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HP Compaq NC4200 Getting Started Manual

Compaq notebook series
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Getting Started
HP Compaq Notebook Series
Document Part Number: 367187-001
March 2005
This guide explains how to set up your hardware and software
and begin using your notebook.
Enhanced for Accessibility.
Table of Contents
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Summary of Contents for HP Compaq NC4200

  • Page 1 Getting Started HP Compaq Notebook Series Document Part Number: 367187-001 March 2005 This guide explains how to set up your hardware and software and begin using your notebook. Enhanced for Accessibility.
  • Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    1 Hardware Setup Step 1: Identify the Setup Hardware ....1–2 Step 2: Insert the Battery Pack ..... 1–3 Step 3: Connect the Modem.
  • Page 4 Contents Use the Notebook Safely ..... . 3–8 Turn Off the Notebook Properly ....3–9 Connect to the Internet .
  • Page 5 Repairing or Reinstalling Applications ....B–4 Reinstalling Applications from Your Hard Drive . . . B–5 Reinstalling Applications from Discs ... . B–5 Repairing the Operating System .

  • Page 6: Hardware Setup

    During hardware setup, you will 1. Identify the hardware required for setup. 2. Insert the battery pack into the notebook, so the battery can begin to charge as soon as the notebook is connected to external power. 3. Connect the modem, so you will be able to register the notebook and operating system during software setup.

  • Page 7: Step 1: Identify The Setup Hardware

    Hardware Setup Step 1: Identify the Setup Hardware To set up the notebook for the first time, you need the notebook, the AC adapter 1, the power cord 2, and the battery pack 3. If you would like to use the modem to register your notebook and operating system during software setup, you will also need the modem cable 4.

  • Page 8: Step 2: Insert The Battery Pack

    Step 2: Insert the Battery Pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the notebook upside down. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. Press the battery pack 2 into the battery bay until it clicks into place.

  • Page 9: Step 3: Connect The Modem

    Hardware Setup Step 3: Connect the Modem To connect the modem so that you can register your notebook and operating system during software setup: ■ Follow the instructions in this section for connecting the modem to an analog telephone line. –...

  • Page 10: Connecting The Modem To An Rj-11 Jack

    Connecting the Modem to an RJ-11 Jack To connect the modem to an analog telephone line that has an RJ-11 telephone jack: ✎ Telephone wall jacks and modem cables vary in appearance by region and country. 1. Turn the notebook display-side up on a flat surface near an RJ-11 telephone wall jack.

  • Page 11: Connecting The Modem With An Adapter

    Hardware Setup Connecting the Modem with an Adapter To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack: ✎ Modem cables, modem adapters, and telephone wall jacks vary in appearance by region and country. 1.

  • Page 12: Step 4: Connect The Notebook To External Power

    Step 4: Connect the Notebook to External Power To connect the notebook to external AC power: ✎ Power cords and electrical outlets vary in appearance by region and country. 1. Plug the AC adapter into the power connector 1. 2. Plug the power cord into the AC adapter 2, and then into an AC outlet 3.

  • Page 13: Step 5: Open The Notebook

    Hardware Setup Step 5: Open the Notebook To open the notebook: 1. Press the display release button 1 to open the display. 2. Raise the display 2. 1–8 Getting Started...

  • Page 14: Step 6: Turn On The Notebook

    Step 6: Turn On the Notebook Ä CAUTION: To prevent a lack of response when you turn on the notebook, make sure the battery pack is firmly seated. To turn on the notebook: » Slide the power switch 1 toward the front of the notebook. The power/standby light 2 is turned on, and you are prompted to begin software setup.

  • Page 15: Software Setup

    During software setup you can ■ Select regional preferences. ■ Accept license agreements. ■ Name your notebook. ■ Register online. ■ Create user accounts. If you prefer not to register your notebook during software setup, you can do so at any time after software setup is complete. You can also change or add any settings you select or skip during the setup process.

  • Page 16: Welcome To Windows

    Software Setup Welcome to Windows The first window in software setup is Welcome to Microsoft Windows. This window welcomes you to your Microsoft® Windows® operating system and introduces you to software setup navigation: ■ To display additional information about the text in any setup window: Select the question mark icon in the lower-right section of the window or press the...
  • Page 17 Software Setup To navigate in a window, slide your finger on the TouchPad 1 in the direction that you want to move the cursor. To select an item, move the cursor over the item, and then press the left TouchPad button 2.

  • Page 18: Select Your Regional Preferences

    Software Setup Select Your Regional Preferences The next 2 windows prompt you to confirm or select regional preferences. Regional preferences are preset for the country in which you purchased the notebook. ■ Dates and currency window—The operating system will use the region and language preferences you confirm or select in the How should dates and currency appear? window to format dates and currency.

