Sharp MX-M264N Technical Handy Manual
Show thumbs Also See for MX-M264N:
MX-M264N
MX-M314N
Capricorn
MX-M354N
Technical Handy Guide 
Version
1.a
May 2012
Table of Contents
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Summary of Contents for Sharp MX-M264N

  • Page 1 MX-M264N MX-M314N Capricorn MX-M354N Technical Handy Guide  Version May 2012...
  • Page 2 Information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp Service Manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices.
  • Page 3: Table Of Contents

     Handy Guide Page Machine Specification Machine Options Consumables Initial Set-up Maintenance Coin Vend Interface Product Key Registration Firmware Upgrade Procedure Test Simulations Trouble Codes Sensors & Switches Jam Cause Codes Notes 3  Document Solutions After Sales Service ...
  • Page 4: Machine Specification

    Machine Specifications General MX-M264N / MX-M314N / MX-M354N Type Desktop Original / Printed paper Max. A3 / Max. A3 – Min. A6R size Standard paper capacity 1,100 (500-sheet x 2 + 100-sheet multi bypass) Maximum paper capacity 2,100 (500-sheet x 4 + 100-sheet multi bypass)
  • Page 5: Machine Options

    Machine Options Model Description MX-M264N/MX- Remark M314N/MX- M354N MX-DE17 500-sheet paper drawer Opt. MX-DE18 500x2-sheet paper drawer Opt. MX-DS16 Low Stand Opt. MX-DS17 High Stand Opt. Inner finisher is required. MX-TE10 Exit tray unit Opt. (Cannot install with MX- TR11)
  • Page 6 Machine Options 6  Document Solutions After Sales Service ...
  • Page 7: Consumables

    Consumables Model Contents Life Min. Remark name Order Qty Toner cartridge (IC Chip: Yes) MX-312GT A4 6% Coverage (Toner stirring mechanism: Yes) Developer MX-312GV (26 cpm: 75k , 31/35 100k cpm: 100k) Drum The drum is supplied with MX-312GR (26 cpm: 75k, 31/35 100k the machine cpm: 100k)
  • Page 8: Initial Setup

    Initial Setup DEVELOPER INSTALLATION Sim 25-02 Auto Developer Adjustment Note: Toner Cartridge Must Be Installed after Auto Developer Adjustment INITIAL SETTINGS Sim 26-06 Machine Destination Set Sim 26-01 Job Separator Installed Yes/No. Sim 21-01 Maintenance Cycle Setting Set to 4=50k PAPER FEED TRAY SETUP [SYSTEM SETTINGS] [Paper Tray Settings]...
  • Page 9 Initial Setup RSPF IMAGE POSITION & VOID Sim 48-05 RSPF Magnification. Sim 53-08 RSPF Scan position FAX OPTION (MX-FX11) Sim 66-02 Fax SW Setting (Destination) Sim 66-10 Fax Memory Clear (For Standard Extended Memory) PRODUCT ACTIVATION & FIRMWARE Sim 22-05 Check Firmware version –...
  • Page 10: Maintenance

    Maintenance Consumable Schedule MX-M264N 150k 225k 300k 375k 450k MX-312GV Developer MX-312GR OPC Drum MX-311DU Drum frame unit Drum cleaner MX-311CB blade MX-311MC Main charge unit 150k Maintenance MX-311KA Upper heat roller AR-310UH Lower heat roller MX-311LH MX-311TX Transfer roller kit...
  • Page 11 Maintenance MAINTENANCE COMPLETED Sim 24-04 Maintenance counter reset Sim 21-01 Maintenance setting check DEVELOPER REPLACEMENT Sim 24-05 Developer counter reset JAM & TROUBLE COUNTERS Sim 24-01 Jam/Trouble counter reset FEED ROLLER REPLACEMENT Sim 24-02 Paper feed counter reset COPY DENSITY Sim 46-02 Copy density adjustment 11 ...
  • Page 12: Coin Vend Interface

    Coin Vend Interface   The coin vend interface for the MX-M264/314/354 machines is located on the PCU PWB. Before connecting a third party auditor, the device must conform to the following specifications: 1. The auditor interface should be optically isolated from the copier. 2.
  • Page 13 Coin Vend Interface   Paper Size Signals: SIZE3 SIZE2 SIZE1 SIZE0 PAPER SIZE LT (8.5” x 11”) LG (8.5” x 14”) WLT (11” x 17”) INV (5.5” x 8.5”) EXTRA B5-R LT-R Not Used 13  Document Solutions After Sales Service ...
  • Page 14: Product Key Registration

