Table of Contents
Table of Contents
Related Manuals for Philips HearLink CROS MNR T R
Summary of Contents for Philips HearLink CROS MNR T R
- Page 1 HearLink Receiver-in-the-Ear CROS Transmitter CROS MNR T R Instructions for Use...
- Page 2 (HEC6032) and covers both CROS and BiCROS. CROS BiCROS Philips HearLink CROS MNR T R is to be used with compatible Philips hearing aids. For an overview of which hearing aids Philips HearLink CROS MNR T R is compatible with, visit: hearingsolutions.philips.com/ cros...
- Page 3 Introduction to this booklet This booklet guides you on how to use and maintain your new transmitter. Ensure you read the booklet carefully, including the Warnings section. This will help you get the most benefit from your transmitter. Your hearing care professional has adjusted the sound sent from the transmitter to meet your needs.
- Page 4 For your convenience, this booklet contains a navigation bar to help you navigate through the different sections. More information is available on www.hearingsolutions.philips.com About Getting started Daily use Warnings More info IMPORTANT NOTICE For details on the functionality of your specific hearing aid solution,...
- Page 5 Intended use Intended use The transmitter is intended to transmit sound from the poorer ear to a hearing aid placed on the better ear. Indications for Unaidable hearing loss on one ear (e.g. single-sided deafness (SSD), or very poor unilateral word recognition score).
-
Page 6: Table Of Contents
Table of contents About CROS solution Your transmitter Identify left and right device Getting started Turn transmitter ON / OFF using the charger Turn transmitter ON / OFF using the push button Charging time Low battery indication Battery performance Cleaning Daily use Put on the transmitter Change volume on the transmitter... - Page 7 Replace standard earpieces ProWax miniFit filter Replace ProWax miniFit filter Transmitter storage Warnings General warnings More info Troubleshooting Water & dust resistant (IP68) Conditions of use Warranty Technical information Sound and LED light indicators...
-
Page 8: Cros Solution
CROS solution A CROS or BiCROS solution consists of a transmitter and a hearing aid. The transmitter is placed on the poorer ear. It wirelessly sends sound from the poorer ear’s surroundings to the hearing aid placed on the better ear. CROS (Contralateral Routing of Signals) is a solution for people with limited or no hearing in one ear combined with normal hearing in the opposite ear. - Page 9 Sound transmission Transmitter Hearing aid...
-
Page 10: Your Transmitter
Your transmitter What it is and does Ear grip Microphones Holds the dummy Sound in speaker in place (optional) LED light Charging, ON, OFF Wax filter protection Push button Upper part: Volume up Dummy speaker Lower part: No sound ON, OFF, volume down Rechargeable battery Can only be replaced... - Page 11 Dummy speakers* Earpieces The choice of size depends on The dummy speaker uses one what fits best in your ear. of the following earpieces. This helps the transmitter stay in your ear. Grip Tip, LiteTip, or Micro mould can also be used. Open dome OpenBass dome Dome sizes...
-
Page 12: Identify Left And Right Device
Identify left and right device It is important to distinguish between the transmitter and the hearing aid. The left/right colour indicator helps you distinguish between left and right. You can find left/right colour indicators on the transmitter itself. On the dummy speaker it is located as shown. A RED indicator marks the RIGHT transmitter. -
Page 14: Turn Transmitter On / Off Using The Charger
Turn transmitter ON / OFF using the charger Your transmitter automatically turns ON when removed from the charger. The transmitter LED light turns GREEN after approximately two seconds. Wait until the transmitter LED light blinks GREEN twice, confirming it is ready for use. Your transmitter automatically turns OFF when placed in the charger and starts charging. -
Page 15: Turn Transmitter On / Off Using The Push Button
Turn transmitter ON / OFF using the push button The transmitter can be turned ON / OFF using the push button. To turn ON Press and hold the lower part of the push button for approximately two seconds until the transmitter LED light turns GREEN. -
Page 16: Charging Time
Charging time Ensure you fully charge your transmitter before first time use. Charge your transmitter every night. This ensures that you start your day with a fully charged transmitter. If your transmitter’s battery is completely drained, the normal charging time is: 3 hours 1 hour 0.5 hour... - Page 17 Charging time may vary depending on the remaining capacity of the battery and between the transmitter and the hearing aid. For instructions on how to use your charger, see the charger’s instructions for use.
