Epson LQ-670 User Manual

24-pin dot matrix printer
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24-Pin Dot Ma trix Printer
All rights reserved. No part of this publication m ay be reprod uced, stored in a retrieval
system , or transm itted in any form or by any means, electronic, m echanical, photocopying,
record ing, or otherw ise, w ithout the prior w ritten permission of SEIKO EPSON
CORPORATION. The information contained herein is d esigned only for use with this
EPSON printer. EPSON is not responsible for any use of this inform ation as applied to
other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for d amages, losses, costs, or expenses incurred by the
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized m odifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with SEIKO EPSON CORPORATION's operating and
m aintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any dam ages or problem s arising
from the use of any options or any consumable products other than those designated as
Original EPSON Prod ucts or EPSON Approved Prod ucts by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/ P are registered trad em arks and EPSON ESC/ P 2 is a trademark
of SEIKO EPSON CORPORATION.
Microsoft and Wind ows are registered trad em arks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Not ice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1996 by SEIKO EPSON CORPORATION, Nagano, Japan.
User's Guid e
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Summary of Contents for Epson LQ-670

  • Page 1 Original EPSON Prod ucts or EPSON Approved Prod ucts by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/ P are registered trad em arks and EPSON ESC/ P 2 is a trademark of SEIKO EPSON CORPORATION. Microsoft and Wind ows are registered trad em arks of Microsoft Corporation.
  • Page 2: Printer Parts

    Printer Parts p rinter c over p a p er thic kness lever rib b on c a rtrid g e c o ntrol p a nel p rint hea d kno b left ed g e g uid e...
  • Page 3 This equipm ent has been tested and found to comply with the limits for a Class B digital d evice, pursuant to Part 15 of the FCC Rules. These lim its are designed to provid e reasonable protection against harmful interference in a resid ential installation. This equipment generates, uses, and can rad iate rad io frequency energy and , if not installed and used in accord ance with the instructions, m ay cause harm ful interference to radio or television reception.
  • Page 4: Declaration Of Conformity

    Directive 73/ 23/ EEC: Directive 89/ 336/ EEC: Ap ril 1997 M. H am am oto Presid ent of EPSON EUROPE B.V. SEIKO EPSON CORPORATION 3-5, Ow a 3-chom e, Suw a-shi, N agano-ken 392 Jap an EPSON EUROPE B.V.
  • Page 5: Safety Information

    Do not block or cover the openings in the printer ’s cabinet. Do not insert objects through the slots. Use only the typ e of pow er source ind icated on the printer ’s label. Connect all equipm ent to properly ground ed pow er outlets. Avoid using outlets on the sam e circuit as photocopiers or air control system s that regularly sw itch on and off.
  • Page 6 Adjust only those controls that are covered by the operating instructions. If you p lan to u se the printer in Germ any, observe the follow ing: To provid e ad equate short-circuit protection and over-current protection for this printer, the building installation m ust be protected by a 16 Am p circuit breaker.
  • Page 7: For United Kingdom Users

    Ep son (UK) Lim ited shall not be liable against any d am ages or p roblem s arising from the use of any options or consum able products other than those d esignated as Original EPSON Prod u cts or EPSON Ap p roved Prod u cts by Epson (UK) Lim ited.
  • Page 8: Table Of Contents

    Attaching the p ap er gu id e ....1-9 Plu gging in the Printer ......1-9 Connecting the Printer to You r Com p u ter .
  • Page 9 Cha p te r 3 Pa per Ha ndling Selecting a Pap er-Feed ing Method Pap er-feed ing m ethod s and p ap er typ es ... . Setting the p ap er release lever ....Ad ju sting the Pap er Thickness Lever .
  • Page 10 Rep lacing the Ribbon Cartrid ge ....6-2 Cleaning the Printer ......6-5 Transp orting the Printer .
  • Page 11 Comma nd Lists a nd Cha ra cter Ta bles EPSON ESC/ P 2 Control Cod es ....Barcod e com m and IBM 2390 Plu s Em u lation Control Cod es .
  • Page 12 You r d ealer ......C-6 EPSON H elp d esk ......C-7 For Singap ore Users .
  • Page 13: Introduction

    You w ill find the sam e high-qu ality p rinting and ease of op eration you have com e to exp ect from EPSON p rinters. Fea tures...
  • Page 14: Options

    Softw are, inclu d ing a p rinter d river and a rem ote control p anel u tility, that lets you change p rinter settings qu ickly and easily Bid irectional com m u nication w ith IEEE 1284 N ibble Mod e su p p ort.
  • Page 15: How To Use This Manua L

    Ap p end ix C lists the best m ethod s for obtaining help w ith or m ore inform ation abou t EPSON p rod u cts and services. At the end of the m anu al, you ’ll find a glossary and an ind ex.
  • Page 16: Warnings, Cau Tions, And N Otes

    This gu id e u ses the follow ing conventions: W arnings must be followed to avoid bodily injury. Caut ions must be observed to avoid damage to your equipment. Not es contain important information and useful tips on the operation of your printer. Introduction...
  • Page 17: Setting Up The Printer

    Attaching the p ap er gu id e ..... 1-9 Plu gging in the Printer ......1-9 Connecting the Printer to You r Com p u ter .
  • Page 18: Unp Acking The Printer

    Unpa cking the Printer Besid es this gu id e, you r p rinter box shou ld inclu d e an EPSON p rinter d river d isk, a N otice Sheet, and the follow ing item s:...
  • Page 19: Choosing A Place For The Printer

    There are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use at another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer.
  • Page 20 Position you r p rinter’s p ow er cord and interface cable so they d o not interfere w ith p ap er feed ing. If p ossible, secu re the cables to a leg of the p rinter stand . Setting Up the Printer...
  • Page 21: Assembling The Printer

    Insert the knob into the hole on the sid e of the p rinter and rotate it slow ly u ntil it slip s onto the shaft. Then firm ly p u sh in the knob. Setting Up the Printer...
  • Page 22: Installing The Ribbon Cartrid Ge

