Table of Contents
Appendix
Troubleshooting
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorized Pioneer service facility.
Common problems
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→ Power off mode is on.
– Press
to release the mode.
Problems with the AV screen
The screen is covered by a caution
message and the video cannot be shown.
→ The parking brake lead is not connected
or the parking brake is not applied.
– Connect the parking brake lead
correctly, and apply the parking brake.
→ The parking brake interlock is activated.
– Park your vehicle in a safe place and
apply the parking brake.
The audio or video skips.
→ This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
→ Cables are not connected correctly.
– Connect the cables correctly.
iPhone cannot be operated.
→ The iPhone is frozen.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Update the iPhone software version.
→ An error has occurred.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPhone software version.
→ Cables are not connected correctly.
– Connect the cables correctly.
Sound from the iPhone cannot be heard.
→ The audio output direction may switch
automatically when the Bluetooth and
USB connections are used at the same
time.
– Use the iPhone to change the audio
output direction.
No back camera image when the vehicle
is in reverse.
→ The back camera input setting on the
receiver is set to Off.
– Change the back camera setting to On
in the settings menu. (Refer to the
System Settings section of this manual
to adjust.)
→ The camera input may be loose or not
connected.
– Check the connection and make sure
the male end of the camera is
connected to the brown input on the
back of the receiver. (Refer to the
installation manual.)
→ The reverse lead on the receiver may
not be connected to the proper wire at
the reverse lamp.
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