-
Page 18: Low Battery Indication
Low battery indication When the battery is running low, you hear three alternate beeps. This gives you approximately two hours before the transmitter runs out of battery. The beeps are repeated every 30 minutes. Just before the battery runs out, you hear four descending tones. Three alternate beeps Four descending tones = The battery is running... -
Page 19: Battery Performance
Battery performance The daily battery performance varies depending on your individual use. If your transmitter runs out of battery, ensure you recharge it by placing it in the charger. Be aware that restarting the transmitter does not give you more usage time. For the best charging conditions, ensure the room temperature is in the range of +10°C and +35°C (50°F and 95°F). -
Page 20: Cleaning
Cleaning The MultiTool contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, contact your hearing care professional. Magnet Wire loop Brush IMPORTANT NOTICE The MultiTool has a built-in magnet. Keep the MultiTool at least 30 centimetres (1 foot) away from credit cards and other magnetically-sensitive devices. - Page 21 Do not drop your transmitter when handling it. Ensure you hold it over a soft surface to avoid damage while cleaning it. Clean the microphone openings Microphone Use the MultiTool brush to carefully openings brush debris away from the openings and the surface around the openings.
-
Page 22: Put On The Transmitter
Put on the transmitter Step 1 Step 2 Step 3 Ear grip (optional) Place the Hold the bend of Gently push the transmitter behind the dummy speaker earpiece into your your ear. wire between your ear canal until the thumb and index dummy speaker wire finger. -
Page 23: Change Volume On The Transmitter
Change volume on the transmitter The push button on the transmitter allows you to adjust the volume of the transmitted sound. You hear a high pitch beep in the hearing aid when you increase or decrease the volume. MAXIMUM Press button to increase volume START-UP VOLUME... -
Page 24: Hearing Aid Sound
Hearing aid sound CROS only The microphones on the hearing aid are deactivated. This means that no sound is picked up by the hearing aid. BiCROS only The hearing aid sound remains the same when you adjust the volume of the transmitted sound using the push-button on the transmitter. -
Page 25: Change Volume On The Hearing Aid
Change volume on the hearing aid CROS only BiCROS only Single push The push button on the hearing aid has no volume button hearing functionality. aids To change the volume of To change the combined the transmitted sound, sound from the transmitter you need a AudioClip, and hearing aid, you need HearLink App, Remote... -
Page 26: Replace Standard Earpieces
Replace standard earpieces It is important that you do not clean the standard earpiece. If the earpiece is filled with earwax, replace it with a new one. Step 1 Step 2 Step 3 Insert the dummy Push firmly to ensure Hold on to the dummy speaker and speaker into the... - Page 27 IMPORTANT NOTICE If the earpiece is not on the dummy speaker when removed from the ear, the earpiece may still be in the ear canal. For further instructions, consult your hearing care professional.
-
Page 28: Prowax Minifit Filter
ProWax miniFit filter The dummy speaker has a white wax filter attached to the end with the earpiece. The wax filter keeps wax and debris out of the dummy speaker. It has no acoustic purpose. Replace the filter Wax filter for hygienic reasons when clogged. -
Page 29: Replace Prowax Minifit Filter
Replace ProWax miniFit filter 1. Tool 2. Remove 3. Insert filter filter Final filter Empty Remove the tool Insert the empty pin Insert the new wax from the shell. into the wax filter in filter using the other The tool has two the dummy speaker pin, remove the tool, pins, one empty for... -
Page 30: Transmitter Storage
Transmitter storage When you are not using your transmitter, the charger is the best place to keep it. This ensures that your transmitter is always charged. Ensure that your charger is powered or that the charger’s built-in battery is charged when the transmitter is seated in the charging port. - Page 31 Long-term storage Before you put away or store the transmitter for a prolonged period of time (more than 14 days), ensure you first fully charge the transmitter, and then turn it OFF. This way the battery can be charged again. For instructions on how to charge your transmitter, see the charger’s instructions for use.
-
Page 32: General Warnings
General warnings For your personal safety and to ensure Choking hazards and risk of swallowing correct usage, you should familiarise yourself batteries and other small parts fully with the following general warnings The transmitter, its parts and the battery before using your transmitter. should be kept out of reach of children and anyone who might swallow these items or Consult your hearing care professional if... - Page 33 Explosives The exposure values are well below The transmitter is safe to use under international accepted safety limits for normal usage conditions. The transmitter SAR, induced electromagnetic power and has not been tested for compliance with voltages into the human body defined in the international standards concerning explosive standards for human health and coexistence environments.
- Page 34 General warnings Heat and chemicals Interference The transmitter must never be exposed to The transmitter has been thoroughly extreme heat, e.g. left inside a parked car in tested for interference according to the the sun. most stringent international standards. The transmitter must not be dried in Electromagnetic interference may occur in microwave ovens or other ovens.