  • Page 19: Accept The License Agreements

    Accept the License Agreements In the End-User License Agreement window, you must accept both the Microsoft End-User License Agreement and the HP Software Product License Agreement to continue with software setup. ■ To accept both agreements: Select Yes, I accept them, and then select Next.

  • Page 20: Name Your Notebook

    Software Setup Name Your Notebook If you plan to include your notebook on a home network, your notebook must have a unique name. In the What’s your computer’s name? window, you can retain the default name shown in the Computer name text field or choose another name. For example, you might want to base your notebook name on a person’s name, “David,”...

  • Page 21: Register Online

    Register Online In the Register Online with Hewlett-Packard window, you can ■ Register your notebook—Complete the text fields. ■ Register your operating system—Select the Also Register with Microsoft check box beneath the text fields. ■ Indicate how you would like to be contacted by Hewlett-Packard—Select or clear the check boxes above the Microsoft registration information.

  • Page 22: Create User Accounts

    Software Setup Create User Accounts In the Who will use this computer? window, you can create a user account for each person who might use the notebook. User accounts enable each notebook user to create a personal notebook environment. A user’s environment might include such customizations as display and security settings, personal files, screen savers, and the appearance of the Windows desktop.

  • Page 23: Next Steps

    Next Steps Before you use your notebook, make sure that you properly set up your notebook. Software on optical discs, such as CDs or DVDs, is included with all notebook models. Getting Started 3–1...

  • Page 24: Enable Or Disable Touchpad Tapping

    Next Steps Enable or Disable TouchPad Tapping TouchPad Tapping is a TouchPad preference that enables you to tap the TouchPad once to select an item or twice to double-click an item. This feature is enabled by default. To enable or disable TouchPad tapping: 1.

  • Page 25: Protect Your Notebook

    Protect Your Notebook You can use the information in this section to ■ Protect your notebook from viruses. ■ Protect your notebook from power surges. ■ Protect your system files. ■ Protect your privacy. ■ Update your software. ■ Use your notebook safely. ■...

  • Page 26: Protect The Notebook From Viruses

    Next Steps Protect the Notebook from Viruses When you use the notebook for e-mail, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable your operating system, applications, or utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair damage they have caused.

  • Page 27: Protect Your System Files

    Protect Your System Files System Restore is an operating system feature that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally. Restore points are restorable, benchmark “snapshots”...

  • Page 28: Protect Your Privacy

    Some updates might affect the way your notebook responds to optional software or external devices. Many updates provide security enhancements. HP strongly recommends that you update the operating system and other software provided on your notebook as soon as the notebook is connected to the Internet.

  • Page 29: Protect The Notebook From Power Surges

    Protect the Notebook from Power Surges To protect the notebook from the power surges that might be caused by an uncertain power supply or an electrical storm: ■ Plug the notebook power cord into an optional, high-quality surge protector. Surge protectors are available from most computer or electronics retailers.

  • Page 30: Use The Notebook Safely

    The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo, and Support Center located on your notebook. Å WARNING: To avoid potential discomfort or burns, do not block the air vents or use the notebook on your lap for extended periods.The...

  • Page 31: Turn Off The Notebook Properly

    Turn Off the Notebook Properly Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system: ■ In Windows XP Home: Select Start > Turn Off Computer > Turn Off. ■ In Windows XP Professional: Select Start >...

  • Page 32: Connect To The Internet

    Start your notebook in Windows. d. Proceed to the next section, For information about setting up a wireless device, visit http://www.hp.com/go/wireless. For more information about modem, wireless, cable, DSL (Digital Subscriber Line), and network connections, select Start > Help and Support. The Help and Support Center...

  • Page 33: Set Up Internet Service

    Set Up Internet Service You must set up Internet service before you can connect to the Internet. Your notebook includes software developed with leading ISPs in many locations to help you set up a new Internet account or to configure your notebook to use an existing account. Depending on your location, you might be able to set up Internet service by using the Easy Internet Sign-up utility or an ISP-provided icon on your desktop.
  • Page 34 Next Steps Using an ISP-Provided Icon If ISP-provided icons are supported in the country in which you purchased your notebook, the icons might be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure your notebook to use an existing account: »...

  • Page 35: Access The User Guides

    Help and Support Center. To access the user guides through the Help and Support Center: » Select Start > Help and Support > HP User Guides. ✎ A User Guides CD is included with select notebook models. Getting Started...

