Epson EcoTank ET-8500 Series User Manual
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Table of Contents
User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD6547-01 EN
Table of Contents
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Summary of Contents for Epson EcoTank ET-8500 Series

  • Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6547-01 EN...
  • Page 2: Table Of Contents

    Viewing Animations..... . . 28 Epson Photo+......90 Displaying a Menu Appropriate to the Operation.
  • Page 3 Sharing Data on a Memory Device... . 128 Registering to Epson Connect Service from the Control Panel......98 Maintaining the Printer Checking the Status of Consumable.
  • Page 4 Settings Such as the SSID....241 Contacting Epson Support....283 Checking the Network Connection Status.
  • Page 5 Guide to This Manual Introduction to the Manuals......... . . 6 Searching for Information.
  • Page 6: Guide To This Manual

    Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 7: Printing Only The Pages You Need

    Guide to This Manual > > About This Manual Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
  • Page 8: Notes On Screenshots And Illustrations

    Guide to This Manual > > About This Manual Operating System References Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 9: Trademarks

    EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
  • Page 10: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 11: Important Instructions

    Important Instructions Safety Instructions..........12 Printer Advisories and Warnings.
  • Page 12: Safety Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 13: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏...
  • Page 14: Advisories And Warnings For Using The Touchscreen

    Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Transporting or Stori ❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer.
  • Page 15: Protecting Your Personal Information

    Important Instructions > Protecting Your Personal Information Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
  • Page 16: Part Names And Functions

    Part Names and Functions Front............17 Inside.
  • Page 17: Front

    Part Names and Functions > Front Front Rear paper feeder Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substances from entering the printer. This cover should usually be closed. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. CD/DVD tray slot Insert the CD/DVD tray with a CD/DVD placed on it for label printing into the top section of the output tray where the light shines.
  • Page 18 Part Names and Functions > Front Front cover Open to load paper in the paper cassette. Output tray Holds the ejected paper. When you start printing, this tray is ejected automatically and the light turns on. If you tap Yes on the screen displayed when the printer is turned off, it is stored automatically.
  • Page 19: Inside

    Part Names and Functions > Inside Inside Turns the printer on or off. Unplug the power cord after checking that the (Power button/light) power light is off. Maintenance box cover Open when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing.
  • Page 20: Rear

    Part Names and Functions > Rear Document cover Blocks external light while scanning. Scanner glass Place the originals. SD card slot Insert a memory card. External interface USB port Connects an external storage device or a PictBridge capable device. Rear AC inlet Connects the power cord.
  • Page 21 Part Names and Functions > Rear Rear paper feed slot Load one sheet of paper at a time by hand. See the related information link below for details on how to attach the paper feed unit to this slot. “Loading Paper” on page 34 Paper feed unit Remove this unit from rear cover and then attach it to the rear paper feed slot.
  • Page 22: Guide To The Control Panel

    Guide to the Control Panel Touch Screen Operations..........23 Home Screen Configuration.
  • Page 23: Touch Screen Operations

    Guide to the Control Panel > Touch Screen Operations Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Pinch in Zoom in or zoom out of the preview image on the control panel when printing photos.
  • Page 24: Home Screen Configuration

    Guide to the Control Panel > Home Screen Configuration Home Screen Configuration You can check the approximate service life of maintenance box. Displays the network connection status. See the following for more details. “Guide to the Network Icon” on page 25 Indicates that Quiet Mode is set for the printer.
  • Page 25: Guide To The Network Icon

    Guide to the Control Panel > > Home Screen Configuration Guide to the Network Icon Scrolls the screen to the right. Stores the output tray. Guide to the Network Icon The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.
  • Page 26: Menu Screen Configuration

    Guide to the Control Panel > Basic Operations Menu Screen Configuration Returns to the previous screen. Switches the list of settings using the tabs. The tab on the left displays frequently used items. The Advanced Settings tab displays other items that you can set as necessary. Displays the list of setting items.
  • Page 27: Entering Characters

    Guide to the Control Panel > Entering Characters Tap the input field to enter the value, name and so on. Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Indicates the character count.
  • Page 28: Viewing Animations

    Guide to the Control Panel > Viewing Animations Switches the character type. abc: Alphabet 123: Numbers #+=: Symbols Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap : Displays the help screen.
  • Page 29: Displaying A Menu Appropriate To The Operation

    Guide to the Control Panel > Displaying a Menu Appropriate to the Operation Displaying a Menu Appropriate to the Operation The printer automatically displays menus appropriate to your operation. If you want to stop the feature, disable the Auto Selection Mode setting. Settings >...
  • Page 30: Loading Papers And Cd/Dvds

    Loading Papers and CD/DVDs Loading Paper........... . 31 Loading a CD/DVD.
  • Page 31: Loading Paper

    Loading Papers and CD/DVDs > > Loading Paper Paper Handling Precautions Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 32: Notes On Loading Paper

    Loading Papers and CD/DVDs > > Loading Paper Paper Size and Type Settings Notes on Loading Paper This printer has four paper sources. Load paper of the appropriate size and type to suit your printing needs. ❏ You can load commercially available thin paper that cannot be loaded in Rear Paper Feeder paper cassette 1 or paper cassette 2, or pre-punched paper such as loose leaf paper.
  • Page 33 Media Type Control Panel Printer Driver, Smart device Epson Business Paper Plain paper Plain paper Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
  • Page 34: Loading Paper

