of the Computer... 12 Front View ... 12 Back View... 13 Bottom View ... 14 Status Lights...
  • Page 8 HP Support and Service... 51 Getting Assistance for Your Computer... 52 To get help from the Web ... 52 To contact HP for support or service ... 52 To receive repair service ... 55 To prepare your computer for shipment... 56 Hewlett-Packard Limited Warranty Statement ...
  • Page 9: Getting Started With Your Hp Notebook

    Getting Started with Your HP Notebook Startup Guide...
  • Page 10: Taking Inventory

    Recovery CD or DVD, for restoring Windows and all software included with your computer. Microsoft Windows manual. CD with special software (for models with certain types of drives). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.) Startup Guide...
  • Page 11: To Find More Information

    Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD or DVD in \hp\Library. Microsoft Windows This is shipped with your computer and contains information about using the version manual of Microsoft Windows shipped with your computer.
  • Page 12: Identifying Parts Of The Computer

    Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Computer open/close latch. 2. One-Touch buttons. 3. Keyboard status lights. 4. Power button. Turns the computer on and off. 5. Touch pad, scroll pad, click buttons, plus on-off button.
  • Page 13: Back View

    19. External monitor port. 20. Kensington lock slot (security connector). Getting Started with Your HP Notebook Identifying Parts of the Computer 21. Modem port*. 22. PC Card and CardBus slot and button (certain models have two slots and two buttons).
  • Page 14: Bottom View

    Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 28. Hard disk drive. 29. Battery latch. 30. RAM cover. Startup Guide 31. Reset button. 32. Docking port*. 33. Mini-PCI cover (no user parts inside). * on certain models...
  • Page 15: Status Lights

    Amber: the AC adapter is connected and the battery is charging. Blinking: the AC adapter is connected and the battery is missing or has a fault. Off: the AC adapter is not connected. Getting Started with Your HP Notebook Identifying Parts of the Computer Startup Guide...
  • Page 16 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
  • Page 17: Setting Up Your Computer

    HP docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library.
  • Page 18 Getting Started with Your HP Notebook Setting Up Your Computer To remove the battery 1. Before removing the battery, do one of the following: Shut down the computer or put it into Hibernate mode, or Plug in the AC adapter.
  • Page 19: Step 2: Connect Ac Power

    If “75W” is printed below the AC adapter socket on the computer, do not use a 60- watt, 3.16-amp adapter, such as HP F1454A or F1781A, and do not use DC adapter accessories F1455A and F2297A.
  • Page 20: Step 3: Connect A Phone Line

    Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.
  • Page 21: Step 4: Turn On The Computer

    Modem Options, and then click Edit on the Dialing Rules tab. Windows 2000: click Start, Settings, Control Panel, double-click Phone and Modem Options, and then click Edit on the Dialing Rules tab. Getting Started with Your HP Notebook Setting Up Your Computer Startup Guide...
  • Page 22: Step 6: Register Your Notebook

    If you decide not to register during Windows setup, choose the option to print the registration form, and then fax it to HP at the fax number on the form. Or you can register by calling HP Customer Care—see “To contact HP for support or service”on page 52 to find the phone number.
  • Page 23: Basic Operation

    Basic Operation Startup Guide...
  • Page 24: Operating Your Computer

    Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its power button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. For information on caring for and protecting your computer, see “Operating Your Computer”...
  • Page 25: To Reset The Computer

    To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. If possible, shut down Windows: Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart.
  • Page 26: To Change The Boot Device

    CD-ROM drive, or an internal network interface card. 1. Click Start, Turn Off Computer (or Shut Down), Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER.
  • Page 27: To Use The Touch Pad

    To use the touch pad The touch pad includes an on-off button so you can turn off the touch pad to avoid moving the pointer accidentally, such as by touching the pad while typing. The indicator light turns off when you turn off the touch pad. 1.
  • Page 28 Basic Operation Operating Your Computer To open an application, move the pointer over the icon and double-click the left button. To make menu selections, move the pointer to the menu item and click the left button. To open the shortcut menu for an item, move the pointer over the item and click the right button.
  • Page 29: To Use The Fn Hot Keys

