Table of Contents
en Troubleshooting
14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a
▶
special connection cable, which is available from the manufacturer or his
Customer Service.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
or
appears in the
temperature display.
A warning tone
sounds and the tem-
perature display
(freezer compartment)
and
flash.
The temperature
alarm is switched on.
24
Cause and troubleshooting
Showroom mode is switched on.
Carry out the appliance self-test.
▶
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
The electronics have detected a fault.
Switch off the appliance. → Page 16
1.
Disconnect the appliance from the mains.
2.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
Reconnect the appliance after five minutes.
3.
If the message still appears on the display, call cus-
4.
tomer service.
The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
Press
.
1.
a The alarm is switched off.
After several hours, check whether the set freezer
2.
compartment temperature has been reached again.
External ventilation openings are covered up.
Remove any obstructions from in front of the ex-
▶
ternal ventilation openings.
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