- Page 35 Rechargeable battery socket, this equipment must comply with Do not attempt to open the transmitter, as IEC 62368-1 or equivalent safety standards. it may damage the battery. Detached earpiece in ear canal Never attempt to replace the battery. If If the earpiece is not on the dummy battery replacement is needed, return speaker when removed from the ear, the your device to the supplier.
-
Page 36: Troubleshooting
Troubleshooting Symptom Possible causes The charger is not turned ON The transmitter or charger’s temperature is either too warm The transmitter’s or too cold LED light remains Charging is incomplete. The room temperature exceeds turned OFF when the +35°C (+95°F), which prolongs the charging time. The transmitter is placed in charger the charger... - Page 37 Solutions Verify that the charger’s power plug is correctly connected Move the charger and transmitter to a location with a temperature between +5°C and +40°C (+41°F and +104°F) Reinsert the transmitter into the charger. This completes the charging within approximately 15 minutes.
- Page 38 Troubleshooting Symptom Possible causes Transmitter is out of power No sound from the Transmitter is turned OFF transmitter Receiving hearing aid is turned OFF If your transmitter plays eight beeps, four times Beeping consecutively, your transmitter needs a microphone service check If none of the above solutions work, consult your hearing care professional.
- Page 39 Solutions Charge the transmitter Turn transmitter ON Turn hearing aid ON Contact your hearing care professional...
-
Page 40: Water & Dust Resistant (Ip68)
Water & dust resistant (IP68) Your transmitter is dust tight and protected against ingress of water, Should your transmitter come into which means it is designed to be contact with water and stop working, worn in all daily life situations. gently wipe off any water and let the transmitter dry. -
Page 41: Conditions Of Use
Conditions of use Operating Temperature: +5°C to +40°C (41°F to 104°F) conditions Humidity: 5% to 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Charging Temperature: +5°C to +40°C (41°F to 104°F) conditions Humidity: 5% to 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below... -
Page 42: Warranty
Warranty Certificate Name of owner: ___________________________________________________________ Hearing care professional: _________________________________________________ Hearing care professional’s address: ______________________________________ Hearing care professional’s phone: _______________________________________ Purchase date: _____________________________________________________________ Warranty period: __________________Month: _________________________________ Model: ____________________________Serial no.: ______________________________ More info About Getting started Daily use Warnings... - Page 43 International warranty Your device is covered by an legislation governing the sale of international warranty issued by consumer goods in the country the manufacturer. This international where you have bought your devices. warranty covers manufacturing Your hearing care professional and material defects in the device may also have issued a warranty itself, but not in accessories such that goes beyond the clauses...
-
Page 44: Technical Information
Additional information can be found in transceiver that uses short-range the Specification Guide on magnetic induction technology working hearingsolutions.philips.com at 3.84 MHz. The magnetic field USA and Canada strength of the transmitter is very weak and is always below 15 nW (typically This device contains a radio module below –40 dBμA/m at a distance of... - Page 45 SBO Hearing A/S 2014/53/EU. Kongebakken 9 Declaration of Conformity is DK-2765 Smørum available at the headquarters Denmark website www.hearingsolutions. www.hearingsolutions.philips.com/ philips.com/doc. This medical device complies with Medical Device Regulation (EU) 2017/745. Waste from elec- SBO Hearing A/S tronic equipment must be handled...
- Page 46 Description of symbols used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulation 2017/745. CE mark The device complies with all required EU regulations and directives.
- Page 47 Commercial Trade Number REACH Declaration REACH requires Philips Hearing Solutions to provide chemical content information for Substances of Very High Concern (SVHC) if they are present above 0.1% of the article weight. Recent information can be found on the...
-
Page 48: Sound And Led Light Indicators
Sound and LED light indicators Different sound indicators help to communicate the status of your transmitter. The sounds will be transmitted to your hearing aid. Volume Sound 2 beeps Start-up volume 3 beeps Minimum / maximum volume 1 beep Volume up / down ON/OFF Sound LED light... - Page 49 Warnings Sound LED light LED light comments 3 alternate Low battery beeps 4 descending Battery shut down tones 8 beeps Microphone service repeated 4 check needed times The transmitter’s LED light does not turn ON See the Trouble- Turned OFF shooting section when the transmitter is placed in the charger...
- Page 50 Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by or for and is sold under the responsibility of SBO Hearing A/S, and SBO Hearing A/S is the warrantor in relation to this product.