    N ever move the print head while the printer is turned on; this can damage the printer. A lso, if you just used the printer, the print head may be hot. Let it cool for a few minutes before touching it.
  • Page 23 Slid e the p rint head to the m id d le p osition w here the front m etal p late is ind ented as show n below . Tu rn the ribbon-tightening knob in the d irection of the arrow to take u p any slack in the ribbon. Setting Up the Printer...
  • Page 24 Tu rn the ribbon-tightening knob again to rem ove any slack in the ribbon and to m ake su re the ribbon m oves freely. Close the p rinter cover. Setting Up the Printer...
  • Page 25: Atta Ching The Pa Per Guide

    Caut ion: It is not possible to change the printer’s voltage. If the rated voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord.
  • Page 26: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer To connect you r com p u ter to you r p rinter’s bu ilt-in p arallel interface, you need a shield ed , tw isted -p air p arallel cable w ith a D-SUB, 25-p in, m ale connector for you r com p u ter and a 36-p in ®...
  • Page 27 , attach it to the grou nd connector at the back of the com p u ter.) N ow see Chap ter 2 for instru ctions on installing and u sing the p rinter d river. 1-11 Setting Up the Printer...
  • Page 28 Installing a p rinter d river for DOS ap p lications ..2-12 Using the EPSON Rem ote! p rinter u tility ... . 2-14 .
  • Page 29: For Windows 95 Users

    The EPSON p rinter d river d isk that com es w ith you r p rinter inclu d es the p rinter d river softw are and a p rinter u tility. A p rinter d river is softw are that allow s you r com p u ter to control the p rinter.
  • Page 30 Cop y m anu factu rer’s files from box and click OK . You can typ e a u niqu e nam e for the p rinter in the Printer nam e box. We recom m end that you keep the m od el nam e as show n.
  • Page 31: Insta Lling The Printer Driver Using My Computer

    Make su re Wind ow s 95 is ru nning. Dou ble-click the My Comp uter icon. Click Printers . Dou ble-click the Ad d Printer icon. You see the Ad d Printer Wizard screen. Click the Next bu tton.
  • Page 32 Cop y m anu factu rer’s files from box and click OK . 10. Select EPSON LQ-670 ESC/ P 2 , and click the Next bu tton. 11. Choose the p ort you w ant to u se w ith you r p rinter (LPT1 is the d efau lt), and click the Next bu tton.
  • Page 33: Using The Printer Driver

    12. You can typ e a u niqu e nam e for the p rinter in the Printer nam e box. We recom m end that you keep the m od el nam e as show n. Select the Yes or No rad io bu tton to ind icate w hether you w ant to u se the p rinter as the d efau lt p rinter for Wind ow s 95 ap p lications.
  • Page 34: Accessing The Printer Driver From Windows Applications

    Print , you see you r ap p lication’s Print d ialog box. To access the p rinter d river, choose Printer , Setup , Prop erties , or Op tions , d ep end ing on the op tions available in you r ap p lication.
  • Page 35 Checking a nd cha nging printer driver settings Before p rinting, check that the p rinter d river settings on the Pap er and Grap hics m enu s are ap p rop riate for the kind of d ocu m ent you w ant to p rint, and change settings as need ed .
  • Page 36: For Windows 3.1 Users

    Choose Run from the File m enu . The follow ing d ialog box ap p ears: Typ e A:\ SETUP (or B:\ SETUP ) and click OK . The EPSON Printer Driver Setu p d ialog box ap p ears.
  • Page 37: Using The Printer Driver

    Wind ow s w ill now u se the LQ-670 as its d efau lt p rinter on p ort LPT1. If you need to change the d efau lt p rinter or the p ort assignm ent, u se the Control Panel Printers u tility.
  • Page 38: Accessing The Printer Driver From The Control Panel

    Accessing the printer driver from the Control Panel When you access the p rinter d river from the Wind ow s 3.1 Control Panel, the settings you m ake ap p ly to any Wind ow s ap p lications you op en afterw ard . To access the p rinter d river from the Control Panel, follow these step s: In the Main w ind ow , d ou ble-click the Control Pa nel icon.
  • Page 39: For Dos Program Users

    To access the follow ing settings from you r ap p lication, you m ay need to click Printer , Setup , Op tions , or som e com bination of these bu ttons. If you accessed the d river from the Control Panel, click Op tions to access these settings.
  • Page 40 Choose the EPSON LQ-670 p rinter at the ap p rop riate step in the p roced u re. If the list in you r ap p lication d oes not inclu d e the LQ-670 p rinter, choose the first available p rinter from this list:...
  • Page 41: Using The Epson Remote! Printer Utility

    Using the EPSON Remote! printer utility The EPSON Rem ote! u tility is inclu d ed w ith the p rinter. This u tility allow s you to change the p rinter’s d efau lt settings from you r com p u ter.
  • Page 42 Cha p ter 3 Pa per Ha ndling Selecting a Pap er-Feed ing Method Pap er-feed ing m ethod s and p ap er typ es ... . . 3-3 Setting the p ap er release lever .
  • Page 43: Selecting A Paper-Feeding Method

    This chap ter exp lains how to u se these p ap er typ es w ith you r p rinter. Not e: See A ppendix A for detailed specifications on the paper types the printer can use. Selecting a Paper-Feeding Method...
  • Page 44: Pa Per-Feeding Methods A Nd Pa Per Types

    Pa per-feeding methods a nd pa per types The table below show s w hich p ap er-feed ing m ethod to select for each p ap er typ e. You u se the p ap er release lever to select the p ap er-feed ing m ethod : feed ing, as d escribed in the next section.
  • Page 45: Setting The P Ap Er Release Lever

    Setting the pa per relea se lever You u se the p ap er release lever to set the p ap er p ath you w ant the p rinter to u se. The p ap er release lever has tw o p ositions: tractor feed ing and Single-sheet feed ing p osition sheets (inclu d ing envelop es and p ostcard s) from...
  • Page 46: Adjusting The Pa Per Thickness Lever

