Related Manuals for Dell Inspiron 15 3515 Series
Summary of Contents for Dell Inspiron 15 3515 Series
- Page 1 Inspiron 15 3515- Service Manual Regulatory Model: P112F Regulatory Type: P112F005 June 2021 Rev. A00...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Chapter 1: Working inside your computer..................6 Safety instructions................................6 Before working inside your computer........................6 Safety precautions.................................7 Electrostatic discharge—ESD protection........................7 ESD field service kit ..............................8 Transporting sensitive components.......................... 9 After working inside your computer..........................9 Chapter 2: Removing and installing components................10 Recommended tools................................10 Screw list..................................... - Page 4 Removing the heat sink..............................34 Installing the heat sink..............................35 Fan......................................36 Removing the fan................................ 36 Installing the fan................................37 Power button..................................38 Removing the power button............................. 38 Installing the power button............................39 Power-button with optional fingerprint reader......................40 Removing the power button with optional fingerprint reader................40 Installing the power button with optional fingerprint reader................41 Display assembly................................42 Removing the display assembly..........................
- Page 5 Running the SupportAssist Pre-Boot System Performance Check..............81 System diagnostic lights..............................81 WiFi power cycle................................82 Updating your system BIOS using a USB flash drive....................83 Drain residual flea power (perform hard reset)......................83 Chapter 6: Getting help and contacting Dell................85 Contents...
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Page 6: Chapter 1: Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance. -
Page 7: Safety Precautions
ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. -
Page 8: Esd Field Service Kit
Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer... -
Page 9: Transporting Sensitive Components
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. -
Page 10: Chapter 2: Removing And Installing Components
Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●... -
Page 11: Major Components Of Inspiron 15 3515
Table 1. Screw list (continued) Component Screw type Quantity Screw image Hard-drive assembly M2x3 Hard-drive bracket M3x3 Heat sink M2x3 M2x5 Power button with optional M2x2 fingerprint reader Display assembly M2.5x5 System board M2x3 M2x2 Touchpad M2x2 Touchpad bracket M2x2 Major components of Inspiron 15 3515 The following image shows the major components of Inspiron 15 3515. - Page 12 1. Base cover 2. Battery 3. Speakers 4. Power-button with optional fingerprint-reader Removing and installing components...
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Page 13: Secure Digital Card
19. Hard drive NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. -
Page 14: Installing The Secure Digital Card
Installing the Secure Digital card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task Steps Slide the secure digital into the slot until it clicks into place. Next steps 1. Follow the procedure in After working inside your computer Base cover Removing the base cover... - Page 15 Removing and installing components...
- Page 16 Steps 1. Remove the six screws (M2x5) that secure the base cover to the palmrest and keyboard assembly. 2. Loosen the two captive screws. 3. Using a plastic scribe, pry open the base cover from the recesses located in the U-shaped indents at the top edge of the base cover near the hinges.
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Page 17: Installing The Base Cover
Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the base cover and provides a visual representation of the installation procedure. Removing and installing components... -
Page 18: Battery
Steps 1. Connect the battery cable to the connector on the system board. 2. Place and snap the base cover into place on the palmrest and keyboard assembly. 3. Tighten the two captive screws on the base cover. 4. Replace the six screws (M2x5) that secure the base cover to the palmrest and keyboard assembly. Next steps 1. -
Page 19: Removing The Battery
● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. -
Page 20: Installing The Battery
Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the battery and provides a visual representation of the installation procedure. Steps 1. -
Page 21: Solid-State Drive
Solid-state drive Removing the M.2 2230 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task NOTE: This procedure applies only to computers shipped with an M.2 2230 solid-state drive installed. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. -
Page 22: Removing The M.2 2280 Solid-State Drive
About this task NOTE: This procedure applies if you are installing a M.2 2230 solid-state drive. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. Supported card configurations on the M.2 card slot: ● M.2 2230 solid-state drive + 2230 mounting bracket ●... -
Page 23: Installing The M.2 2280 Solid-State Drive
About this task NOTE: This procedure applies only to computers shipped with a M.2 2280 solid-state drive installed. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. Supported card configurations on the M.2 card slot: ●... -
Page 24: Wireless Card
Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2280 solid-state drive into the M.2 card slot on the system board. 3. Place the M.2 thermal plate on the M.2 2280 solid-state drive. NOTE: When installing the M.2 solid-state drive to the system, tuck the tabs on the thermal plate under the hooks on the palmrest and keyboard assembly. -
Page 25: Installing The Wireless Card
Steps 1. Remove the screw (M2x3) that secures the wireless card bracket to the system board. 2. Lift the wireless card bracket from the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the WLAN slot on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process. - Page 26 Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black...
