Canon imageRUNNER ADVANCE C2020i Service Information

Canon imageRUNNER ADVANCE C2020i Service Information

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Model:
imageRUNNER ADVANCE C2020i
imageRUNNER ADVANCE C2020L
imageRUNNER ADVANCE C2025i
imageRUNNER ADVANCE C2030i
imageRUNNER ADVANCE C2030L
iR-ADV C2220I
iR-ADV C2220L
iR-ADV C2225
iR-ADV C2225I
iR-ADV C2230I
Revised:
Location:
LASER SCANNER UNIT
Subject:
Measure to E020-1x60 immediately after replacing the drum unit
Symptom
E020-1x60 may occur immediately after replacing the drum unit.
- E020-1x60: Detected light patch reading value (X:0=Y, 1=M, 2=C, 3=K)
Cause
The laser scanner unit is assembled in clean room so that no dust can get inside which causes faulty images. Also the
seams of the housing are sealed up to shut out dusts from the operation environment. However, small particles of 1
micrometer or less may invade inside the machine depending upon the operation environment, and the invaded small
particles may soil the polygon mirrors. This soiling diminished laser intensity that led to the above mentioned
symptom.
Service Information
Office Imaging Products Quality Assurance Center
Ref No.:
F2-T01-N13-10125-01
Date:
December 17, 2013
Approved by:
Ichiki Yasuhisa
Copier Color
HARDWARE
(1/11)
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Summary of Contents for Canon imageRUNNER ADVANCE C2020i

  • Page 1 Service Information Copier Color Office Imaging Products Quality Assurance Center HARDWARE Model: Ref No.: F2-T01-N13-10125-01 Date: imageRUNNER ADVANCE C2020i December 17, 2013 imageRUNNER ADVANCE C2020L Approved by: imageRUNNER ADVANCE C2025i Ichiki Yasuhisa imageRUNNER ADVANCE C2030i imageRUNNER ADVANCE C2030L iR-ADV C2220I...
  • Page 2 F2-T01-N13-10125-01 Service work Distinguish if the polygon mirrors are soiled by following the procedure below. If the cleaning of the polygon mirrors are required after this work, perform the cleaning following "B. Procedure to clean the polygon mirrors" hereinafter described. [Caution] During the cleaning procedure to be described, disassembly in field environment may allow dusts get inside.
  • Page 3 F2-T01-N13-10125-01 1) Set the replaced old drum temporarily and turn the main power on. 2) Go to Service mode > Mode List > COPIER > Test > PG > PG-PICK and select the paper source of "A4" or "LTR" paper. 3) Go to Service mode >...
  • Page 4 F2-T01-N13-10125-01 DENS-Y DENS-M DENS-C DENS-K Magenta halftone image Cyan halftone image Black halftone image In the test print of halftone with the above mentioned settings, if a sample image is output in lighter color such as the red circled [a] parts as shown below, go to "B. Procedure to clean the polygon mirrors". The arrow indicates the direction of feeding paper.
  • Page 5 F2-T01-N13-10125-01 4) Disconnect the 2 flat cables and 1connector. 5) Push the scanner retaining spring [1] in the direction of [a] to release from the guide and then remove the same spring. (5/11)
  • Page 6 F2-T01-N13-10125-01 6) Unlock the protrusion [a] in the direction of [b], release the harness guide and disconnect the flat cable by moving in the direction of [c]. 7) Lift the grip so that the protrusion [a] beneath the laser scanner unit comes off the hole [b] at the stay on the main body, and pull out the laser scanner unit.
  • Page 7 F2-T01-N13-10125-01 [Caution] Pay attention to the following points when to install the Laser scanner unit. - Be sure to hook the rail on the Laser scanner unit to the rail [a] on the host machine [b] to install. - Be sure that the flat cable [c] on the side of the Laser scanner unit is not disconnected. - The photo [A] below indicates the condition that has a gap [b] because the protrusion [a] beneath the laser scanner unit [A] is not properly fit into the hole.
  • Page 8 F2-T01-N13-10125-01 8) Remove the 2 screws [1] and the 9 cover fastening claws [a] of the laser scanner unit to detach the upper cover of the laser scanner unit. [Caution] When detaching the cover, be sure not to touch the 4 dustproof glasses [2]. Also be careful not to give stresses to the flat cables [3] or the connectors.
  • Page 9 F2-T01-N13-10125-01 10) Be careful not to put a load to the polygon motor other than the load in the rotating direction while cleaning the polygon mirrors pinching the upper part of the polygon mirrors with fingers, by wiping twice for each face with a pressure just enough to push all the folded layers of the lint-free paper against the mirror.
  • Page 10 F2-T01-N13-10125-01 of this issue is the soiling on the polygon mirrors. 12) Fit the 9 cover fastening claws into their positions on the laser scanner unit and attach the 2 screws. [Caution] - Be careful not to soil the dustproof glass while attaching. - Put the flat cable [1] through the guides [a].
  • Page 11 F2-T01-N13-10125-01 [Reference] When outputting the test print of PG-TYPE: 16, the density is fixed to "160" regardless of the set values in DENS-Y/M/C/K. 16) Go to Service Mode > Mode List > COPIER > Function > MISC-P > SHT-OPEN and press "OK" to open the laser shutter.