    Adjusting the Pa per Thickness Lever You need to set the p ap er thickness lever to m atch the thickness of you r p ap er. When you p rint on ord inary single-sheet or continu ou s p ap er, set the lever to the “0” p osition on the scale as show n below .
  • Page 47: Using Single Sheets

    Not e: If you load long paper (for example, legal size paper), leave enough space at the back of the printer so that the paper is not obstructed. Paper Handling Pa per thickness...
  • Page 48 Follow these step s to load single sheets: Make su re that the p rinter is off and the p ap er gu id e is attached as d escribed in Chap ter 1. Then close the sp rocket covers and p u sh d ow n the sp rocket lock levers to lock the sp rocket u nits in p lace.
  • Page 49 If the platen rotates but the printer does not load the paper, completely remove the paper and then insert it all the way into the printer again. If you need to adjust the position of the paper after it is loaded, see “A djusting the loading position” on page 3-27.
  • Page 50: Using Continuous Pa Per

    The p rinter au tom atically ad vances the p ap er and resu m es p rinting. Not e: If the printer does not eject the printed sheet, press the Loa d / Ejec t button. Caut ion: Use the knob on the right side of the printer only to clear paper jams when the printer is off.
  • Page 51: Positioning Your Continuous Pa Per Supply

    Positioning your continuous pa per supply When you load continu ou s p ap er, m ake su re you align you r p ap er su p p ly w ith the tractor so the p ap er feed s sm oothly into the p rinter, as show n below .
  • Page 52: Loa Ding Continuous Pa Per With The Tra Ctor

    Loa ding continuous pa per with the tra ctor Make su re the p rinter is tu rned off. Set the p ap er release lever to the tractor p osition, as show n below . Also m ake su re the p ap er thickness lever is set to “0”...
  • Page 53 Not e: Printing starts at the arrow mark on the printer and the “0” mark on the scale. The unprintable area is to the left of the arrow mark and the “0”.
  • Page 54 Slid e the right sp rocket u nit to rou ghly m atch the w id th of you r p ap er, bu t d o not lock it. Slid e the p ap er su p p ort m id w ay betw een the tw o sp rocket u nits. 3-13 Paper Handling...
  • Page 55 Be su re to load you r p ap er p rintable sid e u p . Caut ion: M ake sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer. 3-14 Paper Handling...
  • Page 56 Close the sp rocket covers. If necessary, u nlock and rep osition the left sp rocket u nit so that the p erforation aligns w ith the arrow m ark on the p rinter. Then lock the sp rocket in p lace. 10.
  • Page 57: Using The Tear-Off Fu Nction

    Tea r Off/ Bin bu tton on the control p anel, or by u sing the control p anel’s d efau lt-setting m od e or the EPSON Rem ote! u tility to select au to tear-off. (See p age 4-9 for inform ation on the p rinter’s d efau lt-setting m od e.)
  • Page 58 Caut ion : N ever use the tear-off function to feed labels backwards; they may come off their backing and jam the printer. Using the Tea r Off/ Bin button When u sing the tractor, you can u se the Tea r Off/ Bin bu tton to...
  • Page 59 When you tu rn on the au to tear-off fu nction in the p rinter’s d efau lt-setting m od e or the EPSON Rem ote! u tility, the p rinter ad vances continu ou s p ap er to the tear-off p osition w hen you finish p rinting.
  • Page 60 “Using the Defau lt-Setting Mod e” in Chap ter 4 or op en the EPSON Rem ote! u tility as d escribed in Chap ter 2 and follow the on-screen instru ctions. While u sing the d efau lt-setting m od e or the u tility, also m ake su re the p age length is set correctly for you r continu ou s p ap er.
  • Page 61: Removing Continuous Pa Per

    EPSON Remote! utility. For instructions, see “Using the Default-Setting M ode” in Chapter 4, or open EPSON Remote! as described in Chapter 2 and follow the on-screen instructions.
  • Page 62: Using Labels

    You can load single-sheet m u lti-p art form s from the p ap er gu id e or w ith the op tional cu t-sheet feed er. For instru ctions, see “Using Single Sheets” on p age 3-6 or “Load ing p ap er from the cu t-sheet feed er”...
  • Page 63 Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. Do not leave labels loaded in the printer between print jobs; they tend to curl and may come off their backing and jam the printer when you resume printing.
  • Page 64: Using Envelopes

    Using Envelopes You can p rint on a variety of envelop es, load ing them in the sam e w ay as you load single sheets: from the p ap er gu id e or w ith the op tional cu t-sheet feed er. For inform ation on load ing envelop es, read this section and see “Using Single Sheets”...
  • Page 65: Using Postcard S

    Using Postca rds You can p rint on a variety of p ostcard s, load ing them in the sam e w ay as you load single sheets: from the p ap er gu id e or w ith the op tional cu t-sheet feed er.
  • Page 66: Switching Between Continuous Pa Per And Single Sheets

    (If you selected au to tear-off in the p rinter’s d efau lt-setting m od e or the EPSON Rem ote! u tility, the p rinter ad vances the p ap er p erforation to the tear-off p osition au tom atically.)
  • Page 67: Switching To Continuous Pa Per

    Move the p ap er release lever back to the single-sheet p osition. N ow you can load single sheets from the p ap er gu id e. For instru ctions, see “Using Single Sheets” on p age 3-6. Switching to continuous pa per To sw itch from single sheets to continu ou s p ap er, follow the step s below .
  • Page 68: Using Micro Adjust

    Move the p ap er release lever forw ard to the tractor p osition. The p rinter au tom atically ad vances the continu ou s p ap er from the stand by p osition to the load ing p osition w hen it receives d ata. Using Micro Adjust The m icro-ad ju st featu re allow s you to m ove p ap er forw ard or backw ard in 1/ 180-inch increm ents.
  • Page 69 Not e: The printer has a minimum and a maximum loading position. If you try to adjust the loading position beyond these limits, the printer beeps and stops moving the paper.
  • Page 70: Adjusting The Printing Position