    1. Make a note of the Machine Serial number upon which the option is to be installed. 2. Make a note of the application number from the front of the MX-PK11 operation manual. 3. Access the following URL, with the username and password indicated. https://dse-pub.sharp.co.jp/key/ Username: keyuser Password: key000323 4. Select your region. 14 ...
  • Page 15 Product Key Registration 5. Register the MX-PK11 by completing the following web form Note: When inputting the data, please ensure that the prefix letter of the application number is entered in UPPERCASE. 6. Click Submit. The product activation key will be displayed and an Email also containing the information will be sent to the address provided on the form.
  • Page 16: Firmware Upgrade Procedure

    Firmware Upgrade Procedure Update procedures and kinds of firmware There are several methods to update the firmware. 1) Update method using SIM 49-1 2) Update method using FTP 3) Update method using the Web page 4) Update method using the CN update function Use SIM22-5 to check the firmware type.
  • Page 17 Firmware Upgrade Procedure 1) Insert the media or USB memory which stores the firmware into the main unit. (Be sure to use the USB I/F on the operation panel.) 2) Enter the SIM49-01.Press the key of the file to be updated. The screen transfers to the update screen.
  • Page 18: Test Simulations

    Test Simulations Entering simulation mode Perform the following procedure to enter the simulation mode. Main Sub Functions Check the operation of the scanner (reading) unit and the control circuit. Check the sensors in the scanner (reading) section and the related circuits. Check the operation of the scanner (reading) unit and the control circuit.
  • Page 19 Test Simulations Main Sub Functions Check the operations of the toner supply mechanism (toner motor). Cancel the self-diag "U1" trouble. Cancel the self-diag H3, H4, H5 troubles. Cancel the self-diag "U2" trouble. MFP PWB / PCU PWB / SCU PWB Cancel the self-diag "PF"...
  • Page 20 Test Simulations Main Sub Functions Clear the counters related to the scan mode and the image send. Initialize the administrator (Admin) password. Initialize the service mode password. Clear the toner cartridge use status data. Check the operations of the developing section. Make the initial setting of toner density when replacing developer.
  • Page 21 Test Simulations Main Sub Functions Check the history of paper transport time between sensors. Set the FSS function connection test mode. Display the FSS connection status. Set the FSS alert send. Set the FSS paper order alert. Clear the FSS paper feed retry counter. Check the operations of the sensors in other than the paper feed section.
  • Page 22 Test Simulations Main Sub Functions Adjust the sharpness in the colour auto copy mode. Adjust the area separation recognition level. Set the operating conditions of the ACS, the area separation, the background image process, and the auto exposure mode. Adjust the density in the copy low density section. Adjust the scan image magnification ratio (main &...
  • Page 23 Test Simulations Main Sub Functions Import the SIM22-6 data to a USB memory in the TEXT format. Save the data in the SD card to the HDD temporarily. Copy the SD card data saved temporarily in the HDD with SIM56-11 to the machine.
  • Page 24 Test Simulations Main Sub Functions Output all image data saved in the image memory. Send the selected sound messages to the line and the speaker. Send the selected sound message to the line and the speaker. (Send level: Soft SW setting) * For details of sound messages, refer to the sound message table of SIM66-08.FAX Clear the FAX and image send image data.
  • Page 25: Trouble Codes

    Trouble Codes 25  Document Solutions After Sales Service ...
  • Page 26 Trouble Codes 26  Document Solutions After Sales Service ...
  • Page 27: Sensors & Switches

    Sensors & Switches 27  Document Solutions After Sales Service ...
  • Page 28: Jam Cause Codes

    Jam Cause Codes 28  Document Solutions After Sales Service ...
  • Page 29: Notes

    Notes 29  Document Solutions After Sales Service ...
  • Page 30 Notes 30  Document Solutions After Sales Service ...
  • Page 31 Notes 31  Document Solutions After Sales Service ...
  • Page 32 Document Solutions After Sales Support ©2012 32  Document Solutions After Sales Service ...

This manual is also suitable for:

Mx-m314nMx-m354n

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