    (0.81 to 1.30mm) Envelope Envelope Envelope For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper See the animations displayed on the printer's LCD screen to load paper, envelopes, or thick photo paper. Select , and then select How To >...
  • Page 35 Loading Photo Stickers Follow the instructions supplied with the stickers to load one sheet of Epson Photo Stickers. Do not load the loading support sheets into this product. ❏ Paper cassette 1 or Paper cassette 2 With the printable side facing down, load a sticker until it touches the back of the paper cassette 1 or paper cassette 2.
  • Page 36: Loading A Cd/Dvd

    ❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/ DVD. Check the printed surface after waiting for one full day. ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary.
  • Page 37: Loading And Removing A Cd/Dvd

    Loading Papers and CD/DVDs > > Loading a CD/DVD Loading and Removing a CD/DVD ❏ Depending on the print area setting, the CD/DVD or disc tray may get dirty. Make settings to print on the printable area. ❏ You can set the print range for the CD/DVD to a minimum of 18 mm for the inner diameter, and a maximum of 120 mm for the outer diameter.
  • Page 38: Placing Originals

    Placing Originals Placing Originals..........39...
  • Page 39: Placing Originals

    Placing Originals > Placing Originals Placing Originals Place originals on the scanner glass. Follow the steps below to view the video for placing originals. Select , and then select How To > Place Originals. Select Finish to close the animation screen. Using the scanner glass Caution: Be careful not to trap your fingers when closing the document cover.
  • Page 40 Placing Originals > Placing Originals Related Information “Scanner Specifications” on page 273 &...
  • Page 41: Inserting And Removing A Memory Device

    Inserting and Removing a Memory Device Inserting and Removing a Memory Card....... . . 42 Inserting and Removing an External USB Device.
  • Page 42: Inserting And Removing A Memory Card

    Inserting and Removing a Memory Device > Inserting and Removing an External USB Device Inserting and Removing a Memory Card You can insert a memory card into the printer by referring to the animations displayed on the printer's LCD screen. Select , and then select How To >...
  • Page 43 Inserting and Removing a Memory Device > Inserting and Removing an External USB Device Important: If you remove the external USB device while operating the printer, the data on the external USB device may be lost. Related Information “Memory Device Specifications” on page 276 &...
  • Page 44: Printing

    Printing Printing Photos........... .45 Printing on Envelopes.
  • Page 45: Printing Photos

    Printing > > Printing Photos Printing Photos from a Memory Device Printing Photos Printing Photos from a Memory Device You can print data from a memory device such as memory card or external USB device. Related Information “Memory Device Specifications” on page 276 &...
  • Page 46 Printing > > Printing Photos Printing Photos from a Memory Device Note: ❏ Select at the top right of the screen to display the Select Photo Menu. If you specify a date by using Browse, only photos of the specified date are displayed. “Menu Options for Selecting Photos”...
  • Page 47 Printing > > Printing Photos Printing Photos from a Memory Device Guide to the Select Photo Screen (Single View) Select Single View on the select photo screen to display this screen. Here you can view enlarged photos one by one. Returns to the previous screen.
  • Page 48 Printing > > Printing Photos Printing Photos from a Memory Device Printing Collages of Photos and Background Patterns You can print photos on a memory device by creating a layout and adding a background design. 1. Load paper in the printer. “Loading Paper”...
  • Page 49 Printing > > Printing Photos Printing Photos from a Memory Device 11. Repeat steps 9 to 10 until all photos are placed. 12. Select Next. 13. Make the settings on the Basic Settings tab, and then set the number of copies. “Menu Options for Paper and Print Settings”...
  • Page 50 Printing > > Printing Photos Printing Photos from a Memory Device 9. Make the settings on the Basic Settings tab, and then set the number of copies. “Menu Options for Paper and Print Settings” on page 52 10. Select Advanced Settings tab, and then change the settings as necessary. 11.
  • Page 51 Printing > > Printing Photos Printing Photos from a Memory Device 10. Follow the instructions on the template to write and draw. 11. Close the output tray. Load photo paper in paper cassette 1. “Loading Paper” on page 34 12. Select Print Using the Template. 13.
  • Page 52 Printing > > Printing Photos Printing Photos from a Memory Device Select Memory device: Select the device from which you want to load photos. Menu Options for Paper and Print Settings Paper Setting: Select the paper source that you want to use. Select to select the paper size and type.
  • Page 53 Printing > > Printing Photos Printing Photos from a Memory Device ❏ Landmark: Prints the name of the place or landmark where the photo was taken for digital cameras that have the landmark feature. See the website of the manufacturer of your camera for more details. The information can only be printed in borderless printing on 10×15 cm, 13×18 cm, or 16:9 wide size.
  • Page 54: Printing Photos From A Computer

    Adjusts the vividness of the image. Printing Photos from a Computer Epson Photo+ allows you to print photos easily and finely in various layouts on photo paper or CD/DVD labels (CD/DVD label printing is only supported by some models.). See the application’s help for details.
  • Page 55: Printing Photos From Smart Devices (Android)

    & Printing Photos from Smart Devices (Android) You can print photos from a smart device such as a smartphone or tablet. Printing Photos Using Epson Smart Panel Note: Operations may differ depending on the device. 1. Load paper in the printer.
  • Page 56 You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
  • Page 57: Printing Photos From A Digital Camera