    Not e: Y our printing position setting is in effect only until the next time you load paper or turn off the printer. Make su re that the p rinter is not p rinting. If it is, p ress the Pa use bu tton to stop p rinting.
  • Page 71 H old d ow n the Pa use bu tton for abou t three second s. The Pa use light begins flashing and the p rinter enters the m icro-ad ju st m od e. If necessary, op en the p rinter cover to check the p rinting p osition, and p ress the LF/ FF [ D ] bu tton to feed p ap er forw ard or the Loa d / Ejec t [ U ] bu tton to feed p ap er backw ard .
  • Page 72: Adjusting The Tea R-Off Position

    Adjusting the tea r-off position If you r p ap er p erforation is not aligned w ith the tear-off ed ge, you can u se the m icro-ad ju st featu re to m ove the p erforation to the tear-off p osition as follow s: Make su re both Tea r Off/ Bin lights are flashing (the p ap er is at the cu rrent tear-off p osition).
  • Page 73 Not e: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.
  • Page 74 Cha p ter 4 Using the Control Panel Basic Control Panel Fu nctions ..... 4-2 Lights ........4-3 Bu ttons .
  • Page 75: Basic Control Panel Fu Nctions

    This chap ter exp lains how you can u se the control p anel to control the basic op eration of the p rinter and to p erform m ore ad vanced op erations, su ch as m aking changes to d efau lt settings or activating the p rinter’s qu iet m od e.
  • Page 76: Lights

    EPSON Rem ote! utility. (The fonts a va ila b le in the d e fa ult-setting m od e or EPSON Rem ote! a re : OCR-B, Ora tor, Ora tor-S, Sc rip t C, Rom a n T, or Sa ns Se rif H.)
  • Page 77: Buttons

    Tea r Off/ Bin (tw o lights, green) The p rinter u ses the tw o Tea r Off/ Bin lights to ind icate the follow ing: = Fla shing , = On, Buttons Op era te Press this bu tton to tu rn the p rinter on or off. Pa use Press this bu tton to tem p orarily stop p rinting, and p ress it again to resu m e p rinting.
  • Page 78 EPSON Rem ote! u tility. Printing w ith the Draft font requ ires few er d ots p er character, w hich significantly increases the p rinting sp eed .
  • Page 79 * If o ne of the se fonts is sele c te d , a ll thre e Font lig hts o n the c ontrol p a nel a re on to ind ic a te tha t the c urre nt font w a s se t in the d efa ult-se tting m od e o r the EPSON Rem ote! utility. Not e: The typestyle samples on the control panel are meant as guides only;...
  • Page 80: Adva Nced Control Panel Functions

    When the op tional cu t-sheet feed er is installed , p ress this bu tton to select the cu t-sheet feed er bin you w ant to u se. Select Bin 1 to u se the high-cap acity cu t-sheet feed er, and select Bin 1 or Bin 2 to u se the d ou ble-bin cu t-sheet feed er.
  • Page 81 Bid irec tiona l a d justment = Pa use Tu rns on the bid irectional ad ju stm ent m od e, w hich allow s you to correct p rinting alignm ent p roblem s. See “Using Bid irectional Ad ju stm ent”...
  • Page 82: Using The Defa Ult-Setting Mode

    Using the Defa ult-Setting Mode The d efau lt settings control m any p rinter fu nctions. While you can often set these fu nctions throu gh you r softw are or p rinter d river, you m ay som etim es need to change a d efau lt setting from the p rinter ’s control p anel u sing the d efau lt-setting m od e.
  • Page 83: Using The Control Panel

    Option Cha ra c ter ta b le Inte rna tiona l c ha ra c ter se t fo r Ita lic ta b le 0 sla sh Hig h sp ee d d ra ft Inp ut b uffe r Buzzer Auto CR (IBM 2390 Plus) ** AGM (IBM 2390 Plus) **...
  • Page 84: Auto Line Feed

    Skip-over-perforation This featu re is available only w hen continu ou s p ap er is selected . When you tu rn on this featu re, the p rinter p rovid es a one-inch (25.4 m m ) m argin betw een the last line p rinted on one p age and the first line p rinted on the next p age.
  • Page 85 ). You can sp ecify either 10 second s or 30 second s. Softwa re When you select ESC/ P 2, the p rinter op erates in the EPSON ESC/ P 2 m od e. When you select IBM the p rinter em u lates an IBM p rinter.
  • Page 86: Input Buffer

    0 sla sh The zero character has a slash (0) w hen this featu re is on; it has no slash (0) w hen this featu re is off. The slash allow s you to easily d istingu ish betw een an u p p ercase letter “O” and a zero. High speed dra ft In high sp eed d raft m od e, the p rinter p rints u p to 300 cp s (characters p er second ) at 10 cp i (characters p er inch) w hen the...
  • Page 87: Changing The D Efau Lt Settings

    If you use single-sheet paper to print the default-setting mode instruction sheets, be sure to load a new sheet of paper each time the printer ejects a printed sheet. Otherwise, you cannot proceed to the next step. 4-14...
  • Page 88 (three p ages) in the langu age you w ant. Not e: The arrows on the instruction sheets indicate the printer’s current settings. Press the Font bu tton u ntil the Font lights ind icate the op tion you w ant to change, as d escribed on the d efau lt-setting m od e instru ction sheets.
  • Page 89: Using Quiet Mode

    Using Quiet Mode In qu iet m od e, the p rinter m akes less noise w hen it p rints. H ow ever, p rinting in qu iet m od e red u ces the p rinting sp eed . To tu rn on qu iet m od e, hold d ow n the Font and Cond ensed bu ttons and p ress the Op era te bu tton to tu rn on the p rinter.
  • Page 90: Using Printer Options

    Cha p ter 5 Using Printer Options Cu t-Sheet Feed ers ......5-2 Installing the cu t-sheet feed er .
  • Page 91: Cut-Sheet Feeders

    The a sterisk ( ) is a sub stitute fo r the la st d ig it, whic h va ries b y c ountry. Co nta c t yo ur loc a l EPSON d ea ler for the p a rt num b e r in yo ur c ountry.
  • Page 92: Insta Lling The Cut-Sheet Feeder

