Philips HTS7140/12 User Manual page 27

Soundbar home theater hts7140 blu-ray 3d playback with ambisound
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No sound on HDMI connection.
You might not hear any sound if the
connected device is not HDCP (High-
bandwidth Digital Content Protection)
compliant or only DVI compatible. Use an
analog or digital audio connection.
Ensure that the [HDMI Audio] is enabled .
No sound from TV program.
Connect an audio cable from the audio
input on the home theater to the audio
output on the TV, then press SOURCE /
AUDIO SOURCE repeatedly to select the
correct audio source.
Distorted sound or echo.
Ensure that the TV volume is muted or set
to minimum if you are playing audio through
the home theater.
Audio and video are not synchronized.
1) Press
SOUND SETTINGS /
(Sound OPTIONS ) . 2) Press the
Navigation buttons (left/right) repeatedly
until AUDIO SYNC is displayed, then
press OK . 3) Press the Navigation buttons
(up/down) to sync the audio with the video.
Play
Disc cannot be played.
Clean the disc.
Ensure that the home theater supports the
disc (see 'Product specifi cations' on page 23 ).
Ensure that the home theater supports the
region code of the disc.
For DVD±RW or DVD±R, ensure that the
disc is fi nalized.
DivX video À les cannot be played.
Ensure that the DivX fi le is encoded
according to the 'Home Theater Profi le'
with the DivX encoder.
Ensure that the DivX video fi le is complete.
DivX subtitles do not display correctly.
Ensure that the subtitle fi le name is the
same as the movie fi le name.
Select the correct character set: 1) Press
OPTIONS /
( OPTIONS). 2) Select
[Character Set] . 3) Select the supported
character set. 4) Press OK .
The contents of a USB storage device cannot be
read.
Ensure that the format of the USB storage
device is compatible with the home theater
(see 'Product specifi cations' on page 23 ).
Ensure that the USB storage device
is formatted with a fi le system that is
supported by the home theater.
'No entry' or 'x' sign appears on the TV.
The operation is not possible.
EasyLink feature does not work.
Ensure that the home theater is connected
to a Philips brand EasyLink TV and that
EasyLink is on .
I do not want my home theater to be switched
on when I switch on my TV.
This is the correct behavior for Philips EasyLink
(HDMI-CEC). To make the home theater work
independently, switch off EasyLink .
I cannot access BD-Live features.
Check the network connection (see
'Connect to the Internet' on page 10 ) or
ensure that the network has been set up
(see 'Set up network' on page 10 ).
Clear memory storage (see 'Change
advanced settings' on page 20 ).
Ensure that the Blu-ray disc supports
BD-Live feature.
The video (movies, photos, video clips, etc.)
contents of the iPod/iPhone do not display on TV.
Video and photo browsing is not supported,
you can only browse the video and photo
contents on the iPod/iPhone itself.
Cannot see pictures from my iPod/iPhone on the TV.
Connect a yellow composite cable from the
dock to the TV.
Switch the TV to the AV/VIDEO source
(corresponding to the yellow composite cable).
Press PLAY on the iPod or iPhone to start
the slideshow.
The audio is interrupted when I play music from
my iPod or iPhone in the docking station.
Ensure that you have installed the latest
fi rmware on your iPod or iPhone. For more
information, refer to the support website of
your iPod or iPhone.
My 3D video plays in 2D mode.
Ensure that your home theater is connected
to your 3D TV through HDMI.
Ensure that your disc is a Blu-ray 3D disc.
Ensure that the [Blu-ray 3D video] setting
is turned on (see 'Change video settings' on
page 18 ).
I see black video on my TV screen.
Ensure that your home theater is connected
to the TV through HDMI.
Switch to the correct HDMI source on your TV.
EN
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