    2. Load paper in the printer. 3. Set up your printer for wireless printing. See the link below. http://epson.sn 4. Connect your Android device to the same wireless network that your printer is using. 5. Print from your device to your printer.
  • Page 58 Printing > > Printing Photos Printing Photos from a Digital Camera 5. Turn on the digital camera, and then connect to the printer using a USB cable. Note: Use a USB cable that is shorter than two meters. 6. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing.
  • Page 59: Printing On Envelopes

    Printing > > Printing on Envelopes Printing on Envelopes from a Computer (Mac OS) 8. Disconnect the PictBridge (wireless LAN) connection to the printer from the digital camera. Important: When using PictBridge (wireless LAN), you cannot use other printer functions or print from other devices. Disconnect immediately when you have finished printing.
  • Page 60: Printing Documents

    Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper”...
  • Page 61 Printing > > Printing Documents Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7.
  • Page 62 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 63 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's Main tab, select the method of 2-Sided Printing. 2. Click Settings, make the appropriate settings, and then click OK. 3. Click Print Density, make the appropriate settings, and then click OK. When setting Print Density, you can adjust print density according to the document type.
  • Page 64 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 65 Printing > > Printing Documents Printing from a Computer - Windows Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. 2.
  • Page 66 Printing > > Printing Documents Printing from a Computer - Windows Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, make the following settings. ❏ Document Size: Select the size of the paper you set in the application setting. ❏...
  • Page 67 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Loading Paper” on page 34 & “Printing Using Easy Settings” on page 60 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 68 Printing > > Printing Documents Printing from a Computer - Windows Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1.
  • Page 69 Printing > > Printing Documents Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 70 Printing > > Printing Documents Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 71 Printing > > Printing Documents Printing from a Computer - Windows 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 72 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 73 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
  • Page 74 Printing > > Printing Documents Printing from a Computer - Windows 2. Settings, and then select the items you want to print and then click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number.
  • Page 75 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Loading Paper” on page 34 & “Printing Using Easy Settings” on page 60 & Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
  • Page 76 Printing > > Printing Documents Printing from a Computer - Windows Printing Using the Color Universal Print Feature You can enhance the visibility of texts and images in printouts. Color Universal Print is only available when the following settings are selected. ❏...
  • Page 77 Printing > > Printing Documents Printing from a Computer - Windows PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly.
  • Page 78: Printing From A Computer - Mac Os

    Printing > > Printing Documents Printing from a Computer - Mac OS Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
  • Page 79 Printing > > Printing Documents Printing from a Computer - Mac OS 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Select your printer. 5.
  • Page 80 Printing > > Printing Documents Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
  • Page 81 Printing > > Printing Documents Printing from a Computer - Mac OS Note: ❏ This feature is not available with borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing”...
  • Page 82 Printing > > Printing Documents Printing from a Computer - Mac OS 3. Set the other items as necessary. 4. Click Print. Related Information “Loading Paper” on page 34 & “Printing Using Easy Settings” on page 78 & Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting.
  • Page 83 Printing > > Printing Documents Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Select Print from the File menu or another command to access the print dialog. 2.
  • Page 84: Printing Documents From Smart Devices (Ios)

    2. Set up your printer for wireless printing. 3. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 260 4. Connect your smart device to the same wireless network as your printer.
  • Page 85: Printing Documents From Smart Devices (Android)

    “Cannot Print Even Though a Connection has been Established (iOS)” on page 177 & Printing Documents from Smart Devices (Android) You can print documents from a smart device such as a smartphone or tablet. Printing Documents Using Epson Smart Panel Note: Operations may differ depending on the device.
  • Page 86 You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
  • Page 87: Printing Onto A Cd/Dvd Label

    2. Load paper in the printer. 3. Set up your printer for wireless printing. See the link below. http://epson.sn 4. Connect your Android device to the same wireless network that your printer is using. 5. Print from your device to your printer.
  • Page 88 Printing > > Printing onto a CD/DVD Label Printing Photos onto a CD/DVD Label 3. Select Copy to CD/DVD > Print on CD/DVD. 4. Select the layout. CD/DVD 1-up, CD/DVD 4-up, and CD/DVD Variety are available. Note: ❏ When you change the outer and inner diameter, select at the upper-right of the screen, and then select CD Inner/ Outer.
  • Page 89: Printing Photos Onto A Jewel Case Jacket

    Printing > > Printing onto a CD/DVD Label Printing Photos onto a Jewel Case Jacket 10. Select How To, and load a CD/DVD by referring to the instructions. Important: Place a CD/DVD on the CD/DVD tray with the printable side facing up. Press the center of the CD/DVD to securely set it on the CD/DVD tray.
  • Page 90: Printing Photos Onto A Cd/Dvd Label Using Epson Photo

    (CD/DVD label printing is only supported by some models.). See the application’s help for details. Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details.
  • Page 91: Printing Web Pages From Smart Devices

    2. Set up your printer for wireless printing. 3. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 260 4. Connect your smart device to the same wireless network as your printer.
  • Page 92: Printing Lined Paper

    Printing > > Printing Various Items Printing Lined Paper 2. Select Various Prints on the control panel. 3. Select Personal Stationery > Design Paper. 4. Do one of the following. ❏ To use patterns stored on the printer, select the pattern such as borders or polka dots. ❏...
  • Page 93: Printing Writing Paper

    Printing > > Printing Various Items Printing Writing Paper Printing Writing Paper You can easily print original writing paper with a photo from a memory device set as the background. The photo is printed lightly so that it can be easily written on. 1.
  • Page 94: Printing A Schedule