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Page 27: Input/Output Board
Input/Output board Removing the Input/Output board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following images indicate the location of the Input/Output board and provides a visual representation of the removal procedure. -
Page 28: Hard Drive
About this task The following images indicate the location of the I/O board and provides a visual representation of the installation procedure. Steps 1. Place the I/O board on the palmrest and keyboard assembly. 2. Align the screw holes on the I/O board to the screw holes on the palmrest and keyboard assembly. 3. -
Page 29: Installing The Hard Drive Assembly
Steps 1. Disconnect the hard drive cable from the system board. 2. Remove the four screws (M2x3) that secure the hard drive assembly to the palmrest and keyboard assembly. 3. Lift the hard drive assembly and its cable from the palmrest and keyboard assembly. 4. - Page 30 Steps 1. Place and slide the hard drive into the hard-drive bracket. 2. Align the screw holes on the hard drive bracket with the screw holes on the hard drive. 3. Replace the four screws (M3x3) that secure the hard drive to the hard drive bracket. 4.
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Page 31: Memory Modules
Memory modules Removing the memory modules Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following images indicate the location of the memory modules and provides a visual representation of the removal procedure. -
Page 32: Speakers
Steps 1. Align the slot on the memory module with the notch on the memory module slot on the system board. 2. Slide the memory module into the slot on the system board. 3. Press down on the memory module to snap it into place. 4. -
Page 33: Installing The Speakers
Steps 1. Disconnect the speaker cable from the system board. 2. Unroute the speaker cable from the routing guides on the palmrest and keyboard assembly. 3. Lift the speakers along with its cable from the palmrest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation process. -
Page 34: Heat Sink
Steps 1. Using the alignment posts, place the speakers on the palmrest and keyboard assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palmrest and keyboard assembly. 3. -
Page 35: Installing The Heat Sink
Steps 1. Loosen the four captive screws that secure the heat sink to the system board. NOTE: Loosen the captive screws in the reverse sequential order mentioned on the heat sink [4 > 3 > 2 > 1]. NOTE: The number of screws varies depending on the configuration ordered. 2. -
Page 36: Fan
Steps 1. Place the heat sink on the system board. 2. Tighten the four captive screws that secure the heat sink to the system board. NOTE: Tighten the captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4]. NOTE: The number of screws varies depending on the configuration ordered. -
Page 37: Installing The Fan
Steps 1. Disconnect the fan cable from the system board. 2. Remove the two screws (M2x5) that secure the fan to the palmrest and keyboard assembly. 3. Lift the fan from the palmrest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process. -
Page 38: Power Button
Steps 1. Place the fan on the palmrest and keyboard assembly. 2. Connect the fan cable to the connector on the system board. 3. Align the screw holes on the fan to the screw holes on the palmrest and keyboard assembly. 4. -
Page 39: Installing The Power Button
Steps 1. Remove the single (M2x2) screws securing the power button to the palm-rest and keyboard assembly. 2. Remove the power button from the computer. Installing the power button Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the power button and provides a visual representation of the installation procedure. -
Page 40: Power-Button With Optional Fingerprint Reader
Steps 1. Place the power-button board into the slot on the palm-rest and keyboard assembly. 2. Install the single (M2x2) screws to secure the power button to the palm-rest and keyboard assembly. Next steps 1. Install the board. 2. Install the base cover. -
Page 41: Installing The Power Button With Optional Fingerprint Reader
Steps 1. Remove the two (M2.5x5) screws that secure the display assembly hinge to the palmrest and keyboard assembly. 2. Lift the display assembly hinge to access the power button. 3. Remove the (M2x2) screw that secures the power button to the palmrest and keyboard assembly. 4. -
Page 42: Display Assembly
Steps 1. Using the alignment posts, place the power button with fingerprint reader into its slot on the palmrest and keyboard assembly. 2. Replace the (M2x2) screw that secures the power button with fingerprint reader to the palmrest and keyboard assembly. 3. - Page 43 About this task The following images indicate the location of the display assembly and provides a visual representation of the removal procedure. Removing and installing components...