  • Page 36: Component Id

    Component ID This chapter identifies the visible hardware components included with your notebook. Information about the function of the components is provided in the Hardware and Software Guide. ✎ Some of the hardware components illustrated and described in this chapter and in other notebook guides are available only on select models.

  • Page 37: Keyboard Components

    Component ID Keyboard Components Components Caps lock light Pointing stick Left pointing stick button TouchPad Wireless light Power/standby light Battery light IDE (Integrated Drive Electronics) drive light Left TouchPad button 4–2 Right TouchPad button TouchPad scroll zone Right pointing stick button Num lock light Volume up button Volume down button...

  • Page 38: Front Components

    Front Components Rear Components Components Infrared port ® Bluetooth module (select models only) Display release button USB port RJ-11 (modem) jack Getting Started RJ-45 (network) jack Power connector External monitor port S-Video-out jack Component ID 4–3...

  • Page 39: Left-Side Components

    Component ID Left-Side Components Right-Side Components Components Security cable slot Vent Wireless button (select models only) USB port Info Center button Power switch Speaker 4–4 Audio-out (headphone) jack Audio-in (microphone) jack USB port PC Card eject button PC Card slot Digital Media Slot Getting Started...

  • Page 40: Bottom Components

    Bottom Components Components Docking connector Expansion memory module compartment Vents (3) Primary battery bay Getting Started Primary battery release latch Hard drive bay Travel battery connector Component ID 4–5...

  • Page 41: Labels

    Component ID Labels The labels affixed to the notebook provide information you might need when you troubleshoot system problems or travel internationally with the notebook. ✎ The appearance and position of labels varies by model. ■ Service Tag—Provides the product name, product number (P/N), and serial number (S/N) of your notebook.

  • Page 42: Troubleshooting

    Although many checkup and repair features require an Internet connection, many other features can help you fix a problem while the notebook is offline. ■ Visit the HP support Web site at answers to common questions. ■ Contact Customer Care for further assistance.

  • Page 43: Quick Troubleshooting

    Troubleshooting Quick Troubleshooting Power Features Several of the troubleshooting suggestions in this appendix refer to power features, which vary by notebook model. For example, some models have a power button and other models have a power/standby button or a power switch. Some models have one power/standby light, and other models have 2 power/standby lights.

  • Page 44: Can The Notebook Not Be Turned On

    Can the Notebook Not Be Turned On? If an AC adapter light is off and the notebook cannot be turned on, adequate power might not be available to the notebook. ■ If the notebook is running on battery power or is connected to an external power source other than an AC outlet, connect the notebook to an AC outlet using the AC adapter.

  • Page 45: Is The Notebook Screen Blank

    Troubleshooting Is the Notebook Screen Blank? If you have not turned off the notebook but the screen is blank, the notebook might be in standby or hibernation, or not set to display the image on the notebook screen. ■ To resume from standby or restore from hibernation, briefly slide the power switch.

  • Page 46: Is Software Functioning Abnormally

    Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: ■ Restart the notebook: ❏ Select Start > Turn Off Computer > Restart. (On your notebook, the Turn Off Computer button may be called the Shut Down button, depending on your network connections).

  • Page 47: Is The Notebook Unresponsive

    Troubleshooting Is the Notebook Unresponsive? If the notebook has stopped responding, first try to shut down the notebook using the shutdown procedure for your operating system. ■ Select Start > Turn Off Computer > Turn Off. (On your notebook, the Turn Off Computer button might be called the Shut Down button, depending on your network connections).

  • Page 48: Is An External Device Not Working

    Is an External Device Not Working? If an external device does not function as expected: ■ Turn on the device as instructed in the device documentation. Some devices, such as monitors and printers, must be turned on before the notebook is turned on. ■...

  • Page 49: Help And Support Center

    Troubleshooting Help and Support Center To access the Help and Support Center, select Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides ■ Information about your notebook, such as model and serial number, installed software, hardware components, and specifications.

  • Page 50: Contact Customer Care

    Contact Customer Care If you are unable to find the help you need by using the Help and Support Center at Start > Help and Support, you might need to contact Customer Care. Preparing to Call Customer Care To receive the fastest possible resolution of your problem, have the notebook and the following information available when you call.

  • Page 51: Contacting Customer Care By E-Mail

    Start > Help and Support. (The deletion procedures vary with the types of Windows passwords you have set). ■ For information about deleting an HP password, refer to the Hardware and Software Guide. ■ To contact Customer Care, refer to the printed Worldwide Telephone Numbers booklet (English only) included with the notebook.

  • Page 52: System Restore

    System Restore The notebook system restore process provides several ways to recover system functionality. The Application and Driver Recovery disc and Operating System disc enable you to recover or repair your notebook without losing personal data. The Operating System disc also enables you to reinstall the operating system software provided with the notebook.