    To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, and then release both keys. This hot key Does this Fn+F1...
  • Page 30: To Play Dvd Movies

    (usually no more than four). When you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
  • Page 31: Working In Comfort With A Notebook Pc

    HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Windows 2000 Recovery CD or DVD in \hp\library—as well as at www.hp.com/ergo.
  • Page 32 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
  • Page 33: Batteries And Power Management

    Batteries and Power Management Startup Guide...
  • Page 34: Using Battery Power

    Batteries and Power Management Using Battery Power Using Battery Power For information about how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computer’s battery, see the chapter titled “Batteries and Power Management” in the online Reference Guide. To check battery status From the battery status light You computer has a battery status light—see “Status Lights”...
  • Page 35: To Respond To A Low-Battery Warning

    To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode. Once the computer enters Hibernate mode in this way, you won’t be able to turn it on again until you restore power by doing one of the following: Replace the battery with a charged one.
  • Page 37: Add-On Devices

    Add-On Devices Startup Guide...
  • Page 38: Installing Additional Ram

    To install a RAM expansion module If your model has technology code KB (shown on the serial number label), use HP PC2100 DDR-266 or higher RAM only. If your model has technology code KC, use HP PC-133 or higher SDRAM only.
  • Page 39 Add-On Devices Installing Additional RAM 5. Replace the cover. 6. Insert the battery. To remove the RAM module, release the two latches at the sides of the module. Startup Guide...
  • Page 40: Replacing The Hard Disk Drive

    Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2.
  • Page 41: Troubleshooting And Maintenance

    Troubleshooting and Maintenance Startup Guide...
  • Page 42: Troubleshooting Techniques

    See the Microsoft Windows manual shipped with the computer. See the HP Notes in the online HP Library for updated information. Find technical tips and software updates for the computer at the HP Business Support Web site (www.hp.com/go/bizsupport). Test your computer by running the e-Diagtools test program. See “Testing the Hardware”...
  • Page 43: Hard Disk Drive Problems

    If the screen is difficult to read Try setting the display resolution to its default setting of 1024×768 or higher, depending on your model: click Start, Control Panel, Appearance and Themes, Display (Windows XP) or Start, Settings, Control Panel, Display, Settings (Windows 2000).
  • Page 44: Performance Problems

    Troubleshooting and Maintenance Troubleshooting Techniques Don’t touch the touch pad while the computer is rebooting or resuming from Standby mode. If this happens, try the following: press a key on the keyboard to restore normal operation, or suspend and resume operation using the power button. If an external mouse is connected, the built-in pointing devices are normally disabled.
  • Page 45: Startup Problems

    Make sure the battery is fully installed and locked in place. Make sure you’re using only the HP AC adapter included with your computer (or other approved adapter that meets the power requirements of the computer). If “75W”...
  • Page 46: Testing The Hardware

    To run the e-Diagtools diagnostic test 1. Click Start, Turn Off Computer (or Shut Down), Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. The first time you run the program, you are prompted to select the language for the program.
  • Page 47 12. Optional: open the Support Ticket. In Windows, click Start, All Programs (or Programs), Hewlett-Packard, Notebook, HP e-Diagtools, e-Diagtools for Windows. 13. Click View to display the Support Ticket. 14. To add information about your problem, click Comments, type the information, and then click OK.
  • Page 48: Configuring The Computer

    1. Click Start, Turn Off Computer (or Shut Down), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: Press the LEFT and RIGHT arrow keys to move among menus.
  • Page 49: Reinstalling And Updating Software

    On your computer’s hard drive under C:\hp\Drivers. On the Recovery CD or DVD under \hp\Drivers. On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD or DVD to reinstall the original factory software on your computer’s hard disk.
  • Page 50 Troubleshooting and Maintenance Reinstalling and Updating Software 7. When the Recovery CD or DVD dialog box appears, follow the displayed instructions. To perform a standard recovery, press 2, 1, 1. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take 15 to 45 minutes.
  • Page 51: Hp Support And Service

    HP Support and Service Startup Guide...
  • Page 52: Getting Assistance For Your Computer