- Page 44 Removing and installing components...
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Page 45: Installing The Display Assembly
Steps 1. Remove the four (M2.5x5) screws that secure the display hinges to the palmrest and keyboard assembly. 2. Disconnect the display cable and the speaker cable from the system board. 3. Unroute the speaker cable from the routing guides on the palmrest and keyboard assembly. 4. - Page 46 Removing and installing components...
- Page 47 Steps 1. Place the display assembly on the system. Align the screw holes on the display hinges with screw holes on the palmrest and keyboard assembly. Removing and installing components...
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Page 48: Hinge Caps
2. Gently press down on the display hinges to align the screw holes on the display hinges with the screw holes on the palmrest and keyboard assembly. 3. Replace the four (M2.5x5) screws that secure the display hinges to the palmrest and keyboard assembly. 4. -
Page 49: Installing The Hinge Caps
Steps NOTE: Before removing the display hinge caps, open the display hinges to 140 degrees. 1. Pinch the left hinge cap in the center. 2. Using a plastic scribe pry the inner side of the left hinge cap and remove it from the left hinge. 3. - Page 50 Steps 1. Align the rib inside the left hinge cap to the outer sides. 2. Push the left hinge cap down until it clicks in place. 3. Align the rib inside the right hinge cap to the outer sides. 4. Push the right hinge cap down until it clicks in place. Next steps 1.
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Page 51: Display Bezel
Display bezel Removing the display bezel Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the Wireless card. 5. Remove the display assembly. 6. Remove the hinge caps. -
Page 52: Installing The Display Bezel
3. Continue to pry open the outer edge of the bottom side of the display bezel. . 4. Pry open the display bezel from the inner edge at the bottom side of the display assembly. 5. Lift and remove the display bezel from the display assembly NOTE: CAUTION: DO NOT use a scribe or any other objects to pry up the display bezel in the manners shown in the images below as the pressure applied on the display panel by the scribe will damage the display panel. -
Page 53: Hinges
4. Install the base cover. 5. Install the card. 6. Follow the procedure in After working inside your computer. Hinges Removing the hinges Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. -
Page 54: Installing The Hinges
Steps 1. Remove the three (M2.5x3.8) from the left hinge. 2. Lift and remove the left hinge from the display assembly. 3. Remove the three (M2.5x3.8) from the right hinge. 4. Lift and remove the right hinge from the display assembly. Installing the hinges Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. - Page 55 Steps 1. Align and place the left hinge on the display assembly. 2. Install the three (M2.5x3.8) screws to secure the hinge to the display panel and back cover. 3. Align and place the right hinge on the display assembly. 4.
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Page 56: Display Panel
Display panel Removing the display panel Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the wireless card. 5. Remove the display assembly. 6. Remove the display bezel. - Page 57 Steps 1. Use a plastic scribe to pry the display panel from the bottom-right corner. 2. Gently start prying the display panel along the left and right sides of the display back-cover using your hands. 3. Lift the bottom side of the display panel and slide it downward to release the display brackets from the slots at the top side of the display cover.
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Page 58: Installing The Display Panel
NOTE: Ensure that the panel has a clean and smooth surface to rest on to prevent damage. 5. Disconnect the display cable from the display panel assembly and lift the display panel away from the system. NOTE: Do not remove the metal brackets from the panel. Installing the display panel Prerequisites If you are replacing a component, remove the existing component before performing the installation process. - Page 59 Steps 1. Place the display panel and display assembly on a clean and flat surface. 2. Connect the display cable to the connector on the display panel and close the latch. 3. Adhere the tape to secure the display-cable connector latch to the display panel. 4.
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Page 60: Camera
7. Press down on the display bezel and snap the display bezel in place. Next steps 1. Install the display bezel. 2. Install the display assembly. 3. Install the wireless card. 4. Install the base cover. 5. Install the card. 6. -
Page 61: Installing The Camera Module
Installing the camera module Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the camera module and provides a visual representation of the installation procedure. -
Page 62: Installing The Touchpad
About this task The following images indicate the location of the touchpad and provides a visual representation of the removal procedure. Steps 1. Open the latch and disconnect the hard drive cable from the connector on the system board. 2. Remove the three screws (M2x2) that secure the touchpad bracket to the palmrest and keyboard assembly. 3. - Page 63 Steps 1. Place the touchpad into its slot on the palmrest and keyboard assembly. 2. Align the screw holes on the touchpad to the screw holes on the palmrest and keyboard assembly. 3. Replace the two screws (M2x2) that secure the touchpad to the palmrest and keyboard assembly. 4.