  • Page 53: Safeguarding Your Data

    For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and select Help on the menu bar. B–2 http://www.hp.com/go/easydeploy...

  • Page 54: Setting System Restore Points

    Setting System Restore Points Notebooks with Windows XP operating systems provide the option of setting system restore points (benchmarks) daily as you change your personal settings. The notebook may also set restore points when you add new software or devices. You should periodically set system restore points when the notebook is functioning at optimal performance and before installing new software or devices.

  • Page 55: Repairing Or Reinstalling Applications

    System Restore Repairing or Reinstalling Applications All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Application and Driver Recovery disc. ✎ If you have not reinstalled your operating system, some applications preloaded on your notebook, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive.

  • Page 56: Reinstalling Applications From Your Hard Drive

    Reinstalling Applications from Your Hard Drive To reinstall a preloaded application or utility from your hard drive: » Select Start > All Programs > Software Setup, and then follow the instructions on the screen. (When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.) Reinstalling Applications from Discs To reinstall applications from discs:...

  • Page 57: Repairing The Operating System

    System Restore Repairing the Operating System To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the notebook: 1. Connect an optional external MultiBay or MultiBay II to the notebook. 2.

  • Page 58: Reinstalling The Operating System

    Reinstalling the Operating System Ä CAUTION: To prevent the loss of all of your personal data, back up your data before reinstalling the operating system. Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation process.
  • Page 59 System Restore 9. Press enter 10. Press to continue setup using this partition. 11. Select Format the partition using the NTFS file system (Quick) and press Ä Formatting a drive deletes all current files. 12. Press to format the drive. (The reinstallation process begins. This process takes up to 2 hours to complete.

  • Page 60: Reinstalling Device Drivers And Other Software

    Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Application and Driver Recovery disc included with the notebook: 1. While running Windows, insert the Application and Driver Recovery disc into the optical drive of an optional MultiBay or MultiBay II.

  • Page 61: Updating Reinstalled Software

    System Restore Updating Reinstalled Software It is strongly recommended that you update all reinstalled software. Depending on the settings you used on your former configuration, some software might have been updated without your knowledge. Use the following update procedures as soon as your notebook is connected to the Internet.
  • Page 62 AC adapter 1–2 AC adapter light A–2 Altiris Local Recovery B–1 antivirus software 3–4 application discs Application and Driver Recovery disc B–1 reinstalling or repairing software B–4 audio-in (microphone) jack 4–4 audio-out (headphone) jack 4–4 AutoPlay A–7 battery bay, primary 4–5 battery connector, travel 4–5 battery light 1–7 battery pack...
  • Page 63 A–4 headphone jack 4–4 Help and Support Center A–8 Hewlett-Packard Registration Privacy Statement 2–7 hibernation 1–1 HP Software Product License Agreement 2–5 IDE drive light 4–2 IEC 60950 compliance 3–8 image, switching, among display devices A–4 Info Center button 4–4 infrared port 4–3...
  • Page 64 Internet Connection wizard 3–12 ISP service, setup 3–11 jacks audio-in (microphone) 4–4 audio-out (headphone) 4–4 RJ-11 (modem) 1–4 RJ-45 (network) 4–3 S-Video-out 4–3 keyboard components 4–2 labels Bluetooth 4–6 Microsoft Certificate of Authenticity 4–6 Modem Approval 4–6 Regulatory 4–6 Service Tag 4–6 wireless certification 4–6 WLAN 4–6 language settings, software...
  • Page 65 Index noise suppression circuitry, modem cable 1–5 Norton AntiVirus 3–4 notebook description and name settings, software setup 2–6 num lock light 4–2 Online Services folder 3–12 opening the notebook 1–8 operating system displaying version number A–9 finding tours and tutorials A–8 Help and Support Center A–8...
  • Page 66 recovery, system B–1 regional settings (currency, date, time zone, etc.), software setup 2–4 registration displaying operating system registration number A–9 notebook and operating system 2–7 regulatory information Modem Approval label 4–6 notices 3–8 Regulatory label 4–6 wireless certification labels 4–6 reinstalling or repairing software reinstalling B–4...
  • Page 67 Index switch, power A–2 system lock-up A–6 system recovery B–1 System Restore 3–5 system restore points B–3 technical support A–8 telephone (RJ-11) jack 1–4 temperature safety considerations 3–8 troubleshooting A–6 time settings, software setup 2–4 TouchPad location 4–2 navigating 2–3 TouchPad scroll zone 4–2 TouchPad, left button 4–2 TouchPad, right button 4–2...

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