    Printing > > Printing Various Items Printing Original Calendars with a Photo Printing a Schedule You can easily print a Monthly, Weekly, or Daily schedule. 1. Load paper in the printer. “Loading Paper” on page 34 2. Select Various Prints on the control panel. 3.
  • Page 95: Printing A Message Card

    Printing > > Printing Various Items Printing a Message Card 3. Select Various Prints on the control panel. 4. Select Personal Stationery > Calendar. 5. Select the type of calendar. 6. Set the year and month, and then select OK. 7.
  • Page 96: Printing A Coloring Book Using Photos

    Printing > > Printing Various Items Printing a Coloring Book Using Photos ❏ Photo: Go to the next step. 7. When a message telling you that loading photos is complete is displayed, select OK. 8. Select 9. Select the photo you want to print on the select photo screen, and then select Done. Select Single View, and then select to edit the photo if necessary.
  • Page 97: Printing Using A Cloud Service

    Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smart phone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
  • Page 98: Registering To Epson Connect Service From The Control Panel

    Follow the steps below to register the printer. 1. Select Settings on the control panel. 2. Select Web Service Settings > Epson Connect Services > Register > Start Setup to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
  • Page 99: Copying

    Copying Copying Originals..........100 Copying Photos.
  • Page 100: Copying Originals

    Copying > > Copying Originals Menu Options for Copying Copying Originals This section explains how to use the Copy menu on the control panel to copy originals. 1. Load paper in the printer. “Loading Paper” on page 34 2. Place the originals. “Placing Originals”...
  • Page 101 Copying > > Copying Originals Menu Options for Copying B&W: Copies the original in black and white (monochrome). Color: Copies the original in color. (2-Sided): ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper.
  • Page 102: Copying On 2-Sides

    Copying > > Copying Originals Copying on 2-Sides Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. ❏ Off Copies one facing page of a book onto a single side of paper. This menu is only displayed in the Book Copy menu.
  • Page 103: Copying By Enlarging Or Reducing

    Copying > > Copying Originals Copying by Enlarging or Reducing 4. Select (2-Sided) on the Copy tab. 5. Select 1→2-Sided. 6. Specify Original Orientation and Binding Margin, and then select OK. You can check the finished image on the right-side of screen. 7.
  • Page 104: Copying Multiple Originals Onto One Sheet

    Copying > > Copying Originals Copying Multiple Originals onto One Sheet 5. Specify the magnification to fit to the original size and the paper size that you set, and then select OK. If you select Auto Fit Page, detects the scan area automatically and enlarges or reduces the original to fit to the paper size you selected.
  • Page 105: Copying Photos

    Copying > Copying Photos 7. Select the Copy tab. 8. Tap Note: ❏ If you select Preview, you can check the scanned image. ❏ The color, size, and border of the copied image are slightly different from the original. Copying Photos You can copy photos easily.
  • Page 106: Menu Options For Paper And Print Settings For Copying Photos

    Copying > > Copying Photos Menu Options for Paper and Print Settings for Copying Photos Maximum size: 10×15 cm (4×6 in.) 6. Select Start Scanning. The photos are scanned and displayed on the screen. 7. Select Edit if necessary to make settings such as photo adjustments. Note: If you want to print by enlarging part of a photo, select Crop/Zoom, and then make settings.
  • Page 107: Menu Options For Photo Adjustments For Copying Photos

    Copying > Copying ID card Clear All Settings: Resets the copy settings to their defaults. Menu Options for Photo Adjustments for Copying Photos Photo Adjustments: Selecting PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Filter: Copies in monochrome.
  • Page 108: Copying Books

    Copying > Copying Books 4. Select Various copies > ID Card. 5. Specify the paper source and paper size, and then select OK. 6. Select the Copy tab. 7. Tap Note: If you tap Preview, you can check the scanned image. 8.
  • Page 109: Copying Without Margins

    Copying > Copying Without Margins 5. Select the Advanced Settings tab, and then change the settings as necessary. If you select 2-up in Multi-Page, you can print two facing pages of a book onto a single side of paper. 6. Select the Copy tab. 7.
  • Page 110: Copying On A Cd/Dvd Label

    Copying > Copying on a CD/DVD Label Copying on a CD/DVD Label You can copy a disc label or a square original such as a photo onto a CD/DVD label. Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. “CD/DVD Handling Precautions”...
  • Page 111 Copying > Copying on a CD/DVD Label 6. When the message is displayed on the screen telling you to load a CD/DVD, select How To, and then follow the on-screen instructions to load a CD/DVD. Important: Place a CD/DVD on the CD/DVD tray with the printable side facing up. Press the center of the CD/DVD to securely set it on the CD/DVD tray.
  • Page 112: Menu Options For Copy To Cd/Dvd

    Copying > > Copying on a CD/DVD Label Menu Options for Copy to CD/DVD Menu Options for Copy to CD/DVD Inner, Outer: Specify the print range. Up to 120 mm for the outer diameter, and a minimum of 18 mm for the inner diameter can be specified.
  • Page 113: Scanning

    Scanning Basic Information on Scanning........114 Scanning Originals to a Memory Device.
  • Page 114: Basic Information On Scanning

    Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.
  • Page 115 There are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer. You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning.
  • Page 116: Recommended File Formats To Suit Your Purpose

    Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device. Recommended File Formats to Suit Your Purpose Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.
  • Page 117: Recommended Resolutions To Suit Your Purpose

