HP Compaq NC4000 Software Manual
Installing microsoft windows xp service pack 2 on hp compaq business notebooks
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Also See for Compaq NC4000:
- Hardware and software manual (251 pages) ,
- Maintenance and service manual (168 pages) ,
- Getting started manual (44 pages)
Table of Contents
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Installing Microsoft Windows XP Service Pack 2 on HP
Compaq Business Notebooks
Introduction......................................................................................................................................... 2
Purpose .......................................................................................................................................... 2
Audience ........................................................................................................................................ 2
System requirements and prerequisites ................................................................................................... 2
System requirements ......................................................................................................................... 2
Installation .......................................................................................................................................... 3
Installing Windows XP Service Pack 2 ................................................................................................ 3
Preparing for installation ................................................................................................................... 3
Installing the operating system and system software ............................................................................. 4
Preparing for installation ............................................................................................................... 4
Installing drivers and enhancements................................................................................................ 4
Appendix A: System ROM versions....................................................................................................... 5
Determining the ROM version using Setup........................................................................................... 5
Determining the ROM version using HP Diagnostics for Windows.......................................................... 5
Determining the ROM Version Using Windows System Information ........................................................ 6
Determining the ROM version using QuickLaunch Buttons for Windows.................................................. 6
Creating a ROMPaq diskette ............................................................................................................. 6
Upgrading the ROM......................................................................................................................... 6
Appendix B: SoftPaqs.......................................................................................................................... 7
Unpacking a SoftPaq file................................................................................................................... 7
Appendix C: Observed anomalies........................................................................................................ 8
Bluetooth......................................................................................................................................... 8
Quick Launch Buttons ....................................................................................................................... 8
Third Party Applications .................................................................................................................... 8
Appendix D: Questions and answers .................................................................................................... 9
For more information.......................................................................................................................... 10
Table of Contents
Related Manuals for HP Compaq NC4000
Summary of Contents for HP Compaq NC4000
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Page 1: Table Of Contents
Appendix A: System ROM versions... 5 Determining the ROM version using Setup... 5 Determining the ROM version using HP Diagnostics for Windows... 5 Determining the ROM Version Using Windows System Information ... 6 Determining the ROM version using QuickLaunch Buttons for Windows... 6 Creating a ROMPaq diskette ... -
Page 2: Introduction
Introduction Purpose This document focuses on the testing and support provided by HP for Microsoft Windows XP and Service Pack 2 on HP business notebook products. Service Pack 2 (SP2) is the latest and most comprehensive update available for Microsoft® Windows XP. -
Page 3: Installation
Check the current ROM BIOS using Computer Setup or by pressing Fn+Esc after the OS boots. – Compare the current ROM version date to the latest ROMPaq release date on the HP website to ensure that you have the most recent version. If you do not have the most recent version, install the latest system ROM BIOS. -
Page 4: Installing The Operating System And System Software
Microsoft Windows SP2. Refer to the Microsoft website for complete SP2 installation instructions. Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. See Table 1 for additional information. -
Page 5: Appendix A: System Rom Versions
The ROM versions listed in this document are current as of the white paper publication date. Use the HP Setup utility or HP Diagnostics for Windows to determine the system ROM version. Refer to Table 2 for the current ROM version. -
Page 6: Determining The Rom Version Using Windows System Information
Creating a ROMPaq diskette Download the ROMPaq SoftPaq from http://www.hp.com/support/files After downloading the appropriate SoftPaq from the HP website, follow the instructions on the download page to create a ROMPaq diskette. Upgrading the ROM Connect the computer to external power. -
Page 7: Appendix B: Softpaqs
-fis a run time switch that overrides the default path set at build time. -s instructs the package to unpack in silent mode skipping the welcome, license and directory screens. Descriptions of the software used on HP Compaq notebook PCs are listed in Table 3. Table 3 SoftPaq descriptions... -
Page 8: Appendix C: Observed Anomalies
Appendix C: Observed anomalies Bluetooth Anomaly: Unable to connect to Bluetooth devices. Description: Pairing issues are experienced when attempting connection. Systems Affected: All models Resolution: Install the latest version of Support Software for Bluetooth. Quick Launch Buttons Anomaly: Unable to uninstall using Windows Add/Remove Programs. Description: An error message appears when Quick Launch Buttons is uninstalled using Windows Add/Remove Programs Systems Affected: All models... -
Page 9: Appendix D: Questions And Answers
Windows XP SP2 in addition to some new features. For more information on Windows XP SP2 please visit: http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/winxpsp2.mspx Is there a website where I can get information about HP systems and Windows XP SP2? For more information on HP systems and Windows XP SP2 please visit: http://www.hp.com/go/windowsxp... -
Page 10: For More Information
For more information To learn more about HP business notebooks, contact your local HP sales representative or visit our website at: To learn more about HP systems, visit our website at: Support for Windows XP SP2 is available from Microsoft at: http://support.microsoft.com/default.aspx?pr=windowsxpsp2...