    Not e: Y ou do not need to remove your continuous paper from the tractor to use the cut-sheet feeder. For information on switching between the cut-sheet feeder and continuous paper, see page 5-13. Using Printer Options...
  • Page 93 Slid e both the right and left ed ge gu id es as far to the sid es as p ossible. Using Printer Options...
  • Page 94 You are now read y to load p ap er w ith you r cu t-sheet feed er as d escribed in the next section. To rem ove the cu t-sheet feed er, reverse the step s above. Using Printer Options...
  • Page 95: Loa Ding Pa Per From The Cut-Sheet Feeder

    For single-sheet multi-part forms, use only the type that are glued at the top of the forms. To avoid paper jams, do not allow the printer to stack more than 40 printed sheets on the sheet guide at one time.
  • Page 96 Pu ll both p ap er set levers forw ard u ntil the p ap er gu id es retract to allow p ap er load ing. Release the p ap er gu id e lock levers by p u lling them forw ard . Using Printer Options...
  • Page 97 Slid e the center su p p ort m id w ay betw een the p ap er gu id es. Using Printer Options g uid e m a rk...
  • Page 98 Then lock the left gu id e in p lace. Not e: Load paper with the printable side up. If you are using pre-printed forms, load the forms top-down. Using Printer Options...
  • Page 99 The cu t-sheet feed er load s p ap er w hen you send d ata to the p rinter. You can also load p ap er by p ressing the Loa d / Ejec t bu tton. 5-10 Using Printer Options...
  • Page 100 Pu ll both p ap er set levers forw ard , and slid e the right p ap er gu id e to the gu id e m ark and the left p ap er gu id e all the w ay to the left. g uid e m a rk 5-11 Using Printer Options...
  • Page 101 The cu t-sheet feed er load s p ap er w hen you send d ata to the p rinter. You can also load p ap er by p ressing the Loa d / Ejec t bu tton. 5-12 Using Printer Options...
  • Page 102: Switching Between The Tra Ctor A Nd The Cut-Sheet Feeder

    Move the p ap er release lever to the single-sheet p osition. Pu ll ou t the sheet gu id e extension, and op en the extension flap if you are p rinting on long p ap er. 5-13 Using Printer Options...
  • Page 103: Loa Ding Pa Per Ma Nua Lly From The Sheet Guide

    If you are p rinting a m u ltip le-p age d ocu m ent, rem ove the p rinted sheet and insert a new sheet into the sheet gu id e. The p rinter au tom atically ad vances the p ap er and resu m es p rinting. 5-14 Using Printer Options...
  • Page 104: Roll Pa Per Holder

    Facing the back of the p rinter, slid e both sp rocket u nits and the right ed ge gu id e all the w ay to the right, and slid e the left ed ge gu id e all the w ay to the left. 5-15 Using Printer Options...
  • Page 105 Caut ion: Take care not to drop the roll paper holder when lifting the printer. Only the printer’s weight holds it in place. 5-16 Using Printer Options...
  • Page 106: Loa Ding A Roll Of Pa Per

    Then p ress the Op era te bu tton to tu rn on the p rinter. 5-17 Using Printer Options...
  • Page 107 Bring the lead ing ed ge of the p ap er u p over the p ap er p ath gu id e and insert it into the p rinter u ntil you feel resistance. The p rinter load s the roll p ap er au tom atically. 5-18 Using Printer Options...
  • Page 108: Interface Card S

    You can u se op tional interface card s to su p p lem ent you r p rinter’s bu ilt-in p arallel interface. The EPSON interface card s below are com p atible w ith you r p rinter. (N ot all interfaces are available w orld w id e.)
  • Page 109 . Not e: Store the shield plate in a safe place; you will need to reattach it if you remove the interface card. To rem ove the interface card , reverse the step s above. 5-20 Using Printer Options...
  • Page 110: Using A Serial Interface Card (C82305 Or C82306 )

    Error ha ndling When the p rinter d etects a p arity error, it p rints an asterik ( ). The p rinter ignores all other errors, inclu d ing fram ing and overru n errors. 5-21 Using Printer Options...
  • Page 111: Maintena Nce A Nd Tra Nsporta Tion

    Rep lacing the Ribbon Cartrid ge ....6-2 Cleaning the Printer ......6-5 Transp orting the Printer .
  • Page 112: Replacing The Ribbon Ca Rtridge

    Other p rod u cts not m anu factu red by EPSON m ay cau se d am age to you r p rinter not covered by EPSON ’s w arranties.
  • Page 113 Not e: The print head moves to the ribbon installation position automatically if the printer is on and no data is sent to the printer for several seconds. Squ eeze the tabs on each sid e of the cartrid ge, and p u ll the cartrid ge ou t of the p rinter.
  • Page 114 Rem ove the new ribbon cartrid ge from its p ackage and tu rn the ribbon-tightening knob in the d irection of the arrow to rem ove any slack in the ribbon. H old the ribbon cartrid ge w ith the exp osed ribbon d ow n and the ribbon-tightening knob facing you , and gu id e the ribbon u nd er the p rint head .
  • Page 115: Cleaning The Printer

    Close the p rinter cover. Cleaning the Printer To keep you r p rinter op erating at its best, you shou ld clean it thorou ghly several tim es a year. Follow these step s: Tu rn off the p rinter and rem ove any p ap er as w ell as the p ap er gu id e.
  • Page 116: Transporting The Printer

    Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable oils can damage the printer mechanism. Contact your EPSON dealer if you think lubrication is needed. Transporting the Printer If you need to transp ort you r p rinter som e d istance, carefu lly rep ack it as d escribed below , u sing the original box and p acking m aterials.
  • Page 117: Troubleshooting

    Cha p ter 7 Troubleshooting Using the Error Ind icators ..... Printing a Self Test ......Using H ex Du m p Mod e Problem s and Solutions Pow er su pp ly .
  • Page 118 Using hex d um p m od e. This section d escribes the printer’s hex d u m p m od e. Experienced users m ay w ant to u se this m od e to pinp oint com m u nication p roblem s.
  • Page 119: Using The Error Ind Icators