    Scanning > Scanning Originals to a Memory Device File Format Description PDF (.pdf) A general file format that can be used across different operating systems and provides the same level of screen display and print result. You can view PDF files using dedicated PDF reading software or in Web browsers. Recommended Resolutions to Suit Your Purpose Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in dpi (dots per inch).
  • Page 118: Scan Options For Scanning To A Memory Device

    Scanning > > Scanning Originals to a Memory Device Scan Options for Scanning to a Memory Device 5. Set items on Scan tab, such as the save format. “Scan Options for Scanning to a Memory Device” on page 118 6. Select Advanced Settings tab, and then check settings, and change them if necessary. “Advanced Options for Scanning to a Memory Device”...
  • Page 119: Advanced Options For Scanning To A Memory Device

    Scanning > Scanning Originals to a Computer (Quality) ❏ Original Type: Select the type of your original. ❏ Resolution: Select the scanning resolution. Advanced Options for Scanning to a Memory Device Scan Settings ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping.
  • Page 120: Scanning From The Control Panel

    ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 10: Click the start button, and then check the Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2.
  • Page 121: Scanning From A Computer

    Scanning Originals to the Cloud ❏ Save as PDF: Saves the scanned image in PDF format. 6. Tap When using Windows 7 or later, or OS X El Capitan or later: Epson ScanSmart automatically starts on your computer, and scanning starts. Note: ❏...
  • Page 122: Scan Options For Scanning To The Cloud

    Scanning > > Scanning Originals to the Cloud Scan Options for Scanning to the Cloud 3. Select Scan on the control panel. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination. 6. Set items on Scan tab, such as the save format. “Scan Options for Scanning to the Cloud”...
  • Page 123: Advanced Options For Scanning To The Cloud

    Scanning > Scanning Originals Using WSD JPEG/PDF Select the format in which to save the scanned image. Advanced Options for Scanning to the Cloud Original Type Select the type of your original. Scan Settings ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping.
  • Page 124: Setting Up A Wsd Port

    Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a...
  • Page 125: Scanning Originals To A Smart Device

    Scanning Originals to a Smart Device Note: ❏ Before scanning, install Epson Smart Panel on your smart device. ❏ Epson Smart Panel screens are subject to change without notice. ❏ Epson Smart Panel contents may vary depending on the product.
  • Page 126: Advanced Scanning

    Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. 1. Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm (0.8 in.) away from each other.
  • Page 127: Saving And Sharing Data

    Saving and Sharing Data Sharing Data on a Memory Device........128...
  • Page 128: Sharing Data On A Memory Device

    Saving and Sharing Data > Sharing Data on a Memory Device Sharing Data on a Memory Device From a computer, you can write or read data on a memory device such as a memory card that has been inserted in the printer.
  • Page 129: Maintaining The Printer

    Maintaining the Printer Checking the Status of Consumable........130 Improving Paper Feeding Problems.
  • Page 130: Checking The Status Of Consumable

    Maintaining the Printer > Improving Paper Feeding Problems Checking the Status of Consumable You can check the approximate service life of the maintenance box from the printer's control panel. Select the home screen. To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer.
  • Page 131 Maintaining the Printer > Improving Paper Feeding Problems 4. Make sure that the ink tank cap is securely closed. Important: If the ink tank cap is not securely closed, ink may leak. 5. Close the scanner unit. 6. Slide out the paper cassette , and then remove the paper.
  • Page 132 Maintaining the Printer > Improving Paper Feeding Problems 7. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.
  • Page 133: Improving Print, Copy, And Scan Quality

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. If the nozzles are severely clogged, a blank sheet will be printed.
  • Page 134: Running Power Cleaning

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Running Power Cleaning 5. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Important: If print quality has not improved after repeating nozzle check and head cleaning 3 times, wait for at least 12 hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
  • Page 135: Preventing Nozzle Clogging

    If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Note: You can also run power cleaning from the printer driver.
  • Page 136: Cleaning The Paper Path For Ink Smears (When The Surface Of The Print Result Is Smeared Vertically)

    Maintaining the Printer > > … Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smears ( ❏ Horizontal banding occurs at regular intervals: Select Horizontal Alignment. 4. Follow the on-screen instructions to load paper and print the alignment pattern. Cleaning the Paper Path for Ink Smears (when the Surface of the Print Result is Smeared Vertically) When the printouts are smeared or scuffed, clean the roller inside.
  • Page 137: Cleaning The Paper Path For Ink Smear (When The Back Of The Print Result Is Dirty)

    Maintaining the Printer > > … Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smear (w 7. Slide out the output tray. 8. Use the stick you prepared in step 4 to wipe the two white rollers by rotating them. Important: Do not use tissue paper to clean the inside of the printer.
  • Page 138 Maintaining the Printer > > … Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smear (w 3. Open the scanner unit with both hands until it locks. 4. Use a cotton swab to wipe off ink from the parts inside the printer that are shown in the following illustration.
  • Page 139: Cleaning The Scanner Glass

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass Important: ❏ Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. ❏ Do not touch the section shown in the following illustration. Doing so may cause a malfunction. 5.
  • Page 140: Cleaning The Translucent Film

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏...
  • Page 141 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 3. Open the scanner unit with both hands until it locks. 4. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step.
  • Page 142 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 5. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently.
  • Page 143: Menu Options For Maintaining The Printer

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Menu Options for Maintaining the Printer Menu Options for Maintaining the Printer Select Maintenance on the printer's control panel. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.
  • Page 144: Cleaning The Printer

    Maintaining the Printer > Cleaning the Printer Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth.
  • Page 145: Cleaning Spilled Ink

