Lenovo V55t Gen 2 User Manual
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Lenovo V55t Gen 2 User Manual

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  • Page 1 Lenovo V55t Gen 2 User Guide...
  • Page 2 • Setup Guide First Edition (July 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Diagnostics ....UEFI BIOS passwords ..Lenovo diagnostic tools ..Use software security solutions..
  • Page 4 ....59 Self-help resources ... . . Call Lenovo ....Lenovo V55t Gen 2 User Guide...

  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 Lenovo V55t Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    • Blinking: The computer is in sleep mode. Related topics • “Use the optical drive (for selected models)” on page 10. • “Use a media card (for selected models)” on page 11. • “USB specifications” on page 5. © Copyright Lenovo 2021...
  • Page 8 Lenovo V55t Gen 2 User Guide...

  • Page 9: Rear

    Rear 1. Audio line-out connector 2. HDMI out connector 3. VGA-out connector 4. Ethernet connector 5. USB 2.0 connectors 6. Power cord connector 7. Smart cable clip slots* 8. Serial connector* 9. PCI Express card area 10. Padlock loop* 11. Security-lock slot* * for selected models Serial connector Connect an external modem, a serial printer, or other devices that use a serial connector.

  • Page 10: Features And Specifications

    Note: The storage drive capacity indicated by the system is less than the nominal capacity. • The integrated graphics card supports the following: – HDMI out connector Video features – VGA-out connector • The optional discrete graphics card provides an enhanced video experience and extended capabilities. Lenovo V55t Gen 2 User Guide...

  • Page 11: Usb Specifications

    – USB-C to DP: 3840 x 2160 pixels, 60 Hz • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • USB-C (Thunderbolt 3) connector •...
  • Page 12 USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 3.2 Gen 2 / 3.1 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 Lenovo V55t Gen 2 User Guide...

  • Page 13: Chapter 2. Get Started With Your Computer

    Right-click a blank area on the desktop and select Display settings. Then, you can change display settings as you prefer. Manage cables with a smart cable clip Note: You can purchase a smart cable clip from Lenovo. © Copyright Lenovo 2021...
  • Page 14 To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip. 2. Install the clip as shown. Lenovo V55t Gen 2 User Guide...

  • Page 15: Chapter 3. Explore Your Computer

    You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33 feet) from the computer. © Copyright Lenovo 2021...

  • Page 16: Use The Optical Drive (For Selected Models)

    • Open the Start menu, and then click Settings ➙ Devices ➙ AutoPlay. Select or turn on Use AutoPlay for all media and devices. • Open Windows Media Player. • Double-click the ISO file. 3. Follow the on-screen instructions. Lenovo V55t Gen 2 User Guide...

  • Page 17: Use A Media Card (For Selected Models)

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 18 Lenovo V55t Gen 2 User Guide...

  • Page 19: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer.

  • Page 20: Log In To Your Computer Securely

    BIOS menu. If both the power-on password and supervisor password are set, you can enter either password. However, you must use your supervisor password to change any configuration settings. • Hard disk password Lenovo V55t Gen 2 User Guide...

  • Page 21: Use Software Security Solutions

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 22: Computrace Agent Software Embedded In Firmware (For Selected Models)

    To bypass the error message and log in to the operating system: 1. Properly install or close the computer cover. 2. Enter the BIOS menu, save and then exit. Lenovo V55t Gen 2 User Guide...

  • Page 23: Smart Usb Protection

    Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes: •...
  • Page 24 Lenovo V55t Gen 2 User Guide...

  • Page 25: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2021...

  • Page 26: Change The Display Mode Of Uefi Bios (For Selected Models)

    • If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive. • If the storage device is an external device other than a disc, connect the storage device to the computer. Lenovo V55t Gen 2 User Guide...

  • Page 27: Enable Or Disable The Configuration Change Detection Feature

    5. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 28: Change The Its Performance Mode

    • To install an operating system that does not support secure boot, such as some Linux operating systems, select Disabled for Secure Boot. 4. Press F10 or Fn+F10 to save the changes and exit. Lenovo V55t Gen 2 User Guide...