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Page 64: System Board
System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the battery. 5. Remove the M.2 2230 solid-state drive. 6. Remove the M.2 2280 solid-state drive. - Page 65 Steps 1. Remove the two (M2.5x5) screws from the right hinge. 2. Fold the right hinge up. 3. Disconnect the following cables from the system board: a. I/O board Flexible Flat cable b. Speaker cable c. Hard drive Flexible Flat cable d.
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Page 66: Installing The System Board
5. Remove the single (M2x2) screw that secure the system board to the palmrest. 6. Carefully lift the system board away from the chassis. Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the system board and provides a visual representation of the installation procedure. -
Page 67: Power-Adapter Port
2. Replace the single (M2x2) screw that secures the system board to the palmrest. 3. Replace the three (M2x3) screws that secures the system board to the palmrest. 4. Connect the following cables to the system board: a. I/O board Flexible Flat cable b. -
Page 68: Installing The Power-Adapter Port
Steps 1. Remove the two (M2.5x5) screws that secure the right hinge to the palmrest and keyboard assembly 2. Disconnect the power-adapter cable from the connector on the system board. 3. Lift the power-adapter port from its slot on the palmrest and keyboard assembly. Installing the power-adapter port Prerequisites If you are replacing a component, remove the existing component before performing the installation process. -
Page 69: Palm-Rest And Keyboard Assembly
Steps 1. Using the alignment post, place the power-adapter port into its slot on the palmrest and keyboard assembly. 2. Connect the power-adapter port cable to the connector on the system board. 3. Fold the right hinge down and install the two (M2.5x5) screws to secure it to the palmrest and keyboard assembly. Next steps 1. -
Page 70: Installing The Palmrest And Keyboard Assembly
16. Remove the touchpad. 17. Remove the system board. NOTE: The system board can be removed along with the heat sink. 18. Remove the power-adapter port. About this task The following images indicate the location of the palmrest and keyboard assembly and provides a visual representation of the removal procedure. - Page 71 Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the post-requisites to install the palm-rest and keyboard assembly. Next steps 1. Install the power-adapter port. 2. Install the system board. 3. Install the touchpad. 4.
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Page 72: Chapter 3: Drivers And Downloads
Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. Drivers and downloads... -
Page 73: Chapter 4: System Setup
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●... -
Page 74: System Setup Options
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●... - Page 75 Table 4. System setup options—Advanced menu (continued) Advanced USB Emulation Enables or disables the USB emulation feature. This feature defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST. NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is off.
- Page 76 Default: Disabled SupportAssist System Resolution Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for the Dell OS Recovery tool. Default: 2 SupportAssist OS Recovery Enables or disables the boot flow for the SupportAssist OS Recovery tool in the even of certain system errors.
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Page 77: System And Setup Password
Table 5. System setup options—Security menu (continued) Security WINDOWS SMM SECURITY MITIGATIONS TABLE Enables or disables configuration of platform features on (WSMT) Dell Client Systems with WSMT-enabled BIOS. Default: Enabled Firmware TPM Enable or disable the firmware TPM. Default: Enabled... -
Page 78: Assigning A System Setup Password
Setup password, key in a blank entry into the password window and hit enter. 4. Press F10 to save the changes. The computer restarts. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. System setup... - Page 79 NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. System setup...
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Page 80: Chapter 5: Troubleshooting
● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer. -
Page 81: Running The Supportassist Pre-Boot System Performance Check
Running the SupportAssist Pre-Boot System Performance Check Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner. -
Page 82: Wifi Power Cycle
Table 9. LED codes (continued) Diagnostic light codes Problem description Recommended solutions Processor failure Run the Intel CPU diagnostics tools. If problem persists, replace the system board. No memory or RAM (Random-Access Memory) Confirm that the memory module is installed detected properly. -
Page 83: Updating Your System Bios Using A Usb Flash Drive
3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter. - Page 84 5. Press and hold the power button for 20 seconds to drain the flea power. 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, see the knowledge base article SLN85632 www.dell.com/support. Troubleshooting...
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Page 85: Chapter 6: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 10. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...