Troubleshooting _27 - Samsung RB195 Series User Manual

Troubleshooting

PROBLEM

The Refrigerator does not

work at all or it does not chill

sufficiently.

The food in the

Refrigerator is frozen.

You hear unusual noise or

sounds.

The front corners and

vertical hinged section of

the appliance are hot and

condensation is occurring.

Ice Maker is not producing

ice.

You hear water bubbling in

the Refrigerator.

There is a bad smell in the

Refrigerator.

Frost forms on the walls of

the Freezer.

Water dispenser is not

functioning.

(Water dispenser models

only)

SOLUTION

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct temperature?

Try setting it to a lower temperature.

• Is the Refrigerator in direct sunlight or located near a heat source?

• I s the back of the Refrigerator so close to the wall that air cannot keep circulating?

(Refer to page 10 for the best location.)

• I s the temperature control on the display set to the correct temperature?

Try setting it to a warmer temperature.

• Is the temperature in the room too low?

• D id you store the food too close to the air vent at the back of the Refrigerator? Move the

food away from the air vent.

• Check that the Refrigerator is level and stable.

• I s the back of the Refrigerator too close to the wall and therefore keeping air from

circulating?

• Was anything dropped behind or under the Refrigerator?

• A "ticking" sound is heard from inside the Refrigerator. It is normal and occurs because

various accessories are contracting or expanding according to the temperature of the

Refrigerator interior.

• When the automatic ice maker is on, ice is made in the ice container. After the

ice is made, the container inverts and the ice falls into the storage compartment

and water flows through the water valve. These operations cause noise at regular

intervals, but that noise is normal.

• S ome heat is normal as anti-condensators are installed in the vertical hinged section of

the Refrigerator to prevent condensation.

• I s the Refrigerator door ajar? Condensation can occur when you leave the door open for

a long time.

• Did you wait for 12 hours after installation of the water supply line before making ice?

• Is the water line connected and the shut-off valve opened?

• Did you manually stop the ice making function?

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

• T his is normal. The bubbling comes from the Refrigerator coolant liquid circulating

through the Refrigerator.

• Check for spoiled food.

• Foods with strong odors(for example, fish) should be tightly covered.

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

• Allow sufficient space between the foods stored for efficient air circulation.

• Is the Freezer drawer closed properly?

• Is the water line connected and the shut-off valve opened?

• H as the water supply line tubing been crushed or kinked?

Make sure the tubing is free and clear of any obstruction.

• I s the water tank frozen because the Refrigerator temperature is too low?

Try selecting a warmer setting on the main display panel.