    Maintaining the Printer > Saving Power Cleaning Spilled ink If ink has been spilled, clean it up in the following ways. ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏...
  • Page 146: Installing Or Uninstalling Applications Separately

    1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications.
  • Page 147 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
  • Page 148: Adding The Printer (For Mac Os Only)

    & Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 149 If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
  • Page 150: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...
  • Page 151: Transporting And Storing The Printer

    > Transporting and Storing the Printer Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 264 & Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer.
  • Page 152 Maintaining the Printer > Transporting and Storing the Printer If the print head is not in the position shown below, move it by hand. 8. Secure the print head to the case with tape.
  • Page 153 Maintaining the Printer > Transporting and Storing the Printer 9. Make sure to install the cap onto the ink tank securely. 10. Close the ink tank cover securely. 11. Close the scanner unit. The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.
  • Page 154 Maintaining the Printer > Transporting and Storing the Printer 12. Prepare to pack the printer as shown below. 13. Place the printer in the plastic bag supplied for transporting and fold it closed. 14. Pack the printer in its box using the protective materials.
  • Page 155 Maintaining the Printer > Transporting and Storing the Printer Important: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ When lifting the printer, place your hands in the positions shown below. Do not hold printer at the front and back.
  • Page 156 Maintaining the Printer > Transporting and Storing the Printer Important: ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.
  • Page 157: Solving Problems

    Solving Problems The Printer Does Not Work as Expected....... . . 158 A Message is Displayed on the LCD Screen.
  • Page 158: The Printer Does Not Work As Expected

    Solving Problems > > The Printer Does Not Work as Expected The Printer Does Not Turn On or Off The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.
  • Page 159: Paper Does Not Feed Properly

    Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Paper Does Not Feed Properly No Paper Feeds The following causes can be considered. The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications”...
  • Page 160 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 279 &...
  • Page 161 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 279 &...
  • Page 162: Cannot Print

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
  • Page 163 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 163 ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Windows)”...
  • Page 164 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 165 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
  • Page 166 A genuine Epson printer driver has not been installed. Solutions If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 147 &...
  • Page 167 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 168 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues.
  • Page 169 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 170 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 171 Solving Problems > > The Printer Does Not Work as Expected Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
  • Page 172 Solving Problems > > The Printer Does Not Work as Expected Cannot Print they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
  • Page 173 Solving Problems > > The Printer Does Not Work as Expected Cannot Print 4. On the printer, print a network connection report. “Printing a Network Connection Report” on page 243 5. Check the printer's IP address on the network connection report. 6.
  • Page 174 A genuine Epson printer driver has not been installed. Solutions If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 147 &...
  • Page 175 If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu.
  • Page 176 Use Epson Smart Panel to check the connection between the smart device and the printer. Open the Epson Smart Panel. If you cannot connect to the printer, tap [+] at the top of the screen to reset. If you are not using Epson Smart Panel, see the link below.
  • Page 177 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 178 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Settings > Printer Settings > Paper Source Setting > Paper Configuration AirPrint is disabled. Solutions Enable the AirPrint setting on Web Config. “Application for Configuring Printer Operations (Web Config)” on page 262 &...
  • Page 179: Cannot Start Scanning

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
  • Page 180 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is recognized, but scanning cannot be performed. “Cannot Scan Even Though a Connection has been Correctly Established (Windows)” on page 183 Cannot connect to a Network The problem could be one of the following issues.
  • Page 181 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
  • Page 182 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
  • Page 183 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 184 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 185 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router.
  • Page 186 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4.
  • Page 187 Use Epson Smart Panel to check the connection between the smart device and the printer. Open the Epson Smart Panel. If you cannot connect to the printer, tap [+] at the top of the screen to reset. If you are not using Epson Smart Panel, see the link below.
  • Page 188 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
  • Page 189: Cannot Operate The Printer As Expected

    Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Check the network connection of the computer. See the documentation provided with the smart device for details. Cannot Operate the Printer as Expected Operations are Slow Printing Is Too Slow The following causes can be considered.
  • Page 190 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.
  • Page 191 You can use the following solutions to print photos. ❏ Print from a computer ❏ Print from a smart device using Epson Smart Panel You do not need to remove the memory card from your smart device. Cannot Pinch in or Pinch out Not enough pressure is being used when pressing on the screen.
  • Page 192 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected The Document Cover Came Off Open the feeder guard, and then insert the document cover vertically with the tabs straight. Cannot Close the Rear Paper Support Stand the paper support upright, and then insert it into the slot as shown in the following illustration.
  • Page 193 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected A non-supported memory device is being used. Solutions Use a memory device supported by the product. The memory device is write-protected. Solutions Disable write protection on the memory device. There is not enough free space on the memory device.
  • Page 194: A Message Is Displayed On The Lcd Screen

    Run Web Config, and then update the root certificate. the Epson Web Config utility. “Running Web Config on a Web Browser” on page 263 Install the Epson Event Manager software on the Install Epson ScanSmart on the computer. computer to use this feature. See your documentation “Installing the Applications Separately”...
  • Page 195 - Power supply to the computer - Firewall “Checking the Connection Status” on page 170 and security software settings - Search again See your Make sure that Epson ScanSmart is installed on the computer. documentation for more details. “Installing the Applications Separately” on page 146 Check that the printer driver is installed on the Make sure the printer port is selected correctly in Property >...
  • Page 196: Paper Gets Jammed

    The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 197: Removing Jammed Paper