    Rem ove the p a p e r b y ha nd ; the Pa p e r Out lig ht g oe s o ff. Pa per is ja mmed in the printer. To c lea r the p a p e r ja m , se e ” Cle a ring a Pa p er Ja m”...
  • Page 120: Printing A Self Test

    (Be su re to use a shield ed interface cable.) If the self test d oes not print prop erly, there is a problem w ith the printer. See “Problem s and Solu tions” for p ossible cau ses and solutions to the p roblem .
  • Page 121: Using Hex Dump Mode

    . In hex d um p m od e, the printer prints all d ata it receives from the com pu ter as hexad ecim al valu es.
  • Page 122: Problems And Solutions

    3. Open a softw are p rogram and send a print job to the p rinter. You r printer prints all the cod es it receives in hexad ecim al form at. By com paring the characters p rinted in the right colu m n w ith the p rintou t of the hexad ecim al cod es, you can check the cod es being received by the printer.
  • Page 123: Power Supply

    W arning: Do not reconnect the power cord to an electrical outlet with the wrong voltage for your printer. The printer does not w ork and the control panel lights are off. Cause The p rinter is tu rned off.
  • Page 124: Pap Er Hand Ling

    The p ap er release lever is set to the tractor p osition. The platen does not rotate and the printer does not feed the paper. Cause The p ap er on the p ap er gu id e...
  • Page 125 Not e: If paper is jammed in the paper path, see “Clearing a Paper Jam” later in this chapter. The printer does not fully eject the paper. Cause You m ay not be able to fu lly eject you r p ap er u sing the LF/ FF bu tton.
  • Page 126: Continuous Paper

    When the printer ejects the paper, the Paper Out light flashes and the Pa use light comes on. Cause The p rinter has not fu lly ejected you r p ap er. Continuous paper The printer does not load continuous paper.
  • Page 127 Paper feeding is crooked or the paper jams. Cause The p ap er su p p ly is obstru cted . The p ap er su p p ly is not aligned w ith the p rinter. The p ap er su p p ly is too far aw ay from the p rinter.
  • Page 128 Check the “Page length for tractor” setting u sing the p rinter’s d efau lt-setting m od e or the EPSON Rem ote! u tility. See “Using the Defau lt-Setting Mod e” in Chap ter 4, or “Using the EPSON Rem ote! p rinter...
  • Page 129 Check the “Page length for tractor” setting u sing the p rinter’s d efau lt-setting m od e or the EPSON Rem ote! u tility. See “Using the Defau lt-Setting Mod e” in Chap ter 4, or “Using the EPSON Rem ote! p rinter u tility”...
  • Page 130 Single sheets loa ded from the optional cut-sheet feeder The platen rotates but the cut-sheet feeder does not feed the paper. Cause The cu t-sheet feed er is installed incorrectly. The p ap er release lever is set to the tractor p osition. The right and left p ap er gu id es are too close to the p ap er stack, p reventing the...
  • Page 131 For exam p le, you r p ap er m ay be too heavy or too light. When the printer ejects the paper, the Pa per Out light flashes and the Pause light comes on. Cause The p rinter has not fu lly ejected you r p ap er.
  • Page 132: Op Eration

    The printer does not load the paper you w ant w hen you sw itch betw een the cut-sheet feeder and the tractor. Cause The p ap er release lever is set incorrectly.
  • Page 133 You r softw are is not p rop erly set u p for you r p rinter. The Pa per Out and Pa use lights are on and the printer does not print. Cause The p rinter is ou t of p ap er for the selected p ap er sou rce.
  • Page 134: Printout

    The printer makes a strange noise and stops abruptly. Cause The p ap er is jam m ed . The ribbon is jam m ed becau se it has too m u ch slack or it is w orn ou t.
  • Page 135 , also see p age 5-19. Select the correct character table in you r softw are or u sing the d efau lt-setting m od e or the EPSON Rem ote! u tility. N ote that he character table setting in you r softw are...
  • Page 136 You r ap p lication softw are is not correctly configu red for you r p rinter. The printer does not print the font you selected using the default-setting mode, the EPSON Remote! utility, or the control panel buttons. Cause Softw are settings overrid e...
  • Page 137 Tu rn on the au to line feed op tion in the d efau lt-setting m od e or the EPSON Rem ote! u tility so that the p rinter au tom atically ad d s a line feed cod e to each carriage retu rn. See “Using the Defau lt-Setting Mod e”...
  • Page 138 Troubleshooting What to do Tu rn off the au to line feed op tion in the d efau lt-setting m od e or the EPSON Rem ote! u tility. See “Using the Defau lt-Setting Mod e” in Chap ter 4, or “Using the EPSON Rem ote! p rinter...
  • Page 139 Printing starts low er on the page than you expect, or the bottom of a page is printed at the top of the next page. Cause The lines-p er-p age, top and bottom m argin, or form length setting is incorrect. Vertical printed lines are not aligned.
  • Page 140: Clearing A Pap Er Jam

    3. If continuous paper is load ed in the printer, rem ove it as d escribed in “Rem oving continuous paper” in Chap ter 3. If continu ou s p ap er is jam m ed in the printer, tear off the fresh sup ply at the back of the p rinter.
  • Page 141 Pa use bu tton, press the Op era te bu tton to tu rn on the printer. The p rinter enters the bid irectional ad ju stm ent m od e and then prints the instruction sheet and the first set of alignm ent p atterns.
  • Page 142: Specifications

    Ap p end ix A Specifications Technical Sp ecifications ......A-2 Printing ....... . A-2 Pap er .
  • Page 143: Technical Sp Ecifications

    Technica l Specifica tions Printing Printing m ethod : Printing sp eed : Cha ra cters per inch 10 c p i 10 c p i 10 c p i 12 c p i 12 c p i *The p a p er thic kness lever p osition or a n overhea ted p rint hea d ma y a ffec t the p rinting sp eed .
  • Page 144 Barcod e fonts: Character tables: Character sets: 64KB or 0KB (selectable in the d efau lt-setting m od e or the EPSON Rem ote! utility) Cha ra cters per inch a va ila ble 10, 12, 15 10, 12, 15, p rop ortio na l...
  • Page 145: Pap Er

