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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
The light does not
work.
The frozen food is
frozen solid.
There is a thick layer
of frost in the freezer
compartment.
Floor of
the refrigerator
compartment is wet.
The temperature in
the refrigerator
compartment is too
cold.
Possible cause
The bulb is defective.
Light switch is
jammed.
The condensation
channels or drainage
hole are blocked.
Freezer compartment
door is open.
Too much food was
placed in the freezer
compartment at once.
Temperature controller
has been set too high.
Remedial action
Replace bulb. Fig. 7/B
1. Switch the appliance off.
2. Pull out mains plug or switch off
fuse.
3. Slide cover forwards and remove.
4. Change the bulb.
(Replacement bulb: 220–
240 V a.c., E14 bulb holder, see
defective bulb for wattage.)
Check whether it can be moved.
Fig. 7/A
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.
Defrosting the freezer compartment
(see chapter Defrosting). Always
ensure that the freezer compartment
door is closed properly.
Clean the condensation channels
and the drainage hole. See chapter
Cleaning the appliance. Fig. 6
Close the freezer compartment
door. The freezer compartment door
engages audibly.
Do not exceed max. freezing
capacity.
Set temperature controller lower.
en
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