    Solving Problems > > Paper Gets Jammed Removing Jammed Paper Removing Jammed Paper Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
  • Page 198 Solving Problems > > Paper Gets Jammed Removing Jammed Paper Important: Do not touch the white flat cable, translucent film, or transportation lock inside the printer. Doing so may cause a malfunction. 4. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.
  • Page 199 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 5. Remove the rear cover. 6. Remove the jammed paper. 7. Remove jammed paper from the rear cover.
  • Page 200 Solving Problems > > Paper Gets Jammed Removing Jammed Paper Important: Do not touch the parts shown in the following illustration. Otherwise, they may be damaged. 8. Insert the rear cover in the printer. 9. Close the output tray. 10. Pull out the paper cassette. For paper cassette 2, lift it up slightly, and then pull it out.
  • Page 201: Preventing Paper Jams

    Solving Problems > > Paper Gets Jammed Preventing Paper Jams 12. Align the edges of the paper and slide the edge guides to the edges of the paper. 13. Insert the paper cassette in the printer. Preventing Paper Jams Check the following if paper jams occur frequently. ❏...
  • Page 202: It Is Time To Refill The Ink

    ❏ Do not store the ink bottles in high or freezing temperatures. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 203: Refilling The Ink Tanks

    ❏ Visually check ink levels in the actual ink tanks. Prolonged use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 204 Make sure that the color of the ink tank matches the ink color that you want to refill. 5. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink.
  • Page 205 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks 6. Check the upper line (a) in the ink tank. 7. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line.
  • Page 206 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks 8. When you have finished filling the ink, remove the ink bottle. Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
  • Page 207: It Is Time To Replace The Maintenance Box

    Solving Problems > > It is Time to Replace the Maintenance Box Maintenance Box Handling Precautions 11. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.
  • Page 208: Replacing A Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
  • Page 209: Printing, Copying, And Scanning Quality Is Poor

    Click Extended Settings on the printer driver's Maintenance tab. If you select Use a Mixture of Color Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper or Envelope. Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs.
  • Page 210 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Colored Banding Appears at Intervals of Approximately 2.5 cm The following causes can be considered. The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer.
  • Page 211 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head.
  • Page 212 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
  • Page 213 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor ❏ Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and Envelopes. ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 214 & Color correction has been applied. Solutions When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting (PhotoEnhance) is applied by default depending on the paper type. Try change the setting. ❏ Control Panel Change the Enhance setting from Auto to People, Night Scene, or Landscape.
  • Page 215 Print Quality is Poor ❏ Mac OS Access the print dialog. Select Color Options from the pop-up menu, and then click the arrow next to Advanced Settings. Select EPSON Standard as the Mode setting. The display device is reflecting external light. Solutions Avoid direct sunlight and confirm the image where an appropriate illuminance is assured.
  • Page 216 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Edges of the Image are Cropped During Borderless Printing Because the image is slightly enlarged, the protruding area is cropped. Solutions Select a smaller enlargement setting. ❏...
  • Page 217 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The margin setting in the application software is not within the print area. Solutions Adjust the margin setting in the application so that it falls within the printable area. “Printable Area”...
  • Page 218: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The Printed Image Is Inverted The image is set to invert horizontally in the print settings. Solutions Clear any mirror image settings in the printer driver or the application. ❏...
  • Page 219 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
  • Page 220 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Blurry Copies, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head.
  • Page 221 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
  • Page 222 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Copied Photos are Sticky The copy was made on the wrong side of the photo paper. Solutions Make sure you are copying on the printable side. If you have accidentally copied on the wrong side of the photo paper, you need to clean the paper path.
  • Page 223 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Because the image is slightly enlarged, the protruding area is cropped. Solutions Select a smaller enlargement setting. ❏ Copying Photos Select Various Prints > Various copies > Copy/Restore Photos > Border Setting > Borderlesson the control panel and then change Expansion setting.
  • Page 224 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The Copying Position on a CD/DVD is Incorrect The following causes can be considered. The printing position needs to be adjusted.
  • Page 225 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. “Cleaning the Scanner Glass”...
  • Page 226: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it. “Placing Originals”...
  • Page 227 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems The original was pressed with too much force. Solutions If you press with too much force, blurring, smudges, and spots may occur. Do not press with too much force on the original or the document cover. “Placing Originals”...
  • Page 228: Cannot Solve Problem

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 229: Cannot Solve Printing Or Copying Problems

    You can check the following items while the printer is off. ❏ Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline. ❏ Check if the translucent film is smeared.
  • Page 230: Adding Or Replacing The Computer Or Devices

    Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....231 Re-setting the Network Connection........232 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).
  • Page 231: Connecting To A Printer That Has Been Connected To The Network

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 232: Using A Network Printer From A Smart Device

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 233: When Changing The Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 234: Making Wi-Fi Settings From The Control Panel

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 235 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- If the wireless router supports WPS, you can make settings by using push button setup. After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Related Information “Making Wi-Fi Settings by Entering the SSID and Password”...
  • Page 236 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- 6. Tap the Enter Password field, and then enter the password. Note: ❏ The password is case-sensitive. ❏ If you do not know the password, check if the information is written on the label of the wireless router. On the label, the password may be written "Network Key", "Wireless Password", and so on.
  • Page 237 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.
  • Page 238: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)

    Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 4. Tap Others > PIN Code Setup (WPS). 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the wireless router within two minutes.
  • Page 239: Connecting To Devices Using Wi-Fi Direct

    Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the device that you want to connect to once. Unless you disable Wi- Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 240 For devices that have been connected to the printer before, select the network name (SSID) on the device's Wi-Fi screen to connect them again. Note: If you are using an iOS device, you can also connect by scanning the QR code with the standard iOS camera. See the link below http://epson.sn.
  • Page 241: Disconnecting Wi-Fi Direct (Simple Ap) Connection

    Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Disconnecting Wi-Fi Direct (Simple AP) Connection Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected.
  • Page 242: Checking The Network Connection Status

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Change Frequency Range Change the frequency range of Wi-Fi Direct used for connecting to the printer. You can select 2.4 GHz or 5 GHz. When changing the frequency range, all connected devices are disconnected.
  • Page 243: Printing A Network Connection Report

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Displaying Detailed Network Information on the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
  • Page 244 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 245 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 246 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
  • Page 247 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
  • Page 248 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 249: Printing A Network Status Sheet

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Related Information “Network Settings” on page 268 & “Making Settings for Connecting to the Computer” on page 233 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be...
  • Page 250: Product Information

    Product Information Paper Information..........251 Consumable Products Information.
  • Page 251: Paper Information

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
  • Page 252 Paper Paper Rear paper Rear Cassette 1 Cassette 2 Feeder Paper Feed Slot Epson Ultra Glossy Photo Paper 13x18 cm (5x7in.), 10x15 cm(4x6 in.) Epson Premium Glossy Photo Paper 13x18 cm (5x7in.), 10x15 cm (4x6 in.) Epson Premium Semigloss Photo Paper 10x15 cm(4x6 in.)
  • Page 253 Product Information > > Paper Information Available Paper and Capacities Commercially Available Paper Note: See the following for information on available paper types for borderless and 2-sided printing. “Paper for Borderless Printing” on page 254 “Paper for 2-Sided Printing” on page 255 Plain papers Media Name Size...
  • Page 254 Envelope C6 Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper...
  • Page 255: Unavailable Paper Types

    “Available Paper and Capacities” on page 251 & Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Double-Sided Matte Paper Related Information “Available Paper and Capacities” on page 251 &...
  • Page 256: Consumable Products Information

    The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.
  • Page 257: Maintenance Box Code

    Y: Yellow GY: Grey Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. C9345 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
  • Page 258 “Printing from a Computer - Windows” on page 60 & Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 259 “Printing from a Computer - Mac OS” on page 78 & Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information.
  • Page 260 Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.
  • Page 261 Guide to the Epson Smart Panel Screen Start Epson Smart Panel from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
  • Page 262: Software For Scanning

    Application for Printing Easily from an Android Application (Epson Print Enabler) Epson Print Enabler is an application that allows you to wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
  • Page 263 IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the product information screen of the Epson Smart Panel. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config;...
  • Page 264: Software For Updating

    Application for Updating Software and Firmware (EPSON Software Updater) EPSON Software Updater is an application that installs new software, and updates firmware and manuals over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in...
  • Page 265: Settings Menu List

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 266 Product Information > > Settings Menu List Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Auto Power On: Select On to turn on the printer automatically when it receives a print or scan job over a USB- connection or a network connection.
  • Page 267: Printer Settings

    Product Information > > Settings Menu List Printer Settings Related Information “Saving Power” on page 145 & Printer Settings Select the menus on the control panel as described below. Settings > Printer Settings Paper Source Setting: Paper Setup: Select the paper size and paper type you loaded in the paper source. You can make Favorite Paper Settings in paper size and paper type.
  • Page 268: Network Settings

    Product Information > > Settings Menu List Network Settings Density: Adjusts the density for printing. Clear All Settings Resets the Printer Settings to their defaults. Network Settings Select the menus on the control panel as described below. Settings > Network Settings Wi-Fi Setup: Set up or change wireless network settings.
  • Page 269: Web Service Settings

    Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
  • Page 270: File Sharing Setup

    Product Information > > Settings Menu List Customer Research File Sharing Setup Select the menus on the control panel as described below. Settings > File Sharing Setup Select the connection method between the printer and a computer that will have write access to the memory card inserted in the printer.
  • Page 271: Firmware Update

    Product Specifications Printer Specifications Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server.
  • Page 272 Product Information > > Product Specifications Printer Specifications Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 100 g/m2 (20 to 27 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
  • Page 273: Scanner Specifications

    Product Information > > Product Specifications Network Specifications Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 4800 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏...
  • Page 274 Product Information > > Product Specifications Network Specifications Guade Loupe, Martinique, Mayotte, New Caledonia, If you can select the following menu, see Table B. If you SaintPierre,Miquelon, Reunion, French Polynesia, French cannot, see Table A. Guyana, Wallis Futuna Settings > Network Settings > Wi-Fi Setup > Wi-Fi Direct >...
  • Page 275 IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 ✓ PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later...
  • Page 276: Supported Third Party Services

    Mac OS X El Capitan or later ✓ Event Manager IPv4 Windows XP, Vista, Mac OS X v10.6 to Yosemite ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later Send a fax...
  • Page 277: Supported Data Specifications

    ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF...
  • Page 278: Dimensions

    Power off: Approx. 0.2 W For users in Middle East, Dom. Tom., Africa, and China. Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
  • Page 279: Environmental Specifications

    Product Information > > Product Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
  • Page 280: Regulatory Information

    Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 281: Restrictions On Copying

    20 dBm (EIRP) Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C721A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 282: Where To Get Help

    Contacting Epson Support........
  • Page 283: Technical Support Web Site

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 284: Help For Users In New Zealand

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

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