    Pa per Not e: Use recycled paper, labels, envelopes, and postcards only under normal temperature and humidity conditions, as follows: Temperature Humidity Paper storage conditions: Tem p eratu re H um id ity Single sheets: Wid th Length Thickness Weight Qu ality Single-sheet m ulti-part form s: Wid th...
  • Page 146 Continuous p aper (ordinary and multi-part): Width Length/ page Cop ies Total thickness Weight Ordinary paper Part of m ulti-part form 40 to 58.2 g/ m Quality Labels: Not e: Use only labels mounted on continuous backing sheets. Size Wid th H eight Backing sheet Width...
  • Page 147 Envelop es: Size Thickness Weight Qu ality Postcards: Wid th Length Thickness Weight Qu ality Roll p ap er: Wid th Thickness Weight Specifications N o. 6 165 92.1 m m (6.5 3.6 inches) N o. 10 241 105 m m (9.5 4.1 inches) 0.16 to 0.52 m m (0.0063 to 0.020 inches) Any differences in thickness w ithin the printable...
  • Page 148 Printable area: Single sheets p rinta b le a rea Continuous pap er A The minimum top a nd b otto m m a rg ins (a b ove a nd b e low the p erfora tion) a re 4.2 mm (0.17 inc hes). B The minimum le ft a nd rig ht ma rg ins a re 13 m m (0.51 inc he s).
  • Page 149 Labels A 12 m m (0.47 inc he s) or mo re B 1.2 m m (0.047 inc hes) o r m ore C 3 mm (0.12 inc hes) o r m ore Envelop es and p ostcard s A The m inim um to p a nd b o ttom ma rg ins a re 0 mm (0 inc hes). B The m inim um left a nd rig ht m a rg ins a re 3.0 mm (0.12 inc hes).
  • Page 150: Mechanical

    Roll paper p rinta b le a rea Mecha nica l Pap er feed m ethods: Ribbon: Ribbon life Total print am ount: Print head life: Dim ensions and w eight (w ith p aper guid e): A The m inim um to p a nd b o ttom ma rg ins a re 0 mm (0 inc hes).
  • Page 151: Electrical

    Electrica l 120 V m od el: Rated voltage Inp u t voltage range Rated frequ ency range Inp u t frequ ency range Rated cu rrent Pow er consu m p tion 230 V m od el: Rated voltage Inp u t voltage range Rated frequ ency range Inp u t frequ ency range...
  • Page 152: Safety Ap P Rovals

    Sa fety a pprova ls 120 V m odel: Safety standard s 230 V m odel: Safety standard s Acou stic noise: CE ma rking 230 V m odel: Low Voltage Directive 73/ 23/ EEC EMC Directive 89/ 336/ EEC UL1950 w ith D3 CSA C22.2 N o.950 w ith D3 FCC part 15 subpart B class B...
  • Page 153: Parallel Interface Sp Ecifications

    Refer to the IEEE-1284 specification IEEE-1284 Level 1 device Refer to the IEEE-1284 specification The printer respond s to the extensibility request in the affirm ative w hen the request is 00H or 04H , w hich m eans: 00H :...
  • Page 154: Optional Cut-Sheet Feeder Specifica Tions

    Y ou can load the same types of single sheets, multi-part forms, envelopes, and postcards in the high-capacity cut-sheet feeder as you load in the printer’s paper guide. Y ou can load only single-sheet paper in the second-bin cut-sheet feeder.
  • Page 155 Environm ental: Tem perature H u m id ity (w ithou t cond ensation) Dim ensions and w eight (including the printer): With only bin 1 installed With bin 1 and bin 2 installed A-14 Specifications Op eration: 5° to 35°C (41° to 95°F) Storage: 30°...
  • Page 156 Comma nd Lists a nd Character Tables EPSON ESC/ P 2 Control Cod es ....B-2 Barcod e com m and .
  • Page 157: Epson Esc/ P 2 Control Codes

    EPSON ESC/ P 2 Control Codes Selecting EPSON ESC/ P 2 p rinter in you r softw are allow s you to u se the m ost ad vanced font and graphics hand ling available. See the ESC/P Reference M anual for d etails.
  • Page 158: Ba Rcode Comma Nd

    Ba rcode comma nd You r p rinter has p ow erfu l barcode p rinting cap abilities and inclu d es the follow ing resident barcode fonts: EAN -13, EAN -8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Cod e 128, and POSTN ET. See the barcode com m and s below : ESC ( B Form at:...
  • Page 159 Control flag Bit 0 = Check d igit 0: The printer does not add a check d igit. 1: The printer ad d s a check d igit. Bit 1 = H um an read able character (H RC) 0: The printer ad d s the H RC.
  • Page 160 The valid d ata of each barcode type is described below . If invalid d ata is included in the barcode d ata string, the barcod e is not printed . Ba rcode type Ba rcode da ta EAN-13 0-9 (Hex 30-39) EAN-8 0-9 (Hex 30-39) UPC-A...
  • Page 161: Ibm 2390 Plus Emula Tion Control Codes

    IBM 2390 Plus Emula tion Control Codes This p rinter em u lates the IBM Prop rinter w ith the follow ing com m and s. For d etailed inform ation, see the IBM 2390 Plu s reference m anu al. General operation: N UL, DC3, ESC j, BEL, CAN , DC1, ESC Q, ESC [ K, ESC U, ESC [ F Pap er feed ing:...
  • Page 162: Character Tables In Epson Esc/ P 2 Mod E