    To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: Included applications and operating systems.
  • Page 53 (www.hp.com/go/bizsupport) under “Contact HP” for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model.
  • Page 54 HP Support and Service Getting Assistance for Your Computer North America United States: Omnibook: (970) 635-1000 Pavilion: (208) 323-2551 Canada: (905) 206-4663 Mexico: Mexico City: 52-58-9922 outside Mexico City: 01-800-472-6684 South America Argentina: Buenos Aires: 5411-4778-8380 outside B.A.: 0810-555-5520 Brazil: São Paulo: (11) 7297-4998...
  • Page 55: To Receive Repair Service

    Can the problem be re-created? To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported.
  • Page 56: To Prepare Your Computer For Shipment

    If you have questions about packaging requirements when returning your notebook for repair, contact HP Service and Support—see “To contact HP for support or service” on page 52. If your notebook is not packaged properly, you will be responsible for any damages to it that occur during shipping.
  • Page 57: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 58 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
  • Page 59: Reference Information

    Reference Information Startup Guide...
  • Page 60: Hardware Specifications

    Hardware Specifications Hardware Specifications Technology Codes Each HP notebook computer has a two-letter technology code. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number.
  • Page 61 Power Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with LED charge-level gauge. Battery life: up to 3 (LiIon) or 2 hours (NiMH) hours typical (varies with model, usage, and power settings). Fast battery recharge: 2 hours when system is off, 3 hours when system is on. Low-battery warning.
  • Page 62 Reference Information Hardware Specifications Modem Software-based modem. (certain models) Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5.
  • Page 63 Reference Information Hardware Specifications Major ICs Models with Technology Code KB: CPU: Intel Mobile Pentium 4 processor-M. Core logic: ALI 1671 / 1535+ chipset. Display controller: ATI Mobility Radeon M6-C/P. Audio/Modem controller: Conexant Smart AMC CX20468-21. CardBus controller: TI PC1520. Keyboard/embedded controller: National PC87570.
  • Page 64: Safety Information

    250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317...
  • Page 65: Ergonomics

    When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. To obtain a replacement battery, contact your local dealer or HP sales office. Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).
  • Page 66: Laser Safety

    Ensure proper use by reading and following the instructions carefully. If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 52. Do not attempt to make any adjustment of the unit.
  • Page 67: Exposure To Radio Frequency Radiation

    HP therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.
  • Page 68: Regulatory Information

    Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.
  • Page 69: Canada

    Trade name: Hewlett-Packard Company Product name: HP Omnibook XE4000 series and Pavilion ZE4000 and ZT series Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
  • Page 70: European Union

    Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 52. Belgium: For outdoor usage only channels 10 (2457 MHz) through 13 (2472 MHz) are allowed.
  • Page 71: Japan

    Japan Japan Telecommunications Approval Name of Equipment: AMC20493-001-KT1, AMC20493-001-KT3, AMC20493-001-KT5, AMC20493-001 TELEC approval number: D02-0005JP Name of Equipment: T60H424 Reference Information Regulatory Information Startup Guide...
  • Page 72: Russia

    Reference Information Regulatory Information Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. Note For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is listed in the declaration below.
  • Page 73 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454, F1781, F4600, F4814, 5950-4334, and 5950-4359 ac/dc adapters used with this product are designed to operate on all power systems, other than IT power systems.
  • Page 75: Index

    40 DVD drive location, 12 playing movies, 30 setting region code, 30 e-Diagtools for Windows, 47 e-mail HP Customer Care, 53 ergonomics, 17 external devices installing, See Reference Guide external monitor, See Reference Guide external monitor port...
  • Page 76 12, 16 troubleshooting, 43 Keypad Lock, 12, 16 connecting to, See Reference Guide LAN port location, 13 laser safety, 66 Library (HP), 11 lights status, 12, 15, 16 LPT1 port, 13 memory adding, 38 PC-133, 38 PC2100 DDR-266, 38...
  • Page 77 28 location, 12 troubleshooting, 43 using, 27 troubleshooting battery, 44 display, 42 hard disk drive, 43 HP Instant Support, 42 keyboard, 43 pointing devices, 43 power, 44 startup, 45 turning on computer, 21 URLs, 11 connecting, See Reference Guide...

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