  • Page 29: Update Uefi Bios

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
  • Page 30 10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 19. Lenovo V55t Gen 2 User Guide...

  • Page 31: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 25 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 51. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 32: Startup Problems

    – Ensure that the Optane memory is not removed. – Ensure that the Optane memory is not damaged. Check the Optane memory using diagnostic tools. The computer beeps multiple times before Ensure that no keys are stuck. the operating system starts up. Lenovo V55t Gen 2 User Guide...

  • Page 33: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 34 • Enable the Wi-Fi feature in Windows Settings. 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Wi-Fi. 3. Enable the Wi-Fi feature. • Update or reinstall the Wi-Fi driver. Lenovo V55t Gen 2 User Guide...
  • Page 35 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.

  • Page 36: Performance Problems

    Change or Uninstall. • Right-click a blank area on the taskbar and open Task Manager. The free memory space is insufficient. Then, end some tasks you are not performing. • Install additional memory modules. Lenovo V55t Gen 2 User Guide...

  • Page 37: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...

  • Page 38: Serial Connector Problems

    Refer to the documentation that comes with the USB device for more information. • Disconnect and reconnect the USB connector to reset the USB device. • Ensure that the Smart USB Protection function is disabled in UEFI BIOS. Lenovo V55t Gen 2 User Guide...

  • Page 39: Software Problems

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 40: Restore Your Files From A Backup

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.

  • Page 41: Update The Device Driver

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com...
  • Page 42 Lenovo V55t Gen 2 User Guide...

  • Page 43: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 44: Remove Or Replace A Cru

    Removal steps Front bezel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. Lenovo V55t Gen 2 User Guide...

  • Page 45: Optical Drive

    Replacing steps Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. 3.

  • Page 46: Drive Bay Assembly

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. Lenovo V55t Gen 2 User Guide...

  • Page 47: Hard Disk Drive

    Removal steps Hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...

  • Page 48: Memory Module

    Ensure that you follow the installation order for memory modules shown in the following illustration. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. Lenovo V55t Gen 2 User Guide...
  • Page 49 3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. Replacement steps Chapter 7 CRU replacement...

  • Page 50: Coin-Cell Battery

    1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. 3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. Removal steps Lenovo V55t Gen 2 User Guide...

  • Page 51: Pci Express Card

    Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. PCI Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
  • Page 52 • For computers without the heat sink for the M.2 solid-state drive: • For computers with the heat sink for the M.2 solid-state drive, do one of the following depending on the computer model: – Type 1 Lenovo V55t Gen 2 User Guide...
  • Page 53 – Type 2 – Type 3 Chapter 7 CRU replacement...

  • Page 54: M.2 Solid-State Drive Bracket

    2. Remove the front bezel. See “Front bezel” on page 38. 3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. 4. Remove the drive bay assembly. See “M.2 solid-state drive and heat sink” on page 45. Removal steps Lenovo V55t Gen 2 User Guide...

  • Page 55: Power Supply Assembly

    Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts.
  • Page 56 Lenovo V55t Gen 2 User Guide...

  • Page 57: Chapter 8. Help And Support

    How to access? • https://www.lenovo.com/tips Troubleshooting and frequently asked questions • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 58 Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions •...

  • Page 59: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 60: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 61: Appendix A. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. You can get the most up-to-date accessibility information from https://www.lenovo.com/accessibility If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/...
  • Page 62 Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest. Lenovo V55t Gen 2 User Guide...

  • Page 63: Appendix B. Compliance Information

    Generic Safety https://pcsupport.lenovo.com and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices Certification-related information Product name: Lenovo V55t Gen 2-13ACN Machine types: 11RM, 11RN, 11RQ, 11RR, 11VS, 11VT, 11VU, and 11VV The latest compliance information is available at: https://www.lenovo.com/us/en/compliance Operating environment Maximum altitude (without pressurization) •...
  • Page 64 Lenovo V55t Gen 2 User Guide...

  • Page 65: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 66 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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