    Chara cter Ta bles in EPSON ESC/ P 2 Mode When the printer is in EPSON ESC/ P 2 m od e, the character tables below can be selected u sing softw are com m and s. All character tables except the italic table are the sam e as the PC437 table for hex cod es 00 throu gh 7F, so only the PC437 and italic tables are show n com pletely.
  • Page 163 PC850 (Multilingua l) PC863 (Cana dian-French) Command Lists and Character Tables PC860 (Portuguese) PC865 (Norwegia n)
  • Page 164 PC861 (Icelandic) Abicomp (Bra zilian Portuguese) BRASCII (Bra zilian Portuguese) ISO La tin 1 Command Lists and Character Tables...
  • Page 165 Roman 8 PC437 Greek (Greek)* PC869 (Greek)* B-10 Command Lists and Character Tables...
  • Page 166 ISO 8859-7 (Latin/ Greek)* PC857 (Turkish)* PC853 (Turkish)* ISO La tin 1T (Turkish)* Command Lists and Character Tables B-11...
  • Page 167 PC855 (Cyrillic)* PC852 (East Europe)* B-12 Command Lists and Character Tables PC866 (Russian)* MAZOWIA (Poland)*...
  • Page 168 Code MJK (CSFR)* Bulga ria (Bulgaria )* PC864 (Arabic)* Estonia (Estonia )* B-13 Command Lists and Character Tables...
  • Page 169 PC774 (LST 1283:1993)* PC866 LAT. (Latvian)* B-14 Command Lists and Character Tables ISO 8859-2* Italic N o character is available for hex code 15 in the italic character table.
  • Page 170 Characters a vaila ble with the ESC ( ^ command To print the characters in the tables below , u se the ESC ( ^ com m and . The characters in the right table are available w ith PC864 (Arabic) only. Internationa l cha ra cter sets You can select one of the follow ing international character sets by sending the ESC R com m and.
  • Page 171 The follow ing seven ad d itional sets can be selected only w ith the ESC R com m and . B-16 Command Lists and Character Tables...
  • Page 172 You r d ealer ......C-6 EPSON H elp d esk ......C-7 For Singap ore Users .
  • Page 173: For United States Users

    Cu stom er relations. For answ ers to com m only asked qu estions abou t EPSON p rod u cts 24 hou rs a d ay, 7 d ays a w eek, call EPSON Sou nd Advice at (800) 442-2110.
  • Page 174: Electronic Support Services

    EPSON Forum on CompuServe Mem bers of Com p u Serve can typ e GO EPSON at the m enu p rom p t to reach Com pu Serve’s Ep son Am erica Foru m . As an ow ner of an EPSON...
  • Page 175: For United Kingdom And The Republic Of Irela Nd Users

    For inform ation on contacting our Custom er Support team , please see the Service and Su p p ort Inform ation booklet that cam e w ith your EPSON p rod u ct. If this booklet is not available, details can be found on Faxon EPSON faxback service, EPtec Bulletin Board Service or on EPSON ’s World Wide...
  • Page 176: Faxon Epson

    Faxon EPSON w ill fax a copy of the d ocu m ent catalogu e to you r fax m achine. When you have found the documents that you need in the catalogue, call Faxon EPSON again and enter the docum ent ID num bers.
  • Page 177: For Au Stralian Users

    For Australia n Users EPSON Au stralia w ishes to provid e you w ith a high level of Custom er Service. As w ell as this User’s Guide, w e provid e the follow ing sources for obtaining inform ation:...
  • Page 178: Epson Helpdesk

    EPSON Helpdesk EPSON H elpd esk is provid ed as a final backup to m ake sure our clients have access to ad vice. Operators on the H elpd esk can aid you in d iagnosing hardw are and softw are p roblem s. They can also ad vise you on the latest EPSON prod u cts and w here the nearest d ealer or service agent is located.
  • Page 179: For Hong Kong Users

    EPSON H ong Kong Lim ited. Internet home pa ge EPSON H ong Kong has established a local hom e page in both Chinese and English on the Internet to provide users w ith the follow ing...
  • Page 180: For Philippines Users

    For Philippines Users To obtain technical support as w ell as other after sales services, users are w elcom e to contact the EPSON Philip p ines Rep resentative Office at the telep hone and fax num bers below :...
  • Page 181: Glossary

    When this featu re is selected in the default-setting m od e or the EPSON Rem ote! utility, each carriage-return (CR) code is autom atically follow ed by a line-feed (LF) cod e.
  • Page 182 It is stand ard for all EPSON p rinters and su p p orted by m ost ap p lication softw are for p ersonal comp u ters.
  • Page 183 A m od e of d raft p rinting you can select u sing the d efau lt-settings m od e or the EPSON Rem ote! u tility. H igh-sp eed d raft u ses a m inim u m nu m ber of d ots p er character to produce extrem ely high-speed printing.
  • Page 184 Unid irectional p rinting is u sefu l for p rinting graphics becau se it allow s p recise vertical alignm ent. You can select unid irectional printing in the p rinter’s d efau lt-setting m od e or the EPSON Rem ote! u tility. See also bidirectional printing.
  • Page 185 3-29 30 tear-off p osition, 3-31 32 AGM (Alternate Graphics Mod e) setting, 4-14 Assem bling the printer, 1-5 9 Au to CR (carriage retu rn) setting, 4-13 Au to I/ F w ait tim e setting, 4-12...
  • Page 186 Edge guides, 3-8 Eject. See Load / Eject button Em u lation, IBM, 1, 4-12, B-6 Envelopes, 3-23 EPSON Rem ote! utility, 2-14 ESC/ P 2, 1, 4-12, B-2 5 Error ind icators, 7-3 Feed ers. See Cu t-sheet feed ers Feed ing m ethod s, 3-2 3 FF bu tton.
  • Page 187 Pau se button, 4-4, 4-8 light, 4-3 Plu g-and -p lay, 2-2 Plugging in the printer, 1-9 Postcard s, 3-24 Pow er cord , 1-2, 1-9 Pow er su p p ly, p roblem s, 7-7 Print d irection setting, 4-11...
  • Page 188 Release lever. See Paper release lever Rem ote!. See EPSON Rem ote! Resolu tion setting, 2-8, 2-11 Ribbon cartrid ge installing, 1-6 8 rep lacing, 6-2 5 Roll p ap er hold er, 5-15 18 Safety instru ctions, iv v...

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